Lexmark M1100 Series User Manual Download Page 227

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Contacting customer support

Before contacting customer support, make sure to have the following information:

•

Printer problem

•

Error message

•

Printer model type and serial number

Go to

http://support.lexmark.com

to receive e

‑

mail or chat support, or browse through the library of manuals,

support documentation, drivers, and other downloads.

Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to

http://support.lexmark.com

Troubleshooting

227

Summary of Contents for M1100 Series

Page 1: ...M1100 and M3100 Series User s Guide Important Click here before using this guide September 2016 www lexmark com Machine type s 4514 Model s 639 649 ...

Page 2: ...inter software 28 Installing the printer software 28 Adding available options in the print driver 28 Networking 29 Preparing to set up the printer on a wireless network 29 Connecting the printer using the Wireless Setup Wizard 30 Connecting the printer to a wireless network using Wi Fi Protected Setup 30 Connecting the printer to a wireless network using the Embedded Web Server 31 Verifying printe...

Page 3: ...page 57 Printing a network setup page 58 Checking the status of parts and supplies 58 Saving energy 58 Restoring factory default settings 61 Securing the printer 62 Using M3150 64 Learning about the printer 64 Printer conﬁgurations 64 Using the printer control panel 65 Understanding the colors of the Sleep button and indicator lights 65 Understanding the home screen 66 Using the touch screen butto...

Page 4: ...rnal solutions port 93 Checking the virtual display 93 Conﬁguring supply notiﬁcations from the Embedded Web Server 94 Modifying conﬁdential print settings 94 Copying printer settings to other printers 95 Creating a printer control panel PIN 95 Printing a menu settings page 96 Printing a network setup page 96 Checking the status of parts and supplies 96 Saving energy 97 Restoring factory default se...

Page 5: ...71 Paper jam in the front door 172 Paper jam in the rear door 174 Paper jam in the standard bin 175 Paper jam in the duplex unit 176 Paper jam in trays 177 Paper jam in the multipurpose feeder 177 Troubleshooting 179 Understanding the printer messages 179 Solving printer problems 192 Solving print problems 199 Solving home screen application problems 225 Embedded Web Server does not open 225 Conta...

Page 6: ... HAZARD To avoid the risk of electrical shock do not place or use this product near water or wet locations CAUTION POTENTIAL INJURY This product uses a laser Use of controls or adjustments or performance of procedures other than those speciﬁed in the User s Guide may result in hazardous radiation exposure This product uses a printing process that heats the print media and the heat may cause the me...

Page 7: ...y installed in their marked plug in ports This product is designed tested and approved to meet strict global safety standards with the use of speciﬁc manufacturer s components The safety features of some parts may not always be obvious The manufacturer is not responsible for the use of other replacement parts CAUTION POTENTIAL INJURY Do not cut twist bind crush or place heavy objects on the power ...

Page 8: ...ind it here Initial setup instructions Connecting the printer Installing the printer software Setup documentation The setup documentation came with the printer and is also available at http support lexmark com Additional setup and instructions for using the printer Selecting and storing paper and specialty media Loading paper Conﬁguring printer settings Viewing and printing documents and photos Se...

Page 9: ...ct your country or region and then select your product to view the appropriate support site Support telephone numbers and hours of operation for your country or region can be found on the support Web site or on the printed warranty that came with your printer Record the following information located on the store receipt and at the back of the printer and have it ready when you contact customer sup...

Page 10: ... CEN Technical Committee 156 standard Provide a ﬂat sturdy and stable surface Keep the printer Clean dry and free of dust Away from stray staples and paper clips Away from the direct airﬂow of air conditioners heaters or ventilators Free from direct sunlight and humidity extremes Observe the recommended temperatures and avoid ﬂuctuations Ambient temperature 15 6 to 32 2 C 60 to 90 F Storage temper...

Page 11: ...1 2 3 4 5 1 Right side 110 mm 4 33 in 2 Front 305 mm 12 in 3 Left side 65 mm 2 56 in 4 Rear 100 mm 3 94 in 5 Top 305 mm 12 in Selecting a location for the printer 11 ...

Page 12: ... memory Fonts Firmware Forms Barcode Prescribe IPDS Printcryption Hard disk Internal Solutions Ports ISP Parallel 1284 B interface MarkNet N8130 10 100 ﬁber interface RS 232 C serial interface This internal option is available only in the M3150de printer model Accessing the controller board Access the controller board to install internal options For M1145 see Accessing the controller board on page...

Page 13: ...e controller board For the M1145 printer models see Accessing the controller board on page 37 For the M3150de printer model see Accessing the controller board on page 70 2 Unpack the optional card Warning Potential Damage Avoid touching the connection points along the edge of the card 3 Holding the card by its sides align the plastic pins 1 on the card with the holes 2 on the controller board 2 1 ...

Page 14: ...rinter software and any hardware options are installed you may need to manually add the options in the printer driver to make them available for print jobs For more information see Adding available options in the print driver on page 28 Installing a memory card CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up...

Page 15: ...ely and attached to the controller board 1 Access the controller board For the M1145 printer models see Accessing the controller board on page 37 For the M3150de printer model see Accessing the controller board on page 70 2 Unpack the memory card Warning Potential Damage Do not touch the connection points along the edge of the card Doing so may cause damage 3 Align the notch 1 on the memory card w...

Page 16: ...ee Adding available options in the print driver on page 28 Installing an Internal Solutions Port The controller board supports one optional LexmarkTM Internal Solutions Port ISP This option is supported only in the M3150de printer model Note This task requires a ﬂat head screwdriver CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices som...

Page 17: ...e touching any controller board electronic components or connectors 1 Open the controller board access door 2 Lightly press the stop on the left side of the access door and then slide the access door to remove 3 1 2 3 Unpack the ISP kit Note Make sure to remove and discard the small cable attached to the white connector Additional printer setup 17 ...

Page 18: ...SP exterior cover 4 Screws to attach the ISP solution to the ISP exterior cover 5 Plastic bracket 6 Long ISP cable 4 Place the plastic bracket inside the ISP exterior cover until it clicks into place 5 Slide and push the ISP solution into the plastic bracket 1 2 Additional printer setup 18 ...

Page 19: ...6 Secure the ISP solution to the plastic bracket using the long screw 7 Tighten the two screws on the end of the ISP solution Additional printer setup 19 ...

Page 20: ...e white plug of the ISP solution interface cable into the white receptacle on the ISP 9 Slightly close the ISP exterior cover up to 65 degrees and then slide the cover to attach 1 2 3 4 Additional printer setup 20 ...

Page 21: ...f the ISP solution interface cable into the blue receptacle on the controller board Note If you have installed a printer hard disk then you need to remove it For more information see Removing a printer hard disk on page 25 To reinstall the printer hard disk see Installing a printer hard disk on page 23 Additional printer setup 21 ...

Page 22: ... printer software and any hardware options are installed you may need to manually add the options in the printer driver to make them available for print jobs For more information see Adding available options in the print driver on page 28 Additional printer setup 22 ...

Page 23: ...ential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 70 Note This task requires a ﬂat head screwdriver 2 Unpack the printer hard disk 3 Install the printer...

Page 24: ...oard bracket and then slide the printer hard disk onto the brackets c Tighten the two screws d Insert the plug of the printer hard disk interface cable into the receptacle of the controller board Note The plug and the receptacle are color coded blue Additional printer setup 24 ...

Page 25: ... disk Note This option is supported only in the M3150de printer model Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 Access the controller board For more information see Accessing the controller board on page 70 Note This task req...

Page 26: ...stalling hardware options Installing optional trays CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cabl...

Page 27: ...y into the base 6 Place the tray near the printer 7 Align the printer with the tray and then lower the printer into place Note Optional trays lock together when stacked 8 Connect the power cord to the printer then to a properly grounded electrical outlet and then turn on the printer Additional printer setup 27 ...

Page 28: ...ttp support lexmark com and then select your printer and operating system 2 Run the installer and then follow the instructions on the computer screen 3 For Macintosh users add the printer Note Obtain the printer IP address from the TCP IP section in the Network Ports menu Adding available options in the print driver For Windows users 1 Open the printers folder 2 Select the printer you want to upda...

Page 29: ...nfrastructure or ad hoc Channel for ad hoc networks The channel defaults to automatic for infrastructure networks Some ad hoc networks will also require the automatic setting Check with your system support person if you are not sure which channel to select Security Method There are four basic options for Security Method WEP key If your network uses more than one WEP key then enter up to four in th...

Page 30: ...uto Note Make sure to turn off the printer then wait for at least ﬁve seconds and then turn the printer back on 1 Depending on your printer model navigate to either of the following Settings Network Ports Network x Network x Setup Wireless Wireless Connection Setup Network Ports Network x Network x Setup Wireless Wireless Connection Setup 2 Select a wireless connection setup Use To Search for netw...

Page 31: ...owser and then type the IP address of your access point in the address ﬁeld Notes The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are accessing a proxy server then temporarily disable it to load the Web page correctly 4 Access the WPS settings For more information see the documentation that came with your access point 5 Enter the eight digit PIN a...

