Jammed pages are not reprinted
Action
Yes
No
1
From the control panel, navigate to:
>
Settings
>
>
Device
>
>
Notifications
>
2
From the Jam Content Recovery menu, set Jam Recovery to
On
or
Auto
,
and then press
.
Are the jammed pages reprinted?
The problem
is solved.
Contact
Printing problems
Print quality is poor
Blank or white pages
Note:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings
>
Troubleshooting
>
Print Quality Test Pages
. For non
‑
touch
‑
screen printer models, press
to
navigate through the settings.
Action
Yes
No
Step 1
a
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note:
If the cartridge is not supported, then install a
supported one.
b
Print the document.
Is the printer printing blank or white pages?
Go to step 2.
The problem is
solved.
Troubleshooting
101
