Lexmark P350 Page 59 User Manual Download | Manualshive

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Paper Jam

See “Jams and misfeeds troubleshooting” on page 56.

Paper Out

1

Load photo paper, with the glossy or printable side facing you. (If you are not sure which side is the printable side,
see the instructions that came with the paper.) For more information, see “Loading paper” on page 5.

2

Press

.

PictBridge Error

S

OLUTION

1

Make sure your PictBridge-enabled digital camera is properly connected to the printer. For more information, see
“Connecting a PictBridge-enabled digital camera” on page 6.

S

OLUTION

2

The camera you connected is not in PictBridge mode. For more information, see the camera documentation.

Troubleshooting

59

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Summary of Contents for P350

Page 1: ...Lexmark 350 Series User Guide 2006 www lexmark com ...

Page 2: ......

Page 3: ...he cable connections 42 Cleaning the print cartridge nozzles 43 Contacting Customer Support 43 Finding information about the printer 44 Improving print quality 46 Installing the print cartridge 47 Ordering supplies 48 Preserving the print cartridge 48 Printing a test page 49 Recycling Lexmark products 49 Refilling a print cartridge 49 Removing a used print cartridge 49 Using genuine Lexmark print ...

Page 4: ...ice is inserted 53 Partial photo prints 53 Photo does not print 54 Power button is not lit 55 Print speed is slow 55 Software does not install 55 Jams and misfeeds troubleshooting 56 Error messages 57 Notices and safety information 60 Glossary 67 Contents 4 ...

Page 5: ... of the paper support and gently release the paper guide 1 2 Related topics Using supported paper types on page 5 Using supported paper types You can use the following paper types with your printer Lexmark Perfectfinish Photo Paper Lexmark Photo Paper Photo glossy paper Notes For best results use Lexmark Perfectfinish Photo Paper or Lexmark Photo Paper Do not use Lexmark Premium Photo Paper Your p...

Page 6: ...ther end of the cable into the PictBridge port on the front of the printer Notes Make sure the PictBridge enabled digital camera is set to the correct USB mode For more information see the camera documentation The printer reads only one media device at a time 3 If the PictBridge connection is successful the following appears on the display Camera connected Refer to Camera display or Camera User Ma...

Page 7: ... front of the printer Notes An adapter may be necessary if your flash drive does not fit directly into the port The printer reads only one media device at a time If you insert more than one media device you will be asked to select which one you wish to use and remove the other one 2 Wait for the printer to read the flash drive Related topics Connecting photo storage devices on page 0 Inserting a m...

Page 8: ...y Stick Duo with adapter or Memory Stick PRO Duo with adapter TransFlash with adapter Bottom slot CompactFlash Type I and Type II Make sure you connect the memory card to the adapter that came with it before inserting it in the slot 2 Wait for the light on the printer to come on The light blinks to indicate the memory card is being read or is transmitting data Warning Potential Damage Do not remov...

Page 9: ...n the display 3 Press 4 Press or repeatedly until Customize is selected 5 Press 6 Press or to select After 30 Sec or After 1 Min 7 Press to select Replace Screen Saver Photos 8 Press 9 Follow the instructions on the display Related topics Viewing photos on page 0 Viewing a photo slideshow on the control panel display If you want to see a slideshow of the photos on a memory card or flash drive see ...

Page 10: ...ss to save your selections and go back to the photo selection screen An icon appears on the bottom of the display to indicate that the photo will have a frame when printed 16 Press or to select the number of copies to print Note Pressing when the number of copies is set to 1 will deselect the image Pressing when the image is not selected will select the image 17 You can select more photos for prin...

Page 11: ...the number of copies is set to 1 will deselect the image Pressing when the image is not selected will select the image 13 You can select more photos for printing and editing by repeating step 6 through step 12 14 Press to go to the Print Preview screen 15 If you want to adjust the print settings a Press b Make your selections c Press to save your selections and then go back to the Print Preview sc...

Page 12: ...gh step 14 16 Press to go to the Print Preview screen 17 If you want to adjust the print settings a Press b Make your selections c Press to save your selections and then go back to the Print Preview screen 18 Press to print Note To prevent smudging or scratching avoid touching the printed surface with your fingers or sharp objects For best results remove each printed sheet individually from the pa...

Page 13: ...your selections c Press to save your selections and then go back to the Print Preview screen 16 Press to print Note To prevent smudging or scratching avoid touching the printed surface with your fingers or sharp objects For best results remove each printed sheet individually from the paper exit tray and allow the prints to dry at least 24 hours before stacking displaying or storing Related topics ...