Page 32: ...et up correctly by printing the following Menu settings page Use this page to verify that all printer options are installed correctly A list of installed options appears toward the bottom of the page If an option you installed is not listed then it is not installed correctly Remove the option and then install it again For more information see Printing a menu settings page on page 57 for non touch ...

Page 33: ...lity load each tray separately Keep all other trays closed until needed M1145dn printer model 1 2 3 8 5 6 7 4 1 Printer control panel 2 Paper stop 3 Standard bin 4 Front door release button 5 Controller board access door 6 100 sheet multipurpose feeder 7 Standard 250 sheet tray 8 Optional 250 or 550 sheet trays Using M1145 33 ...

Page 34: ...ng actions wake the printer from Sleep mode Pressing any hard button Opening a tray or the front door Sending a print job from the computer Performing a power on reset using the main power switch Attaching a device to the USB port 8 USB port Connect a ﬂash drive to the printer Notes Only the front USB port supports ﬂash drives This feature is available only in select printer models 9 Stop or cance...

Page 35: ...er is in Sleep mode Blinking amber The printer is entering or waking from Hibernate mode Blinking amber for 0 1 second then goes completely off for 1 9 seconds in a slow pulsing pattern The printer is in Hibernate mode Attaching cables Connect the printer to the computer using a USB or parallel cable or to the network using an Ethernet cable Make sure to match the following The USB symbol on the c...

Page 36: ...onnect the printer to an Ethernet network 4 Parallel port Note This port is available only in select printer models Connect the printer to a computer 5 Power switch Turn on or turn off the printer 6 Printer power cord socket Connect the printer to an electrical outlet 7 Security slot Attach a lock that will secure the printer in place Using M1145 36 ...

Page 37: ...her devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Open the controller board access door 2 Use the following illustration to locate the appropriate connector Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board elec...

Page 38: ...ize is a user deﬁned setting that lets you print on paper sizes that are not preset in the printer menus Notes The smallest Universal paper size is 6 x 127 mm 3 x 5 inches and is supported only from the multipurpose feeder The largest Universal paper size is 216 x 355 6 mm 8 5 x 14 inches and is supported from all paper sources 1 From the printer control panel navigate to Settings Paper Menu Unive...

Page 39: ...ding trays CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray completely Note Do not remove trays while a job prints or while Busy appears on the printer display Doing so may cause a jam A4 LTR EXE C B5 A 5 A6 Using M1145 39 ...

Page 40: ...2 1 LT R LG L EX EC A4 B5 A5 3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading A4 LTR EX EC B5 A5 LTR LGL A4 EXEC B5 A5 A6 2 1 Notes For some paper sizes like letter legal and A4 squeeze and slide the length guide tab backward to accommodate their length Using M1145 40 ...

Page 41: ...6 size paper in the standard tray then squeeze and then slide the length guide tab toward the center of the tray to the A6 size position Make sure the width and length guides are aligned with the paper size indicators on the bottom of the tray A4 LT R EX EC B5 A 5 LT R LG L A4 EX EC B5 A5 A6 4 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighte...

Page 42: ...ront of the tray Load letterhead facedown with the top edge of the sheet toward the front of the tray For two sided printing load letterhead faceup with the bottom edge of the sheet toward the front of the tray Make sure the paper is below the maximum paper ﬁll indicator located on the side of the width guide A4 LT R EX EC B5 A 5 LT R LG L A4 EX EC B5 A5 A6 Using M1145 42 ...

Page 43: ...aper size and type to avoid paper jams and print quality problems Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media such as card stock transparencies paper labels and envelopes You can also use it for single page print jobs on letterhead 1 Open the multipurpose feeder 1 2 Using M1145 43 ...

Page 44: ...ose feeder extender b Pull the extender gently so that the multipurpose feeder is fully extended and open 2 Squeeze the tab on the left width guide and then move the guides for the paper you are loading 2 1 Using M1145 44 ...

Page 45: ...raighten the edges on a level surface Note Avoid touching the printable side of the transparencies Be careful not to scratch them Flex the stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface 4 Load the paper or specialty media Notes Do not force paper or specialty media into the multipurpose feeder Make sure the paper or specialty media is bel...

Page 46: ...ering the printer ﬁrst For more information on loading transparencies see the packaging that the transparencies came in Note When loading A6 size paper make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place Using M1145 46 ...

Page 47: ...inking and unlinking trays Linking and unlinking trays 1 Open a Web browser and then type the printer IP address in the address ﬁeld Notes View the printer IP address on the printer control panel in the TCP IP section under the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it t...

Page 48: ... custom name and then type a new custom paper type name 4 Click Submit 5 Click Custom Types and then verify if the new custom paper type name has replaced the custom name Using the printer control panel 1 From the printer control panel navigate to Settings Paper Menu Custom Names 2 Select a custom name and then type a new custom paper type name 3 Press 4 Press Custom Types and then verify if the n...

Page 49: ...tings 3 Send the print job Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser and then type the IP address of the printer in the address ﬁeld Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it...

Page 50: ...evices to print to any Google Cloud Print ready printer 1 From the home screen of your mobile device launch an enabled application 2 Tap Print and then select the printer 3 Send the print job Printing from a mobile device using AirPrint AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint certiﬁed printer Note This application is supported only...

Page 51: ...n when a ﬂash drive is installed If you insert the ﬂash drive when the printer requires attention such as when a jam has occurred then the printer ignores the ﬂash drive If you insert the ﬂash drive while the printer is processing other print jobs then Busy appears After these print jobs are processed you may need to view the held jobs list to print documents from the ﬂash drive Warning Potential ...

Page 52: ...from the printer control panel to print ﬁles from the ﬂash drive Supported ﬂash drives and ﬁle types Flash drive File type Lexar JumpDrive 2 0 Pro 256MB 512MB or 1GB sizes SanDisk Cruzer Mini 256MB 512MB or 1GB sizes Notes Hi speed USB ﬂash drives must support the full speed standard Low speed USB devices are not supported USB ﬂash drives must support the File Allocation Table FAT system Devices f...

Page 53: ...fy Job Expiration Print one copy of a print job and hold the remaining copies It lets you examine if the ﬁrst copy is satisfactory Note The print job is automatically deleted from the printer memory once all copies are printed Notes Conﬁdential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs You can set the printer to store p...

Page 54: ...rts Print Directory Note The Print Directory menu item appears only when an optional ﬂash memory or printer hard disk is installed Canceling a print job Canceling a print job from the printer control panel From the printer control panel press Canceling a print job from the computer For Windows users 1 Open the printers folder and then select your printer 2 From the print queue select the print job...

Page 55: ... alert is available for all supply conditions The percentage of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions 1 Open a Web browser and then type the printer IP address in the address ﬁeld Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods suc...

Page 56: ...server then temporarily disable it to load the Web page correctly 2 Click Settings tab Security Conﬁdential Print Setup 3 Modify the settings Set a maximum number of PIN entry attempts When a user exceeds a speciﬁc number of PIN entry attempts all of the jobs for that user are deleted Set an expiration time for conﬁdential print jobs When a user has not printed the jobs within the speciﬁed time al...

Page 57: ... Your can enter up to 16 digits for your PIN 4 Click Modify 5 From any menu in the Administrative Menus Management or Function Access sections select User PIN Protected or Admin PIN Protected or Admin PIN and User PIN Protected Note Using an Admin PIN you can still access a menu assigned with a User PIN 6 Click Submit If you try to access a PIN protected menu from the printer control panel the pri...

Page 58: ...lacement supply item is needed or when maintenance is required Checking the status of parts and supplies on the printer control panel From the printer control panel navigate to Status Supplies View Supplies Checking the status of parts and supplies from the Embedded Web Server Note Make sure the computer and printer are connected to the same network 1 Open a Web browser and then type the printer I...

Page 59: ...s 2 Press Reducing printer noise Use Quiet mode to reduce the printer noise 1 From the printer control panel navigate to Settings Settings General Settings Quiet Mode 2 Select a setting you want Use To On Reduce printer noise Notes Print jobs will process at a reduced speed Printer engine motors do not start until a document is ready to print There is a short delay before the ﬁrst page is printed ...

Page 60: ...t goes into a reduced power state Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address ﬁeld Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page cor...

Page 61: ...s in the address ﬁeld Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings General Settings 3 In the Screen Brightness ﬁeld enter the brightness percentage you want for th...

Page 62: ...tile memory Your printer uses standard random access memory RAM to temporarily buffer user data during simple print jobs Non volatile memory Your printer may use two forms of non volatile memory EEPROM and NAND ﬂash memory Both types are used to store operating system device settings and network information Erase the content of any installed printer memory in the following circumstances The printe...

Page 63: ...n until Wipe All Settings appears The printer will restart several times during this process Note Wipe All Settings securely removes device settings solutions jobs and passwords from the printer memory 4 Navigate to Back Exit Conﬁg Menu The printer will perform a power on reset and then return to normal operating mode Finding printer security information In high security environments it may be nec...

