Lexmark M3250, User Manual

Page: 135 / 187

Action Yes No
Step 6
a
If the issue happens after installing a new maintenance kit, then
check whether the transfer roller included with the kit is
installed.
Note: If necessary, replace the transfer roller.
b
Print the document.
Is the print light?
Go to step 7. The problem is
solved.
Step 7
Check the status of the imaging unit. From the control panel,
navigate to:
Status/Supplies > Supplies
Is the imaging unit near End of Life?
Go to step 8. Contact customer
support .
Step 8
a
Replace the imaging unit.
b
Print the document.
Is the print light?
Contact customer
support .
The problem is
solved.
Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages . For non
‑
touch
‑
screen printer models, press to
navigate through the settings.
Action Yes No
Step 1
a
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b
Print the document.
Is the print mottled?
Go to step 2. The problem is
solved.
Troubleshooting 135