Lenovo Y27gA Page 35 User Manual Download

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Appendix A. Service and Support

Appendix A.

A-1

Telephone technical support

Country or Region

Telephone Number

China

400-990-8888

Summary of Contents for Y27gA

Page 1: ...Lenovo Y27gA User Guide ...

Page 2: ...s 2 2 Adjusting your monitor image 2 3 Using the direct access controls 2 3 Using the On Screen Display OSD controls 2 4 Understanding power management 2 9 Caring for your monitor 2 10 Detaching the monitor base and stand 2 10 Wall Mounting Optional 2 10 Chapter 3 Reference information 3 1 Monitor specifications 3 1 Troubleshooting 3 3 Manually installing the monitor driver 3 5 Installing the moni...

Page 3: ...d to properly wired and grounded power outlets To isolate the monitor from the electrical supply you must remove the plug from the power outlet The power outlet should be easily accessible To take special precautions to avoid the introduction of hazards when operating installing servicing transporting or storing equipment the necessary instructions shall be made available To reduce the risk of ele...

Page 4: ...r the user For quick instruction overview please see the Setup Poster for brief information Shipping contents The product package should include the following items Information Flyer Flat Panel Monitor CD ROM Power Cord Adapeter USB 3 0 Cable DP Cable Base Stand Cable cover Chapter 1 1 1 ...

Page 5: ...be damaged by rough handling or excessive pressure 1 Place your monitor with the screen face down on a soft flat surface 2 Align the stand assembly bracket to the monitor 3 Insert the bracket towards monitor until it locks in place Note To install a VESA mount please see Wall Mounting Optional on page 2 10 Don t press hard screen screen arch up Chapter 1 1 2 ...

Page 6: ...itions setting user controls and using the cable lock slot Types of adjustments Tilt Please see the illustration below for an example of the tilt range 5 Swivel With the built in pedestal you can tilt and swivel the monitor for the most comfortable viewing angle R R Chapter 1 1 3 ...

Page 7: ...Height Adjustment For height adjustment user needs to press down or lift up the monitor Chapter 1 1 4 ...

Page 8: ... are accesses to various functions For information on how to utilize these keypad controls please see Adjusting your monitor image on page 2 3 Cable lock slot Your monitor is equipped with a cable lock slot located on the rear of your monitor Chapter 1 1 5 ...

Page 9: ...our computer and all attached devices then unplug the computer power cord 2 Connect the cables according to below icon indication 3 Connect one end of the DP cable to the DP connector on the back of the computer and the other end to the DP connector on the monitor Lenovo recommends that customers who require to use the Display Port input on their monitor purchase the Lenovo Display Port to Display...

Page 10: ... HDMI connector on the back of the computer and the other end to the HDMI connector on the monitor Lenovo recommends that customers who require to use the HDMI input on their monitor purchase the Lenovo HDMI to HDMI cable OB47070 www lenovo com support monitoraccessories Chapter 1 1 7 ...

Page 11: ...o cable and audio jack of monitor to transfer audio source from Display Port or HDMI Note The audio output in HDMI DP modes 6 The place of hanging a headset Open headphones hanging slots Close headphones hanging slot Chapter 1 1 8 ...

Page 12: ...7 Connect one end of the USB cable to the USB upstream terminal on the back of the monitor and connect the other end of the USB cable to an appropriate USB port on your computer Chapter 1 1 9 ...

Page 13: ...rt the Adapter into the monitor then plug the monitor power cord and the computer cord into grounded electrical outlets Note A certified power supply cord has to be used with this equipment The relevant national installation and or equipment regulations shall be considered A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 designation H0...

Page 14: ...d be of synthetic rubber according to IEC 60245 designation H05RR F 3G 0 75mm2 shall be used 10 Assemble the cable cover as shown below Note On both sides of the assembly and then press the middle part 2 4 4 1 1 3 Chapter 1 1 11 ...

Page 15: ...11 If you need to remove cable cover please follow the illustration as shown below 12 Power on the monitor and the computer Chapter 1 1 12 ...

Page 16: ...tor driver download the driver that corresponds to your monitor model from the Lenovo website http support lenovo com cn Refer to the Manually installing the monitor driver on page 3 5 section to install the driver Chapter 1 1 13 ...

Page 17: ...or Position and adjust your computer monitor for comfortable viewing by considering the following items Viewing distance Optimal viewing distances for monitors range from approximately 510 mm to 760 mm 20 in to 30 in and can vary depending on ambient light and time of day You can achieve different viewing distances by repositioning your monitor or by modifying your posture or chair position Use a ...

Page 18: ...ion and orientation of your equipment by following the tips outlined in Arranging your work area on page 2 1 so you can maintain a comfortable and productive posture Also be sure to use the adjustment capabilities of your computer components and office furniture to best suit your preferences now and as your preferences change over time Minor changes in posture can help avoid discomfort The longer ...

Page 19: ...put source Shift back to previous level when in OSD mode Exit Exit and return to previous level 3 Lightbalance Direct access to Bright and dim adjustment Increase Up Up browsing key For increasing the value on adjustment bar tune in Press to move to previous item 4 Brightness Direct access to Brightness adjustment Decrease Down Down browsing key For decreasing the value on adjustment bar tune in P...

Page 20: ...eset Mode Game Mode Saturation 100 6 axis color Gamma Scaling Options LENOVO NVIDA G SY NC Mode DP 1920 x1080 60Hz Language Transparency Menu Time out Input Signal USB charge To use the controls 1 Press to open the main OSD menu or to move among the icons Select an icon and press to access the selected function If there is a sub menu you can move between options using 2 Use or then press to select...

