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Lenovo thinksystem SR630, Maintenance Manual

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Figure 2. Location of the XClarity Controller network access label

Quick response code

The system service label, which is on the top cover, provides a quick response (QR) code for mobile access 
to service information. Scan the QR code with a mobile device and a QR code reader application to get quick 
access to the Lenovo Service web site for this server. The Lenovo Service Information Web site provides 
additional information for parts installation and replacement videos, and error codes for server support.

The following illustration shows the QR code. 

Figure 3. QR code

Specifications

The following information is a summary of the features and specifications of the server. Depending on the 
model, some features might not be available, or some specifications might not apply.

2

ThinkSystem SR630 Maintenance Manual

Summary of Contents for thinksystem SR630

Page 1: ...ThinkSystem SR630 Maintenance Manual Machine Types 7X01 and 7X02 ...

Page 2: ... addition be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server which can be found at http datacentersupport lenovo com warrantylookup First Edition August 2017 Copyright Lenovo 2017 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject t...

Page 3: ...es replacement 46 Remove the rack latches 46 Install the rack latches 49 Security bezel replacement 51 Remove the security bezel 51 Install the security bezel 52 System fan replacement 54 Remove a system fan 54 Install a system fan 55 DIMM replacement 57 Remove a DIMM 57 DIMM installation rules 58 Install a DIMM 63 Hot swap drive replacement 64 Remove a hot swap drive 65 Install a hot swap drive 6...

Page 4: ...d heat sink 127 System board replacement 131 Remove the system board 132 Install the system board 133 Update the Universal Unique Identifier UUID 134 Update the DMI SMBIOS data 136 Enable TPM TCM 138 Enable UEFI Secure Boot 140 Complete the parts replacement 141 Chapter 4 Problem determination 143 Event logs 143 General problem determination procedures 145 Resolving suspected power problems 145 Re...

Page 5: ...ert eerst de veiligheidsvoorschriften Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Information før du installerer dette produkte...

Page 6: ...nizing hazards in products with hazardous energy levels Important Electrical grounding of the server is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Use the following checklist to verify that there are no potentially unsafe conditions 1 Make sure that the power is off and the power cord is disconnected...

Page 7: ...to the safety of any non Lenovo alterations 4 Check inside the server for any obvious unsafe conditions such as metal filings contamination water or other liquid or signs of fire or smoke damage 5 Check for worn frayed or pinched cables 6 Make sure that the power supply cover fasteners screws or rivets have not been removed or tampered with Copyright Lenovo 2017 v ...

Page 8: ...vi ThinkSystem SR630 Maintenance Manual ...

Page 9: ... server comes with a limited warranty For details about the warranty see https datacentersupport lenovo com us en documents ht100742 For details about your specific warranty see http datacentersupport lenovo com warrantylookup Identifying your server When you contact Lenovo for help the machine type and serial number information helps support technicians to identify your server and provide faster ...

Page 10: ... to the Lenovo Service web site for this server The Lenovo Service Information Web site provides additional information for parts installation and replacement videos and error codes for server support The following illustration shows the QR code Figure 3 QR code Specifications The following information is a summary of the features and specifications of the server Depending on the model some featur...

Page 11: ...ted Front hot swap SAS SATA NVMe drives and front backplane Rear hot swap SAS SATA drives RAID super capacitor module on the bottom of the air baffle NVMe PCIe flash adapter GPU For a list of supported processors see http www lenovo com serverproven DIMM Minimum 8 GB Maximum 768 GB using registered DIMMs RDIMMs 1 5 TB using load reduced DIMMs LRDIMMs 3 TB using three dimensional stack registered D...

Page 12: ...ported only when the following configuration requirements are met Processor TDP is less than or equal to 140 watt No RAID adapter is installed on the RAID adapter slot on the system board If you want to install a RAID adapter install it in PCIe slot 1 The power of the hot swap power supplies is 750 watt or 1100 watt Input Output I O features Front panel One VGA connector available on some models O...

Page 13: ...be available later fan rotor redundancy function is not supported If one fan rotor fails the server performance will be degraded If your server comes with only one processor five system fans fan 1 to fan 5 are adequate to provide proper cooling However you must keep the locations for fan 6 and fan 7 occupied by a fan filler to ensure proper airflow Power supplies One or two hot swap power supplies...

Page 14: ...SHRAE class A3 5 40 C 41 104 F when the altitude exceeds 900 m 2953 ft the maximum ambient temperature value decreases by 1 C 1 8 F with every 175 m 574 ft of altitude increase ASHRAE class A4 5 45 C 41 113 F when the altitude exceeds 900 m 2953 ft the maximum ambient temperature value decreases by 1 C 1 8 F with every 125 m 410 ft of altitude increase Server off 5 45 C 41 113 F Shipping or storag...

Page 15: ...rmware for both the Lenovo XClarity Controller and UEFI update the firmware for Lenovo XClarity Controller first Important terminology In band update The installation or update is performed using a tool or application within an operating system that is executing on the server s core CPU Out of band update The installation or update is performed by the Lenovo XClarity Controller collecting the upda...

Page 16: ...ttp datacentersupport lenovo com us en products servers thinksystem sr630 7X01 downloads Lenovo XClarity Provisioning Manager From Lenovo XClarity Provisioning Manager you can update the Lenovo XClarity Controller firmware the UEFI firmware and the Lenovo XClarity Provisioning Manager software Note By default the Lenovo XClarity Provisioning Manager Graphical User Interface is displayed when you p...

Page 17: ...pdates UpdateXpress System Packs contain firmware and device driver updates for Microsoft Windows and for Linux You can obtain Lenovo XClarity Essentials UpdateXpress from the following location https datacentersupport lenovo com us en solutions ht503692 Lenovo XClarity Administrator If you are managing multiple servers using the Lenovo XClarity Administrator you can update firmware for all manage...

Page 18: ...h the statement Completing the Found New Hardware Wizard click Finish A new local area connection appears If the message This connection has limited or no connectivity is displayed ignore this message Step 8 Return to the Device Manager Lenovo USB Remote NDIS Network Device appears under Network Adapters Step 9 Use the Lenovo XClarity Controller interface to view or set the IP address for the LAN ...

Page 19: ...ndby state when it is connected to a power source allowing the Lenovo XClarity Controller to respond to remote power on requests To remove all power from the server power status LED off you must disconnect all power cables To place the server in a standby state power status LED flashes once per second Note The Lenovo XClarity Controller can place the server in a standby state as an automatic respo...

Page 20: ...12 ThinkSystem SR630 Maintenance Manual ...

Page 21: ...trations in this topic Figure 4 Front view of server models with four 3 5 inch drive bays Figure 5 Front view of server models with eight 2 5 inch drive bays Figure 6 Front view of server models with ten 2 5 inch drive bays Table 2 Components on the front of the server 1 VGA connector available on some models 2 Pull out information tab 3 XClarity Controller USB connector 4 USB 3 0 connector 5 Oper...

