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Lexmark 7463-032, Service Manual

The Lexmark 7463-032 Service Manual is a comprehensive guide to help users troubleshoot and maintain their printer. This manual covers all aspects of the device's functions and features, ensuring optimal performance. Download this essential manual for free from manualshive.com and keep your Lexmark printer running smoothly.

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4xx error messages (400

‑

499.99)

Error code

Description

Action

400.XX 

Invalid parameters during output option paper jam 

431.01

Media remains detected by the output option
1/mailbox sensor (pass through) after power on.

1

POR the printer.

2

Reseat all the installed output options on the
printer.

3

Clear obstructions along the paper path.

4

Close the rear door properly.

If the problem remains, then go to 

“Sensor (mailbox

pass through) jam service check” on page 188

.

431.03

The media fed did not reach the output option
1/mailbox sensor (pass through).

431.05

The media while feeding remains detected by the
output option 1/mailbox sensor (pass through).

431.09

Never received Page In Output from output option
1/mailbox

431.10

Invalid Page ID returned by output option 1/mailbox

431.41

Output option 1/mailbox main/interface motor
stalled

1

POR the machine.

2

Reseat the output option on the printer.

3

Open the rear door and clear obstructions along
the paper path.

If the problem remains, then go to 

“Mailbox failure

service check” on page 163

.

431.42

Output option 1/mailbox main/interface motor did
not reach the required speed.

431.43

Took too long to ramp up main/interface motor in
output option 1/mailbox

431.53

Output option 1/mailbox main/interface motor did
not reach the required speed.

431.71

Diverter failed to leave its home position on the
output option 1/mailbox

1

POR the printer.

2

Reseat all the installed output options on the
printer.

3

Clear obstructions along the paper path.

4

Make sure that the sensors (pass through) are
free from obstructions.

5

Close the rear door properly.

If the problem remains, then go to 

“Mailbox diverter

jam service check” on page 190

.

431.72

Diverter failed to reach its home position on the
output option 1/mailbox

436.01

Media remains detected by the output option
2/mailbox sensor (pass through) after power on.

1

POR the printer.

2

Reseat all the installed output options on the
printer.

3

Clear obstructions along the paper path.

4

Close the rear door properly.

If the problem remains, then go to 

“Sensor (mailbox

pass through) jam service check” on page 188

.

436.03

The media fed did not reach the output option
2/mailbox sensor (pass through).

436.05

The media while feeding remains detected by the
output option 2/mailbox sensor (pass through).

436.09

Never received Page In Output from output option
2/mailbox

436.10

Invalid Page ID returned by output option 2/mailbox

7463

Diagnostic information

183

Summary of Contents for 7463-032

Page 1: ...Lexmark MX81x MX71x MFP Machine Type 7463 03x 23x 43x 63x 83x x96 Service Manual Start diagnostics Maintenance Safety and notices Trademarks Index December 18 2012 www lexmark com P N 12G3100...

Page 2: ...a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any...

Page 3: ...ta security notice 33 Tools required for service 33 Diagnostic information 35 Troubleshooting overview 35 Performing the initial troubleshooting check 35 Error code number key 36 Power on Reset POR se...

Page 4: ...it late leaving jam service check 68 Sensor fuser exit late arriving jam service check 69 Sensor narrow media late arriving jam service check 70 Sensor narrow media static jam service check 71 Sensor...

Page 5: ...LVPS cooling fan service check 116 HVPS cooling fan service check 117 Miscellaneous cooling fan service check 117 ADF and scanner errors 118 ADF and scanner error messages 280 295 20 118 ADF cover op...

Page 6: ...ler board failure service check 156 HCIT lift drive motor failure service check 157 HCIT lift plate failure service check 159 HCIT transport motor failure service check 161 Mailbox failure service che...

Page 7: ...nisher bin error service check 223 Finisher door undetected service check 224 Stapler carriage failure service check 225 Finisher bin media present error service check 226 Service menus 229 Using the...

Page 8: ...e Count Perm page count 246 Processor ID 246 Engine Setting x 246 Edge to Edge 246 Parallel Strobe Adjustment Par 1 Strobe Adj 246 EP SETUP 247 EP Defaults 247 Fuser Temperature Fuser Temp 247 Fuser P...

Page 9: ...fax storage 256 ADF edge erase 257 Scanner manual registration 257 Disable scanner 258 Paper Prompts 258 Envelope Prompts 259 Action for Prompts 259 Jobs on Disk 260 Disk Encryption 260 Erase All Inf...

Page 10: ...Polygon printhead mechanical registration adjustment 284 ADF skew adjustments 287 ADF skew adjustment front side 287 ADF skew adjustment back side 288 ADF skew adjustment deskew roller 289 Media squa...

Page 11: ...49 Left frame pivot removal 350 Right frame pivot removal 351 Sensor rear door interlock removal 352 Base printer top removals 352 Cartridge door removal 353 Output bin sensor cover removal 356 Sensor...

Page 12: ...Control panel removals 408 10 inch display removal 409 10 inch display MX81x removal 413 Control panel removal MX71x 414 Control panel removal MX81x 417 Control panel board removal MX71x 421 Control p...

Page 13: ...oor interlock removal 478 Sensor ADF top door interlock removal 479 ADF tray lift drive removal 480 Bin extension removal 484 Deskew idler shaft removal 484 First scan roll drive gear 40t removal 485...

Page 14: ...ovals MX710 and MX711 536 HCIT and drawer assembly removal 537 HCIT removal 537 HCIT drawer assembly removal 537 HCIT separator roll assembly removal 538 HCIT media guide removal 538 HCIT front cover...

Page 15: ...t cover removal 581 HCIT controller PCBA removal 582 HCIT top cover assembly removal 583 HCIT lift drive motor removal 585 HCIT drawer assembly interface cable removal 587 Sensor HCIT closed with flag...

Page 16: ...removal 630 Mailbox controller PCBA removal 631 Sensor mailbox divert motor removal 633 Mailbox lower interface cable removal 634 Mailbox upper interface cable removal 636 Mailbox divert motor remova...

Page 17: ...electronics 711 Assembly 16 Flatbed scanner MX710 and MX711 715 Assembly 17 Flatbed scanner MX810 MX811 and MX812 719 Assembly 18 Input options MX710 and MX711 723 Assembly 19 Input options MX810 MX81...

Page 18: ...Options and features 765 Available internal options 765 Input options supported 765 Output options supported 765 Physical specifications options 766 Appendix C Theory of operation 767 Models MX81x an...

Page 19: ...interlock 780 Main cooling fan 780 Cartridge cooling fan 780 Duplex cooling fan 780 LVPS board assembly 781 HVPS board assembly 781 Controller board 781 Xerographic and print cartridge components 781...

Page 20: ...Appendix D Acronyms 797 Acronyms 797 Index 799 Part number index 807 Part name index 821 7463 Table of contents 20...

Page 21: ...ng ausgesetzt sind die die Werte f r Klasse I berschreitet Avis relatif l utilisation du laser L imprimanteestcertifi econformeauxexigencesdelar glementationdesEtats Unis relativeauxproduits laser DHH...

Page 22: ...serinformatie Deze printer is in de Verenigde Staten gecertificeerd als een product dat voldoet aan de vereisten van DHHS 21 CFR hoofdstuk 1 paragraaf J voor laserproducten van klasse I 1 Elders is de...

Page 23: ...ed kravene i IEC 60825 1 Laserprodukter av klasse I anses ikke som helseskadelige Skriveren inneholder en intern laser av klasse IIIb 3b som nominelt eren 10milliwattgalliumarsenid laser og somoperere...

Page 24: ...nce information for this product has been prepared for use by a professional service person and is not intended to be used by others There maybean increased riskofelectricshockand personal injurydurin...

Page 25: ...t ein zus tzliches Risiko eines elektrischen Schlags und k rperlicher Verletzung Das zust ndige Fachpersonal sollte entsprechende Vorsichtsma nahmen treffen ACHTUNG Dieses Symbol weist auf eine gef hr...

Page 26: ...i els components espec fics El fabricant no es fa responsable de les q estions de seguretat si s utilitzen peces de recanvi no autoritzades La informaci pel manteniment d aquest producte est orientad...

Page 27: ...and part numbers for individual FRUs Appendix A Contains service tips and detailed information about the product including the basic theory of printer operation Appendix B Contains representative pri...

Page 28: ...y MX81x Assembly 11 Paper tray Assembly 15 ADF electronics Assembly 16 Flatbed scanner MX710 and MX711 Assembly 17 Flatbed scanner MX810 MX811 and MX812 Assembly 20 250 sheet tray option MX710 and MX7...

Page 29: ...Modem Touch panel 7463 236 MX711dhe 4 Laser Mono MFP Duplex Network Modem Touch panel HD 7463 237 MX810de Laser Mono MFP Duplex Network Modem Touch panel HD 7463 436 MX811de Laser Mono MFP Duplex Netw...

Page 30: ...the paper correctly Leave paper in its original wrapper until it is time to use it This limits the exposure of paper to moisture changes that can degrade its performance Store paper in its original wr...

Page 31: ...e content Business papers should have low moisture 4 5 Bending resistance and proper stiffness means optimum feeding through the printer Thickness impacts how much can be loaded into a tray Surface ro...

Page 32: ...er Preprinted papers that can be affected by the temperature in the printer fuser Preprinted papers that require a registration the precise location on the page greater than 2 3 mm 0 9 in such as opti...

Page 33: ...ormation create folders create disk or network file shares or FTP information directly from a client device The hard disk can retain buffered user data from complex scan print copy and fax jobs as wel...

Page 34: ...7463 34...

Page 35: ...RFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching Troubleshooting overview Performing the initial troubleshooting...

Page 36: ...output option paper jam errors on page 164 900 999 Firmware and or system electronics errors See Firmware and or system electronics errors 900 999 99 on page 139 Power on Reset POR sequence When you t...

Page 37: ...lowing table outlines the behavior for this printer model while in Safe Mode Safe Mode engine features Engine behavior Control panel behavior Simplex printing only Reports that duplex printing is disa...

Page 38: ...ould be checked at different resolution settings Toner Darkness Set to 8 default Check the paper type texture and weight settings against the paper that is loaded in the printer 3 Inspect the transfer...

Page 39: ...is solved Step 3 Check the CTLS located on the toner level imaging unit high voltage contact for damage Is it free of damage Go to step 4 Replace the toner level imaging unit high voltage contact Step...

Page 40: ...ck the toner level Is the toner level normal Go to step 4 Replace the print cartridge Step 4 Check the transfer roller for contamination and wear Is the above component free of excess wear and contami...

Page 41: ...ser beam route Check for debris between the printhead assembly and the PC drum Is the laser beam route free of debris and the glass window in the printhead assembly free of contamination Go to step 5...

Page 42: ...r roller Step 4 Check the transfer roller left contact spring located on the transfer roller left arm for damage Is it free of damage Go to step 5 Replace the transfer roller left arm with cable See T...

Page 43: ...page 402 Reconnect the cables Shadow images appear on prints ABCD ABCD ABCD ABCD Leading edge Trailing edge Actions Yes No Step 1 Does the shadow image appear every two pages Go to step 2 Go to step...

Page 44: ...DE ABCDE Actions Yes No Step 1 a Perform a print test Diagnostics menu PRINT TESTS Tray 1 b Adjust the margins if necessary Diagnostics menu REGISTRATION Does the error remain Go to step 2 The problem...

Page 45: ...e problem remain Contact the next level of support Problem solved Step 7 Make sure the input roller deskew assembly is free of debris Check for wear or damage Are they free of wear or damage Problem s...

Page 46: ...o may affect the print quality of future print jobs b Reinstall the print or toner cartridge Note For some printer models you may need to check all printer or toner cartridges Does the problem remain...

Page 47: ...ore touching Is there contamination or cracks on the heat roll and or pressure roll Replace the fuser See Fuser removal on page 347 Go to step 11 Step 11 Perform a print test Does the problem remain C...

Page 48: ...3 The problem is solved Step 3 Check the transfer roll for contamination or excessive wear Is it free of contamination or wear Go to step 4 Replace the transfer roll Step 4 Remove the fuser and check...

Page 49: ...assembly free of contamination Go to step 4 Remove debris or clean the printhead assembly window Step 4 Check the print cartridge for proper installation Is the above component properly installed Go...

Page 50: ...s solve the problem The problem is solved Go to step 2 Step 2 Resend the print job Before sending the job to print check to make sure that an off white background is not selected For Windows users che...

Page 51: ...Fuser removal on page 347 Step 3 Check the cables on the LVPS Are the connections on the above component properly connected Contact the next level of support Replace the LVPS See LVPS removal on page...

Page 52: ...rriving jam service check on page 78 Sensor duplex path late leaving jam service check on page 79 Duplex control jam service check on page 80 Sensor duplex path miscellaneous jam service check on page...

Page 53: ...e 250 paper jams on page 88 5 Duplex area 235 239 See 235 239 paper jams on page 82 6 Trays 24x See 24x paper jams on page 83 7 Output expander 43y xx See 43y xx paper jams on page 93 8 Upper rear doo...

Page 54: ...nt allow the surface to cool before touching 1 Lift the front cover and then pull down the multipurpose feeder door 2 Lift the green handle and then pull the toner cartridge out of the printer 3 Place...

Page 55: ...o not touch the photoconductor drum Doing so may affect the print quality of future print jobs 6 Pull the jammed paper gently to the right and then remove it from the printer Note Make sure all paper...

Page 56: ...lear the message and continue printing select Next Clear the jam press OK 200 201 paper jams Error code Description Action 200 01 Media remains on the sensor input during the warm up sequence See Sens...

Page 57: ...page to be imaged See Sensor input miscellaneous jam 1 service check on page 64 200 14 Proper main motor feedback to start laser servo was not received See Main drive motor control jam service check o...

Page 58: ...anel change every time the sensing area of the above sensor is interrupted or blocked Go to step 4 Go to step 3 Step 3 Check the above sensor for proper connection Is the above sensor connected proper...

Page 59: ...path for partially fed media Are the media trays and the media path free from any partially fed pieces of media Go to step 7 Remove any pre staged or jammed media Step 7 Check the sensor input for pr...

Page 60: ...ontamination Go to step 6 Clean or replace the MPF pick roller See MPF pick roller removal on page 331 Step 6 Perform a MPF print test and check the MPF pick solenoid for proper operation Does the abo...

Page 61: ...3 Perform a print test and check the main motor assembly Is the media properly transported and able to reach the sensor input Go to step 14 Replace the main drive motor See Maindrive motor removal on...

Page 62: ...ions Go to step 9 Remove obstructions Step 9 Check the sensor input for proper operation a Enter the diagnostic mode b Select Base sensor test c Observe the line item input Does the display on the con...

Page 63: ...e Does the error continue Replace the controller board See Controller board removal on page 386 Problem solved Printhead motor control jam service check Action Yes No Step 1 Ensure the cables for sock...

Page 64: ...sor passthrough intheappropriate input option for proper operation a Enter the diagnostic mode b Select Input tray tests c Select Sensor test d Select the appropriate input tray Observe the line item...

Page 65: ...place the controller board See Controller board removal on page 386 Problem solved Sensor input miscellaneous jam 3 service check Action Yes No Step 1 Check the media size setup and tray guides for al...

Page 66: ...nue printing select Next Clear the jam press OK 200 xx paper jams Error code Description Action 202 01 Media remains on the sensor narrow media during the warm up sequence MS71x See Sensor narrow medi...

Page 67: ...Page arrived at fuser earlier than expected so it was probably staged See Fuser drive motor control jam service check on page 64 202 22 Cartridge Motor Motor under speed error Motor made it to closed...

Page 68: ...2 Close or replace the rear door See Rear door removal on page 307 Step 2 Check the fuser unit assembly for damage and life expiration Is the above component damaged or has it exceeded life Replace t...

Page 69: ...ree from obstructions Go to step 3 Go to step 3 Step 3 Check the sensor fuser output for proper operation a Enter the diagnostic mode b Select Base sensor tests c Observe the line item output Does the...

Page 70: ...ia properly installed in all the media trays Go to step 3 Remove and properly reinstall the media Step 3 Check the rear door Is the rear door free of damage and properly closed Go to step 4 Close or r...

Page 71: ...No Step 1 Check the fuser for jammed media Is the fuser path free from jammed media Go to step 2 Remove any jammed media Step 2 Check the sensor fuser exit for proper operation a Enter the diagnostic...

Page 72: ...support Problem solved Fuser ID chip control jam service check Action Yes No Step 1 Ensure the fuser is properly installed Is the fuser properly installed Go to step 2 Reinstall the fuser Step 2 Remov...

Page 73: ...tersuccessful start up See Upper redrive motor control jam service check on page 73 203 22 Upper redrive motor under speed error See Upper redrive motor control jam service check on page 73 203 30 Upp...

Page 74: ...n page 361 Go to step 5 Problem solved Step 5 Reset the machine Does the error continue Replace the controller card See Controller board removal on page 386 Problem solved 230 paper jams CAUTION HOT S...

Page 75: ...r 4 Push the back of the standard tray 5 Press down the rear duplex flap then firmly grasp the jammed paper and then gently pull the paper out Note Make sure all paper fragments are removed 7463 Diagn...

Page 76: ...e media is late reaching the sensor input within the specified time when exiting the duplex See Sensor input never arriving jam exiting duplex service check on page 82 230 05 The media reached the sen...

Page 77: ...per operation a Enter the diagnostic mode b Select duplex tests c Select sensor test d Observe the line item sensor Does the display on the control panel change every time the sensing area of the abov...

Page 78: ...Sensor duplex path removal on page 378 Reseat the connection Step 4 Perform a print test Does the problem remain Contact the next highest level of technical support Problem solved Sensor duplex path n...

Page 79: ...he above cable properly connected Go to step 7 Reseat the connection Step 7 Perform a print test Does the error continue Replace the duplex motor See Duplex motor removal on page 345 Problem solved St...

Page 80: ...upper redrive See Upper redrive removal on page 363 Step 6 Perform a print test and check the upper redrive motor for proper operation Does the above component operate properly Go to step 7 Replace t...

Page 81: ...proper operation a Enter the diagnostic mode b Select duplex tests c Select sensor test d Observe the line item sensor Does the display on the control panel change every time the sensing area of the a...

Page 82: ...ep 3 Step 3 Check the above sensor for proper connection Is the above sensor connected properly Replace the sensor input See Sensor input removal on page 335 Replace the connection Step 4 Ensure the d...

Page 83: ...t of the printer Note Make sure all paper fragments are removed 3 Insert the tray 4 To clear the message and continue printing select Next Clear the jam press OK 24x paper jams 1 Check which tray is i...

Page 84: ...Sensor input never or late arriving jam service check on page 60 241 13 The media is late reaching the sensor input within the specified time from tray 1 See Sensor input never or late arriving jam se...

Page 85: ...3 29 Media feeder motor did not turn off when lifting the tray See Media feeder motor tray lift error service check on page 87 244 29 Media feeder motor did not turn off when lifting the tray See Medi...

Page 86: ...the error continue Replace the controller board See Controller board removal on page 386 Problem solved Media tray 1 tray pulled jam Action Yes No Step 1 Remove all media jams from the media tray and...

Page 87: ...Controller board removal on page 386 Problem solved Sensor input never arriving jam from tray 1 service check Action Yes No Step 1 Check the media size setup and tray guides for media tray 1 Does the...

Page 88: ...on page 335 Replace the connection Step 8 Perform a print test and check the tray 1 media feeder Is the media properly picked and advanced out of the media tray Go to step 9 Replace the media feeder...

Page 89: ...the message and continue printing select Next Clear the jam press OK 250 paper jams Error code Description Action 250 02 The input sensor detected a late feed during a pick retry from the MPF media tr...

Page 90: ...y See Sensor input never arriving jam from MPF media tray service check on page 90 Sensor input never arriving jam from MPF media tray service check Action Yes No Step 1 Check the media size setup and...

Page 91: ...nected properly Replace the Sensor input See Sensor input removal on page 335 Replace the connection Step 9 Perform a print test and check the MPF feeder lift plate Is the media properly picked and ad...

Page 92: ...y grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 3 Close the rear output expander door 4 To clear the message and continue printing sele...