Page 64: ...ty load each tray separately Keep all other trays closed until needed Basic and conﬁgured models 1 2 3 5 6 7 8 4 1 Printer control panel 2 Paper stop 3 Standard bin 4 Front door release button 5 Controller board access door 6 100 sheet multipurpose feeder 7 Standard 550 sheet tray 8 Optional 250 or 550 sheet tray Using M3150 64 ...

Page 65: ...r switch Attaching a device to the USB port 5 Stop or cancel button Stop all printer activity 6 Indicator light Check the status of the printer 7 USB port Connect a ﬂash drive to the printer Note Only the front USB port supports ﬂash drives Understanding the colors of the Sleep button and indicator lights The colors of the Sleep button and indicator lights on the printer control panel signify a ce...

Page 66: ...6 7 8 Touch To 1 Change Language Change the primary language of the printer 2 Bookmarks Create organize and save a set of bookmarks URLs into a tree view of folders and ﬁle links Note The tree view does not include bookmarks created within Forms and Favorites and the ones in the tree are not usable in Forms and Favorites 3 Held Jobs Display all current held jobs 4 USB View select or print photos a...

Page 67: ...tions Features Feature Description Attendance message alert If an attendance message affects a function then this icon appears and the red indicator light blinks Warning If an error condition occurs then this icon appears Printer IP address Example 123 123 123 123 The IP address of your printer is located at the top left corner of the home screen You can use the IP address when accessing the Embed...

Page 68: ...tton Cancel an action or a selection Return to the previous screen Touch To Return to the home screen Open a context sensitive Help dialog on the printer control panel Scroll to the left Scroll to the right Attaching cables Connect the printer to the computer using a USB cable or parallel cable or to the network using an Ethernet cable Using M3150 68 ...

Page 69: ...network adapter or the printer in the area shown while actively printing Loss of data or a malfunction can occur 1 2 3 4 5 6 7 Use the To 1 Security slot Attach a lock that will secure the controller board 2 USB printer port Connect the printer to a computer 3 USB port Connect a ﬂash drive to the printer 4 USB port Attach an optional wireless network adapter 5 Ethernet port Connect the printer to ...

Page 70: ...e printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Open the controller board access door 2 Open the controller board shield using the green handle 2 1 3 Use the following illustration to locate the appropriate connector Using M3150 70 ...

Page 71: ...surface on the printer before touching any controller board electronic components or connectors 1 2 3 4 1 Memory card connector 2 Option card connector 3 Printer hard disk connector 4 Internal Solutions Port connector 4 Close the controller board shield and then close the controller board access door 1 2 Using M3150 71 ...

Page 72: ...r to a print server You can ﬁnd the printer IP address From the top left corner of the printer home screen From the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then ﬁnding the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 Accessing the Embedded Web Server The Embedded Web Server...

Page 73: ...information about the home screen applications Your printer comes with preinstalled home screen applications Before you can use these applications you must ﬁrst activate and set up these applications using the Embedded Web Server For more information on accessing the Embedded Web Server see Accessing the Embedded Web Server on page 72 For more information on conﬁguring and using the home screen ap...

Page 74: ... address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Click Settings Apps Apps Management Forms and Favorites 3 Click Add and then customize the settings Notes See the mouse over help beside each ﬁeld for a description of the setting To make sure the location settings of the bookmark are correct type the correct IP address of the host computer where the bookmark i...

Page 75: ...wser and then type the printer IP address in the address ﬁeld Note View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 2 Click Settings Apps Apps Management 3 From the list of installed applications click the name of the application you want to conﬁgure 4 Click Conﬁgure and then do one of the following T...

Page 76: ...the printer menus Notes The smallest Universal paper size is 6 x 127 mm 3 x 5 inches and is supported only from the multipurpose feeder The largest Universal paper size is 216 x 355 6 mm 8 5 x 14 inches and is supported from all paper sources 1 From the printer control panel navigate to Paper Menu Universal Setup Units of Measure select a unit of measure 2 Touch Portrait Width or Portrait Height 3...

Page 77: ...sed Loading trays CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray completely Note Do not remove trays while a job prints or while Busy appears on the printer display Doing so may cause a jam A4 LTR EXE C B5 A 5 A6 Using M3150 77 ...

Page 78: ...2 1 LT R LG L EX EC A4 B5 A5 3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading A4 LTR EX EC B5 A5 LTR LGL A4 EXEC B5 A5 A6 2 1 Notes For some paper sizes like letter legal and A4 squeeze and slide the length guide tab backward to accommodate their length Using M3150 78 ...

Page 79: ...6 size paper in the standard tray then squeeze and then slide the length guide tab toward the center of the tray to the A6 size position Make sure the width and length guides are aligned with the paper size indicators on the bottom of the tray A4 LT R EX EC B5 A 5 LT R LG L A4 EX EC B5 A5 A6 4 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighte...

Page 80: ...ront of the tray Load letterhead facedown with the top edge of the sheet toward the front of the tray For two sided printing load letterhead faceup with the bottom edge of the sheet toward the front of the tray Make sure the paper is below the maximum paper ﬁll indicator located on the side of the width guide A4 LT R EX EC B5 A 5 LT R LG L A4 EX EC B5 A5 A6 Using M3150 80 ...

Page 81: ...r size and paper type to avoid paper jams and print quality problems Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media such as card stock transparencies paper labels and envelopes You can also use it for single page print jobs on letterhead 1 Open the multipurpose feeder 1 2 Using M3150 81 ...

Page 82: ...ose feeder extender b Pull the extender gently so that the multipurpose feeder is fully extended and open 2 Squeeze the tab on the left width guide and then move the guides for the paper you are loading 2 1 Using M3150 82 ...

Page 83: ...raighten the edges on a level surface Note Avoid touching the printable side of the transparencies Be careful not to scratch them Flex the stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface 4 Load the paper or specialty media Notes Do not force paper or specialty media into the multipurpose feeder Make sure the paper or specialty media is bel...

Page 84: ...ering the printer ﬁrst For more information on loading transparencies see the packaging that the transparencies came in Note When loading A6 size paper make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place Using M3150 84 ...

Page 85: ... the multipurpose feeder Linking and unlinking trays Linking and unlinking trays 1 Open a Web browser and then type the printer IP address in the address ﬁeld Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correct...

Page 86: ...y 2 Click Settings Paper Menu Custom Names 3 Select a custom name and then type a custom paper type name 4 Click Submit 5 Click Custom Types and then verify if the new custom paper type name has replaced the custom name Using the printer control panel 1 From the home screen navigate to Paper Menu Custom Names 2 Select a custom name and then type a custom paper type name 3 Touch 4 Touch Custom Type...

Page 87: ...r For more information see Setting up Forms and Favorites on page 74 1 From the home screen navigate to Forms and Favorites select the form from the list enter the number of copies adjust other settings 2 Apply the changes Printing a document Printing from a computer Note For labels card stock and envelopes set the paper size and type in the printer before printing the document 1 From the document...

Page 88: ...rtiﬁed printer Note Before printing make sure that the Mopria Print Service is enabled 1 From the home screen of your mobile device launch a compatible application 2 Tap Print and then select the printer 3 Send the print job Printing from a mobile device using Google Cloud Print Google Cloud Print is a mobile printing service that allows enabled applications on mobile devices to print to any Googl...

Page 89: ...ter control panel You cannot print ﬁles for which you do not have printing permissions 1 Insert a ﬂash drive into the USB port Notes A ﬂash drive icon appears on the printer home screen when a ﬂash drive is inserted If you insert the ﬂash drive when the printer requires attention such as when a jam has occurred then the printer ignores the ﬂash drive If you insert the ﬂash drive while the printer ...

Page 90: ...ted ﬂash drives and ﬁle types Flash drive File type Lexar JumpDrive 2 0 Pro 256MB 512MB or 1GB sizes SanDisk Cruzer Mini 256MB 512MB or 1GB sizes Notes High speed USB ﬂash drives must support the fullspeed standard Low speed USB devices are not supported USB ﬂash drives must support the File Allocation Table FAT system Devices formatted with New Technology File System NTFS or any other ﬁle system ...

Page 91: ...ve Job Expiration Store print jobs for printing at a later time Note The print jobs are held until deleted from the Held Jobs menu Notes Conﬁdential Verify Reserve and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs You can set the printer to store print jobs in the printer memory until you start the print job from the printer control panel All...

Page 92: ...e print job you want to cancel and then touch Delete Selected Jobs Note If you press on the keypad then touch Resume to return to the home screen Canceling a print job from the computer For Windows users 1 Open the printers folder and then select your printer 2 From the print queue select the print job you want to cancel and then delete it For Macintosh users 1 From System Preferences in the Apple...

Page 93: ...e the network name instead of an IP address then do not change the conﬁguration If you are adding a wireless internal solutions port ISP to a printer previously conﬁgured for an Ethernet connection then disconnect the printer from the Ethernet network For Windows users 1 Open the printers folder 2 From the shortcut menu of the printer with the new ISP open the printer properties 3 Conﬁgure the por...

