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Lexmark 037, User Manual

The Lexmark 037 User Manual is an essential guide for operating your Lexmark 037 device effectively. This comprehensive manual provides step-by-step instructions and troubleshooting tips for seamless usage. Download the manual for free at manualshive.com to maximize your product's potential and have all the necessary information at your fingertips.

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Troubleshooting

334

Summary of Contents for 037

Page 1: ...MX710 MX711 MX717 MX718 User s Guide June 2017 www lexmark com Machine type s 7463 Model s 032 036 037 232 236 237 ...

Page 2: ...nding the home screen 17 Using the touch screen buttons 19 Setting up and using the home screen applications 21 Finding the IP address of the printer 21 Finding the IP address of the computer 21 Accessing the Embedded Web Server 21 Customizing the home screen 22 Understanding the different applications 22 Activating the home screen applications 23 Setting up Remote Operator Panel 26 Exporting and ...

Page 3: ...t 88 Printing from a mobile device 89 Printing from a flash drive 90 Printing confidential and other held jobs 92 Printing information pages 93 Canceling a print job 94 Copying 95 Making copies 95 Copying photos 96 Copying on specialty media 96 Creating a copy shortcut using the printer control panel 97 Customizing copy settings 98 Placing information on copies 103 Canceling a copy job 104 Understan...

Page 4: ...flash drive 140 Understanding the scan options 142 Understanding the printer menus 145 Menus list 145 Paper menu 146 Reports Menu 157 Network Ports menu 159 Security menu 172 Settings menu 179 Help menu 228 Saving money and the environment 229 Saving paper and toner 229 Saving energy 229 Recycling 232 Securing the printer 233 Statement of Volatility 233 Erasing volatile memory 233 Erasing non volat...

Page 5: ...Restoring factory default settings 253 Clearing jams 254 Avoiding jams 254 Identifying jam locations 255 Paper jam in the front cover 256 Paper jam in the rear door 259 Paper jam in the standard bin 261 Paper jam in the duplex unit 262 Paper jam in trays 263 Paper jam in the multipurpose feeder 264 Paper jam in the automatic document feeder 265 Troubleshooting 267 Understanding the printer message...

Page 6: ...Contacting customer support 334 Notices 335 Product information 335 Edition notice 335 Power consumption 340 Index 349 Contents 6 ...

Page 7: ...mage or poor printer performance CAUTION SHOCK HAZARD To avoid the risk of electrical shock do not place or use this product near water or wet locations CAUTION POTENTIAL INJURY This product uses a laser Use of controls or adjustments or performance of procedures other than those specified in the User s Guide may result in hazardous radiation exposure This product uses a printing process that heats...

Page 8: ...approved by the Australian Communications and Media Authority CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplu...

Page 9: ...ING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a multifunction printer MFP that scans copies and faxes then you may need additional furniture For more information see www lexmark com multifunctionprinters CAUTION POTENTIAL INJURY To reduce the risk of equi...

Page 10: ...work Caring for and maintaining the printer Troubleshooting and solving problems User s Guide and Quick Reference Guide The guides are available at http support lexmark com Note These guides are also available in other languages Information on setting up and configuring the accessibility features of your printer Lexmark Accessibility Guide This guide is available at http support lexmark com Help us...

Page 11: ...untries and regions See the printed warranty that came with this printer Selecting a location for the printer CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safely When selecting a location for the printer leave enough room to open trays covers and doors If you plan to install any options then leave enough room for them...

Page 12: ...mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using multiple input options If you purchased a multifunction printer MFP that scans copies and faxes then you may need additional furniture For more information see www lexmark com multifunctionprinters Learning about the printer 12 ...

Page 13: ...sic model 2 3 4 5 6 7 1 1 Automatic document feeder ADF 2 ADF tray 3 ADF bin 4 Standard bin 5 Printer control panel 6 100 sheet multipurpose feeder 7 Standard 550 sheet tray Learning about the printer 13 ...

Page 14: ...ptional 2100 sheet tray must always be at the bottom of a configuration and may be paired with only one optional 250 or 550 sheet tray You may combine three optional 250 or 550 sheet trays and install them in any order Understanding the basic functions of the scanner Make quick copies or set the printer to perform specific copy jobs Send a fax using the printer control panel Send a fax to multiple f...

Page 15: ...F tray faceup short edge first Load up to 150 sheets of plain paper into the ADF tray Scan sizes from 76 2 x 127 mm 3 x 5 inches wide to 216 x 635 mm 8 5 x 25 inches long Scan media weighs from 52 to 120 g m2 14 32 lb Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass Using the scanner...

Page 16: ...rt on the printer 4 Keypad Enter numbers letters or symbols 5 Start button Start a job depending on which mode is selected 6 Clear All Reset button Reset the default settings of a function such as copying faxing or scanning 7 Cancel button Cancel all printer activity 8 Indicator light Check the status of the printer 9 USB port Connect a flash drive to the printer Note Only the front USB port suppor...

Page 17: ...buttons and icons to initiate an action such as copying faxing or scanning to open the menu screen or to respond to messages Note Your home screen may vary depending on your home screen customization settings administrative setup and active embedded solutions 6 1 12 11 10 7 8 2 3 4 5 9 13 14 Touch To 1 Change Language Launch the Change Language pop up window that lets you change the primary langua...

Page 18: ...ch Held Jobs Search for one or more of the following items User name for held or confidential print jobs Job names for held jobs excluding confidential print jobs Profile names Bookmark container or print job names USB container or print job names for supported file types Features Feature Description Menu trail line Example Menus Settings Copy Settings Number of Copies A menu trail line is located at ...

Page 19: ...ddress when accessing the Embedded Web Server so you can view and remotely configure printer settings even when you are not physically near the printer Using the touch screen buttons Note Your home screen icons and buttons may vary depending on your home screen customization settings administrative setup and active embedded solutions 7 6 3 4 1 5 2 Touch To 1 Arrows View a list of options 2 Copy It ...

Page 20: ...ttons Touch To Accept Save a setting Cancel Cancel an action or a selection Exit a screen and return to the previous screen without saving changes Reset Reset values on the screen Understanding the printer control panel 20 ...

Page 21: ...of numbers separated by periods such as 123 123 123 123 Finding the IP address of the computer For Windows users 1 In the Run dialog box type cmd to open the command prompt 2 Type ipconfig and then look for the IP address For Macintosh users 1 From System Preferences in the Apple menu select Network 2 Select your connection type and then click Advanced TCP IP 3 Look for the IP address Accessing th...

Page 22: ...nd print both sides of a card on a single page For more information see Setting up Card Copy on page 24 Fax Scan a document and then send it to a fax number For more information see Faxing on page 114 Forms and Favorites Quickly find and print frequently used online forms directly from the printer home screen For more information see Setting up Forms and Favorites on page 23 Multi Send Scan a docum...

Page 23: ...rom the printer home screen Note The printer must have permission to access the network folder FTP site or Web site where the bookmark is stored From the computer where the bookmark is stored use sharing security and firewall settings to allow the printer at least a read access For help see the documentation that came with your operating system 1 Open a Web browser and then type the printer IP addr...

Page 24: ...print when the application is used Default contrast setting Specify a setting to increase or decrease the level of contrast when a copy of the scanned card is printed Select Best for Content if you want the printer to adjust the contrast automatically Default scale setting Set the size of the scanned card when printed The default setting is 100 full size Resolution setting Adjust the quality of th...

Page 25: ... by periods such as 123 123 123 123 2 Click Settings Apps Apps Management Multi Send 3 From the Profiles section click Add and then customize the settings Notes See the mouse over help beside each field for a description of the setting If you select FTP or Share Folder as a destination then make sure the location settings of the destination are correct Type the correct IP address of the host compute...

Page 26: ...orrect type the correct IP address of the host computer where the specified destination is located For more information on obtaining the IP address of the host computer see Finding the IP address of the computer on page 21 Make sure the printer has access rights to the folder where the specified destination is located 4 Click Apply To use the application touch Scan to Network on the printer home scr...

Page 27: ...ation file for one or multiple applications For one application a Navigate to Settings Apps Apps Management select an application Configure b Export or import the configuration file Notes If a JVM Out of Memory error occurs then repeat the export process until the configuration file is saved If a timeout occurs and a blank screen appears then refresh the Web browser and then click Apply For multiple app...

Page 28: ...ther devices attached to the printer then turn them off as well and unplug any cables going into the printer Available internal options Memory card DDR3 DIMM Flash memory Fonts Firmware cards Forms barcode PRESCRIBE IPDS Printcryption LexmarkTM Internal Solutions Ports ISP Parallel 1284 B interface MarkNetTM N8350 802 11 b g n wireless printer server MarkNet N8130 10 100 fiber interface RS 232 C se...

Page 29: ...turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer 1 Open the controller board access cover 2 Using a screwdriver loosen the screws on the controller board shield Additional printer setup 29 ...

Page 30: ...er board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic components or connectors 1 2 3 1 Lexmark Internal Solutions Port or printer hard disk connector 2 Option card connector 3 Memory card connector Additional printer setup 30 ...

Page 31: ...5 Reattach the shield and then align the screws with the holes 1 2 6 Tighten the screws on the shield Additional printer setup 31 ...

Page 32: ...les going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch something metal on the printer first before touching any controller board electronic components or connectors An optional memory card can be purchased separately and attached to the controller board 1 Access the controller board For more information see Accessing...

Page 33: ...he controller board access cover Installing an optional card CAUTION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug...

Page 34: ...1 Access the controller board For more information see Accessing the controller board on page 28 2 Unpack the optional card Warning Potential Damage Avoid touching the connection points along the edge of the card 3 Holding the card by its sides align the plastic pins 1 on the card with the holes 2 on the controller board 2 1 4 Push the card firmly into place as shown in the illustration Additional ...

Page 35: ...TION SHOCK HAZARD If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Cont...

Page 36: ...o the ISP 3 Screws for attaching the ISP mounting bracket to the controller board shield 4 Plastic bracket 4 Remove the metal cover from the ISP opening a Loosen the screw b Lift the metal cover and then pull it out completely 1 2 3 Additional printer setup 36 ...

Page 37: ...ntil it clicks into place Note Make sure that the plastic bracket has latched completely and that the plastic bracket is seated firmly on the cage 6 Install the ISP on the plastic bracket Note Hold the ISP at an angle over the plastic bracket so that any overhanging connectors will pass through the ISP opening in the cage Additional printer setup 37 ...

Page 38: ...ISP is seated between the guides of the plastic bracket 8 Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP Note Turn the screw clockwise enough to hold the ISP in place but do not tighten it yet Additional printer setup 38 ...

Page 39: ...provided screws to secure the ISP mounting bracket to the controller board shield 10 Tighten the thumbscrew that is attached to the ISP Warning Potential Damage Do not screw it on too tightly Additional printer setup 39 ...

Page 40: ...printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Warning Potential Damage Controller board electronic components are easily damaged by static electricity Touch a metal surface on the printer before touching any controller board electronic c...

Page 41: ...3 Locate the appropriate connector on the controller board cage Note If an optional ISP is currently installed then the printer hard disk must be installed onto the ISP Additional printer setup 41 ...

Page 42: ... ISP and then press the printer hard disk down until the standoffs are in place Installation warning Hold only the edges of the printed circuit board assembly Do not touch or press on the center of the printer hard disk Doing so may cause damage c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP Note The plugs and receptacles are color coded Additional printe...

Page 43: ...isk to the holes in the controller board cage and then press the printer hard disk down until the standoffs are in place Installation warning Hold only the edges of the printed circuit board assembly Do not touch or press on the center of the printer hard disk Doing so may cause damage Additional printer setup 43 ...

Page 44: ...ws to attach the printer hard disk mounting bracket c Insert the plug of the printer hard disk interface cable into the receptacle of the controller board Note The plugs and receptacles are color coded Additional printer setup 44 ...

Page 45: ... or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the electrical outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer Additional printer setup 45 ...

Page 46: ...onents or connectors 1 Access the controller board For more information see Accessing the controller board on page 28 2 Unplug the printer hard disk interface cable from the controller board leaving the cable attached to the printer hard disk To unplug the cable squeeze the paddle at the plug of the interface cable to disengage the latch before pulling out the cable Additional printer setup 46 ...

Page 47: ...3 Remove the screws holding the printer hard disk in place 4 Remove the printer hard disk 5 Set aside the printer hard disk Additional printer setup 47 ...

Page 48: ...nter For more information on installing a caster base optional 250 or 550 sheet tray spacer or 2100 sheet tray see the setup sheet that came with the option Installing optional trays The printer supports the following optional input sources 250 or 550 sheet tray 2100 sheet tray CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requires two or more trained personnel to lif...

Page 49: ...any packing material from inside the tray 5 Insert the tray into the base 6 Place the tray near the printer 7 Lock the wheels of the caster base to secure the printer then align the printer with the tray and then slowly lower the printer into place Note Optional trays lock together when stacked Additional printer setup 49 ...

