Lexmark XM7355 User Manual Download Page 209

Page: 209 / 303

Troubleshooting

Network connection problems

Cannot open Embedded Web Server

Action

Yes

Step 1

Check if you are using a supported browser:

•

Internet Explorer® version 11 or later

•

Microsoft Edge

•

Safari version 6 or later

•

Google Chrome

version 32 or later

•

Mozilla Firefox version 24 or later

Is your browser supported?

Go to step 2.

Install a supported
browser.

Step 2

Make sure that the printer IP address is correct.

View the printer IP address:

•

From the home screen

•

From the TCP/IP section in the Network/Ports menu

•

By printing a network setup page or menu settings page,
and then ﬁnding the TCP/IP section

Note:

An IP address appears as four sets of numbers separated

by periods, such as 123.123.123.123.

Is the printer IP address correct?

Go to step 3.

Type the correct
printer IP address in
the address ﬁeld.

Step 3

Check if the printer is on.

Is the printer on?

Go to step 4.

Turn on the printer.

Step 4

Check if the network connection is working.

Is the network connection working?

Go to step 5.

Contact your
administrator.

Step 5

Make sure that the cable connections to the printer and print server
are secure.

For more information, see the setup documentation that came with
the printer.

Are the cable connections secure?

Go to step 6.

Secure the cable
connections.

Troubleshooting

209

Summary of Contents for XM7355

Page 1: ...MX822 MX824 MX826 XM7355 XM7365 XM7370 User s Guide June 2018 www lexmark com Machine type s 7465 Model s 436 496 636 696 836 896...

Page 2: ...Customizing the home screen 19 Setting up Card Copy 19 Using Shortcut Center 20 Using Display Customization 20 Setting up Scan Center 20 Creating a Cloud Connector pro le 21 Setting up Device Quotas 2...

Page 3: ...support 38 Supported paper sizes 38 Supported paper types 41 Supported paper weights 43 Printing 46 Printing from a computer 46 Printing from a mobile device 46 Printing from a ash drive 47 Supported...

Page 4: ...a fax destination shortcut 63 Changing the fax resolution 63 Adjusting the fax darkness 64 Viewing a fax log 64 Blocking junk faxes 64 Holding faxes 64 Forwarding a fax 64 Scanning 65 Scanning to an...

Page 5: ...149 Maintaining the printer 150 Adjusting the speaker volume 150 Networking 150 Setting up serial printing Windows only 152 Cleaning printer parts 153 Ordering parts and supplies 156 Replacing parts a...

Page 6: ...aple jam in the staple hole punch nisher 206 Troubleshooting 209 Network connection problems 209 Hardware options problems 211 Issues with supplies 212 Paper feed problems 214 Printing problems 216 Fa...

Page 7: ...re or electrical shock use only the power cord provided with this product or the manufacturer s authorized replacement CAUTION POTENTIAL INJURY Do not use this product with extension cords multioutle...

Page 8: ...electrical shock when cleaning the exterior of the printer unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding CAUTION POTENTIAL INJURY If the...

Page 9: ...sion if a lithium battery is incorrectly replaced Do not recharge disassemble or incinerate a lithium battery Discard used lithium batteries according to the manufacturer s instructions and local regu...

Page 10: ...oblems Information Center Go to http infoserve lexmark com Help Menu Pages Access the guides on the printer rmware or go to http support lexmark com Touch Screen Guide Go to http support lexmark com P...

Page 11: ...d with the printer or go to http support lexmark com In other countries and regions See the printed warranty that came with the printer Product Information Guide See the documentation that came with t...

Page 12: ...lation 1 Top 152 mm 6 in 2 Right side 152 mm 6 in 3 Front 406 mm 16 in Note The minimum space needed in front of the printer is 75 mm 3 in 4 Left side 152 mm 6 in 5 Rear 152 mm 6 in Printer con gurati...

Page 13: ...e information see Installing the 550 sheet tray on page 271 or Installing the 2100 sheet tray on page 272 Basic model 1 Automatic document feeder ADF tray 2 ADF bin 3 Standard bin 4 Multipurpose feede...

Page 14: ...mailbox Staple hole punch nisher Offset stacker When using optional trays Always use a caster base when the printer is con gured with a 2100 sheet tray The 2100 sheet tray must always be at the botto...

Page 15: ...hen connecting this product to the public switched telephone network For users in Australia the cord must be approved by the Australian Communications and Media Authority Warning Potential Damage To a...

Page 16: ...ng on which mode is selected 7 Clear all or Reset button Reset the default settings of a function such as copying faxing or scanning 8 Stop or Cancel button Stop the current job 9 Backspace button Mov...

Page 17: ...e printer requires user intervention Power button light Printer status Off The printer is off ready or processing data Solid amber The printer is in Sleep mode Blinking amber The printer is in Hiberna...

Page 18: ...r can access 6 Status Supplies Show a printer warning or error message whenever the printer requires intervention to continue processing View more information on the printer warning or message and on...

Page 19: ...ou want to appear on the home screen 4 Apply the changes Setting up Card Copy 1 Open a web browser and then type the printer IP address in the address eld Notes View the printer IP address on the prin...

Page 20: ...dd up to 10 images When enabled the status icons appear on the screen saver only when there are errors warnings or cloud based noti cations 2 Apply the changes Changing the wallpaper image 1 From the...

Page 21: ...ation code is valid only for 24 hours 7 Open a web browser and then go to https lexmark cloud connect co 8 Click Next and then accept the Terms of Use 9 Enter the authorization code and then click Con...

Page 22: ...e value Type a QR code value 4 Apply the changes Con guring Eco Settings 1 From the home screen touch Eco Settings 2 Con gure the Eco Mode settings or schedule a power saving mode 3 Apply the changes...

Page 23: ...ary select the Authentication type for FTP and SMB To limit access to the bookmark enter a PIN Note The application supports the following le types PDF JPEG TIFF and HTML based web pages Other le type...

Page 24: ...porarily disable it to load the web page correctly 2 Click Address Book 3 From the Contact Groups section add a group name Note You can assign one or more contacts to the group 4 Apply the changes Edi...

Page 25: ...123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Address Book 3 Do either of the following From the Contacts section select a contact that you...

Page 26: ...le Magni cation to use the zoom and pan gestures Use a physical keyboard to type characters and adjust certain settings Gesture Function Double tap Select an option or item on the screen Triple tap Zo...

Page 27: ...sibility Speech Rate 2 Select the speech rate Using the keyboard on the display Do one or more of the following Drag a nger over the key to announce the character Lift the nger to enter or type the ch...

Page 28: ...guring Universal paper settings 1 From the home screen touch Settings Paper Media Con guration Universal Setup 2 Con gure the settings Loading the 550 sheet tray CAUTION POTENTIAL INJURY To reduce the...

