Lexmark 2580+, Service Manual

Page: 21 / 122

Diagnostic information
2-7
2580+, 2581+, 2590+, 2591+
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Ribbon feed problems
Unable to print on network
Irrecoverable operator errors
Paper Out and Font lights blink. If this indication occurs, the problem may be with the Paper Present sensor or
the Paper Select sensor. Check the following in the order listed, and if the printer does not work correctly, go to
the indicated service check.
Paper Present sensor
Paper Select sensor
Scattered ink smearing, blurred
characters
Fuzzy print
Clean the printhead nose.
Clean the ribbon guide and shield.
If the ribbon has reached its end of life or is worn, replace the ribbon
cartridge.
Go to “Carrier service check” on page 2-10 .
Wavy vertical lines, uneven left margin,
or character width is reduced Clean and lubricate the carrier shaft.
If the carrier drive belt is worn or broken, replace the carrier unit.
Go to “Carrier service check” on page 2-10 .
Symptom Action
Ribbon comes off, becomes loose or
folded, or jams.
Ribbon feeds correctly but is noisy.
Check the ribbon cartridge for binds or damage.
Go to “Carrier service check” on page 2-10 .
Symptom Action
Unable to print on the network. Go to “Network service check” on page 2-20 .
Action Check
Remove all paper from the printer.
Turn the power on.
The Paper Out light blinks when paper is not loaded.
The Paper Out light turns off when paper is loaded.
Go to “Paper Present sensor service check” on page 2-13 .
Action Check
Turn the power off.
Install the Push Tractor.
Set the Paper Select lever to the tractor
position, and load continuous forms.
Turn the power on.
The Load/Unload button functions correctly.
Go to “Paper Select sensor service check” on page 2-15 .
Symptom Action