Action
Yes
No
Step 2
Perform Color Balance.
a
From the home screen, touch
Settings
>
>
Quality
>
Advanced Imaging
>
Color Balance
.
b
Adjust the settings.
c
Print the document.
Does the print appear tinted?
Contact
The problem is
solved.
Faxing problems
Caller ID is not shown
Action
Yes
No
Enable caller ID.
From the home screen, touch
Settings
>
Fax
>
Fax Setup
>
Fax
Receive Settings
>
Admin Controls
>
Enable Caller ID
.
Does the caller ID appear?
The problem is
solved.
Cannot send or receive faxes
Action
Yes
No
Step 1
Resolve any error messages that appear on the display.
Can you send or receive a fax?
The problem is
solved.
Go to step 2.
Step 2
Make sure that the cable connections for the following equipment
are secure:
•
Telephone
•
Handset
•
Answering machine
Can you send or receive a fax?
The problem is
solved.
Go to step 3.
Step 3
Check for a dial tone.
•
Call the fax number to check if it is working properly.
•
If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
Go to step 5.
Go to step 4.
Troubleshooting
263
Summary of Contents for XC8155
Page 66: ...5 Touch Scan Here If necessary change the scan settings 6 Scan the document Scanning 66 ...
Page 176: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 176 ...
Page 195: ...2 Open door G 3 Pull out the staple cartridge holder Maintaining the printer 195 ...
Page 218: ...2 Open door G 3 Pull out the staple cartridge holder Clearing jams 218 ...
Page 222: ... Area J1 Areas J3 and J4 Areas J5 and J6 3 Close door J Clearing jams 222 ...
Page 227: ...5 Insert the staple cartridge holder 6 Close door J Clearing jams 227 ...
Page 287: ...4 Open the covers at the side of the caster base 5 Open door C Upgrading and migrating 287 ...