Lexmark OptraImage 222 User Manual Download Page 101

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Replacing the pick roller

The life expectancy of pick rollers (P/N 12G1836) is approximately 200, 000
scanned pages or one year.

If you experience problems with papers not being picked up correctly, try
cleaning the pick rollers. If that doesn’t work, then the rollers may need to be
replaced.

Open the ADF.

Remove the two thumbscrews. Be careful not to drop them.

Lift up the right end of the guide, and then the left to remove it.

Thumbscrews

Guide

Summary of Contents for OptraImage 222

Page 1: ...www lexmark com September 1999 OptraImage Setup and User s Guide...

Page 2: ...om and Eire call 0628 481500 In other countries contact your point of purchase References in this publication to products programs or services do not imply that the manufacturer intends to make these...

Page 3: ...uide For use with the following models OptraImage 212 222 OptraImage 312 322 OptraImage 514 524 OptraImage 715 725 OptraImage Color 1200r OptraImage Color 1200p OptraImage W810s OptraImage W810p Optra...

Page 4: ......

Page 5: ...duct Overview 1 Chapter 1 Setup 7 Chapter 2 Copying 33 Chapter 3 Faxing 45 Chapter 4 Network Scanning 53 Appendix A Network Printing 61 Appendix B Job Accounting 73 Appendix C Scan Unit Support 77 App...

Page 6: ...iv...

Page 7: ...nd approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of oth...

Page 8: ...cter les normes strictes de s curit globale lors de l utilisation de composants Lexmark sp cifiques Les caract ristiques de s curit de certains l ments ne sont pas toujours videntes Lexmark ne peut tr...

Page 9: ...t Overview About the product 2 Supported printers 2 Guide to models and functions 3 OptraImage multifunction options 3 OptraImage multifunction solutions 3 Control panel guide 4 Control panel function...

Page 10: ...rom the scan unit to your printer using the OptraImage control panel Send and receive faxes Configure the fax modem port on the MarkNet N2501e to fax a scanned document using the scan unit and the Opt...

Page 11: ...traImage 212 X X OptraImage 222 X X X OptraImage 312 X X OptraImage 322 X X X OptraImage 514 X X OptraImage 524 X X X OptraImage 715 X X OptraImage 725 X X X Model number Copy function Fax function Sc...

Page 12: ...es not apply to fax mode Backspace Menu lets you move backward to reenter information Menu and Menu moves you forward and backward in destination lists 4 Select makes your choice active and saves your...

Page 13: ...copy size on page 37 Reduce or Enlarge does not apply to fax mode Reduce or Enlarge does not apply to scan to network mode 13 Collation Finishing collates the copies being made For additional informat...

Page 14: ...dent web server In Scan to Profile mode to see your profiles you must press Fax Scan Mode repeatedly until you see Scan Profile and then Menu to advance through your profile names Scan Profile Scan to...

Page 15: ...on for the control panel 11 Remove scan unit shipping retainer or carrier bracket 12 Install the ADF on your scan unit 14 Attach all the cables 16 Attach all the power cords and power up 17 Print a ne...

Page 16: ...verify the printer hardware setup by printing the menu settings page Instructions for printing this page are included in your printer setup documentation IMPORTANT Turn All Power Off Before and during...

Page 17: ...he card or the wall outlet Make sure your printer is unplugged MarkNet internal print servers are sometimes called printer option cards Install the MarkNet N2501e or N2401e print server in an availabl...

Page 18: ...ion from the backing and then press it firmly on the OptraImage control panel Important Because the indicator lights need to shine through the overlay carefully align the edges and the holes Check con...

Page 19: ...set to 6 and the termination switch is pushed all the way to the right If you purchased an OptraImage 715 725 W810s or W810p make sure the terminator is still installed on one the SCSI ports of the sc...

Page 20: ...ition before moving the scan unit For more information see Moving the scan unit on page 83 1 Place the scanner on its side 2 Remove the retainer screw 3 Pull out the shipping retainer and put it in th...

Page 21: ...it 1 Place the scan unit on the edge of a flat surface with its left side extended over the edge Caution Do not turn the scan unit upside down or on its side 2 Move the carrier bracket from its shippi...

Page 22: ...he document cover as shown 3 Pull out the wire leg under the paper chute and snap it into place 4 Pull out the paper chute extension to the length you want 5 Hold the output paper rack to about 30 deg...

Page 23: ...hipped with the scan unit OptraImage 715 725 and W810 1 Raise the ADF and secure it with the metal leg attached 2 Extend the paper chute enough to accommodate the length of your originals according to...