Page 29: ...fan and align the paper edges before loading 4 Load the paper stack with the printable side facedown and then make sure that the side guides t snugly against the paper Loading paper and specialty med...

Page 30: ...staple nisher is installed or not Without an optional staple nisher With an optional staple nisher One sided printing One sided printing Two sided printing Two sided printing When loading prepunched...

Page 31: ...ay 6 From the control panel set the paper size and paper type to match the paper loaded Loading the 2100 sheet tray CAUTION TIPPING HAZARD To reduce the risk of equipment instability load each tray se...

Page 32: ...gth guide to the position for A5 until it clicks into place c Remove the A5 length guide from its holder d Insert the guide into its designated slot and then press until it clicks into place Loading p...

Page 33: ...width guide to the correct position for the size of the paper being loaded b If the A5 length guide is still attached then remove it If the guide is not attached then proceed to step d on page 34 c Pl...

Page 34: ...d align the paper edges before loading 4 Load the paper stack with the printable side facedown Load letterhead depending on whether an optional staple nisher is installed or not Without an optional st...

Page 35: ...t the holes on the long edge of the paper are against the right side of the tray One sided printing Two sided printing 5 Insert the tray Note Press down the paper stack while inserting the tray 6 From...

Page 36: ...loading 3 Flex fan and align the paper edges before loading 4 Load paper with the printable side faceup Load letterhead depending on whether an optional staple nisher is installed or not Without an op...

Page 37: ...ess eld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then te...

Page 38: ...mm 7 2 x 10 1 in X O cio Mexico 216 x 340 mm 8 5 x 13 4 in Statement 140 x 216 mm 5 5 x 8 5 in X Executive 184 x 267 mm 7 3 x 10 5 in X Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in F...

Page 39: ...8 in X X 1 A5 long edge feed LEF is recommended over A5 short edge feed SEF 2 Envelopes wider than 101 6 mm 4 5 in may crease This paper type must be tested for acceptability Paper sizes supported by...

Page 40: ...6 mm 8 5 x 14 in X Folio 216 x 330 mm 8 5 x 13 in Universal 105 x 148 mm 4 1 x 5 8 in to 216 x 356 mm 8 5 x 14 in X X X X X 7 3 4 Envelope Monarch 98 x 191 mm 3 9 x 7 5 in X X X X X X 9 Envelope 98 x...

Page 41: ...by the printer Paper type Standard or optional 550 sheet tray Optional 2100 sheet tray Multipurpose feeder Two sided printing Plain paper Card stock X Transparency1 X X Labels X X Vinyl labels X X Bon...

Page 42: ...upported by the output options or nishers Paper type Offset stacker 4 bin mailbox Staple nisher Staple hole punch nisher Stack Staple Stack Staple Hole punch Plain paper Card stock X X X X X X Transpa...

Page 43: ...Card stock 199 g m grain long 110 lb bond X Card stock 176 g m grain long 65 lb bond X Transparency 138 146 g m grain long 37 39 lb bond X X Paper labels 180 g m 48 lb bond X Integrated forms2 140 17...

Page 44: ...d 60 90 g m grain long 16 24 lb bond Card stock 203 g m grain long 125 lb bond X X X X Card stock 199 g m grain long 110 lb bond X X X X Card stock 176 g m grain long 65 lb bond X X X X X X Card stock...

Page 45: ...Paper type and weight Offset stacker 4 bin mailbox Staple nisher Staple hole punch nisher Stack Staple Stack Staple Hole punch Envelopes 60 105 g m 16 28 lb bond X X X X X X Paper support 45...

Page 46: ...n that came with the application 2 Select a printer 3 Print the document Printing from a mobile device using Google Cloud Print Google Cloud PrintTM is a mobile printing service that allows enabled ap...

Page 47: ...4 Print the document Printing from a ash drive 1 Insert the ash drive Notes If you insert the ash drive when an error message appears then the printer ignores the ash drive If you insert the ash driv...

Page 48: ...32GB PNY Attach 16GB and 32GB Notes The printer supports high speed USB ash drives with full speed standard USB ash drives must support the File Allocation Table system FAT16 32 File types Documents d...

Page 49: ...e printer memory for reprinting Verify Job Expiration Set the expiration time that the printer prints a copy before printing the remaining copies Note Verify jobs print one copy to check if it is sati...

Page 50: ...me screen release the print job For con dential print jobs navigate to Held jobs select your user name Con dential enter the PIN select the print job con gure the settings Print For other print jobs n...

Page 51: ...Source menu select the setting that best matches the original photo 4 Copy the photo Copying on letterhead 1 Load an original document into the ADF tray or on the scanner glass 2 From the home screen...

Page 52: ...the scanner glass 2 From the home screen touch Copy Separator Sheets 3 Adjust the settings 4 Send the copy job Copying multiple pages onto a single sheet 1 Load an original document into the ADF tray...

Page 53: ...3 From the Shortcut Type menu select Copy and then con gure the settings 4 Apply the changes Copying 53...

Page 54: ...dress on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web...

Page 55: ...s View the printer IP address on the home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it...

Page 56: ...tting up the fax function 1 From the home screen touch Settings Device Preferences Run Initial Setup 2 Turn off the printer wait for about 10 seconds and then turn it back on 3 From the Before You Beg...

Page 57: ...ommunications and Media Authority Setup 1 Printer is connected to a dedicated fax line 1 Connect one end of the telephone cable to the line port of the printer 2 Connect the other end of the cable to...

Page 58: ...onnected to different wall jacks 1 Connect one end of the telephone cable to the line port of the printer 2 Connect the other end of the cable to an active analog wall jack Notes If you have only one...

Page 59: ...is product to the public switched telephone network For users in Australia the cord must be approved by the Australian Communications and Media Authority The standard wall jack adopted by most countri...

Page 60: ...le to the line port of the printer 2 Connect the other end of the cable to the RJ11 adapter and then connect the adapter to the wall jack 3 If you want to connect another device with a non RJ11 connec...

Page 61: ...port is for telephones Connect the printer to any of the N ports 1 Connect one end of the telephone cable to the line port of the printer 2 Connect the other end of the cable to the RJ11 adapter and t...

Page 62: ...aylight saving time 1 From the home screen touch Settings Device Preferences Date and Time Con gure 2 In the Time Zone menu select Custom 3 Con gure the settings Sending a fax Using the control panel...

Page 63: ...trative rights to create a shortcut 1 Open a web browser and then type the printer IP address in the address eld Notes View the printer IP address on the home screen The IP address appears as four set...

Page 64: ...ted by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the web page correctly 2 Click Settings Reports Fax 3 Click Fax Job Log or Fax Call Log Block...

