Poor fax print quality
Action
Yes
No
Step 1
Make sure that there are no print quality defects.
a
From the control panel, touch
Settings
>
Troubleshooting
>
Print Quality Test Pages
.
b
Correct any print quality defects. For more information, see
“Print quality is poor” on page 243
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
Decrease the incoming fax transmission speed.
a
From the control panel, touch
Settings
>
Fax
>
Fax Setup > Fax
Receive Settings
>
Admin Controls
.
b
In the Max Speed menu, select a lower transmission speed.
Is the fax print quality satisfactory?
The problem is
solved.
Contact
Scanning problems
Cannot scan from a computer
Action
Yes
No
Step 1
a
Turn off the printer, wait for about 10 seconds, and then turn it
back on.
b
Resend the scan job.
Can you send the scan job?
The problem is
solved.
Go to step 2.
Step 2
a
Make sure that the cables between the printer and the print
server are secure.
For more information, see the setup documentation that came
with the printer.
b
Resend the scan job.
Can you send the scan job?
The problem is
solved.
Contact
Troubleshooting
266
Summary of Contents for XC8155
Page 66: ...5 Touch Scan Here If necessary change the scan settings 6 Scan the document Scanning 66 ...
Page 176: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 176 ...
Page 195: ...2 Open door G 3 Pull out the staple cartridge holder Maintaining the printer 195 ...
Page 218: ...2 Open door G 3 Pull out the staple cartridge holder Clearing jams 218 ...
Page 222: ... Area J1 Areas J3 and J4 Areas J5 and J6 3 Close door J Clearing jams 222 ...
Page 227: ...5 Insert the staple cartridge holder 6 Close door J Clearing jams 227 ...
Page 287: ...4 Open the covers at the side of the caster base 5 Open door C Upgrading and migrating 287 ...