Page 24: ...r installed in your printer You may have received a telephone adapter with this product one specifically designed for use in your country Attach the telephone adapter to the telephone fax line cable H...

Page 25: ...er supply to the control panel c Connect the power supply to the power cord but do not plug the power cord into the wall yet d Connect the power supply of the scan unit e If you purchased a MarkNet N2...

Page 26: ...Net link If you do not have a TCP IP environment skip to the next step and use the OptraImage control panel method of configuring to set up your fax function Assign an IP address netmask and gateway f...

Page 27: ...Drivers MarkVision and Utilities CD that shipped with your hardware do a custom install to add network support and then select Print Server TCP IP Setup Utility Follow the instructions on the screen...

Page 28: ...cations Commission See Emission Notices on page 100 and Telecommunications Notices on page 101 for more FCC information Two ways to set required fax information There are two ways to set the required...

Page 29: ...sonal name or company name Station Number your fax phone number 5 Select the Country and Time Zone such as USA Can Eastern USA and Canada Eastern Standard Time This sets the required information 6 Set...

Page 30: ...panel press Menu repeatedly until you see Fax Quick Setup and then press Select 2 When Country Zone appears use Menu to find your country and time zone for example US Can Eastern and then press Select...

Page 31: ...network modes using the MarkNet resident web server Scan to network general setup Configure default scan job settings You can configure some default scan job settings that preset the OptraImage contr...

Page 32: ...from any function you want to disable You can disable any scan to network mode without affecting the others You can also disable the ability to scan to a multi page TIFF file 5 Click Submit Configure...

Page 33: ...b page Make sure your recipient is not already listed 4 Enter a unique name for the e mail recipient and specify the e mail address 5 Select which type of Scan to e mail you want to send Attachment is...

Page 34: ...he FTP server destination This is the name that will appear in the OptraImage control panel 6 Find the address you want to modify in the FTP destination list and then click on the name of the recipien...

Page 35: ...T 88 This file can be saved with any name and stored anywhere on the network to be accessed whenever necessary Specify the external file 1 Click Configuration 2 Click Manage Destinations 3 Click Speci...

Page 36: ...traImage user Each user must be notified to enter the assigned Job Account number on the control panel in order to scan Create or add a Job Account 1 Browse to the MarkNet resident web server 2 Click...

Page 37: ...imeout The timeout is the amount of time that passes after a scan job is complete before the control panel is relocked 6 Click Submit After the Validation mode has taken affect the OptraImage control...

Page 38: ...the Enter Number prompt appears 2 Use the numeric keypad on the control panel and enter the phone number of the person receiving the fax 3 Place your original in the scan unit 4 Press Go Send to send...

Page 39: ...ime and date Press Copy Size to move to the next selection or Original Size to go back Press Return when completed The scan unit isn t working Turn printer and scan unit off Check that everything is c...

Page 40: ...32...

Page 41: ...le copies 34 Examples of typical jobs 34 Job 1 single copy 34 Job 2 mixed content 35 Job 3 use 2 up to save paper 35 Job 4 duplex copies 35 Job 5 enlarge copies 36 Job 6 document with color 36 Adjust...

Page 42: ...s Stop Clear to end the scan job For additional help in understanding the control panel see the Control panel guide on page 4 Examples of typical jobs The following examples explain how to change the...

Page 43: ...your scan unit and printer support duplex you could also choose Duplex to save paper 3 Press Paper Saver until the 2 up light comes on 4 Press Collation Finishing until you see Collate displayed in th...

Page 44: ...cument containing several small color photographs Photo mode is intended to be used to copy actual photographs or similar high quality images 1 Place an original page which has a photograph on it in t...

Page 45: ...ther than letter legal and A4 Scroll through the choices and make your selection If your scan unit supports 11 x 17 or A3 size paper you can copy a book by pressing Original Size until Book Original a...

Page 46: ...tor If either Reduce or Enlarge is pressed the Original Size light is turned off Automatic scaling between the original and the copy is used if the paper size selections have been set Feature Descript...

Page 47: ...the highest priority If both the scan unit and printer are color capable this feature can produce color copies photo mono only available with color scanner color printer combinations Select if your or...

Page 48: ...le the same panel light is on for both 4 up and 4 up Landscape printing There are five choices available in the Paper Saver menu Press the Paper Saver button until your selection appears in the contro...

Page 49: ...mber of copies reappears Feature Description Plain paper If plain paper has been loaded properly into the printer it is used as the copy media when this light is turned on Plain paper is the default f...