Page 65: ...then type the printer IP address in the address eld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 12...

Page 66: ...to the ADF tray or on the scanner glass 2 From the home screen touch Scan Center and then from the list of destinations select Fax 3 Select a fax destination Note To create a fax destination touch Cre...

Page 67: ...en select a pro le Note For more information on creating a Cloud Connector pro le see Creating a Cloud Connector pro le on page 21 4 If necessary select a folder 5 Touch Scan 6 If necessary change the...

Page 68: ...log Fax Setup Fax Server Setup E mail E mail Setup E mail Defaults Web Link Setup FTP FTP Defaults USB Drive Flash Drive Scan Flash Drive Print Network Ports Network Overview Wireless Ethernet TCP IP...

Page 69: ...wizard Keyboard Keyboard Type List of languages Select a language as a keyboard type Notes All the Keyboard Type values may not appear or may require special hardware to appear This menu item appears...

Page 70: ...nd Removal On Off Specify whether background removal is allowed Allow Custom Job scans On Off Scan multiple jobs to one le One Page Flatbed Scanning On Off Set copies from the scanner glass to only on...

Page 71: ...nter models Supplies Show Supply Estimates Show estimates Do not show estimates Show the estimated status of the supplies Supplies Cartridge Alarm Off Single Continuous Set the number of times that th...

Page 72: ...ter models E mail Alerts Setup E mail Setup Use SSL TLS Disabled Negotiate Required Send an e mail using an encrypted link Note This menu item appears only in some printer models E mail Alerts Setup E...

Page 73: ...m appears only in some printer models E mail Alerts Setup E mail Setup Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol Note This menu item appears only in some printer mo...

Page 74: ...information of the reboot counter Error Prevention Auto Reboot Reset Auto Reboot Counter Cancel Continue Reset Auto Reboot Counter Note This menu item appears only in some printer models Error Preven...

Page 75: ...e printer enters Hibernate mode Timeouts Hibernate Timeout on Connection Hibernate Do Not Hibernate Set the printer to Hibernate mode even when an active Ethernet connection exists Eco Mode Off Energy...

Page 76: ...nores duplicate key presses on an attached keyboard Key Repeat Initial Delay 0 25 5 1 Set the initial length of delay in seconds before a repeating key starts repeating Note This menu item appears onl...

Page 77: ...y Defaults Menu item Description Restore Settings Restore all settings Restore printer settings Restore network settings Restore app settings Restore the printer factory default settings Note Restore...

Page 78: ...ultipurpose Feeder Manual Envelope Set the paper source that the user lls when a prompt to load paper or envelope appears Note For Multipurpose Feeder to appear set Con gure MP to Cassette from the Pa...

Page 79: ...Off On Set the printer to operate in Quiet Mode Device Operations Panel Menus Enable Disable Enable access to the control panel menus Device Operations Safe Mode Off On Set the printer to operate in...

Page 80: ...the atbed and ADF after replacing the ADF scanner glass or controller board Scanner Con guration Edge Erase ADF Edge Erase 0 6 3 Flatbed Edge Erase 0 6 3 Set the size in millimeters of the no print ar...

Page 81: ...all information on hard disk appears only in printers with a hard disk installed Visible Home Screen Icons Menu Description Status Supplies Job Queue Change Language Address Book Bookmarks Held Jobs...

Page 82: ...rator Sheets None Between Copies Between Jobs Between Pages Insert blank separator sheets when printing Separator Sheet Source Tray x 1 Multipurpose Feeder Specify the paper source for the separator s...

Page 83: ...plies can print Note This menu item appears only when a printer hard disk is installed Job Hold Timeout 0 255 30 Set the time in seconds that the printer waits for user intervention before it holds jo...

Page 84: ...t All is selected Note This menu item appears only when a printer hard disk is installed Note An asterisk next to a value indicates the factory default setting Quality Menu item Description Print Reso...

Page 85: ...og Post Delete Current Log Specify how the printer responds when the frequency threshold expires Note The value de ned in Accounting Log Frequency determines when this action is triggered Log Near Ful...

Page 86: ...the TCP IP menu is used as the default log le pre x Note An asterisk next to a value indicates the factory default setting XPS Menu item Description Print Error Pages Off On Print a test page that con...

Page 87: ...ource which contains the default font selection Notes Flash and Disk appear only in some printer models For Flash and Disk to appear make sure that they are not read or write protected Font Name List...

Page 88: ...to the rst position on the same line Auto LF after CR Off On Set the printer to perform a line feed after a carriage return control command Tray Renumber Assign MP Feeder Assign Tray x Assign Manual P...

Page 89: ...Auto Fit Off On Select the best available paper size and orientation setting for an image Note When set to On this menu item overrides the scaling and orientation settings for the image Invert Off On...

Page 90: ...ading letter All Listed substitutes Letter A4 Con gure MP Cassette Manual First Set the printer when to pick paper loaded in the multipurpose feeder Notes When set to Cassette the printer treats the m...

Page 91: ...edge or long edge direction Note Long Edge appears only when the longest edge is shorter than the maximum width supported Note An asterisk next to a value indicates the factory default setting Custom...

Page 92: ...paper loaded Copy Copy Defaults Menu item Description Content Type Text Text Photo Photo Graphics Improve the output result based on the content of the original document Content Source Black and Whit...

Page 93: ...a sheet of paper Print Page Borders Off On Place a border around each image when printing multiple pages on a single page Collate Off 1 1 1 2 2 2 On 1 2 1 2 1 2 Print multiple copies in sequence Copy...

Page 94: ...e An asterisk next to a value indicates the factory default setting Advanced Imaging Menu item Description Color Dropout None Red Green Blue Default Red Threshold 0 255 128 Default Green Threshold 0 2...

Page 95: ...ail 4 to 4 0 Adjust the amount of shadow detail visible on a scanned image Scan Edge to Edge Off On Allow edge to edge scanning of the original document Sharpness 1 5 3 Adjust the sharpness of a scann...

Page 96: ...rt is set to T 38 or G711 This menu item requires a line splitter and a telephone handset Use a regular telephone line to answer an incoming fax job and to dial a fax number To go directly to the Manu...

Page 97: ...ort is set to T 38 Enable Extension in Use Support Off On Determine whether a telephone line is used by another device such as another phone on the same line Notes This menu item is monitored continuo...

Page 98: ...original document Darkness 4 to 4 0 Adjust the darkness of the scanned image Behind a PABX Off On Set the printer to dial a fax number without waiting to recognize the dial tone Note Private Automate...

Page 99: ...om the original document then set Background Detection to Content based If you want to remove image noise from a photo then set Background Detection to Fixed Mirror Image Off On Create a mirror image...