Page 94: ...mbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Print Settings Supply Notiﬁcations 3 From the drop down menu for each supply select one of the following notiﬁcation options Notiﬁcation Description Off The normal printer behavior for all supplies occurs E mail Only The printer generates an...

Page 95: ...y periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Copy Printer Settings 3 To change the language select a language from the drop down menu and then click Click here to submit language 4 Click Printer Settings 5 Type the IP addresses of the source and target printers Note If you want to add or remove target printers ...

Page 96: ...work setup page to verify the network connection This page also provides important information that aids network printing conﬁguration 1 From the home screen navigate to Reports Network Setup Page 2 Check the ﬁrst section of the network setup page and conﬁrm that the status is Connected If the status is Not Connected then the LAN drop may not be active or the network cable may be malfunctioning Co...

Page 97: ... with Eco Mode Off supports the performance speciﬁcations of the printer Energy Reduce energy use especially when the printer is idle Printer engine motors do not start until it is ready to print You may notice a short delay before the ﬁrst page is printed The printer enters Sleep mode after one minute of inactivity Energy Paper Use all the settings associated with Energy and Paper modes Plain Pap...

Page 98: ...s an ultra low power saving mode Notes Three days is the default amount of time before the printer enters Hibernate mode Make sure to wake the printer from Hibernate mode before sending a print job A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode If the printer is in Hibernate mode then the Embedded Web Server is disabled 1 From the home screen navigate to Set...

Page 99: ... schedule when the printer goes into a reduced power state or into the Ready state Note This feature is available only in network printers or printers connected to print servers 1 Open a Web browser and then type the printer IP address in the address ﬁeld Notes View the printer IP address in the TCP IP section in the Network Ports menu The IP address appears as four sets of numbers separated by pe...

Page 100: ...a list of the current menu settings for reference then print a menu settings page before restoring the factory default settings For more information see Printing a menu settings page on page 96 If you want a more comprehensive method of restoring the printer factory default settings then perform the Wipe All Settings option For more information see Erasing non volatile memory on page 102 Warning P...

Page 101: ...used to store the operating system device settings network information and bookmark settings and embedded solutions Hard disk memory Some printers have a hard disk drive installed The printer hard disk is designed for printer speciﬁc functionality This lets the printer retain buffered user data from complex print jobs as well as form data and font data Erase the content of any installed printer me...

Page 102: ...memory RAM installed in your printer requires a power source to retain information To erase the buffered data simply turn off the printer Erasing non volatile memory Erase individual settings device and network settings security settings and embedded solutions by following these steps 1 Turn off the printer 2 Hold down 2 and 6 on the keypad while turning the printer on Release the buttons only whe...

Page 103: ...ﬁdential information should be wiped using this method 4 Touch Yes to proceed with disk wiping Notes A status bar will indicate the progress of the disk wiping task Disk wiping can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks 5 Touch Back Exit Conﬁg Menu The printer will perform a power on reset and then return to normal operating...

Page 104: ... proceed with disk wiping Notes Do not turn off the printer during the encryption process Doing so may result in loss of data Disk encryption can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks A status bar will indicate the progress of the disk wiping task After the disk has been encrypted the printer will return to the Enable Disab...

Page 105: ... using envelopes Print samples on the envelopes being considered for use before buying large quantities Use envelopes designed speciﬁcally for laser printers Check with the manufacturer or vendor to ensure that the envelopes can withstand temperatures up to 230 C 446 F without sealing wrinkling curling excessively or releasing hazardous emissions For best performance use envelopes made from 90 g m...

Page 106: ...the edge of the sheet Zone coating of the adhesive should be at least 1 mm 0 04 inch away from edges Adhesive material contaminates the printer and could void the warranty If zone coating of the adhesive is not possible then remove a 2 mm 0 08 inch strip on the leading and driver edge and then use a non oozing adhesive Portrait orientation is recommended especially when printing bar codes Tips on ...

Page 107: ...an occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold or dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If paper is too rough then toner cannot fuse to it properly If paper is too smooth then i...

Page 108: ...istant inks designed for use in xerographic copiers The ink must be able to withstand temperatures up to 230 C 446 F without melting or releasing hazardous emissions Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based generally meet these requirements latex inks might not When in doubt contact the paper supplier Preprinted papers such as letterhead must be...

Page 109: ...any encourages purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices Lexmark does not endorse speciﬁc suppliers although a converter s product list for special applications is maintained However the following paper choice guidelines will help alleviate the environmental impact of printing 1 Minimize paper consumption 2 Be selective about the origin of w...

Page 110: ...weights Supported paper sizes Note For an unlisted paper size select the closest larger listed size For information on card stock and labels see the Card Stock Label Guide Paper size Standard tray Optional 250 or 550 sheet tray Multipurpose feeder Duplex mode A4 210 x 297 mm 8 3 x 11 7 in A5 148 x 210 mm 5 8 x 8 3 in X A6 105 x 148 mm 4 1 x 5 8 in X X JIS B5 182 x 257 mm 7 2 x 10 1 in X Letter 216...

Page 111: ... X 1 This size setting formats the page for 216 x 356 mm 8 5 x 14 in unless the size is speciﬁed by the software application 2 Universal is supported only in the standard tray if the paper size is at least 105 x 148 mm 4 1 x 5 8 in Universal is supported only in the optional 250 or 550 sheet tray if the paper size is at least 148 x 210 mm 5 8 x 8 3 in Universal is only supported in duplex mode if ...

Page 112: ...X Letterhead Preprinted Colored Paper Light Paper Heavy Paper2 Rough Cotton X 1 One sided paper labels designed for laser printers are supported for occasional use It is recommended to print 20 or fewer pages of paper labels per month Vinyl pharmacy and two sided labels are not supported 2 Bond and Heavy Paper are supported in duplex mode up to 90 g m2 24 lb paper weight Paper and specialty media ...

Page 113: ...Settings Help Miscellaneous Security Settings4 Conﬁdential Print Disk Wiping4 Security Audit Log Set Date and Time General Settings Flash Drive Menu4 Print Settings Print All Guides Print Quality Media Guide Print Defects Guide Menu Map Information Guide Connection Guide Moving Guide Supplies Guide 1 This menu appears only in touch screen printer models 2 Depending on the printer setup this menu i...

Page 114: ...is the U S factory default setting A4 is the international factory default setting If two trays contain paper of the same size and type and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray The A6 paper size is supported only in Tray 1 and the multipurpose feeder Tray x Type Plain Paper Transparency Recycle...

Page 115: ... Size to appear as a menu The multipurpose feeder does not automatically detect paper size Make sure to set the paper size value Multipurpose Feeder Type Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the type of paper loaded in the multipurpose feeder Notes Plain Paper ...

Page 116: ...otes Plain Paper is the factory default setting From the Paper menu set Conﬁgure MP to Manual for Manual Paper Type to appear as a menu Manual Envelope Size 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the envelope size being manually loaded Note 10 Envelope is the U S factory default setting DL Envelope is the international factory default setti...

Page 117: ...ons are allowed Off indicates that no size substitutions are allowed Setting a size substitution lets the print job continue without Change Paper appearing Paper Texture menu Use To Plain Texture Smooth Normal Rough Specify the relative texture of the plain paper loaded Note Normal is the factory default setting Card Stock Texture Smooth Normal Rough Specify the relative texture of the card stock ...

Page 118: ...d Texture Smooth Normal Rough Specify the relative texture of the preprinted paper loaded Note Normal is the factory default setting Colored Texture Smooth Normal Rough Specify the relative texture of the colored paper loaded Note Normal is the factory default setting Light Texture Smooth Normal Rough Specify the relative texture of the paper loaded Note Normal is the factory default setting Heavy...

Page 119: ...Specify the relative weight of the labels loaded Note Normal is the factory default setting Bond Weight Light Normal Heavy Specify the relative weight of the bond paper loaded Note Normal is the factory default setting Envelope Weight Light Normal Heavy Specify the relative weight of the envelope loaded Note Normal is the factory default setting Rough Envelope Weight Light Normal Heavy Specify the...

Page 120: ...ded printing for all print jobs that specify Recycled as the paper type Bond Loading Duplex Off Determine and set two sided printing for all print jobs that specify Bond as the paper type Letterhead Loading Duplex Off Determine and set two sided printing for all print jobs that specify Letterhead as the paper type Preprinted Loading Duplex Off Determine and set two sided printing for all print job...

Page 121: ...fault setting for all the menus Custom Types menu Use To Custom Type x Paper Card Stock Transparency Rough Cotton Labels Envelope Associate a paper or specialty media type with a Custom Type x name Notes Paper is the factory default setting for Custom Type x The specialty media type must be supported in the selected tray or feeder in order to print from that source Recycled Paper Card Stock Transp...