Page 50: ...8 Connect the power cord to the printer then to a properly grounded electrical outlet and then turn on the printer Additional printer setup 50 ...

Page 51: ...tning storm CAUTION POTENTIAL INJURY To avoid the risk of fire or electrical shock connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible CAUTION POTENTIAL INJURY To avoid the risk of fire or electrical shock use only the power cord provided with this product or the manufacturer s authorized replacement CAUTION POTENTIA...

Page 52: ...andard wall jack RJ 11 DSL filter or VoIP adapter or any other adapter that allows you to access the telephone line to send and receive faxes 3 Power cord socket Connect the printer to a properly grounded electrical outlet 4 USB printer port Connect the printer to a computer 5 Ethernet port Connect the printer to an Ethernet network 6 Internal solutions port ISP or printer hard disk slot Note If th...

Page 53: ...btain a copy of the software installer package From the software CD that came with your printer Go to http support lexmark com and then select your printer and operating system 2 Run the installer and then follow the instructions on the computer screen 3 For Macintosh users add the printer Note Obtain the printer IP address from the TCP IP section in the Network Ports menu Additional printer setup...

Page 54: ...e assigned to a wireless network Wired Equivalent Privacy WEP Wi Fi Protected Access WPA and WPA2 are types of security used on a network Preparing to set up the printer on an Ethernet network To configure your printer to connect to an Ethernet network organize the following information before you begin Note If your network automatically assigns IP addresses to computers and printers continue on to...

Page 55: ... or WPA2 preshared key or passphrase WPA includes encryption as an additional layer of security The choices are AES or TKIP Encryption must be set for the same type on the router and on the printer or the printer will not be able to communicate on the network 802 1X RADIUS If you are installing the printer on an 802 1X network then you may need the following Authentication type Inner authenticatio...

Page 56: ... Setup Connect the printer to a wireless network using Wi Fi Protected Setup 3 Follow the instructions on the printer display Connecting the printer to a wireless network using Wi Fi Protected Setup Before you begin make sure that The access point wireless router is Wi Fi Protected Setup WPS certified or WPS compatible For more information see the documentation that came with your access point A wi...

Page 57: ...eet that came with the wireless network adapter 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer control panel The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Network Por...

Page 58: ...e IP address 5 Apply the changes For Macintosh users 1 From System Preferences in the Apple menu navigate to the list of printers and then select IP 2 Type the IP address in the address field 3 Apply the changes Setting up serial printing Windows only 1 Set the parameters in the printer a From the control panel navigate to the menu for the port settings b Locate the menu for the serial port setting...

Page 59: ...he network connection This page also provides important information that aids network printing configuration Printing a menu settings page From the home screen navigate to Reports Menu Settings Page Printing a network setup page If the printer is attached to a network then print a network setup page to verify the network connection This page also provides important information that aids network pri...

Page 60: ...supported Universal size is 216 x 356 mm 8 5 x 14 inches for one sided and two sided printing When printing on paper less than 210 mm 8 3 inches wide the printer may print at a reduced speed after a period of time to ensure the best print performance 1 From the home screen navigate to Paper Menu Universal Setup Units of Measure select a unit of measure 2 Touch Portrait Width or Portrait Height 3 S...

Page 61: ...idth guide to the correct position for the size of the paper being loaded until it clicks into place Note Use the paper size indicators at the bottom of the tray to help position the guides Loading paper and specialty media 61 ...

Page 62: ... slide the guide to the correct position for the size of the paper being loaded Notes Lock the length guide for all paper sizes Use the paper size indicators at the bottom of the tray to help position the guides Loading paper and specialty media 62 ...

Page 63: ... crease the paper Straighten the edges on a level surface 5 Load the paper stack with the printable side facedown for one sided printing Note Make sure the paper or envelope is loaded properly One sided printing Two sided duplex printing ABC ABC Loading paper and specialty media 63 ...

Page 64: ...aper into the tray Load paper as shown in the illustration If you are loading envelopes then make sure that the flap side is facing up and the envelopes are on the left side of the tray Loading paper and specialty media 64 ...

Page 65: ... Make sure the paper is below the solid line which is the maximum paper fill indicator Warning Potential Damage Overfilling the tray can cause paper jams Loading paper and specialty media 65 ...

Page 66: ...edia make sure the paper is below the dashed line which is the alternate paper fill indicator 6 For custom or Universal size paper adjust the paper guides to lightly touch the sides of the stack and then lock the length guide Loading paper and specialty media 66 ...

Page 67: ...t the correct paper size and type to avoid paper jams and print quality problems Loading the 2100 sheet tray CAUTION POTENTIAL INJURY To reduce the risk of equipment instability load each tray separately Keep all other trays closed until needed 1 Pull out the tray completely 2 Adjust the width and length guides Loading paper and specialty media 67 ...

Page 68: ...width guide to the position for A5 LGL OFC FOLIO LTR A4 A5 1 LGL OFC FOLIO LTR A 4 A 5 2 LGL OFC FOLIO LTR A 4 A 5 b Squeeze and then slide the length guide to the position for A5 until it clicks into place 1 2 Loading paper and specialty media 68 ...

Page 69: ...s the A5 length guide until it clicks into place Loading A4 letter legal oficio and folio size paper a Pull up and slide the width guide to the correct position for the size of paper you are loading LGL OFC FOLIO LTR A4 A5 1 LGL OFC FOLIO LTR A 4 A 5 2 LGL OFC FOLIO LTR A 4 A 5 Loading paper and specialty media 69 ...

Page 70: ...h guide is still attached to the length guide then remove it from its place If the A5 length guide is not attached then proceed to step d c Put the A5 length guide in its holder 2 1 Loading paper and specialty media 70 ...

Page 71: ... FOLIO LTR A4 A5 3 Flex the sheets back and forth to loosen them and then fan them Do not fold or crease the paper Straighten the edges on a level surface 4 Load the paper stack with the printable side facedown for one sided printing Make sure the paper is loaded properly Loading paper and specialty media 71 ...

Page 72: ...ABC ABC Make sure the paper is below the maximum paper fill indicator Warning Potential Damage Overfilling the tray can cause paper jams 5 Insert the tray Note Press the paper stack down while inserting the tray Loading paper and specialty media 72 ...

Page 73: ...to match the paper loaded in the tray Note Set the correct paper size and type to avoid paper jams and print quality problems Loading the multipurpose feeder 1 Pull down the multipurpose feeder door Note Do not load or close the multipurpose feeder while a job is printing Loading paper and specialty media 73 ...

Page 74: ...o that the multipurpose feeder is fully extended and open 3 Slide the width guide to the correct position for the size of the paper you are loading Note Use the paper size indicators on the bottom of the tray to help position the guides Loading paper and specialty media 74 ...

Page 75: ... and then fan them Straighten the edges on a level surface Note Avoid touching the printable side of the transparencies Be careful not to scratch them Flex the stack of envelopes back and forth to loosen them and then fan them Straighten the edges on a level surface 5 Load the paper or specialty media Note Slide the stack gently into the multipurpose feeder until it comes to a stop Loading paper a...

Page 76: ... envelopes with the flap side down and on the left of the multipurpose feeder Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer Make sure the paper or specialty media is below the maximum paper fill indicator Warning Potential Damage Overfilling the feeder can cause paper jams Loading pa...

Page 77: ...and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Paper Menu 3 Change the paper size and type settings for the trays you are linking...

Page 78: ...stom paper type name has replaced the custom name Using the printer control panel 1 From the home screen navigate to Paper Menu Custom Names 2 Select a custom name and then type a custom paper type name 3 Touch Submit 4 Touch Custom Types and then verify if the new custom paper type name has replaced the custom name Assigning a custom paper type Using the Embedded Web Server Assign a custom paper ...

Page 79: ...e home screen navigate to Paper Menu Custom Types 2 Select a custom paper type name and then select a paper type Note Paper is the factory default paper type for all user defined custom names 3 Touch Submit Loading paper and specialty media 79 ...

Page 80: ...to match the paper loaded in the tray Preprinting perforation and creasing may significantly affect the print quality and cause jams or other paper feed problems Before loading the card stock on the tray flex and fan the card stock to loosen them Straighten the edges on a level surface Tips on using envelopes From the printer control panel set the paper size type texture and weight in the Paper menu...

Page 81: ...ntaminate the printer and the cartridge with adhesive and could void the printer and toner cartridge warranties Do not use labels with exposed adhesive Before loading labels on the tray flex and fan labels to loosen them Straighten the edges on a level surface Tips on using letterhead Use letterhead designed specifically for laser printers Print samples on the letterhead being considered for use bef...

Page 82: ...t be stiff enough to feed properly and may cause jams Note Two sided printing is supported for 60 176 g m2 16 47 lb paper Curl Curl is the tendency for paper to curl at its edges Excessive curl can cause paper feeding problems Curl can occur after the paper passes through the printer where it is exposed to high temperatures Storing paper unwrapped in hot humid cold or dry conditions even in the tr...

Page 83: ...inted using an offset lithographic or engraved printing process Avoid paper with rough or heavily textured surfaces Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based generally meet these requirements latex inks might not Print samples on preprinted forms and letterheads considered for use before buying large quantities This determines whether or not the ...

Page 84: ... waste In addition the company encourages purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices Lexmark does not endorse specific suppliers although a converter s product list for special applications is maintained However the following paper choice guidelines will help alleviate the environmental impact of printing 1 Minimize paper consumption 2 Be sele...

Page 85: ...sizes types and weights of paper they support Note For an unlisted paper size select the closest larger listed size Paper sizes supported by the printer Note When printing on paper less than 210 mm 8 3 inches wide the printer may print at a reduced speed after a period of time to ensure the best print performance Paper size1 Dimensions Standard or optional 250 or 550 sheet tray 2100 sheet tray Mul...

Page 86: ... 9 in X X X 10 Envelope 105 x 241 mm 4 1 x 9 5 in X X X DL Envelope 110 x 220 mm 4 3 x 8 7 in X X X C5 Envelope 162 x 229 mm 6 38 x 9 01 in X X X B5 Envelope 176 x 250 mm 6 93 x 9 84 in X X X 1 If your preferred default paper size cannot be set in the printer control panel then you may select common paper sizes that correspond to the position of the length guide in the tray from the Paper Size Typ...

Page 87: ...upported in long edge orientation 3 Universal is supported in ADF only if the width is from 76 mm 3 in to 216 mm 8 5 in and the length is from 127 mm 5 in to 356 mm 14 in Paper types and weights supported by the printer The printer engine supports 60 176 g m2 16 47 lb paper weights Note Labels transparencies envelopes and card stock always print at reduced speed Paper type 250 or 550 sheet tray 21...

Page 88: ...ing the print job 1 From the document that you are trying to print open the Print dialog 2 If necessary adjust the settings 3 Send the print job Adjusting toner darkness 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123...

Page 89: ...int and then select the printer 3 Send the print job Printing from a mobile device using Google Cloud Print Google Cloud PrintTM is a mobile printing service that allows enabled applications on mobile devices to print to any Google Cloud Print ready printer 1 From the home screen of your mobile device launch an enabled application 2 Tap Print and then select the printer 3 Send the print job Printi...

Page 90: ...fore printing an encrypted PDF file you will be prompted to type the file password from the printer control panel You cannot print files for which you do not have printing permissions 1 Insert a flash drive into the USB port Notes A flash drive icon appears on the printer home screen when a flash drive is inserted If you insert the flash drive when the printer requires attention such as when a jam has oc...

Page 91: ...be printed and then touch Print Notes Do not remove the flash drive from the USB port until the document has finished printing If you leave the flash drive in the printer after leaving the initial USB menu screen then touch Held Jobs on the home screen to print files from the flash drive Supported flash drives and file types Notes High speed USB flash drives must support the full speed standard Low speed ...

Page 92: ...he PIN is set from the computer It must be four digits using the numbers 1 9 Repeat Job Expiration Print and store print jobs in the printer memory Verify Job Expiration Print one copy of a print job and hold the remaining copies It allows you to examine if the first copy is satisfactory The print job is automatically deleted from the printer memory when all copies are printed Reserve Job Expiratio...

Page 93: ...IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Security Confidential Print Setup 3 Modify the settings Set a maximum number of PIN entry attempts When a user exceeds that number all of the jobs for that user ar...

Page 94: ... panel touch Cancel Job or press on the keypad 2 Touch the print job you want to cancel and then touch Delete Selected Jobs Note If you press on the keypad then touch Resume to return to the home screen Canceling a print job from the computer 1 Depending on the operating system do either of the following Open the printers folder and then select your printer From the System Preferences in the Apple...

Page 95: ...s photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides Note To avoid a cropped image make sure the size of the original document and the size of the copy paper are the same 3 From the printer contr...

Page 96: ...per left corner 2 From the home screen navigate to Copy Content Photo 3 From the Content Source menu navigate to Photo Film Copy It Note If you have more photos to copy then place the next photo on the scanner glass and then touch Scan the next page 4 Touch Finish the Job Copying on specialty media Copying on transparencies 1 Load an original document faceup short edge first into the ADF tray or fa...