Page 100: ...Fax Off On Allow the print driver to send fax Allow Save as Shortcut Off On Save fax numbers as shortcuts in the printer Max Speed 33600 14400 9600 4800 2400 Set the maximum speed for sending fax Cust...

Page 101: ...et the number of rings for incoming fax Auto Reduction Off On Scale incoming fax to t on the page Paper Source Tray x Multipurpose Feeder Auto Set the paper source for printing incoming fax Sides Off...

Page 102: ...ler ID Off On Show the number that is sending the incoming fax Block No Name Fax Off On Block incoming faxes sent from devices with no station ID or fax ID speci ed Banned Fax List Add Banned Fax Spec...

Page 103: ...nt Print and Forward Forward Specify how to forward received fax Forward to Destination x Type Shortcut Number Specify where to forward received fax Con rmation E mail Send a con rmation e mail when f...

Page 104: ...ter x Note An asterisk next to a value indicates the factory default setting Fax Log Settings Menu item Description Transmission Log Print log Do Not Print Log Print Only For Error Print a log for suc...

Page 105: ...o a value indicates the factory default setting Speaker Settings Menu item Description Speaker Mode Always Off Always On On until Connected Set the fax speaker mode Speaker Volume Low High Adjust the...

Page 106: ...backup SMTP server Secondary SMTP Gateway Port 1 65535 25 Enter the server port number of your secondary or backup SMTP server SMTP Timeout 5 30 30 Set the time before the printer times out if the SM...

Page 107: ...connect to the SMTP server Device Password Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol NTLM Domain Specify the domain name for the NTLM security protocol Disable SMT...

Page 108: ...e original document Notes Mixed Sizes is the U S factory default setting A4 is the international factory default setting This setting may vary depending on your printer model Use Multi Page TIFF Off O...

Page 109: ...usted Certi cate Off On Require a trusted certi cate when accessing the SMTP server SMTP Server Authentication No authentication required Login Plain NTLM CRAM MD5 Digest MD5 Kerberos 5 Set the authen...

Page 110: ...efault setting E mail Defaults Menu item Description Subject Specify the e mail subject and message Message File Name Specify the le name for the scanned image Format PDF pdf TIFF tif JPEG jpg XPS xps...

Page 111: ...Photo Photo Graphics Improve the output result based on the content of the original document Content Source Black and White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Improve...

Page 112: ...terisk next to a value indicates the factory default setting Advanced Imaging Menu item Description Color Balance 4 to 4 0 Adjust the amount of toner being used for each color Color Dropout Color Drop...

Page 113: ...n to Content based If you want to remove image noise from a photo then set Background Detection to Fixed Mirror Image Off On Create a mirror image of the original document Negative Image Off On Create...

Page 114: ...le carbon copy and blind carbon copy in e mail Use Multi Page TIFF On Off Choose between single and multiple page TIFF les TIFF Compression LZW JPEG Set a compression option for TIFF les Text Default...

Page 115: ...e as Shortcut Off On Save e mail addresses as shortcuts Note When set to Off the Save As Shortcut button does not appear on the e mail Destination screen E mail Images Sent As Attachment Web Link Spec...

Page 116: ...the settings for optical character recognition OCR Note This menu appears only if you have purchased and installed an OCR solution PDF Settings PDF Version 1 3 1 4 1 5 1 6 1 7 Archival Version A 1a A...

Page 117: ...the scanned image Orientation Portrait Landscape Specify the orientation of text and graphics on the page Original Size List of paper sizes Set the paper size of the original document Notes Letter is...

Page 118: ...Best for content 5 95 Set the quality of a JPEG format image Notes 5 reduces the le size but lessens the image quality 90 provides the best image quality but produces a large le size Contrast Best fo...

Page 119: ...ry default setting Admin Controls Menu item Description Text Default 5 95 75 Set the quality of text on a scanned image Text Photo Default 5 95 75 Set the quality of text or photo image on a scanned i...

Page 120: ...Shortcut Off On Save custom FTP settings as shortcuts Note An asterisk next to a value indicates the factory default setting USB Drive Flash Drive Scan Menu item Description Format PDF pdf TIFF tif J...

Page 121: ...riginal document Content Source Black and White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Improve the output result based on the source of the original document Color Black an...

Page 122: ...me of the scanned image Note An asterisk next to a value indicates the factory default setting Advanced Imaging Menu item Description Color Balance Adjust the amount of toner used for each color Color...

Page 123: ...Content based If you want to remove image noise from a photo then set Background Detection to Fixed Mirror Image Off On Create a mirror image of the original document Negative Image Off On Create a n...

Page 124: ...olor is set to Gray Custom Job Scanning Off On Turn on scanning of custom jobs by default Note This menu item appears only when a hard disk is installed Scan Preview Off On Show a preview of the scan...

Page 125: ...Side Note The positioning depends on the number of page images and their page orientation Pages per Side Orientation Auto Landscape Portrait Specify the orientation of a multiple page document when us...

Page 126: ...tions to the printer Note This setting removes all network con guration settings Network Job Timeout Off On 90 seconds Set the time before the printer cancels a network print job Banner Page Off On Pr...

Page 127: ...when a PIN on the printer is entered into the wireless settings of the access point Network Mode BSS Type Infrastructure Specify the network mode Enable Wi Fi Direct On Off Enable Wi Fi Direct capable...

Page 128: ...ugh 802 1x standard Notes This menu item appears only when the Wireless Security Mode is set to 802 1x RADIUS 802 1x RADIUS can be con gured only from the Embedded Web Server IPv4 Enable DHCP On Off S...

Page 129: ...disk before printing Note This menu item appears only when a hard disk is installed Mac Binary PS Auto On Off Set the printer to process Macintosh binary PostScript print jobs Notes On processes raw...

Page 130: ...job requires it regardless of the default printer language Note If PCL SmartSwitch is off then the printer does not examine incoming data and uses the default printer language speci ed in the Setup m...

Page 131: ...name for the zero con guration network Note This menu item appears only in some printer models Enable Auto IP Off On Assign an IP address automatically DNS Server Address Specify the current Domain Na...

Page 132: ...P connections Raw Print Port 1 65535 9100 Specify a raw port number for printers connected on a network Outbound Traffic Maximum Speed Off On Enable the printer maximum transfer rate Enhanced TLS Secu...

Page 133: ...ue indicates the factory default setting IPSec Note This menu appears only in network printers or printers that are attached to print servers Menu item Description Enable IPSec Off On Enable Internet...

Page 134: ...on guration Note This menu appears only in network printers or printers that are attached to print servers Menu item Description LPD Timeout 0 65535 seconds 90 Set the time out value to stop the Line...