Page 22: ...ions you can press the ID button for three seconds to switch between the two functions 4 USB 3 0 connector Attach a USB compatible device such as a USB keyboard USB mouse or USB storage device 5 Operator information panel For information about the controls and status LEDs on the operator information panel see Operator information panel on page 15 6 10 Rack latches If your server is installed in a ...

Page 23: ... with system ID LED 4 System error LED 1 Power button with power status LED You can press the power button to power on the server when you finish setting up the server You also can hold the power button for several seconds to power off the server if you cannot shut down the server from the operating system The power status LED helps you to determine the current power status Status Color Descriptio...

Page 24: ...erver Causes might include but not limited to the following errors The temperature of the server reached the non critical temperature threshold The voltage of the server reached the non critical voltage threshold A fan has been detected to be running at low speed A hot swap fan has been removed The power supply has a critical error The power supply is not connected to the power Check the event log...

Page 25: ...ot 1 ML2 x8 x8 x4 x1 low profile Slot 2 PCIe x16 x16 x8 x4 x1 low profile Type 3 Slot 1 ML2 x16 x16 x8 x4 x1 low profile Slot 2 PCIe x8 x8 x4 x1 low profile 3 PCIe slot on riser 2 assembly Slot 3 PCIe x16 x16 x8 x4 x1 low profile Note PCIe slot 3 is supported only when two processors are installed 4 Power supply 1 5 Power supply 2 available on some models The hot swap redundant power supplies help...

Page 26: ...on the LOM adapter can be set as XClarity Controller network connector To set the Ethernet connector as XClarity Controller network connector start Setup utility go to BMC Settings Network Settings Network Interface Port and select Shared Then go to Shared NIC on and select PHY Card Rear view of server models with two PCIe slots The following illustration shows the rear view of the server models w...

Page 27: ...tened paper clip to press the button 6 USB 3 0 connectors 2 Used to attach a device that requires a USB 2 0 or 3 0 connection such as a USB keyboard USB mouse or USB storage device 7 VGA connector Used to attach a high performance monitor a direct drive monitor or other devices that use a VGA connector 8 XClarity Controller network connector Used to attach an Ethernet cable to manage the system us...

Page 28: ...1 low profile Note PCIe slot 3 is supported only when two processors are installed 3 Power supply 1 4 Power supply 2 available on some models The hot swap redundant power supplies help you avoid significant interruption to the operation of the system when a power supply fails You can purchase a power supply option from Lenovo and install the power supply to provide power redundancy without turning...

Page 29: ... Setup utility go to BMC Settings Network Settings Network Interface Port and select Shared Then go to Shared NIC on and select PHY Card Figure 11 Rear view of server models with a shipping bracket 1 Shipping bracket available on some models For server models with two hot swap drive bays in the rear if the server is installed in a rack and shipped to you the server comes with a shipping bracket in...

Page 30: ... the server until it is firmly installed Figure 13 Shipping bracket installation Rear view LEDs The rear of the server provides system ID LED system error LED Ethernet LEDs and power supply LEDs The following illustration shows the LEDs on the rear view of server models with three PCIe slots The LEDs on the rear view of other server models are the same 22 ThinkSystem SR630 Maintenance Manual ...

Page 31: ...e or a power problem occurs 4 Power output LED Green The server is on and the power supply is working normally Blinking green The power supply is in the zero output mode standby When the server power load is low one of the installed power supplies enters into the standby state while the other one delivers the entire load When the power load increases the standby power supply will switch to active ...

Page 32: ... the Lenovo XClarity Controller or a remote management program to change the state of the system ID LEDs to assist in visually locating the server among other servers System board components The illustration in this section shows the component locations on the system board Figure 15 System board components 1 Serial port module connector 2 RAID adapter slot slot 4 3 BIOS ROM programming connector 4...

Page 33: ...r 20 System fan 7 connector 21 Processor 2 socket 22 Front backplane power connector 23 NVMe 2 3 connector 24 NVMe 0 1 connector 25 CMOS battery 26 M 2 module slot SATA PCIe slot 5 27 Riser 2 slot System board LEDs The illustration in this section shows the LEDs on the system board Figure 16 System board LEDs 1 System power LED 2 Heartbeat LED 3 System error LED 4 System ID LED 5 DIMM error LEDs 6...

Page 34: ... 12 System fan 7 error LED System board jumpers The following illustration shows the jumpers on the system board of your server Note If there is a clear protective sticker on the top of the switch blocks you must remove and discard it to access the switches Figure 17 System board jumpers 26 ThinkSystem SR630 Maintenance Manual ...

Page 35: ...ver then disconnect all power cords and external cables Do not open your server or attempt any repair before reading and understanding the following information http thinksystem lenovofiles com help topic safety_documentation pdf_files html Handling static sensitive devices on page 41 Any system board switch or jumper block that is not shown in the illustrations in this document are reserved Inter...

Page 36: ...you disconnect cables from the system board Failing to release them before removing the cables will damage the cable sockets on the system board which are fragile Any damage to the cable sockets might require replacing the system board 28 ThinkSystem SR630 Maintenance Manual ...

Page 37: ...gure 18 Connectors on the backplane for four 3 5 inch drives 1 SAS 0 connector 2 Power connector Figure 19 Cable routing for server models with four 3 5 inch drives Cable From To 1 Power cable Power connector on the backplane Power connector on the system board 2 SAS signal cable SAS 0 connector on the backplane C0 connector on the RAID adapter Chapter 2 Server components 29 ...

Page 38: ...h four 3 5 inch drives and GPU Figure 20 Cable routing for server models with four 3 5 inch drives and GPU Cable From To 1 Power cable Power connector on the backplane Power connector on the system board 2 SAS signal cable SAS 0 connector on the backplane C0 connector on the RAID adapter 30 ThinkSystem SR630 Maintenance Manual ...

Page 39: ... on the backplane for eight 2 5 inch drives 1 SAS 1 connector 2 Power connector 3 SAS 0 connector Figure 22 Cable routing for server models with eight 2 5 inch drives Cable From To 1 Power cable Power connector on the backplane Power connector on the system board 2 SAS signal cable SAS 0 and SAS 1 connectors on the backplane C0 and C1 connectors on the RAID adapter Chapter 2 Server components 31 ...

Page 40: ...5 inch drives and GPU Figure 23 Cable routing for server models with eight 2 5 inch drives and GPU Cable From To 1 Power cable Power connector on the backplane Power connector on the system board 2 SAS signal cable SAS 0 and SAS 1 connectors on the backplane C0 and C1 connectors on the RAID adapter 32 ThinkSystem SR630 Maintenance Manual ...

Page 41: ... connector 6 NVMe 0 connector 7 NVMe 3 connector 8 NVMe 2 connector Cable From To 1 Power cable Power connector on the backplane Power connector on the system board 2 SAS signal cable SAS 0 and SAS 1 connectors on the backplane C0 and C1 connectors on the RAID adapter 3 SAS signal cable SAS 2 connector on the backplane C2 connector on the RAID adapter 4 NVMe cable NVMe 0 NVMe 1 NVMe 2 and NVMe 3 c...