Page 122: ...14 inches is the US factory default setting You can increase the height in 0 01 inch increments 356 mm is the international factory default setting You can increase the height in 1 mm increments Feed Direction Short Edge Long Edge Specify the feed direction if the paper can be loaded in either direction Notes Short Edge is the factory default setting Long Edge appears only when the longest edge is...

Page 123: ...r Size must be set to 100 Make sure the optional ﬂash memory card is installed correctly and working properly This menu item appears only when an optional ﬂash memory card is installed Asset Report Print a report containing printer asset information such as serial number and model name Event Log Summary Print a report containing a summary of all logged events Network Ports menu Active NIC menu Use...

Page 124: ...ult setting The printer automatically restarts when the setting is changed from the control panel Network Buffer Auto 3KB to maximum size allowed Set the size of the network input buffer Notes Auto is the factory default setting The maximum size allowed depends on the amount of memory in the printer the size of the other link buffers and whether Resource Save is set to On or Off To increase the ma...

Page 125: ...a report containing information about the network printer settings such as the TCP IP address Network Card menu Use To View Card Status Connected Disconnected View the connection status of the network card View Card Speed View the speed of an active network card Network Address UAA LAA View the network addresses Job Timeout 0 255 seconds Set the amount of time it takes for a network print job to b...

Page 126: ...Enable DHCP On Off Specify the DHCP address and parameter assignment Note On is the factory default setting Enable RARP On Off Specify the RARP address assignment setting Notes On is the factory default setting This menu item appears only in touch screen printer models Enable BOOTP On Off Specify the BOOTP address assignment setting Notes On is the factory default setting This menu item appears on...

Page 127: ...ote This menu is available only in network printers or printers connected to print servers Use To Enable IPv6 On Off Enable Internet Protocol Version Six IPv6 in the printer IPv6 uses bigger numbers to create IP addresses Note On is the factory default setting Auto Conﬁguration On Off Specify whether or not the network adapter accepts the automatic IPv6 address conﬁguration entries provided by a r...

Page 128: ...s Start Push Button Method or Start PIN Method Note Disable is the factory default setting Network Mode BSS Type Infrastructure Ad hoc Specify the network mode Notes Infrastructure is the factory default setting This lets the printer access a network using an access point Ad hoc conﬁgures wireless connection directly between the printer and a computer Compatibility 802 11b g 802 11b g n Specify th...

Page 129: ... uses the default printer language speciﬁed in the Setup menu if the PS SmartSwitch is set to Off PS SmartSwitch On Off Set the printer to automatically switch to PS emulation when a print job received through a USB port requires it regardless of the default printer language Notes On is the factory default setting When set to Off the printer does not examine incoming data The printer uses PCL emul...

Page 130: ...rinter is busy processing data from another input port Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs Notes Auto is the factory default setting On processes raw binary PostScript print jobs Off ﬁlters print job...

Page 131: ... printer to perform the special processing required for bidirectional communication following the conventions deﬁned by the NPA protocol Notes Auto is the factory default setting Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Parallel Buffer Disabled Auto 3K to maximum size allowed Set the size of the...

Page 132: ...ors printer hardware initialization requests from the computer Notes Off is the factory default setting The computer requests initialization by activating the Init signal from the parallel port Many personal computers activate the Init signal each time the computer is turned on Parallel Mode 2 On Off Determine if the parallel port data is sampled on the leading or trailing edge of a strobe Note On...

Page 133: ...tops trying to send an e mail Note 30 is the factory default setting Reply Address Specify a reply address of up to 128 characters in the e mail sent by the printer Use SSL Disabled Negotiate Required Set the printer to use SSL for increased security when connecting to the SMTP server Notes Disabled is the factory default setting When the Negotiate setting is used the SMTP server determines if SSL...

Page 134: ...es the number of failed login attempts before users are locked out Settings range from 1 10 3 attempts is the factory default setting Failure time frame speciﬁes the time frame during which failed login attempts can be made before users are locked out Settings range from 1 60 minutes 5 minutes is the factory default setting Lockout time speciﬁes how long users are locked out after exceeding the lo...

Page 135: ...l print jobs reside in the printer RAM or printer hard disk then the expiration time for those print jobs does not change to the new default value If the printer is turned off then all conﬁdential jobs held in the printer RAM are deleted Repeat Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a time limit on how long the printer stores print jobs Verify Job Expiration Off 1 hour 4 hours 24 ho...

Page 136: ...e remote syslog server 4 is the factory default setting If the security audit log is activated then the severity value of each event is recorded 4 is the factory default setting Erase Temporary Data Files menu Erase Temporary Data Files deletes only print job data on the printer hard disk that are not currently in use by the ﬁle system All permanent data on the printer hard disk are preserved such...

Page 137: ...e in YYYY MM DD HH MM format Time Zone list of time zones Select the time zone Note GMT is the factory default setting for non touch screen printer models Automatically observe DST On Off Set the printer to use the applicable daylight saving time DST start and end times associated with the printer Time Zone setting Note On is the factory default setting Enable NTP On Off Enable Network Time Protoc...

Page 138: ...ot show estimates View supplies estimates on the control panel Embedded Web Server menu settings and device statistics reports Eco Mode Off Energy Energy Paper Paper Minimize the use of energy paper or specialty media Notes Off is the factory default setting This setting resets the printer to its factory default settings Setting Eco Mode to Energy or Paper may affect printer performance but not pr...

Page 139: ... Chinese Japanese Custom Key x Specify a language and custom key information for the keyboard on the display Paper Sizes US Metric Specify the unit of measurement for paper sizes Notes US is the factory default setting The country or region that you selected in the initial setup wizard determines the initial paper size setting 1 This menu item appears only in touch screen printer models 2 This men...

Page 140: ...ecify the text to display in the upper corners of the home screen Note You can type up to 32 characters Displayed Information continued 1 Black Toner Specify the display information for Black Toner Select from the following options When to display Do not display Display Message to display Default Alternate Default text entry Alternate text entry Notes Do not display is the factory default setting ...

Page 141: ...ptions Display Do not display Date Format1 MM DD YYYY DD MM YYYY YYYY MM DD Format the printer date Note MM DD YYYY is the U S factory default setting DD MM YYYY is the international factory default setting Time Format1 12 hour A M P M 24 hour clock Format the printer time Note 12 hour A M P M is the factory default setting Screen Brightness1 20 100 Specify the brightness of the display Note 100 i...

Page 142: ...ng for Alarm Control Off is the factory default setting for Cartridge Alarm Timeouts Standby Mode1 Disabled 1 240 Set the duration of idle time before the printer enters a lower power state Note 15 minutes is the factory default setting Timeouts Sleep Mode Disabled 1 120 Set the idle time before the printer begins operating in Sleep Mode Notes 20 minutes is the factory default setting Disabled app...

Page 143: ...ocation and reset the Screen Timeout timer instead of returning to the home screen Note Off is the factory default setting Timeouts Print Timeout Disabled 1 sec 255 sec Set the printer to end a print job after it has been idle for the speciﬁed amount of time Notes 90 seconds is the factory default setting When the timer expires any partially printed page still in the printer is printed Print Timeo...

Page 144: ...lved within the speciﬁed time period Note Disabled is the factory default setting Print Recovery Jam Recovery On Off Auto Specify whether the printer reprints jammed pages Note Auto is the factory default setting The printer reprints jammed pages unless other printer tasks need the memory required to hold the pages Print Recovery Jam Assist On Off Set the printer to check for jammed paper automati...

Page 145: ...anonymous device function and error information to Lexmark Note The default value depends on what you selected during the initial setup Information Sent to Lexmark Start Send Stop Send Set the time for sending anonymous information to Lexmark Press Sleep Button Do nothing Sleep Hibernate Determine how the printer while in idle state reacts to a short press of the Sleep button Note Sleep is the fac...

Page 146: ...nﬁguration ﬁles to a ﬂash drive 1 This menu item appears only in touch screen printer models 2 This menu item appears only in non touch screen printer models Flash Drive menu Note This menu appears only in touch screen printer models Use To Copies 1 999 Specify a default number of copies for each print job Note 1 is the factory default setting Paper Source Tray x Multipurpose Feeder Manual Paper M...

Page 147: ...ach page image Note None is the factory default setting Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specify the positioning of multiple page images Notes Horizontal is the factory default setting Positioning depends on the number of page images and whether they are in portrait or landscape orientation Separator Sheets Off Between Copies Between Jobs Between Pages S...

Page 148: ...pt emulation uses a PostScript interpreter for processing print jobs PCL Emulation uses a PCL interpreter for processing print jobs Setting a printer language default does not prevent a software program from sending print jobs that use another printer language Print Area Normal Whole Page Set the logical and physical printable area Notes Normal is the factory default setting When attempting to pri...

Page 149: ...s and printer resets If the printer runs out of memory then Memory Full 38 appears on the printer display but downloads are not deleted Print All Order Alphabetical Oldest First Newest First Specify the order in which held and conﬁdential jobs are printed when Print All Order is selected Note Alphabetical is the factory default setting Finishing menu Use To Sides Duplex 1 sided 2 sided Specify whe...