Page 97: ...rom select the size of the original document 4 Navigate to Copy to select the tray containing the letterhead Copy It 5 If there are no trays that support letterhead then navigate to Manual Feeder select the size of the letterhead Letterhead 6 Load the letterhead faceup top edge first into the multipurpose feeder and then touch Copy It Creating a copy shortcut using the printer control panel 1 From ...

Page 98: ... on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Copy Copy from select the...

Page 99: ...transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Copy Copy from Mixed Sizes 4 Navigate to Copy to Letter Copy It The scanner identifies the diff...

Page 100: ... by 1 Touching Copy to or Copy from after setting Scale manually changes the scale value back to Auto Note Auto is the factory default setting This automatically adjusts the scan image of the original document to fit the size of the paper onto which you are copying 5 Touch Copy It Adjusting copy quality 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner ...

Page 101: ...collated 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray ...

Page 102: ... tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen navigate to Copy Advanced Options Paper Saver select the output you want Copy It Note If Paper Saver is set to Off then the Print Page Borders option is unavailable Creating a custom cop...

Page 103: ...e touch Finish the job Placing information on copies Placing a header or footer on pages 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when...

Page 104: ...ling a copy job while pages are being printed 1 From the printer control panel touch Cancel Job or press on the keypad 2 Touch the job you want to cancel and then touch Delete Selected Jobs Note If you press on the keypad then touch Resume to return to the home screen Understanding the copy options Copy from This option opens a screen where you can select the paper size of the original document To...

Page 105: ...se in value hold the button for two seconds or more Darkness This option lets you adjust how light or dark the copies are in relation to the original document Sides Duplex This option lets you make one or two sided copies from one or two sided original documents Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document Copies This option l...

Page 106: ...anning jobs into a single job Edge Erase This removes smudges or marks around the edges of a document You can choose to remove an equal area around all four sides of the paper or pick a particular edge Header Footer This inserts date or time page number Bates number or custom text and then prints them in the specified header or footer location Margin Shift This increases or reduces the size of the ...

Page 107: ... of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings E mail FTP Settings E mail Settings 3 Enter the appropriate information and then click Submit Configuring e mail settings 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on...

Page 108: ... an e mail shortcut using the printer control panel 1 From the home screen navigate to E mail Recipient type an e mail address To create a group of recipients touch Next address and then type the next recipient s e mail address 2 Touch Subject then type the e mail subject and then touch Done 3 Touch Message then type your message and then touch Done 4 Adjust the e mail settings Note If you change ...

Page 109: ...ress using the keypad and then enter the shortcut number Notes To enter additional recipients touch Next address and then enter the address or shortcut number you want to add You can also enter an e mail address using the address book 5 Touch Done Send It Sending an e mail using a shortcut number 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass ...

Page 110: ...e first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then adjust the paper guides 3 From the home screen n...

Page 111: ...t This option lets you save the current settings as a shortcut by assigning a shortcut name Note Selecting this option automatically assigns the next available shortcut number Original Size This option lets you set the paper size of the documents you are going to e mail When Original Size is set to Mixed Sizes you can scan an original document that contains mixed paper sizes letter and legal size ...

Page 112: ...tput type for the scan image Select one of the following PDF Use this to create a single file with multiple pages This can be sent as a secured or compressed file TIFF Use this to create multiple files or a single file If Multi page TIFF is turned off in the Settings menu of the Embedded Web Server then TIFF saves one page in each file The file size is usually larger than an equivalent JPEG JPEG Use thi...

Page 113: ...es multiple scanning jobs into a single job Edge Erase This removes smudges or marks around the edges of a document You can choose to remove an equal area around all four sides of the paper or pick a particular edge Edge Erase will erase whatever is within the area selected leaving nothing on that portion of the scan Transmission Log This prints the transmission log or transmission error log Multi...

Page 114: ...ne business other entity or individual For more information see Regulatory notices for telecommunication terminal equipment on page 342 To enter your fax setup information use the printer control panel or use your browser to access the Embedded Web Server and then enter the Settings menu Note If you do not have a TCP IP environment then you must use the printer control panel to enter your fax setu...

Page 115: ...the printer fax number 5 Click Submit Choosing a fax connection Setting up fax using a standard telephone line CAUTION SHOCK HAZARD To avoid the risk of electrical shock do not set up this product or make any electrical or cabling connections such as the power cord fax feature or telephone during a lightning storm CAUTION SHOCK HAZARD To avoid the risk of electrical shock do not use the fax featur...

Page 116: ... port of the printer 2 Connect the other end of the cable to an active analog wall jack Notes You can set the printer to receive faxes automatically Auto Answer On or manually Auto Answer Off If you want to receive faxes automatically then set the printer to pick up on a specified number of rings Faxing 116 ...

Page 117: ...inter Otherwise the printer does not receive faxes even if you have set it to receive faxes automatically Connected to the same telephone wall jack PHONE LINE 1 Connect one end of the telephone cable to the line port of the printer 2 Connect the other end of the cable to an active analog wall jack 3 Connect the answering machine to the telephone port of the printer Faxing 117 ...

Page 118: ...e cable to an active analog wall jack Notes If you have only one telephone number on your line then set the printer to receive faxes automatically Set the printer to pick up calls two rings after the answering machine For example if the answering machine picks up calls after four rings then set the printer Rings to Answer setting to six Faxing 118 ...

Page 119: ...ct the telephone to the telephone port of the printer Notes This setup works best if you are using voice mail more often than fax and if you subscribe to a distinctive ring service When you answer the telephone and you hear fax tones press 9 or the manual answer code on the telephone to receive the fax You can also set the printer to receive faxes automatically but turn off the voice mail service ...

Page 120: ...ting this product to the public switched telephone network For users in Australia the cord must be approved by the Australian Communications and Media Authority Digital subscriber line DSL splits your regular telephone line into two channels voice and Internet Telephone and fax signals travel through the voice channel and Internet signals pass through the other channel To minimize interference bet...

Page 121: ...l or cabling connections such as the power cord fax feature or telephone during a lightning storm CAUTION SHOCK HAZARD To avoid the risk of electrical shock do not use the fax feature during a lightning storm CAUTION POTENTIAL INJURY To reduce the risk of fire use only a 26 AWG or larger telecommunications RJ 11 cord when connecting this product to the public switched telephone network For users in...

Page 122: ...ter into the port labeled Phone Line 1 or Phone Port and then plug the printer and telephone into the splitter To check the splitter plug an analog telephone into the splitter and then listen for a dial tone Setting up fax using cable modem connection CAUTION SHOCK HAZARD To avoid the risk of electrical shock do not set up this product or make any electrical or cabling connections such as the powe...

Page 123: ...he printer 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem 3 Connect your analog telephone to the telephone port of the printer Note To check if the telephone port on the cable modem is active connect an analog telephone and then listen for a dial tone Faxing 123 ...

Page 124: ...TION SHOCK HAZARD To avoid the risk of electrical shock do not set up this product or make any electrical or cabling connections such as the power cord fax feature or telephone during a lightning storm CAUTION SHOCK HAZARD To avoid the risk of electrical shock do not use the fax feature during a lightning storm CAUTION POTENTIAL INJURY To reduce the risk of fire use only a 26 AWG or larger telecomm...

Page 125: ...r country or region may not come with your printer and you may need to purchase it separately There may be an adapter plug installed in the telephone port of the printer Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system Part name Part number Lexmark adapter plug 40X8519 Connecting the printer to a non RJ11 wall jack...

Page 126: ...e printer to a wall jack in Germany The German wall jack has two kinds of ports The N ports are for fax machines modems and answering machines The F port is for telephones Connect the printer to any of the N ports N F N PHONE LINE 1 Connect one end of the telephone cable to the line port of the printer 2 Connect the other end of the cable to the RJ11 adapter and then connect the adapter to an N po...

Page 127: ... printer to answer Note The factory default setting for distinctive rings is On This sets the printer to answer single double and triple ring patterns a From the home screen navigate to Settings Fax Settings Analog Fax Setup Answer On b Select the pattern setting you want to change and then touch Submit Setting the outgoing fax name and number 1 Open a Web browser and then type the printer IP addr...

Page 128: ...n The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Security Set Date and Time 3 Select the Automatically Observe DST check box and then enter the DST start and end dates in the Custom Time Zone Setup section 4 Click Submit Sending a fax Note You can also sen...

Page 129: ...driver configure and enable it in the Configuration tab For Macintosh users 1 With a document open choose File Print 2 Select the printer 3 Enter the recipient fax number and then configure other fax settings if necessary 4 Send the fax job Sending a fax using a shortcut number Fax shortcuts are like the speed dial numbers on a telephone or a fax machine A shortcut number 1 999 can contain a single r...

Page 130: ...time 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper is loaded properly 2 If you are loading a document into the ADF tray then...

Page 131: ...cut using the printer control panel 1 From the home screen touch Fax and then enter the fax number Note To create a group of fax numbers touch Next number and then enter the next fax number 2 Touch 3 Type a unique name for the shortcut and then touch Done 4 Verify that the shortcut name and number are correct and then touch OK Note If the name or number is incorrect then touch Cancel and then reen...

Page 132: ...owser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Settings Reports 3 Click Fax Job Log or Fax Call Log Blocking junk faxes 1 Open a Web...

Page 133: ...cted Jobs screen appears the selected jobs are deleted and then the home screen appears Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released Held faxes can be released manually or at a scheduled day or time 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the print...

Page 134: ...the setting selected in the Forward to menu 6 Click Submit Understanding the fax options Content This option lets you specify the content type and source of the original document Select from the following content types Graphics The original document is mostly business type graphics such as pie charts bar charts and animations Photo The original document is mostly a photo or an image Text The conte...

Page 135: ...and then changes the Sides Duplex and Binding settings to match the orientation Binding This specifies if the original document is bound on the long edge or short edge side Scan Preview This option lets you view the first page of the image before it is included in the fax When the first page is scanned the scanning is paused and a preview image appears Note This option appears only when a working pri...

Page 136: ... transmission log or transmission error log Multifeed Sensor This detects when the ADF picks more than one sheet of paper at a time and then shows an error message Note This option is supported only in select printer models Faxing 136 ...

Page 137: ...nner lets you scan documents directly to a File Transfer Protocol FTP server Only one FTP address may be sent to the server at a time When an FTP destination has been configured by your system support person the name of the destination becomes available as a shortcut number or it is listed as a profile under the Held Jobs icon An FTP destination could also be another PostScript printer for example a...

Page 138: ...n touch OK Notes If the name or number is incorrect then touch Cancel and then reenter the information If you enter a number that is already in use then you are prompted to select another number Scanning to an FTP address Note You can also send scanned documents to an FTP address by using the Multi Send Scan to Network or MyShortcut application from the home screen For more information see Activat...

Page 139: ...e FTP shortcut number 4 Touch Send It Scanning an FTP using the address book 1 Load an original document faceup short edge first into the ADF tray or facedown on the scanner glass Notes Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass The ADF indicator light comes on when the paper i...

Page 140: ...hen type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it to load the Web page correctly 2 Click Scan Profile Create Scan Profile 3 Select your scan settings and then click Next 4 Select a locati...

Page 141: ...rk 1 Open the printers folder and then select your printer Note If your printer is not in the list then add your printer 2 Open the printer properties and then adjust the settings as necessary 3 From the control panel touch Scan to Computer select the appropriate scan setting Send It Scanning to a flash drive 1 Load an original document faceup short edge first into the ADF tray or facedown on the sc...

Page 142: ... As This option lets you set the output type for the scan image Select one of the following PDF Use to create a single file with multiple pages The PDF can be sent as a secured or compressed file TIFF Use to create multiple files or a single file If Multi page TIFF is turned off in the Settings menu then TIFF saves one page in each file The file size is usually larger than an equivalent JPEG JPEG Use to...

Page 143: ...l document was printed using an inkjet printer Magazine The original document is from a magazine Newspaper The original document is from a newspaper Other The original document was printed using an alternate or unknown printer Photo Film The original document is a photo from film Press The original document was printed using a printing press Scan Preview This option lets you view the first page of t...

Page 144: ...transmission log or transmission error log Multifeed Sensor This detects when the ADF picks more than one sheet of paper at a time and then shows an error message Note This option is supported only in select printer models Scanning 144 ...

Page 145: ...Parallel x Serial x SMTP Setup Edit Security Setups Miscellaneous Security Settings Confidential Print Erase Temporary Data Files Security Audit Log Set Date and Time Settings Help Manage Shortcuts Option Card Menu2 General Settings Copy Settings Fax Settings E mail Settings FTP Settings Flash Drive Menu OCR Settings Print Settings Print All Guides Copy Guide E mail Guide Fax Guide FTP Guide Print ...