Page 42: ...e RAID adapter 4 NVMe cable NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on the backplane NVMe 0 1 connector and NVMe 2 3 connector on the system board Parts list Use the parts list to identify each of the components that are available for your server For more information about ordering the parts shown in Figure 25 Server components on page 35 go to http datacentersupport lenovo com us en products s...

Page 43: ...it You may install a Tier 2 CRU yourself or request Lenovo to install it at no additional charge under the type of warranty service that is designated for your server Field replaceable unit FRU FRUs must be installed only by trained service technicians Consumable and Structural parts Purchase and replacement of consumable and structural parts components such as a cover or bezel is your responsibil...

Page 44: ...er card 10 TCM only available in China 11 System board 12 M 2 drive backplane 13 M 2 drive 14 RAID super capacitor module 15 RAID super capacitor module holder 16 Rear hot swap drive cage 17 Rear backplane 18 Power supply 19 Power supply filler 20 Chassis with four 3 5 inch drive bays Chassis with eight 2 5 inch drive bays Chassis with ten 2 5 inch drive bays 21 PCIe adapter 22 Security bezel 23 F...

Page 45: ...pport lenovo com us en products servers thinksystem sr630 7x01 parts 28 3 5 inch drive filler 29 3 5 inch hot swap drive 30 System fan 31 Backplane for server models with ten 2 5 inch drive bays 32 Backplane for server models with eight 2 5 inch drive bays 33 Backplane for server models with four 3 5 inch drive bays 34 DIMM 35 Processor 36 Heat sink Chapter 2 Server components 37 ...

Page 46: ...ssociation CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a min...

Page 47: ...delines are available as well Handling static sensitive devices on page 41 and Working inside the server with the power on on page 41 Make sure the components you are installing are supported by the server For a list of supported optional components for the server see http www lenovo com serverproven When you install a new server download and apply the latest firmware This will help ensure that an...

Page 48: ...e while the server is still running Note See the system specific instructions for removing or installing a hot swap drive for any additional procedures that you might need to perform before you remove or install the drive After finishing working on the server make sure you reinstall all safety shields guards labels and ground wires System reliability guidelines Review the system reliability guidel...

Page 49: ...osure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system Limit your movement to prevent building up static electricity around you Take additional care when handling devices during cold weat...

Page 50: ...to remove the top cover Note You can remove or install a hot swap fan without powering off the server which helps you avoid significant interruption to the operation of the system To remove the top cover complete the following steps Watch the procedure A video of the removal process is available Youtube https www youtube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku co...

Page 51: ...pters and other components are installed and seated correctly and that you have not left loose tools or parts inside the server 2 Ensure that all internal cables are correctly routed See Internal cable routing on page 27 3 If you are installing a new top cover attach the service label to the new top cover first if necessary Note A new top cover comes without a service label attached If you need a ...

Page 52: ...t the cover latch and slide the top cover to the front of the chassis at the same time until the top cover snaps into position Ensure that the cover latch is completely closed Step 3 Use a screwdriver to turn the cover lock to the locked position After installing the top cover complete the parts replacement See Complete the parts replacement on page 141 Air baffle replacement Use this information ...

Page 53: ...g step Watch the procedure A video of the removal process is available Youtube https www youtube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku com albumlist show id_50462008 Figure 28 Air baffle removal Step 1 Grasp the air baffle and carefully lift it out of the server Attention For proper cooling and airflow install the air baffle before you power on the server Opera...

Page 54: ...Step 1 Align the tabs on both sides of the air baffle with the corresponding slots on both sides of the chassis Step 2 Lower the air baffle into the chassis and press the air baffle down until it is securely seated After installing the air baffle 1 If there is a RAID super capacitor module installed on the bottom of the air baffle connect it to the RAID adapter with the extension cable that comes ...

Page 55: ...ace it in a safe place Figure 30 ID label plate removal To remove the rack latches complete the following steps Watch the procedure A video of the removal process is available Youtube https www youtube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku com albumlist show id_50462008 Step 1 On each side of the server remove the two screws that secure the rack latch Chapter 3...

Page 56: ...Figure 31 Rack latch screws removal Step 2 On each side of the server remove the rack latch from the chassis as shown Figure 32 Rack latch removal 48 ThinkSystem SR630 Maintenance Manual ...

Page 57: ...of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku com albumlist show id_50462008 Step 1 On each side of the server align the rack latch with the pin on the chassis Then press the rack latch onto the chassis and slightly slide it forward as shown Figure 33 Rack latch installation Step 2 Install the two screw...

Page 58: ... installing the rack latches 1 Install the ID label plate to the right rack latch as shown Figure 35 ID label plate installation 2 Complete the parts replacement See Complete the parts replacement on page 141 50 ThinkSystem SR630 Maintenance Manual ...

Page 59: ...Watch the procedure A video of the removal process is available Youtube https www youtube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku com albumlist show id_50462008 Step 1 Use the key to unlock the security bezel Figure 36 Security bezel unlock Step 2 Press the blue release latch 1 and pivot the security bezel outward to remove it from the chassis Chapter 3 Hardware ...

Page 60: ...he rack latches on page 49 To install the security bezel complete the following steps Attention Before you ship the rack with the server installed reinstall and lock the security bezel into place Watch the procedure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku com albumlist show id_50462008 Ste...

Page 61: ... slot on the right side of the chassis Then press and hold the blue release latch 1 and pivot the security bezel inward until it clicks into place Figure 39 Security bezel installation Step 3 Use the key to lock the security bezel Chapter 3 Hardware replacement procedures 53 ...

Page 62: ...remove a hot swap fan without powering off the server which helps you avoid significant interruption to the operation of the system S033 CAUTION Hazardous energy present Voltages with hazardous energy might cause heating when shorted with metal which might result in spattered metal burns or both S017 CAUTION Hazardous moving fan blades nearby 54 ThinkSystem SR630 Maintenance Manual ...

Page 63: ...he fan tabs on both ends of the system fan and carefully lift the system fan out of the server After removing the system fan Install a new system fan See Install a system fan on page 55 If you are instructed to return the old system fan follow all packaging instructions and use any packaging materials that are provided Install a system fan Use this information to install a system fan You can insta...

Page 64: ... system fan complete the following steps Watch the procedure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku com albumlist show id_50462008 Figure 42 System fan installation Step 1 Align the two holes in the system fan with the two pins on the chassis Step 2 Press the system fan down until it is s...

Page 65: ... that they touch Do not stack DIMMs directly on top of each other during storage Never touch the gold DIMM connector contacts or allow these contacts to touch the outside of the DIMM connector housing Handle DIMMs with care never bend twist or drop a DIMM Before removing a DIMM 1 Remove the top cover See Remove the top cover on page 42 2 Remove the air baffle See Remove the air baffle on page 45 W...

