Lenovo United States Hardware
Announcement 109-627
Lenovo is a registered trademark of Lenovo Corporation
14
Terms and conditions
IBM Global Financing
No
To obtain copies of the Lenovo Statement of Limited Warranty, contact your reseller
or Lenovo.
In the United States, call 800-426-7378 or write to:
Warranty Information
1009 Think Place
Morrisville, NC 27560
Attn: Dept ZPYA/B3.
Warranty period
Three years
Warranty service
Customer Carry-in or Mail-in using Rapid Replacement Service
If warranty service is required, call the Customer Support Center. The Customer
Support Center will assist with problem determination and initiate shipment of a
replacement unit, if needed, to the customer's location by express delivery. For calls
received by 5:00 p.m. customer's time, in most cases, the replacement unit will
arrive within two business days (excluding holidays). The replacement unit becomes
the property of the customer in exchange for the failed unit, which becomes the
property of Lenovo. Pack the failed unit into the shipping carton that contained the
replacement unit and return to Lenovo.
Transportation charges, both ways, are paid by Lenovo.
Failure to use the carton in which the replacement unit was received could result in
charges incurred by the customer for damage to the failed unit during shipment.
International Warranty Service (IWS)
IWS is available during the warranty period to customers who travel or relocate to
countries where their computer is sold and serviced by a Service Provider authorized
to perform warranty service. Eligible Lenovo computers are identified by their four-
digit machine type.
You can obtain IWS through the method of service, such as CRU, depot, carry-in
or on-site, provided in the servicing country. Service methods and procedures vary
by country, and some service or parts may not be available in all countries. Service
centers in certain countries may not be able to service all models of a particular
machine type. In addition, some countries may have fees and restrictions that apply
at the time of service.
Note:
Due to the earth's magnetic field, CRT monitors are manufactured to work
in northern, southern, and equatorial regions of the earth and may not produce
a satisfactory image when moved between them. Any required adjustment (if
possible) is not covered under IWS and may be subject to a chargeable action. The
magnetic field does not affect flat-panel LCD monitors and ThinkPad LCD displays.
Licensing
Programs included with this product are licensed under the terms and conditions of
the license agreements that are shipped with the system.