Lexmark Optra T 612 User Manual Download Page 70

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Clearing Jams

Paper jam areas

Note:

27x Paper Jam

may occur in

any output option: output expanders
(shown in illustration), 5-bin
mailboxes, or high-capacity output
stacker.

indicates the output option

depending on how many you
installed. Jam areas shown may
occur in any output option.

Note:

24x Paper Jam

may

occur in any of the paper trays,
including the 2000-sheet
drawer.

indicates the tray

depending on how many trays
are installed. Jams can occur
between 2 or 3 trays, on the
incline surface of a tray, or
between a tray, the duplex unit,
and the printers integrated tray.

24x Paper Jam

Note:

If a jam occurs in the

multipurpose feeder, you receive a

250 Paper Jam

attendance

message. The

260 Paper Jam

shown here for a jam in the optional
envelope feeder. Both types of jams
occur in the same manner.

250 Paper Jam

Summary of Contents for Optra T 612

Page 1: ...s directly from the CD the Administrator s Guide may not be available to you See your administrator if you need the Administrator s Guide Click the document name to open it Administrator s Guide Roadm...

Page 2: ...about printer languages and commands interface specifications and memory management Special Media to open the Card Stock Label Guide and get information about choosing the correct print material MarkV...

Page 3: ...language This means the printer recognizes PCL 6 com mands used in various application programs and that the printer emulates the functions corresponding to the commands PostScript is a registered tr...

Page 4: ...may look more like the fully configured model For information on other possible configurations refer to the Setup Guide Tray 2 Standard output bin Operator panel Tray 1 integrated tray Tray 5 2000 sh...

Page 5: ...s you can control include Choosing paper sources Changing page orientation Choosing different sizes and types of media Adjusting the quality of print jobs Resetting printer defaults Multipage printing...

Page 6: ...you change from the application or printer driver apply only to the job you are preparing to send to the printer NOTE Changes made to printer settings from a software application override changes mad...

Page 7: ...by 16 character liquid crystal display LCD five buttons and one indicator light Printer indicator light The printer indicator light gives information about the status of your printer If the light is...

Page 8: ...nt and Hold Function on page 106 The following information describes the functions of each button NOTE Buttons act upon the information that displays on the second line of the operator panel Go Press...

Page 9: ...o go to the previous item in the menus For menu items with numerical values such as Copies press and hold Menu to scroll forward or Menu to scroll backward Release the button when the number you want...

Page 10: ...he previous menu level or menu item Stop Press the Stop button at the Ready Busy or Waiting message to temporarily stop all activity and take the printer offline The operator panel status message chan...

Page 11: ...When the Ready status message displays the printer is ready to receive a print job While a job is processing or printing the Busy status message dis plays on the first line of the operator panel The s...

Page 12: ...s help you solve printer problems For example if print material is jammed in the printer the message 201 Paper Jam displays Service messages A service message indicates a printer failure that may requ...

Page 13: ...r settings by Selecting a setting from a list of values Changing an On Off setting Changing a numerical setting To select a new value as a setting 1 From a Ready status message press Menu or Menu The...

Page 14: ...ond line of the operator panel An asterisk appears beside the value to indicate that it is now the user default setting The new setting displays for one second clears displays the word Saved and then...

Page 15: ...ss and release Menu until you see UTILITIES MENU 4 Press Select to display the list of menu items for the UTILITIES MENU 5 Continue to press and release Menu until you see Print Menus 6 Press Select t...

Page 16: ...tional menus display if a language is available for the model or is activated options network adapters and attachments are installed or a Print and Hold job is present These menus include Standard Par...

Page 17: ...re value for the Factory Defaults menu item in the UTILITIES MENU Refer to the Administrator s Guide for more information When you select a new setting from the operator panel the asterisk moves next...

Page 18: ...Ready state Disabling the menus prevents users from using the operator panel to inadvertently change a printer default that has been set by the person managing the printer You can still clear message...

Page 19: ...nes Per Page A4 Width TRAY RENUMBER Auto CR after LF Auto LF after CR SERIAL MENU SERIAL OPTION x PCL SmartSwitch PS SmartSwitch NPA Mode Serial Buffer Job Buffering RS 232 RS 422 RS 422 Polarity Seri...

Page 20: ...ck and labels refer to the Card Stock Labels Guide located on the Drivers MarkVision and Utilities CD Always print samples on the print material you are considering before buying large quantities Pape...

