Lenovo ThinkSystem SR665, Setup Manual

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b. (Trained technician only) System board
Embedded hypervisor is not in the boot list
Complete the following steps until the problem is solved.
1. If the server has been installed, moved, or serviced recently, or if this is the first time the embedded
hypervisor is being used, make sure that the device is connected properly and that there is no physical
damage to the connectors.
2. See the documentation that comes with the optional embedded hypervisor flash device for setup and
configuration information.
3. Check https://static.lenovo.com/us/en/serverproven/index.shtml to validate that the embedded hypervisor
device is supported for the server.
4. Make sure that the embedded hypervisor device is listed in the list of available boot options. From the
management controller user interface, click
Server Configuration
➙
Boot Options
.
For information about accessing the management controller user interface, see the XClarity Controller
product documentation:
http://sysmgt.lenovofiles.com/help/topic/com.lenovo.systems.management.xcc.doc/dw1lm_c_chapter2_
openingandusing.html
5. Check
http://datacentersupport.lenovo.com
for any tech tips (service bulletins) related to the embedded
hypervisor and the server.
6. Make sure that other software works on the server to ensure that it is working properly.
Server cannot recognize a hard drive
Complete the following steps until the problem is solved.
1. Observe the associated yellow hard disk drive status LED. If the LED is lit, it indicates a drive fault.
2. If the status LED is lit, remove the drive from the bay, wait 45 seconds, and reinsert the drive, making
sure that the drive assembly connects to the hard disk drive backplane.
3. Observe the associated green hard disk drive activity LED and the yellow status LED and perform
corresponding operations in different situations:
• If the green activity LED is flashing and the yellow status LED is not lit, the drive is recognized by the
controller and is working correctly. Run the diagnostics tests for the hard disk drives. When you start
a server and press F1, the Lenovo XClarity Provisioning Manager V3 interface is displayed by default.
You can perform hard drive diagnostics from this interface. From the Diagnostic page, click
Run
Diagnostic
➙
HDD test
.
• If the green activity LED is flashing and the yellow status LED is flashing slowly, the drive is
recognized by the controller and is rebuilding.
• If neither LED is lit or flashing, check whether the hard disk drive backplane is correctly seated. For
details, go to step 4.
• If the green activity LED is flashing and the yellow status LED is lit, replace the drive. If the activity of
the LEDs remains the same, go to step Hard disk drive problems. If the activity of the LEDs changes,
return to step 1.
4. Make sure that the hard disk drive backplane is correctly seated. When it is correctly seated, the drive
assemblies correctly connect to the backplane without bowing or causing movement of the backplane.
5. Reseat the backplane power cable and repeat steps 1 through 3.
6. Reseat the backplane signal cable and repeat steps 1 through 3.
7. Suspect the backplane signal cable or the backplane:
• Replace the affected backplane signal cable.
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ThinkSystem SR665 Setup Guide