Page 50: ...ntil you see Factory Defaults displayed and then press Select 3 Press Menu until you see Restore and then press Select Restoring Factory Defaults appears briefly on the display to confirm that the set...

Page 51: ...panel and the printer are not talking to each other or the printer may be turned off Try turning the printer off and back on Copy came out on the wrong kind of paper The wrong type of paper is loaded...

Page 52: ...nd the plain paper light comes on The control panel uses the last button pressed as the highest priority The panel knows that the only A4 size paper loaded in the printer s trays is plain paper The co...

Page 53: ...e original 46 Job 2 multiple originals 47 Job 3 mixed content 47 Job 4 photo 400 x 400 dpi 47 Job 5 colored original credit card receipt 47 Receive faxes 48 Fax receive setup 48 Fax log setup 49 Solve...

Page 54: ...to cancel sending a fax Use a fax destination shortcut 1 Place your original document in the scan unit Press Stop Clear to cancel sending a fax 2 Press and then enter the shortcut number of fax destin...

Page 55: ...ss Fax Resolution repeatedly until fine is selected 6 Press Go Send Job 4 photo 400 x 400 dpi 1 Place your original in the scan unit 2 Press Fax Scan Mode repeatedly until Enter Number appears in the...

Page 56: ...Log For more information about this log see Fax log setup on page 49 Option Description Fax Storage Determines whether or not the incoming faxes are stored if they cannot immediately be printed The se...

Page 57: ...but not automatically printed Also the oldest log entries are dropped off when the log becomes full Clear Logs Removes all entries from the send and receive logs Transmission Log Specifies that when...

Page 58: ...usy This can be set for 0 through 14 attempts The default is 5 redials Redial Frequency Sets the number of minutes between redial attempts 1 200 minutes The factory default is set redial every three m...

Page 59: ...ages were sent successfully Resend the pages that did not get sent or resend the entire fax job No pages were sent No dial tone for the modem Check your fax phone line and the cable hookup to the Mark...

Page 60: ...attached to a network browse to the IP address of the MarkNet N2501e and check the setting Hint Setting Configuration Advanced Settings and then check the Enable Receive box Fax was printed on two pag...

Page 61: ...ew 54 Create Scan Profiles 55 Scan documents back to your PC 55 Custom Scan to PC settings 57 Scan documents to e mail 58 Scan documents to permanent destinations 59 View the destination lists 59 Prin...

Page 62: ...method for sending a one time scan job is to create a scan profile PC scan profiles let you send scanned documents in a file back to your PC E mail scan profiles let you send the scanned documents att...

Page 63: ...to your PC Step 1 Set up your PC Scan Profile 1 Browse to the MarkNet resident web server 2 Click Create Scan Profiles For more explanation about the settings see Custom Scan to PC settings on page 5...

Page 64: ...finished this window changes to Image Received Once the job appears in the list you can select it and launch an application to open the file Step 3 Scan your original documents This must be the Optra...

Page 65: ...the compression format used to compress the scanned document output file Contrast Text Mixed Photo Describes the content of the originals being scanned Scan Depth RGB Gray BW Black and White Describes...

Page 66: ...n a Web site and a Web link to that site is sent to the e mail recipient can save you from having to attach large scan jobs to email 7 Assign a Profile name After job is submitted this name appears in...

Page 67: ...control panel a Press Fax Scan Mode repeatedly until you see Scan e mail or Scan FTP b Press Menu repeatedly until you see the name of your destination 3 To override the default format settings from...

Page 68: ...st Posting the shortcut list close to the OptraImage control panel can reduce the time spent searching for destinations in one of the menus 1 Locate the OptraImage This must be the same OptraImage wit...

Page 69: ...setup 62 Print a network setup page 62 Configure and print 62 TCP IP 63 Novell NetWare 67 AppleTalk 68 OS 2 Warp Server 68 Solve network print problems 69 TCP IP 69 Novell NetWare 70 Windows NT Serve...

Page 70: ...data Save this page because you will use it later For more information about using the printer operator panel refer to your printer documentation If the IP address netmask and gateway are correct on...

Page 71: ...ues such as the printer operator panel static ARP and telnet RARP and telnet BOOTP MarkVision or other Lexmark utility Instructions for three of these methods follow Printer operator panel A simple wa...

Page 72: ...e MarkNet print server by typing a command similar to the following telnet 192 168 236 24 9000 4 Verify the print server is up and running on the network ping 192 168 236 24 Print server TCP IP setup...

