Lexmark XM3142, User Manual

Page: 240 / 273

Can receive but not send faxes using analog fax
Action Yes No
Step 1
Load an original document properly into the ADF tray or on the
scanner glass.
Can you send faxes?
The problem is
solved. Go to step 2.
Step 2
Set up the shortcut number properly.
•
Check if the shortcut number is set for the telephone number
that you want to dial.
•
Dial the telephone number manually.
Can you send faxes?
The problem is
solved. Contact customer
support .
Can send but not receive faxes using analog fax
Action Yes No
Step 1
Make sure that the paper source is not empty.
Can you receive faxes?
The problem is
solved. Go to step 2.
Step 2
Check the ring count delay settings.
From the home screen, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Rings to Answer .
Can you receive faxes?
The problem is
solved. Go to step 3.
Step 3
If the printer is printing blank pages, then see “Blank or white
pages” on page 184 .
Can you receive faxes?
The problem is
solved. Contact customer
support .
Cannot set up etherFAX
Action Yes No
Step 1
Check the printer connectivity.
a
Print the Network Setup Page. From the home screen, touch
Settings > Reports > Network > Network Setup Page .
b
Check the network status.
Is the printer connected to the network?
Go to step 3. Go to step 2.
Troubleshoot a problem 240