Page 14: ...jects For best results remove each printed sheet individually from the paper exit tray and allow the prints to dry at least 24 hours before stacking displaying or storing Related topics Using the Photo Edit Mode menu on page 32 Printing photos You can use the following paper types with your printer Lexmark Perfectfinish Photo Paper Lexmark Photo Paper Photo glossy paper Notes For best results use ...

Page 15: ...nt Note To prevent smudging or scratching avoid touching the printed surface with your fingers or sharp objects For best results remove each printed sheet individually from the paper exit tray and allow the prints to dry at least 24 hours before stacking displaying or storing Related topics Printing photos on page 0 Printing all photos Use these instructions to print all photos stored on your memo...

Page 16: ... which side is the printable side see the instructions that came with the paper For more information see Loading paper on page 5 2 Insert a memory card or flash drive For more information see Inserting a memory card on page 7 or Inserting a flash drive on page 7 3 Press or repeatedly until Print Photos appears on the display 4 Press 5 Press or repeatedly until Print All N Photos is selected N is t...

Page 17: ...settings a Press b Make your selections c Press to save your selections and then go back to the Print Preview screen 13 Press to print Note To prevent smudging or scratching avoid touching the printed surface with your fingers or sharp objects For best results remove each printed sheet individually from the paper exit tray and allow the prints to dry at least 24 hours before stacking displaying or...

Page 18: ...any of each while the memory card is still in the camera The printer recognizes these settings when you insert the memory card into the printer Note If you specified a photo size while the memory card is still in the camera make sure the size of the paper loaded in the printer is not smaller than the size you specified in the DPOF selection 1 Load photo paper with the glossy or printable side faci...

Page 19: ...ess to print Note To prevent smudging or scratching avoid touching the printed surface with your fingers or sharp objects For best results remove each printed sheet individually from the paper exit tray and allow the prints to dry at least 24 hours before stacking displaying or storing Related topics Connecting a PictBridge enabled digital camera on page 6 Using Bluetooth technology Bluetooth is a...

Page 20: ... sharp objects For best results remove each printed sheet individually from the paper exit tray and allow the prints to dry at least 24 hours before stacking displaying or storing Related topics Setting the Bluetooth mode on page 20 Setting the Bluetooth mode 1 Press or repeatedly until Tools appears on the display 2 Press 3 Press or repeatedly until Bluetooth appears 4 Press 5 Press or repeatedly...

Page 21: ...ransfer all photos Selected Photos to transfer selected photos Image Range to transfer photos by range Date Range to transfer photos taken within certain dates 8 Press to select an option 9 Follow the instructions on the display Related topics Connecting photo storage devices on page 0 Working with photos using the computer Choosing a paper size 1 With a photo open click File Page Setup 2 From the...

Page 22: ...ettings as needed in the Page Setup dialog a With a photo open choose File Page Setup b From the Format for pop up menu choose 350 Series c From the Paper Size pop up menu choose the paper size loaded d Choose an orientation e Click OK 3 Customize the settings as needed in the Print dialog a With a photo open choose File Print b From the Printer pop up menu choose 350 Series c If you re using Mac ...

Page 23: ... 35 Using iPhoto 1 Load photo paper with the glossy or printable side facing you If you are not sure which side is the printable side see the instructions that came with the paper For more information see Loading paper on page 5 2 Insert a memory card or flash drive or connect a PictBridge enabled camera For more information see Connecting photo storage devices on page 0 iPhoto launches automatica...

Page 24: ...rom the Paper Size pop up menu choose a paper size d Choose an orientation e Click OK 8 Customize the settings as needed in the Print dialog a With a photo selected choose File Print b From the Printer pop up menu choose 350 Series c From the Style pop up menu choose Full Page d Click Print Note To prevent smudging or scratching avoid touching the printed surface with your fingers or sharp objects...

Page 25: ...ectronic format 4 Getting Started or Setup Solutions booklet Printed booklet that serves as a guide Note The completeUser sGuide can be found on theinstallation software CD that shipped with the printer 5 Setup Instructions sheet Instructions on setting up printer hardware and software and information on setup troubleshooting 6 4 x 6 in 10 x 15 cm photo paper Paper for the printer Note USB cable s...

