Jammed pages are not reprinted
Action
Yes
No
a
From the control panel, navigate to:
Settings
>
Device
>
Notifications
>
Jam Content Recovery
For non-touch-screen printer models, press
to navigate
through the settings.
b
Select
On
or
Auto
, and then apply the changes.
c
Print the document.
Are the jammed pages reprinted?
The problem is
solved.
Contact
Printing problems
Print quality is poor
Blank or white pages
Note:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings
>
Troubleshooting
>
Print Quality Test Pages
. For non
‑
touch
‑
screen printer models, press
to
navigate through the settings.
Action
Yes
No
Step 1
a
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note:
If the cartridge is not supported, then install a
supported one.
b
Print the document.
Is the printer printing blank or white pages?
Go to step 2.
The problem is
solved.
Troubleshooting
154
Summary of Contents for M5255
Page 107: ...2 Remove the toner cartridge 3 Remove the used imaging unit Maintaining the printer 107 ...
Page 118: ...2 Remove the used pick roller 3 Unpack the new pick roller Maintaining the printer 118 ...
Page 119: ...4 Install the new pick roller 5 Close the multipurpose feeder Maintaining the printer 119 ...
Page 141: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 141 ...
