LevelOne SIP IP PBX VOI-9300 User Manual Download Page 1

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VOI-9300

SIP IP PBX

User Manual

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Summary of Contents for SIP IP PBX VOI-9300

Page 1: ...VOI 9300 SIP IP PBX User Manual All manuals and user guides at all guides com a l l g u i d e s c o m...

Page 2: ...erver 14 8 1 5 DDNS Settings 14 8 1 6 VPN Settings 16 8 2 SYSTEM 18 8 2 1 SIP Port 18 8 2 2 Rate Settings 19 8 2 3 DMZ Settings 19 8 2 4 Trust Host 20 8 2 5 Music ON Hold 21 8 2 6 Hot Lines 22 8 2 7 A...

Page 3: ...Information Update 44 8 6 6 Function Settings 45 8 6 7 User List 47 8 6 8 On Line User List 48 8 7 ADVANCED SETTINGS 48 8 7 1 Phone Auto Config 48 8 7 2 Queue Settings 50 8 7 3 Voice Conference Rooms...

Page 4: ...l control and media relay services to SIP clients and it performs many primary functions such as SIP Registrar SIP Outbound Proxy with media relay SIP Gateways FXO SIP PBX for extension calls Auto Att...

Page 5: ...ard Waiting Transfer Hold and Voice Conference Room Support E 164 ENUM Dial Number via SIP server Incoming Call Pickup for Group users Incoming Call Ringing for Group users Number Bonding and Call res...

Page 6: ...irtual Private Network function is ON FXO 1 ON PSTN Line 1 is enabled and IDLE Flashing PSTN Line 1 is in use FXO 2 ON PSTN Line 2 is enabled and IDLE Flashing PSTN Line 2 is in use FXO 3 ON PSTN Line...

Page 7: ...ne 1 4 WAN port Connect to a broadband ADSL Cable modem or a WAN router 5 LAN port Connection to PC for Web configurations or Laptop IP Phones or VoIP Gateways ATA etc 6 USB port Connect to an externa...

Page 8: ...ing for three times It may take 15 20 seconds to reset and the RESET button can then be released after flashing 4 The LED indicators will begin flashing for 3 times again to activate the IP PBX Note t...

Page 9: ...ayed on PC If you have difficulties accessing the Web page from the PC Web browser the subnet IP of PC might be different from 192 168 1 xxx In this case please refer to Chapter 9 for trouble shooting...

Page 10: ...user ID number accounts which can be configured as well by Web browser The preset user ID numbers are from 2001 2010 with same password 123456 The SIP service port is default at 5060 Resource Status A...

Page 11: ...orts at 10 100M Ethernet interfaces The Network will display the current status for LAN WAN DHCP DDNS and VPN settings 8 1 1 Network Status Network Status shows all the IP addresses for LAN WAN VPN se...

Page 12: ...format of xxx xxx xxx xxx and xxx is from 0 to 255 e g 192 168 1 1 Subnet Mask is used for network segmentation Please make sure the mask is correct and all the VoIP devices are within the same netwo...

Page 13: ...I 9300 IP PBX connects to ADSL Modem with PPPOE link you may need to enter the account name and password for PPPOE In addition you may select the DNS server and enter the IP address for the First and...

Page 14: ...ettings DDNS is an abbreviation for Dynamic Domain Name Service In general ISP will allocate IP PBX a dynamic IP address by ADSL PPPoE mode connection when you access Internet and the IP address may c...

Page 15: ...address You have to register the user name and password offline to the specific DDNS server Password The DDNS server requires you to supply a name and password to update your IP address You have to re...

Page 16: ...porary and safely connection over public network generally Internet Usually VPN is an extension of an intranet It helps remote users company branches commercial partners and suppliers to establish a r...

Page 17: ...ed when the IP PBX register as a VPN client to a remote VPN server VPN Client Service You can enable or disable VPN Client Service Server Address The IP address of remote VPN server with format of add...

Page 18: ...t The SIP default port number is 5060 for VoIP Applications The value for SIP port can be from 1 to 65535 Note that the SIP port number must be the same for all the IP PBX and VoIP phones and TAs HTTP...