Page 26: ... port Connect a PictBridge enabled digital camera a flash drive or a Bluetooth adapter to the printer Note Bluetooth adapter sold separately 7 Memory card slots Insert memory cards 8 Light Determine if the printer is reading a memory card The light blinks while reading the device 9 Control panel Operate the printer 10 Display View photos or menus or check the status of the printer The display tilt...

Page 27: ...r supply port Connect the printer to a power source using the power supply 2 USB port Connect the printer to a computer using a USB cable Related topics Checking the box contents on page 25 Understanding the printer 27 ...

Page 28: ... photo Eject paper Press for three seconds 6 Navigate through submenus of a menu When previewing a photo decrease the number of copies to be printed 7 Navigate through menu selections of the main menu Navigate through selections of a submenu When viewing photos navigate from one photo to another 8 In a submenu save the current selection and return to the previous display When viewing a photo slide...

Page 29: ...nting Select the number of copies to print Press to go to the Print Preview screen Print Preview See a preview of the photo s to be printed You can also press to adjust the print settings including paper size photo size layout print quality paper type and passport photo print settings Related topics Printing photos on page 0 Using the Print Photos menu This menu allows you to select a group of pho...

Page 30: ...ed Formoreinformation see Printing photos by range on page 17 Related topics Printing photos on page 0 Using the Transfer menu You can transfer photos from a memory card to a flash drive or a computer if the printer is attached to a computer The photos on the memory card are retained 1 Insert a memory card For more information see Inserting a memory card on page 7 2 Press or repeatedly until Trans...

Page 31: ... size and date format being used in your location Power Save to set the length of time before the printer if left unused enters a low power state During Power Save the display and backlight will be turned off Press any button to restore power to the printer Print Settings Select a paper size photo size layout print quality and paper type Maintenance Select View Ink Level to view a graphic represen...

Page 32: ... the current selection Related topics Maintaining the printer on page 42 Using the Photo Edit Mode menu When you are viewing a photo press to access the Photo Edit Mode menu From here You can Brightness Adjust the brightness of a photo For more information see Adjusting the brightness of photos on page 11 Crop Crop a photo For more information see Cropping photos on page 11 Auto Enhance Enhance a ...

Page 33: ...ess or to make a selection 5 Press to print Related topics Using the control panel menus on page 29 Connecting a PictBridge enabled digital camera on page 6 Printing photos on page 0 Understanding the software Installing the printer software Using the CD that came with the printer 1 Close all open software applications 2 Insert the printer software CD 3 From the Finder desktop double click the pri...

Page 34: ... where the printer software was installed b Choose Library Printers Lexmark 2006 Lexmark 350 Series folder 2 Double click the Uninstaller icon for your printer 3 Complete the user authentication notice and then click OK Note For help on passwords click to go to the Help Center 4 Click Uninstall 5 Click OK Related topics Installing the printer software on page 33 Using Printer Services Printer Serv...

Page 35: ... OS X version 10 4 or later click Advanced From the third pop up menu from the top choose Printer Services Related topics Using the Utility on page 39 Using the Page Setup dialog You can open the Page Setup dialog from almost any application 1 With a photo open choose File Page Setup The Page Setup dialog appears Understanding the printer 35 ...

Page 36: ...tage of its original size Note Recommended values are between 25 and 400 of the original size These buttons are at the bottom of the Page Setup dialog Click To Go to the Help Center for more information Cancel Exit the Page Setup dialog without making any changes to the settings OK Save settings and exit the Page Setup dialog Related topics Printing photos using the computer on page 22 Using the P...

Page 37: ...ange of photos Print the current photo Layout Pages per Sheet Print multiple photos on a single sheet of paper Layout Direction Print the photos in a specified order Border Print a border around each photo Output Options Save the print job as a file Note Format is activated when Save as File option is selected Scheduler Print Document Schedule a print job You can choose to print a photo immediatel...

Page 38: ...filtering option Cover Page Printer Cover Page Choose any of these options None Before document After document Cover Page Type Choose any of these options Standard Classified Confidential Secret Top Secret Unclassified Billing Info Enter billing information Quality Media Paper Type Specify the type of paper loaded Print Quality Choose a print quality Printer Services Lexmark 350 Series Utility Go ...

Page 39: ...ing or reviewing it prior to printing Save as PDF Print a photo to file and create a PDF Advanced Mac OS X version 10 4 or later Go to the Print dialog Cancel Exit the Print dialog without making any changes to the settings Print Print a photo Related topics Printing photos using the computer on page 22 Using the Utility The Utility is the central source for printer maintenance and helpful Web lin...