Page 150: ...en inserting blank pages in a document Separator Source Tray x MP Feeder Specify the paper source for separator sheets Note Tray 1 standard tray is the factory default setting Paper Saver Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Print multiple page images on one side of a paper Notes Off is the factory default setting The number selected is the number of page images that print per side Paper Saver...

Page 151: ...ng You can set this option from the printer software For Windows users click File Print and then click Properties Preferences Options or Setup For Macintosh users choose File Print and then adjust the settings from the Print dialog and context menus To set this option using the Embedded Web Server type the network printer IP address in the Web browser address ﬁeld Gray Correction Auto Off Automati...

Page 152: ... Log Action at Near Full None E mail Current Log E mail Delete Current Log E mail Delete Oldest Log Post Current Log Post Delete Current Log Post Delete Oldest Log Delete Current Log Delete Oldest Log Delete All Logs Delete All But Current Set how the printer responds when the hard disk is nearly full Notes None is the factory default setting The value deﬁned in Log Near Full Level determines when...

Page 153: ...rotected This menu item appears only when a non defective ﬂash memory card is installed Delete Downloads on Disk Delete Now Do Not Delete Delete downloads from the printer hard disk including all held jobs buffered jobs and parked jobs Notes Delete Now sets the printer to delete the downloads and allows the display to return to the originating screen after the deletion Do Not Delete sets the print...

Page 154: ...nt PS Error On Off Print a page containing the PostScript error Note Off is the factory default setting Lock PS Startup Mode On Off Disable the SysStart ﬁle Note Off is the factory default setting Font Priority Resident Flash Disk Establish the font search order Notes Resident is the factory default setting This menu item is available only when a formatted ﬂash memory option card or printer hard d...

Page 155: ...ric characters punctuation and special symbols Symbol sets support the different languages or speciﬁc program such as math symbols for scientiﬁc text Only the supported symbol sets are shown PCL Emulation Settings Point Size 1 00 1008 00 Change the point size for scalable typographic fonts Notes 12 is the factory default setting Point size refers to the height of the characters in the font One poi...

Page 156: ...ether the printer automatically performs a carriage return CR after a line feed LF control command Note Off is the factory default setting PCL Emulation Settings Auto LF after CR On Off Specify whether the printer automatically performs a line feed LF after a carriage return CR control command Note Off is the factory default setting Tray Renumber Assign Multipurpose Feeder Off None 0 199 Assign Tr...

Page 157: ... Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy Helvetica Hoeﬂer Text Intl CG Times Intl Courier Intl Univers Joanna MT Letter Gothic Lubalin Graph Marigold MonaLisa Recut Monaco New CenturySbk New York Optima Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery...

Page 158: ...n 1 mm increments Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML documents Note Print is the factory default setting Image menu Use To Auto Fit On Off Select the optimal paper size scaling and orientation Note On is the factory default setting It overrides scaling and orientation settings for some images Invert On Off Invert bitonal monochrome images Notes Off is the f...

Page 159: ...f the paper sizes supported in trays and feeders Print Defects Guide Provides a template for determining the cause of repeating print quality defects and lists settings that can be used to adjust print quality Menu Map Provides a list of the control panel menus and settings Information Guide Provides help in locating additional information Connection Guide Provides information about connecting the...

Page 160: ...d paper and other office papers on page 108 Conserving supplies Print on both sides of the paper Note Two sided printing is the default setting in the print driver Print multiple pages on a single sheet of paper Use the preview feature to see how the document looks like before printing it Print one copy of the document to check its content and format for accuracy Recycling Lexmark provides collect...

Page 161: ... may not exist in your area When you return a cartridge to Lexmark you can reuse the box that the cartridge came in Lexmark will recycle the box Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse or recycling One hundred percent of the empty cartridges returned to Lexmark are either reused ...

Page 162: ...l outlet and then turn on the printer CAUTION POTENTIAL INJURY To avoid the risk of ﬁre or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible Ordering supplies To order supplies in the U S contact Lexmark at 1 800 539 6275 for information about Lexmark authorized supplies dealers in your area In o...

Page 163: ...ain types of paper may require more frequent replacement of the maintenance kit The separator roller fuser pick roller assembly transfer roller and redrive assembly are all included in the maintenance kit and can be individually ordered and replaced if necessary Contact your service representative to replace the maintenance kit Printer model Part number M1145dn 100v 40X8439 M3150de 100v 40X8441 M1...

Page 164: ...estimated cartridge yield is based on approximately 5 coverage per page Storing supplies Choose a cool clean storage area for the printer supplies Store supplies right side up in their original packing until you are ready to use them Do not expose supplies to Direct sunlight Temperatures above 35 C 95 F High humidity above 80 Salty air Corrosive gases Heavy dust Replacing supplies Replacing the to...

Page 165: ...he toner 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 6 Close the front door Maintaining the printer 165 ...

Page 166: ...ress the button on the right side of the printer and then open the front door 2 1 2 Pull the toner cartridge out using the handle 3 Lift the green handle and then pull the imaging unit out of the printer Maintaining the printer 166 ...

Page 167: ... than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer Maintaining the printer 167 ...

Page 168: ...he printer before moving it If an optional tray is installed then remove it from the printer To remove the optional tray slide the latch on the right side of the tray toward the front of the tray until it clicks into place Use the handholds located on both sides of the printer to lift it Make sure your ﬁngers are not under the printer when you set it down Before setting up the printer make sure th...

Page 169: ...rface able to support the full footprint of the printer Any cart used to move the hardware options must have a surface able to support the dimensions of the hardware options Keep the printer in an upright position Avoid severe jarring movements Shipping the printer When shipping the printer use the original packaging or call the place of purchase for a relocation kit Maintaining the printer 169 ...

Page 170: ...move a jam Doing so could permanently damage the fuser Avoiding jams Load paper properly Make sure that the paper lies ﬂat in the tray Correct loading of paper Incorrect loading of paper Do not load or remove a tray while the printer is printing Do not load too much paper Make sure that the stack height is below the maximum paper ﬁll indicator Do not slide paper into the tray Load paper as shown i...

Page 171: ...rimmed by hand Do not mix paper sizes weights or types in the same tray Make sure that the paper size and type are set correctly on the computer or printer control panel Store paper according to manufacturer recommendations Identifying jam locations Notes When Jam Assist is set to On the printer automatically ﬂushes blank pages or pages with partial prints after a jammed page has been cleared Chec...

Page 172: ...am in the front door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Open the front door 2 1 2 Remove the toner cartridge Clearing jams 172 ...

Page 173: ...t may cause print quality problems Warning Potential Damage Do not touch the shiny photoconductor drum under the imaging unit Doing so may affect the quality of future print jobs 4 Remove the jammed paper Note Make sure that all paper fragments are removed 5 Insert the imaging unit Note Use the arrows inside the printer as guides Clearing jams 173 ...

Page 174: ... necessary press on the control panel Paper jam in the rear door 1 Open the rear door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it Clearing jams 174 ...

Page 175: ...ke sure that all paper fragments are removed 3 Close the rear door 4 If necessary press on the control panel Paper jam in the standard bin 1 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 175 ...

Page 176: ...ress on the control panel Paper jam in the duplex unit 1 Remove the tray 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Insert the tray 4 From the control panel press Clearing jams 176 ...

Page 177: ...re that all paper fragments are removed 3 Insert the tray 4 If necessary press on the control panel Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder 2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 177 ...

Page 178: ...3 Flex fan and align the paper edges before loading 4 Reload paper and then adjust the paper guide 5 If necessary press on the control panel Clearing jams 178 ...

Page 179: ...oner cartridge If necessary select Continue on the printer control panel to clear the message and continue printing For non touch screen printer models press to conﬁrm Cartridge very low x estimated pages remain 88 xy You may need to replace the toner cartridge very soon For more information see the Replacing supplies section of the User s Guide If necessary select Continue on the printer control ...

Page 180: ...s on the control panel Note Make sure the paper size and type settings are speciﬁed in the Paper menu on the control panel Select Use current paper source on the control panel to clear the message and continue printing using the current size and type of paper in the tray Cancel the print job Change paper source to paper type paper size load orientation Try one or more of the following Load the cor...

Page 181: ... was installed in a different printer model From the printer control panel select Continue to clear the message For non touch screen printer models press to conﬁrm Defective ﬂash detected 51 Try one or more of the following Replace the defective ﬂash memory card From the printer control panel select Continue to ignore the message and continue printing For non touch screen printer models press to c...

Page 182: ...des of the paper source and make sure the paper is loaded properly Make sure the correct paper size and type are speciﬁed in the Printing Preferences or in the Print dialog Make sure the paper size and type are speciﬁed in the Paper menu on the printer control panel Make sure that the paper size is correctly set For example if Multipurpose Feeder Size is set to Universal then make sure the paper i...

Page 183: ...the following Load the tray or feeder with the correct size and type of paper To use the tray that has the correct size or type of paper select Finished loading paper on the printer control panel For non touch screen printer models press to conﬁrm Note If the printer ﬁnds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot ﬁnd a tray that has the c...