Page 93: ...ams 1 Open the rear mailbox door 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 3 Close the rear mailbox door 7463 Diagnostic i...

Page 94: ...ll paper fragments are removed 5 To clear the message and continue printing select Next Clear the jam press OK 451 paper jams 1 Open the rear staple finisher door 2 Firmly grasp the jammed paper on ea...

Page 95: ...age and continue printing select Next Clear the jam press OK 455 457 paper jams 1 From the stapler bin firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper f...

Page 96: ...r door 1 2 3 Pull down the latch of the staple cartridge holder and then pull the holder out of the printer 4 Use the metal tab to lift the staple guard and then remove any loose staples 7463 Diagnost...

Page 97: ...til it clicks into place 6 Slide the staples toward the metal bracket Note If the staples are at the rear of the cartridge then shake the cartridge downward to bring the staples near the metal bracket...

Page 98: ...er attendance messages 0 99 99 User attendance messages 0 99 99 User attendance messages Error code Description Action 30 xx Toner cartridge missing Make sure all cartridges are installed properly 31...

Page 99: ...it I2C packet has been sent but code timed out on receiving the data callback See Imagingunitsmartchipservice check on page 104 31 63 Imaging unit security error in the send challenge sequence See Ima...

Page 100: ...isable Resource Save clear the message and continue printing Install additional memory 37 xx Insufficient collation area Try one or more of the following From the printer control panel select Continue...

Page 101: ...rite operations Try one or more of the following Replace the defective flash memory card From the printer control panel press Continue to ignore the message and continue printing Cancel the current pr...

Page 102: ...inter control panel select Continue to clear the message and continue printing without using the specified bin tray Select Reset active bin to reset the bin for a linked set of bins 59 Incompatible ou...

Page 103: ...maging unit high voltage contact free from damage Go to step 5 Replace the toner low imaging unit high voltage contact Step 5 Reset the machine Does the error continue Replace the controller board See...

Page 104: ...2 Reinstall the imaging unit properly Step 2 Remove the imaging unit and install a different unit Does the error remain Go to step 3 Problem resolved Step 3 Ensure the cable for socket IMAG UNIT on th...

Page 105: ...Problem resolved Printer hardware errors 100 199 99 Printer hardware error messages 100 199 99 on page 106 Printhead ID service check on page 110 Printhead service check on page 110 Fuser drive motor...

Page 106: ...check on page 111 120 20 Fuser drive Motor took too long to stop See Fuser drive motor service check on page 111 120 30 Fuser drive Motor Unable To Lock before motor ID See Fuser drive motor service...

Page 107: ...r See Fuser removal on page 347 121 34 Open fuser backup roll thermistor If the problem remains replace the fuser See Fuser removal on page 347 121 37 Fuser heated faster than allowed during line volt...

Page 108: ...fan error error under speed or stalled during speed adjustment state See Main cooling fan service check on page 115 171 05 Main cooling fan error error over speed during speed adjustment state See Mai...

Page 109: ...ck on page 117 174 06 HVPS cooling fan capture data is invalid and speed control is at maximum in fan control idle state See HVPS cooling fan service check on page 117 174 07 HVPS cooling fan capture...

Page 110: ...e machine Does the error continue Replace the controller board See Controller board removal on page 386 Problem resolved Printhead service check Action Yes No Step 1 Ensure the cables for sockets MIR...

Page 111: ...tep 1 Ensure the fuser is properly installed Is the fuser properly installed Go to step 2 Reseat the connections Go to step 2 Step 2 Remove the existing fuser and install a different fuser Does the er...

Page 112: ...ed Go to step 2 Reinstall the toner cartridge properly Step 2 Remove the existing toner cartridge and install a different cartridge Does the error remain Go to step 3 Problem resolved Step 3 Ensure th...

Page 113: ...ved Media feeder service check Action Yes No Step 1 Ensure the pick roller is properly installed Is the pick roller properly installed Go to step 2 Remove and reinstall the pick roller See Pick roller...

Page 114: ...lace the controller board See Controller board removal on page 386 Problem resolved Duplex motor service check Action Yes No Step 1 Ensure the cable for socket DUPLEX MTR on the controller board is pr...

Page 115: ...continue Replace the controller board See Controller board removal on page 386 Problem resolved Main cooling fan service check Action Yes No Step 1 Ensure the cable for socket M FAN on the controller...

Page 116: ...Reset the machine Does the error continue Replace the controller board See Controller board removal on page 386 Problem resolved LVPS cooling fan service check Action Yes No Step 1 Ensure the LVPS co...

Page 117: ...controller board See Controller board removal on page 386 Problem resolved Miscellaneous cooling fan service check Action Yes No Step 1 Ensure the miscellaneous cooling fan cable is properly connected...

Page 118: ...or not cleared jam on page 125 284 01 Media remains on the sensor ADF 2nd scan during the warm up sequence or at POR See Sensor ADF 2nd scan static jam on page 126 284 03 Media does not reach or is l...

Page 119: ...free of media or media fragments Go to step 2 Remove any media or media fragments Step 2 Check the sensor ADF 1st scan for proper operation 1 Enter the Diagnostics Menu 2 Touch SCANNER TESTS 3 Touch...

Page 120: ...er for wear or gear damage Is the ADF pick roller assembly free of excess wear or gear damage Go to step 4 Clean or replace the ADF pick roller Go to ADF pick roller removal on page 468 Step 4 Check t...

Page 121: ...rform a print test using the ADF Does the problem remain Contact the next highest level of support Problem solved Sensor ADF pick late leaving or not cleared jam service check Action Yes No Step 1 Che...

Page 122: ...ion Step 6 Check the ADF pick motor for proper operation a Enter the Diagnostics Menu b Touch motor TESTS c Touch Pick Motor d Perform the test Does the ADF pick motor operate properly Go to step 8 Go...

Page 123: ...n page 476 Replacetheconnection Step 4 Place an undamaged document in the ADF and perform a ADF test Does the error remain Replace the ADF controller PCBA Problem solved Step 5 Perform a print test us...

Page 124: ...d Touch either Motor Forward or Motor backward e Perform test Does the ADF pick motor operate properly Go to step 7 Go to step 6 Step 6 Check the ADF transport motor for proper connection Is the abov...

Page 125: ...for proper operation a Enter the Diagnostics Menu b Touch SCANNER TESTS c Touch Sensor Tests d Observe the line sensor ADF 1st scan Does the display on the operator panel change every time the sensing...

Page 126: ...place the media or change the media size setup Step 2 Check the sensor ADF 2nd scan for proper operation a Enter the Diagnostics Menu b Touch SCANNER TESTS c Touch Sensor Tests d Observe the line sens...

Page 127: ...Observe the line sensor ADF 2nd scan Does the display on the operator panel change every time the sensing area of the above sensor is interrupted or blocked Go to step 5 Go to step 4 Step 4 Check the...

Page 128: ...inates from the media path Step 2 Check the ADF output bin for obstructions Is the ADF output bin free from obstructions Go to step 3 Remove all obstructions Step 3 Check the sensor ADF 2nd scan for p...

Page 129: ...the error remain Replace the ADF controller PCBA Problem solved Step 8 Perform a print test using the ADF Does the problem remain Contact the next highest level of support Problem solved Sensor ADF me...

Page 130: ...xcessive wear Go to step 2 Remove damaged original document and replace with a new undamaged original document Perform an ADFtest Iftheproblem remains go to step 2 Step 2 Check the media path for cont...

Page 131: ...Does the error remain Replace the ADF controller PCBA Problem solved Step 8 Perform a print test using the ADF Does the problem remain Contact the next highest level of support Problem solved Sensor...

Page 132: ...the ADF transport motor for proper operation a Enter the Diagnostics Menu b Touch TESTS c Touch Transport Motor Deskew Clutch d Touch either Motor Forward or Motor backward e Perform test Does the AD...

Page 133: ...he ADF feed belt Go to ADF feed belt removal on page 456 Step 4 Check for correct installation of the torque limiting clutch and separator roller Are the above components properly installed Go to step...

Page 134: ...845 02 An error has occurred during the initialization process with the flatbed scanner CCD See FlatbedscannerCCDinitialization errorservicecheck on page 139 845 03 An error has occurred during the in...

Page 135: ...of the above sensor is interrupted or blocked Go to step 5 Go to step 4 Step 4 Check the sensor flatbed scanner home position for proper connection Is the above component properly connected Reattach o...

Page 136: ...ER TESTS c Touch Sensor Tests d See the line item sensor ADF elevator tray home position Does the display on the operator panel change every time the sensing area of the above sensor is interrupted or...

Page 137: ...cument on the ADF elevator tray and perform an ADF scanner test Does the problem remain Replace the ADF controller board See ADF controller card removal on page 454 Problem resolved Step 5 Place an un...

Page 138: ...o to step 5 Replace the ADF rear side drive parts pack Step 5 Check the ADF elevator tray drive motor for proper operation a Enter the Diagnostics Menu b Touch motorTESTS c Touch ADF elevator tray dri...

Page 139: ...error service check Action Yes No Step 1 Check the ADF scanner controller board and all connections on the controller board in the printer for proper connectivity Are the above components properly co...

Page 140: ...board assembly Replace only one component at a time Replace the required component and perform a POR before replacing a second component listed above If this procedure is not followed the printer will...

Page 141: ...t Failure 959 23 Smart chip self test failed during initialization 959 24 EEPROM Retention Error Write failure 959 25 Insufficient device space during HW prog 959 26 Incremental counter reset exceeds...

Page 142: ...81 xx Engine protocol violation detected by the specified device 982 xx Communications error detected by the specified device device can be Engine Duplex Tray x Envelope Feeder Output Bin x Note Used...

Page 143: ...lutions port The communication and software aspects should be checked first Determine if the problem is constant or intermittent Use the troubleshooting procedure below to isolate the issue Take any n...

Page 144: ...vice check for that error Go to step 31 The problem is solved Step 6 Print the following Error log Menu settings page Network settings page Does the error remain while these pages were printing Go to...

Page 145: ...ob Does the error remain Go to step 31 Go to step 13 Step 13 Is there optional memory installed Go to step 14 Go to step 16 Step 14 a Reinstall the memory b Send a print job to the printer Does the er...

Page 146: ...there an ISP option installed Go to step 22 The problem is solved Step 22 a Reinstall the first ISP option b POR the printer Does the error remain Go to step 24 Go to step 23 Step 23 Run a job to test...

Page 147: ...p 26 Step 30 a Replace the faulty ISP option b POR the printer Does the error remain Go to step 31 Go to step 26 Step 31 Contact your next level of support You will need the following information Exac...

Page 148: ...replaced Go to step 3 Go to step 2 Step 2 Check the controller board assembly Was the controller board assembly recently replaced Go to step 4 Contact next level of support Step 3 Replace the current...

Page 149: ...No encoder feedback detected from the tray 2 HCIT lift motor Go to HCIT lift drive motor failure service check on page 157 324 58 Motor stop error the tray 2 HCIT lift motor kept on running some time...

Page 150: ...ugged on the board 335 64 Hardware Error tray 3 lift plate failed to reach its home position Go to HCIT lift plate failure service check on page 159 341 51 No encoder feedback detected from the tray 4...

Page 151: ...mailbox main interface motor kept on running some time after the motor was commanded to stop 379 51 No encoder feedback detected from the output option 3 mailbox main interface motor 379 52 Motor stop...

Page 152: ...ack detected from the output option 3 finisher offset stacker ejector motor 383 52 Motor stop error the output option 3 finisher offset stacker ejector motor kept on running some time after the motor...

Page 153: ...and check if the gears function properly Are the above components ok Go to step 3 Replacethemediatray Go to Media tray assembly removal on page 521 Step 3 Open the left cover and do the following Res...

Page 154: ...age 521 If there are multiple input options then remove the suspected input option and install it as Tray 2 Run a print test navigate to Reports Device Statistics Does the error remain Replace the inp...

Page 155: ...nsportandseparatorgearstoturn Ifthere is a problem with the gears then replace the input option See 250 550 sheet media tray option removal on page 521 Replace the transport motor See Drawer transport...

Page 156: ...n a print test navigate to Reports Device Statistics Does the error remain Replace the input tray option Go to 250 550 sheet media tray option removal on page 521 The problem is solved 250 550 sheet c...

Page 157: ...input option and install it as Tray 2 Run a print test navigate to Reports Device Statistics Does the error remain Replace the input tray option Go to 250 550 sheet media tray option removal on page...

Page 158: ...ions and install only the HCIT option Does the error remain Go to step 6 Go to step 5 Step 5 Check the interface cable of the printer or upper level option for damage Is the above component still ok G...

Page 159: ...on cables if there are problems Check the elevator gears for damage Manually turn the drive gear and check if the other gears engaged to it will also turn Check if the tray can be inserted properly in...

Page 160: ...es the error remain Go to step 5 The problem is solved Step 5 Remove all other options and install only the HCIT option Does the error remain Go to step 7 Go to step 6 Step 6 Check the interface cable...

Page 161: ...separator roll still ok Go to step 3 Replace the separator roll Step 3 Remove the media tray and check the transport drive gears for damage Manually turn the gears and check if it causes the transpor...

Page 162: ...If the error remains then go to step 8 The problem is solved Step 8 Remove the media tray from the HCIT option and do the following Check if there is no problem moving the tray input guides Manually p...

Page 163: ...ace the damaged upper interface cable Step 4 Check the lower interface cable If damaged then replace the lower interface cable Go to Mailbox lower interface cable removal on page 634 Reseat the connec...

Page 164: ...ifications Make sure the tray guides are not set too tight Make sure the tray is not overfilled 4 If only one option is installed re seat the option tray If there are multiple options installed swap t...

Page 165: ...ray guides are not set too tight Make sure the tray is not overfilled 4 If only one option is installed re seat the option tray If there are multiple options installed swap the current option with ano...

Page 166: ...on page 178 242 22 Media feeder motor pick motor under speed in tray 2 242 24 Media feeder motor stalled on the last pick attempt in tray 2 242 32 Tray 2 not ready 1 POR the printer 2 Open the media...

Page 167: ...through motor did not reach the required speed 243 01 Media remains detected by the tray 3 sensor pass through after power on 1 POR the printer 2 Open the media trays and make sure there are no obstr...

Page 168: ...ed is within specifications Make sure the tray guides are not set too tight Make sure the tray is not overfilled 4 If only one option is installed re seat the option tray If there are multiple options...

Page 169: ...243 33 The media tray was pulled during the media pick process 243 41 Media feeder motor stall in tray 3 1 POR the printer 2 Open the media trays and make sure there are no obstructions on the media...

Page 170: ...the sensor input when feeding from tray 4 244 03 The media fed from tray 5 did not reach the tray 4 sensor pass through 244 06 Failure to feed from tray 4 media remains in tray 4 244 07 Themediawhilef...

Page 171: ...244 16 Tray 4 not ready 244 17 Media was not properly picked from tray 4 Tray did not exhaust all pick retry attempts because of media committed to the media path from the tray below 244 19 Failed to...

Page 172: ...otor stall in tray 4 1 POR the printer 2 Open the media trays and make sure there are no obstructions on the media path 3 Check the following Make sure the size of the media loaded is within specifica...

Page 173: ...the sensor input when feeding from tray 6 245 03 The media fed from tray 6 did not reach the tray 5 sensor pass through 245 06 Failure to feed from tray 5 media remains in tray 5 245 07 Themediawhilef...

Page 174: ...245 16 Tray 5 not ready 245 17 Media was not properly picked from tray 5 Tray did not exhaust all pick retry attempts because of media committed to the media path from the tray below 245 19 Failed to...

Page 175: ...otor stall in tray 5 1 POR the printer 2 Open the media trays and make sure there are no obstructions on the media path 3 Check the following Make sure the size of the media loaded is within specifica...

Page 176: ...ller tires and gears make sure that the rollers are free from contamination manually turn the gears and check if it causes the rollers to turn Is it free of wear or damage Go to step 5 Replace the sep...

Page 177: ...he drawer Viewing from the rear side of the option observe the lift plate if it moves up during the insertion Does the lift plate automatically move up Go to step 10 Go to step 10 Step 10 Open the lef...

Page 178: ...properly installed and seated Check if the sensor is in good condition If damaged then replace the sensor Go to Sensor HCIT pick removal on page 556 Reseat the connector J8 on the controller PCBA the...

Page 179: ...toward the sensor to make sure the mounting latches are properly engaging the slot in the shaft Does the problem remain Go to step 12 The problem is solved Step 12 Check the pick roller assembly to ma...

Page 180: ...or on the controller PCBA and reseat also on the other end of the sensor POR the machine Does the error remain Go to step 18 The problem is solved Step 18 Open the right cover Reseat the cable attache...

Page 181: ...roller is properly installed Manually turn the separator roller drive gears and check if the separator rollers would also turn Check the separator roller gears for damage and obstructions Is the sepa...

Page 182: ...s the error remain Go to step 6 The problem is solved Step 6 Remove all other options and install only the HCIT option Does the error remain Go to step 8 Go to step 7 Step 7 Check the interface cable...

Page 183: ...peed 431 43 Took too long to ramp up main interface motor in output option 1 mailbox 431 53 Output option 1 mailbox main interface motor did not reach the required speed 431 71 Diverter failed to leav...

Page 184: ...lbox 441 01 Media remains detected by the output option 3 mailbox sensor pass through after power on 1 POR the printer 2 Reseat all the installed output options on the printer 3 Clear obstructions alo...

Page 185: ...Page In Output from the finisher offset stacker 451 10 Invalid Page ID returned by the finisher offset stacker 451 41 Finisher offset stacker main interface motor stalled 451 42 Finisher offset stack...

Page 186: ...e rear door properly If the problem remains then go to Finisher ejector jam service check on page 196 454 78 Finisher offset stacker left tamper failed to reach its home position 455 71 Finisher offse...

Page 187: ...ot yet complete media is detected at the finisher sensor pass through while the stapler is still processing 1 POR the printer 2 Reseat all the installed output options on the printer 3 Clear obstructi...

Page 188: ...it free of damage Go to step 2 Replace the damaged upper interface cable of the printer Step 2 Check the lower interface cable If damaged replace the lower interface cable Go to Mailbox lower interfac...

Page 189: ...lunger free of damage Go to step 8 Replace the mailbox assembly Go to Mailbox assembly removal on page 624 Step 8 Check the sensor divert motor If damaged then replace the sensor divert motor Go to Ma...

Page 190: ...step 14 The problem is solved Step 14 Re seat all the connectors on the controller PCBA POR the machine Does the error remain Replace the controller PCBA Go to Mailbox controller PCBA removal on page...

Page 191: ...Is the diverter plunger free of damage Go to step 5 Replace the mailbox assembly Go to Mailbox assembly removal on page 624 Step 5 Re seat the divert motor connector J7 on the controller PCBA POR the...

Page 192: ...above sensor is interrupted or blocked Go to step 5 Go to step 4 Step 4 Check the sensor pass through Make sure the sensor is properly seated Check the sensor flag If damaged then replace the staple f...

Page 193: ...Go to Media stack flap left removal on page 603 Step 9 Check the right media stack flap for damage if it is not dislodged from its original position if it has no problem moving when manually actuated...

Page 194: ...he error number then swap also the motor cables Does the same error occur Go to step 5 If a 453 75 or 453 76 error occurs then replace the right tamper motor Go to Tamper motor right removal on page 6...

Page 195: ...chine Does the error remain Go to step 3 The problem is solved Step 3 Remove the left and top cover Reseat the cable J6 on the controller PCBA then reseat the same cable on the motor end POR the machi...

Page 196: ...s No Step 1 Check the auto connector end of the printer below the staple finisher Is it free of damage Go to step 2 Replace the upper interface cable of the printer under the staple finisher Step 2 Ch...

Page 197: ...emove the left cover Reseat the cable J15 on the controller PCBA then POR the machine Does the error remain Go to step 3 The problem is solved Step 3 Remove the left cover Reseat the cable J14 on the...

Page 198: ...e sure the sensors tamper motor HP are not dislodged then check the cables and sensors If damaged then replace the staple finisher assembly Go to Staple finisher offset stacker option removal on page...

Page 199: ...cable Go to Stapler offset stacker lower interface cable removal on page 611 Remove the left cover Reseat the cable J15 on the controller PCBA then POR the machine Does the error remain Go to step 3...