Page 73: ...and TCP IP The following instructions apply to Windows NT Server versions 4 0 and later 1 Install the TCP IP software component on the server that contains the print queue This software is necessary t...

Page 74: ...ny port LPT COM or FILE for the initial setup Later you will change the port to a logical port e Click Next and then continue following the instructions on the screen until the printer object has been...

Page 75: ...lient32 or Microsoft Client for NetWare networks 1 Install the NetWare software component on the workstation Look on the Drivers MarkVision and Utilities CD for the software Hint Do a custom install t...

Page 76: ...eside Name 4 Click Create A PPD describes the printer or printer family For example the PPD lists which options are valid for the printer 5 If you are prompted to select a PPD PostScript Printer Descr...

Page 77: ...ly in the MarkNet print server 3 Establish an FTP session with the print server ftp 192 168 236 24 4 Using the FTP put command print a file to the network printer put mytest ps 5 Check the port settin...

Page 78: ...Non NDPS queue based 1 Make sure the NetWare protocol is turned on activated in the print server To find out print a network setup page and look under NetWare 2 Find out if the print server is servici...

Page 79: ...rms the TCP IP protocol is working properly in the MarkNet print server ftp 192 168 236 24 6 Using the FTP put command print a file put mytest ps 7 See if the network printer shows up in MarkVision If...

Page 80: ...hernet unless there is a router on the network 4 If you still don t see the printer in the Chooser make sure AppleTalk is active on the workstation look in the AppleTalk control panel 5 If the job pri...

Page 81: ...73 Appendix B B Job Accounting Track OptraImage usage 74 Create accounts and set restrictions 74 Select a Courtesy tracking mode 75...

Page 82: ...wed to scan documents Create accounts and set restrictions To use Job Accounting to track jobs Create Job Accounts for each authorized OptraImage user Notify each user to enter the assigned Job Accoun...

Page 83: ...u on the OptraImage control panel Press Menu or Menu repeatedly until the name associated with the account is displayed in the control panel and then press Select Courtesy III There are two methods of...

Page 84: ...76...

Page 85: ...lems 79 OptraImage 212 222 312 322 Color 1200 T612 79 OptraImage 514 524 80 OptraImage 715 725 and W810 81 Cleaning and maintenance 82 OptraImage 212 222 312 322 Color 1200 T612 82 OptraImage 514 524...

Page 86: ...s Paper with wrinkles curls folds or tears Tracing paper coated paper carbonless paper Paper that is too large or too small use flatbed instead Items other than papers such as cloth metal or OHP film...

Page 87: ...2 Remove the multifed sheets of paper 3 Close the ADF unit 4 Flatten the paper corners and edges loosen the paper before reloading it in the paper guide 5 Check the feeding roller condition Clean if...

Page 88: ...en the ADF to its full position 3 Carefully pull out the jammed piece of paper 4 Close the ADF 5 Connect the power and turn the scan unit back on OptraImage 514 524 For information about solving probl...

Page 89: ...y remaining originals from the ADF paper chute 2 Open the ADF 3 Remove the jammed documents Be careful not to dislodge the ADF pad assembly spring 4 Check the paper path to see if any staples paper cl...

Page 90: ...nt free cloth or cotton swab with Isopropyl alcohol 95 2 Open the ADF unit and wipe the upper feeding roller by moving the swab from side to side 3 Rotate the roller forward with your finger and repea...

Page 91: ...Close the ADF unit and document cover Your scan unit is now ready for use Moving the scan unit If you need to transport the scanner follow these instructions to refit the shipping retainer 1 Turn off...

Page 92: ...retainer from the use position and place it back into the shipping position OptraImage 514 524 For information about cleaning maintenance and other support refer to the scan unit documentation that s...

Page 93: ...810 Cleaning the flatbed 1 Open the document cover 2 Wipe the document holding pad and document bed with a clean cloth dampened with Isopropyl alcohol 95 3 Let it dry completely before scanning Docume...

Page 94: ...leaning the ADF 1 Open the ADF 2 Clean the pad assembly by wiping in a downward motion using a dry cloth or a cloth dampened with Isopropyl alcohol 95 Be careful not to damage the pick spring Pad asse...

Page 95: ...87 3 Wipe the glass lightly to clean it 4 Wipe the pick roller Be careful not to damage the surface of the roller or mylar strip above it Glass Pick roller...

Page 96: ...88 5 Wipe the feed rollers and the plastic rollers Be careful not to damage their surfaces 6 Wipe the sheet guide white strip 7 Close the ADF Feed rollers Plastic rollers Sheet guide...