Page 21: ...5 182 x 257 mm 7 17 x 10 1 in Letter 215 9 x 279 4 mm 8 5 x 11 in Legal 215 9 x 355 6 mm 8 5 x 14 in Executive 184 2 x 266 7 mm 7 25 x 10 5 in Universal1 139 7 x 210 mm to 215 9 x 355 6 mm 5 5 x 8 27...

Page 22: ...el applications require a special label fuser cleaner which precludes duplexing the label fuser cleaner is included with a special label cartridge for label applications Refer to the Administrator s G...

Page 23: ...3 g m2 100 lb 120 g m2 74 lb N A Cover 176 g m2 65 lb 135 g m2 50 lb N A Card stock upper limit grain short 1 Index Bristol 199 g m2 110 lb 163 g m2 90 lb N A Tag 203 g m2 125 lb 163 g m2 100 lb N A C...

Page 24: ...re recom mended grain short is preferred for heavier papers 2 The pressure sensitive area must enter the printer first 3 100 cotton content maximum weight is 24 lb bond 4 28 lb bond envelopes are limi...

Page 25: ...m2 125 lb 203 g m2 125 lb see note 1 Cover 216 g m2 80 lb 216 g m2 80 lb see note 1 Labels upper limit Paper 180 g m2 48 lb bond 180 g m2 48 lb bond see note 1 Dual web paper 180 g m2 48 lb bond 180...

Page 26: ...se 75 g m2 20 lb bond grain long paper If you want to print on print materials narrower than 182 x 257 mm 7 2 x 10 1 in the basis weight must be greater than or equal to 90 g m2 24 lb bond Curl Curl i...

Page 27: ...ng the width of the paper For 60 to 176 g m2 16 to 47 lb bond paper grain long fibers are recommended For papers heavier than 176 g m2 47 lb bond grain short is preferred For the multipurpose feeder 6...

Page 28: ...pes in the same paper source since mixing results in paper jams Do not use coated papers Do not forget to change the Paper Size setting when you use a source that does not support auto size sensing Ma...

Page 29: ...ples before buying large quantities of any type of paper When choosing any papers consider the weight fiber content and color of the paper The laser printing process heats paper to high temperatures o...

Page 30: ...bsorb ink but do not bleed Avoid papers with rough or heavily textured surfaces Use papers printed with heat resistant inks designed for use in xerographic copiers The ink must withstand temperatures...

Page 31: ...print location on the page greater than 0 09 in such as optical character recognition OCR forms In some cases you can adjust registration with your software application to success fully print on these...

Page 32: ...in an environment where the temperature is approximately 21o C 70o F and the relative humidity is 40 Store cartons of paper on a pallet or shelf rather than directly on the floor If you store individu...

Page 33: ...a temperature of 200oC 392oF Use only envelopes that are able to withstand these temperatures without sealing excessive curling wrinkling or releas ing hazardous emissions If you have any doubts abou...

Page 34: ...maged in any way Contain windows holes perforations cutouts or embossing Use metal clasps string ties or metal folding bars Have an interlocking design Have postage stamps attached Have any exposed ad...

Page 35: ...bining print materials can cause feeding problems Do not load partial sheets with areas exposed by missing labels this can cause labels to peel off during printing result ing in a paper jam and contam...

Page 36: ...the following steps to maintain printer feeding reliability 1 Print 5 sheets of paper 2 Wait approximately 5 seconds 3 Print 5 more sheets of paper For detailed information on label printing characte...

Page 37: ...he preferred weight for the grain direction of print materials When printing on card stock Be sure to select Card Stock in the PAPER TYPE menu in the PAPER MENU refer to the Administrator s Guide for...

Page 38: ...t cartridge complete the following steps to maintain printer feeding reliability 1 Print 5 sheets of paper 2 Wait approximately 5 seconds 3 Print 5 more sheets of paper For more information refer to t...

Page 39: ...deter mine whether your transparencies are usable with laser printers that heat transparencies to 180oC 356oF or 212oC 414oF depending on the setting Use only transparencies that are able to withstand...

Page 40: ...selects print material from the other tray since the printer sees the trays as linked If you use different print material in the trays each source with a dif ferent print material must have the PAPER...

Page 41: ...or Busy is dis played on the operator panel Doing so may cause a paper jam Before loading paper you need to know the recommended print side of the paper you re using This information is usually indic...

Page 42: ...is under the paper capacity mark on the inside of the paper tray Do not remove paper trays while print jobs are in process Flex fan and straighten the paper before loading it Fan stacks of labels or...

Page 43: ...als This section provides information about loading the various input options For information on a particular option click the option name Paper tray on page 44 Multipurpose feeder on page 47 Envelope...