Page 135: ...nly in some printer models FTP Proxy IP Address HTTP Default IP Port 1 65535 80 HTTPS Device Certi cate FTP Default IP Port 1 65535 21 Timeout for HTTP FTP Requests 1 299 30 Specify the amount of time...

Page 136: ...p menu Job Buffering Off On Temporarily store jobs on the printer hard disk before printing Note This menu item appears only when a hard disk installed Mac Binary PS On Auto Off Set the printer to pro...

Page 137: ...s menu appears only when a direct Wi Fi network is the active network Menu item Description SSID Specify the service set identi er SSID of the Wi Fi network Set Preshared Key Set the preshared key PSK...

Page 138: ...E mail Function Fax Function FTP Function Release Held Faxes Held Jobs Access User Pro les Cancel Jobs at the Device Change Language Internet Printing Protocol IPP Initiate Scans Remotely B W Print Co...

Page 139: ...5 Scan Center Custom 6 Scan Center Custom 7 Scan Center Custom 8 Scan Center Custom 9 Scan Center Custom 10 Forms and Favorites Control access to printer applications Local Accounts Menu item Descrip...

Page 140: ...s to the USB ports Security Audit Log Menu item Description Enable Audit Off On Record the events in the secure audit log and remote syslog Enable Remote Syslog Off On Send audit logs to a remote serv...

Page 141: ...se 3 local3 20 Local Use 4 local4 21 Local Use 5 local5 22 Local Use 6 local6 23 Local Use 7 local7 Specify a facility code that the printer uses when sending log events to a remote server Severity of...

Page 142: ...istrator when the log lls its allotted memory Full Alert Level 1 99 90 E mail Log Exported Alert Off On Send e mail noti cation to the administrator when a log is exported E mail Log Settings Changed...

Page 143: ...for that user name and PIN are deleted This menu item appears only when a hard disk is installed Con dential Job Expiration Off 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time for con dential p...

Page 144: ...veri cation of LDAP certi cates Disk Encryption Note This menu appears only when a printer hard disk is installed Menu item Description Status Enabled Disabled Determine whether Disk Encryption is en...

Page 145: ...i c menus and functions or disables them entirely Print Permission Off On Let the user log in before printing Default Print Permission Login Set the default login for Print Permission Security Reset J...

Page 146: ...ts PCL Fonts PS Fonts Print samples and information about the fonts that are available in each printer language Print Directory Print the resources that are stored in the ash drive or printer hard dis...

Page 147: ...con guring the settings Fax Guide Provides information about sending faxes and con guring the settings FTP Guide Provides information about scanning documents and con guring the settings Information...

Page 148: ...mation on nonvolatile memory check box and then touch ERASE 3 Follow the instructions on the display Erasing printer hard disk memory 1 From the home screen touch Settings Device Maintenance Out of Se...

Page 149: ...kmark settings and embedded solutions Hard disk memory Some printers may have a hard disk drive installed The printer hard disk is designed for printer speci c functionality The hard disk lets the pri...

Page 150: ...he volume Note If Quiet Mode is enabled then audible alerts are turned off Con guring the fax speaker settings Note This feature is available only in some printer models 1 From the home screen select...

Page 151: ...d Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporar...

Page 152: ...ing up serial printing Windows only 1 Set the parameters in the printer a From the control panel navigate to the menu for the port settings b Locate the menu for the serial port settings and then adju...

Page 153: ...rd bin and multipurpose feeder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Wipe the outside of the printer with a damp soft lint free cloth Notes Do no...

Page 154: ...2 Using a damp soft lint free cloth wipe the following areas ADF glass ADF glass pad Scanner glass Scanner glass pad Maintaining the printer 154...

Page 155: ...3 Open door E 4 Using a damp soft lint free cloth wipe the following areas ADF glass pad in door E ADF glass in door E 5 Close door E and then close the scanner cover Maintaining the printer 155...

Page 156: ...caused by the use of third party parts and supplies is not covered by the warranty All life indicators are designed to function with Lexmark parts and supplies and may deliver unpredictable results i...

Page 157: ...U00 58D4U00 58D5U00 58D6U00 58D0U0G Ultra high yield Corporate Return Program toner cartridge1 58D1U0E 58D2U0E 58D3U0E 58D4U0E 58D5U0E 58D6U0E N A 1 This toner cartridge is available only for contract...

Page 158: ...toner cartridge and the imaging unit Find the two digit fuser type in front of the fuser for example 00 or 01 Warning Potential Damage Do not expose the imaging unit to direct light for more than 10...

Page 159: ...ce kit Item Part number ADF maintenance kit 41X2351 Con guring supply noti cations 1 Open a web browser and then type the printer IP address in the address eld Notes View the printer IP address on the...

Page 160: ...age To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer 2 Remove the used toner cartridge 3 Unpack th...

Page 161: ...e imaging unit 1 Open door A Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the pri...

Page 162: ...ntial Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconducto...

Page 163: ...inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Warning Potential Damage To prevent damage from electrostatic discharg...

Page 164: ...2 Unlock the fuser 3 Remove the used fuser 4 Unpack the new fuser 5 Insert the new fuser until it clicks into place Maintaining the printer 164...

Page 165: ...r roller 1 Open door A Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer 2...

Page 166: ...e used transfer roller CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 5 Unpack the new transf...

Page 167: ...Insert the new transfer roller until it clicks into place 7 Insert the imaging unit 8 Insert the toner cartridge 9 Close the door Replacing the pick roller 1 Remove the tray Maintaining the printer 16...

Page 168: ...static discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer 2 Remove the used pick roller 3 Unpack the new pick roller 4 Install the new pi...

Page 169: ...ose feeder Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer 2 Remove the...

Page 170: ...4 Install the new pick roller 5 Close the multipurpose feeder Replacing the ADF pick roller 1 Turn off the printer 2 Open door D Maintaining the printer 170...

Page 171: ...damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer 3 Remove the ADF pick roller cover 4 Remove the used ADF pic...

Page 172: ...new ADF pick roller Warning Potential Damage To avoid damage and poor printer performance handle this part with clean hands 6 Insert the new ADF pick roller until it clicks into place Maintaining the...

Page 173: ...on the printer Replacing the ADF feed roller 1 Turn off the printer 2 Open door D Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the printer b...

Page 174: ...pick roller cover 4 Remove the used ADF feed roller 5 Unpack the new ADF feed roller Warning Potential Damage To avoid damage and poor printer performance handle this part with clean hands Maintaining...

Page 175: ...6 Insert the new ADF feed roller until it clicks into place Maintaining the printer 175...

Page 176: ...the printer Replacing the ADF separator roller 1 Turn off the printer 2 Open door D Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the printe...