Page 40: ...oto open click File Print 2 From the third pop up menu from the top choose Printer Services 3 Click Lexmark 350 Series Utility For Mac OS X version 10 4 or later 1 With a photo open click File Print 2 Click Advanced 3 From the third pop up menu from the top choose Printer Services 4 Click Lexmark 350 Series Utility The Utility has two tabs with different links under each tab Maintenance Tab Unders...

Page 41: ... Web Links Tab Related topics Using Printer Services on page 34 Understanding the printer 41 ...

Page 42: ...lign Cartridge appears 7 Press An alignment page prints If you aligned the cartridge to improve print quality print your photo again If print quality has not improved clean the print cartridge nozzles Related topics Cleaning the print cartridge nozzles on page 43 Checking the cable connections Verify the following items and then send your photo to print again Did you connect the power supply cord ...

Page 43: ...ss 6 Press or repeatedly until Clean Cartridge appears 7 Press A page prints forcing ink through the print cartridge nozzles to clean them 8 Print the photo again to verify that the print quality has improved 9 If print quality has not improved try cleaning the nozzles up to two more times Related topics Wiping the print cartridge nozzles and contacts on page 51 Contacting Customer Support How do ...

Page 44: ...nd Printer Services Description Where to find The Utility and Printer Services provide information on general maintenance and other related tasks You can access these in the Print dialog from any software application For more information see Using the Utility on page 39 Help Description Where to find If your printer connects to a computer the Help gives you instructions for using the printer and o...

Page 45: ...lick e Mail Support 6 Complete the form and then click Submit Request E mail support varies by country or region and may not be available in some instances Visit our Web site at www lexmark com Select a country or region and then select the Customer Support link Note For additional information about contacting Lexmark see the printed warranty that shipped with your printer Limited Warranty Descrip...

Page 46: ...24 hours before stacking displaying or storing If the photo still does not have the print quality you want follow these steps 1 Align the print cartridge For more information see Aligning the print cartridge on page 42 If print quality has not improved continue to step 2 2 Clean the print cartridge nozzles For more information see Cleaning the print cartridge nozzles on page 43 If print quality ha...

Page 47: ...he cartridge 2 Open the access cover The print cartridge carrier moves and stops at the loading position unless the printer is busy 3 Press down on the cartridge carrier lid to open the cartridge carrier Note If a cartridge is present remove it 4 Insert the cartridge 5 Close the cartridge carrier 6 Close the access cover 7 Load paper into the paper support 8 When prompted on the display press to p...

Page 48: ...ark Photo Paper 4 x 6 in 10 x 15 cm Note Availability may vary by country or region For information on how to purchase Lexmark Perfectfinish Photo Paper or Lexmark Photo Paper in your country or region go to www lexmark com Related topics Contacting Customer Support on page 43 Using the Utility on page 39 Using the Print dialog on page 36 Preserving the print cartridge Keep a new print cartridge i...

Page 49: ...turn Lexmark products to Lexmark for recycling 1 Visit our Web site at www lexmark com recycle 2 Follow the instructions on the computer screen Refilling a print cartridge Thewarrantydoesnotcoverrepairoffailuresordamagecausedbyarefilledcartridge Lexmarkdoesnotrecommend use of a refilled cartridge Refilling a cartridge can affect print quality and may cause damage to the printer For best results us...

Page 50: ...xmark print cartridge but the Out of Original Lexmark Ink message appears 1 Click Learn More on the message 2 Click Report a non Lexmark print cartridge To prevent the message from appearing again for the indicated cartridge s Replace your cartridge s with new Lexmark print cartridge s If you are printing from a computer click Learn more on the message select the check box and click Close If you a...

Page 51: ...wn 5 With another clean section of the cloth repeat step 3 and step 4 6 Let the nozzles and contacts dry completely 7 Reinsert the print cartridge 8 Print the photo again 9 If print quality does not improve clean the print nozzles For more information see Cleaning the print cartridge nozzles on page 43 10 Repeat Cleaning the print cartridge nozzles on page 43 up to two more times 11 If print quali...

Page 52: ...he USB cable that came with the camera Incorrect language appears on the display 1 Press to turn the printer off 2 Press to turn the printer back on 3 Press 4 Press 5 Press to continue 6 Press or repeatedly until the language you want appears on the display 7 Press to save your selection Ink level Message Ink level Your Color Cartridge will need to be replaced soon 25 full Your Color Cartridge wil...

