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Service, maintenance and repair

Leuze electronic GmbH + Co. KG

LCAM 308

24

7.2

Service and support

Service hotline
You can find the contact information for the hotline in your country on our website www.leuze.com under

Contact & Support.
Repair service and returns
Defective devices are repaired in our service centers competently and quickly. We offer you an extensive

service packet to keep any system downtimes to a minimum.
Our service center requires the following information:

• Your customer number
• Product description or part description
• Serial number and batch number
• Reason for requesting support together with a description

Please register the merchandise concerned. Simply register return of the merchandise on our website

www.leuze.com under Contact & Support > Repair Service & Returns.
To ensure quick and easy processing of your request, we will send you a returns order with the returns

address in digital form.
What to do should servicing be required?

Customer data (please complete)

Leuze Service fax number:
+49 7021 573 - 199

NOTICE

Please use this chapter as a master copy should servicing be required! 

Enter the contact information and fax the form together with your service order to the fax 

number given below.

Device type:

Serial number:

Firmware:

Display messages:

LED states:

Error description:

Company:

Contact person/department:

Phone (direct):

Fax:

Street/No:

ZIP code/City:

Country:

Summary of Contents for 50147807

Page 1: ...LCAM 308 Camera Original operating instructions EN 2022 05 10 50148293 We reserve the right to make technical changes ...

Page 2: ...Leuze electronic GmbH Co KG LCAM 308 2 2022 Leuze electronic GmbH Co KG In der Braike 1 D 73277 Owen Germany Phone 49 7021 573 0 Fax 49 7021 573 199 http www leuze com info leuze de ...

Page 3: ... 3 8 microSD card 9 3 9 Housing 9 3 10 Regulations Directives and standards 9 3 11 Technical Data 9 3 12 System requirements 11 3 13 Operation limits and recommendations 12 4 Mounting and connecting 13 5 Features 15 5 1 Streaming 15 5 2 Recording 15 5 3 Text overlay 16 5 4 Access protection 16 5 5 Network 16 5 6 Heater 16 5 7 NFC Tag 16 6 User Interface 17 6 1 Main page Live 17 6 2 Events 17 6 3 S...

Page 4: ...eaning of the symbols 1 4 Intended Use The camera is intended for use in industrial applications whereby the camera is supplied with direct current via a normal direct voltage power supply unit and not via a direct current network The camera is used for live streaming and internal recording in general for event based storage of image and video snapshots The recording can be triggered by the digita...

Page 5: ... the required exper tise according to the field of application of the camera For all work on and operation of the camera the applicable accident prevention regulations for the field of application of the camera must be observed Before working on the camera the connecting cables of the camera must be disconnected The camera must be fastened using the mounting socket provided and the M6 female threa...

Page 6: ... camera Two status LEDs indicate the operating status and may provide support for error analysis An NFC tag is integrated in the camera to enable device information to be read independently of the network interface and even when the power supply is disconnected An IP65 housing a mounting plate attached to the camera with two M6 internal threads and the design of the two connector plugs supply digi...

Page 7: ...g edge at the DIGIN input into the logical High range starting from the specified logical Low range and a corresponding minimum pulse length of 20 ms A logic low signal must also be present for 20 ms for retriggering Furthermore after a trigger is accepted renewed acceptance is blocked by software for 2 s NOTICE Trigger signals with a pulse length of 1 5 ms are not accepted Pulses with length betw...

Page 8: ...t regulator Depending on the status of the controller the heating power has a nominal value of P 0 W off or depending on the supply voltage Vcc P Vcc2 50 on 18 V 6 5 W 24 V 11 5 W 3 7 Display elements Two LEDs on the front of the camera indicate the operating status The Power LED lights up green the Status LED is multicolored NOTICE The ethernet shield is capacitively connected to the supply groun...

Page 9: ...ctives 3 11 Technical Data LED Color Function Power Green Lights up while camera is powered Status Blue Lights up blue from trigger to end of recording Status Yellow Lights up yellow while initializing the system Table 3 3 Function assignment of the LEDs CAUTION Removing or replacing the microSD card is only intended for service purposes In case of ser vice the two housing cover screws on the side...

Page 10: ...w max a 62 2 Vertical field of view max a 48 8 Focal length 3 04 mm Focal ratio 2 IR cut filter Yes Sensor type CMOS Sensor image area 3 68 mm x 2 76 mm Heater Controller type Two point controller Max heating power depending on supply voltage 18 V DC typ 6 5 W 24 V DC typ 11 5 W 28 V DC typ 15 5 W Max current consumption depending on supply voltage 18 V DC max 400 mA 24 V DC max 500 mA 28 V DC max...

Page 11: ...ng date 10 2020 1 Nm Weight 0 3 kg Ambient conditions Ambient temperature during operation and storage 30 50 C Relative humidity during storage and transport No condensation Protection class IP65 Regulations Directives and standards 2014 53 EU Radio equipment Directive 2001 95 EC General product safety Directive EN 61326 1 2013 Electrical equipment for measurement control and laboratory use EMC re...

