Vertical voids appear on prints
Leading edge
Trailing edge
Action
Yes
No
Step 1
a
Make sure your software program is using a correct fill pattern.
b
Resend the print job.
Do vertical voids still appear on prints?
Go to step 2.
The problem is
solved.
Step 2
a
From the Paper Menu, set the paper type and weight to match
the paper loaded in the tray. To access the Paper Menu, do
either of the following:
•
If the printer is on a network, then open a Web browser and
type the printer IP address in the address field. Then
navigate to
Settings
>
Paper Menu
.
Note:
If you do not know the IP address of the printer,
then print a network setup page and locate the IP address
in the TCP/IP section.
•
If the printer is connected to a computer by a USB or parallel
cable, then open the Local Printer Settings Utility for
Windows or Printer Settings for Macintosh.
b
Resend the print job.
Do vertical voids still appear on prints?
Go to step 3.
The problem is
solved.
Step 3
Check if you are using a recommended type of paper.
a
Load the specified tray or feeder with a recommended type of
paper.
b
Resend the print job.
Do vertical voids still appear on prints?
Go to step 4.
The problem is
solved.
Troubleshooting
178