Page 66: ...server Your server has 24 DIMM slots and it has the following features Each slot supports 8 GB 16 GB and 32 GB DDR4 RDIMMs with Error Checking and Correcting ECC technology Each slot supports 64 GB DDR4 LRDIMMs with ECC technology Each slot supports 128 GB DDR4 3DS RDIMMs with ECC technology available later Your server supports up to 12 DIMMs when one processor is installed and up to 24 DIMMs when...

Page 67: ...ports the following memory modes Independent mode on page 59 Mirroring mode on page 61 Rank sparing mode on page 62 Independent mode Independent mode provides high performance memory capability You can populate all channels with no matching requirements Individual channels can run at different DIMM timings but all channels must run at the same interface frequency Notes All DIMMs to be installed mu...

Page 68: ...ave the same Lenovo part number move the DIMM to be installed in slot 8 to slot 1 If there are three identical DIMMs to be installed for CPU2 and the three DIMMs have the same Lenovo part number move the DIMM to be installed in slot 20 to slot 13 If there are ten identical DIMMs to be installed for CPU1 and the ten DIMMs have the same Lenovo part number move the DIMM to be installed in slot 6 to s...

Page 69: ...22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 23 24 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 24 Mirroring mode In mirroring mode each DIMM in a pair must be identical in size and architecture The channels are grouped in pairs with each channel receiving the same data One channel is used as a backup of the other which provides redundancy Note All DIMMs to be install...

Page 70: ...1 24 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 24 Rank sparing mode In rank sparing mode one rank of a DIMM works as the spare rank for the other ranks on the same channel The spare rank is not available as system memory Notes All DIMMs to be installed must be the same type with the same capacity frequency voltage and ranks If the rank of installed DIMMs is one rank follow the...

Page 71: ...IMMs are sensitive to static discharge and require special handling In addition to the standard guidelines for Handling static sensitive devices Always wear an electrostatic discharge strap when removing or installing DIMMs Electrostatic discharge gloves can also be used Never hold two or more DIMMs together so that they touch Do not stack DIMMs directly on top of each other during storage Never t...

Page 72: ...s snap into the locked position Note If there is a gap between the DIMM and the retaining clips the DIMM has not been correctly inserted open the retaining clips remove the DIMM and then reinsert it After installing a DIMM complete the parts replacement See Complete the parts replacement on page 141 Hot swap drive replacement Use this information to remove and install a hot swap drive You can remo...

Page 73: ... cables back up all important data that is stored on the drives Before you remove any component of a RAID array back up all RAID configuration information 2 If one or more NVMe drives are to be removed it is recommended to disable them first in Safely Remove Hardware and Eject Media Windows or filesystem Linux See the indications above the drive bays to determine the type of the drive to remove If...

Page 74: ... list of supported drives see http www lenovo com serverproven The drive bays are numbered to indicate the installation order starting from number 0 Follow the installation order when you install a drive See Front view on page 13 You can mix drives of different types and different capacities in one system but not in one RAID array The following order is recommended when installing the drives Drive...

Page 75: ...Figure 49 Hot swap drive installation Step 1 Ensure that the drive tray handle is in the open position Slide the drive into the drive bay until it snaps into position Step 2 Close the drive tray handle to lock the drive in place Step 3 Check the drive status LED to verify that the drive is operating correctly If the yellow drive status LED is lit continuously that drive is faulty and must be repla...

Page 76: ...emoval process is available Youtube https www youtube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku com albumlist show id_50462008 Figure 50 LOM adapter removal Step 1 Loosen the thumbscrew that secures the LOM adapter Step 2 Push the LOM adapter out of the connector on the system board Step 3 Slide the LOM adapter backward as shown and lift the LOM adapter out of the ...

Page 77: ...procedure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku com albumlist show id_50462008 Figure 51 LOM adapter installation Step 1 Insert the LOM adapter into the rear of the chassis at an angle as shown Step 2 Lower the LOM adapter and slide it to the rear of the chassis until the LOM adapter sto...

Page 78: ...y might not be available on some models There are three types of riser assembly The removing and installation procedure of the riser card is similar for all types of riser assembly The following procedures are based on the riser assembly in configuration 2 Remove a riser card Use this information to remove a riser card 70 ThinkSystem SR630 Maintenance Manual ...

Page 79: ...tp list youku com albumlist show id_50462008 Step 1 Grasp the riser assembly by its edges and carefully lift it out of the chassis Figure 55 Riser assembly removal Step 2 If there is any PCIe adapter installed on the riser card record the cable connections first Then disconnect all cables from the PCIe adapter and completely remove the riser assembly out of the chassis Step 3 Remove the PCIe adapt...

Page 80: ... and place it on a static protective surface To install a riser card complete the following steps Note The riser assembly you want to install might be different from the illustrations below but the installation method is the same Watch the procedure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku ...

Page 81: ...riser slot on the system board Then carefully press the riser assembly straight down into the slot until it is fully seated Figure 58 Riser assembly installation After installing the riser card complete the parts replacement See Complete the parts replacement on page 141 PCIe adapter replacement Use this information to remove and install a PCIe adapter The PCIe adapter can be an Ethernet adapter a...

Page 82: ...he removal process is available Youtube https www youtube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku com albumlist show id_50462008 Table 16 PCIe adapter removal Figure 59 Riser 1 assembly LP LP Figure 60 Riser 1 assembly LP FHHL Figure 61 Riser 2 assembly LP Step 1 Skip this step for riser 2 assembly Pivot the latch on the riser bracket to the open position Step 2 ...

Page 83: ...e 17 PCIe adapter installation Figure 62 Riser 1 assembly LP LP Figure 63 Riser 1 assembly LP FHHL Figure 64 Riser 2 assembly LP Step 1 Align the PCIe adapter with the PCIe slot on the riser card Then carefully press the PCIe adapter straight into the slot until it is securely seated and its bracket also is secured Step 2 Skip this step for riser 2 assembly Pivot the latch on the riser bracket to ...

Page 84: ..._GGjNudxYy8 c69INMcmE Youku http list youku com albumlist show id_50462008 Figure 65 Removal of backplane for four 3 5 inch hot swap drives Step 1 Open the release latches that secure the backplane Step 2 Pivot the backplane backward slightly to release it from the three pins 1 on the chassis Step 3 Carefully lift the backplane out of the chassis If you are instructed to return the old backplane f...

Page 85: ...ku com albumlist show id_50462008 Figure 66 Installation of backplane for four 3 5 inch hot swap drives Step 1 Align the backplane with the chassis and lower it into the chassis Put the backplane into place with it leaning backward slightly so that the three pins 1 on the chassis pass through the three holes 2 in the backplane Step 2 Close the release latches to secure the backplane in place After...

Page 86: ...ane To remove the backplane complete the following step Watch the procedure A video of the removal process is available Youtube https www youtube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku com albumlist show id_50462008 Figure 67 Removal of backplane for eight 2 5 inch hot swap drives Step 1 Grasp the backplane and carefully lift it out of the chassis If you are ins...