Page 146: ...e and the trays have the same settings then the trays are automatically linked When one tray is empty the print job continues using the linked tray Configure MP menu Use To Configure MP Cassette Manual First Determine when the printer selects paper from the multipurpose feeder Notes Cassette is the factory default setting Cassette configures the multipurpose feeder as the automatic paper source Manua...

Page 147: ...be linked When one tray is empty the print job continues using the linked tray The A6 paper size is supported only in Tray 1 and in the multipurpose feeder Tray x Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the type of paper loaded in each tray Notes Plain Paper is the fact...

Page 148: ...eeder Size to appear as a menu The multipurpose feeder does not automatically detect paper size The paper size value must be set MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type x Specify the paper type loaded in the multipurpose feeder Notes Plain Paper is the factor...

Page 149: ...ed Notes Plain Paper is the factory default setting From the Paper menu set Configure MP to Manual for Manual Paper Type to appear as a menu Manual Envelope Size 7 3 4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the envelope size being manually loaded Note 10 Envelope is the U S factory default setting DL Envelope is the international factory default s...

Page 150: ... requested paper size is not available Notes All Listed is the factory default setting All available substitutions are allowed Off indicates that no size substitutions are allowed Setting a size substitution lets the print job continue without Change Paper appearing Paper Texture menu Use To Plain Texture Smooth Normal Rough Specify the relative texture of the plain paper loaded in a specific tray ...

Page 151: ...ult setting Envelope Texture Smooth Normal Rough Specify the relative texture of the envelopes loaded in a specific tray Note Normal is the factory default setting Rough Envelope Texture Rough Specify the relative texture of the rough envelopes loaded in a specific tray Note Rough is the factory default setting Letterhead Texture Smooth Normal Rough Specify the relative texture of the letterhead loa...

Page 152: ...tock Weight Light Normal Heavy Specify the relative weight of the card stock loaded Note Normal is the factory default setting Transparency Weight Light Normal Heavy Specify the relative weight of the transparencies loaded Note Normal is the factory default setting Recycled Weight Light Normal Heavy Specify the relative weight of the recycled paper loaded Note Normal is the factory default setting...

Page 153: ...loaded Note Normal is the factory default setting Colored Weight Light Normal Heavy Specify the relative weight of the colored paper loaded Note Normal is the factory default setting Light Weight Light Specify that the weight of the paper loaded is light Heavy Weight Heavy Specify that the weight of the paper loaded is heavy Rough Cotton Weight Light Normal Heavy Specify the relative weight of the...

Page 154: ...ead as the paper type Preprinted Loading Duplex Off Determine and set two sided printing for all print jobs with Preprinted as the paper type Colored Loading Duplex Off Determine and set two sided printing for all print jobs with Colored as the paper type Light Loading Duplex Off Determine and set two sided printing for all print jobs with Light as the paper type Heavy Loading Duplex Off Determine...

Page 155: ...r specialty media type with a factory default custom type name or a user defined custom name created from the Embedded Web Server or from MarkVisionTM Professional Notes Paper is the factory default setting The custom media type must be supported by the selected tray or multipurpose feeder in order to print from that source Recycled Paper Card Stock Transparency Rough Cotton Labels Vinyl Labels Env...

Page 156: ...tton is the factory default setting for custom scan sizes 1 and 2 ADF Media Type is the factory default setting for custom scan sizes 3 4 5 and 6 8 5 inches is the U S factory default setting for Width 216 mm is the international factory default setting for Width 14 inches is the U S factory default setting for Height 356 mm is the international factory default setting for Height Portrait is the f...

Page 157: ...the height in 1 mm increments Feed Direction Short Edge Long Edge Specify the feed direction if the paper can be loaded in either direction Notes Short Edge is the factory default setting Long Edge appears only when the longest edge is shorter than the maximum width supported in the tray Reports Menu Reports menu Use To Menu Settings Page Print a report on the current printer menu settings The rep...

Page 158: ...opy Shortcuts Print a report containing information about copy shortcuts E mail Shortcuts Print a report containing information about e mail shortcuts Fax Shortcuts Print a report containing information about fax shortcuts FTP Shortcuts Print a report containing information about FTP shortcuts Profiles List Print a list of profiles stored in the printer Print Fonts Print a report of all the fonts av...

Page 159: ...ge Notes On is the factory default setting If PCL SmartSwitch is disabled then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu PS SmartSwitch On Off Set the printer to automatically switch to PS emulation when a print job requires it regardless of the default printer language Notes On is the factory default setting If PS SmartSwitch is...

Page 160: ...Notes Off is the factory default setting The printer automatically restarts when the setting is changed from the control panel The menu selection is then updated Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs Note Auto is the factory default setting Standard Network Setup OR Network x Setup Reports Network Card TCP IP IPv6 Wireless AppleTalk Show and se...

Page 161: ...ult setting TCP IP menu To access the menu navigate to either of the following Network Ports Standard Network Standard Network Setup TCP IP Network Ports Network x Network x Setup TCP IP Note This menu is available only in network printers or printers attached to print servers Use To Set Hostname Set the current TCP IP host name Note This can be changed only from the Embedded Web Server IP Address...

Page 162: ...e current WINS server address Enable DDNS Yes No View or change the current DDNS setting Note Yes is the factory default setting Enable mDNS Yes No View or change the current mDNS setting Note Yes is the factory default setting DNS Server Address View or change the current DNS server address Backup DNS Server Address View or change the backup DNS server addresses Backup DNS Server Address 2 Backup...

Page 163: ...nd the access point wireless router are pressed within a given period of time Start PIN Method connects the printer to a wireless network when a PIN on the printer is entered into the wireless settings of the access point Enable Disable WPS Auto detection Enable Disable Automatically detect the connection method that an access point with WPS uses Start Push Button Method or Start PIN Method Note D...

Page 164: ... SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it regardless of the default printer language Notes On is the factory default setting When set to Off the printer does not examine incoming data The printer uses PostScript emulation if the PS SmartSwitch is set to On It uses the default printer language specified in th...

Page 165: ...rk buffers The printer automatically restarts when the setting is changed from the printer control panel The menu selection is then updated Job Buffering Off On Auto Temporarily store print jobs in the printer hard disk before printing Notes Off is the factory default setting On buffers jobs on the printer hard disk Auto buffers print jobs only if the printer is busy processing data from another i...

Page 166: ... specified in the Setup menu if PS SmartSwitch is set to Off PS SmartSwitch On Off Set the printer to automatically switch to PS emulation when a print job received through a serial port requires it regardless of the default printer language Notes On is the factory default setting When set to Off the printer does not examine incoming data The printer uses PCL emulation if PCL SmartSwitch is set to ...

Page 167: ...rs print jobs only if the printer is busy processing data from another input port Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Advanced Status On Off Enable bidirectional communication through the parallel port Notes On is the factory default setting Off disables parallel port negotiation Protocol S...

Page 168: ...h the USB port Serial x menu Note This menu appears only when an optional serial card is installed Use To PCL SmartSwitch On Off Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it regardless of the default printer language Notes On is the factory default setting When set to Off the printer does not examine incoming data The printer ...

Page 169: ...he size of the other link buffers and whether Resource Save is set to On or Off To increase the maximum size range for the Serial Buffer disable or reduce the size of the parallel serial and network buffers Changing this setting from the printer control panel and then exiting the menus causes the printer to restart The menu selection is then updated Job Buffering Off On Auto Temporarily store prin...

Page 170: ...the Serial Option 1 Serial Option 2 or Serial Option 3 menus Data Bits 7 8 Specify the number of data bits sent in each transmission frame Note 8 is the factory default setting Parity Even Odd None Ignore Set the parity for serial input and output data frames Note None is the factory default setting Honor DSR On Off Determine whether the printer uses the DSR Signal Notes Off is the factory default...

Page 171: ...f SSL will be used SMTP Server Authentication No authentication required Login Plain CRAM MD5 Digest MD5 NTLM Kerberos 5 Specify the type of user authentication required for scan to e mail privileges Note No authentication required is the factory default setting Device Initiated E mail None Use Device SMTP Credentials Specify what credentials will be used when communicating to the SMTP server Some...

Page 172: ... Kerberos Setup Kerberos Setup Active Directory LDAP LDAP GSSAPI Password PIN Edit settings for Internal Accounts NTLM Simple Kerberos Setup Kerberos Setup Active Directory LDAP Password and PIN Edit Security Templates list of available templates Add or edit a security template Edit Access Controls Administrative Menus Function Access Management Solutions Cancel jobs at the Device Control access t...

Page 173: ...ecurity Reset Jumper Access controls No Security No Effect Reset factory security defaults Change the value of the security settings Notes Access controls No Security retains all the security information that the user has defined No Security is the factory default setting No Effect means the reset has no effect on the device s security configuration Reset factory security defaults deletes all securi...

Page 174: ... then all confidential jobs held in the printer memory are deleted Repeat Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs Verify Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printer stores print jobs needing verification Reserve Job Expiration Off 1 hour 4 hours 24 hours 1 week Set a limit on how long the printe...

Page 175: ... to erase temporary data files without having to turn off the printer for an extended amount of time Highly confidential information should be erased using only the Multiple pass method Security Audit Log menu Use To Export Log Enable an authorized user to export the security log Notes To export the log from the printer control panel attach a flash drive to the printer To export the log from the Embe...

Page 176: ... is the factory default setting Remote Syslog Server determines the value used to send logs to the remote syslog server Remote Syslog Port identifies the port over which the printer transmits logged events to a remote server Remote Syslog Method identifies the protocol used by the printer to transmit logged events to a remote server Normal UDP is the factory default setting Remote Syslog Facility de...

Page 177: ...ed through the printer control panel or EWS No is the factory default setting E mail log wrapped alert determines if the printer sends the administrator an e mail when log entries are wrapping No is the factory default setting E mail full alert determines if the printer sends the administrator an e mail when the log fills a certain amount of its allotted space No is the factory default setting full...

Page 178: ...setting Custom Time Zone Setup UTC Offset DST Start Week DST Start Day DST Start Month DST Start Time DST End Week DST End Day DST End Month DST End Time DST Offset Set up the time zone Enable NTP On Off Synchronize the clocks of devices over a network Note On is the factory default setting NTP Server View the NTP server address Enable Authentication On Off Set the credentials when accessing the N...

Page 179: ...s View the supply estimates on the control panel Embedded Web Server menu settings and device statistics reports Note Show estimates is the factory default setting Eco Mode Off Energy Energy Paper Paper Minimize the use of energy paper or specialty media Notes Off is the factory default setting Setting Eco Mode to Energy or Paper may affect printer performance but not print quality ADF Loaded Beep...

Page 180: ...y Simplified Chinese Traditional Chinese Japanese Custom Key x Specify a language and custom key information for the keyboard on the display Paper Sizes US Metric Specify the unit of measurement for paper sizes Notes US is the factory default setting The country or region selected in the initial setup wizard determines the initial paper size setting Scan to PC Port Range port range Specify a valid ...

Page 181: ...actory default setting for Right side Displayed Information continued Custom Text x Customize the text to display in the upper corners of the home screen Displayed Information continued Black Toner Specify the display information for Black Toner Select from the following options When to display Do not display Display Message to display Default Alternate Default text entry Alternate text entry Note...

Page 182: ...creen customization Change Language Copy Copy Shortcuts Fax Fax Shortcuts E mail E mail Shortcuts FTP FTP Shortcuts Search Held Jobs Held Jobs USB Drive Profiles and Apps Bookmarks Jobs by User Forms and Favorites Card Copy Scan to Network MyShortcut Multi Send Change the icons that appear on the home screen Select from the following options Display Do not display Date Format MM DD YYYY DD MM YYYY ...

Page 183: ...n Feedback On Off Volume 1 10 Set the button volume and feedback Notes On is the factory default setting for Button Feedback 5 is the factory default setting for Volume Tactile Touchscreen Feedback On Off Enable touch screen sensation feedback Note On is the factory default setting Show Bookmarks Yes No Specify whether to display bookmarks from the Held Jobs area Note Yes is the factory default se...

Page 184: ...e the printer enters a lower power state Note 15 minutes is the factory default setting Timeouts Sleep Mode Disabled 1 120 Set the idle time before the printer begins operating in Sleep mode Notes 20 minutes is the factory default setting Disabled appears only when Energy Conserve is set to Off Timeouts Print with Display Off Allow printing with display off Display on when printing Print a job wit...

Page 185: ...ter is using PostScript emulation Timeouts Job Hold Timeout 5 255 Set the time that the printer waits for user intervention before it holds jobs that require unavailable resources Notes 30 seconds is the factory default setting This menu item appears only when a hard disk is installed Error Recovery Auto Reboot Reboot when idle Reboot always Reboot never Set the printer to restart when an error oc...

Page 186: ...Accessibility Settings Headphone Volume 1 10 Set the headphones volume Note 5 is the factory default setting Information Sent to Lexmark Supplies and Page Usage Anonymous On Off Send anonymous device usage information to Lexmark Note The default value depends on what is selected during the initial setup Press Sleep Button Do Nothing Sleep Hibernate Determine how the printer while in idle state rea...