Page 53: ...2 For more information see Connecting photo storage devices on page 0 SOLUTION 3 Check that there is no obvious damage to the memory card flash drive PictBridge enabled camera or Bluetooth adapter SOLUTION 4 Insert only one device at a time SOLUTION 5 Check the cable connections 1 Check the USB cable for any obvious damage 2 Firmly plug the square end of the USB cable into the back of the printer ...

Page 54: ...ry For more information see Installing the print cartridge on page 47 SOLUTION 5 If the printer is connected to the computer through another device 1 Disconnect the USB cable from any other device such as a USB hub or switch box 2 Directly connect the cable to the printer and the computer SOLUTION 6 1 Press to turn the printer off 2 Disconnect the power supply cord from the wall outlet 3 Disconnec...

Page 55: ...N 1 Close all programs on the computer SOLUTION 2 Consider purchasing more Random Access Memory RAM for your computer SOLUTION 3 1 From the software application click File Print 2 From the Copies Pages pop up menu choose Quality and Media 3 From the Print Quality area select Normal Software does not install Your printer supports Mac OS X version 10 3 or later SOLUTION 1 1 Close all open software a...

Page 56: ...nd of the USB cable into the back of the printer 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer The USB port is marked with the USB symbol SOLUTION 4 1 Disconnect the USB cable from any other device such as a USB hub or switch box 2 Directly connect the cable to the printer and the computer Jams and misfeeds troubleshooting Paper jam in the paper support 1 Pre...

Page 57: ...ble side facing you If you are not sure which side is the printable side see the instructions that came with the paper Load new paper only The printer will read any markings on used paper which could cause the alignment error message to appear Carrier Jam 1 Open the access cover 2 Remove any objects blocking the path of the print cartridge carrier 3 Make sure the cartridge carrier lid is closed 4 ...

Page 58: ...camera is PictBridge enabled For more information see the camera documentation Invalid Image File The memory card or flash drive you inserted is empty or contains files that cannot be read by the printer Use another memory card or flash drive For more information see Inserting a memory card on page 7 or Inserting a flash drive on page 7 Lexmark recommends using genuine cartridges You have installe...

Page 59: ...that came with the paper For more information see Loading paper on page 5 2 Press PictBridge Error SOLUTION 1 Make sure your PictBridge enabled digital camera is properly connected to the printer For more information see Connecting a PictBridge enabled digital camera on page 6 SOLUTION 2 The camera you connected is not in PictBridge mode For more information see the camera documentation Troublesho...

Page 60: ...n any way it believes appropriate without incurring any obligation to you To obtain additional copies of publications related to this product visit the Lexmark Web site at www lexmark com References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or servi...

Page 61: ...nterference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the recei...

Page 62: ...3 23 EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipmentdesigned for use within certain voltage limits A declaration ofconformitywiththerequirementsofthedirectiveshasbeensignedbytheDirectorofManufacturing and Technical Support Lexmark International Inc S A Boigny France This product satisfies the C...

Page 63: ...sit the Lexmark Web site at www lexmark com for your local sales office phone number ENERGY STAR Safety information Connect the power supply cord to an electrical outlet that is near the product and easily accessible This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obv...

Page 64: ...duct is plugged into a wall outlet but the power switch is turned off 0 56 The power consumption levels listed in the previous table represent time averaged measurements Instantaneous power draws may be substantially higher than the average Values are subject to change See www lexmark com for current values Four hour Off mode This product is designed with an energy saving four hour Off mode This m...

Page 65: ...on the date of original purchase as shown on the purchase receipt The warranty period ends 12 months later To obtain warranty service you may be required to present proof of original purchase You may be required to deliver yourproducttotheRemarketerorLexmark orshipitprepaidandsuitablypackagedtoaLexmarkdesignatedlocation You are responsible for loss of or damage to a product in transit to the Remar...

Page 66: ...et forth in this document For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the productthatcausedthedamages Thislimitationofliabili...

Page 67: ...is in the camera which photos to print and the number of copies of each photo to be printed flash drive A memory storage device which can be purchased separately from the printer The printer has a port to which flash drives can be connected glossy paper Paper with one or two glossy sides designed for photos gold contact area The area on a print cartridge or a digital camera memory card through whi...

Page 68: ...able that lets the printer communicate with the computer at much higher speeds than parallel cables USB port A small rectangular port on the back of a printer or a computer that connects peripheral devices using a USB cable Glossary 68 ...

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