Page 200: ...in Go to step 4 The problem is solved Step 4 Remove the right cover Reseat the two cables on the stapler carriage then POR the machine Does the error remain Go to step 5 The problem is solved Step 5 C...

Page 201: ...inisher Is it free of damage Go to step 2 Replace the upper interface cable of the stapler under the staple finisher Step 2 Check the lower interface cable If damaged then replace the lower interface...

Page 202: ...heck on page 207 Option tray symptoms on page 207 250 550 sheet media type error service check on page 208 250 550 sheet tray undetected service check on page 210 HCIT incorrect media error service ch...

Page 203: ...e Actions Yes No Step 1 If the device is physically connected to the network verify that the ethernet cable is properly connected on both ends Is the cable properly connected Go to step 3 If the netwo...

Page 204: ...ethernet cable to the network Go to step 13 Go to step 15 Step 13 Try using a different ethernet cable Did this fix the problem Problem solved Go to step 14 Step 14 Have the network administrator chec...

Page 205: ...onnect the antenna Did this fix the problem Problem resolved Go to step 24 Step 24 Replace the wireless card Did this fix the problem Problem resolved Go to step 25 Step 25 Replace the controller boar...

Page 206: ...sive The flatbed scanner operatesunexpectedlywhen trying to feed media through the ADF See ADF not responding service check on page 207 ADF media present service check Action Yes No Step 1 Check the m...

Page 207: ...e the connection Option tray symptoms Symptom Action The finisher detects the side door as open even when it is closed Go to Finisher side door error service check on page 218 Media doesn t exit at th...

Page 208: ...ft plate gear for damage Manually turn the lift plate gear and check if it causes the lift plate to move upward Check the separator gears for damage Manually turn the gear and check if the gears funct...

Page 209: ...the left cover and reseat the connector J1 on the controller board POR the machine Does the error remain Go to step 6 The problem is solved Step 6 Check the interface cable of the printer or upper lev...

Page 210: ...he left cover and reseat theconnector J3 on the controller board POR the machine Does the error remain Go to step 3 The problem is solved Step 3 Remove the input option from the printer Check the uppe...

Page 211: ...s back to its original position Check the elevator tension cables if there are problems Check the elevator gears for damage Manually turn the drive gear and check if the other gears engaged to it will...

Page 212: ...or upper level option for damage Is the above component still ok Go to step 7 Replace the interface cable of the printer or upper level option Step 7 Check the connectors on the controller board If da...

Page 213: ...ally underneath the top cover of the drawer Make sure the pick roller is installed correctly If not then re install the pick roller Lower down the pick roller and then release Check if the pick roller...

Page 214: ...s the error remain Go to step 6 The problem is solved Step 6 Remove all other options and install only the HCIT option Does the error remain Go to step 8 Go to step 7 Step 7 Check the interface cable...

Page 215: ...is no problem moving the tray input guides Manually push the media size sensor flags and check if it would spring back to its original position Check the sensor HCIT media guide for damage Make sure...

Page 216: ...ow undetected service check Action Yes No Step 1 Remove the media tray from the HCIT option and do the following Remove all media and check the paper guides for damage Move the paper guide and verify...

Page 217: ...dia tray from the HCIT option and do the following Check if there is no problem moving the tray input guides Manually push the media size sensor flags and check if it would spring back to its original...

Page 218: ...ler PCBA then POR the machine Does the error remain Go to step 3 The problem is solved Step 3 Check if the stapler cartridge access door closes properly Make sure that obstructions are cleared and tha...

Page 219: ...itch door close Make sure the switch is stable and properly installed Do the following check if the switch toggles properly check for damage Is the above component ok Go to step 8 Replace the limit sw...

Page 220: ...verter 2 will open to direct the media path toward Bin 2 Do they operate properly during the feed test on each bin Go to step 6 Go to step 3 Step 3 Check each diverter if there is any visible damage o...

Page 221: ...cartridge and make sure obstructions are removed Is it free of damage Go to step 4 Replace the stapler cartridge Step 4 Remove the left cover Reseat the cable J7 on the controller PCBA then POR the ma...

Page 222: ...the lower interface cable If damaged then replace the lower interface cable Go to Stapler offset stacker lower interface cable removal on page 611 Remove the left cover Reseat the cable J15 on the con...

Page 223: ...ep 4 Clear the obstructions between the two sensors Remove dirt on the sensor covers Make sure the sensor covers are stable and properlyinstalled both sensors should be visible when viewed through the...

Page 224: ...olved Finisher door undetected service check Action Yes No Step 1 Check the auto connector end of the printer below the staple finisher Is it free of damage Go to step 2 Replace the upper interface ca...

Page 225: ...installed under the staple finisher Step 2 Check the lower interface cable If damaged then replace the lower interface cable Go to Stapler offset stacker lower interface cable removal on page 611 Res...

Page 226: ...ontroller PCBA Go to Stapler offset stacker controller PCBA removal on page 613 If the error persists then replace the staple finisher Go to Staple finisher offset stacker option removal on page 595 T...

Page 227: ...The problem is solved Step 5 Check the sensor finisher bin media present and do the following check for damage move the sensor flag and check if it toggles properly Is the above component ok Go to st...

Page 228: ...7463 228...

Page 229: ...hard button Open a door or cover Send a print job from the computer Perform a power on reset POR with the main power switch Attach a device to the USB port on the printer 4 Keypad Enter numbers lette...

Page 230: ...om Sleep mode Touch the screen or press any hard button Open a door or cover Send a print job from the computer Perform a power on reset POR with the main power switch Attach a device to the USB port...

Page 231: ...ecurity Audit Log Set Date and Time General Settings Copy Settings Fax Settings E mail Settings FTP Settings Flash Drive Menu Print Settings Help Manage Shortcuts Option Card Menu2 Print All Guides Co...

Page 232: ...TION Quick Test b Retain this page to determine the changes you need to make to the margin settings The alignment diamonds in the margins should touch the margins of the page The Quick test page conta...

Page 233: ...ment the value to lighten it 5 To view the result for an ADF front adjustment place a test page image side up and touch Copy Quick Test Compare the results to the original Adjust as needed 6 To view t...

Page 234: ...the paper source 3 Select any of the following Single Prints a single Print test page No buttons are active while the Print Test Page is printing Continuous Continuously prints the Print test pages u...

Page 235: ...utton one at a time and the panel highlights the represented button in the matching pattern 3 Release the button and the highlight disappears 4 Press X or Back to exit the test DRAM Test This test che...

Page 236: ...Fail Count increases by 1 Receive Status Interrupt Error Status Error Receive Data Interrupt Error Transmit Data Interrupt Error Transmit Empty Error Threshold Error Receive Data Ready Error Break Int...

Page 237: ...urns off all the LED beacons on the printer 3 Press X or Back to exit the test DUPLEX TESTS Quick Test The Duplex quick test determines if the top margin at the back of a duplexed page is set correctl...

Page 238: ...tics menu navigate to Duplex tests Top Margin 2 Change the margin values Changing the value by 1 unit moves the margin by 1 100 in A positive value moves the text down the page and widens the top marg...

Page 239: ...per stop position 1 2 Remove the sheet of paper from the duplex unit and shut the duplex door 3 Press X to clear the message Duplex Feed 2 This test feeds a blank sheet of paper to the duplex paper st...

Page 240: ...es which tray sensors are available for each input source Input source Empty Input tray empty sensor Low Input tray paper low sensor Pass through sensor Tray 1 Tray 2 Tray 4 Tray 5 Multi purpose feede...

Page 241: ...ut bin sensors are working correctly To run this test 1 From the Diagnostics menu navigate to Output Bin Tests Sensor Test Standard Bin Testing appears while the printer is verifying the state of the...

Page 242: ...o the finisher and then the pages are hole punched with a 2 hole 3 hole or 4 hole pattern depending on the selected punch test To run this test 1 From the Diagnostics menu navigate to Finisher Tests H...

Page 243: ...group are polled After the sensors are polled you can manually actuate each of the sensors When the sensor is closed Closed appears when the sensor is open Open appears To exit the sensor test press S...

Page 244: ...test is in progress Quick Disk Test Test Passed appears if the test passes Quick Disk Test Test Failed appears if the test fails 2 Press X to return to the Device Tests menu Disk Test Clean Warning Po...

Page 245: ...the Utilities menu PRINTER SETUP Defaults Warning Potential Damage Modification of the printer setting Defaults causes the NVRAM space to be restored to the printer factory settings This setting is u...

Page 246: ...stics menu navigate to PRINTER SETUP Perm Page Count Note The Permanent Page Count value cannot be reset Processor ID The value of this setting indicates the ID of the processor on the controller card...

Page 247: ...without changing the settings Fuser Temperature Fuser Temp This setting adjusts the fuser temperature to solve problems with paper curl on low grade paper and or melting of letterheads on some papers...

Page 248: ...Roll 2 Press OK or touch to save any changes Gap Adjust The setting adjusts the minimum gap between sheets Increasing this value may reduce curl of some printed media and eliminate some output bin st...

Page 249: ...eactivated the printer disables and never executes this process To adjust this setting 1 From the Diagnostics menu navigate to EP Setup Auto Dark Adj 2 Choose Enable or Disable 3 Press OK to save any...

Page 250: ...ent entries To print the Event log From the Diagnostics menu navigate to Event Log Print Log Clear Log Use this to remove all the current information in the Event log This affects both the viewed log...

Page 251: ...pport on page 256 Num pad job assist on page 256 Format fax storage on page 256 ADF edge erase on page 257 Scanner manual registration on page 257 Disable scanner on page 258 Paper Prompts on page 258...

Page 252: ...he rated life of the Roller Kit it reminds the customer that scheduled maintenance is required Reset this counter after an 81 Replace Roller Kit message displays and a Roller Kit is installed See Rese...

Page 253: ...nt Quality Pages This option is a limitedversion of the Print quality pages setting that appears in the Diagnostics menu See Print Quality Pages Prt Quality Pgs on page 234 This setting reports the va...

Page 254: ...at it contains to the device When Off the printer ignores the size reported by the size sensing hardware The media size can be set by the control panel or the data stream To change the size sensing se...

Page 255: ...ory Defaults Warning Potential Damage This operation cannot be undone This setting enables a user to restore all of the printer settings to either the network settings on network models only or to the...

Page 256: ...ue relies on the firmware s logic to determine if the device supports the fax portion of the low power architecture Permit Sleep allows the fax chip to enter low power mode whenever the device determi...

Page 257: ...and return to the Configuration Menu Scanner manual registration This item is used to manually register the flatbed and ADF on the MFP s scanner unit Registration should be performed whenever the ADF...

Page 258: ...crease the settings value for the left or top margin Note Each button press moves the margin values one pixel in the respective direction 7 Select Submit to accept the value 8 Place the print quick te...

Page 259: ...Manual Envelope 3 Depending on the printer model press OK or touch to save the setting or press X to return to the Configuration menu without saving any changes When it is set to Auto the emulator se...

Page 260: ...Disk Encryption Warning Potential Damage If the settings are changed then the printer completely formats the hard disk All information on the disk will be unrecoverable This setting appears only if a...

Page 261: ...t data To change the setting 1 From the Configuration Menu navigate to Font Sharpening 2 To change the value depending on the model enter the numerical value or press the arrows and then press Submit...

Page 262: ...Edge The printer will print A5 size paper in the short edge feed orientation from all trays UI Automation When enabled this setting creates an ENABLE_UI_AUTOMATION file in the var fs shared directory...

Page 263: ...keys The range is 0 5 100 with increments of 0 5 The default setting is 15 presses per second To adjust this setting 1 From the Configuration Menu navigate to Key Repeat Rate 2 Touch the arrow keys to...

Page 264: ...the printer remains inactive for a length of time equal to the Screen Timeout setting To change this setting 1 From the Configuration Menu navigate to Automatically Display Error Screens 2 Select fro...

Page 265: ...s and hold the 6 7 and 9 simultaneously Service Engineer menu Accessing the service engineer SE menu on page 265 Service engineer SE menu on page 265 Accessing the service engineer SE menu From a Web...

Page 266: ...ermediate menu MAC Set Card Speed Set LAA Keep Alive NVRAM Dump NVRAM Reinit NVRAM NPAP Print Alerts TCP IP netstat r arp a Allow SNMP Set MTU Meditech Mode RAW LPR Mode Gather Debug Enable Debug 7463...

Page 267: ...let before you connect or disconnect any cable electronic board or assembly Disconnect any connections between the printer and the PCs peripherals CAUTION POTENTIAL INJURY The printer weight is greate...

Page 268: ...r panel and the controller board are being replaced at the same time replace the parts in this order to avoid damage to the machine 1 Replace the controller board first Note Do not replace the new ope...

Page 269: ...e Ribbon cable connectors Zero Insertion Force ZIF connectors Zero Insertion Force ZIF connectors are used on the boards and cards used in this printer Before inserting or removing a cable from these...

Page 270: ...lly into the connector Warning Potential Damage When opening or closing this type of actuator gently lift or close the two tabs located on each end of the actuator The two tabs should be moved simulta...

Page 271: ...The tabs on the ends of the actuator are vertical when the actuator is unlocked 2 Insert the cable with the contacts on the cable facing up Insert the cable on top of the actuator Note Verify that th...

Page 272: ...actuator to the locked position The cable should not move while this step is performed If the cable moves open the actuator reposition the cable and then close the actuator to the down position 7463 R...

Page 273: ...onnector Warning Potential Damage When opening or closing this type of actuator gently lift the center of the actuator using your finger Do not use a fingernail or screwdriver to open the actuator Thi...

Page 274: ...t the cable into the ZIF connector with the contacts facing downward and away from the locking actuator The cable needs to be inserted below the actuator Note Verify that the cable is installed square...

Page 275: ...3 Place your finger in the middle of the actuator and then rotate the locking actuator to the locked position 7463 Repair information 275...

Page 276: ...connector Warning Potential Damage When opening or closing this type of actuator gently lift the center of the actuator using your finger Do not use a fingernail or screwdriver to open the actuator Th...

Page 277: ...r to verify it is in the open position 2 Insertthecablewiththecontactsonthecableawayfromthelockingactuator Insertthecableontopoftheactuator Note Verify that the cable is installed squarely into the co...

Page 278: ...position by pressing down on both ends of the actuator The cable should not move when this step is performed If the cable moves open the actuator reposition the cable and then close the actuator to th...

Page 279: ...rning Potential Damage When opening or closing this type of actuator gently push or pull the two tabs located on each end of the actuator Do not close the actuator from the center of the actuator Do n...

Page 280: ...ctuator to verify it is in the open position If you are opening the connector pull back on both end tabs using equal force to avoid breaking the connector 2 Insert the cable with the contacts on the c...

Page 281: ...ds the connector locking the cable into place The cable should not move when this step is performed If the cable moves open the actuator reposition the cable and then close the actuator to the down po...

Page 282: ...oking at the connector take note on which side the contacts are located Many boards will have the word contacts stamped on them to indicate which side of the LIF has the contacts When looking at the b...

Page 283: ...w or both top and bottom margin skew go to Step C on page 284 Step A Set the initial position of the media aligner roller plate using a 3mm hex wrench at the access hole indicated in the following ima...

Page 284: ...wise or counterclockwise using a 3mm hex wrench and print a copy of the Quick Test Page to check the diamonds on the top and bottom margin Continue adjusting the screw as you check the results of each...

Page 285: ...ion adjustment needed When the registration is set the three mounting screws should be tightened To perform the printhead mechanical registration adjustment 1 Print a Quick Test Page See Adjustments o...

Page 286: ...e the printhead adjusting screw with a 3mm hex wrench either clockwise to rotate the image clockwise or counterclockwise to rotate the image counterclockwise and run another Quick Test Page One full 3...

Page 287: ...wdriver for this reason 6 When you have the correct adjustment ensure that the printhead mounting screws are properly tightened and print a final Quick Test Page for verification 7 Check the top edge...

Page 288: ...erclockwise as shown in the previous image 6 After skew correction has been made tighten the three nuts and reinstall the ADF rear cover Note Each full turn of the adjustment screw yields 0 3 mm of sk...

Page 289: ...screw yields 0 6 mm of skew correction The maximum adjustment is one full turn either way 4 After skew has been corrected reinstall the front cover ADF skew adjustment deskew roller 1 Remove the ADF f...

Page 290: ...ng bracket B to the left below appropriately clockwise for negative skew or counterclockwise for positive skew 4 After skew has been corrected tighten the two screws and reinstall the front cover 7463...

Page 291: ...y paper may be found with more than 2 mm of skew 1 Remove two consecutive pieces of paper from the ream 2 Flip one of the pages over as shown in the following image The following image shows the final...

Page 292: ...allets of quality paper may be found with more than 2 mm of skew 1 Check the media squareness See Media squareness check on page 291 2 Make sure the guides in the paper tray are properly aligned 3 Che...

Page 293: ...passes or fails the skew specifications based on the values listed in the following table Skew specifications L2 L1 R2 R1 T2 T1 B2 B1 Letter Lessthanorequal to1 4 mm Less than or equal to 1 4 mm Less...

Page 294: ...align the ADF skew during reworks Pallets of quality paper may be found with more than 2 mm of skew 1 Check the media squareness See Media squareness check on page 291 2 Make sure the guides in the p...

Page 295: ...g tips in mind as you replace parts Some removal procedures require removing cable ties You must replace cable ties during reassembly to avoid pinching wires obstructing the paper path or restricting...

Page 296: ...on page 314 Column left front cover removal MX81x 1 Remove the controller board access cover See Controller board access cover removal on page 387 2 Remove the rear door See Rear door removal on page...

Page 297: ...cover See Controller board access cover removal on page 387 2 Remove the rear door See Rear door removal on page 307 3 Remove the left cover See Left cover removal MX81x on page 303 4 Remove the colu...

Page 298: ...eft outer cover Column right inner cover removal 1 Remove the right cover See Right cover removal MX71x on page 311 2 Remove the two screws A securing the column right rear cover to the machine 7463 R...

Page 299: ...right rear cover 4 Remove the scanner rear lower cover 5 Remove the top cover See Top cover removal on page 314 6 Remove the four screws B securing the column right inner cover to the machine 7463 Rep...

Page 300: ...removal 1 Remove the right cover See Right cover removal MX71x on page 311 2 Remove the right inner cover See Column right inner cover removal on page 298 3 Remove the four screws A securing the colum...

Page 301: ...nect the cables Left cover removal MX71x 1 Open the front door 2 Pull the media tray from the machine 3 Raise the control panel to its uppermost position 4 Open the rear door 5 Detach the controller b...

Page 302: ...6 Remove the eight screws A securing the left cover to the machine 7 Remove the left cover Note When removing the left cover the charcoal filter might become detached 7463 Repair information 302...

Page 303: ...al MX81x 1 Remove the controller board access cover See Controller board access cover removal on page 387 2 Remove the rear door See Rear door removal on page 307 3 Open the front door 4 Pull the medi...

Page 304: ...ft cover Note When removing the left cover the charcoal filter might become detached Installation note When replacing the left cover ensure that the charcoal filter is properly installed 7463 Repair i...

Page 305: ...cover removal 1 Open the front door 2 Pull the media tray from the machine 3 Raise the control panel to its uppermost position 4 Remove the rear door See Rear door removal on page 307 7463 Repair info...

Page 306: ...cover 6 Remove the rear lower cover See Rear lower cover removal on page 309 7 Remove the top cover See Top cover removal on page 314 8 Remove the three screws A securing the left inner cover to the...

Page 307: ...9 Remove the left inner cover Rear door removal 1 Open the rear door 2 Remove the screw A securing the rear door support strap to the machine 7463 Repair information 307...

Page 308: ...3 Remove the support strap 4 Slide the rear door away from the machine and remove it 7463 Repair information 308...

Page 309: ...lower cover removal 1 Remove the rear door See Rear door removal on page 307 2 Remove the two screws A securing the left frame pivot to the machine 3 Remove the left frame pivot 7463 Repair informatio...

Page 310: ...ss cover See Controller board access cover removal on page 387 2 Remove the controller board access shield See Controller board access shield removal on page 388 3 Remove the rear door See Rear door r...

