Action
Yes
No
Step 3
a
Remove held jobs stored in the printer memory.
b
Resend the print job.
Did the job print?
The problem is
solved.
Go to step 4.
Step 4
a
Disable the Page Protect feature.
From the printer control panel, navigate to:
Settings
>
General Settings
>
Print Recovery
>
Page Protect
>
Off
b
Resend the print job.
Did the job print?
The problem is
solved.
Go to step 5.
Step 5
Install additional printer memory, and then resend the print job.
Did the job print?
The problem is
solved.
Contact
Tray linking does not work
Notes:
•
The trays can detect paper length.
•
The multipurpose feeder does not automatically detect the paper size. You must set the size from the
Paper Size/Type menu.
Action
Yes
No
Step 1
a
Open the trays, and then check if they contain paper of the
same size and type.
•
Check if the paper guides are in the correct positions for
the size of the paper loaded in each tray.
•
Check if the paper size indicators on the paper guides are
aligned with the paper size indicators on the tray.
b
Resend the print job.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Troubleshooting
147
Summary of Contents for CS310 Series
Page 102: ...2 Open the top door 2 1 3 Remove the toner cartridges 1 2 Maintaining the printer 102...
Page 107: ...16 Insert the waste toner bottle 17 Insert the right side cover Maintaining the printer 107...
Page 111: ...2 Open the top door 2 1 3 Remove the toner cartridges 1 2 Maintaining the printer 111...
Page 124: ...Below the fuser In the fuser access door 3 Close the front door Clearing jams 124...
