Lexmark XC8155, User Manual

Page: 237 / 317

Action Yes No
Step 2
a
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b
Set the correct paper size and type.
c
Print the document.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Do paper jams occur frequently?
Contact customer
support .
The problem is
solved.
Jammed pages are not reprinted
Action Yes No
a
From the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
b
In the Jam Recovery menu, select On or Auto .
c
Print the document.
Are the jammed pages reprinted?
The problem is
solved. Contact customer
support .
Printing problems
Confidential and other held documents do not print
Action Yes No
Step 1
a
From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b
Print the documents.
Are the documents printed?
The problem is
solved. Go to step 2.
Troubleshooting 237