Page 87: ... eight 2 5 inch hot swap drives Step 1 Align the two pins 1 on the backplane with the corresponding holes 2 in the chassis Step 2 Lower the backplane into the chassis Ensure that the pins pass through the holes and the backplane is fully seated in place After installing the backplane 1 Connect the cables to the backplane See Server models with eight 2 5 inch drives on page 31 2 Reinstall all the d...

Page 88: ...s is available Youtube https www youtube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku com albumlist show id_50462008 Figure 69 Removal of backplane for ten 2 5 inch hot swap drives Step 1 Grasp the backplane and carefully lift it out of the chassis If you are instructed to return the old backplane follow all packaging instructions and use any packaging materials that ...

Page 89: ...s in the chassis as shown Step 2 Lower the backplane into the chassis Ensure that the pins pass through the holes and the backplane is fully seated in place After installing the backplane 1 Connect the cables to the backplane See Server models with ten 2 5 inch drives on page 33 2 Reinstall all the drives and drive fillers into the drive bays See Install a hot swap drive on page 66 3 Complete the ...

Page 90: ...he tab on the rear hot swap drive assembly as shown and remove the air baffle from the rear hot swap drive assembly Figure 71 Air baffle removal Step 2 Disconnect the cables from the rear backplane Step 3 Carefully lift the rear backplane out of the rear hot swap drive cage Figure 72 Rear backplane removal If you are instructed to return the old rear backplane follow all packaging instructions and...

Page 91: ... To install the rear backplane complete the following steps Watch the procedure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku com albumlist show id_50462008 Step 1 Align the rear backplane with the rear hot swap drive cage and lower it into the rear hot swap drive cage Figure 73 Rear backplane i...

Page 92: ...er installing the rear backplane 1 Reinstall the drives or drive fillers into the rear hot swap drive assembly See Install a hot swap drive on page 66 2 Complete the parts replacement See Complete the parts replacement on page 141 CMOS battery replacement Use this information to remove and install the CMOS battery 84 ThinkSystem SR630 Maintenance Manual ...

Page 93: ...der replacement batteries call 1 800 IBM SERV within the U S and 1 800 465 7999 or 1 800 465 6666 within Canada Outside the U S and Canada call your support center or business partner Note After you replace the CMOS battery you must reconfigure the server and reset the system date and time S004 CAUTION When replacing the lithium battery use only Lenovo specified part number or an equivalent type b...

Page 94: ...t Attention Failing to remove the CMOS battery properly might damage the socket on the system board Any damage to the socket might require replacing the system board Do not tilt or push the CMOS battery by using excessive force Figure 76 CMOS battery removal After removing the CMOS battery 1 Install a new one See Install the CMOS battery on page 86 2 Dispose of the CMOS battery as required by loca...

Page 95: ...ed by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations S0...

Page 96: ...acement on page 141 2 Use the Setup utility to set the date time and any passwords TCM replacement for China only Use this information to remove and install the TCM Remove the TCM for China only Use this information to remove the TCM Before removing the TCM remove the top cover See Remove the top cover on page 42 To remove the TCM complete the following steps Watch the procedure A video of the rem...

Page 97: ...he TCM for China only Use this information to install the TCM Before installing the TCM touch the static protective package that contains the new TCM to any unpainted surface on the outside of the server Then take the new TCM out of the package and place it on a static protective surface To install the TCM complete the following steps Watch the procedure A video of the installation process is avai...

Page 98: ...mplete the parts replacement See Complete the parts replacement on page 141 Rear hot swap drive assembly replacement Use this information to remove and install the rear hot swap drive assembly Note The term hot swap drive refers to all the supported types of 2 5 inch hot swap hard disk drives and hot swap solid state drives Remove the rear hot swap drive assembly Use this information to remove the...

Page 99: ...tube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku com albumlist show id_50462008 Figure 80 Rear hot swap drive assembly removal Step 1 Hold the two blue touch points and directly lift the rear hot swap drive assembly out of the chassis If you are instructed to return the old rear hot swap drive assembly follow all packaging instructions and use any packaging materials...

Page 100: ...owing steps Watch the procedure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku com albumlist show id_50462008 Step 1 Gently press and hold the tab on the rear hot swap drive assembly as shown and remove the air baffle from the rear hot swap drive assembly Figure 81 Air baffle removal Step 2 Conne...

Page 101: ...drive assembly as shown Figure 83 Air baffle installation Step 4 Align the three pins on the rear hot swap drive assembly with the holes and slot in the chassis Then lower the rear hot swap drive assembly into the chassis until it is fully seated Chapter 3 Hardware replacement procedures 93 ...

Page 102: ... system board as shown Figure 85 Rear hot swap drive assembly cable routing After installing the rear hot swap drive assembly 1 Reinstall the drives or drive fillers into the rear hot swap drive assembly See Install a hot swap drive on page 66 2 Complete the parts replacement See Complete the parts replacement on page 141 94 ThinkSystem SR630 Maintenance Manual ...

Page 103: ...lled on the system board For the procedure about removing the RAID adapter installed on the riser assembly refer to Remove a PCIe adapter on page 74 Before removing the RAID adapter 1 Remove the top cover See Remove the top cover on page 42 2 Disconnect any cables that might impede your access to the RAID adapter 3 Record the cable connections on the RAID adapter and then disconnect all cables fro...

Page 104: ... board For the procedure about installing the RAID adapter installed on the riser assembly refer to Install a PCIe adapter on page 74 Before installing the RAID adapter 1 Touch the static protective package that contains the new RAID adapter to any unpainted surface on the outside of the server Then take the new RAID adapter out of the package and place it on a static protective surface 2 If the n...

Page 105: ...module Use this information to remove the serial port module Before removing the serial port module remove the top cover See Remove the top cover on page 42 To remove the serial port module complete the following steps Watch the procedure A video of the removal process is available Youtube https www youtube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku com albumlist sh...

Page 106: ...the old serial port module follow all packaging instructions and use any packaging materials that are provided Install the serial port module Use this information to install the serial port module Before installing the serial port module touch the static protective package that contains the new serial port module to any unpainted surface out of the server Then take the new serial port module out o...

Page 107: ... module to be installed on riser 1 assembly Step 1 Grasp the riser assembly by its edges and carefully lift it out of the server Figure 90 Riser assembly removal Step 2 If the riser assembly is covered with a PCIe slot bracket remove the bracket first Then install the serial port module into the riser assembly Figure 91 Serial port module installation Step 3 Insert the riser assembly into the rise...

Page 108: ...move the top cover See Remove the top cover on page 42 2 For easier operation remove the riser assembly next to the M 2 backplane See Remove a riser card on page 70 To remove the M 2 backplane and M 2 drive complete the following steps Watch the procedure A video of the removal process is available Youtube https www youtube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku...

Page 109: ...ructions and use any packaging materials that are provided Adjust the retainer on the M 2 backplane Use this information to adjust the retainer on the M 2 backplane Before adjusting the retainer on the M 2 backplane locate the correct keyhole that the retainer should be installed into to accommodate the particular size of the M 2 drive you wish to install To adjust the retainer on the M 2 backplan...