Page 311: ...ower door 9 Disconnect the cables from the controller board Right cover removal MX71x 1 Open the front door 2 Raise the operator panel to its uppermost position 3 Remove the rear door See Rear door re...

Page 312: ...the five screws A securing the right cover to the machine 6 Remove the right cover Right cover removal MX81x 1 Open the front door 2 Remove the media tray 3 Open the cartridge door 7463 Repair informa...

Page 313: ...chine 5 Remove the right cover Right inner cover removal MX71x 1 Remove the right cover See Left inner cover removal on page 305 2 Remove the three screws A securing the right inner cover to the machi...

Page 314: ...ansfer roller left arm with cable removal on page 338 Transfer roller right arm removal on page 339 Transfer roller removal on page 342 Duplex exit diverter removal 1 Remove the left cover See Left co...

Page 315: ...11 Remove the spring A 12 Move the duplex exit diverter to the right and detach the left hinge point 7463 Repair information 315...

Page 316: ...the right hinge point and remove the duplex exit diverter Front door removal 1 Open the control panel 2 Lower the front door 3 Remove the MPF tray See MPF tray removal on page 333 7463 Repair informat...

Page 317: ...4 Gently flex the left bracket A and release the tab on the MPF support link 5 Gently flex the right bracket B and release the tab on the MPF support link 7463 Repair information 317...

Page 318: ...moval on page 333 5 Remove the front door See Front door removal on page 316 6 Remove the toner cartridge 7 Remove the imaging unit 8 Remove the MPF feeder lift plate See MPF feeder lift plate removal...

Page 319: ...pper hooks on the inner guide deflector 14 Remove the inner guide deflector Installation warning Ensure that the four retention hooks A on the inner guide deflector are properly reattached 7463 Repair...

Page 320: ...registration adjustment on page 284 1 Open the control panel door 2 Remove the toner cartridge 3 Remove the two screws A securing the printhead access cover to the machine Warning Potential Damage Wh...

Page 321: ...vide access to the printhead mounting screws 7 Remove the three 5 5mm hex screws B securing the laser printhead to the machine Note For MX71x the printhead mounting screws are located under the paper...

Page 322: ...removing the laser printhead do not adjust the printhead adjuster screw until the new printhead has been installed 8 Gently lift and then remove the laser printhead from the machine 7463 Repair inform...

Page 323: ...x on page 301 2 Remove the media tray See Media tray removal on page 374 3 Remove the MPF tray See MPF tray removal on page 333 4 Remove the front door See Front door removal on page 316 5 Remove the...

Page 324: ...aligner roller replacement If the adjuster screw needs to be replaced then the controller board and the main drive motor will also have to be removed to access the adjuster screw 16 Using a 3mm hex w...

Page 325: ...n guide removal 1 Remove the left cover See Left cover removal MX71x on page 301 2 Remove the controller board access shield See Controller board access shield removal on page 388 3 Remove the media t...

Page 326: ...lignment pin properly engages the media turn guide and that the alignment hooks properly engage the slots in the frame If these parts are not properly engaged paper jams will occur Media vertical guid...

Page 327: ...ing unit 7 Remove the MPF feeder lift plate See MPF feeder lift plate removal on page 328 8 Remove the media turn guide See Media turn guide removal on page 325 9 Detach the right side of the media ve...

Page 328: ...ard access shield See Controller board access shield removal on page 388 3 Remove the media tray See Media tray removal on page 374 4 Open the control panel door 5 Remove the toner cartridge 6 Remove...

Page 329: ...d roller to prevent damage If you do not do this the pick pad will likely become damaged Installation warning When replacing the MPF feeder lift plate ensure that the pick pad B is placed properly beh...

Page 330: ...9 Disconnect the MPF pick solenoid cable J3 D 10 Disconnect the MPF feeder lift plate cable J38 E 7463 Repair information 330...

Page 331: ...eeder lift plate and the frame before replacing the screws MPF pick roller removal 1 Remove the left cover See Left cover removal MX71x on page 301 2 Remove the controller board access shield See Cont...

Page 332: ...8 Remove the e clip securing the MPF pick roller to the machine 9 Remove the flange 7463 Repair information 332...

Page 333: ...10 Remove the MPF pick roller 11 Remove the second flange MPF tray removal 1 Open the control panel 2 Lower the front door 7463 Repair information 333...

Page 334: ...3 Gently flex the left bracket and detach the left side of the MPF tray 4 Gently flex the right bracket and detach the right side of the MPF tray 7463 Repair information 334...

Page 335: ...the front door See Front door removal on page 316 5 Remove the toner cartridge 6 Remove the imaging unit 7 Remove the MPF feeder lift plate See MPF feeder lift plate removal on page 328 8 Remove the...

Page 336: ...ensor toner density removal 1 Remove the left cover See Left cover removal MX71x on page 301 2 Remove the controller board access shield See Controller board access shield removal on page 388 3 Remove...

Page 337: ...e See Media vertical guide removal on page 326 10 Remove the duplex exit diverter See Duplex exit diverter removal on page 314 11 Remove the inner guide deflector See Inner guide deflector removal on...

Page 338: ...k roller See MPF pick roller removal on page 331 9 Remove the MPF feeder lift plate See MPF feeder lift plate removal on page 328 10 Remove the media vertical guide See Media vertical guide removal on...

Page 339: ...ect the cable B from the HVPS Transfer roller right arm removal 1 Remove the left cover See Left cover removal MX71x on page 301 2 Remove the controller board access shield See Controller board access...

Page 340: ...he media turn guide See Media turn guide removal on page 325 9 Remove the media vertical guide See Media vertical guide removal on page 326 10 Remove the duplex exit diverter See Duplex exit diverter...

Page 341: ...13 Remove the toner level contact 14 Remove the screw B securing the transfer roller right arm to the machine 7463 Repair information 341...

Page 342: ...15 Remove the transfer roller right arm Transfer roller removal 1 Open the control panel cover 2 Open the front door 7463 Repair information 342...

Page 343: ...3 Remove the toner supply 4 Remove the imaging unit 5 Using the drive gear gently pull the right side of the transfer roller to slightly detach it from the machine 7463 Repair information 343...

Page 344: ...th the foam surface or print quality issues might occur Installation note When replacing the transfer roller do not touch the foam surface 7 Remove the transfer roller Base printer rear removals Duple...

Page 345: ...Rear door removal on page 307 3 Remove the rear lower cover See Rear lower cover removal on page 309 4 Remove the fuser access door See Fuser access door removal on page 349 5 Remove the three screws...

Page 346: ...7 Detach the drive belt from the pulley 8 Return the printer to the normal position and remove the duplex motor 7463 Repair information 346...

Page 347: ...ted to the duplex is properly reattached Fuser removal CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before tou...

Page 348: ...3 Loosen the two fuser thumbscrews A 4 Gently pull the fuser and remove it from the machine 7463 Repair information 348...

Page 349: ...ess door removal 1 Remove the rear door See Rear door removal on page 307 2 Gently flex the fuser access door hinges 3 Pull the fuser access door away from the machine to remove it 7463 Repair informa...

Page 350: ...frame pivot removal 1 Remove the rear door See Rear door removal on page 307 2 Remove the two screws A securing the left frame pivot to the machine 3 Remove the left frame pivot 7463 Repair informatio...

Page 351: ...rame pivot removal 1 Remove the rear door See Rear door removal on page 307 2 Remove the two screws A securing the right frame pivot to the machine 3 Remove the right frame pivot 7463 Repair informati...

Page 352: ...301 3 Using a flat tip screwdriver pry the sensor rear door interlock away from the machine Note It might take a small amount of force to remove the sensor rear door interlock 4 Disconnect the cable A...

Page 353: ...Upper redrive removal on page 363 Cartridge door removal 1 Remove the toner supply cartridge 2 Remove the imaging unit 3 Remove the left cover See Left cover removal MX81x on page 303 4 Remove the ri...

Page 354: ...full removal on page 356 11 Remove the standard bin cover See Standard bin cover removal MX81x on page 359 12 Disconnect and remove the two cables that are attached to the cartridge door from the con...

Page 355: ...16 Detach the two springs from the machine 17 Remove the cartridge door 7463 Repair information 355...

Page 356: ...removal 1 Open the rear door 2 Remove the screw A 3 Remove the output bin sensor cover Sensor standard bin full removal 1 Open the control panel door 2 Open the rear door 3 Remove the sensor cover 746...

Page 357: ...ull 6 Disconnect the cable B Standard bin cover removal MX71x 1 Remove the left cover See Left cover removal MX71x on page 301 2 Remove the right cover See Right cover removal MX71x on page 311 3 Open...

Page 358: ...standard bin full with actuator See Sensor standard bin full removal on page 356 6 Remove the four screws A 7 Cut the two cable ties securing the cables to the bottom of the standard bin cover 7463 Re...

Page 359: ...cover See Left cover removal MX81x on page 303 2 Remove the right cover See Right cover removal MX71x on page 311 3 Open the rear door 4 Remove the top cover See Top cover removal on page 314 5 Remov...

Page 360: ...er 7 Remove the upper redrive See Upper redrive removal on page 363 8 Remove the sensor standard bin full with actuator See Sensor standard bin full removal on page 356 9 Remove the five screws B 7463...

Page 361: ...removal MX81x on page 310 3 Remove the fuser access door See Fuser access door removal on page 349 4 Remove the standard bin cover See Standard bin cover removal MX71x on page 357 for MX71x or Standa...

Page 362: ...to connector cable from the upper redrive motor bracket 8 Remove the seven screws A securing the upper redrive motor bracket 9 Disconnect the REDRIVE J104 cable from the controller board 7463 Repair i...

Page 363: ...ove the upper redrive motor with cable Upper redrive removal 1 Open the rear door 2 For MX81x remove the top cover See Top cover removal on page 314 3 Open the fuser access door 7463 Repair informatio...

Page 364: ...t Base printer bottom removals Duplex removal MX71x on page 365 Duplex removal MX81x on page 366 Duplex front flap removal on page 368 Duplex rear flap removal on page 369 Left frame extension removal...

Page 365: ...age 301 3 Remove the rear door See Rear door removal on page 307 4 Remove the rear lower cover See Rear lower cover removal on page 309 5 Remove the PCBA housing See PCBA housing removal on page 394 6...

Page 366: ...al on page 314 2 Remove the left cover See Left cover removal MX71x on page 301 3 Remove the rear door See Rear door removal on page 307 4 Remove the rear lower cover See Rear lower cover removal on p...

Page 367: ...ve the pick roller assembly See Pick roller assembly removal on page 377 10 Remove the media feeder See Media feeder removal on page 393 11 Remove the two screws A securing the duplex to the machine 1...

Page 368: ...ect the machine from any input options 2 Carefully place the machine on its rear side so that the bottom of the machine is exposed as shown in the following image CAUTION POTENTIAL INJURY Remove all d...

Page 369: ...y detach it from the machine Duplex rear flap removal Warning Potential Damage When removing the duplex rear flap ensure that you retain the attached springs 1 Press down on the duplex rear flap and r...

Page 370: ...m the machine 3 Gently remove the duplex rear flap Left frame extension removal MX71x 1 Remove the left cover See Left cover removal MX71x on page 301 2 Gently place the printer on its right side 7463...

Page 371: ...3 Remove the two screws A securing the left frame extension to the machine 4 Release the two hooks B 7463 Repair information 371...

Page 372: ...ve the controller board access shield See Controller board access shield removal on page 388 3 Remove the rear door See Rear door removal on page 307 4 Remove the left cover See Left cover removal MX7...

Page 373: ...8 Remove the six screws A securing the left frame extension to the machine 9 Release the two hooks B 7463 Repair information 373...

Page 374: ...0 Remove the left frame extension 11 Disconnect the cables from the controller board Media tray removal 1 Pull the media tray out from the machine until you meet resistance 7463 Repair information 374...

Page 375: ...s shown in the following image and remove it from the machine Media size actuator removal 1 Remove the media tray See Media tray removal on page 374 2 Pry the free end and then swing the actuator 7463...

Page 376: ...3 Press the free end to remove the actuator Installation notes a Press the actuator into the square bar to attach it 7463 Repair information 376...

Page 377: ...to gain access to the pick roller assembly Note When removing the pick roller assembly avoid all contact with the roller surfaces or paper jams might occur 3 Squeeze both sides of the pick roller lat...

Page 378: ...Carefully place the machine on its rear side so that the bottom of the machine is exposed 3 Remove the three screws A securing the sensor duplex path to the machine 4 Remove the sensor duplex path 5 D...

Page 379: ...Remove the left cover See Left cover removal MX71x on page 301 5 Remove the PCBA housing See PCBA housing removal on page 394 6 Remove the media tray See Media tray removal on page 374 7 Remove the p...

Page 380: ...10 Release the hooks B securing the sensor tray 1 media out to the media feeder 11 Remove the sensor tray 1 media out 7463 Repair information 380...

Page 381: ...button to release the separator roller assembly from the media tray 3 Remove the separator roller assembly Right frame extension MX71x 1 Remove the base machine from any input options 2 Remove the med...

Page 382: ...4 Remove the two screws A securing the right frame extension to the machine 7463 Repair information 382...

Page 383: ...the right frame extension Right frame extension removal MX81x 1 Remove the controller board access cover See Controller board access cover removal on page 387 2 Remove the controller board access shie...

Page 384: ...emoval MX71x on page 301 5 Remove the right cover See Right cover removal MX71x on page 311 6 Remove the rear lower door See Rear lower door removal MX81x on page 310 7 Remove the four screws A securi...

Page 385: ...ss shield removal on page 388 Fuser drive motor removal on page 388 Main cooling fan removal on page 390 Main drive motor removal on page 391 Media feeder removal on page 393 PCBA housing removal on p...

Page 386: ...ponent has been installed in a machine and has been powered up in normal user mode it cannot be used in another machine it must be returned to the manufacturer The machine must be powered up in Diagno...

Page 387: ...sure you retain the flash card from the original controller board so that you can use it with the replacement controller board Controller board access cover removal Detach the controller board access...

Page 388: ...the controller board access shield to the machine 3 Move the controller board access shield toward the front of the machine to remove it Fuser drive motor removal 1 Remove the rear door See Rear door...

Page 389: ...al on page 394 7 Remove the main drive motor See Main drive motor removal on page 391 8 Remove the harnesses from the clamp A 9 Remove the three screws B securing the fuser drive motor to the machine...

Page 390: ...the fuser drive motor ensure that the cable is properly reconnected Main cooling fan removal 1 Remove the left cover See Left cover removal MX71x on page 301 2 Remove the controller board access shiel...

Page 391: ...ght cover See Right cover removal MX71x on page 311 3 Remove the rear lower cover See Rear lower cover removal on page 309 4 Remove the LVPS See LVPS removal on page 403 5 Remove the left cover See Le...

Page 392: ...otor Installation warning When replacing the main drive motor make sure that the control panel door is in the closed position or the main drive motor will not align properly and damage will occur Inst...

Page 393: ...removal on page 403 4 Remove the left cover See Left cover removal MX71x on page 301 5 Remove the PCBA housing See PCBA housing removal on page 394 6 Remove the pick roller assembly See Pick roller a...

Page 394: ...sing 1 Remove the right cover See Right cover removal MX71x on page 311 2 Remove the rear lower cover See Rear lower cover removal on page 309 3 Remove the LVPS See LVPS removal on page 403 4 Remove t...

Page 395: ...6 Remove the five screws A 7 Remove the PCBA housing 7463 Repair information 395...

Page 396: ...eft cover See Left cover removal MX71x on page 301 2 Remove the screw A securing the bracket to the machine 3 Remove the bracket from the machine 4 Disconnect the cable B from the sensor control panel...

Page 397: ...3 4 Remove the left cover See Left cover removal MX71x on page 301 5 Remove the PCBA housing See PCBA housing removal on page 394 6 Remove the pick roller assembly See Pick roller assembly removal on...

Page 398: ...ar lower cover See Rear lower cover removal on page 309 3 Remove the LVPS See LVPS removal on page 403 4 Remove the left cover See Left cover removal MX71x on page 301 5 Remove the PCBA housing See PC...

Page 399: ...otor Base printer right removals Cartridge cooling fan removal on page 400 Duplex cooling fan removal on page 401 HVPS removal on page 402 LVPS removal on page 403 Power switch removal on page 406 746...

Page 400: ...x on page 311 2 Remove the screw A securing the cartridge cooling fan to the machine 3 Remove the cartridge cooling fan 4 Disconnect the cable B Installation note When replacing the cartridge cooling...

Page 401: ...71x on page 311 2 Remove the screw A securing the duplex cooling fan from the machine 3 Remove the duplex cooling fan 4 Disconnect the cable B Installation note When replacing the duplex cooling fan e...

Page 402: ...removal 1 Remove the right cover See Right cover removal MX71x on page 311 2 Disconnect four cables A from the HVPS 3 Remove the four screws B securing the HVPS to the machine 7463 Repair information...

Page 403: ...y reattached When replacing the HVPS make sure the cables are properly reattached LVPS removal 1 Remove the right cover See Right cover removal MX71x on page 311 2 Remove the rear lower cover See Rear...

Page 404: ...lding down the duplex rear flap remove the two screws B securing the LVPS to the machine 5 Gently but firmly pull the LVPS partially from the machine as shown in the following image 7463 Repair inform...

Page 405: ...he LVPS Installation warning When replacing the LVPS ensure that the LVPS is perfectly square to the printer as opposed to replacing it at an angle If you try to replace the LVPS at an angle damage wi...

Page 406: ...ngage the controller board Power switch removal 1 Remove the rear lower cover See Rear lower cover removal on page 309 2 Remove the right cover See Right cover removal MX71x on page 311 3 Remove the r...

Page 407: ...5 Remove the two screws B securing the power switch to the machine 6 Remove the screw C securing the grounding cable 7463 Repair information 407...

Page 408: ...anel removals 10 inch display removal on page 409 10 inch display MX81x removal on page 413 Control panel removal MX71x on page 414 Control panel removal MX81x on page 417 Control panel board removal...

Page 409: ...ge 442 Control panel speaker removal on page 443 USB cable removal on page 444 10 inch display removal 1 Remove the controller board access cover See Controller board access cover removal on page 387...

Page 410: ...ver 10 Remove the control panel See Control panel removal MX81x on page 417 11 Place the control panel upside down on a flat surface 12 Remove the six screws B securing the bottom cover to the assembl...

Page 411: ...13 Remove the bottom cover from the assembly 14 Remove the four screws C securing the ten inch display to the assembly 7463 Repair information 411...

Page 412: ...15 Disconnect the three cables D 16 Remove the ten inch display 7463 Repair information 412...

Page 413: ...page 417 2 Remove the four screws A securing the display 3 Carefully lift the display and then disconnect all the cables from the display Warning Potential Damage Connections B under the display are...

Page 414: ...t must be returned to the manufacturer The machine must be powered up in Diagnostic mode or the controller board control panel boards or control panel will become locked 1 Remove the toner supply cart...

Page 415: ...13 Remove the screw B securing the grounding cable to the machine 14 Remove the e clip C securing the pin to the hinge 7463 Repair information 415...

Page 416: ...15 Remove the pin 16 Raise the control panel to its uppermost position 17 Detach the two springs from the machine 7463 Repair information 416...

Page 417: ...ng in normal user mode See Controller board control panel replacement on page 268 Warning Potential Damage When a component has been installed in a machine and has been powered up in normal user mode...

Page 418: ...8 Remove the screw A securing the front scanner cover to the machine 9 Remove the front scanner cover 7463 Repair information 418...

Page 419: ...10 Remove the seven screws B securing the control panel to the machine 7463 Repair information 419...

Page 420: ...11 Disconnect the three cables C from the controller board 12 Remove the control panel 7463 Repair information 420...

Page 421: ...of troubleshooting while operating in normal user mode See Controller board control panel replacement on page 268 Warning Potential Damage When a component has been installed in a machine and has bee...

Page 422: ...ntrol panel replacement on page 268 Warning Potential Damage When a component has been installed in a machine and has been powered up in normal user mode it cannot be used in another machine it must b...

Page 423: ...the front scanner cover to the machine 9 Remove the front scanner cover 10 Remove the control panel See Control panel removal MX81x on page 417 11 Place the control panel upside down on a flat surfac...

