Action
Yes
No
Step 2
a
Using the
Maintenance Defect Ruler
, measure the distance
between the repeating defects on the affected color page.
b
Replace the supply item that matches the measurement on the
affected color page.
Photoconductor unit
•
125.70 mm (4.95 in.)
•
35.40 mm (1.39 in.)
Developer unit
42 mm (1.65 in.)
c
Print the quality sample pages.
Do the defects still appear?
Take note of the
distance, and then
contact
or your
service
representative.
The problem is
solved.
Step 3
a
Using the
Maintenance Defect Ruler
, measure the distance
between the repeating defects on the affected color page.
b
Replace the supply item that matches the measurement on the
affected color page.
Transfer roller
78.50 mm (3.09 in.)
Transfer module
•
47.10 mm (1.86 in.)
•
90 mm (3.54 in.)
Fuser
•
96.60 mm (3.80 in.)
•
127.60 mm (5.02 in.)
c
Print the quality sample pages.
Do the defects still appear?
Take note of the
distance, and then
contact
or your
service
representative.
The problem is
solved.
Solid color or black images
Troubleshooting
106
Summary of Contents for CS820 Series
Page 1: ...CS820 CS827 User s Guide October 2017 www lexmark com Machine type s 5063 Model s 530 571...
Page 74: ...2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 74...
Page 80: ...4 Close the staple guard 5 Insert the staple cartridge holder 6 Close door G Clearing jams 80...