Lexmark XM3250, User Manual

Page: 243 / 289

Missing information on the fax cover page
Action No Yes
a
Turn off the printer, wait for about 10 seconds, and then turn on
the printer.
b
Send or retrieve the fax.
Is there missing information on the fax cover page?
The problem is
solved. Contact customer
support .
Cannot send the fax cover page from the computer
Action Yes No
Step 1
a
Make sure that the print driver is updated. For more information,
see
“Installing the printer software” on page 265 .
b
Send the fax.
Can you send the fax cover page?
The problem is
solved. Go to step 2.
Step 2
a
From the document that you are trying to fax, open the Print
dialog.
b
Select the printer, and then click Properties , Preferences ,
Options , or Setup .
c
Click Fax , and then clear the Always display settings prior to
faxing setting.
d
Send the fax.
Can you send the fax cover page?
The problem is
solved. Contact customer
support .
Scanning problems
Cannot scan to a computer
Action Yes No
Step 1
Perform a copy job.
Is the copy job successful?
Go to step 3. Go to step 2.
Step 2
a
Turn off the printer, wait for about 10 seconds, and then turn it
back on.
b
Scan the document.
Can you scan the document to a computer?
The problem is
solved. Go to step 3.
Troubleshooting 243