Page 19: ...or prefixes 0 and 00 the call number with 00 prefix will be charged per the rate of 00 instead 0 If there is no rate for the calling prefix this implies the rate is 0 8 2 3 DMZ Settings DMZ is an abbr...

Page 20: ...settings Submit Reboot 8 2 4 Trust Host It is not need to have authentication from the call of Trusted IP Address If the port is set at 0 all the ports from this trusted address will not need authenti...

Page 21: ...the call is transferred to attendant and waiting for answer 2 When the call is hold and waiting for answer 3 When the call is transferred and waiting for answer You may choose one of the music files f...

Page 22: ...perators Hotline To assign or unassign extension number as the operator Exten Settings Hotline For setting Hotline extension number My Own Voicemail To enter Individual voicemail Voicemail To enter th...

Page 23: ...word of Queue1 1 hang up Example To leave Queue 1 for extension 201 Procedures From 201 IP Phone Dial 1600 1701 123456 password of Queue1 2 hang up 1601 Operators Setting Any extension phone can join...

Page 24: ...s From 200 IP Phone Dial 1604 203 123456 password of extension 203 1 7 6 7 to hang up 1650 Conference Room1 Hotline number of Conference Room1 1651 Conference Room2 Hotline number of Conference Room2...

Page 25: ...nnect extension 2 3 Modified the prompt voice messages 1 Change 1701 hotline number to 1 and 1702 hotline number to 2 System Hotlines Queue1 Modify of Operation Click Submit to finish System Hotlines...

Page 26: ...List for Queue 1 Submit to add the number 203 for Queue2 The number will show in the Current Queue Agent List for Queue2 3 Add Voice prompts to Switchboard Submit It will display voice prompts in the...

Page 27: ...in Account 8 2 8 USB Disk Setting When you need to store the voice mails please do the steps as follows 1 Insert USB disk 2 Select Insert USB Disk in the current status 3 Select Yes to enable USB voic...

Page 28: ...oice prompt and the caller may leave voice message You can play the caller s voice message in time This setting must be compatible with the Voice Mail Service of Users Function Setting General setting...

Page 29: ...e the configurations and press Reboot to activate the new configurations 8 2 10 Time Zone Setting This provides system date and time information The time will be recorded for use of CDR or the CDR may...

Page 30: ...the calls from ITSP In some case the ITSP may provide the real PSTN numbers for the IP PBX from the VoIP 8 3 1 Calls from FXO ports The IP PBX provides 4 FXO ports to allow PSTN incoming calls For any...

Page 31: ...her Auto Attendant Operator Conference rooms etc Registry Address The SIP Registration Server IP URL Port number provided from ITSP other IP PBX or SIP Server User Name The user name provided from ITS...

Page 32: ...2007 11 21 32 3 The list will display registered users with status after submit You may also press the icon to modify the setting All manuals and user guides at all guides com...

Page 33: ...redirect VoIP calls from ITSP into the IP PBX When your registered for example 636346 in some SIP server with one way voice connection you may resolve the problem by the following configurations 1 In...

Page 34: ...he registered number to ITSP or SIP server Redirect into One of the hotline functional calls Memo For memo descriptions The Access Number will be displayed after pressing Submit button All manuals and...

Page 35: ...ls you need to specify the group number for calling PSTN numbers and the IP PBX will select one of the available FXO ports from the group to make an outgoing calls This make the grouping become flexib...

Page 36: ...Prefix The prefix number when user uses this rule to make an outgoing call Dial Strip Bit Indicates how many bits will be stripped from the dialed number ppend Prefix Indicates what added on the dial...

Page 37: ...ides an account and a password we use this account and a password to authenticate outgoing call In this case we need to fill UserName and Password fields when we add an outgoing rule via VoIP 2 The th...

Page 38: ...account Dial Prefix The prefix number when user uses this rule to make an outgoing call Dial Strip Bit Indicates how many bits will be stripped from the dialed number Append Prefix Indicates what add...