Page 424: ...12 Remove the six screws B securing the bottom cover to the assembly 13 Remove the bottom cover from the assembly 7463 Repair information 424...

Page 425: ...14 Remove the five screws C 15 Disconnect the five cables D 7463 Repair information 425...

Page 426: ...16 Remove the control panel board Control panel front cover removal 1 Raise the control panel to its uppermost position 7463 Repair information 426...

Page 427: ...2 Remove the four screws A securing the control panel front cover to the machine 3 Remove the control panel front cover 7463 Repair information 427...

Page 428: ...l 1 Raise the control panel to its uppermost position 2 Remove the control panel front cover See Control panel front cover removal on page 426 3 Release the two springs from the control panel frame 74...

Page 429: ...e following image 5 Gently remove the control panel latch Control panel left bezel removal MX71x 1 Remove the control panel front cover See Control panel front cover removal on page 426 2 Raise the co...

Page 430: ...3 Remove the two screws A securing the control panel left bezel to the machine 4 Remove the control panel left bezel 7463 Repair information 430...

Page 431: ...See Control panel front cover removal on page 426 2 Remove the two screws A securing the control panel right bezel to the machine 3 Gently remove the control panel right bezel to gain access to the ca...

Page 432: ...trol panel hinge removal 1 Remove the left cover See Left cover removal MX71x on page 301 2 Remove the right cover See Right cover removal MX71x on page 311 3 Open the rear door 4 Remove the top cover...

Page 433: ...e standard bin cover See Standard bin cover removal MX71x on page 357 9 Remove the control panel See Control panel removal MX71x on page 414 10 Disconnect the left recoil spring 11 Remove the e clip A...

Page 434: ...14 Disconnect the USB cable C from the controller board 15 Remove the screw D securing the ground wire 7463 Repair information 434...

Page 435: ...l panel hinge removal 1 Remove the left cover See Left cover removal MX71x on page 301 2 Remove the right cover See Right cover removal MX71x on page 311 3 Open the rear door 4 Remove the top cover Se...

Page 436: ...Remove the standard bin cover See Standard bin cover removal MX71x on page 357 9 Remove the control panel See Control panel removal MX71x on page 414 10 Disconnect the right recoil spring 11 Remove th...

Page 437: ...13 Remove the screw B securing the ground wire 14 Position the right control panel hinge as shown in the following image 7463 Repair information 437...

Page 438: ...splay removal 7 inch and 10 inch 1 Remove the control panel front cover See Control panel front cover removal on page 426 2 Remove the control panel right bezel 3 Remove the screw A securing the cover...

Page 439: ...4 Gently press the hinge inward to release it from the machine 5 Remove the tilting display 7463 Repair information 439...

Page 440: ...6 Remove the ground wire Standard bin LED board removal 1 Remove the two screws A and then remove the board cover 7463 Repair information 440...

Page 441: ...e the board Control panel cover removal 1 Remove the control panel See Control panel removal MX71x on page 414 or Control panel removal MX81x on page 417 2 Remove the four screws A and then remove the...

Page 442: ...the control panel buttons Control panel buttons removal 1 Remove the control panel See Control panel removal MX71x on page 414 or Control panel removal MX81x on page 417 2 Remove the control panel co...

Page 443: ...s Control panel speaker removal 1 Remove the control panel See Control panel removal MX71x on page 414 or Control panel removal MX81x on page 417 2 Remove the control panel cover See Control panel cov...

Page 444: ...Control panel removal MX81x on page 417 2 Remove the control panel cover See Control panel cover removal on page 441 3 Remove the control panel speaker See Control panel speaker removal on page 443 4...

Page 445: ...1 2 Remove the rear lower door See Rear lower door removal MX81x on page 310 3 Remove the right cover See Right cover removal MX71x on page 311 4 On the right side of the machine remove the four A scr...

Page 446: ...sen the six screws D securing the controller board shield to the machine 8 Remove the controller board shield 9 Remove the screw E securing the grounding bracket to the machine 7463 Repair information...

Page 447: ...10 Disconnect the two cables F 11 Gently remove the ADF scanner assembly from the machine 7463 Repair information 447...

Page 448: ...cover removal on page 470 2 Remove the two screws A securing the two ground straps to the ADF 3 Disconnect the JICC1 and JADF1 cables from the ADF controller card 4 Pinch the snaps on the JICC1 and J...

Page 449: ...er See ADF front cover removal on page 459 2 Remove the ADF rear cover See ADF rear cover removal on page 470 3 Remove the flatbed glass cushion See Flatbed glass cushion removal on page 504 4 Disconn...

Page 450: ...s 8 Remove the ADF bottom door ADF scanner CCD removal 1 Remove the ADF front cover See ADF front cover removal on page 459 2 Remove the ADF rear cover See ADF rear cover removal on page 470 3 Remove...

Page 451: ...5 Disconnect the CCD ribbon cable A from the scanner CCD 6 Remove the document set receiver sensor 7 Remove the two screws with spring B securing the scanner CCD 7463 Repair information 451...

Page 452: ...se a flat head screw driver to remove the bottom support bracket F 10 Push the ADF scanner frame away from the scanner CCD 1 and then carefully lift the front of the scanner CCD 2 Note Carefully maneu...

Page 453: ...11 Remove the scanner CCD 7463 Repair information 453...

Page 454: ...ar cover See ADF rear cover removal on page 470 2 Remove all the cables from cable connectors on the ADF controller card 3 Remove the six screws B securing the ADF controller card and then remove the...

Page 455: ...emove the ADF front cover 2 Remove the ADF rear cover 3 Disconnect the JHINGE1 cable A from the ADF controller 4 Remove the ADF left lower cover 5 Remove the screw B securing the ground cable 7463 Rep...

Page 456: ...C and the retaining bracket D securing the ADF door 7 Remove the ADF door ADF feed belt removal 1 Open the ADF door 2 Remove the ADF pick roller cover See ADF pick roller cover removal on page 467 746...

Page 457: ...3 Push down the feed belt and then push the ADF feed belt to the left to release ADF float plate with springs removal 1 Open the ADF door 7463 Repair information 457...

Page 458: ...ate in three locations A on the right side 3 Set the teflon paper deflector B aside then pry the ADF float plate in three locations C on the left side 4 Remove the ADF float plate with springs D 7463...

Page 459: ...emoval 1 Raise the ADF assembly 2 Remove the two screws A at the bottom side of the ADF front cover 3 Open the ADF top cover 4 Remove the two screws B on the top side of the ADF front cover 7463 Repai...

Page 460: ...rive parts pack removal 1 Remove the ADF front cover See ADF front cover removal on page 459 2 Remove the belt A 3 Remove the two springs B 4 Remove the c clips C 5 Remove the two screws D 6 Remove th...

Page 461: ...sensor 9 Pinch the snap of the sensors G from the back to remove ADF input tray removal 1 Remove the ADF front cover See ADF front cover removal on page 459 2 Remove the ADF rear cover See ADF rear co...

Page 462: ...3 Disconnect the JTRAY1 cable A from the ADF controller card 4 Remove the four screws B securing the ADF input tray 7463 Repair information 462...

Page 463: ...over removal on page 470 2 Remove the ADF assembly See ADF assembly removal on page 448 3 Remove the ADF rear side drive parts pack See ADF rear side drive parts pack removal on page 472 4 Remove the...

Page 464: ...cover removal 1 Open the ADF top door 2 Remove the four screws A securing the ADF rear cover 3 Open the ADF then loosen the ADF rear cover Note Do not completely remove the ADF rear cover 7463 Repair...

Page 465: ...4 Slide the ADF left lower cover down to disengage it from the tabs on the ADF frame 7463 Repair information 465...

Page 466: ...front cover removal on page 459 2 Remove the ADF rear cover See ADF rear cover removal on page 470 3 Remove the ADF left lower cover See ADF left lower cover removal on page 464 4 Open the ADF door 5...

Page 467: ...6 Lift and slide the ADF lift tray to remove ADF pick roller cover removal 1 Open the ADF top cover 7463 Repair information 467...

Page 468: ...roller cover and then remove the ADF pick roller cover A ADF pick roller removal 1 Open the ADF door 2 Remove the pick roller cover See ADF pick roller cover removal on page 467 3 Squeeze the pick rol...

Page 469: ...k roller to remove ADF push button switch sensor removal 1 Remove the ADF rear cover See ADF rear cover removal on page 470 2 Remove the cable A attached to the push button switch sensor 7463 Repair i...

Page 470: ...3 Pinch the tabs on the push button switch sensor to remove ADF rear cover removal 1 Open the ADF top cover 7463 Repair information 470...

Page 471: ...2 Remove the four screws A securing the ADF rear cover 3 Remove the ADF rear cover 7463 Repair information 471...

Page 472: ...move the seven screws B securing the ADF rear side drive parts pack 4 Remove the ADF rear side drive parts pack ADF right hinge removal 1 Remove the ADF rear cover See ADF rear cover removal on page 4...

Page 473: ...4 Remove the ADF right hinge B ADF separation guide removal 1 Open the ADF top cover 2 Remove the four screws A securing the ADF separation guide 7463 Repair information 473...

Page 474: ...3 Remove the ADF separation guide B ADF separator roller removal 1 Open the ADF top cover 7463 Repair information 474...

Page 475: ...2 Remove the ADF separator roller access cover 3 Press the latch on the ADF separator roller to release it from the shaft 7463 Repair information 475...

Page 476: ...ensor ADF 1st scan removal 1 Remove the ADF lift tray See ADF lift tray removal on page 466 2 Remove the separator roller See ADF separator roller removal on page 474 3 Remove the screw A securing the...

Page 477: ...nd then remove the sensor Sensor ADF elevator tray home position removal 1 Remove the ADF rear cover See ADF rear cover removal on page 470 2 Remove the mylar and release the hooks securing the sensor...

Page 478: ...removal on page 459 2 Remove the ADF rear cover See ADF rear cover removal on page 470 3 Remove the ADF input tray See ADF input tray removal on page 461 4 Remove the ADF lift tray See ADF lift tray r...

Page 479: ...machine 7 Remove the sensor ADF lower door interlock 8 Disconnect the cable A Sensor ADF top door interlock removal 1 Remove the ADF front cover See ADF front cover removal on page 459 2 Remove the A...

Page 480: ...lock to the machine 4 Remove the sensor ADF top door interlock 5 Disconnect the cable A ADF tray lift drive removal 1 Remove the ADF front cover See ADF front cover removal on page 459 2 Remove the AD...

Page 481: ...oval on page 466 4 Remove the input tray See ADF input tray removal on page 461 5 Remove the JELEV1 cable A from the ADF controller card 6 Remove the three screws B and the c clip C on the rear of the...

Page 482: ...7 Remove the bushing D motor E and gear F 8 Remove the second bushing G underneath the gear from the rear of the ADF tray lift drive 7463 Repair information 482...

Page 483: ...9 Remove the c clip H and bushing I from the front of the ADF tray lift drive 10 Pull then lift the ADF tray lift drive shaft to remove 7463 Repair information 483...

Page 484: ...Bin extension removal Pull the bin extension to remove it Deskew idler shaft removal 1 Open the ADF door 7463 Repair information 484...

Page 485: ...59 4 Remove the e clip securing the deskew idler shaft from the front of the ADF 5 Remove the deskew idler shaft First scan roll drive gear 40t removal 1 Remove the ADF rear cover See ADF rear cover r...

Page 486: ...emoval on page 470 3 Remove the ADF input tray See ADF input tray removal on page 461 4 Remove the ADF lift tray See ADF lift tray removal on page 466 5 Remove the ADF float plate with spring See ADF...

Page 487: ...with flag sensor ADF media exit removal 1 Remove the ADF front cover See ADF front cover removal on page 459 2 Remove the ADF rear cover See ADF rear cover removal on page 470 3 Remove the ADF left lo...

Page 488: ...F input tray removal on page 461 6 Remove the ADF lift tray See ADF lift tray removal on page 466 7 Disconnect the cable A from the sensor 8 Remove the mylar and then pinch the snap of the sensor to r...

Page 489: ...l on page 470 2 Disconnect the JDSKW1 cable A from the ADF controller card 3 Remove the ADF rear side drive parts pack See ADF rear side drive parts pack removal on page 472 4 Remove the e clip B on t...

Page 490: ...F rear cover removal on page 470 3 Remove the ADF left lower cover See ADF left lower cover removal on page 464 4 Remove the ADF pick roller cover See ADF pick roller cover removal on page 467 5 Remov...

Page 491: ...se the ADF door cover from the snaps 9 Disconnect the cable B from the interface card 10 Remove the three screws C 11 Remove the ADF separation guide 12 Remove the three screws D 7463 Repair informati...

Page 492: ...sensor parts kit Sensor ADF gap detect removal 1 Open the ADF door 2 Remove the pick roller cover See ADF pick roller cover removal on page 467 3 Remove the screw A securing the sensor ADF gap detect...

Page 493: ...1 Remove the ADF front cover See ADF front cover removal on page 459 2 Remove the ADF rear cover See ADF rear cover removal on page 470 3 Remove the ADF left lower cover See ADF left lower cover remo...

Page 494: ...466 7 Disconnect the cable from the controller board 8 Push the sensor to remove Sensor ADF pick removal 1 Open the ADF top cover 2 Remove the separation guide 3 Remove the ADF separator roll 4 Disco...

Page 495: ...e screw A from the sensor Sensor ADF skew detect removal 1 Open the ADF top cover 2 Remove the separation guide 3 Remove the ADF separator roll 4 Disconnect the cable from the sensor 7463 Repair infor...

Page 496: ...29t removal 1 Remove the ADF rear cover See ADF rear cover removal on page 470 2 Remove the ADF rear side drive parts pack See ADF rear side drive parts pack removal on page 472 3 Remove the e clip A...

Page 497: ...Scanner unit removal 1 Remove the controller board cover 2 Remove the controller board shield 3 Remove the J51 cable A and JADF1 cable B from the controller board 4 Remove the flatbed scanner left cov...

Page 498: ...canner right cover 9 Take out the J51 cable C and JADF1 cable D 10 Remove the control panel Note Do not disconnect the cables and do not entirely remove the control panel from the machine 11 Remove th...

Page 499: ...nit assembly Flatbed scanner assembly removal 1 Remove the ADF assembly See ADF assembly removal on page 448 2 Remove the printer left cover See Left cover removal MX71x on page 301 3 Remove the contr...

Page 500: ...ter controller card and then remove the cables from the frame 5 Remove the six screws B securing the flatbed assembly on the left side of the printer 6 Remove the printer right cover See Right cover r...

Page 501: ...r screws E securing the flatbed scanner assembly on the right side of the printer 8 Remove the four screws E securing the flatbed assembly on the right side of the printer 9 Open the printer rear door...

Page 502: ...canner front cover removal MX71x 1 Remove the ADF assembly 2 Pry the edge of the ADF front cover to disengage the snaps 3 Unsnap the flatbed front cover from the rest of the tabs on the flatbed scanne...

Page 503: ...front cover removal MX81x 1 Open the ADF 2 Remove the screw A securing the front scanner cover to the machine 3 Slide the flatbed scanner front cover to the right and then pull to remove 7463 Repair...

Page 504: ...Flatbed glass cushion removal 1 Open the ADF 2 Remove the flatbed glass cushion 7463 Repair information 504...

Page 505: ...removal on page 448 2 Slide the flatbed scanner left cover to the rear and then slide out to remove Flatbed scanner left cover removal MX81x 1 Open the ADF 2 Remove the column left front cover See Co...

Page 506: ...t cover removal MX81x 1 Open the ADF 2 Pull to remove the flatbed scanner right cover Note Pull on the rear part of the flatbed scanner right cover firs before removing the entire scanner right cover...

Page 507: ...anner right cover removal on page 506 5 Remove the flatbed front cover See Flatbed scanner front cover removal on page 502 6 Remove the flatbed scanner glass See Flatbed scanner glass removal on page...

Page 508: ...scanner until it exits completely from the other shaft 10 Release the flatbed CCD scanner from the belt Installation note Make sure that the belt grooves are in full contact with the CCD grooves 7463...

Page 509: ...11 Unlock the cable connector and then disconnect the FFC from the flatbed CCD scanner See Ribbon cable connectors on page 269 7463 Repair information 509...

Page 510: ...emoval on page 448 3 Remove the flatbed left cover See Flatbed scanner left cover removal topic on page 505 4 Remove the flatbed right cover See Flatbed scanner right cover removal on page 506 5 Remov...

Page 511: ...9 Remove the ground strap B 10 Disconnect the cable C from the motor 11 Slide off one end of the shaft and then remove the two screws D 7463 Repair information 511...

Page 512: ...12 Remove the tension belt E 13 Remove the two c clips F 14 Remove the two gears G 7463 Repair information 512...

Page 513: ...embly removal on page 448 3 Remove the flatbed left cover See Flatbed scanner left cover removal topic on page 505 4 Remove the flatbed right cover See Flatbed scanner right cover removal on page 506...

Page 514: ...8 Remove the three screws C at the left side 9 Remove the three screws D at the right side 7463 Repair information 514...

Page 515: ...y removal on page 448 3 Remove the flatbed left cover See Flatbed scanner left cover removal topic on page 505 4 Remove the flatbed right cover See Flatbed scanner right cover removal on page 506 5 Re...

Page 516: ...mbly removal on page 448 3 Remove the flatbed left cover See Flatbed scanner left cover removal topic on page 505 4 Remove the flatbed right cover See Flatbed scanner right cover removal on page 506 5...

Page 517: ...8 Loosen the adjustment screw A 9 Pull the belt to right and then tighten the adjustment screw 10 Remove the belt 7463 Repair information 517...

Page 518: ...11 Remove the screw B securing the tension pulley Installation notes a Loosen the adjustment screw A 7463 Repair information 518...

Page 519: ...b Squeeze the pulley and then tighten the adjustment screw c Install the pulley by tightening the screw B d Install the belt on the gear 7463 Repair information 519...

Page 520: ...on page 522 Drawer pick roller removal on page 522 Sensor pick roll position removal on page 522 Drawer assembly rear cover removal on page 523 Drawer assembly left cover removal on page 524 Drawer co...

Page 521: ...r then lift the printer or drawer above it and separate Media tray separation roller removal Press and hold the button 1 then pull the separation roller 2 and remove Media tray assembly removal Fully...

Page 522: ...roller removal 1 Remove the media tray See 250 550 sheet media tray option removal on page 521 2 Move the rollers downward 1 then push the latches inward 2 and pull out the pick roller 3 Sensor pick r...

Page 523: ...isconnect the cable B and remove the sensor pick roller position Drawer assembly rear cover removal Note This is not a FRU Remove the four screws A then remove the rear cover 7463 Repair information 5...

Page 524: ...bly left cover removal Note This is not a FRU 1 Remove the drawer assembly rear cover See Drawer assembly rear cover removal on page 523 2 Remove the five screws A from the left cover 7463 Repair info...

Page 525: ...al 1 Remove the drawer assembly rear cover See Drawer assembly rear cover removal on page 523 2 Remove the drawer assembly left cover See Drawer assembly left cover removal on page 524 3 Disconnect al...

Page 526: ...ear cover See Drawer assembly rear cover removal on page 523 2 Remove the drawer assembly left cover See Drawer assembly left cover removal on page 524 3 Remove the tray controller PCBA See Drawer con...

Page 527: ...riginal routing of the cable Drawer lower interface cable removal 1 Remove the drawer assembly rear cover See Drawer assembly rear cover removal on page 523 2 Remove the drawer assembly left cover See...

Page 528: ...nal routing of the cable Drawer media feeder removal 1 Remove the drawer assembly rear cover See Drawer assembly rear cover removal on page 523 2 Remove the drawer assembly left cover See Drawer assem...

Page 529: ...hree screws from the media feeder using a 1 Phillips screwdriver 5 To remove the media feeder take note of the following While pushing the media feeder upward clear the obstacle points B 7463 Repair i...

Page 530: ...r Be careful not to damage the media feeder Drawer transport motor removal 1 Remove the drawer assembly rear cover See Drawer assembly rear cover removal on page 523 2 Remove the drawer assembly left...

Page 531: ...ia tray See 250 550 sheet media tray option removal on page 521 2 Remove the rear cover See Drawer assembly rear cover removal on page 523 3 Remove the left cover See Drawer assembly left cover remova...