Page 97: ...all plastic rollers 1 Open the ADF 2 Wet a cotton swab with Isopropyl alcohol 95 3 Wipe the surfaces of the plastic rollers 4 Let all surfaces dry completely before scanning Small plastic rollers Smal...

Page 98: ...n page 107 Replacing the ADF detachable pad assembly The ADF detachable pad assembly P N 12G0188 has a frequency life of 150 000 scanned pages You may experience difficulty with document feeding when...

Page 99: ...d clamp and place it gently in the pad holder 4 Close the ADF OptraImage 514 524 For information about replacement parts and other support refer to the scan unit documentation that shipped with your O...

Page 100: ...e ADF pad assembly P N 12G1835 is approximately 100 000 scanned pages or one year If you experience problems with papers double feeding through the ADF the pad assembly may be worn out and need to be...

Page 101: ...year If you experience problems with papers not being picked up correctly try cleaning the pick rollers If that doesn t work then the rollers may need to be replaced 1 Open the ADF 2 Remove the two th...

Page 102: ...right end comes out of the holding bracket The roller should now lift out easily 7 Carefully remove the copper bearings from both ends of the pick roller 1 Save them for use later 8 Repeat steps 5 and...

Page 103: ...he holding brackets 11 Insert the sleeve end of pick roller 2 into the lower hole of the left holding bracket as far as it goes 12 Slide the other end of the new pick roller 2 into the lower bracket h...

Page 104: ...ning sleeve back towards the left holding bracket until it snaps into a groove on the pick roller If done correctly the pick roller is fixed in place 15 Remove the new pick roller 1 from the package a...

Page 105: ...urn each bearing until it fits back inside the bracket hole The bearings are shaped to fit the holes precisely 20 When both bearings are back in the bracket holes slide the retaining sleeve back towar...

Page 106: ...98...

Page 107: ...ations Notices 101 FCC rules Part 68 101 Industry Canada CS 03 Notice 102 Notice industrielle CS 03 Canada 103 European Community EC Declaration of Conformity 104 Network compatibility notices 104 Usi...

Page 108: ...nd can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a re...

Page 109: ...ded with this equipment See Attach all the cables on page 16 for instructions about connecting the fax telephone cable If this equipment causes harm to the telephone network the telephone company will...

Page 110: ...s company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in...

Page 111: ...entant d sign par le fournisseur Toute r paration ou modification de l appareil effectu e par l utilisateur ou tout dysfonctionnement de l appareil peut conduire la soci t de t l communications exiger...

Page 112: ...is based on the ETSI Document A guide to the application of TBR 21 EG 201 121 V1 1 2 1998 07 It applies to all MarkNet print servers which bear the following mark The MarkNet print server has been app...

Page 113: ...which receives metering pulses in Switzerland Note Metering pulses are present on all analog telephone lines in Switzerland Using the MarkNet print server in Norway and Spain The MarkNet print server...

Page 114: ...106...

Page 115: ...mondial Sur le CD ROM des pilotes de MarkVision et des utilitaires cliquez sur l ic ne Contacter Suporte ao cliente internacional No CD Drivers MarkVision e Utilit rios clique no cone Contactando a Le...

Page 116: ...108...

Page 117: ...8 photo mono 39 text 38 copy media collating 40 finishing 40 selecting 41 copy settings customizing 41 restoring factory defaults 42 copying adjusting copy size 38 basic instructions 34 changing copy...

Page 118: ...ble 16 examples 400 x 400 dpi photo 47 colored original job 47 mixed content job 47 multiple originals job 47 single original job 46 Fax log menu 49 Fax Quick Setup menu 22 Fax receive menu 48 Fax sen...

Page 119: ...67 N up copying 40 O option card configuring 62 installing 9 ports 9 setting IP address netmask gateway 63 setup 62 OptraImage features 2 tracking usage 74 OS 2 Warp Server network configuring 68 P p...

Page 120: ...t destinations 25 permanent destinations 59 profile 58 setting basic information 24 setup 24 58 Scan to FTP permanent destinations 59 setup 26 specifying external destinations file 27 Scan to Network...

Page 121: ...18 setting IP address netmask and gateway printer operator panel 63 static ARP and telnet 64 TCP IP setup utility 64 setup copying 34 MarkNet print server 62 network printing 9 problems control panel...

Page 122: ...114...

Page 123: ...xmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 2000 Lexmark International Inc 740 West New Circle Road Lexingt...

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