Page 184: ...to conﬁrm Note If the printer ﬁnds a tray that has the correct size and type of paper then it feeds from that tray If the printer cannot ﬁnd a tray that has the correct size and type of paper then it prints from the default paper source Cancel the current job Load multipurpose feeder with custom type name orientation Try one or more of the following Load the multipurpose feeder with the correct pa...

Page 185: ... the current job Maintenance kit nearly low 80 xy For more information visit the Lexmark support Web site at http support lexmark com or contact customer support and then report the message If necessary select Continue to clear the message and continue printing For non touch screen printer models press to conﬁrm Maintenance kit low 80 xy You may need to order a maintenance kit For more information...

Page 186: ...e of the printer and its imaging components For more information see Using genuine Lexmark parts and supplies on page 162 All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third party supplies or parts are used Imaging component usage beyond the intended life may damage your Lexmark printer or associated components Warning Potenti...

Page 187: ... disabled Printer had to restart Last job may be incomplete Select Continue on the control panel to clear the message and continue printing For non touch screen printer models press to conﬁrm For more information go to http support lexmark com or contact customer support Reinstall missing or unresponsive cartridge 31 xy Try one or more of the following Check if the toner cartridge is missing If mi...

Page 188: ...dels press to conﬁrm Replace cartridge 0 estimated pages remain 88 xy Replace the toner cartridge to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement cartridge then see the Ordering supplies section of the User s Guide or visit www lexmark ...

Page 189: ...supply This error can also be caused by installing a genuine Lexmark cartridge such as a high yield cartridge that is not intended to be used in this product The following error codes indicate that a non genuine Lexmark toner cartridge is installed 32 13 32 16 32 19 32 22 32 25 32 28 32 31 32 34 32 37 For more information see Using genuine Lexmark parts and supplies on page 162 Note If you do not ...

Page 190: ...up Contact system administrator From the printer control panel select Continue to clear the message For non touch screen printer models press to conﬁrm Note If the message appears again then contact your system support person Standard network software error 54 Try one or more of the following From the printer control panel press to conﬁrm Unplug the router wait for 30 seconds and then plug it back...

Page 191: ... the defragmentation and continue printing For non touch screen printer models press to conﬁrm Format the ﬂash memory Note If the error message remains then the ﬂash memory may be defective and need to be replaced Unsupported option in slot x 55 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the unsupported option card from the printer controller board and then ...

Page 192: ...l outlet Is the power cord plugged into the printer and a properly grounded electrical outlet Go to step 4 Plug one end of the power cord into the printer and the other to a properly grounded electrical outlet Step 4 Check other electrical equipment plugged into the electrical outlet Does other electrical equipment work Unplug the other electrical equipment and then turn on the printer If the prin...

Page 193: ... print server option or other network device Go to step 9 Connect the printer cable securely to the printer and the computer print server option or other network device Step 9 Make sure to install all hardware options properly and remove any packing material Are all hardware options properly installed and all packing material removed Go to step 10 Turn off the printer remove all packing materials ...

Page 194: ...oblem is solved Go to step 2 Step 2 Check if the internal option is properly installed in the controller board a Turn off the printer using the power switch and then unplug the power cord from the electrical outlet b Make sure the internal option is installed in the appropriate connector in the controller board c Connect the power cord to the printer then to a properly grounded electrical outlet a...

Page 195: ...rs on the tray If you are printing on custom size paper then make sure that the paper guides rest against the edges of the paper Make sure the paper is below the maximum paper ﬁll indicator Make sure paper lies ﬂat in the tray b Check if the tray closes properly Is the tray working The problem is solved Go to step 2 Step 2 a Turn off the printer then wait about 10 seconds and then turn the printer...

Page 196: ...ion Yes No Step 1 Make sure the Internal Solutions Port ISP is installed a Install the ISP For more information see Installing an Internal Solutions Port on page 16 b Print a menu settings page and then check if the ISP is listed in the Installed Options list Is the ISP listed in the Installed Options list Go to step 2 Check if you have a supported ISP Note An ISP from another printer may not work...

Page 197: ...ected securely to the USB or parallel interface card Is the correct cable securely connected to the USB or parallel interface card Contact customer support Connect the cable to the USB or parallel interface card connector Paper feed problems Paper frequently jams Action Yes No Step 1 a Pull out the tray and then do one or more of the following Make sure paper lies ﬂat in the tray Check if the pape...

Page 198: ...sage remains after jam is cleared Action Yes No a Do either of the following For touch screen printer models touch or Done For non touch screen printer models select Next Clear the jam press OK b Follow the instructions on the printer display Does the paper jam message remain Contact customer support The problem is solved Jammed pages are not reprinted Action Yes No a Turn on jam recovery 1 From t...

Page 199: ...if the ﬂash drive is inserted into the front USB slot Note The ﬂash drive will not work if it is inserted into the rear USB slot Is the ﬂash drive inserted into the front USB slot Go to step 2 Insert the ﬂash drive into the front USB slot Step 2 Check if the printer is busy Note A green blinking light indicates that the printer is busy Is there an error message on the display Wait until the printe...

Page 200: ...ust select the printer for each document that you want to print b Resend the print job Do the jobs print The problem is solved Go to step 2 Step 2 a Check if the printer is plugged in and turned on and if Ready appears on the printer display b Resend the print job Do the jobs print The problem is solved Go to step 3 Step 3 If an error message appears on the printer display then clear the message N...

Page 201: ...problem is solved Contact customer support Conﬁdential and other held documents do not print Action Yes No Step 1 a From the control panel check if the documents appear in the Held Jobs list Note If the documents are not listed then print the documents using the Print and Hold options b Print the documents Are the documents printed The problem is solved Go to step 2 Step 2 The print job may contai...

Page 202: ...oblem is solved Go to step 5 Step 5 a Add printer memory b Resend the print job Are the documents printed The problem is solved Contact customer support Print job takes longer than expected Action Yes No Step 1 Change the environmental settings of the printer a From the printer control panel navigate to Settings General Settings b Select Eco Mode or Quiet Mode and then select Off Note Disabling Ec...

Page 203: ...rted by the tray b Resend the print job Did the job print from the correct tray or on the correct paper The problem is solved Go to step 2 Step 2 a From the Paper menu on the printer control panel set the paper size and type to match the paper loaded in the tray b Resend the print job Did the job print from the correct tray or on the correct paper The problem is solved Go to step 3 Step 3 a Depend...

Page 204: ...inking does not work Note The trays and the multipurpose feeder do not automatically detect the paper size You must set the size from the Paper Size Type menu Action Yes No a From the printer control panel set the paper size and type in the Paper menu to match the paper loaded in the trays to be linked Note The paper size and type must match for trays to be linked b Resend the print job Do the tra...

Page 205: ...s in the job Did the job print and collate correctly The problem is solved Contact customer support Unexpected page breaks occur Action Yes No Step 1 Adjust the print timeout settings a From the printer control panel navigate to Settings General Settings Timeouts Print Timeout b Select a higher setting and then depending on your printer model select or Submit c Resend the print job Did the ﬁle pri...

Page 206: ...he printer Go to step 2 Select a font that is supported by the printer Step 2 Check if the fonts installed on the computer are supported by the printer Are the fonts installed on the computer supported by the printer The problem is solved Contact customer support Clipped pages or images Leading edge Trailing edge ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and length guides in the tray...

Page 207: ...tem specify the paper size from Printing Preferences or from the Print dialog b Resend the print job Is the page or image clipped Go to step 4 The problem is solved Step 4 a Reinstall the imaging unit 1 Remove the toner cartridge 2 Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print qual...

Page 208: ...ings Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do shadow images still appear on prints Go to step 4 The problem is solved Step 4 Replace the imaging unit and then resend the print job Do shadow images still appear on prints Contact customer support The problem is solved Gray background on ...

Page 209: ...ge d Resend the print job Did the gray background disappear from the prints The problem is solved Go to step 3 Step 3 Replace the imaging unit and then resend the print job Did the gray background disappear from the prints The problem is solved Contact customer support Incorrect margins on prints ABCD ABCD ABCD Action Yes No Step 1 a Move the width and length guides in the tray to the correct posi...

Page 210: ...h guides in the tray to the correct positions for the size of the paper loaded Are the width and length guides positioned correctly Go to step 2 Adjust the width and length guides Step 2 From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray Do the paper type and weight match the type and weight of the paper in the tray Go to step 3 Spe...

Page 211: ...ter control panel set the paper size and type in the Paper menu to match the paper loaded in the tray Do the printer settings match the type and weight of the paper loaded in the tray Go to step 3 Specify the paper size and type from the tray settings to match the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or fro...

Page 212: ...s appear on prints Action Yes No Step 1 Measure the distance between the defects Check for a distance between the defects that equals 97 mm 3 82 in 47 mm 1 85 in 38 mm 1 5 in Is the distance between defects equal to one of the listed measurements Go to step 2 1 Check if the distance between the defects equal to 80 mm 3 15 in 2 Take note of the distance and then contact customer support at http sup...