Page 532: ...5 Remove the seven screws A under the drawer 6 From the left side of the drawer remove the nine screws B 7463 Repair information 532...

Page 533: ...the original routing of the cable 9 Route the sensor cable off the drawer and remove the sensor Sensor pick removal 1 Remove the media tray See 250 550 sheet media tray option removal on page 521 2 Re...

Page 534: ...Disconnect and release the cables J4 J8 and J7 from the controller PCBA Note Pay attention to the original position of the cables 5 Remove the six screws A under the drawer 7463 Repair information 53...

Page 535: ...6 From the left side of the drawer remove the nine screws B 7 Pry the frame loose to release the pins C 7463 Repair information 535...

Page 536: ...ia guide removal on page 538 HCIT front cover removal on page 539 HCIT pick arm assembly removal on page 541 HCIT drawer assembly rear cover removal on page 542 HCIT drawer assembly left cover removal...

Page 537: ...er or drawer above it and separate HCIT removal 1 Fully extend the tray then press the left and right latches to release the tray 2 Pull the media tray out of the drawer HCIT drawer assembly removal R...

Page 538: ...arator roll assembly removal Press and hold the button 1 then pull the separator roll assembly and remove 2 HCIT media guide removal Pull the media guide out of the tray and remove 7463 Repair informa...

Page 539: ...HCIT front cover removal 1 Remove the HCIT See HCIT removal on page 537 2 Remove the three screws A behind the media tray front cover 7463 Repair information 539...

Page 540: ...3 Remove the three screws B behind the cover at the other side 4 Release the latches and remove the media tray front cover 7463 Repair information 540...

Page 541: ...HCIT pick arm assembly removal 1 Remove the HCIT See HCIT removal on page 537 2 Push the latches inward 1 and pull out the pick arm assembly 2 7463 Repair information 541...

Page 542: ...val Note This is not a FRU 1 Remove the four screws A from the drawer rear cover 2 Flex the cover to release the tabs securing the upper portion 3 Ease the drawer assembly rear cover off the drawer an...

Page 543: ...1 Remove the drawer assembly rear cover See HCIT drawer assembly rear cover removal on page 542 2 Remove the two screws A from the front side of the cover 3 Remove the two screws B from the top side o...

Page 544: ...4 Remove the two screws C from the rear side of the cover 5 Remove the left cover 7463 Repair information 544...

Page 545: ...assembly right cover removal 1 Remove the drawer assembly rear cover See HCIT drawer assembly rear cover removal on page 542 2 Remove the two screws A from the front side of the cover 7463 Repair info...

Page 546: ...3 Remove the two screws B from the top side of the cover 4 Remove the two screws C from the rear side of the cover 7463 Repair information 546...

Page 547: ...mbly rear cover See HCIT drawer assembly rear cover removal on page 542 2 Remove the drawer assembly left cover See HCIT drawer assembly left cover removal on page 543 3 Disconnect all the cables J3 J...

Page 548: ...cover See HCIT drawer assembly rear cover removal on page 542 2 Remove the drawer assembly left cover See HCIT drawer assembly left cover removal on page 543 3 Disconnect all cables from the controlle...

Page 549: ...4 Remove the ground screw A 5 Remove the 11 screws B then remove the top cover 7463 Repair information 549...

Page 550: ...HCIT drawer assembly rear cover removal on page 542 2 Remove the HCIT drawer assembly right cover See HCIT drawer assembly right cover removal on page 545 3 Disconnect the drive motor cable B then re...

Page 551: ...4 Remove the other four screws C from the front side of the frame 7463 Repair information 551...

Page 552: ...er assembly interface cable removal 1 Remove the HCIT drawer assembly rear cover See HCIT drawer assembly rear cover removal on page 542 2 Remove the HCIT drawer assembly left cover See HCIT drawer as...

Page 553: ...original routing of the cable Sensor HCIT media low with flag removal 1 Remove the HCIT See HCIT removal on page 537 2 Remove the drawer assembly rear cover See HCIT drawer assembly rear cover removal...

Page 554: ...the HCIT See HCIT removal on page 537 2 Remove the drawer assembly rear cover See HCIT drawer assembly rear cover removal on page 542 3 Remove the drawer assembly left cover See HCIT drawer assembly...

Page 555: ...5 Release the latches A holding the sensor to the media feeder 7463 Repair information 555...

Page 556: ...page 537 2 Remove the drawer assembly rear cover See HCIT drawer assembly rear cover removal on page 542 3 Remove the drawer assembly left cover See HCIT drawer assembly left cover removal on page 54...

Page 557: ...537 2 Remove the drawer assembly rear cover See HCIT drawer assembly rear cover removal on page 542 3 Remove the drawer assembly left cover See HCIT drawer assembly left cover removal on page 543 4 Re...

Page 558: ...6 Remove the screw A securing the feeder to the top 7 Disconnect the two cables B from the media feeder 8 Remove the six screws C securing the media feeder 7463 Repair information 558...

Page 559: ...removal on page 560 Media tray front cover removal on page 561 Drawer pick roller removal on page 561 Sensor pick roll position removal on page 561 Drawer assembly rear cover removal on page 562 Drawe...

Page 560: ...rawer then lift the printer or drawer above it and separate Media tray separation roller removal Press and hold the button 1 then pull the separation roller 2 and remove Media tray assembly removal Fu...

Page 561: ...1 Remove the media tray See 550 sheet media tray and drawer assembly removal on page 560 2 Move the rollers downward 1 then push the latches inward 2 and pull out the pick roller 3 Sensor pick roll po...

Page 562: ...4 Disconnect the cable B and remove the sensor Drawer assembly rear cover removal Note This is not a FRU Remove the four screws A then remove the rear cover 7463 Repair information 562...

Page 563: ...bly left cover removal Note This is not a FRU 1 Remove the drawer assembly rear cover See Drawer assembly rear cover removal on page 562 2 Remove the five screws A from the left cover 7463 Repair info...

Page 564: ...al 1 Remove the drawer assembly rear cover See Drawer assembly rear cover removal on page 562 2 Remove the drawer assembly left cover See Drawer assembly left cover removal on page 563 3 Disconnect al...

Page 565: ...ear cover See Drawer assembly rear cover removal on page 562 2 Remove the drawer assembly left cover See Drawer assembly left cover removal on page 563 3 Remove the tray controller PCBA See Drawer con...

Page 566: ...riginal routing of the cable Drawer lower interface cable removal 1 Remove the drawer assembly rear cover See Drawer assembly rear cover removal on page 562 2 Remove the drawer assembly left cover See...

Page 567: ...nal routing of the cable Drawer media feeder removal 1 Remove the drawer assembly rear cover See Drawer assembly rear cover removal on page 562 2 Remove the drawer assembly left cover See Drawer assem...

Page 568: ...hree screws from the media feeder using a 1 Phillips screwdriver 5 To remove the media feeder take note of the following While pushing the media feeder upward clear the obstacle points B 7463 Repair i...

Page 569: ...r Be careful not to damage the media feeder Drawer transport motor removal 1 Remove the drawer assembly rear cover See Drawer assembly rear cover removal on page 562 2 Remove the drawer assembly left...

Page 570: ...a tray See 550 sheet media tray and drawer assembly removal on page 560 2 Remove the rear cover See Drawer assembly rear cover removal on page 562 3 Remove the left cover See Drawer assembly left cove...

Page 571: ...5 Remove the seven screws A under the drawer 6 From the left side of the drawer remove the nine screws B 7463 Repair information 571...

Page 572: ...original routing of the cable 9 Route the sensor cable off the drawer and remove the sensor Sensor pick removal 1 Remove the media tray See 550 sheet media tray and drawer assembly removal on page 560...

Page 573: ...Disconnect and release the cables J4 J8 and J7 from the controller PCBA Note Pay attention to the original position of the cables 5 Remove the six screws A under the drawer 7463 Repair information 57...

Page 574: ...6 From the left side of the drawer remove the twelve screws B 7 Pry the frame loose to release the pins C 7463 Repair information 574...

Page 575: ...T media guide removal on page 577 HCIT front cover removal on page 578 HCIT pick arm assembly removal on page 579 HCIT drawer assembly rear cover removal on page 580 HCIT drawer assembly left cover re...

Page 576: ...er or drawer above it and separate HCIT removal 1 Fully extend the tray then press the left and right latches to release the tray 2 Pull the media tray out of the drawer HCIT drawer assembly removal R...

Page 577: ...arator roll assembly removal Press and hold the button 1 then pull the separator roll assembly and remove 2 HCIT media guide removal Pull the media guide out of the tray and remove 7463 Repair informa...

Page 578: ...over removal 1 Remove the HCIT See HCIT removal on page 576 2 Remove the three screws A behind the media tray front cover 3 Remove the three screws B behind the cover at the other side 7463 Repair inf...

Page 579: ...atches and remove the media tray front cover HCIT pick arm assembly removal 1 Remove the HCIT See HCIT removal on page 576 2 Push the latches inward 1 and pull out the pick arm assembly 2 7463 Repair...

Page 580: ...wer rear cover 2 Ease the drawer assembly rear cover off the drawer and remove HCIT drawer assembly left cover removal 1 Remove the drawer assembly rear cover See HCIT drawer assembly rear cover remov...

Page 581: ...over 4 Remove the left cover HCIT drawer assembly right cover removal 1 Remove the drawer assembly rear cover See HCIT drawer assembly rear cover removal on page 580 2 Remove the two screws A from the...

Page 582: ...he drawer assembly rear cover See HCIT drawer assembly rear cover removal on page 580 2 Remove the drawer assembly left cover See HCIT drawer assembly left cover removal on page 580 3 Disconnect all t...

Page 583: ...cover See HCIT drawer assembly rear cover removal on page 580 2 Remove the drawer assembly left cover See HCIT drawer assembly left cover removal on page 580 3 Disconnect all cables from the controlle...

Page 584: ...4 Remove the ground screw A 5 Remove the 11 screws B then remove the top cover 7463 Repair information 584...

Page 585: ...HCIT drawer assembly rear cover removal on page 580 2 Remove the HCIT drawer assembly right cover See HCIT drawer assembly right cover removal on page 581 3 Disconnect the drive motor cable B then re...

Page 586: ...4 Remove the other four screws C from the front side of the frame 7463 Repair information 586...

Page 587: ...er assembly interface cable removal 1 Remove the HCIT drawer assembly rear cover See HCIT drawer assembly rear cover removal on page 580 2 Remove the HCIT drawer assembly left cover See HCIT drawer as...

Page 588: ...original routing of the cable Sensor HCIT closed with flag removal 1 Remove the HCIT See HCIT removal on page 576 2 Remove the drawer assembly rear cover See HCIT drawer assembly rear cover removal o...

Page 589: ...Remove the HCIT See HCIT removal on page 576 2 Remove the drawer assembly rear cover See HCIT drawer assembly rear cover removal on page 580 3 Remove the drawer assembly left cover See HCIT drawer ass...

Page 590: ...5 Release the latches A holding the sensor to the media feeder 7463 Repair information 590...

Page 591: ...moval on page 576 2 Remove the drawer assembly rear cover See HCIT drawer assembly rear cover removal on page 580 3 Remove the drawer assembly left cover See HCIT drawer assembly left cover removal on...

Page 592: ...576 2 Remove the drawer assembly rear cover See HCIT drawer assembly rear cover removal on page 580 3 Remove the drawer assembly left cover See HCIT drawer assembly left cover removal on page 580 4 Re...

Page 593: ...6 Remove the screw A securing the feeder to the top 7 Disconnect the two cables B from the media feeder 8 Remove the six screws C securing the media feeder 7463 Repair information 593...

Page 594: ...9 Stapler offset stacker spring with string removal on page 601 Media stack flap right removal on page 602 Media stack flap left removal on page 603 Standard output bin LED removal on page 606 Sensor...

Page 595: ...to release and lift the output option off the printer Stapler offset stacker rear door removal 1 Open the rear door and detach the string A from the door Note Fasten the string end B to the rear side...

Page 596: ...osition the door at an angle approximately 90 degrees from the stapler Release the right hinge of the door first 1 then move the door to the right 2 to release the left hinge 7463 Repair information 5...

Page 597: ...er removal Note This is not a FRU 1 Open the rear door then detach the string A from the rear door Installation note Fasten the string end B to the rear side to prevent it from recoiling into the inte...

Page 598: ...2 Remove the two screws C then remove the left cover 7463 Repair information 598...

Page 599: ...removal 1 Remove the left cover See Stapler offset stacker left cover removal on page 597 2 Remove the right cover See Stapler right cover removal on page 617 3 Remove the two screws A from the left...

Page 600: ...4 Remove the two screws B from the right side 5 Remove the top cover 7463 Repair information 600...

Page 601: ...and detach the string A 2 Remove the right cover See Stapler right cover removal on page 617 3 Remove the spring B with string Installation note Pay attention to the original position of the string T...

Page 602: ...See Stapler right cover removal on page 617 3 Remove the top cover See Stapler offset stacker top cover removal on page 599 4 Remove the two screws B from the cover A 5 Move the media stack flap to t...

Page 603: ...eft removal 1 Remove the left cover See Stapler offset stacker left cover removal on page 597 2 Remove the right cover See Stapler right cover removal on page 617 3 Remove the top cover See Stapler of...

Page 604: ...ve the two screws B from the cover A 5 Move the media stack flap to the right to release the pins from the holes Note The metal latch C may need to be flexed to release the pins 7463 Repair informatio...

Page 605: ...6 Ease the media stack flap off the stapler assembly 7463 Repair information 605...

Page 606: ...tput bin LED removal 1 With a prying tool open the LED sensor cover 2 Release the latches A to remove the LED clear lens Disconnect the cable B and remove the standard output bin LED 7463 Repair infor...

Page 607: ...er See Stapler offset stacker left cover removal on page 597 2 With a prying tool open the LED sensor cover 3 Release the latches holding the sensor B to the cover 4 Disconnect the cable from the stap...

Page 608: ...moval on page 599 4 Disconnect the tamper motor cable A 5 Remove the two screws B then remove the right tamper motor Tamper motor left removal 1 Remove the left cover See Stapler offset stacker left c...

Page 609: ...cover removal on page 597 2 Remove the right cover See Stapler right cover removal on page 617 3 Remove the top cover See Stapler offset stacker top cover removal on page 599 4 Remove the tamper motor...

Page 610: ...otor removal 1 Remove the left cover See Stapler offset stacker left cover removal on page 597 2 Remove the right cover See Stapler right cover removal on page 617 3 Disconnect the cable A from the dr...

Page 611: ...stacker lower interface cable removal 1 Remove the left cover See Stapler offset stacker left cover removal on page 597 2 Unplug the two connectors J18 and J15 from the controller PCBA 7463 Repair in...

Page 612: ...3 From the bottom of the stapler offset stacker release the latches and push the connector off its slot 4 Remove the lower interface cable 7463 Repair information 612...

Page 613: ...left cover See Stapler offset stacker left cover removal on page 597 2 Disconnect all the cables J11 J5 J6 J4 J26 J24 J22 J23 J17 J3 J2 J1 J18 J15 J1 J12 J14 J8 J20 J9 and J7 then remove the three sc...

Page 614: ...3 Remove the controller PCBA Sensor bin full send removal 1 Remove the right cover See Stapler right cover removal on page 617 2 Remove the two screws A from the sensor 7463 Repair information 614...

Page 615: ...full send Sensor bin full receive removal 1 Remove the left cover See Stapler offset stacker left cover removal on page 597 2 Remove the stapler controller PCBA See Stapler offset stacker controller P...

Page 616: ...3 Remove the two screws A from the sensor 4 Disconnect the cable B and remove the sensor bin full receive 7463 Repair information 616...

Page 617: ...Stapler right cover removal 1 Open the rear door then detach the string from the rear door Note Fasten the string end B to the rear side to prevent it from recoiling into the interior of the finisher...

Page 618: ...2 Remove the two screws C then remove the right cover 7463 Repair information 618...

Page 619: ...Stapler cartridge access door removal Open the access door then pull it off the stapler right cover 7463 Repair information 619...

Page 620: ...page 617 2 Remove the four screws A securing the stapler carriage frame 3 Disconnect the two cables B from the stapler carriage assembly 4 Lift the stapler carriage frame then remove the two screws C...

Page 621: ...from the stapler assembly frame then remove the sensor B Stapler door close limit switch removal 1 Remove the stapler left cover See Stapler offset stacker left cover removal on page 597 2 Remove the...

Page 622: ...5 Disconnect the cables B from the stapler carriage assembly 6 Lift the stapler carriage frame then remove the two screws from the stapler carriage assembly C 7 Lift the stapler carriage to access th...

Page 623: ...val on page 624 Mailbox rear door removal on page 624 Mailbox right cover removal on page 626 Mailbox spring with string removal on page 627 Mailbox solenoid removal on page 628 Mailbox left cover rem...

Page 624: ...he latches to release and lift the mailbox assembly off the printer Mailbox top cover removal Lift the top cover and remove from the mailbox assembly Mailbox rear door removal 1 Open the rear door and...

Page 625: ...2 Position the rear door at the angle shown and pull the door off the mailbox 7463 Repair information 625...

Page 626: ...Mailbox right cover removal 1 Open the rear door and detach the string A from the door 2 Remove the top cover See Mailbox top cover removal on page 624 7463 Repair information 626...

Page 627: ...1 Remove the top cover See Mailbox top cover removal on page 624 2 Remove the mailbox right cover See Mailbox right cover removal on page 626 3 Remove the spring A with string Note Pay attention to th...

Page 628: ...ailbox top cover See Mailbox top cover removal on page 624 2 Remove the mailbox right cover See Mailbox right cover removal on page 626 3 Remove the mailbox left cover See Mailbox left cover removal o...

Page 629: ...4 Lift the middle portion of the cover to release the tabs A then remove the cover 5 Disconnect the solenoid cable J2A J2B or J2C from the controller PCBA 7463 Repair information 629...

Page 630: ...securing the solenoid 7 Route the cable off the mailbox then remove the solenoid Mailbox left cover removal 1 Open the rear door 2 Remove the top cover See Mailbox top cover removal on page 624 7463 R...

Page 631: ...box A then remove the left cover Mailbox controller PCBA removal 1 Remove the top cover See Mailbox top cover removal on page 624 2 Remove the mailbox left cover See Mailbox left cover removal on page...

Page 632: ...Disconnect all cables J1B J5 J4D J2A J4C J2B J4B J2C J4A J8 J1A J3B J7 J6 J12 and J3T and then remove the two screws A from the controller PCBA 4 Remove the controller PCBA 7463 Repair information 63...

Page 633: ...e top cover See Mailbox top cover removal on page 624 2 Remove the mailbox left cover See Mailbox left cover removal on page 630 3 Rotate the cam to clear the obstacle blocking the sensor 4 Disconnect...

Page 634: ...ve the sensor divert motor Mailbox lower interface cable removal 1 Remove the top cover See Mailbox top cover removal on page 624 2 Remove the mailbox left cover See Mailbox left cover removal on page...

Page 635: ...4 Cut the cable tie holding the lower interface cable Installation note Make sure the cables don t get in the way of moving parts 5 Push inward to release the latches A then push the connector off its...

Page 636: ...le J1B from the controller PCBA 4 Crimp both connector pins using pliers to make them fit the pin holes Push the connector off its slot 5 Remove the upper interface cable Mailbox divert motor removal...

Page 637: ...4 Remove the two screws B using a 1 Phillips screwdriver then remove the divert motor 7463 Repair information 637...

Page 638: ...moval 1 Pull the flag upwards to release the front pin 2 Ease the media bin full flag off the mailbox Installation note Make sure the flag s front and rear pins are inserted into their respective slot...

Page 639: ...1 Remove the top cover See Mailbox top cover removal on page 624 2 Remove the mailbox left cover See Mailbox left cover removal on page 630 3 Remove the diverter motor See Mailbox divert motor removal...

Page 640: ...4 Disconnect all cables J1B J5 J4D J2A J4C J2B J4B J2C J4A J8 J1A J3B J7 J6 J12 and J3T from the controller PCBA 5 Remove the two screws A then remove the shield 7463 Repair information 640...

