Internal solutions port does not operate correctly
Action
Yes
No
Step 1
Print a menu settings page, and then check if the internal solutions
port (ISP) appears in the Installed Features list.
Is the ISP listed in the Installed Features list?
Go to step 3.
Go to step 2.
Step 2
Remove, and then install the ISP. For more information, see
“Installing an internal solutions port” on page 263
Note:
Use a supported ISP.
Does the ISP operate correctly?
The problem is
solved.
Go to step 3.
Step 3
Check the cable and the ISP connection.
a
Use the correct cable, and then make sure that it is securely
connected to the ISP.
b
Check if the ISP solution interface cable is securely connected
into the receptacle of the controller board.
Does the ISP operate correctly?
The problem is
solved.
Contact
Parallel or serial interface card does not operate correctly
Action
Yes
No
Step 1
Print a menu settings page, and then check if the parallel or serial
interface card appears in the Installed Features list.
Is the parallel or serial interface card listed in the Installed Features
list?
Go to step 3.
Go to step 2.
Step 2
Remove, and then install the parallel or serial interface card.
For more information, see
“Installing an internal solutions port” on
Does the parallel or serial interface card operate correctly?
The problem is
solved.
Go to step 3.
Step 3
Check the connection between the cable and the parallel or serial
interface card.
Does the parallel or serial interface card operate correctly?
The problem is
solved.
Contact
Troubleshooting
222
Summary of Contents for XC6152
Page 65: ...5 Touch Scan Here If necessary change the scan settings 6 Scan the document Scanning 65 ...
Page 161: ... Scanner glass pad 3 Open door E Maintaining the printer 161 ...
Page 162: ...4 Wipe the following areas ADF glass in door E Maintaining the printer 162 ...
Page 179: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 179 ...
Page 198: ...2 Open door G 3 Pull out the staple cartridge holder Maintaining the printer 198 ...
Page 216: ...2 Open door G 3 Pull out the staple cartridge holder Clearing jams 216 ...
Page 274: ...4 Remove the paper bail 5 Remove the standard bin insert Upgrading and migrating 274 ...