Page 39: ...ssage You may choose the prompt message for the auto attendant to play while receiving incoming calls You need to upload the messages to the prompt list for setting choices Note The prompt file must b...

Page 40: ...swer the incoming call Make sure the answering message is uploaded and chosen The IP PBX provides many options for time durations If the time durations are not set the handling incoming call will be a...

Page 41: ...number digits with length less or equal to 32 For easy management it is recommended to assign different prefix for different departments 2 Password Every user name will have its own password with leng...

Page 42: ...Note when the number of registered users reach the limit the function of add user will not work 8 6 2 Group Users Account Opening Add Users You may create group users accounts and assign group numbers...

Page 43: ...ill ring as well This is also referred to as Group Ringing 1 User ID To enter extension number 2 Bind ID To enter the binding ID The extension number with same binding ID will belong to the same bindi...

Page 44: ...only to enter the extension number For group account deletions you need to enter a range of extension numbers The IP PBX will delete all the user information for the extension within the range Note th...

Page 45: ...User Name for search Condition Fuzzy Query Enter the number or user name for search This page will show the Modify User settings 8 6 6 Function Settings There are three functions provided as follows...

Page 46: ...onse Forward When no answer in one minute the call will be transferred to the set extension number Busy Forward When busy the new incoming calls will be transferred to the set extension number Off Lin...

Page 47: ...store the Voice mail method 1 Send msg to mailbox not saved on server It will only send the message to the Email Address without saving a copy on the IP PBX 2 Send msg to mailbox and saved on server I...

Page 48: ...the entry of the list 8 6 8 On Line User List The on line users are for the current registered users 8 7 Advanced Settings The advanced Settings cover some call waiting voice conference rooms and IVR...

Page 49: ...otocol HTTP Server IP address or URL of the IP PBX HTTP File Path Configuration file s saved path it must be conf Secondly you need to configure for the IP PBX User ID The extension number of the tele...

Page 50: ...and to assign based on rules to the desired extension numbers If all the available extensions are busy the system will play the waiting music for the queuing incoming calls Once available the system...

Page 51: ...incoming call will be randomly assigned to the extension numbers 3 The least answer the new incoming call will be transferred to the extension with the least answering 4 The longest idle the new inco...

Page 52: ...es 4 IVR Control of Conference Room The user after entering the conference room may press key for an IVR playback The user may interact with the IVR messages General User Extension 1 Make oneself mute...

Page 53: ...he conference room The manager can not disable mute for the user 6 Conference Invitation If you want to invite an outside user to join the conference room you may follow the step by the IVR message op...

Page 54: ...bility TOS_RELIABILITY and minimum cost TOS_MINCOST TOS can be one of them in practice DSCP field is a superset of TOS its definition is backward compatible with TOS and its value can be from 0 to 63...

Page 55: ...007 11 21 55 5 8 7 5 Caller ID This allow to configure the caller ID fuctions and to show the incoming call numbers Default is Caller ID after 1st Ring FSK All manuals and user guides at all guides co...

Page 56: ...uery for the whole IP PBX and the other is for the specific user If you want to keep the call records you may copy to USB disk before erased 8 8 1 System Call Records query You may query all the calls...

Page 57: ...11 21 57 5 By Time 8 8 2 User Call Records You may query all the calls for certain user during the specified time frame and export to local storages Example All manuals and user guides at all guides...

Page 58: ...PBX or reset to factory defaults you may export all the user information to local PC storage and import back after the upgrade or default settings are done Export Click on DOWNLOAD button and select...

Page 59: ...grade Web GUI Upgrade and SIP Server Upgrade 2 Backup a copy of user information by import export data files 3 Make sure the power is on while upgrading Then you may upgrade per the web instruction pr...

Page 60: ...to work as IP PBX for VoIP applications When VOI 9300 IP PBX is operating under the corporate firewall remember to enable and open the following service port numbers for VoIP applications TCP Port 22...

Page 61: ...lications of IP PBX with ADSL This VOI 9300 supports PPPOE to work with ADSL and to integrate IP PBX into the corporate network for VoIP applications All manuals and user guides at all guides com a l...

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