Page 110: ...c protective package that contains the new M 2 backplane and M 2 drive to any unpainted surface on the outside of the server Then take the new M 2 backplane and M 2 drive out of the package and place them on a static protective surface 2 Adjust the retainer on the M 2 backplane to accommodate the particular size of the M 2 drive you wish to install See Adjust the retainer on the M 2 backplane on p...

Page 111: ...t an angle of approximately 30 degrees into the connector Note If your M 2 backplane supports two M 2 drives insert the M 2 drives into the connectors at both sides Step 2 Rotate the M 2 drive down until the notch 1 catches on the lip of the retainer 2 Step 3 Slide the retainer forward toward the connector to secure the M 2 drive into place Attention When sliding the retainer forward ensure that t...

Page 112: ... it down to fully seat it Figure 98 M 2 backplane installation After installing the M 2 drive and M 2 backplane 1 Reinstall the riser assembly next to the M 2 backplane See Install a riser card on page 72 2 Complete the parts replacement See Complete the parts replacement on page 141 RAID super capacitor module replacement Use this information to remove and install a RAID super capacitor module 10...

Page 113: ... the bottom of the air baffle complete the following steps Watch the procedure A video of the removal process is available Youtube https www youtube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku com albumlist show id_50462008 Figure 99 Removal of a RAID super capacitor module on the bottom of the air baffle Step 1 Gently press the tab on the air baffle as shown Step 2 ...

Page 114: ...ion Before installing a RAID super capacitor module on the bottom of the air baffle touch the static protective package that contains the new RAID super capacitor module to any unpainted surface on the outside of the server Then take the new RAID super capacitor module out of the package and place it on a static protective surface To install a RAID super capacitor module on the bottom of the air b...

Page 115: ...lete the parts replacement See Complete the parts replacement on page 141 Remove the RAID super capacitor module on the chassis Use this information to remove the RAID super capacitor module on the chassis Before removing the RAID super capacitor module on the chassis 1 Remove the top cover See Remove the top cover on page 42 2 Disconnect the cable of the RAID super capacitor module To remove the ...

Page 116: ...D super capacitor module holder as shown if necessary Figure 103 RAID super capacitor module holder removal If you are instructed to return the old RAID super capacitor module follow all packaging instructions and use any packaging materials that are provided Install the RAID super capacitor module on the chassis Use this information to install the RAID super capacitor module on the chassis 108 Th...

Page 117: ...le on the chassis touch the static protective package that contains the new RAID super capacitor module to any unpainted surface on the outside of the server Then take the new RAID super capacitor module out of the package and place it on a static protective surface To install the RAID super capacitor module on the chassis complete the following steps Watch the procedure A video of the installatio...

Page 118: ...Figure 105 Tray removal Step 2 If the server does not have a RAID super capacitor module holder on the chassis install one first 110 ThinkSystem SR630 Maintenance Manual ...

Page 119: ...uper capacitor module on the chassis After installing the RAID super capacitor module 1 Connect the RAID super capacitor module to a RAID adapter with the extension cable that comes with the RAID super capacitor module 2 Complete the parts replacement See Complete the parts replacement on page 141 Front I O assembly replacement Use this information to remove and install the front I O assembly Chap...

Page 120: ...m playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku com albumlist show id_50462008 Table 18 Front I O assembly removal Figure 108 Server models with four 3 5 inch drive bays Figure 109 Server models with eight 2 5 inch drive bays Figure 110 Server models with ten 2 5 inch drive bays Step 1 Remove the screws that secure the front I O assembly Step 2 Slide the front I O assembly...

Page 121: ...models with four 3 5 inch drive bays Figure 112 Server models with eight 2 5 inch drive bays Figure 113 Server models with ten 2 5 inch drive bays Step 1 Insert the front I O assembly into the assembly bay Step 2 Install the screws to secure the front I O assembly in place After installing the front I O assembly 1 Connect the cables of the front I O assembly to the system board For the location of...

Page 122: ...elephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand onl...

Page 123: ...pply with 240 V dc input cannot support hot plugging power cord function Before removing the power supply with dc input please turn off server or disconnect dc power sources at the breaker panel or by turning off the power source Then remove the power cord CAUTION NEVER CONNECT AND DISCONNECT THE POWER SUPPLY CABLE AND EQUIPMENT WHILE YOUR EQUIPMENT IS POWERED ON WITH DC SUPPLY hot plugging Otherw...

Page 124: ...he device covers unless you are instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when you install move or open covers on this product or attached devices To Connect To Disconnect 1 Turn OFF all power sources and equipment that is to be attached to this product 2 Attach signal cables to the product 3 Attach power...

Page 125: ...rom the hot swap power supply Note If you are replacing two power supplies do the power supply replacement one by one to ensure that the power supply to the server is not interrupted Do not disconnect the power cord from the secondly replaced power supply until the power output LED for the firstly replaced power supply is lit For the location of the power output LED refer to Rear view LEDs on page...

Page 126: ...g materials that are provided Install a hot swap power supply Use this information to install a hot swap power supply The following tips describe the type of power supply that the server supports and other information that you must consider when you install a power supply The standard shipping has only one power supply installed in the server For redundancy and hot swap support you must install an...

Page 127: ... energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician S002 CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current that is supplied to the device The device also might have ...

Page 128: ...t To Disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn everything OFF 2 First remove power cords from outlet 3 Remove signal cables from connectors 4 Remove all cables from devices The following tips describe the information that you must consider when you install a power supply with dc ...

Page 129: ...les is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded power source Connect to properly wired power sources any equipment that will be attached to this product When possible use one hand only to connect or disconnect si...

Page 130: ...f the power source Then remove the dc cables 2 Remove the signal cables from the connectors 3 Remove all cables from the devices Before installing a hot swap power supply touch the static protective package that contains the new hot swap power supply to any unpainted surface on the outside of the server Then take the new hot swap power supply out of the package and place it on a static protective ...

Page 131: ...latch clicks into place Figure 120 Hot swap power supply installation After installing the power supply 1 Connect one end of the power cord to the new power supply connector then connect the other end of the power cord into a properly grounded electrical outlet 2 If the server is powered off power on the server Ensure that both the power input LED and power output LED on the power supply are lit i...

Page 132: ...ch the processor socket or processor contacts Processor socket contacts are very fragile and easily damaged Contaminants on the processor contacts such as oil from your skin can cause connection failures Remove and install only one PHM at a time If the system board supports multiple processors install the PHMs starting with the first processor socket Do not allow the thermal grease on the processo...

Page 133: ...eat sink module in the removal sequence shown on the heat sink label b Lift the processor heat sink module from the processor socket After you remove a PHM If you are removing the PHM as part of a system board replacement set the PHM aside If you are replacing the processor or heat sink separate the processor and its retainer from the heat sink Chapter 3 Hardware replacement procedures 125 ...

Page 134: ...hermal grease side down and the processor contact side up to prevent the processor from falling out of the retainer Note The processor retainer will be removed and discarded in a later step and replaced with a new one If you are replacing the processor you will be reusing the heat sink Wipe the thermal grease from the bottom of the heat sink using an alcohol cleaning pad If you are replacing the h...

