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Lexmark™ X782
Clearing Jams 
Guide

Clearing jams

Understanding jam messages

Area A

1

Release the levers on each side of the 
multipurpose feeder to lay it flat.

2

Press the pick assembly release lever, and 
remove all media and jams.

3

Return the feeder to its working position, and 
reload your paper.

Area B

1

Open the left access door until it clicks into 
place.

2

Remove all visible paper. Remove any torn 
paper from the printer.

3

Close the door.

4

Open Tray 1, and make sure the entire paper 
stack is pushed all the way down into the tray.

Area C

1

Open the 500-sheet drawer access door. Hold 
the door down while removing jams.

2

Make sure the entire paper stack is loaded 
correctly, and then close the door.

Area D

1

Open the front access door.

2

Hold down the front access door. Remove jams 
in the rollers under the image transfer unit.

Area T1

1

Open tray 1. 

2

Remove any jams. 

3

Make sure the paper is pushed all the way down 
into the tray, and then close tray 1.

Message

What to do

200 Paper Jam

Clear 

Area B

 and 

Area T1

.

201 Paper Jam

Clear 

Area D

Area K

, and 

Area L

.

202 Paper Jam

Clear 

Area K

 and 

Area L

.

230 Paper Jam

Clear 

Area E

 and 

Area J

.

24<x> Paper 
Jam

Clear 

Area B, Area C

, and 

Area 

T<x>

.

250 Paper Jam

Clear 

Area A

 and 

Area D

.

27<x> Paper 
Jam

Clear 

Area M

.

29<x> Paper 
Jam

Clear the 

scanner

.

Summary of Contents for X782

Page 1: ...C 1 Open the 500 sheet drawer access door Hold the door down while removing jams 2 Make sure the entire paper stack is loaded correctly and then close the door Area D 1 Open the front access door 2 Hold down the front access door Remove jams in the rollers under the image transfer unit Area T1 1 Open tray 1 2 Remove any jams 3 Make sure the paper is pushed all the way down into the tray and then c...

Page 2: ...hen reinstall the tray Area K 1 Open the lower right access door 2 Remove any jams and then close the door Area L 1 Open the upper right access door 2 Remove jams from the rollers and then close the door 290 291 292 and 294 Scanner Jams 1 Remove all original documents from the ADF 2 Open the ADF cover and carefully remove any jammed pages If you cannot remove the jammed paper and open the document...

Page 3: ...over and remove the jam 7 Close the fuser roller cover 8 Snap the housing back onto the fuser 9 Insert the fuser back into the printer 10 Slide the latches out and then pull up to refasten them 11 Close the doors Clearing image transfer unit jams 1 Open the front access door and the left access door 2 While holding down the front access door insert a folded piece of paper as shown to clear the pap...

Page 4: ... way 7 Remove the image transfer unit a Raise the lever to unlock the image transfer unit b Pull down on the handle c Slide the image transfer unit out and place it on a clean flat surface Warning Do not touch the transfer belt Touching the belt will damage the image transfer unit 8 Look inside the printer Remove all torn paper or other jams 9 Insert the image transfer unit back into the printer a...

Page 5: ...se feeder to its working position Reinstall all the print cartridges 11 Close the printer door 12 Turn the printer on The printer returns to a Ready state If you still need help 1 Turn the printer off and then back on 2 Contact your administrator or Help desk if you need more assistance ...

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