Page 187: ...duplex or one sided and then to specify whether the copy should be two sided or one sided Notes 1 sided to 1 sided The original document has print on one side and the copy will also have print on one side 1 sided to 2 sided The original document has print on one side while the copy will have print on both sides 2 sided to 1 sided The original document has print on both sides while the copy will ha...

Page 188: ...ent Notes Letter is the U S factory default setting A4 is the international factory default setting Copy To Source Tray x Auto Size Match Multipurpose Feeder Specify the paper source for copy jobs Note Tray 1 is the factory default setting Transparency Separators On Off Place a sheet of paper between transparencies Note On is the factory default setting Separator Sheets Off Between Copies Between ...

Page 189: ... Specify the overlay text printed on each page of the copy job Note Off is the factory default setting Custom Overlay Specify the custom overlay text Note A maximum of 64 characters is allowed Allow priority copies On Off Allow interruption of a print job to copy a page or document Note On is the factory default setting Custom Job scanning On Off Copy in a single copy job a document that contains ...

Page 190: ...ting Negative Image Off On Create a negative image of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible on a copy Note 0 is the factory default setting Scan edge to edge Off On Allow edge to edge scanning of the original document Note Off is the factory default setting Sharpness 1 5 Adjust the amount of sharpness of a copy...

Page 191: ...ting Memory Use All receive Mostly receive Equal Mostly send All send Define the allocation of non volatile memory between sending and receiving fax jobs Note Equal is the factory default setting Cancel Faxes Allow Don t Allow Specify whether canceling of fax jobs is allowed Note Allow is the factory default setting Caller ID Off Primary Alternate Specify the type of caller ID being used Fax number...

Page 192: ... page Notes Off by default is the factory default setting for Fax Cover Page Off is the factory default setting for all other menu items Fax Send Settings Use To Resolution Standard Fine 200 dpi Super Fine 300 dpi Ultra Fine 600 dpi Specify quality in dots per inch dpi A higher resolution gives better print quality but increases the fax transmission time for outgoing faxes Note Standard is the fac...

Page 193: ...or two sided scanning Note Off is the factory default setting Content Type Text Graphics Text Photo Photo Specify the content of the original document Note Text is the factory default setting Content Source Black White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Specify how the original document was produced Note Black White Laser is the factory default setting Darkness 1 9 ...

Page 194: ...fax jobs Note Yes is the factory default setting Allow Save as Shortcut On Off Save fax numbers as shortcuts in the printer Note On is the factory default setting Dial Mode Tone Pulse Specify the dialing sound Note Tone is the factory default setting Max Speed 2400 4800 9600 14400 33600 Specify the maximum speed in baud at which faxes are sent Note 33600 is the factory default setting Custom Job s...

Page 195: ...ing Mirror Image Off On Create a mirror image of the original document Note Off is the factory default setting Negative Image Off On Create a negative image of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible Note 0 is the factory default setting ADF Multi feed Sensor On Off Detect when the ADF picks more than one sheet o...

Page 196: ...ult setting Rings to Answer 1 25 Specify the number of rings before answering an incoming fax job Note 3 is the factory default setting Auto Answer Yes No Set the printer to receive faxes automatically Note Yes is the factory default setting Manual Answer Code 0 9 Manually enter a code on the telephone number pad to begin receiving a fax Notes 9 is the factory default setting This menu item is use...

Page 197: ...d Enable forwarding of received faxes to another recipient Note Print is the factory default setting Forward to Fax E mail FTP LDSS eSF Specify the type of recipient to which faxes are forwarded Notes Fax is the factory default setting This menu is available only from the printer Embedded Web Server Forward to Shortcut Enter the shortcut number that matches the recipient type Fax E mail FTP LDSS o...

Page 198: ...cify the source of the paper used for printing logs Note Tray 1 is the factory default setting Logs Display Remote Station Name Dialed Number Specify whether printed logs display the dialed number or the station name or fax name returned Note Remote Station Name is the factory default setting Enable Job Log On Off Enable access to the Fax Job log Note On is the factory default setting Enable Call ...

Page 199: ...calls Note All Rings is the factory default setting Fax Mode Fax Server Setup menu Fax Mode sends the fax job to a fax server for transmission Use To To Format Enter specific fax information Reply Address Subject Message SMTP Setup Specify SMTP setup information Primary SMTP Gateway Specify SMTP server port information Secondary SMTP Gateway Image Format PDF pdf XPS xps TIFF tif Specify the image f...

Page 200: ...Note 5 is the factory default setting Orientation Portrait Landscape Specify the orientation of the scanned image Note Portrait is the factory default setting Original Size Letter Legal Executive Folio Statement Oficio Mexico Universal Auto Size Sense Mixed Sizes A4 A5 A6 JIS B5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size x Book Original Busin...

Page 201: ...fault Always On Send a copy of the e mail to the sender Note Never appears is the factory default setting E mail Server Setup Max E mail size 0 65535 KB Specify the maximum e mail size Note E mails bigger than the specified maximum size are not sent E mail Server Setup Size Error Message Send a message when an e mail is greater than the configured size limit E mail Server Setup Limit destinations Sp...

Page 202: ...ng hard disk is installed Off is the factory default setting for Secure PDF and Searchable PDF Secure PDF requires you to enter your password twice Content Type Text Graphics Text Photo Photo Specify the content of the original document Note Text Photo is the factory default setting Content Source Black White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Specify how the origin...

Page 203: ...A6 JIS B5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size x Book Original Business Card 3 x 5 in 4 x 6 in Specify the size of the original document Note Letter is the U S factory default setting A4 is the international factory default setting Sides Duplex Off Long Edge Short Edge Specify the orientation of the original document loaded in the ADF ...

Page 204: ...te On is the factory default setting TIFF Compression LZW JPEG Specify the format used in compressing TIFF files Note LZW is the factory default setting Transmission Log Print log Do not print log Print only for error Enable printing of a transmission log after each e mail job Note Print log is the factory default setting Log Paper Source Tray x Multipurpose Feeder Specify the paper source for prin...

Page 205: ...r Dropout Color Dropout None Red Green Blue Default Red Threshold 0 255 Default Green Threshold 0 255 Default Blue Threshold 0 255 Specify which color to drop and to adjust the dropout setting for each color threshold Notes None is the factory default setting for Color Dropout 128 is the factory default setting for each color threshold Contrast 0 5 Best for content Specify the contrast of the outp...

Page 206: ... use of the cc and bcc fields Note Off is the factory default setting FTP Settings menu Use To Format PDF pdf TIFF tif JPEG jpg XPS xps RTF rtf TXT txt Specify the file format Note PDF pdf is the factory default setting PDF Settings PDF Version 1 2 1 7 A 1a PDF Compression Normal High Secure PDF Off On Searchable PDF Off On Configure the PDF settings Notes 1 5 is the factory default setting for PDF V...

Page 207: ...transmits content in color Note On is the factory default setting Resolution 75 dpi 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Specify the quality of the scan in dots per inch dpi Note 150 dpi is the factory default setting Darkness 1 9 Lighten or darken the output Note 5 is the factory default setting Orientation Portrait Landscape Specify the orientation of the scanned image Note Portrait is the fa...

Page 208: ...PEG Quality Best for content 5 90 Set the quality of a JPEG photo image in relation to the file size and quality of the image Notes Best for content is the factory default setting 5 reduces the file size but the quality of the image is lessened 90 provides the best image quality but the file size is very large Text Default 5 90 Set the quality of the text in relation to the file size and quality of th...

Page 209: ...tes Standard Bin is the factory default setting Bin x only appears when at least one optional bin is installed FTP bit Depth 1 bit 8 bit Enable the Text Photo mode to produce smaller file sizes by using 1 bit images when Color is set to Off Note 8 bit is the factory default setting File Name Enter a base file name Custom Job Scanning On Off Copy a document that contains mixed paper sizes Notes Off i...

Page 210: ... factory default setting Negative Image Off On Create a negative image of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjust the amount of shadow detail visible on a scanned image Note 0 is the factory default setting ADF Multi feed Sensor Off On Detect when the ADF picks more than one sheet of paper at once Note On is the factory default setting Scan edge to...

Page 211: ...hen a formatted working hard disk is installed Off is the factory default setting for Secure PDF and Searchable PDF Secure PDF requires you to enter your password twice Content Type Text Graphics Text Photo Photo Specify the content of the original document Note Text Photo is the factory default setting Content Source Black White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other S...

Page 212: ...B5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size x Book Original Business Card 3 x 5 in 4 x 6 in Specify the size of the original document Note Letter is the U S factory default setting A4 is the international factory default setting Sides Duplex Off Long Edge Short Edge Enable two sided printing for incoming print jobs Notes Off is the factory...

Page 213: ...ry default setting Scan Bit Depth 1 bit 8 bit Enable the Text Photo mode to have smaller file sizes by using 1 bit images when Color is set to Off Note 8 bit is the factory default setting File Name Type a base file name Custom Job Scanning On Off Copy a document that contains mixed paper sizes Note Off is the factory default setting Scan Preview On Off Specify whether a preview appears on the displ...

Page 214: ...warm values generate a redder output than the default Print Settings Use To Copies 1 999 Specify a default number of copies for each print job Note 1 is the factory default setting Paper Source Tray x Multipurpose Feeder Manual Paper Manual Envelope Set a default paper source for all print jobs Note Tray 1 is the factory default setting Collate 1 1 1 2 2 2 1 2 3 1 2 3 Stack the pages of a print jo...

Page 215: ...ends on the number of pages and whether they are in portrait or landscape orientation Separator Sheets Off Between Copies Between Jobs Between Pages Specify whether to insert blank separator sheets Notes Off is the factory default setting Between Copies inserts a blank sheet between each copy of a print job if Collate is set to 1 2 3 1 2 3 If Collate is set to 1 1 1 2 2 2 then a blank page is inse...

Page 216: ...is the factory default setting Recognized Languages English French German Spanish Italian Portugues Danish Dutch Norwegian Swedish Finnish Hungarian Polish Set the language or languages that the OCR can recognize For each language select from the following options Off On Note The language is enabled by default If it is set to a value that is not in the list of recognized languages English is enabl...

Page 217: ...interpreter This has no effect on pages printed using the PCL XL or PostScript interpreter Download Target RAM Flash Disk Set the storage location for downloads Notes RAM is the factory default setting Storing downloads in the RAM is temporary Storing downloads in the flash memory or in a printer hard disk places them in permanent storage Downloads remain in the flash memory or in the printer hard d...

Page 218: ... adjust the settings from the Print dialog and pop up menus Duplex Binding Long Edge Short Edge Define binding for duplexed pages in relation to page orientation Notes Long Edge is the factory default setting This assumes binding along the long edge of the page left edge for portrait and top edge for landscape Short Edge assumes binding along the short edge of the page top edge for portrait and lef...

Page 219: ... default setting Paper Saver Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Print multiple pages on a single sheet of paper Notes Off is the factory default setting When the number of pages per sheet is selected each page is scaled so that the number of pages you want can be displayed on the sheet Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specify the order in which pag...

Page 220: ...Off is the factory default setting To set this option using the Embedded Web Server type the network printer IP address in the Web browser address field Gray Correction Auto Off Automatically adjust the contrast enhancement applied to images Note Auto is the factory default setting Brightness 6 to 6 Adjust the printed output either by lightening or darkening it You can conserve toner by lightening ...

Page 221: ...est Log Delete All Logs Delete All But Current Determine and set how the printer responds when the hard disk is nearly full Notes None is the factory default setting The value defined in Log Near Full Level determines when this action is triggered Log Action at Full None E mail Delete Current Log E mail Delete Oldest Log Post Delete Current Log Post Delete Oldest Log Delete Current Log Delete Oldes...

Page 222: ...stalled Delete Downloads on Disk Delete Now Do Not Delete Delete downloads from the printer hard disk including all held jobs buffered jobs and parked jobs Notes Delete Now sets the printer to delete the downloads and allows the display to return to the originating screen after the deletion Do Not Delete sets the printer display to return to the main Utilities menu for touch screen printer models ...

Page 223: ...nt PS Error On Off Print a page containing the PostScript error Note Off is the factory default setting Lock PS Startup Mode On Off Disable the SysStart file Note Off is the factory default setting Font Priority Resident Flash Disk Establish the font search order Notes Resident is the factory default setting This menu item is available only when a formatted flash memory option card or printer hard d...

Page 224: ...h font name Notes 10U PC 8 is the US factory default setting 12U PC 850 is the international factory default setting A symbol set is a set of alphabetic and numeric characters punctuation and special symbols Symbol sets support the different languages or specific programs such as math symbols for scientific text Only the supported symbol sets are shown PCL Emulation Settings Point Size 1 00 1008 00 ...

