Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-
party supplies or parts may affect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or associated components.
Warning—Potential Damage:
Use of third-party supplies or parts can affect warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, touch and hold the error message on the display using two fingers for 15 seconds. When a
confirmation dialog box appears, touch
Continue
.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part. For more information, see
“Using genuine Lexmark parts and
If the printer does not print after clearing the error message, then reset the supply usage counter.
1
From the home screen, touch
Settings
>
Device
>
Maintenance
>
Configuration Menu
>
Supply Usage
And Counters
.
2
Select the part or supply that you want to reset, and then touch
Start
.
3
Read the warning message, and then touch
Continue
.
4
Using two fingers, touch the display for 15 seconds to clear the message.
Note:
If you are unable to reset the supply usage counters, then return the supply item to the place of
purchase.
Paper feed problems
Envelope seals when printing
Action
Yes
No
Step 1
a
Use an envelope that has been stored in a dry environment.
Note:
Printing on envelopes with high moisture content can
seal the flaps.
b
Send the print job.
Does the envelope seal when printing?
Go to step 2.
The problem is
solved.
Step 2
a
Make sure that paper type is set to Envelope.
From the home screen, touch
Settings
>
Paper
>
Tray
Configuration
>
Paper Size/Type
.
b
Send the print job.
Does the envelope seal when printing?
Contact
The problem is
solved.
Troubleshoot a problem
213
Summary of Contents for C4342
Page 46: ...4 Install the ISP into its housing Set up install and configure 46 ...
Page 47: ...5 Attach the housing to the controller board shield Set up install and configure 47 ...
Page 52: ...Set up install and configure 52 ...
Page 55: ...Set up install and configure 55 ...
Page 56: ...3 Install the wireless module into its housing Set up install and configure 56 ...
Page 57: ...4 Attach the wireless module to the controller board shield Set up install and configure 57 ...
Page 123: ...2 Remove the used toner cartridge 3 Unpack the new toner cartridge Maintain the printer 123 ...
Page 124: ...4 Insert the new toner cartridge 5 Close door B Maintain the printer 124 ...
Page 125: ...Replacing the black imaging unit 1 Open door B Maintain the printer 125 ...
Page 127: ...3 Remove the toner cartridges Maintain the printer 127 ...
Page 128: ...4 Disconnect the imaging kit cable Maintain the printer 128 ...
Page 132: ...9 Insert the imaging kit Maintain the printer 132 ...
Page 134: ...Replacing the color imaging kit 1 Open door B Maintain the printer 134 ...
Page 136: ...3 Remove the toner cartridges Maintain the printer 136 ...
Page 137: ...4 Disconnect the imaging kit cable Maintain the printer 137 ...
Page 138: ...5 Remove the used imaging kit Maintain the printer 138 ...
Page 141: ...8 Insert the black imaging unit into the new imaging kit Maintain the printer 141 ...
Page 142: ...9 Insert the new imaging kit Maintain the printer 142 ...
Page 144: ...Replacing the waste toner bottle 1 Open door B Maintain the printer 144 ...