Page 12: ...eed 8080 TCP Web Application 8554 or 554 TCP and UDP RTSP stream 53100 UDP Management tool Google Chrome 84 stable channel Table 3 6 Browser Support Port Protocol Feature Table 3 5 Ports Characteristic Type Value microSD memory capacity GB Recommendation 8 Recording count Recommendation 10 000 Min time interval between recordings s Limit 2 Concurrent recordings Limit 3a a Only 1 recording if resol...

Page 13: ...243 from Henkel CAUTION The two electrical connections of the camera must also be made with M12 connectors includ ing mechanical locking via the M12 threads according to the connectors of the camera These mechanical interlocks must be hand tightened after plugging in the connection cables The fastening of the connections must be carried out in accordance with the operating conditions and condition...

Page 14: ...Mounting and connecting Leuze electronic GmbH Co KG LCAM 308 14 Figure 4 1 Mechanical drawing of housing position of mounting socket 0 WLHI GHHS 0 0 1 Mounting socket 1 ...

Page 15: ...rigger a recording UDP Send the string TRIG to UDP port 5002 on the camera Web frontend The trigger button on the top right in the frontend can be used as manual trigger If a trigger signal is detected the blue LED Status on the camera will light up until the end of all running recordings If the recording cannot be saved the blue LED will flash several times Multiple recordings can overlap but at ...

Page 16: ...in one using DHCP If DHCP is activated but not available the static IP will always be used as fallback 5 6 Heater The camera has an integrated heater to reduce condensation on the lens cover especially in cold environ ments The heater features the three levels Low Med High and is disabled by default If condensation occurs the heater level should be increased until the lens cover stays clear It wil...

Page 17: ...ast Events Camera information Camera name IP address MAC address of ethernet interface 6 2 Events The events view allows access to the recordings They are represented by thumbnails of a still image taken at the trigger time The recordings are spread over several pages which can be selected using the navigation above the thumbnails The storage usage is displayed next to the navigation The displayed...

Page 18: ...ual editing the default settings are loaded and a message is displayed at the top of the settings page By saving the settings on the settings page the file ipcam_settings json is created or overwritten To reset the camera to factory defaults this file can be deleted from the SD card This is only necessary if the password of the admin user has been forgotten Otherwise all settings can be edited thr...

Page 19: ... at 90 and 270 Overlays Camera Name Date and Time Custom overlay Text background The activated elements are displayed at the top of the camera image The overlay is limited to 255 characters and will be shortened if necessary Heater off Off Low Med High Activation and setting of the heating level Live Stream Live stream resolution 1280 x 720 1280 x 720 1024 x 576 960 x 540 800 x 450 640 x 360 Live ...

Page 20: ...dmin Password protection can be disabled viewer user name viewer 1 255 characters User name for viewer user viewer password empty 1 50 characters The password for the user viewer Password protection can be disabled Network IP address 192 168 60 101 IPv4 address The IPv4 address of the camera If DHCP is enabled this is used as fallback Netmask CIDR 24 0 30 Net mask in CIDR notation Gateway IP addre...

Page 21: ...lesystem Total storage Used storage Free storage Recording count 6 5 Update This page is used to install a software update Select the update file and start the update with Update soft ware 1 If the camera clock differs from the user interface viewers device clock for example if the NTP server is not available a warning is shown here This warning includes a button to set the camera clock to the vie...

Page 22: ...and the update progress starts It will take several minutes Do not abort or disrupt the camera power while the update is running The camera will reboot after the update is finished If something went wrong and the camera cannot start the new software version after the reboot it will auto matically revert to a backup of the old software which is available again after a power cycle CAUTION Do not pow...

Page 23: ...or even defect of the camera please contact the technical service listed below 7 1 Cleaning Clean the outside of the camera with a dry or slightly moistened soft cloth Dust and solids should be removed carefully without scratching the glass front panel especially around the lens CAUTION Do not use any special solvents or materials that may damage the camera especially the housing the glass front p...

Page 24: ...ing support together with a description Please register the merchandise concerned Simply register return of the merchandise on our website www leuze com under Contact Support Repair Service Returns To ensure quick and easy processing of your request we will send you a returns order with the returns address in digital form What to do should servicing be required Customer data please complete Leuze ...

Page 25: ...electro magnetic compatibility of the camera and in case of a defect the camera must be immediate ly taken out of operation or not operated at all and secured against inadvertent operation Decommissioning includes immediately disconnecting the connection cables dismantling the camera and repair by the manufacturer or disposal Before dismantling the camera s connecting cables must be disconnected ...

Page 26: ...nd therefore must not be disposed of with household waste Please return cameras to us for disposal We will arrange for the disposal of these in accordance with the law and in an environmentally friendly manner CAUTION After taking the unit out of service for disposal please delete all data stored on the SD card of the camera immediately ...

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