Page 225: ...age Paper Size and Orientation settings Select the Paper Size and Orientation you want before setting Lines per Page PCL Emulation Settings A4 Width 198 mm 203 mm Set the printer to print on A4 size paper Notes 198 mm is the factory default setting The 203 mm setting sets the width of the page to allow printing of eighty 10 pitch characters PCL Emulation Settings Auto CR after LF On Off Specify wh...

Page 226: ...res the Select Paper Feed command This option appears only when it is selected by the PCL 5 interpreter 0 199 allows a custom setting to be assigned Tray Renumber View Factory Defaults MPF Default 8 T1 Default 1 T1 Default 4 T1 Default 5 T1 Default 20 T1 Default 21 Env Default 6 MPaper Default 2 MEnv Default 3 Display the factory default setting assigned to each tray or feeder Tray Renumber Restor...

Page 227: ...fault font for HTML documents Note The Times font is used in HTML documents that do not specify a font Use To Font Size 1 255 pt Set the default font size for HTML documents Notes 12 pt is the factory default setting Font size can be increased in 1 point increments Scale 1 400 Scale the default font for HTML documents Notes 100 is the factory default setting Scaling can be increased in 1 increment...

Page 228: ...atically set to Best Fit Orientation Portrait Landscape Reverse Portrait Reverse Landscape Set the image orientation Note Portrait is the factory default setting Help menu Menu item Description Print All Guides Prints all the guides Copy Guide Provides information about making copies and configuring the settings E mail Guide Provides information about sending e mails and configuring the settings Fax...

Page 229: ...inting on both sides of the paper and printing multiple pages on one side of a single sheet of paper For more information on how you can quickly save paper and energy using one printer setting see Using Eco Mode on page 229 Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser LED printers For more infor...

Page 230: ...eature Turn off print log features 3 Click Submit Reducing printer noise Enable Quiet Mode to reduce printer noise 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disab...

Page 231: ... Sleep Button menu select Hibernate and then touch Submit Adjusting the brightness of the printer display To save energy or if you have trouble reading from the display adjust the brightness of the display Using the Embedded Web Server 1 Open a Web browser and then type the printer IP address in the address field Notes The IP address is located on the upper portion of the home screen It appears as ...

Page 232: ...ess packaging to dispose of These efficiencies result in fewer greenhouse emissions energy savings and natural resource savings Lexmark cartons are 100 recyclable where corrugated recycling facilities exist Facilities may not exist in your area The foam used in Lexmark packaging is recyclable where foam recycling facilities exist Facilities may not exist in your area When you return a cartridge to...

Page 233: ...to a different department or location The printer is being serviced by someone from outside your organization The printer is being removed from your premises for service The printer is being sold to another organization Disposing of a printer hard disk Note Some printer models may not have a printer hard disk installed In high security environments it may be necessary to take additional steps to m...

Page 234: ...emove residual confidential material left by print jobs by securely overwriting files that have been marked for deletion Using the printer control panel 1 Turn off the printer 2 Hold down 2 and 6 while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and then the Configuration menu appears When the printer is fully ...

Page 235: ...ontents of the printer hard disk Disk encryption can take from several minutes to more than an hour during which the printer will be unavailable for other user tasks 4 Click Submit Using the printer control panel 1 Turn off the printer 2 Hold down 2 and 6 while turning the printer on Release the buttons only when the screen with the progress bar appears The printer performs a power on sequence and...

Page 236: ... data stored in the printer cannot be accessed by unauthorized persons For more information visit the Lexmark security Web page You can also see the Embedded Web Server Security Administrator s Guide for additional information 1 Go to www lexmark com and then navigate to Support Downloads select your printer 2 Click the Manuals tab and then select Embedded Web Server Security Administrator s Guide...

Page 237: ...n unplug the power cord from the electrical outlet 2 Remove paper from the standard bin and multipurpose feeder 3 Remove any dust lint and pieces of paper around the printer using a soft brush or vacuum 4 Wipe the outside of the printer with a damp soft lint free cloth Notes Do not use household cleaners or detergents as they may damage the finish of the printer Make sure that all areas of the prin...

Page 238: ...2 Using a damp soft lint free cloth wipe the following areas ADF glass ADF glass pad Scanner glass Scanner glass pad Maintaining the printer 238 ...

Page 239: ...3 Open the bottom ADF door 4 Wipe the following areas ADF glass ADF glass pad 5 Close the door and then close the scanner cover Maintaining the printer 239 ...

Page 240: ...enuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts Use of third party supplies or parts may affect the performance reliability or life of the printer and its imaging components Use of third party supplies or parts can affect warranty coverage Damage caused by the use of third party supplies or parts is not covered by the warr...

Page 241: ...ed in each region go to www lexmark com regions MX710 and MX711 Regular cartridges Item Regular cartridge Worldwide High yield toner cartridge 62D0HA01 Extra high yield toner cartridge 62D0XA02 1 This supply item is supported only in MX710 printer model 2 This supply item is supported only in MX711 printer model For more information on countries located in each region go to www lexmark com regions...

Page 242: ...e may cause imaging unit parts to fail prior to exhaustion of toner For more information on replacing the imaging unit see the instruction sheet that came with the supply Part name Lexmark Return Program Regular Imaging unit 520Z 520ZA Ordering a maintenance kit To identify the supported fuser type view the label on the fuser Do either of the following Remove the toner cartridge and the imaging un...

Page 243: ...e Part number MX710 Series regular fuser maintenance kit Type 05 40X8425 MX710 Series regular fuser maintenance kit Type 06 40X8426 MX710 Series regular fuser maintenance kit Type 07 40X8427 MX710 Series regular fuser maintenance kit Type 08 40X8428 MX710 Series regular fuser maintenance kit Type 09 40X8429 Lexmark roller kit Part number MX710 Series roller kit 40X7706 Lexmark ADF maintenance kit ...

Page 244: ...lacing supplies Replacing the toner cartridge 1 Lift the front cover and then pull down the multipurpose feeder door 2 1 2 Pull the cartridge out of the printer using the handle Maintaining the printer 244 ...

Page 245: ...aligning the side rails of the cartridge with the arrows on the side rails inside the printer Note Make sure the cartridge is fully pushed in Warning Potential Damage When replacing a toner cartridge do not leave the imaging unit exposed to direct light for an extended period of time Extended exposure to light may cause print quality problems Maintaining the printer 245 ...

Page 246: ...5 Close the multipurpose feeder door and the front cover 1 2 Replacing the imaging unit 1 Lift the front cover and then pull down the multipurpose feeder door 2 1 Maintaining the printer 246 ...

Page 247: ...2 Pull out the toner cartridge from the printer using the handle 3 Lift the green handle and then pull out the imaging unit from the printer Maintaining the printer 247 ...

Page 248: ... than 10 minutes Extended exposure to light may cause print quality problems Warning Potential Damage Do not touch the photoconductor drum Doing so may affect the print quality of future print jobs 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer Maintaining the printer 248 ...

Page 249: ... cover 1 2 Moving the printer Moving the printer to another location CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requires two or more trained personnel to lift it safely CAUTION POTENTIAL INJURY To avoid the risk of fire or electrical shock use only the power cord provided with this product or the manufacturer s authorized replacement Maintaining the printer 249 ...

Page 250: ...ift the printer and the trays at the same time Always use the handholds on the printer to lift it Any cart used to move the printer must have a surface able to support the full footprint of the printer Any cart used to move the hardware options must have a surface able to support the dimensions of the options Keep the printer in an upright position Avoid severe jarring movements Make sure that you...

Page 251: ...k the virtual display that appears in the top left corner of the screen The virtual display works as an actual display would work on a printer control panel Setting up e mail alerts Configure the printer to send you e mail alerts when the supplies are getting low or when the paper needs to be changed or added or when there is a paper jam 1 Open a Web browser and then type the printer IP address in ...

Page 252: ...e of estimated remaining supply that prompts the alert can be set on some supplies for some supply conditions 1 Open a Web browser and then type the printer IP address in the address field Notes View the printer IP address on the printer home screen The IP address appears as four sets of numbers separated by periods such as 123 123 123 123 If you are using a proxy server then temporarily disable it...

Page 253: ...If you want a more comprehensive method of restoring the printer factory default settings then perform the Wipe All Settings option For more information see Erasing non volatile memory on page 234 Warning Potential Damage Restoring factory defaults returns most printer settings to the original factory default settings Exceptions include the display language custom sizes and messages and network po...

Page 254: ... printer is printing Do not load too much paper Make sure that the stack height is below the maximum paper fill indicator Do not slide paper into the tray Load paper as shown in the illustration Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes Push the tray firmly into the printer after loading paper Clearing jams 254 ...

Page 255: ... type are set correctly on the computer or printer control panel Store paper according to manufacturer recommendations Identifying jam locations Notes When Jam Assist is set to On the printer flushes blank pages or pages with partial prints after a jammed page is cleared Check your printed output for blank pages When Jam Recovery is set to On or Auto the printer reprints jammed pages Area Area name...

Page 256: ...er jam in the front cover CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Open the front cover and the multipurpose feeder 2 1 Clearing jams 256 ...

Page 257: ...t Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 4 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 257 ...

Page 258: ...1 2 5 Insert the imaging unit Note Use the arrows on the side of the printer as guides 6 Insert the toner cartridge Note Use the arrows on the side of the printer as guides Clearing jams 258 ...

Page 259: ...rear door CAUTION HOT SURFACE The inside of the printer might be hot To reduce the risk of injury from a hot component allow the surface to cool before touching it 1 Open the rear door 2 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 259 ...

Page 260: ...3 Close the rear door 4 Push the back of the standard tray 5 Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 260 ...

Page 261: ...2 1 6 Insert the standard tray Paper jam in the standard bin Remove the jammed paper Note Make sure that all paper fragments are removed Clearing jams 261 ...

Page 262: ...Paper jam in the duplex unit 1 Remove the tray 1 3 2 2 Remove the jammed paper Note Make sure that all paper fragments are removed 1 2 3 Insert the tray Clearing jams 262 ...

Page 263: ...Paper jam in trays 1 Pull out the tray 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Insert the tray Clearing jams 263 ...

Page 264: ...the multipurpose feeder 1 Remove paper from the multipurpose feeder 2 Remove the jammed paper Note Make sure that all paper fragments are removed 3 Flex fan and align the paper edges before loading Clearing jams 264 ...

Page 265: ...er guide Paper jam in the automatic document feeder 1 Remove all original documents from the ADF tray 2 Open the ADF cover 3 Remove the jammed paper Note Make sure that all paper fragments are removed 4 Close the ADF cover Clearing jams 265 ...

Page 266: ...5 Open the scanner cover 6 Remove the jammed paper Note Make sure that all paper fragments are removed 1 2 7 Close the scanner cover Clearing jams 266 ...

Page 267: ...ear the message and continue printing Change paper source to custom string load orientation Try one or more of the following Load the correct size and type of paper in the tray specify the paper size and type in the Paper menu on the control panel and then touch Finished changing paper Touch Use current paper source to use the available paper size and type in the tray Touch Reset active bin to res...

Page 268: ...h Use current paper source to use the available paper size and type in the tray Touch Reset active bin to reset the active bin for a linked set of bins Cancel the print job Check tray x connection Try one or more of the following Turn off the printer and then turn it back on If the error occurs a second time then 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove th...

Page 269: ...d 39 Try one or more of the following From the printer control panel touch Continue to ignore the message and continue printing Cancel current print job Install additional printer memory Configuration change some held jobs were not restored 57 Held jobs are invalidated because of the following possible changes in the printer The printer firmware has been updated The tray for the print job has been r...

Page 270: ... disk and clear the message Note Formatting deletes all the files stored in the printer hard disk Disk near full Securely clearing disk space Try one or more of the following Touch Continue to clear the message and continue printing Delete fonts macros and other data stored on the printer hard disk Install a hard disk with higher capacity Error reading USB drive Remove USB An unsupported USB device...

Page 271: ...completing the setup then contact your system support person Fax Station Number not set up Contact system administrator Try one or more of the following From the printer control panel touch Continue to clear the message Complete the Analog Fax setup If the message appears again after completing the setup then contact your system support person Imaging unit low 84 xy You may need to order a replace...

Page 272: ...r the data being printed Check the length and width guides and make sure the paper is loaded properly in the tray From the printer control panel touch Continue to clear the message and print using a different tray Cancel the print job Insert Tray x Insert the indicated tray into the printer Install Tray x Try one or more of the following Install the specified tray 1 Turn off the printer 2 Unplug th...

Page 273: ... for a linked set of bins Cancel the current job Load paper source with custom type name paper orientation Try one or more of the following Load the tray or feeder with the correct size and type of paper and then touch Finished loading paper on the control panel Touch Reset active bin to reset the active bin for a linked set of bins Cancel the print job Load paper source with paper size paper orie...

Page 274: ...h paper size paper orientation Try one or more of the following Load the feeder with the correct size of paper From the control panel touch Prompt each page paper loaded or Do not prompt paper loaded to clear the message and continue printing From the control panel touch Automatically select paper to use the paper loaded in the tray Cancel the print job Load multipurpose feeder with paper type pap...