Page 177: ...or roller cover 4 Remove the used ADF separator roller 5 Unpack the new ADF separator roller Warning Potential Damage To avoid damage and poor printer performance handle this part with clean hands Mai...

Page 178: ...6 Insert the new ADF separator roller until it clicks into place 7 Insert the ADF separator roller cover until it clicks into place Maintaining the printer 178...

Page 179: ...r 2 Open door D Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer 3 Remove...

Page 180: ...ndle this part with clean hands 5 Remove the used ADF torque limiter 6 Unpack the new ADF torque limiter Warning Potential Damage To avoid damage and poor printer performance handle this part with cle...

Page 181: ...8 Insert the ADF separator roller until it clicks into place 9 Insert the ADF separator roller cover until it clicks into place Maintaining the printer 181...

Page 182: ...10 Close the door 11 Turn on the printer Replacing the staple cartridge in the staple nisher 1 Open door F 2 Remove the staple cartridge holder Maintaining the printer 182...

Page 183: ...3 Remove the empty staple cartridge 4 Insert the new staple cartridge 5 Insert the staple cartridge holder 6 Close the door Maintaining the printer 183...

Page 184: ...placing the staple cartridge in the staple hole punch nisher 1 Depending on the staple cartridge to replace open either door F or door G 2 Remove the staple cartridge holder Maintaining the printer 18...

Page 185: ...or electrical shock use only the power cord provided with this product or the manufacturer s authorized replacement CAUTION POTENTIAL INJURY When moving the printer follow these guidelines to avoid p...

Page 186: ...you set it down Make sure that there is adequate clearance around the printer Note Damage to the printer caused by improper moving is not covered by the printer warranty Shipping the printer For shipp...

Page 187: ...manner and that there is less packaging to dispose of These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark also offers recycling of packaging com...

Page 188: ...To return Lexmark cartridges for reuse or recycling do the following 1 Go to www lexmark com recycle 2 Select the product that you want to recycle Maintaining the printer 188...

Page 189: ...e maximum paper ll indicator Do not slide paper into the tray Load paper as shown in the illustration Make sure that the paper guides are positioned correctly and are not pressing tightly against the...

Page 190: ...omputer or printer control panel Store paper according to manufacturer recommendations Identifying jam locations Notes When Jam Assist is set to On the printer ushes blank pages or pages with partial...

Page 191: ...tion rear door Door H Door N Door P Paper jam in trays 1 Remove the tray Warning Potential Damage A sensor inside the optional tray is easily damaged by static electricity Touch a metal surface before...

Page 192: ...sed metal frame of the printer before accessing or touching interior areas of the printer 2 Remove the toner cartridge 3 Remove the imaging unit Warning Potential Damage Do not expose the imaging unit...

Page 193: ...touch the photoconductor drum Doing so may affect the quality of future print jobs 4 Pull out the duplex unit 5 Remove the jammed paper Note Make sure that all paper fragments are removed 6 Insert th...

Page 194: ...Open door C CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 2 Remove the jammed paper from any...

Page 195: ...Fuser area Below the fuser area Duplex area 3 Close the door Paper jam in the standard bin Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 195...

Page 196: ...he multipurpose feeder 1 Remove paper from the multipurpose feeder 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Flex fan and align the paper edges before loading Cle...

Page 197: ...ray 2 Open door D Warning Potential Damage To prevent damage from electrostatic discharge touch any exposed metal frame of the printer before accessing or touching interior areas of the printer 3 Remo...

Page 198: ...5 Open the scanner cover 6 Open door E 7 Remove the jammed paper Note Make sure that all paper fragments are removed 8 Close door E and then close the scanner cover Clearing jams 198...

Page 199: ...in door N 1 Open door N 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Close the door Paper jam in the mailbox bin Remove the jammed paper Note Make sure that all pape...

Page 200: ...Paper jam in the offset stacker or staple nisher Paper jam in door H 1 Open door H 2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 200...

Page 201: ...3 Close the door Paper jam in the offset stacker or staple nisher bin Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 201...

Page 202: ...door P 1 Open door P 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Close the door Paper jam in the staple hole punch nisher bin Remove the jammed paper Note Make sure...

Page 203: ...Staple jam in the staple nisher 1 Open door F Clearing jams 203...

Page 204: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 204...

Page 205: ...bracket Note If the staples are at the rear of the cartridge then shake the cartridge downward to bring the staples near the metal bracket 5 Insert the staple cartridge holder until it clicks into pla...

Page 206: ...Staple jam in the staple hole punch nisher 1 Depending on the staple jam location open either door F or door G 2 Remove the staple cartridge holder Clearing jams 206...

Page 207: ...e loose staples 4 Press the staples against the metal bracket Note If the staples are at the rear of the cartridge then shake the cartridge downward to bring the staples near the metal bracket Clearin...

Page 208: ...5 Insert the staple cartridge holder until it clicks into place 6 Close the door Clearing jams 208...

Page 209: ...rk setup page or menu settings page and then nding the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Is the printer IP address correct...

Page 210: ...he front USB port Note The ash drive does not work when it is inserted into the rear USB port Is the ash drive inserted into the correct port Go to step 3 Insert the ash drive into the correct port St...

Page 211: ...ge and then check if the internal option appears in the Installed Features list Is the internal option listed in the menu settings page Go to step 4 Go to step 3 Step 3 Check if the internal option is...

Page 212: ...rol panel select Continue to clear the message and continue printing Delete fonts macros and other data stored in the ash memory Install ash memory with larger capacity Note Downloaded fonts and macro...

Page 213: ...damage your Lexmark printer or associated components Warning Potential Damage Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or part...

Page 214: ...e pages collated correctly The problem is solved Go to step 2 Step 2 a From the document that you are trying to print open the Print dialog and then select Collate b Print the document Are the pages c...

Page 215: ...is below the maximum paper ll indicator Make sure to print on recommended paper size and type c Insert the tray d Print the document Do paper jams occur frequently Go to step 2 The problem is solved S...

Page 216: ...fore solving the problem print the Print Quality Test Pages From the control panel navigate to Settings Troubleshooting Print Quality Test Pages For non touch screen printer models press to navigate t...

Page 217: ...ake the imaging unit to redistribute the toner 4 Insert the imaging unit and then insert the toner cartridge b Print the document Is the printer printing blank or white pages Go to step 3 The problem...

Page 218: ...the printer b Reduce toner darkness From the control panel navigate to Settings Print Quality c Print the document Is the print dark Go to step 3 The problem is solved Step 3 a Depending on your oper...

Page 219: ...quality problems Warning Potential Damage Do not touch the photoconductor drum under the imaging unit Doing so may affect the quality of future print jobs b Print the document Is the print dark Go to...