Page 213: ...g Specify the paper type texture and weight from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper type texture and weight speciﬁed in the tray settings Step 3 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too dar...

Page 214: ...se the toner darkness Note 8 is the factory default setting b Resend the print job Is the print still too light Go to step 2 The problem is solved Step 2 From the printer control panel set the paper type texture and weight in the Paper menu to match the paper loaded in the tray Is the tray set to the type texture and weight of the paper loaded Go to step 3 Change the paper type texture and weight ...

Page 215: ...o to step 6 The problem is solved Step 6 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Install the imaging unit and then the cartridge b Resend the print j...

Page 216: ...s Go to step 2 The problem is solved Step 2 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the pr...

Page 217: ...g solid black pages Action Yes No Step 1 a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 2 Install the imaging unit and then the cartridge b Resend the print job Is the printer printing solid black pages Go ...

Page 218: ...ng system specify the tray or feeder from Printing Preferences or the Print dialog b Resend the print job Do streaked horizontal lines appear on prints Go to step 2 The problem is solved Step 2 From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray Do the paper type and weight match the type and weight of the paper in the tray Go to ste...

Page 219: ...appear on prints Go to step 5 The problem is solved Step 5 Replace the imaging unit and then resend the print job Do streaked horizontal lines appear on prints Contact customer support The problem is solved Streaked vertical lines appear on prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Depending on your operating system specify the paper type texture and weight from Pr...

Page 220: ... its original wrapper until you use it b Resend the print job Do streaked vertical lines appear on prints Go to step 4 The problem is solved Step 4 a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 2 Install t...

Page 221: ...ed Step 3 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Do horizontal voids appear...

Page 222: ...ded type of paper a Load the indicated tray or feeder with a recommended type of paper b Resend the print job Do vertical voids appear on prints Go to step 4 The problem is solved Step 4 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more ...

Page 223: ... Yes No Step 1 Reinstall the imaging unit a Remove and then install the imaging unit b Resend the print job Does fog or shading appear on prints Go to step 2 The problem is solved Step 2 Replace the imaging unit and then resend the print job Does fog or shading appear on prints Contact customer support at http support lexm ark com or your service representative The problem is solved Toner rubs off...

Page 224: ... 2 Specify the paper type texture and weight from the tray settings to match the paper loaded in the tray Step 2 Resend the print job Does the toner still rub off Contact customer support The problem is solved Uneven print density Action Yes No Replace the imaging unit and then resend the print job Is the print density uneven Contact customer support The problem is solved Troubleshooting 224 ...

Page 225: ...ction Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 b Click Settings Apps Apps Management System tab Log c From the Filter menu select an application status d From the Application menu select an application and then click Submit Does an error message appear in the log Go to step 2 Contact customer support Step 2 Resolve the error Is the application...

Page 226: ...s is Connected Note If the status is Not Connected then the connection may be intermittent or the network cable may be defective Contact your system support person for a solution and then print another network setup page c Open a Web browser and then type the printer IP address d Press Enter Does the Embedded Web Server open The problem is solved Go to step 4 Step 4 Check if the cable connections ...

Page 227: ... type and serial number Go to http support lexmark com to receive e mail or chat support or browse through the library of manuals support documentation drivers and other downloads Technical support via telephone is also available In the U S or Canada call 1 800 539 6275 For other countries or regions go to http support lexmark com Troubleshooting 227 ...

Page 228: ...erence to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and veriﬁcation of operation in conjunction with other products programs or services except those expressly designated by t...

Page 229: ...commands used in various application programs and that the printer emulates the functions corresponding to the commands PostScript is a registered trademark of Adobe Systems Incorporated in the United States and or other countries The following terms are trademarks or registered trademarks of these companies Albertus The Monotype Corporation plc Antique Olive Monsieur Marcel OLIVE Apple Chancery A...

Page 230: ...rence to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is conne...

Page 231: ...tions visit the Lexmark Web site at www lexmark com for your local sales office phone number India E Waste notice This product complies with the India E Waste Management and Handling Rules 2011 which prohibit use of lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 by weight and 0 01 by weight for cadmium except for the exem...

Page 232: ...to the requirements of DHHS 21 CFR Chapter I Subchapter J for Class I 1 laser products and elsewhere is certiﬁed as a Class I laser product conforming to the requirements of IEC 60825 1 Class I laser products are not considered to be hazardous The printer contains internally a Class IIIb 3b laser that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655 675 nanomete...

Page 233: ... tas ut og sperren er satt ut av spill Unngå eksponering for laserstrålen NIEBEZPIECZEŃSTWO niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady Należy unikać naświetlenia promieniem lasera ОПАСНО Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки Избегайте воздействия лазерных лучей Pozor Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kaz...

Page 234: ...edule Power modes Using the Sleep Hibernate button Factory default Hibernate Timeout for this product in all countries or regions 3 days The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modiﬁed between one hour and one month Off mode If this product has an off mode which still consumes a small amount of power then to completely stop product power c...

Page 235: ... country speciﬁc warranty information that came with your product This limited warranty applies to this product only if it was originally purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product Is manufactured from new parts or new and serviceable used parts which perform like new...

Page 236: ...irected otherwise by Lexmark For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limi...

Page 237: ...gal rights You may also have other rights that vary from state to state Patent acknowledgment The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Elliptic Curve Cryptography ECC Cipher Suites for Transport Layer Security TLS implemented in the product or service The use of this ...

Page 238: ...e IETF for Suite B Cryptographic Suites for IPSec implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Algorithms for Internet Key Exchange version 1 IKEv1 implemented in the product or service Notices 238 ...

Page 239: ...t 93 checking an unresponsive printer 192 checking status of parts and supplies 58 96 checking the status of parts and supplies 58 96 checking the virtual display using the Embedded Web Server 55 93 cleaning exterior of the printer 162 interior of the printer 162 cleaning the printer 162 Close front door 180 Complex page some data may not have printed 39 181 conﬁdential data information on securin...

Page 240: ...ng multipurpose feeder 43 81 tips on using 105 environmental settings display brightness adjusting 99 Eco Mode 58 97 Hibernate mode 60 98 Hibernate Timeout 60 98 printer display brightness adjusting 61 Quiet Mode 97 Quiet mode 59 Schedule Power Modes 61 99 Sleep Mode 98 Sleep mode 59 Erase Temporary Data Files menu 136 erasing hard disk memory 103 erasing non volatile memory 63 102 erasing volatil...

Page 241: ...jams clearing multipurpose feeder 177 standard bin 175 trays 177 Job Accounting menu 151 L labels paper tips on using 106 letterhead loading multipurpose feeder 43 81 tips on using 106 Lexmark Print using 50 89 light indicator 34 linking trays 47 85 86 list of menus 113 Load paper source with custom string paper orientation 183 Load paper source with custom type name paper orientation 183 Load pap...

Page 242: ...ad 108 loading multipurpose feeder 43 81 preprinted forms 108 recycled 108 selecting 108 setting size 38 setting type 38 storing 110 unacceptable 108 Universal size setting 38 76 using recycled 160 paper feed troubleshooting message remains after jam is cleared 198 paper jam in front door 172 paper jam in the duplex unit 176 paper jam in the multipurpose feeder 177 paper jam in the rear door 174 p...

Page 243: ... printer control panel virtual display using the Embedded Web Server 55 93 Printer had to restart Last job may be incomplete 187 printer hard disk disposing of 101 encrypting 103 installing 23 removing 25 wiping 103 printer hard disk encryption 103 printer hard disk memory erasing 103 printer information where to ﬁnd 8 printer IP address ﬁnding 72 printer is printing blank pages 215 printer menus ...

Page 244: ...ng internal option is not detected 194 Internal Solutions Port 196 tray problems 195 USB parallel interface card 197 printer problems solving basic 192 printer security information on 63 104 printer setup verifying 32 printer software installing 28 printing canceling from the printer control panel 92 directory list 54 92 font sample list 54 92 forms 87 from a computer 49 87 from a mobile device 50...

Page 245: ...cking using the Embedded Web Server 58 96 conserving 160 storing 164 using genuine Lexmark 162 using recycled paper 160 supplies ordering imaging unit 163 maintenance kit 163 toner cartridge 163 supply notiﬁcations conﬁguring 55 94 supported ﬂash drives 52 90 supported paper sizes 110 supported paper types and weights 111 T TCP IP menu 126 tips card stock 105 letterhead 106 on using envelopes 105 ...

Page 246: ... screen 66 understanding the home screen buttons and icons 65 uneven print density 224 Unformatted ﬂash detected 53 191 Universal paper size settings conﬁguring 38 76 Universal Setup menu 122 unlinking trays 47 85 86 Unsupported option in slot x 55 191 Unsupported USB hub please remove 181 USB port 35 68 USB parallel interface card troubleshooting 197 User s Guide using 8 using Forms and Favorites...

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Summary of Contents for M1100 Series

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Lexmark M1100 Series, User Manual, Page: 227 / 246

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Summary of Contents for M1100 Series

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