Page 641: ...6 Remove the seven screws B from the inner left frame Installation note Pay attention to the original position of the grounding plate C 7463 Repair information 641...

Page 642: ...ct the cable D from the sensor 9 Release the latches and remove the sensor bin full receive Mailbox belt removal 1 Remove the top cover See Mailbox top cover removal on page 624 2 Remove the mailbox r...

Page 643: ...3 Remove the nine screws A from the inner right frame 4 Pull the latch to release then remove 7463 Repair information 643...

Page 644: ...away the inner right frame to access the belt C 7 Remove the belt Mailbox output bin LED assembly removal 1 Remove the top cover See Mailbox top cover removal on page 624 2 Remove the mailbox right c...

Page 645: ...3 Remove the nine screws A from the inner right frame 4 Pull the latch to release then remove 7463 Repair information 645...

Page 646: ...e inner right frame then remove the ground screw B 6 Swing the inner right frame away to access the LED assembly 7 Using a 1 Phillips screwdriver remove the two screws C from the LED assembly 7463 Rep...

Page 647: ...8 Disconnect the two cables D and remove the output bin LED assembly 7463 Repair information 647...

Page 648: ...7463 648...

Page 649: ...interface N A N A J9 Cartridge cooling fan HVPS 1 S_CART_FAN_ENC_C 2 GND 3 S_CART_FAN_C 4 S_HVPS_SERVO_C 5 S_HVPS_TX_ENB _C 6 S_HVPS_TX_PWM_C 7 S_ 24V_SW_C 8 S_HVPS_CHG_C 9 GND 10 S_HVPS_DEV_C 11 S_H...

Page 650: ...W_C J24 Fuser drive motor 1 FUSER_HALL_U_C 2 FUSER_HALL_V_C 3 FUSER_HALL_W_C 4 FUSER_FG_C 5 GND 6 5V_SW 7 FUSER_WIND_U_C 8 FUSER_WIND_V_C 9 FUSER_WIND_W_C J27 Fuser sensor smart chip 1 S_NAR_MEDIA _C...

Page 651: ...ZE1_C 4 PSIZE2_C 5 PSIZE3_C J37 Duplex cooling fan 1 24V_FUSE_A 2 S_DPX_FAN _C J38 MPF media present sensor 1 S_MPF_POUT_C 2 GND 3 S_MPF_LED_C J39 Standard bin full sensor 1 S_HOPPER _C 2 GND 3 S_HOPP...

Page 652: ...Media out sensor media pick motor pick roller position sensor 1 S_PAPER_INDEX_C 2 GND 3 S_PINDEX_LED_C 4 S_PAPER_OUT_C 5 GND 6 S_POUT_LED_C 7 S_PICK_LED_C 8 S_PICK_ENC_C 9 GND 10 S_PICK_MOT _C 11 S_P...

Page 653: ...GND 7 FBR_SEN 8 FBR_SDIO 9 FBR_SCK 10 GND 11 FB_MCLK 12 FB_MCLK 13 GND 14 FBR_RXCLK 15 FBR_RXCLK 16 GND 17 FBR_RXIN2 18 FBR_RXIN2 19 GND 20 FBR_RXIN1 21 FBR_RXIN1 22 GND 23 FBR_RXIN0 24 FBR_RXIN0 25 G...

Page 654: ...GND 5 24V_FUSE_B J58 Toner cartridge smart chip contact 1 S_CART_SDA_C 2 V_CART 3 S_CART_SCL_C 4 GND 5 S_LD_RELAY_HI_C 6 S_LD_RELAY_RET_C J73 Image density sensor 1 S_TDS_LED_PWM _C 2 S_A_TDS_C 3 GND...

Page 655: ...YNC _C 6 GND 7 BOOST_1_C 8 BOOST_0_C 9 GND 10 DP_VID3 _C 11 DP_VID3 _C 12 GND 13 DP_VID2 _C 14 DP_VID2 _C 15 GND 16 DP_VID1 _C 17 DP_VID1 _C 18 GND 19 DP_VID0 _C 20 DP_VID0 _2 21 GND 22 GND 23 L_ADJ_3...

Page 656: ..._C 5 S_RDRV_MOT _C JADF ADF to printer cable 1 25V_ADF_A 2 25V_ADF_A 3 25V_ADF_B 4 25V_ADF_B 5 GND 6 GND 7 ADFR_MCLK 8 ADFR_MCLK 9 ADFR_RXCLK 10 ADFR_RXCLK 11 ADFR_RXIN2 12 ADFR_RXIN2 13 ADFR_RXIN1 1...

Page 657: ...R_DATA2_R 27 AIO_MIR_DATA1_R 28 AIO_MIR_DATA0_R 29 AIO_MIR_CLK_R 30 AIO_MIR_RST_R 31 PIN31_WAS_GND 32 GND 33 5V signal WAKE_MFP 34 ADF_ON_CN 35 6 5V_ADF1 36 5V_ADF2 37 24V_FB_SOLN 38 24V_FB_SOLN 39 GN...

Page 658: ...ects to Pin no Signal JFX1 Fax card interface 1 FAX_SPI_CS 2 BUZZER_R 3 FAX_SPI_DIN 4 GND 5 FAX_SPI_DOUT 6 GND 7 FAX_SPI_CLKR 8 GND 9 FAX_IRQ 10 5V 11 FAX_RESET 12 3 3v 13 3 3v 14 TONE 7463 Component...

Page 659: ...V_YLW1 5 OP_I2C_CLK_1 6 OP_I2C_DATA_1 7 5V_UI 8 LVDS_CLK 9 LVDS_CLK 10 GND 11 LVDS_D0 12 LVDS_D0 13 GND 14 LVDS_D1 15 LVDS_D1 16 GND 17 LVDS_D2 18 LVDS_D2 19 5V_UI 20 GND 21 5V_UI 22 5V_UI 23 GND 24 5...

Page 660: ...position sensor 1 ELV_HOME 2 GND 3 V_ELV_HOME_LED JFBL1 Flatbed media length receiver sensor 1 FB_LENGTH1 2 GND 3 FB_LENGTH2 4 GND 5 FB_LENGTH3 6 GND JHINGE1 ADF top door ADF pick roller position sens...

Page 661: ...sensor ADF lower door interlock sensor ADF media exit sensor 1 ADF_TOP_COVER 2 GND 3 V_ADF_TP_CVR_LED 4 EXIT_SENSOR 5 GND 6 V_EXIT_LED 7 BACK_DOOR_SW 8 GND 9 V_BD_SW_LED JPATH2 ADF pick sensor ADF re...

Page 662: ...COVER_CLOSING_SW 2 GND JTRAY1 ADF media tray LED board 1 V_ADF_TRAY_LED 2 ADF_TRAY_LED 3 GND 4 V_ADF_PP_BCON 5 ADF_PAPER_LED JXPORT1 ADF transfer motor 1 HALL_A_IN 2 HALL_B_IN 3 HALL_C_IN 4 FG_1_IN 5...

Page 663: ...Flatbed scanner media length trasmitter sensor 1 V_LED1 2 D_LED1 3 V_LED2 4 D_LED2 5 V_LED3 6 D_LED3 JICC Connects to ADF controller board N A N A JSTEP1 Flatbed scanner drive motor 1 OUT1A 2 OUT1B 3...

Page 664: ...7463 664...

Page 665: ...RVICE CALL EVERY 200K NOTES Media tray All Media tray side guides inspect inspect Check for correct positioning Media tray length guides inspect inspect Check for correct positioning Separation roller...

Page 666: ...inspect clean if needed Replace Clean with damp cloth MPF pick roller inspect clean if needed inspect clean if needed Clean with damp cloth Transfer roller inspect Replace Ensure correct installation...

Page 667: ...and separation roller at this interval to maintain the print quality and reliability of the printer The following fuser maintenance kits are available Description Part number Maintenance interval Rol...

Page 668: ...3 On the EP frame see the number in the area as shown in the following image From the rear of the machine 1 Remove the rear upper cover 2 Pull down the redrive 7463 Maintenance 668...

Page 669: ...tion Menu a Press and hold the 2 and 6 buttons simultaneously b Turn on the printer c Release the buttons after 10 seconds The Configuration Menu appears on the LCD 3 Touch Reset Roller Kit Counter fr...

Page 670: ...Maintenance interval 16J0900 ADF feed roller cleaning kit As needed 40X0392 LCD cleaning kit As needed Lubrication specification There are no lubrication requirements for this printer Cleaning the pr...

Page 671: ...e scanner cover Cleaning the printhead lenses 1 Open the front door 2 Slide the release lever to the left to unlock the cover 3 Open the cover 4 Locate the printhead wipers 5 Gently pull the printhead...

Page 672: ...Input options MX810 MX811 and MX812 on page 725 Assembly 20 250 sheet tray option MX710 and MX711 on page 727 Assembly 21 550 sheet tray option MX710 and MX711 on page 729 Assembly 22 550 sheet tray...

Page 673: ...ually used in the base machine or product Units option Refers to the number of units in a particular option Units FRU Refers to the number of units in a particular FRU Description A brief description...

Page 674: ...7463 Parts catalog 674...

Page 675: ...Assembly 1 Covers MX71x 7463 Parts catalog 675...

Page 676: ...71x on page 313 6 40X7690 2 1 Torsion spring N A 7 40X7894 2 1 Front door support link N A 8 40X7895 1 1 MPF tray See MPF tray removal on page 333 9 40X7898 1 1 Front door See Front door removal on pa...

Page 677: ...Assembly 2 Covers MX81x 7463 Parts catalog 677...

Page 678: ...31 1 1 Torsion spring N A 11 40X7937 1 1 Cartridge door latch N A 12 40X7928 1 1 Column left front cover See Column left front cover removal MX81x on page 296 13 40X7730 1 1 Torsion spring N A 14 40X7...

Page 679: ...uide N A 30 40X7945 1 1 Sensor bin cover See Output bin sensor cover removal on page 356 31 40X7933 1 1 Right rear cover N A NS 40X7916 1 1 Cartridge door beacon MPF door beacon and cable N A NS 40X79...

Page 680: ...7463 Parts catalog 680...

Page 681: ...Assembly 3 Paper path 7463 Parts catalog 681...

Page 682: ...9 1 1 Fuser access door MX71x See Fuser access door removal on page 349 3 40X7587 1 1 Inner guide deflector See Inner guide deflector removal on page 318 4 40X7585 1 1 Recoil spring N A 5 40X7584 1 1...

Page 683: ...Assembly 4 Fusers 7463 Parts catalog 683...

Page 684: ...0X7581 1 1 MX81x Return Program Fuser Type 03 110 120V A4 See Fuser removal on page 347 2 40X7734 1 1 MX81x Return Program Fuser Type 04 220 240V Letter See Fuser removal on page 347 2 40X8016 1 1 MX8...

Page 685: ...Assembly 5 Electronics 19 20 21 22 1 2 3 4 10 11 12 23 8 24 7463 Parts catalog 685...

Page 686: ...fer roller removal on page 342 10 40X7605 1 1 Transfer roller left arm with cable See Transfer roller left arm with cable removal on page 338 11 40X8365 1 1 Printhead access cover See Sensor input rem...

Page 687: ...ee Sensor standard bin full removal on page 356 21 40X7708 1 1 Printhead video cable See Laser printhead removal on page 320 22 40X7707 1 1 Printhead power cable See Laser printhead removal on page 32...

Page 688: ...7463 Parts catalog 688...

Page 689: ...Assembly 6 Drive motors 7463 Parts catalog 689...

Page 690: ...moval on page 398 5 40X7576 1 1 Fuser drive motor cable See Fuser drive motor removal on page 388 6 40X7595 1 1 Fuser drive motor See Fuser drive motor removal on page 388 6 40X8401 1 1 Fuser drive mo...

Page 691: ...Assembly 7 Duplex 7463 Parts catalog 691...

Page 692: ...40X7668 1 1 Duplex rear flap See Duplex rear flap removal on page 369 3 40X7723 4 1 Torsion spring N A 4 40X7667 1 1 Duplex front flap See Duplex front flap removal on page 368 5 40X7952 1 1 Duplex ja...

Page 693: ...Assembly 8 Frame 7463 Parts catalog 693...

Page 694: ...with input option interface cable withsensor mediatrayposition withcable See Left frame extension removal MX81x on page 372 6 40X7727 1 1 Left frame extension MX71x with media size sensor with cable w...

Page 695: ...Assembly 9 Control panel MX71x 7463 Parts catalog 695...

Page 696: ...7862 1 1 Control panel board MX710 See Control panel board removal MX71x on page 421 8 40X7864 1 1 Control panel front cover See Control panel front cover removal on page 426 9 40X7731 1 1 Torsion spr...

Page 697: ...40X8389 1 1 Control panel left bezel XM5163 See Control panel left bezel removal MX71x on page 429 13 40X8390 1 1 Control panel left bezel XM7170 See Control panel left bezel removal MX71x on page 429...

Page 698: ...7463 Parts catalog 698...

Page 699: ...Assembly 10 Control panel 10 inch display MX81x 1 2 3 4 5 11 8 9 10 6 7 12 7463 Parts catalog 699...

Page 700: ...panel board N A 4 40X9079 1 1 Control panel speaker N A 5 40X7886 1 1 Standard bin LED board N A 6 40X7883 1 1 Display 10 inch touch screen N A 7 40X7891 1 1 Cable controller board to control panel bo...

Page 701: ...Assembly 11 Paper tray STAT DL 7 75 A5 A6 C5 10 JIS B5 EXEC LTR A4 FOLIO OFC LGL 12 11 9 7463 Parts catalog 701...

Page 702: ...page 381 6 40X7598 1 1 MPF feeder lift plate with cable See MPF feeder lift plate removal on page 328 7 40X7593 1 1 Pick roller assembly See Pick roller assembly removal on page 377 8 40X7591 1 1 Medi...

Page 703: ...Assembly 12 ADF assembly 1 7463 Parts catalog 703...

Page 704: ...FRU Description Removal procedure 1 40X7765 1 1 ADF assembly MX710 ADF assembly removal on page 448 1 40x7799 1 1 ADF assembly MX711 ADF assembly removal on page 448 1 40x7748 1 1 ADF assembly MX81x...

Page 705: ...Assembly 13 ADF covers 1 6 3 4 14 13 5 7 9 8 10 11 12 2 7463 Parts catalog 705...

Page 706: ...ft tray ADF lift tray removal on page 466 6 40X7780 1 1 ADF input tray ADF input tray removal on page 461 7 40X7756 1 1 Bin extension Bin extension removal on page 484 8 40X7766 1 1 Flatbed glass cush...

Page 707: ...dure 12 40X7754 1 1 ADF left lower cover ADF left lower cover removal on page 464 13 40X7759 1 1 ADF pick roller cover ADF pick roller cover removal on page 467 14 40X7760 1 1 ADF separation guide ADF...

Page 708: ...7463 Parts catalog 708...

Page 709: ...Assembly 14 ADF mechanical 1 3 2 9 10 5 7 6 8 4 7463 Parts catalog 709...

Page 710: ...8 1 1 Gear 40t 1st scan roll drive First scan roll drive gear 40t removal on page 485 5 40X7768 1 1 ADF tray lift drive ADF tray lift drive removal on page 480 6 40X7767 1 1 ADF front side drive parts...

Page 711: ...Assembly 15 ADF electronics 7463 Parts catalog 711...

Page 712: ...1 1 Push button switch sensor ADF closed ADF push button switch sensor removal on page 469 7 40X7792 1 1 ADF CCD scanner ADF scanner CCD removal on page 450 8 40X7776 1 1 Interrupt w flag sensor ADF 2...

Page 713: ...transport motor cable MDC to back jam bcn 1 2 MDC to FB len rcv MDC to TCC Exit ADF top cover lift handle bcn bd sw ADF sensor cable ADF closed sensor cable ADF CCD ribbon cable TCC to elevator senso...

Page 714: ...7463 Parts catalog 714...

Page 715: ...Assembly 16 Flatbed scanner MX710 and MX711 2 3 5 6 4 14 15 1 7 12 13 8 9 11 10 16 7463 Parts catalog 715...

Page 716: ...HP sensor LED Ground strap Ground strap N A 5 40X7784 1 1 Flatbed scanner PCBA Flatbed scanner PCBA removal on page 515 6 40X7787 1 1 Flatbed scanner drive parts kit Flatbed scanner drive parts kit re...

Page 717: ...1 Flatbed left cover Flatbed scanner left cover removal topic on page 505 15 40X7786 1 1 Flatbed scanner CCD Flatbed scanner CCD removal on page 506 16 40X8375 1 1 Ribbon cable flatbed scanner CCD MX7...

Page 718: ...7463 Parts catalog 718...

Page 719: ...Assembly 17 Flatbed scanner MX810 MX811 and MX812 2 3 5 6 4 10 11 1 7 8 9 7463 Parts catalog 719...

Page 720: ...Flatbed scanner PCBA removal on page 515 6 40X7787 1 1 Flatbed scanner drive parts kit Flatbed scanner drive parts kit removal on page 510 7 40X7941 1 1 Flatbed right cover MX81x Flatbed scanner right...

Page 721: ...1 1 Flatbed left cover MX81x Flatbed scanner left cover removal topic on page 505 10 40X7786 1 1 Flatbed scanner CCD Flatbed scanner CCD removal on page 506 11 40X8374 1 1 Flatbed scanner CCD ribbon c...

Page 722: ...7463 Parts catalog 722...

Page 723: ...Assembly 18 Input options MX710 and MX711 1 2 3 7463 Parts catalog 723...

Page 724: ...40X8411 1 1 550 sheet tray option lockable 250 550 sheet media tray option removal on page 521 2 40X8152 1 1 250 sheet tray option 250 550 sheet media tray option removal on page 521 2 40X8410 1 1 25...

Page 725: ...Assembly 19 Input options MX810 MX811 and MX812 1 2 7463 Parts catalog 725...

Page 726: ...N Units mach Units FRU Description Removal procedure 1 40X8162 1 1 HCIT and drawer assembly HCIT and drawer assembly removal on page 537 2 40X8108 1 1 550 sheet tray and drawer assembly 250 550 sheet...

Page 727: ...Assembly 20 250 sheet tray option MX710 and MX711 7463 Parts catalog 727...

Page 728: ...522 6 40X8159 1 1 250 sheet tray option lower interface cable Drawer lower interface cable removal on page 527 7 40X7713 1 1 Separator roller assembly Media tray separation roller removal on page 521...

Page 729: ...Assembly 21 550 sheet tray option MX710 and MX711 7463 Parts catalog 729...

Page 730: ...531 6 40X8159 1 1 550 sheet tray option lower interface cable Drawer lower interface cable removal on page 527 7 40X7713 1 1 Separator roller assembly Media tray separation roller removal on page 521...

Page 731: ...Assembly 22 550 sheet tray option MX810 MX811 MX812 7463 Parts catalog 731...

Page 732: ...531 6 40X8159 1 1 550 sheet tray option lower interface cable Drawer lower interface cable removal on page 527 7 40X7713 1 1 Separator roller assembly Media tray separation roller removal on page 521...

Page 733: ...Assembly 23 High capacity input tray option 1 MX710 and MX711 1 2 7463 Parts catalog 733...

Page 734: ...tion 1 MX710 and MX711 Asm index P N Units mach Units FRU Description Removal procedure 1 40X8163 1 1 HCIT drawer assembly See HCIT drawer assembly removal on page 537 2 40X8165 1 1 HCIT See HCIT remo...

Page 735: ...Assembly 24 High capacity input tray option 2 MX710 and MX711 3 5 4 6 7 9 13 8 11 12 10 1 2 7463 Parts catalog 735...

Page 736: ...HCIT controller PCBA removal on page 547 6 40X8179 1 1 HCIT option lift drive motor See HCITliftdrivemotorremoval on page 550 7 40X8169 1 1 HCIT option right cover See HCIT drawer assembly right cove...

Page 737: ...Assembly 25 High capacity input tray option 3 MX810 MX811 MX812 1 2 7463 Parts catalog 737...

Page 738: ...option 3 MX810 MX811 MX812 Asm index P N Units mach Units FRU Description Removal procedure 1 40X8164 1 1 HCIT drawer assembly HCIT drawer assembly removal on page 537 2 40X8166 1 1 HCIT HCIT removal...