Page 220: ...ngs Print Quality b Print the document Are ne lines not printed correctly Contact customer support The problem is solved Folded or wrinkled paper Note Before solving the problem print the Print Qualit...

Page 221: ...om the printer control panel b Print the document Is the paper folded or wrinkled Contact customer support The problem is solved Gray background Note Before solving the problem print the Print Quality...

Page 222: ...oaded You can also change the setting from the printer control panel b Print the document Does gray background appear on prints Go to step 4 The problem is solved Step 4 Check the status of the toner...

Page 223: ...Doing so may affect the quality of future print jobs b Remove any packing material that is stuck on the imaging unit Note Make sure to remove any obstruction between the charge roller and photoconduc...

Page 224: ...or Print dialog Notes Make sure that the setting matches the paper loaded You can also change the setting from the printer control panel b Print the document Are the margins correct The problem is sol...

Page 225: ...c Print the document Is the print light Go to step 3 The problem is solved Step 3 a Depending on your operating system specify the paper type from the Printing Preferences or Print dialog Notes Make...

Page 226: ...de to the left d Firmly shake the imaging unit to redistribute the toner and then insert it e Insert the toner cartridge f Turn off the printer wait for 10 seconds and then turn on the printer g Print...

Page 227: ...b Print the document Is the print mottled Go to step 2 The problem is solved Step 2 Check the printer for leaked toner contamination Is the printer free of leaked toner Go to step 4 Go to step 3 Step...

Page 228: ...ages From the control panel navigate to Settings Troubleshooting Print Quality Test Pages For non touch screen printer models press to navigate through the settings Action Yes No Step 1 a Check if the...

Page 229: ...Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you are ready to use it b Print the document Is the paper curled Go to step 6...

Page 230: ...d replace if necessary b Print the document Is the print crooked or skewed Contact customer support The problem is solved Solid black pages Note Before solving the problem print the Print Quality Test...

Page 231: ...blem is solved Step 3 a Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality prob...

Page 232: ...the settings Action Yes No Step 1 a Check if the printer is using a genuine and supported Lexmark toner cartridge Note If the toner cartridge is not supported then install a supported one b Print the...

Page 233: ...maging unit Doing so may affect the quality of future print jobs b Remove any packing material that is stuck on the imaging unit Note Make sure to remove any obstruction between the charge roller and...

Page 234: ...ted then install a supported one b Print the document Does toner easily rub off Go to step 2 The problem is solved Step 2 a Depending on your operating system specify the paper type from the Printing...

Page 235: ...t Do horizontal light bands appear on prints Contact customer support The problem is solved Vertical light bands Note Before solving the problem print the Print Quality Test Pages From the control pan...

Page 236: ...e Note If the cartridge is not supported then install a supported one b Print the document Do vertical white lines appear on prints Go to step 2 The problem is solved Step 2 a Depending on your operat...

Page 237: ...ument Do vertical dark bands appear on prints Go to step 2 The problem is solved Step 2 a Remove the toner cartridge and then remove the imaging unit Warning Potential Damage Do not expose the imaging...

Page 238: ...uture print jobs b Remove any packing material that is stuck on the imaging unit Note Make sure to remove any obstruction between the charge roller and photoconductor drum c Insert the imaging unit d...

Page 239: ...eaks appear on prints Go to step 2 The problem is solved Step 2 a Remove and then reinstall the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 mi...

Page 240: ...g unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum under the imaging unit Doing s...

Page 241: ...tings Troubleshooting Print Quality Test Pages For non touch screen printer models press to navigate through the settings Action Yes No Step 1 Using the Print Quality Test Pages check if the distance...

Page 242: ...em is solved Go to step 3 Step 3 If you are printing from the Internet then the printer may be reading the multiple job titles as duplicates For Windows users a Open the Printing Preferences dialog b...

Page 243: ...or non touch screen printer models press to navigate through the settings b Print the document Is the printer printing slow Go to step 3 The problem is solved Step 3 a Depending on your operating syst...

Page 244: ...control panel navigate to Settings Paper Media Con guration Media Types For non touch screen printer models press to navigate through the settings Note Rough paper textures and heavy paper weights may...

Page 245: ...ument printed The problem is solved Go to step 3 Step 3 a Check if the ports are working and if the cables are securely connected to the computer and the printer For more information see the setup doc...

Page 246: ...r Step 4 Check if the printer is in Sleep or Hibernate mode Is the printer in Sleep or Hibernate mode Press the power button to wake the printer Go to step 5 Step 5 Check if the cables connecting the...

Page 247: ...ct paper size and paper type Step 2 a Depending on your operating system specify the paper size and paper type from the Printing Preferences or Print dialog Notes Make sure that the settings match the...

Page 248: ...heck if it is working properly If you are using the On Hook Dial feature then turn up the volume to check if you hear a dial tone Can you hear a dial tone Go to step 5 Go to step 4 Step 4 Check the te...

Page 249: ...an analog connection on the PBX If none exists then consider installing an analog telephone line for the fax machine Can you send or receive a fax The problem is solved Go to step 6 Step 6 Temporarily...

Page 250: ...upport Can send but not receive faxes Action Yes No Step 1 Make sure that the tray or multipurpose feeder is not empty Can you receive faxes The problem is solved Go to step 2 Step 2 Check the ring co...

Page 251: ...ceive Settings Admin Controls b In the Max Speed menu select a lower transmission speed Is the fax print quality satisfactory The problem is solved Contact customer support Scanning problems Cannot sc...

Page 252: ...port Poor copy quality Action Yes No Step 1 a Using a damp soft lint free cloth wipe the scanner glass and the ADF glass b Make sure that the document or photo is loaded facedown on the upper left cor...

Page 253: ...k the cable connections a Make sure that the Ethernet or USB cable is securely connected to the computer and the printer b Resend the scan job Is the scan job successful The problem is solved Go to st...

Page 254: ...t appear on the display c Copy or scan the document Is the scanner responding The problem is solved Go to step 2 Step 2 a Check if the power cord is connected properly to the printer and the electrica...

Page 255: ...ouch Front ADF Registration or Rear ADF Registration Notes To align Front ADF Registration place the test page faceup short edge rst into the ADF To align Rear ADF Registration place the test page fac...

Page 256: ...memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the pri...

Page 257: ...4 Install any supported internal options For more information see the documentation that came with the option Upgrading and migrating 257...

Page 258: ...the electrical outlet CAUTION POTENTIAL INJURY To avoid the risk of re or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the pro...

Page 259: ...ave any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer 2 Unplug the power cord from the electrical outlet and then...

Page 260: ...the memory card Warning Potential Damage Do not touch the connection points along the edge of the card 5 Insert the memory card until it clicks into place 6 Close the access cover Upgrading and migra...