Page 44: ...trays are loaded the same way 1 Remove the paper tray 2 Squeeze the width guide lever and slide the width guide to the far right side of the tray 3 Squeeze the length guide lever and slide the length...

Page 45: ...e paper capacity mark fill line 5 Squeeze the width guide lever and slide the width guide to the left until it lightly rests against the edge of the paper stack 6 Adjust the knob to show the size of t...

Page 46: ...the paper size indicator For duplex printing on letterhead paper place the printed design side face up with the top of the page nearest the length guide NOTE The printer has a Paper Loading menu sett...

Page 47: ...ed paper or other special paper Multipurpose feeder guidelines Capacity The maximum stack height for any print material is 10 mm 0 4 in The multipurpose feeder can hold about 100 sheets of 75 g m2 20...

Page 48: ...e Print materials on page 20 To prevent paper jams do not add paper when there is still paper in the multipurpose feeder This applies to other types of print materials too Print material should be loa...

Page 49: ...se feeder 1 Push the lower release latch as shown The multipurpose feeder door drops open and stops in place 2 Locate the metal bar in the recessed area on the multipurpose feeder and pull it out far...

Page 50: ...he multi purpose feeder or Busy is displayed on the operator panel Doing so may cause a paper jam Never add print materials to the multipurpose feeder while the printer is printing from the multipurpo...

Page 51: ...ad paper for simplex and duplex printing NOTE The printer has a Paper Loading menu setting that allows simplex single sided printing on letterhead or other preprinted media that has been loaded specif...

Page 52: ...per Straighten the edges on a level surface NOTE If envelopes jam while printing try reducing the number of envelopes in the multipurpose feeder For transparencies Hold the transparencies by the edges...

Page 53: ...materials 5 Load one type of print material in the multipurpose feeder Do not mix types See the following directions to load each type of print material Paper on page 54 Envelopes on page 55 Transpar...

Page 54: ...Print Materials Paper Load paper with the left edge of the stack against the stack height limiter and with the recommended print side face up For information on selecting paper see Paper guidelines o...

Page 55: ...ith the stamp area enters the multipurpose feeder first NOTE Do not feed stamped envelopes The stamp is shown for placement only WARNING Never use envelopes with clasps snaps windows coated linings or...

Page 56: ...ding Print Materials Transparencies Load transparencies with the left edge of the stack against the stack height limiter For information on printing on transparencies see Transpar ency guidelines on p...

Page 57: ...r duplex printing with the design face down The top edge of the sheet with the logo should enter the printer last NOTE See Choosing Print Materials on page 20 for information on selecting types of pri...

Page 58: ...print material 7 Make sure you have not loaded too much print material The stack should fit loosely under the stack height limiter The print material buckles if you load a stack that is too deep or p...

Page 59: ...the PAPER SIZE for the multipurpose feeder MP Feeder Size is set to the correct size paper envelope or other print material you are loading refer to the Administrator s Guide for detailed information...

Page 60: ...ls Closing the multipurpose feeder 1 Remove print material from the multipurpose feeder 2 Push the metal bar straight back to collapse the multipurpose feeder to its short length position 3 Close the...

Page 61: ...he envelope feeder To achieve the best possible print quality use only high quality print material that is designed for use in laser printers For more information see Envelope guidelines on page 33 Do...

Page 62: ...upport has three positions Fully closed pushed in toward printer for short envelopes Extended to the middle position for medium length envelopes Fully open extended to its full length for long envelop...

Page 63: ...63 Loading Print Materials 2 Slide the attached envelope weight up 3 Flip the envelope weight over and back toward the printer It stays in place 4 Slide the envelope edge guide to the far right...

Page 64: ...e Press down the corners to flatten them Fan the envelopes This prevents the edges of the envelopes from sticking together and helps them feed properly NOTE When you load envelopes do not exceed the m...

Page 65: ...he stack slide into the envelope feeder slightly more than the ones at the top of the stack NOTE Do not try to load more envelopes by forcing them under the envelope feeder weight This results in jams...

Page 66: ...int Materials 8 Slide the envelope edge guide to the left until it lightly touches the side of the stack Make sure the envelopes do not buckle 9 Rotate the envelope weight back toward you and lower it...

Page 67: ...To set the printer operator panel 1 Make sure the PAPER SIZE for the envelope feeder Env Feeder Size is set to the correct envelope size you are loading refer to the Administrator s Guide for detaile...

Page 68: ...68 Loading Print Materials 2000 sheet drawer For information on loading the 2000 sheet drawer refer to the 2000 Sheet Drawer User s Guide...