Page 21: ...igher the level the higher the boost Adaptive contrast This method usually increases the global contrast of many images especially when the usable data of the image is represented by close contrast values This allows for areas of lower local contrast to gain a higher contrast The method is useful in images with backgrounds and foregrounds that are both bright or both dark In particular the method ...

Page 22: ...ooter 2 mode Racing Racing mode RTS Real Time Strategy mode Game1 User Game1 mode Game2 User Game2 mode Saturation Color brightness can be changed by 0 200 adjustment 6 axis color Chroma of red green blue cyan yellow and magenta can be independently adjusted from 0 255 changing the color quality of the image Gamma Gamma mode allows you to adjust the luminance tone The default value is 2 2 standard...

Page 23: ...nguage of the OSD It has no effect on any software running on the computer Factory default Reset all settings to the default settings Brightness Contrast Reset Color Menu time out Set the duration of time that the OSD will remain active when no operation is performed Transparenoy Select the transparency when using gaming mode The transparency can be 64 to 255 every step 16 USB charge Enable or dis...

Page 24: ... technology is inherently flicker free Note If your system has previously been used with a CRT monitor and is currently configured to a display mode outside the range of this monitor you may need to reattach the CRT monitor temporarily until you have re configured the system preferably to 1920 x 1080 at 60 Hz which is a common display mode The display modes shown below have been optimized at the f...

Page 25: ...f each working day or whenever you expect to leave it unused for long periods during the day Table 2 3 Power indicator State Power Indicator Screen Restoring Operation Compliance On White Normal Standby Suspend Amber Blank Press a key or move the mouse There may be a slight delay before the image reappears Note Standby also occurs if there is no image output to the monitor Off Off Blank Press the ...

Page 26: ... with water and use this to gently wipe the covers and the screen Remove grease or finger marks with a damp cloth and a little mild detergent Detaching the monitor base and stand Step 1 Place the monitor on a soft and flat surface Step 2 Remove the screws from base before detaching base and stand from the monitor Wall Mounting Optional Refer to the instructions that come with the base mounting kit...

Page 27: ...mounting bracket from the VESA compatible wall mounting kit 100mm x100mm distance the type of VESA mounting screw is M4 x 10 mm VESA hole Step 7 Attach the LCD display to the wall and follow the instructions in the wall mounting kit For use only with UL Listed Wall Mount Bracket with minimum weight load 8kg Chapter 2 2 11 ...

Page 28: ...0 VESA mount Supported 100 mm x 100 mm 3 94 in x 3 94 in Image Viewable image size 683 74 mm 26 92 in Maximum height 336 31 mm 13 24 in Maximum width 595 30 mm 23 44 in Pixel pitch 0 3114 mm 0 01 in Response time Normal 7ms Extreme 4ms AC DC adapter Model ADP 65FD B Trade mark Lenovo Rating Input 100 240V 50 60Hz 1 5A Output 20V 3 25A Power consumption Note Power consumption figures are for the mo...

Page 29: ...Panel Link HDMI Horizontal addressability 1920 pixels max Vertical addressability 1080 lines max Clock frequency 170 MHz Communications VESA DDC CI Supported display modes Horizontal frequency 53 KHz 160 KHz Vertical frequency 48 Hz 144 Hz Native Resolution 1920 x 1080 at 60 Hz Temperature Operating 0 to 45 C 32 to 113 F Storage 20 to 60 C 4 to 140 F Shipping 20 to 60 C 4 to 140 F Humidity Operati...

Page 30: ...connected with the monitor or system completely Be sure the signal cable is firmly plugged into the system and monitor Connecting and turning on your monitor on page 1 6 The color settings may be incorrect Select another color setting from the OSD menu Adjusting your monitor image on page 2 3 The automatic image setup function was not performed Perform automatic image setup Adjusting your monitor ...

Page 31: ...nology pixels missing contact the and Support on page discolored and is not an LCD defect Support Center A 1 Fuzzy lines in text or a blurry image Horizontal or vertical lines through the Image setup has not been optimized Your system Display Properties setting have not been optimized Adjust the resolution settings on your system to match the native resolution for this monitor 1920 x 1080 at 60 Hz...

Page 32: ...e Advanced Settings icon 8 Click the Monitor tab 9 Click the Properties button 10 Click the Driver tab 11 Click Update Driver then click Browse the computer to find the driver program 12 Select Pick from the list of device driver program on the computer 13 Click the Hard Disk button By clicking the Browse button browse and point to the following path X Monitor Drivers Windows 7 where X indicates t...

Page 33: ...on 10 Click the Driver tab 11 Click Update Driver then click Browse the computer to find the driver program 12 Select Pick from the list of device driver program on the computer 13 Click the Hard Disk button By clicking the Browse button browse and point to the following path X Monitor Drivers Windows 8 8 1 where X indicates the folder in which the downloaded driver is located such as a desktop 14...

Page 34: ...ind the driver program 12 Select Pick from the list of device driver program on the computer 13 Click the Hard Disk button By clicking the Browse button browse and point to the following path X Monitor Drivers Windows 10 where X indicates the folder in which the downloaded driver is located such as a desktop 14 Select the leny27ga inf file and click the Open button Click the OK button 15 In the ne...

Page 35: ...Appendix A Service and Support Appendix A A 1 Telephone technical support Country or Region Telephone Number China 400 990 8888 ...

Page 36: ...of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or chang...

Page 37: ... States other countries or both Lenovo The Lenovo logo ThinkCenter ThinkPad ThinkVision Microsoft Windows and Windows NT are trademarks of the Microsoft group of companies Other company product or service names may be trademarks or service marks of others Appendix B B 2 ...

Page 38: ...Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer Do not use the ac power cord for other devices Appendix B B 3 ...

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