Page 275: ...rol panel do either of the following Touch Continue holding faxes without printing to clear the message Touch Attempt to print to restart the printer and continue printing Misfeed cleared extra sheets in output bin 24y xx Select Continue on the printer control panel to clear the message and continue printing Note To reduce misfeeds make sure that media is fanned and loaded properly Network x softw...

Page 276: ...e the third party supply or part from your printer and install a genuine Lexmark supply or part Note For a list of supported supplies see the Ordering supplies section or go to www lexmark com Not enough free space in flash memory for resources 52 Try one or more of the following From the printer control panel touch Continue to clear the message and continue printing Delete fonts macros and other d...

Page 277: ...owing Touch Cancel job to clear the message and cancel the scan job Touch Scan from automatic feeder to continue scanning from the ADF immediately after the last successful scan job Touch Scan from flatbed to continue scanning from the scanner immediately after the last successful scan job Touch Finish job without further scanning to end the last successful scan job Touch Restart job to restart the...

Page 278: ...ted pages remain 84 xy Replace the imaging unit to clear the message and continue printing For more information see the instruction sheet that came with the supply or see the Replacing supplies section of the User s Guide Note If you do not have a replacement imaging unit then see the Ordering supplies section of the User s Guide or visit www lexmark com Replace jammed originals if restarting job ...

Page 279: ... Replace maintenance kit to resume printing 80 xy The printer is scheduled for maintenance For more information go to http support lexmark com or contact your service representative Replace missing cartridge 31 xy Install the missing cartridge to clear the message For more information see Replacing the toner cartridge on page 244 Replace missing fuser 80 xx 1 Install the missing fuser For more inf...

Page 280: ...idge is installed 32 13 32 16 32 19 32 22 32 25 32 28 32 31 32 34 32 37 For more information see Using genuine Lexmark parts and supplies on page 240 Note If you do not have a replacement cartridge then see the Ordering supplies section or go to www lexmark com Replace unsupported imaging unit 32 xy Remove the imaging unit and then install a supported one to clear the message and continue printing...

Page 281: ...aximum number of pages Touch Cancel job to clear the message and cancel the scan job Scanner automatic feeder cover open Close the ADF cover Scanner disabled by admin 840 01 Print without the scanner or contact your system support person Scanner disabled Contact system administrator if problem persists 840 02 Try one or more of the following Touch Continue with scanner disabled to return to the ho...

Page 282: ...hrough the specified serial port Make sure Serial Buffer is not set to Disabled From the printer control panel set Serial Buffer to Auto in the Serial x menu SMTP server not set up Contact system administrator From the printer control panel touch Continue to clear the message Note If the message appears again then contact your system support person Some held jobs were not restored From the printer ...

Page 283: ...abled or provide unexpected results Touch Continue to clear the message Too many disks installed 58 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the extra printer hard disks 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Too many flash options installed 58 1 Turn off the printer 2 Unplug the power cord from the elec...

Page 284: ...pported option in slot x 55 1 Turn off the printer 2 Unplug the power cord from the electrical outlet 3 Remove the unsupported option card from the printer controller board and then replace it with a supported card 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on USB port x disabled 56 From the printer control panel touch Continue to clear the message No...

Page 285: ...d electrical outlet Is the power cord plugged into the printer and a properly grounded electrical outlet Go to step 4 Plug one end of the power cord into the printer and the other to a properly grounded electrical outlet Step 4 Check other electrical equipment plugged into the electrical outlet Does other electrical equipment work Unplug the other electrical equipment and then turn on the printer ...

Page 286: ... print server option or other network device Go to step 9 Connect the printer cable securely to the printer and the computer print server option or other network device Step 9 Make sure to install all hardware options properly and remove any packing material Are all hardware options properly installed and all packing material removed Go to step 10 Turn off the printer remove all packing materials ...

Page 287: ...ctly The problem is solved Go to step 2 Step 2 Check if the internal option is properly installed in the controller board a Turn off the printer using the power switch and then unplug the power cord from the electrical outlet b Make sure the internal option is installed in the appropriate connector in the controller board c Connect the power cord to the printer then to a properly grounded electric...

Page 288: ...er listed in the Installed Features list Go to step 2 Check if the internal print server is supported by the printer Note An internal print server from another printer may not work with this printer Step 2 Check the cable and the internal print server connection Use the correct cable and then check if it is securely connected to the internal print server Does the internal print server operate corr...

Page 289: ...h the paper size indicators on the tray If you are printing on custom size paper then make sure that the paper guides rest against the edges of the paper Make sure the paper is below the maximum paper fill indicator Make sure paper lies flat in the tray b Check if the tray closes properly Is the tray working The problem is solved Go to step 2 Step 2 a Turn off the printer then wait about 10 seconds ...

Page 290: ...n the Installed Features list Is the USB or parallel interface card listed in the Installed Features list Go to step 2 Check if you have a supported USB or parallel interface card Note A USB or parallel interface card from another printer may not work on this printer Step 2 Check the cable and the USB or parallel interface card connection Use the correct cable and then make sure it is securely con...

Page 291: ...The problem is solved Step 2 a Load paper from a fresh package Note Paper absorbs moisture due to high humidity Store paper in its original wrapper until you use it b Resend the print job Do paper jams still occur frequently Go to step 3 The problem is solved Step 3 a Review the tips on avoiding jams For more information see Avoiding jams on page 254 b Follow the recommendations and then resend th...

Page 292: ...s generate a new file and then print the documents Are the documents printed The problem is solved Go to step 3 Step 3 If you are printing from the Internet then the printer may be reading the multiple job titles as duplicates For Windows users a Open the Printing Preferences dialog b From the Print and Hold section select Keep duplicate documents c Enter a PIN d Resend the print job For Macintosh ...

Page 293: ...nto the rear USB port Is the flash drive inserted into the front USB port Go to step 2 Insert the flash drive into the front USB port Step 2 Check if the indicator light on the printer control panel is blinking green Note A green blinking light indicates that the printer is busy Is the indicator light blinking green Wait until the printer is ready then view the held jobs list and then print the docu...

Page 294: ...nt Contact customer support The problem is solved Job prints from the wrong tray or on the wrong paper Action Yes No Step 1 a Check if you are printing on paper that is supported by the tray b Resend the print job Did the job print from the correct tray or on the correct paper The problem is solved Go to step 2 Step 2 a From the Paper menu on the printer control panel set the paper size and type t...

Page 295: ...are overrides the setting in the Finishing menu b Resend the print job Did the job print and collate correctly The problem is solved Go to step 3 Step 3 Reduce the complexity of the print job by eliminating the number and size of fonts the number and complexity of images and the number of pages in the job Did the job print and collate correctly The problem is solved Contact customer support Multip...

Page 296: ... on and if Ready appears on the printer display b Resend the print job Do the jobs print The problem is solved Go to step 3 Step 3 If an error message appears on the printer display then clear the message Note The printer continues to print after clearing the message Do the jobs print The problem is solved Go to step 4 Step 4 a Check if the ports USB serial or Ethernet are working and if the cable...

Page 297: ...Off Note Disabling Eco Mode or Quiet Mode may increase the consumption of energy or supplies or both Did the job print The problem is solved Go to step 2 Step 2 Reduce the number and size of fonts the number and complexity of images and the number of pages in the print job and then resend the job Did the job print The problem is solved Go to step 3 Step 3 a Remove held jobs stored in the printer m...

Page 298: ...ods of time or printing at elevated temperatures Action Yes No Step 1 a Make sure the size of the paper loaded in the tray matches the fuser type Note Use a 110 volt fuser for printing on letter size paper and a 220 volt fuser for printing on A4 size paper b Resend the print job Does the print speed increase The problem is solved Go to step 2 Step 2 a Replace the fuser For more information on inst...

Page 299: ...er size and type in the Paper menu to match the paper loaded in the trays to be linked Note The paper size and type must match for trays to be linked b Resend the print job Do the trays link correctly The problem is solved Contact customer support Unexpected page breaks occur Action Yes No Increase the printing timeout a From the home screen navigate to Settings General Settings Timeouts b Increas...

Page 300: ...even edges Go to step 2 The problem is solved Step 2 a Use a font that is supported by the printer or install the font that you want to use on your computer For more information contact your system support person b Resend the print job Do prints still contain characters that have jagged or uneven edges Contact customer support The problem is solved Clipped pages or images Leading edge Trailing edg...

Page 301: ...ep 4 a Reinstall the imaging unit 1 Remove the toner cartridge 2 Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Install the imaging unit and then the cartridge b Resend the print job Is the page or image clipped Contact customer support The problem is solved Compr...

Page 302: ...gray background disappear from the prints The problem is solved Go to step 2 Step 2 Reinstall the imaging unit and the toner cartridge a Remove the toner cartridge b Remove the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light can cause print quality problems c Install the imaging unit and then the cartridge d R...

Page 303: ...ed Step 3 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Do horizontal voids appear...

Page 304: ...e paper loaded in the tray Does the paper size match the paper loaded in the tray Go to step 3 Do one or more of the following Specify the paper size from the tray settings to match the paper loaded in the tray Change the paper loaded in the tray to match the paper size specified in the tray settings Step 3 a Depending on your operating system specify the paper size from Printing Preferences or fro...

Page 305: ...ay settings to match the paper loaded in the tray Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Is the paper still curled Go to step 4 The problem is solved Step 4 a Remove the paper from the tray and then turn it over b Resend the print job Is the paper still curled Go to step 5 The problem i...

Page 306: ... to step 2 The problem is solved Step 2 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print ...

Page 307: ...ng edge Trailing edge Action Yes No Step 1 a Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray b Resend the print job Do print irregularities still appear Go to step 2 The problem is solved Step 2 From the printer control panel set the paper size and type in the Paper menu to match the paper loaded in the tray Do the printer settings...

Page 308: ... until you use it b Resend the print job Do print irregularities still appear Go to step 6 The problem is solved Step 6 Replace the imaging unit and then resend the print job Do print irregularities still appear Contact customer support at http support lexm ark com or your service representative The problem is solved Print is too dark Action Yes No Step 1 a From the Quality menu on the printer con...

Page 309: ...ht from Printing Preferences or from the Print dialog b Resend the print job Is the print still too dark Go to step 4 The problem is solved Step 4 Check if the paper loaded in the tray has texture or rough finishes Are you printing on textured or rough paper From the printer control panel change the texture settings in the Paper Texture menu to match the paper you are printing on Go to step 5 Step ...

Page 310: ... the tray Step 3 a Depending on your operating system specify the paper type texture and weight from Printing Preferences or from the Print dialog b Resend the print job Is the print still too light Go to step 4 The problem is solved Step 4 Make sure that the paper has no texture or rough finishes Are you printing on textured or rough paper From the printer control panel change the texture settings...

Page 311: ...nit and then resend the print job Is the print still too light Contact customer support The problem is solved Repeating defects appear on prints Action Yes No Step 1 a Replace the imaging unit if the distance between the defects is equal to any of the following 47 8 mm 1 88 in 96 8 mm 3 81 in 28 5 mm 1 12 in b Resend the print job Do repeating defects still appear on prints Go to step 2 The proble...

Page 312: ...ed in the tray Is the tray set to the type and weight of the paper loaded Go to step 3 Change the paper loaded in the tray to match the paper type and weight specified in the tray settings Step 3 a Depending on your operating system specify the paper type and weight from Printing Preferences or from the Print dialog b Resend the print job Do shadow images still appear on prints Go to step 4 The pro...

Page 313: ...ay or feeder from Printing Preferences or the Print dialog b Resend the print job Do streaked horizontal lines appear on prints Go to step 2 The problem is solved Step 2 From the printer control panel set the paper type and weight in the Paper menu to match the paper loaded in the tray Do the paper type and weight match the type and weight of the paper in the tray Go to step 3 Change the paper typ...

Page 314: ...appear on prints Go to step 5 The problem is solved Step 5 Replace the imaging unit and then resend the print job Do streaked horizontal lines appear on prints Contact customer support The problem is solved Streaked vertical lines appear on prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Depending on your operating system specify the paper type texture and weight from Pr...

Page 315: ... its original wrapper until you use it b Resend the print job Do streaked vertical lines appear on prints Go to step 4 The problem is solved Step 4 a Reinstall the imaging unit 1 Remove the toner cartridge and then the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 2 Install t...

Page 316: ...omer support at http support lexm ark com or your service representative The problem is solved Toner rubs off Leading edge Trailing edge ABC DEF Action Yes No Step 1 From the Paper menu on the printer control panel check the paper type texture and weight Do the paper type texture and weight match the paper loaded in the tray Go to step 2 Specify the paper type texture and weight from the tray sett...

Page 317: ...ded in the tray Is the paper type for the tray set to Transparency Go to step 2 Set the paper type to Transparency Step 2 a Check if you are using a recommended type of transparency b Resend the print job Is the print quality still poor Contact customer support The problem is solved Uneven print density Action Yes No Replace the imaging unit and then resend the print job Is the print density uneve...

