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C
HECK
PAPER
LOADING
•
Load a smaller amount of paper into the printer.
•
Load paper with the print side faceup. (If you are not sure which side is the printable side, see the instructions
that came with the paper.)
•
Check the loading instructions for your paper or specialty media.
R
EMOVE
EACH
PAGE
AS
IT
IS
PRINTED
A
DJUST
THE
PAPER
GUIDES
TO
FIT
THE
LOADED
PAPER
Print troubleshooting
•
“Poor quality at the edges of the page” on page 141
•
“Streaks or lines on printed image” on page 142
•
“Print speed is slow” on page 142
•
“Computer slows down when printing” on page 143
Poor quality at the edges of the page
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
HECK
MINIMUM
SETTINGS
Unless you are using the borderless feature, use these minimum print margin settings:
•
Left and right margins:
–
6.35 mm (0.25 in.) for letter
‑
size paper
–
3.37 mm (0.133 in.) for all paper sizes except letter
•
Top margin: 1.7 mm (0.067 in.)
•
Bottom margin: 12.7 mm (0.5 in.)
S
ELECT
THE
B
ORDERLESS
FEATURE
For Windows users
1
With a photo open, click
File
>
.
2
Click
Properties
,
Preferences
,
Options
, or
Setup
.
3
Navigate to:
Paper/Finishing
tab > select a borderless setting >
OK
4
Click
.
For Macintosh users
1
With a photo open, choose
File
>
Page Setup
.
2
From the “Format for” pop
‑
up menu, choose your printer.
Troubleshooting
141