Page 135: ...ocket where they can be installed and for their orientation in the socket See http www lenovo com serverproven for a list of processors supported for your server All processors on the system board must have the same speed number of cores and frequency Before you install a new PHM or replacement processor update your system firmware to the latest level See Firmware updates on page 7 Installing an a...

Page 136: ...cessor retainer Figure 124 Installing a processor retainer 1 Position the processor on the new retainer so that the triangular marks align then insert the unmarked end of the processor into the retainer 2 Holding the inserted end of the processor in place flex the opposite end of the retainer down and away from the processor until you can press the processor under the clip on the retainer To preve...

Page 137: ... new heat sink in the same location The label is on the side of the heat sink closet to the triangular alignment mark If you are unable to remove the label and place it on the new heat sink or if the label is damaged during transfer write the processor serial number from the processor identification label on the new heat sink in the same location as the label would be placed using a permanent mark...

Page 138: ...rs engage Complete the following steps to install a PHM Watch the procedure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs C_GGjNudxYy8 c69INMcmE Youku http list youku com albumlist show id_50462008 Step 1 Remove the processor socket cover if one is installed on the processor socket by placing your fingers in the half circles at each end of...

Page 139: ...abel Tighten the screws until they stop then visually inspect to make sure that there is no gap between the screw shoulder beneath the heat sink and the processor socket For reference the torque required for the nuts to fully tighten is 1 4 1 6 newton meters 12 14 inch pounds After you install a PHM 1 Complete the parts replacement See Complete the parts replacement on page 141 System board replac...

Page 140: ...m board 4 Remove any of the following components that are installed on the system board and put them in a safe static protective place See the related topics in this chapter System fans Processor heat sink module PHM Note Do not disassemble the PHM DIMMs LOM adapter M 2 backplane Riser assemblies RAID adapter on the system board Rear hot swap drive assembly RAID super capacitor module CMOS battery...

Page 141: ...ation to install the system board Before installing the system board touch the static protective package that contains the new system board to any unpainted surface on the outside of the server Then take the new system board out of the package and place it on a static protective surface To install the system board complete the following steps Watch the procedure A video of the installation process...

Page 142: ...stem board See the related topics in Chapter 3 Hardware replacement procedures on page 39 3 Complete the parts replacement See Complete the parts replacement on page 141 4 Update the Universal Unique Identifier UUID See Update the Universal Unique Identifier UUID on page 134 5 Update the SMBIOS DMI information See Update the DMI SMBIOS data on page 136 6 Enable TPM TCM See Enable TPM TCM on page 1...

Page 143: ...config set SYSTEM_PROD_DATA SysInfoUUID uuid_value access_method Where uuid_value Up to 16 byte hexadecimal value assigned by you access_method The access method that you selected to use from the following methods Online authenticated LAN access type the command Example that does not use the user ID and password default values onecli config set SYSTEM_PROD_DATA SYsInfoUUID uuid_value user user_id ...

Page 144: ...vo XClarity Provisioning Manager to update the asset tag for the server 1 Start the server and press F1 to display the Lenovo XClarity Provisioning Manager system setup interface 2 From the System Summary page click Update VPD 3 Update the asset tag information To download Lenovo XClarity Essentials OneCLI go to the following site https datacentersupport lenovo com us en solutions HT116433 Lenovo ...

Page 145: ...g set SYSTEM_PROD_DATA SysInfoProdName m t_model onecli config set SYSTEM_PROD_DATA SysInfoSerialNum s n onecli config set SYSTEM_PROD_DATA SysEncloseAssetTag asset_tag Online KCS access unauthenticated and user restricted You do not need to specify a value for access_method when you use this access method Note The KCS access method uses the IPMI KCS interface which requires that the IPMI driver b...

Page 146: ...PM TCM policy from Lenovo XClarity Provisioning Manager Complete the following steps to set the TPM TCM policy Step 1 Start the server and when prompted press F1 to display Lenovo XClarity Provisioning Manager Step 2 If the power on Administrator password is required enter the password Step 3 From the System Summary page click Update VPD Step 4 Set the policy to one of the following settings TCM e...

Page 147: ...he TPM version 1 Download and install Lenovo XClarity Essentials OneCLI a Go to http datacentersupport lenovo com and navigate to the support page for your server b Click Drivers Software c Navigate to the version of Lenovo XClarity Essentials OneCLI for your operating system and download the package 2 Run the following command to set the TPM version Note You can change the TPM version from 1 2 to...

Page 148: ...ecure Boot from Lenovo XClarity Provisioning Manager 1 Start the server and when prompted press F1 to display Lenovo XClarity Provisioning Manager 2 If the power on Administrator password is required enter the password 3 From the UEFI Setup page click System Settings Security Secure Boot 4 Enable Secure Boot and save the settings From Lenovo XClarity Essentials OneCLI To enable UEFI Secure Boot fr...

Page 149: ... component 3 If you have removed the top cover reinstall it See Install the top cover on page 43 4 Reconnect external cables and power cords to the server Attention To avoid component damage connect the power cords last 5 Update the server configuration if necessary Download and install the latest device drivers http datacentersupport lenovo com Update the system firmware See Firmware updates on p...

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Page 151: ...begin with the Chassis Management Module 2 event log If you are using some other management application begin with the Lenovo XClarity Controller event log Event logs An alert is a message or other indication that signals an event or an impending event Alerts are generated by the Lenovo XClarity Controller or by UEFI in the servers These alerts are stored in the Lenovo XClarity Controller Event Lo...

Page 152: ...r supply voltages fan speeds and component status The Lenovo XClarity Controller provides various interfaces to systems management software and to system administrators and users to enable remote management and control of a server The Lenovo XClarity Controller monitors all components of the server and posts events in the Lenovo XClarity Controller event log Figure 131 Lenovo XClarity Controller e...

Page 153: ...e server passes all system tests suspect a network cabling problem that is external to the server Resolving suspected power problems Power problems can be difficult to solve For example a short circuit can exist anywhere on any of the power distribution buses Usually a short circuit will cause the power subsystem to shut down because of an overcurrent condition Complete the following steps to diag...

Page 154: ... transmit receive activity is off make sure that the hub and network are operating and that the correct device drivers are installed Step 5 Check the LAN activity LED on the rear of the server The LAN activity LED is lit when data is active on the Ethernet network If the LAN activity LED is off make sure that the hub and network are operating and that the correct device drivers are installed Step ...

Page 155: ...the management controller user interface see the XClarity Controller product documentation http sysmgt lenovofiles com help topic com lenovo systems management xcc doc dw1lm_c_chapter2_ openingandusing html 5 Check http datacentersupport lenovo com for any tech tips service bulletins related to the embedded hypervisor and the server 6 Make sure that other software works on the server to ensure tha...