Page 69: ...esolve the paper jam attendance messages you must clear all paper from the paper path Press Go to resume printing The printer prints a new copy of the page that jammed if Jam Recovery is set to On or...

Page 70: ...60 Paper Jam 230 Paper Jam Note 24x Paper Jam may occur in any of the paper trays including the 2000 sheet drawer x indicates the tray depending on how many trays are installed Jams can occur between...

Page 71: ...n the lower front door is opened See the following illustration for the location of paper sources and possi ble paper jam areas Rear door of 5 bin mailbox output expander high capacity output stacker...

Page 72: ...to reach in farther to grasp the paper NOTE To resolve the paper jam attendance messages you must clear all paper from the paper path 1 Open the upper and lower front doors of the printer 2 While gra...

Page 73: ...Pull the paper up and toward you Reinstall the print cartridge 5 Close the upper and lower front doors NOTE If there is resistance to the paper and it does not move immediately when you pull stop pull...

Page 74: ...sage Jams in these areas require opening the printer rear door See the appropriate area for the paper jam Before reaching the standard output bin on page 75 While exiting to the standard output bin on...

Page 75: ...on the second side of a page 1 Locate the rear door handle and pull it toward you The rear door opens and drops back toward you 2 Determine how to remove the paper based on what part of the paper is...

Page 76: ...e upper front door to release the fuser rollers and free the paper for removal If the end of the paper is visible Pull the paper straight out toward you If there is resistance to the paper If the pape...

Page 77: ...d it does not give immediately when you pull stop pulling Continue with the next step 2 Open the upper front door to release the fuser rollers 3 Pull the paper straight out NOTE Usually with a jam loc...

Page 78: ...f the duplex unit on page 82 The page may be entering the duplex unit inside the duplex unit or exiting the duplex unit to go back to the printer to exit after printing NOTE To avoid tearing paper whe...

Page 79: ...you must open the duplex front access cover The leading edge of the paper is jammed in the pass through area where paper crosses in the front of the duplex unit 1 Locate the recessed areas on each sid...

Page 80: ...80 Clearing Jams 3 Pull the paper straight up and out Since you already have the duplex front access cover pulled out continue with the following section...

Page 81: ...emove the integrated tray from the printer to give you more clearance 2 Locate sheets of paper lying in the duplex front access cover and pull the paper out toward you 3 Slide the duplex front access...

Page 82: ...inside the duplex unit next to the inner wall grasp it and pull it out If you cannot grasp it see Inside the duplex unit on page 81 for instructions If only a short piece of paper is visible toward t...

Page 83: ...83 Clearing Jams Pull the paper up and out toward you if the paper is in this position Pull down and out if the paper is in this position...

Page 84: ...84 Clearing Jams 4 Close the duplex rear door by pressing the center of the door Make sure it snaps into place...

Page 85: ...ce of a tray or between two trays on page 86 Between three trays on page 88 This may happen if you are using legal size paper in the trays or if you have an optional 250 sheet drawer installed with ot...

Page 86: ...per feeds out of the tray Between feed rollers in the pass through area where paper crosses in the front of two trays You see the difference as soon as you pull the tray out 1 Pull the paper tray half...

Page 87: ...unit the top edge of the paper springs out toward you Pull the paper straight up and then out 3 Slide the paper tray back into the support unit NOTE If you do not see one end of the print material th...

Page 88: ...eet drawer installed with other optional drawers 1 Pull the paper tray out of the support unit If only a short piece of the paper is visible do not pull down to remove the paper 2 Gently slide the pap...

Page 89: ...either direction up or down If it does not pull easily one way try the other way 6 Slide the paper tray back into the support unit NOTE With this type of jam there may be another jam under the print c...

Page 90: ...ay NOTE To avoid tearing paper when opening the duplex front access cover pull the duplex front access cover out gently and slowly 1 Pull the paper tray out of the support unit If only a short piece o...

Page 91: ...nter If you see the edge of the paper in the integrated tray a Pull the paper down and out b Slide the paper tray all the way into the printer In this case the paper is not trapped in the printer feed...

Page 92: ...rated tray back into the printer b Open the upper and lower front doors of the printer c Remove the print cartridge You should see the leading edge of the paper now d Locate and gently push the feed r...

Page 93: ...ridge with the slots on the print cartridge cradle and use the colored arrows inside the printer for placement Guide the print car tridge down as it drops and snaps into place g Close the upper and lo...

Page 94: ...own button 3 Remove the paper jam and clear all paper from the paper path of the drawer and printer 4 Check to see if the stack of paper is neat and aligned 5 Close the door 6 Allow a few seconds for...

