Action
Yes
No
Step 3
a
Open the front door, and then firmly push it down.
b
Pull out the print cartridge tray.
c
Remove, and then insert the print cartridges.
d
Insert the print cartridge tray, and then close the door.
e
Print the document.
Do vertical white lines appear on prints?
Contact
The problem is
solved.
Repeating defects
Note:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings
>
Troubleshooting
>
Print Quality Test Pages
. For non-touch-screen printer models, press
to
navigate through the settings.
Troubleshoot a problem
120
