Action
Yes
No
Step 2
a
From the home screen, touch
Settings
>
Paper
>
Tray
Configuration
>
Paper Size/Type
.
b
Set the paper size and paper type to match the paper loaded
in the linked trays.
c
Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Step 3
a
Make sure that Tray Linking is set to Automatic. For more
information, see
b
Print the document.
Do the trays link correctly?
The problem is
solved.
Contact
Paper frequently jams
Action
Yes
No
Step 1
a
Remove the tray.
b
Check if paper is loaded correctly.
Notes:
•
Make sure that the paper guides are positioned correctly.
•
Make sure that the stack height is below the maximum
paper fill indicator.
•
Make sure to print on recommended paper size and type.
c
Insert the tray.
d
Print the document.
Do paper jams occur frequently?
Go to step 2.
The problem is
solved.
Step 2
a
From the home screen, touch
Settings
>
Paper
>
Tray
Configuration
>
Paper Size/Type
.
b
Set the correct paper size and type.
c
Print the document.
Do paper jams occur frequently?
Go to step 3.
The problem is
solved.
Troubleshoot a problem
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