Page 739: ...Assembly 26 High capacity input tray option 4 MX810 MX811 MX812 3 5 4 6 7 9 13 8 11 12 10 1 2 7463 Parts catalog 739...

Page 740: ...HCIT controller PCBA removal on page 582 6 40X8179 1 1 HCIT lift drive motor See HCIT lift drive motor removal on page 585 7 40X8170 1 1 HCIT right cover See HCIT drawer assembly right cover removal o...

Page 741: ...Assembly 27 Output options MX810 MX811 and MX812 1 2 7463 Parts catalog 741...

Page 742: ...ion Removal procedure 1 40X8207 1 1 Staple finisher option Staplefinisher offsetstackeroptionremoval on page 595 1 40X8522 1 1 Offset stacker option Staplefinisher offsetstackeroptionremoval on page 5...

Page 743: ...Assembly 28 Staple finisher option 1 5 1 2 3 4 6 7463 Parts catalog 743...

Page 744: ...stacker top cover removal on page 599 3 40X8213 1 1 Stapler paddle drive motor See Paddle drive motor removal on page 610 4 40X8220 1 1 Sensor bin full receive See Sensor bin full receive removal on p...

Page 745: ...Assembly 29 Staple finisher option 2 1 4 5 6 7 8 3 10 11 2 12 13 14 9 7463 Parts catalog 745...

Page 746: ...nsor cartridge door interlock removal on page 621 7 40X8216 1 1 Stapler right cover Stapler right cover removal on page 617 8 40X8215 1 1 Stapler cartridge access door Stapler cartridge access door re...

Page 747: ...Assembly 30 Mailbox option 1 1 2 3 4 5 6 7 10 8 9 7463 Parts catalog 747...

Page 748: ...r removal on page 630 5 40X8256 1 1 Mailbox divert motor Mailbox divert motor removal on page 636 6 40X8253 1 1 Mailbox lower interface cable Mailbox lower interface cable removal on page 634 7 40X759...

Page 749: ...Assembly 31 Mailbox option 2 1 3 4 2 7463 Parts catalog 749...

Page 750: ...x output bin LED assembly See MailboxoutputbinLEDassembly removal on page 644 2 40X8249 4 1 Mailbox belt See Mailbox belt removal on page 642 3 40X8251 3 1 Mailbox solenoid See Mailbox solenoid remova...

Page 751: ...Assembly 32 Offset stacker option 1 5 1 2 3 4 6 7463 Parts catalog 751...

Page 752: ...acker top cover removal on page 599 3 40X8213 1 1 Stacker paddle drive motor See Paddle drive motor removal on page 610 4 40X8220 1 1 Sensor bin full receive See Sensor bin full receive removal on pag...

Page 753: ...Assembly 33 Offset stacker option 2 1 3 5 6 2 7 8 9 4 7463 Parts catalog 753...

Page 754: ...8226 1 1 Stacker spring with string Stapler offset stacker spring with string removal on page 601 5 40X8218 1 1 Standard output bin LED Standard output bin LED removal on page 606 6 40X8219 1 1 Sensor...

Page 755: ...NS 40X8612 1 1 MX71x MX81x forms and barcode N A NS 40X8614 1 1 MX71x MX81x prescribe card N A NS 40X8613 1 1 MX71x MX81x IPDS card N A NS 40X0387 1 1 USB A interface device N A NS 40X8311 1 1 Card re...

Page 756: ...A NS 40X8428 1 1 MS81x Fuser Maint Kit Type 08 110 120V A4 N A NS 40X8429 1 1 MS81x Fuser Maint Kit Type 09 220 240V Letter N A NS 40X8431 1 1 MX71x MX81x ADF Maintenance Kit N A NS 40X8102 1 1 MX81x...

Page 757: ...cord LV Brazil PPB kits N A NS 40X0271 1 1 Power cord HV United Kingdom Asian Brunei Cambodia Indonesia Laos Malaysia Myanmar Philippines Singapore Thailand Vietnam Afghanistan Bangladesh Bhutan India...

Page 758: ...7463 758...

Page 759: ...eady Low Power State 55 W 55 W 70 W 70 W 70 W Ready State 110 W 110 W 120 W 120 W 120 W Simplex Printing 825 W 925 W 760 W 860 W 960 W Duplex Printing 625 W 725 W 575 W 675 W 775 W Copying 860 W 960W...

Page 760: ...i purpose feeder clear misfeeds lift the scanner lid and to change toner and imaging units Acoustics All measurements are made in accordance with ISO 7779 and conform with ISO 9296 Acoustic measuremen...

Page 761: ...800 MHz dual core Security reset jumper The Security Reset Jumper is available on all high end printer and MFP models Each device contains a hardware jumper with which an administrator can Erase all s...

Page 762: ...elabels the other position position B as the home position position A is now the other location Note The admin s security settings are lost when the RIP card is replaced Secure settings are those that...

Page 763: ...nd L 0 2mm Left print position accuracy scanning direction 0 5mm start on scan Top print position accuracy feeding direction 0 5 mm start on scan Horizontal page width accuracy 0 5mm mirror motor Vert...

Page 764: ...7463 764...

Page 765: ...intCryptionTM Printer hard disk LexmarkTM Internal Solutions Ports ISP RS 232 C Serial ISP Parallel 1284 B ISP MarkNetTM N8250 802 11 b g n Wireless ISP MarkNet N8130 10 100 Fiber ISP MarkNet N8120 10...

Page 766: ...lb 2100 sheet tray MX71x 350 mm 13 8 in 421 mm 16 6 in 510 mm 20 1 in 17 7 kg 39 lb 2100 sheet tray MX81x 351 mm 13 8 in 548 mm 21 6 in 535 mm 21 1 in 19 3 kg 42 6 lb Mailbox 271 mm 10 7 in 421 mm 16...

Page 767: ...72 Transfer on page 772 Printhead on page 774 Fuser components on page 775 Exit on page 777 Drive on page 777 Sensors on page 779 Electrical components and controller on page 780 Xerographic and print...

Page 768: ...Models MX81x and MX71x paper path rollers and sensors 7463 Appendix C Theory of operation 768...

Page 769: ...in components Media tray assembly on page 769 Rear media guide on page 770 Side media guide on page 770 Media tray assembly The media tray is used to contain the media that will be printed on by the p...

Page 770: ...ng force from the media feeder drive motor is transmitted to the two pick rollers to feed media from the tray and is also used to lift the tray plate that is used to lift the media stack into contact...

Page 771: ...transmitted to the MPF pick roller to feed media MPF pick roller The MPF pick roller feeds the media placed in the MPF media tray into the printer MPF pick solenoid The MPF pick solenoid transmits the...

Page 772: ...nted the page enters the duplex path and then re enters the primary paper path just before the input sensor The second image is then printed on the reverse side of the paper Sensor duplex path The med...

Page 773: ...charge to the rear surface of the media when the media passes between the transfer roller and photo conductor drum The toner image is transferred from the photo conductor drum surface to the media sur...

Page 774: ...o the shaft of the printhead motor and is rotated at a high speed by the printhead motor The mirror rotation shifts the incidence and reflection angles of a laser beam to scan the photoconductor drum...

Page 775: ...he rotational speed of the printhead motor depending on how quickly the laser is adjusted The resolution in the process direction from top to bottom is determined by the rotational speed of the printh...

Page 776: ...apply pressure to the media surface for fusing Pressure is applied to the media between the pressure roll and heat roll or heat belt to aid in the fusing process Thermistor The thermistor monitors the...

Page 777: ...ia from the printer to the standard bin Sensor standard bin full The sensor standard bin full along with the standard bin full flag detects whether the standard bin is full and stops the printing proc...

Page 778: ...r that drives the fuser Toner add motor assembly The toner add motor is a DC motor that drives the toner cartridge in order to provide new toner Redrive motor assembly The redrive motor assembly is a...

Page 779: ...Sensors 7463 Appendix C Theory of operation 779...

Page 780: ...ck The sensor is a safety device to cut off a 24 VDC power supply from the LVPS to the HVPS controller board and to the main drive motor assembly while the printer rear door is open Main cooling fan T...

Page 781: ...ls printing operation based on the communication with the RIP controller and optional peripherals It alsocontrols tonerdispense fusercontrol sensorswitch feedback drivemotors clutches andsolenoids Xer...

Page 782: ...Printhead the beam scans the negative charged drum surface Whenever the print controller sends a command to print a black pixel the laser switches on long enough toshineontothedrumatasinglepixelpoint...

Page 783: ...king toner transfer easier The development roller maintains a negative DC electrical potential Negative charged areas of the drum have a lower electrical potential or higher relative negative value th...

Page 784: ...er The toner image is now on the paper and the paper is now stuck to the photoconductor drum due to the relative electrical differences between the negative electrical charge of the inner conductive l...

Page 785: ...image passes the sensor Therefore observing changes of intervals at which pulses are output leads to toner density detection Document scanning at ADF The document scanning section of this machine cons...

Page 786: ...ng motor that drives the flatbed scanner CCD assembly Sensor flatbed scanner home position A sensor that detects the home position of the flatbed scanner CCD assembly Sensor flatbed media length A ser...

Page 787: ...below is the document feed path from the ADF Simplex and duplex document feed For two simplex document sheets feed is performed in the following sequence 1 The first document sheet is fed to the ADF t...

Page 788: ...canned with the exposure lamp at the scan position 4 As the image is scanned on both sides the document sheet is fed and ejected by the ADF feed out roll assembly and ADF exit roll assembly that are d...

Page 789: ...ng sequences Switch ADF hole detect A sensor that detects whether the original piece of media contains punched holes Sensor ADF pick The ADF sensor ADF pick is installed immediately downstream from th...

Page 790: ...used to feed media out of the ADF and into the ADF bin Supported paper sizes types and weights Paper types and weights supported by the printer on page 790 Paper sizes supported by the printer on page...

Page 791: ...8 3 x 11 7 in A5 148 x 210 mm 5 8 x 8 3 in A6 105 x 148 mm 4 1 x 5 8 in X JIS B5 182 x 257 mm 7 2 x 10 1 in X Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in Executive 184 x 267 mm 7 3...

Page 792: ...loaded long edge first 3 The finisher stacks and staples the paper but does not punch holes in it 4 The finisher staples the paper if its width is between 8 27 and 8 54 inches Supported paper types an...

Page 793: ...lyester 220 g m2 59 Ib X X X X Bond 90 176 g m2 24 47 lb X X X X 60 90 g m2 16 24 lb Envelope 105 g m2 28 Ib X X X X Letterhead 90 176 g m2 24 47 lb X X X X 60 90 g m2 16 24 lb Preprinted 90 176 g m2...

Page 794: ...that move the media along its paper path Mailbox paper path sensor bin4 full sensor bin3 full sensor bin2 full sensor bin1 full exit rollers diverter4 bin level sensors diverter plunger sensor pass t...

Page 795: ...ling multiple pages and stapling them into one document Motors drive the stapling process and sensors detect the media s position and location Staple finisher paper path sensor bin full paddle roller...

Page 796: ...ument to be stapled The document is then moved towards the stapler cartridge for stapling A corner of the trailing edge is held by a paper clamping mechanism controlled by a solenoid The other corner...

Page 797: ...EP Electrophotographic Process EPROM Erasable Programmable Read Only Memory ESD Electrostatic Discharge FRU Field Replaceable Unit GB Gigabyte HCF High Capacity Feeder HCIT High Capacity Input Tray HC...

Page 798: ...Power On Self Test PSD Position Sensing Device PWM Pulse Width Modulation RIP Raster Imaging Processor ROM Read Only Memory SDRAM Synchronous Dual Random Access Memory SIMM Single Inline Memory Module...

Page 799: ...er support 256 font sharpening 261 format fax storage 256 jobs on disk 260 key repeat initial delay 263 key repeat rate 263 LES applications 262 menu settings page 253 min copy memory 256 num pad job...

Page 800: ...s 234 printed page count 246 processor ID 246 quick disk 244 staple test 242 transfer 248 USB HS test mode 236 warm up time 247 diagnostics mode accessing 232 disable scanner 258 display printer contr...

Page 801: ...ay tests feed tests 239 sensor tests 240 inspection guide 665 invalid code fixing 264 invalid engine mode accessing 264 J jams clearing 54 behind rear door 65 74 in duplex area 82 in finisher rear doo...

Page 802: ...duplex area 82 in finisher rear door 94 in mailbox rear door 93 in multipurpose feeder 88 in rear expander door 92 in standard bin 73 in staple finisher 95 in the tray 83 inside the printer 54 paper p...

Page 803: ...eft hinge 463 ADF left lower cover 464 adf lift tray 466 ADF pick roller 468 ADF pick roller cover 467 ADF push button switch sensor 469 ADF rear cover 470 ADF rear side drive parts pack 472 ADF right...

Page 804: ...mailbox rear door 624 mailbox right cover 626 mailbox solenoid 628 mailbox spring with string 627 mailbox top cover 624 mailbox upper interface cable 636 main cooling fan 390 main drive motor 391 med...

Page 805: ...438 toner add motor 398 transfer roller left arm with cable 338 transfer roller right arm 339 upper redrive 363 upper redrive motor 361 USB cable 444 reports event log 254 menu settings page 253 righ...

Page 806: ...stor print theory 776 toner add motor removal 398 toner add motor assembly print theory 778 tools required 33 top cover removal 314 transfer roller print theory 773 removal 342 transfer roller left ar...

Page 807: ...100BaseTX 755 40X1766 Power cord HV Bolivia Peru 757 40X1772 Power cord HV Switzerland 757 40X1773 Power cord HV South Africa Namibia Lesotho Botswana Pakistan 757 40X1774 Power cord HV Denmark Finla...

Page 808: ...0X7587 Inner guide deflector 682 40X7588 Fuser access door MX81x 682 40X7589 Fastener plate 694 40X7590 M5x12 screw 694 40X7591 Media feeder 702 40X7591 Media feeder 728 40X7592 Interrupt sensor 702 4...

Page 809: ...92 40X7684 Duplex motor with cable 690 40X7685 Toner level imaging unit high voltage contact 686 40X7686 Sensor toner density 686 40X7688 Input sensor cable 686 40X7689 Imaging unit smart chip contact...

Page 810: ...7731 Torsion spring 678 696 40X7732 Left frame pivot 694 40X7733 Right frame pivot 694 40X7734 MX81x Return Program Fuser Type 04 220 240V Letter 684 40X7742 550 sheet tray 730 40X7742 550 sheet tray...

Page 811: ...710 40X7776 Interrupt w flag sensor ADF 2nd scan 712 40X7777 Interrupt w flag sensor ADF exit 712 40X7778 Push button switch sensor ADF closed 712 40X7779 Sensor ADF 1st scan 712 40X7780 ADF input tr...

Page 812: ...9 Control panel board MX711 696 40X7881 Cable display to control panel 700 40X7881 Display to control panel board cable MX711 MX81x 696 40X7882 Control panel assembly 700 40X7883 Display 10 inch touch...

Page 813: ...79 40X7918 Rear door beacon with cable and contacts interlock sensor cable 679 40X7919 Stapler door beacon and cable 679 40X7921 Rear door beacon 679 40X7922 Front door interlock sensor cable 679 40X7...

Page 814: ...16 MX81x Fuser Type 05 110 120V Letter 684 40X8017 MX81x Fuser Type 06 220 240V A4 684 40X8018 MX81x Fuser Type 07 100V A4 684 40X8019 MX81x Fuser Type 08 110 120V A4 684 40X8020 MX81x Fuser Type 09 2...

Page 815: ...50 sheet tray option lower interface cable 730 40X8159 550 sheet tray option lower interface cable 732 40X8160 250 sheet tray option upper interface cable 728 40X8160 550 sheet tray option upper inter...

Page 816: ...1 Tamper motor right 754 40X8212 Tamper drive belt 746 754 40X8213 Stacker paddle drive motor 752 40X8213 Stapler paddle drive motor 744 40X8214 Stacker rear door 752 40X8214 Stapler rear door 744 40X...

Page 817: ...interface cable 748 40X8256 Mailbox divert motor 748 40X8311 Card reader small stick on case 755 40X8312 Card reader large stick on case 755 40X8313 Card reader small snap on case 755 40X8314 Card re...

Page 818: ...nt Kit Type 07 100V A4 756 40X8428 MS81x Fuser Maint Kit Type 08 110 120V A4 756 40X8429 MS81x Fuser Maint Kit Type 09 220 240V Letter 756 40X8431 MX71x MX81x ADF Maintenance Kit 756 40X8485 Tilting 7...

Page 819: ...front cover XM7170 720 40X8591 USB delete plug 756 40X8612 MX71x MX81x forms and barcode 755 40X8613 MX71x MX81x IPDS card 755 40X8614 MX71x MX81x prescribe card 755 40X8672 250 sheet tray option con...

Page 820: ...7463 Part number index 820...

Page 821: ...48 550 sheet tray insert MX81x 702 40X8155 550 sheet tray option controller PCBA 730 40X8159 550 sheet tray option lower interface cable 730 40X8157 550 sheet tray option transport motor 730 40X8160 5...

Page 822: ...9 ADF pick roller cover 707 40X7753 ADF rear cover 706 40X7769 ADF rear side drive parts pack 710 40X7762 ADF right hinge 706 40X7760 ADF separation guide 707 40X7775 ADF separator roller 710 40X8501...

Page 823: ...ver 678 40X7927 Column left outer cover 679 40X7924 Column left rear cover 678 40X7926 Column right inner cover 678 40X7925 Column right outer cover 678 40X8368 Column right rear cover 678 40X7860 Con...

Page 824: ...d cooling fan 686 40X7873 Controller board to control panel board cable 696 40X7567 DDR3 256Mx32 1GB 400MHZ RAM card 755 40X7445 DDR3 512Mx32 2GB RAM card 755 40X7935 Deskew idler shaft 710 40X7881 Di...

Page 825: ...Flatbed scanner PCBA 716 40X7788 Flatbed scanner tension pulley w belt 716 40X7898 Front door 676 40X8037 Front door 678 40X7922 Front door interlock sensor cable 679 40X7894 Front door support link 6...

Page 826: ...roller 740 40X8170 HCIT right cover 740 40X7713 HCIT separation roller 740 40X8571 Hebrew font card 756 40X7578 HVPS 686 40X7699 HVPS toner cartridge fan cable 686 40X7714 Imaging unit clamp 694 40X7...

Page 827: ...Magnetic clutch 710 40X8249 Mailbox belt 750 40X8244 Mailbox controller PCBA 748 40X8256 Mailbox divert motor 748 40X8246 Mailbox left cover 748 40X8253 Mailbox lower interface cable 748 40X8247 Mail...

Page 828: ...V Letter 756 40X8420 MS81x Return Program Fuser Maint Kit Type 00 110 120V Letter 755 40X8421 MS81x Return Program Fuser Maint Kit Type 01 220 240V A4 755 40X8422 MS81x Return Program Fuser Maint Kit...

Page 829: ...r cord HV Australia New Zealand 757 40X1766 Power cord HV Bolivia Peru 757 40X0273 Power cord HV Chile Uruguay 757 40X1774 Power cord HV Denmark Finland Norway Sweden 757 40X3141 Power cord HV Paragua...

Page 830: ...oil spring 682 40X7724 Recoil spring MX81x 694 40X8375 Ribbon cable flatbed scanner CCD MX71x 717 40X7907 Right cover 676 40X7930 Right cover 678 40X7728 Right frame extension MX71x 694 40X8414 Right...

Page 831: ...pass through 728 730 732 40X7592 Sensor pick roller position 728 40X8158 Sensor pick 728 730 732 40X8219 Sensor stacker bin media present 754 40X7691 Sensor standard bin full with output bin guide 687...

Page 832: ...apler lower interface cable 744 40X8213 Stapler paddle drive motor 744 40X8214 Stapler rear door 744 40X8216 Stapler right cover 746 40X8226 Stapler spring with string 746 40X8222 Stapler top cover 74...

Page 833: ...spring 696 40X7730 Torsion spring 696 40X8556 Traditional Chinese font card 755 40X7582 Transfer roller 686 40X7605 Transfer roller left arm with cable 686 40X7606 Transfer roller right arm 686 40X760...

Page 834: ...7463 Part name index 834...

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