Page 261: ...or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the p...

Page 262: ...4 Unpack the optional card Warning Potential Damage Do not touch the connection points along the edge of the card 5 Push the card rmly into place Upgrading and migrating 262...

Page 263: ...card and the controller board 6 Close the access cover 7 Connect the power cord to the printer and then to the electrical outlet CAUTION POTENTIAL INJURY To avoid the risk of re or electrical shock c...

Page 264: ...other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer 2 Unplug the power cord from the electrical outlet and then from th...

Page 265: ...5 Install the hard disk Warning Potential Damage Do not touch or press the center of the hard disk Upgrading and migrating 265...

Page 266: ...the electrical outlet CAUTION POTENTIAL INJURY To avoid the risk of re or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the pro...

Page 267: ...tinuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Turn off the printer and then unplug the power cord from the ele...

Page 268: ...the internal solutions port ISP kit 1 ISP 2 Mounting bracket 3 Thumbscrews 4 If necessary remove the printer hard disk 5 Insert the bracket into the board until it clicks into place Upgrading and migr...

Page 269: ...bracket 7 If necessary attach the hard disk to the ISP a Remove the hard disk bracket b Connect the hard disk to the ISP Warning Potential Damage Do not touch or press the center of the hard disk Upgr...

Page 270: ...Upgrading and migrating 270...

Page 271: ...d easily accessible Installing the 550 sheet tray CAUTION SHOCK HAZARD To avoid the risk of electrical shock if you are accessing the controller board or installing optional hardware or memory devices...

Page 272: ...ctrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 6 Turn on the printer Add the tray in the print dr...

Page 273: ...base Note Make sure that the caster base wheels are locked CAUTION POTENTIAL INJURY If the tray weight is greater than 18 kg 40 lb then it requires two or more trained personnel to lift it safely 5 Al...

Page 274: ...ck connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 7 Turn on the printer Add the tray in the print driver to mak...

Page 275: ...r feature to prevent instability causing possible injury For more information on supported con gurations see www lexmark com multifunctionprinters 1 Turn off the printer 2 Unplug the power cord from t...

Page 276: ...obs For more information see Adding available options in the print driver on page 280 Installing the offset stacker CAUTION TIPPING HAZARD Installing one or more options on your printer or MFP may req...

Page 277: ...r to make it available for print jobs For more information see Adding available options in the print driver on page 280 Installing the staple nisher CAUTION TIPPING HAZARD Installing one or more optio...

Page 278: ...k of re or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible 7 Turn on the printer Add the staple...

Page 279: ...feature to prevent instability causing possible injury For more information on supported con gurations see www lexmark com multifunctionprinters 1 Turn off the printer 2 Unplug the power cord from the...

Page 280: ...elect your printer and operating system 2 Run the installer and then follow the instructions on the computer screen 3 For Macintosh users add the printer Note Obtain the printer IP address from the TC...

Page 281: ...age correctly 2 Export or import a con guration le for one or multiple applications For one application a From the Embedded Web Server click Apps the application that you want Con gure b Click Export...

Page 282: ...ds to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used A...

Page 283: ...ed to be compatible with the PCL language This means the printer recognizes PCL commands used in various application programs and that the printer emulates the functions corresponding to the commands...

Page 284: ...nyl ethers in concentrations exceeding 0 1 by weight and 0 01 by weight for cadmium except for the exemption set in Schedule II of the Rules Product disposal Do not dispose of the printer or supplies...

Page 285: ...air temperature and the relative humidity Laser notice The printer is certi ed in the U S to conform to the requirements of DHHS 21 CFR Chapter I Subchapter J for Class I 1 laser products and elsewher...

Page 286: ...ally higher than the average Values are subject to change See www lexmark com for current values Sleep Mode This product is designed with an energy saving mode called Sleep Mode The Sleep Mode saves e...

Page 287: ...telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA Use a compliant telephone cord RJ 11 that is 26 AWG or larger when connecting this product to t...

Page 288: ...harges See your user documentation in order to program this information into your fax machine Notice to users of the Canadian telephone network This product meets the applicable Industry Canada techni...

Page 289: ...equipment associated with this device The associated equipment shall be set to operate within the following limits for compliance to Telecom s speci cations There shall be no more than 10 call attempt...

Page 290: ...en the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Industry Canada Canada Under Industry Canada regulations this radio tran...

Page 291: ...al device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference rece...

Page 292: ...laws of the Member States relating to radio equipment The manufacturer of this product is Lexmark International Inc 740 West New Circle Road Lexington KY 40550 USA The authorized representative is Lex...

Page 293: ...er ncias eletromagn ticas que obrigam o usu rio a tomar medidas necess rias para minimizar estas interfer ncias European Community EC directives conformity This product is in conformity with the prote...

Page 294: ...at this product Is manufactured from new parts or new and serviceable used parts which perform like new parts Is during normal use free from defects in material and workmanship If this product does no...

Page 295: ...ected otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web Remote technical support...

Page 296: ...lly liable IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS LOST SAVINGS INCIDENTAL DAMAGE OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES This is true even if you advise Lexmark or a Remarketer of...

Page 297: ...t feeder 197 in door A 192 in door C 194 in door H 200 in door N 199 in mailbox bin 199 in the multipurpose feeder 196 in the offset stacker bin 200 in the staple nisher 203 in the staple nisher bin 2...

Page 298: ...2 envelopes loading 36 environmental setting Eco Mode 186 environmental settings hibernate mode 186 sleep mode 186 erasing printer hard disk memory 148 erasing printer memory 149 Ethernet cable 15 Eth...

Page 299: ...aring in the standard bin 195 K keyboard on the display using 27 L letterhead copying on 51 loading 36 loading 2100 sheet tray 31 Lexmark Mobile Print using 46 LINE port 15 linking trays 37 loading 21...

Page 300: ...er bin 200 paper jam in the staple nisher bin 200 paper jam in trays 191 paper jam clearing automatic document feeder 197 paper jams avoiding 189 location 190 paper jams clearing in the standard bin 1...

Page 301: ...187 reducing copies 52 removing paper jam in door A 192 in door C 194 in door H 200 in door N 199 in mailbox bin 199 in the multipurpose feeder 196 in the offset stacker bin 200 in the staple nisher b...

Page 302: ...sfer roller replacing 165 trays loading 28 troubleshooting cannot open Embedded Web Server 209 printer is not responding 246 troubleshooting copy partial copies of documents or photos 252 poor copy qu...

Page 303: ...canner glass copying 51 V verify print jobs 49 printing from a Macintosh computer 49 printing from Windows 49 vertical dark lines on prints 239 vertical dark streaks on output when scanning from the A...

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Lexmark XM7355, User Manual

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