Page 156: ...he problem remains or if you are using an ACPI aware operating system suspect the system board Memory problems Use this information to resolve issues related to memory Displayed system memory less than installed physical memory on page 148 Multiple rows of DIMMs in a branch identified as failing on page 149 Displayed system memory less than installed physical memory Complete the following steps un...

Page 157: ... 6 Trained technician only Replace the system board Hard disk drive problems Use this information to resolve issues related to the hard disk drives Server cannot recognize a hard drive on page 149 Multiple hard drives fail on page 150 Multiple hard drives are offline on page 150 A replacement hard disk drive does not rebuild on page 150 Green hard disk drive activity LED does not represent actual ...

Page 158: ...If the adapter fails the test disconnect the backplane signal cable from the adapter and run the tests again If the adapter fails the test replace the adapter Multiple hard drives fail Complete the following steps until the problem is solved View the Lenovo XClarity Controller event log for events related to power supplies or vibration issues and resolve those events Make sure that the device driv...

Page 159: ...g or distorted on page 152 The wrong characters appear on the screen on page 152 Incorrect characters are displayed Complete the following steps 1 Verify that the language and locality settings are correct for the keyboard and operating system 2 If the wrong language is displayed update the server firmware to the latest level See Firmware updates on page 7 Screen is blank 1 If the server is attach...

Page 160: ... apart and turn on the monitor Notes a To prevent diskette drive read write errors make sure that the distance between the monitor and any external diskette drive is at least 76 mm 3 in b Non Lenovo monitor cables might cause unpredictable problems 2 Reseat the monitor cable 3 Replace the components listed in step 2 one at a time in the order shown restarting the server each time a Monitor cable b...

Page 161: ...ngs Devices and I O Ports USB Configuration 3 If you are using a USB hub disconnect the USB device from the hub and connect it directly to the server Optional device problems Use this information to solve problems related to optional devices External USB device not recognized on page 153 PCIe adapter is not recognized or is not functioning on page 153 A Lenovo optional device that worked previousl...

Page 162: ...s successful If the reboot is successful shut down the solution and reinstall the PCIe card you removed If the reboot failed repeat step 2 to step 5 A Lenovo optional device that was just installed does not work 1 Make sure that The device is supported for the server see http www lenovo com serverproven You followed the installation instructions that came with the device and the device is installe...

Page 163: ...ts a Failing serial device b Serial cable 3 Replace the following components a Failing serial device b Serial cable 4 Trained technician only Replace the system board Intermittent problems Use this information to solve intermittent problems Intermittent external device problems on page 155 Intermittent KVM problems on page 156 Intermittent unexpected reboots on page 156 Intermittent external devic...

Page 164: ... To check the POST watchdog time restart the server and press F1 to display the Lenovo XClarity Provisioning Manager system setup interface Then click BMC Settings POST Watchdog Timer 2 If the reset occurs after the operating system starts disable any automatic server restart ASR utilities such as the Automatic Server Restart IPMI Application for Windows or any ASR devices that are installed 3 See...

Page 165: ...ing on page 157 Server is unresponsive cannot press F1 to start System Setup on page 158 Voltage planar fault is displayed in the event log on page 158 Unusual smell on page 159 Server seems to be running hot on page 159 Cracked parts or cracked chassis on page 159 The server immediately displays the POST Event Viewer when it is turned on Complete the following steps until the problem is solved 1 ...

Page 166: ...s F1 to start System Setup Configuration changes such as added devices or adapter firmware updates and firmware or application code problems can cause the server to fail POST the power on self test If this occurs the server responds in either of the following ways The server restarts automatically and attempts POST again The server hangs and you must manually restart the server for the server to a...

Page 167: ...ed parts or cracked chassis Contact Lenovo Support Software problems Use this information to solve software problems 1 To determine whether the problem is caused by the software make sure that The server has the minimum memory that is needed to use the software For memory requirements see the information that comes with the software Note If you have just installed an adapter or memory the server m...

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Page 169: ...System products at the following location http thinksystem lenovofiles com help index jsp You can take these steps to try to solve the problem yourself Check all cables to make sure that they are connected Check the power switches to make sure that the system and any optional devices are turned on Check for updated software firmware and operating system device drivers for your Lenovo product The L...

Page 170: ...st Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support you might need collect service data that can be used for further analysis Service data includes information such as event logs and hardware inventory Service data can be collected through the following tools Lenovo XClarity Provisioning Manager Use the Collect Service Data function o...

Page 171: ...obtain help for your issue You can receive hardware service through a Lenovo Authorized Service Provider To locate a service provider authorized by Lenovo to provide warranty service go to https datacentersupport lenovo com us en serviceprovider and use filter searching for different countries For Lenovo support telephone numbers see https datacentersupport lenovo com us en supportphonelist In the...

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Page 173: ...n new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not ...

Page 174: ...ulation of all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional DIMM Each solid state memory cell has an intrinsic finite number of write cycles that the cell can incur Therefore a solid state device has a maximum number of write cycles that it can be subjected to express...

Page 175: ...fficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 The deliquescent relative humidity of the particulate contamination must be more than 60 2 The room must be free of conductive contamination such as zinc whiskers Gaseous Copper Class G1 as per ANSI ISA 71 04 19853 Silver Corrosion rate of less than 300 Å in 30 days 1 ASHRAE 52 2 2008 Method of Testing Ge...

Page 176: ...Taiwan BSMI RoHS declaration Taiwan import and export contact information Contacts are available for Taiwan import and export information 168 ThinkSystem SR630 Maintenance Manual ...

Page 177: ... DIMM install 63 DIMMs removal 57 E enable TPM 138 Ethernet controller troubleshooting 146 Ethernet controller problems solving 146 F firmware updates 7 front I O assembly installing 112 removing 112 replacing 111 G gaseous contamination 166 Getting help 161 guidelines options installation 39 system reliability 40 H handling static sensitive devices 41 hard disk drive installing 66 replacing 64 ha...

Page 178: ... removing 124 replacing 124 monitor problems 151 mouse problems 152 N network problems 156 notes important 166 notices 165 O observable problems 157 optional device problems 153 P particulate contamination 166 parts list 34 parts replacement completing 141 PCIe troubleshooting 153 PCIe adapter installing 74 removing 74 replacing 73 PHM installing 127 removing 124 replacing 124 physical presence 13...

Page 179: ...rocessor 124 microprocessor heat sink module 124 PCIe adapter 73 PHM 124 processor 124 processor heat sink module 124 rack latches 46 RAID adapter on the system board 95 RAID super capacitor module 104 rear hot swap drive assembly 90 riser card 69 security bezel 51 serial port module 97 system board 131 system fan 54 TCM 88 top cover 41 retainer on M 2 backplane adjusting 101 riser card installing...

Page 180: ... memory problems 148 mouse problems 152 network problems 156 observable problems 157 power on and power off problems 147 power problems 156 serial device problems 155 symptoms based troubleshooting 146 USB device problems 152 video 151 Trusted Cryptographic Module 138 Trusted Platform Module 138 U UEFI Secure Boot 140 update firmware 7 updating DMI SMBIOS 136 Universal Unique Identifier UUID 134 U...

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