Action
Yes
No
Step 1
Reduce the toner darkness.
a
From the Quality menu on the printer control panel, reduce the
toner density.
Note:
4 is the factory default setting.
b
Resend the print job.
Did the gray background disappear?
The problem is
solved.
Go to step 2.
Step 2
a
Remove, and then reinstall the imaging kit.
Warning—Potential Damage:
Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage:
Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b
Resend the print job.
Did the gray background disappear?
The problem is
solved.
Contact
Horizontal voids appear on prints
L
eading
edge
Trai
l
ing
edge
Action
Yes
No
Step 1
a
Make sure your software program is using a correct fill pattern.
b
Resend the print job.
Do horizontal voids appear on prints?
Go to step 2.
The problem is
solved.
Step 2
a
Load the specified tray or feeder with a recommended type of
paper.
b
Resend the print job.
Do horizontal voids appear on prints?
Go to step 3.
The problem is
solved.
Troubleshooting
187
Summary of Contents for C2132
Page 1: ...C2132 User s Guide June 2017 www lexmark com Machine type s 5027 Model s 639...
Page 133: ...2 Open the top door 1 2 3 Remove the toner cartridges 1 2 Maintaining the printer 133...
Page 138: ...16 Insert the waste toner bottle 17 Insert the right side cover Maintaining the printer 138...
Page 142: ...2 Open the top door 1 2 3 Remove the toner cartridges 1 2 Maintaining the printer 142...
Page 152: ...Settings General Settings Factory Defaults Restore Now Managing the printer 152...
Page 156: ...Below the fuser In the fuser access door 3 Close the front door Clearing jams 156...