Page 95: ...tearing print materials pull the jammed print material out gently and slowly NOTE To resolve the paper jam attendance messages you must clear all paper from the paper path Pull the jammed print mater...

Page 96: ...e message See the appropriate area for the paper jam At entry into the envelope feeder on page 97 Between the envelope feeder and the printer on page 98 To avoid tearing envelopes pull envelopes out g...

Page 97: ...nd back toward the printer 3 Remove the stack of envelopes from the envelope feeder 4 Pull the jammed envelope straight out toward you 5 Replace the stack of envelopes in the envelope feeder 6 Adjust...

Page 98: ...ope feeder and the printer 1 Slide the attached envelope weight up 2 Flip the envelope weight over and back toward the printer 3 Remove the stack of envelopes from the envelope feeder 4 Push the envel...

Page 99: ...envelope out See page page 93 for instructions on reinstalling the print cartridge 8 Align the tabs on the envelope feeder with the slots on both sides of the printer and gently push the envelope feed...

Page 100: ...exit to an output option tray but there is resistance page 104 To avoid tearing print materials pull the jammed print material out gently and slowly NOTE To resolve the paper jam attendance messages y...

Page 101: ...as it exits to an output option tray and a long portion of the paper is visible 1 Pull the paper straight out If there is more than minimal resistance to the paper and it does not give immediately wh...

Page 102: ...atches in toward the center The rear door s opens and drops down NOTE Open both rear doors if the jam occurs in a high capacity output stacker 3 Loosen the paper if it is caught in the feeder rollers...

Page 103: ...output option rear door latches in toward the center The rear door s opens and drops down NOTE If the jam occurs in a high capacity output stacker it may be necessary to open both of its rear doors 2...

Page 104: ...ot successful complete the following steps 1 Locate the paper jam that is visible from an output option tray 2 Open the output option rear door for the output option and the output option installed ab...

Page 105: ...ull the paper from the back area of the output option straight out toward you Pull the paper from the output option with more clearance space 4 Close all output option rear doors Make sure all rear do...

Page 106: ...inimum of 8MB available printer memory We recommend a minimum of 16MB available printer memory and a hard disk You can use this function to Request extra copies of a job at a later time Delay printing...

Page 107: ...the personal identifica tion number PIN you specified in the driver when you sent the job See page 112 for more information From either the Confidential Job or the Held Jobs menu items you have five c...

Page 108: ...ress Menu or Menu until either HELD JOBS or CONFIDENTIAL JOB displays on the operator panel depending on the type of job you want to access 3 Press Select NOTE If you are looking for a Confidential Jo...

Page 109: ...to the job name indicating you have chosen to print or delete that job If you are prompted to enter the number of copies you want to print use the Menu and Menu buttons to increase or decrease the nu...

Page 110: ...ient printer memory or invalid data that might cause the printer to flush the job When a symbol displays next to a held job you can Print the job Be aware however that only part of the job may print D...

Page 111: ...utomatically deleted from printer memory when the printer requires extra memory to process additional held jobs Reserve print If you send a Reserve Print job the printer stores the job in memory so yo...

Page 112: ...e all copies are printed the Verify Print job is deleted from printer memory Confidential jobs When you send a job to the printer you can enter a personal identi fication number PIN from the driver Th...

Page 113: ...r the four digit PIN associated with your confidential job The numbers next to the but ton names identify which button to press for each digit 1 6 As you enter the PIN asterisks display on the operato...

Page 114: ...print jobs match ing the PIN you entered The print jobs matching the PIN you entered display on the operator panel when you enter the Print All Jobs PRINT A JOB Delete All Jobs DELETE A JOB and PRINT...

Page 115: ...rinter power switch is on The electrical outlet is not turned off by any switch or breaker Other electrical equipment plugged into the outlet is working You try turning the printer off then wait for a...

Page 116: ...may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class A limits are designed to provide rea...

Page 117: ...lded and grounded may result in a violation of FCC regulations Industry Canada Compliance Statement This Class A digital apparatus meets all requirements of the Canadian Interference Caus ing Equipmen...

Page 118: ...device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference receive...

Page 119: ...ges or modifications could void the user s authority to operate this equipment NOTE To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a prope...

Page 120: ...tates relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits A declaration of conformity with the requirements of the Directive has...

Page 121: ...pating in this program introduce personal computers printers monitors or fax machines that power down when they are not being used This feature will cut the energy used by up to 50 percent Lexmark is...

Page 122: ...ements of IEC 60825 1 Class I laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 5 milliwatt gallium arsenide laser operating i...

Page 123: ...in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or ser...

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