Action
Yes
No
Step 11
Check the installed printer driver.
Is the correct printer driver installed?
Go to step 12.
Install the correct
printer driver.
Step 12
Turn off the printer, then wait for about 10 seconds, and then turn
the printer back on.
Is the printer working?
The problem is
solved.
Contact
Printer display is blank
Action
Yes
No
Step 1
Press the Sleep button on the printer control panel.
Does
Ready
appear on the printer display?
The problem is
solved.
Go to step 2.
Step 2
Turn off the printer, then wait for about 10 seconds, and then turn
the printer back on.
Do
Please wait
and
Ready
appear on the printer display?
The problem is
solved.
Turn off the printer,
and then contact
.
Hardware and internal option problems
Cannot detect memory card
Action
Yes
No
Make sure the memory card is installed.
a
Install the memory card. For more information, see
Note:
Check if the memory card is securely connected to the
printer controller board.
b
Print a menu settings page, and then check if the card is listed
in the Installed Options list.
Is the card listed in the Installed Options list?
The problem is
solved.
Contact
Troubleshooting
173
Summary of Contents for C2132
Page 1: ...C2132 User s Guide June 2017 www lexmark com Machine type s 5027 Model s 639...
Page 133: ...2 Open the top door 1 2 3 Remove the toner cartridges 1 2 Maintaining the printer 133...
Page 138: ...16 Insert the waste toner bottle 17 Insert the right side cover Maintaining the printer 138...
Page 142: ...2 Open the top door 1 2 3 Remove the toner cartridges 1 2 Maintaining the printer 142...
Page 152: ...Settings General Settings Factory Defaults Restore Now Managing the printer 152...
Page 156: ...Below the fuser In the fuser access door 3 Close the front door Clearing jams 156...