Action
Yes
No
Step 6
a
From the Quality menu on the control panel, set the Print
Resolution to 4800CQ.
b
Print the document.
Is the printer printing slow?
Go to step 7.
The problem is
solved.
Step 7
a
Make sure that the printer is not overheating.
Notes:
•
Allow the printer to cool down after a long print job.
•
Observe the recommended ambient temperature for the
printer. For more information, see
.
b
Print the document.
Is the printer printing slow?
Go to step 8.
The problem is
solved.
Step 8
a
Add more printer memory.
b
Print the document.
Is the printer printing slow?
Contact
The problem is
solved.
Print jobs do not print
Action
Yes
No
Step 1
a
From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b
Resend the print job.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
a
Check if the printer is on.
b
Resolve any error messages that appear on the display.
c
Resend the print job.
Is the document printed?
The problem is
solved.
Go to step 3.
Troubleshooting
93
Summary of Contents for CS820 Series
Page 1: ...CS820 CS827 User s Guide October 2017 www lexmark com Machine type s 5063 Model s 530 571...
Page 74: ...2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 74...
Page 80: ...4 Close the staple guard 5 Insert the staple cartridge holder 6 Close door G Clearing jams 80...