Page 318: ...he problem is solved Step 4 a Redistribute the toner in the imaging unit 1 Remove the toner cartridge and then the imaging unit 2 Firmly shake the imaging unit Warning Potential Damage Do not expose the imaging unit to direct light for more than 10 minutes Extended exposure to light may cause print quality problems 3 Reinstall the imaging unit and then the cartridge b Resend the print job Do verti...

Page 319: ...e placement of the document or photo Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner Is the document or photo loaded correctly Go to step 2 Place the document or photo facedown on the scanner glass in the upper left corner Step 2 Check if the paper size setting matches the size of the paper loaded in the tray From the Paper menu on the printer contr...

Page 320: ...cartridge Is the print quality satisfactory Go to step 5 See Print quality problems on page 299 Step 5 Check the placement of the document or photo Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner Is the document or photo loaded correctly Go to step 6 Place the document or photo facedown on the scanner glass in the upper left corner Step 6 Check the ...

Page 321: ...ce the current setting c Resend the copy job Do pages show washed out or overexposed prints Contact customer support The problem is solved Scanner unit does not close Action Yes No Check if there are no obstructions between the scanner unit and the printer a Lift the scanner unit b Remove any obstruction that keeps the scanner unit open c Lower the scanner unit Did the scanner unit close properly ...

Page 322: ...n the display Is there an error or status message on the display Clear the error or status message Go to step 2 Step 2 Check if the power cord is plugged into the printer and a properly grounded electrical outlet Is the power cord plugged into the printer and a properly grounded electrical outlet Go to step 3 Connect the power cord to the printer and a properly grounded electrical outlet Step 3 Ch...

Page 323: ...n be connected to the printer so that digital telephone services can be used If you are using an ISDN telephone service then connect the printer to an analog telephone port an R interface port on an ISDN terminal adapter For more information and to request an R interface port contact your ISDN provider If you are using DSL then connect to a DSL filter or router that will support analog use For more...

Page 324: ...The problem is solved Go to step 9 Step 9 a Temporarily disable call waiting Contact your telephone company to obtain the keypad sequence for temporarily disabling call waiting b Try sending or receiving a fax Can you send or receive a fax The problem is solved Go to step 10 Step 10 a Temporarily disable voice mail service For more information contact your telephone company Note If you want to use...

Page 325: ...n the upper left corner Note Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF tray Place these items on the scanner glass Can you send faxes The problem is solved Go to step 3 Step 3 Set up the shortcut number properly Check if the shortcut number has been set for the telephone number that you want to dial Dial the telephone ...

Page 326: ...the toner cartridge For more information see the instruction sheet that came with the supply Can you receive faxes The problem is solved Contact customer support Fax and e mail functions are not set up Notes Before you troubleshoot check if the fax cables are connected The indicator light is blinking red until you set up fax and e mail Action Yes No a From the home screen navigate to Settings Gene...

Page 327: ...are using a proxy server then temporarily disable it to load the Web page correctly Print a network setup page or menu settings page and then locate the IP address in the TCP IP section b Click Settings Fax Settings Analog Fax Setup c In the Max Speed menu click one of the following 2400 4800 9600 14400 33600 d Click Submit and then resend the fax Is the fax print quality satisfactory The problem ...

Page 328: ... the printer display Clear the error message Go to step 3 Step 3 Check the cable connections between the printer and the print server to make sure they are secure For more information see the setup documentation that came with the printer Are the cable connections between the printer and the print server secure Contact customer support Tighten the cable connections Partial document or photo scans ...

Page 329: ... step 5 Place the document or photo facedown on the scanner glass in the upper left corner Step 5 Send a print job and then check for print quality problems From the General Settings menu adjust the Eco Mode settings From the Copy menu adjust the Darkness setting When the print becomes faded replace the toner cartridge Is the print quality satisfactory Go to step 6 See Print quality problems on pa...

Page 330: ... is selected in the destination configuration settings Is the Append time stamp or Overwrite existing file check box selected in the destination configuration settings Contact customer support Select the Append time stamp or Overwrite existing file check box in the destination configuration settings Scanner unit does not close Action Yes No Check if there are obstructions in the scanner unit a Lift the...

Page 331: ...Is the power cord plugged into the printer and a properly grounded electrical outlet Go to step 4 Connect the power cord to the printer and a properly grounded electrical outlet Step 4 Check if the electrical outlet is turned off by a switch or breaker Is the electrical outlet turned off by a switch or breaker Turn on the switch or reset the breaker Go to step 5 Step 5 Check if the printer is plug...

Page 332: ...ttings pages and then locate the IP address in the TCP IP section Note An IP address appears as four sets of numbers separated by periods such as 123 123 123 123 b Click Settings Apps Apps Management System tab Log c From the Filter menu select an application status d From the Application menu select an application and then click Submit Does an error message appear in the log Go to step 2 Contact ...

Page 333: ...s is Connected Note If the status is Not Connected then the connection may be intermittent or the network cable may be defective Contact your system support person for a solution and then print another network setup page c Open a Web browser and then type the printer IP address d Press Enter Does the Embedded Web Server open The problem is solved Go to step 4 Step 4 Check if the cable connections ...

Page 334: ...pport Technical support via telephone is available In the U S or Canada call 1 800 539 6275 To contact technical support in other countries or regions send an e mail or chat go to http support lexmark com Troubleshooting 334 ...

Page 335: ...rates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly de...

Page 336: ...s used in various application programs and that the printer emulates the functions corresponding to the commands PostScript is a registered trademark of Adobe Systems Incorporated in the United States and or other countries The following terms are trademarks or registered trademarks of these companies Albertus The Monotype Corporation plc Antique Olive Monsieur Marcel OLIVE Apple Chancery Apple Co...

Page 337: ...n accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or b...

Page 338: ... your local sales office phone number India E Waste notice This product complies with the India E Waste Management and Handling Rules 2011 which prohibit use of lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 by weight and 0 01 by weight for cadmium except for the exemption set in Schedule II of the Rules Product disposal ...

Page 339: ...ing wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd Voorkom blootstelling aan de laser DANGER Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets Eviter toute exposition au rayon laser VAARA Näkymätöntä lasersäteilyä on varottava kun värikasetit on poistettu ja lukitus on auki Vältä lasersäteelle altistumista GEFAHR Unsichtbare La...

Page 340: ...higher than the average Values are subject to change See www lexmark com for current values Sleep Mode This product is designed with an energy saving mode called Sleep Mode The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity The Sleep Mode is automatically engaged after this product is not used for a specified period of time called the Sleep Mode Timeout ...

Page 341: ...d in power units of Watts the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage The total product energy usage is the sum of each mode s energy usage Industry Canada compliance statement This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformité aux nor...

Page 342: ...user may be required to take adequate measures Regulatory notices for telecommunication terminal equipment This section contains regulatory information pertaining to products that contain telecommunication terminal equipment such as facsimile Notice to users of the US telephone network FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Admini...

Page 343: ...blem It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected An appropriate AC surge arrestor is defined as one that is suitably rated and certified by UL Underwriter s Laboratories another NRTL Nationally Recognized Testing Laboratory or a recognized safety certification body in the country region of use This is to avoid damage ...

Page 344: ...r les orages et autres surtensions électriques Cet équipement utilise des prises de téléphone CA11A Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions The grant of a telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its net...

Page 345: ...utilisé pour toute installation car ces impulsions existent sur toutes les lignes téléphoniques suisses Verwendung dieses Produkts in der Schweiz Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung Lexmark Teilenummer 80D1877 für jede Leitung installiert werden über die in der Schweiz Zeitsteuertakte übertragen werden Die Verwendung des Filters ist obligatori...

Page 346: ...d in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital Signature Algorithm ECDSA implemented in the product or service The use of this product or service is subject to the reasonable non discri...

Page 347: ...y service involves the exchange of a product or part the item replaced becomes the property of the Remarketer or Lexmark The replacement may be a new or repaired item The replacement item assumes the remaining warranty period of the original product Replacement is not available to you if the product you present for exchange is defaced altered in need of a repair not included in warranty service da...

Page 348: ...ance of Lexmark or a Remarketer for this product under this limited warranty you may recover actual damages up to the limit set forth in the following paragraph Lexmark s liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages This limitation of liability will not apply to claims by you for bodily injury or damage to rea...

Page 349: ...rientation 267 Change paper source to custom type name load orientation 267 Change paper source to paper size load orientation 268 Change paper source to paper type paper size load orientation 268 changing output file type e mailing 110 changing port settings internal solutions port 58 Check tray x connection 268 checking an unresponsive printer 285 checking status of parts and supplies 240 checkin...

Page 350: ...r duplexing 99 on letterhead 97 on transparencies 96 photos 96 placing separator sheets between copies 101 quick copy 95 reducing 100 selecting a tray 98 to a different size 98 using the ADF 95 using the scanner glass 96 copying different paper sizes 98 copying multiple pages on one sheet 102 copying on both sides of the paper duplexing 99 copying on transparencies 96 creating a fax destination sh...

Page 351: ...darkness 111 message 111 original size 111 page setup 112 recipient s 111 resolution 111 Save As Shortcut 111 Send As 112 subject 111 e mail screen options 111 112 E mail Settings menu 201 e mail shortcuts creating using the Embedded Web Server 108 e mail sending using a shortcut number 109 using the address book 109 e mailing adding message line 110 adding subject line 110 configuring e mail setti...

Page 352: ...dding print driver 54 held jobs 92 printing from a Macintosh computer 93 printing from Windows 93 held print jobs printing from a Macintosh computer 93 printing from Windows 93 Help menu 228 Hibernate mode using 231 hiding icons on the home screen 22 holding faxes 133 home screen customizing 22 hiding icons 22 showing icons 22 home screen applications configuring 23 finding information 23 home scree...

Page 353: ... feeder 73 transparencies 73 loading letterhead paper orientation 81 loading paper 2100 sheet tray 67 250 sheet tray 60 550 sheet tray 60 M maintenance kit ordering 242 Maintenance kit low 80 xy 274 Maintenance kit nearly low 80 xy 275 Maintenance kit very low x estimated pages remain 80 xy 275 making copies using paper from selected tray 98 memory types installed on printer 233 memory card 28 ins...

Page 354: ...l options 111 scan options 142 output file type changing 110 scan image 142 P page setup e mail options 112 fax options 135 scan options 143 paper characteristics 82 different sizes copying 98 letterhead 83 preprinted forms 83 recycled 83 saving 102 selecting 83 storing 82 85 unacceptable 83 Universal size setting 60 using recycled 229 Paper changes needed 276 paper characteristics 82 paper feed tr...

Page 355: ...hipping 250 printer configurations 12 printer control panel 16 factory defaults restoring 253 Printer had to restart Last job may be incomplete 276 printer hard disk disposing of 233 encrypting 235 installing 40 removing 45 wiping 234 printer hard disk encryption 235 printer hard disk memory erasing 234 printer information where to find 10 printer IP address finding 21 printer is printing blank pages...

Page 356: ...l originals if restarting job 277 Replace cartridge 0 estimated pages remain 88 xy 277 Replace cartridge printer region mismatch 42 xy 277 Replace defective imaging unit 31 xy 278 Replace imaging unit 0 estimated pages remain 84 xy 278 Replace jammed originals if restarting job 278 Replace last scanned page and jammed originals if restarting job 279 replace maintenance kit to resume printing 80 xy...

Page 357: ...aterial area name 277 Remove paper from standard output bin 277 removing printer hard disk 45 repeat print jobs 92 printing from a Macintosh computer 93 printing from Windows 93 repeating defects appear on prints 311 Replace all originals if restarting job 277 Replace cartridge 0 estimated pages remain 88 xy 277 Replace cartridge printer region mismatch 42 xy 277 Replace defective imaging unit 31 ...

Page 358: ... 137 security modifying confidential print settings 93 Security Audit Log menu 175 security settings information erasing 234 security Web page where to find 236 selecting a location for the printer 11 selecting paper 83 Send As e mail options 112 scan options 142 sending a fax using the computer 129 sending a fax using the printer control panel 128 sending an e mail using the printer control panel 1...

Page 359: ...roubleshooting an application error has occurred 332 cannot open Embedded Web Server 332 checking an unresponsive printer 285 fax and e mail functions are not set up 326 solving basic printer problems 285 the scanner does not respond 331 troubleshooting copy copier does not respond 319 partial document or photo copies 319 poor copy quality 320 poor scanned image quality 329 scanner unit does not c...

Page 360: ...60 Universal Setup menu 156 unlinking trays 77 78 Unsupported option in slot x 55 284 Unsupported USB hub please remove 270 USB port 51 USB port x disabled 56 284 USB parallel interface card troubleshooting 290 using a shortcut number scanning to an FTP address 139 using Forms and Favorites 88 using Hibernate mode 231 using recycled paper 229 using shortcuts sending fax 129 using the address book ...

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