Lenovo ThinkStation P620 Hardware Maintenance Manual Download Page 43

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Message/Symptom

FRU/Action

Serial or parallel connector device failure (adapter
connector)

1. External Device Self-Test OK?

2. External Device

3. Cable

4. Alternate Adapter

5. System Board

Some or all keys on the keyboard do not work

1. Keyboard

2. Keyboard Cable

3. System Board

Undetermined problems

This section provides instructions on how to find out the failing devices or adapters.

1. Turn off the computer.

2. Remove or disconnect the following components (if installed) one at a time.

a. External devices (modem, printer, or mouse)

b. Any adapters

c. Memory modules

d. Extended video memory

e. External Cache

f. External Cache RAM

g. Hard disk drive

h. Diskette drive

3. Turn on the computer to retest the system.

4. Repeat steps 1 through 3 until you find the failing device or adapter.

If all devices and adapters have been removed, and the problem continues, replace the system board. See
Chapter 7 “Hardware removal and installation” on page 49.

Chapter 4

Service checkout and symptom-to-FRU index

Summary of Contents for ThinkStation P620

Page 1: ...P620 Hardware Maintenance Manual ...

Page 2: ...novo 2020 2022 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...1 RAID Levels 41 Configure RAID with RAIDXpert2 Configuration Utility 42 Chapter 6 Diagnostics 45 Basic procedure for resolving computer problems 45 UEFI diagnostic program 45 Lenovo diagnostic tools 46 The Vantage app 47 Self help resources 47 Chapter 7 Hardware removal and installation 49 Handling static sensitive devices 49 Service tool kit 49 Major FRUs and CRUs 50 System board 53 Internal sto...

Page 4: ... manual along with the advanced diagnostic tests to troubleshoot problems Important This manual is intended only for trained service technicians who are familiar with ThinkStation computers Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively Before servicing a ThinkStation computer be sure to read and understand Chapter 1 Important safety information on pa...

Page 5: ... not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for you...

Page 6: ...off position If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another person familiar with the power off controls is near you Remember Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Remember ...

Page 7: ...sider these conditions and the safety hazards they present Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock Explosive hazards such as a damaged CRT face or bulging capacitor Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and ...

Page 8: ...ulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those listed below to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to...

Page 9: ...ct and disconnect cables as described in the following tables when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn everything OFF 2 First remove power cords from outlet 3 Remove signal cables from con...

Page 10: ...products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam 18 kg 37 lb 32 kg 70 5 lb 55 kg 121 2 lb CAUTION Use safe practices when lifting CAUTION The power control button on the device and the power switch on the power supply do not turn o...

Page 11: ...Chapter 1 Important safety information 7 ...

Page 12: ... 18 kg 37 lb 32 kg 70 5 lb 55 kg 121 2 lb 1 2 8 P620 Hardware Maintenance Manual ...

Page 13: ... os cabos conforme descrito na tabela apresentada a seguir ao instalar mover ou abrir tampas deste produto ou de dispositivos conectados Para Conectar Para Desconectar 1 DESLIGUE Tudo 2 Primeiramente conecte todos os cabos aos dispositivos 3 Conecte os cabos de sinal aos conectores 4 Conecte os cabos de alimentação às tomadas 5 LIGUE os dispositivos 1 DESLIGUE Tudo 2 Primeiramente remova os cabos ...

Page 14: ...êm diodo de laser integrado da Classe 3A ou da Classe 3B Observe o seguinte Radiação a laser quando aberto Não olhe diretamente para o feixe a olho nu ou com instrumentos ópticos e evite exposição direta ao feixe 18 kg 37 lb 32 kg 70 5 lb 55 kg 121 2 lb CUIDADO Utilize procedimentos de segurança para levantar equipamentos CUIDADO O botão de controle de alimentação do dispositivo e o botão para lig...

Page 15: ...Chapter 1 Important safety information 11 ...

Page 16: ...1 2 12 P620 Hardware Maintenance Manual ...

Page 17: ...Chapter 1 Important safety information 13 ...

Page 18: ...n utilisez qu une seule main pour connecter ou déconnecter les câbles d interface Ne mettez jamais un équipement sous tension en cas d incendie ou d inondation ou en présence de dommages matériels Avant de retirer les carters de l unité mettez celle ci hors tension et déconnectez ses cordons d alimentation ainsi que les câbles qui la relient aux réseaux aux systèmes de télécommunication et aux mod...

Page 19: ...ropriée Ne pas la jeter à l eau l exposer à des températures supérieures à 100 C chercher à la réparer ou à la démonter Ne pas mettre la pile à la poubelle Pour la mise au rebut se reporter à la réglementation en vigueur ATTENTION Si des produits à laser tels que des unités de CD ROM de DVD ROM des unités à fibres optiques ou des émetteurs sont installés prenez connaissance des informations suivan...

Page 20: ...ngen anliegen Aus Sicherheitsgründen Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchführen Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen Die Sig...

Page 21: ...atterie nur durch eine Batterie mit der Teilenummer 45C1566 oder eine gleichwertige vom Hersteller empfohlene Batterie ersetzen Enthält das System ein Modul mit einer Lithiumbatterie dieses nur durch ein Modul desselben Typs und von demselben Hersteller ersetzen Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht mit Wasser i...

Page 22: ...Anheben der Maschine beachten ACHTUNG Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein Um die Stromversorgung für die Einheit vollständig zu unterbrechen müssen alle zum Gerät führenden Netzkabel vom Netz getrennt werden 1 2 18 P620 Hardware Maintenance Manual ...

Page 23: ...Chapter 1 Important safety information 19 ...

Page 24: ...2 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione del telefono e di comunicazione può essere pericolosa Per evitare il rischio di scosse elettriche 20 P620 Hardware Maintenance Manual ...

Page 25: ...chiature 2 Innanzitutto collegare tutti i cavi alle unità 3 Collegare i cavi di segnale ai connettori 4 Collegare i cavi di alimentazione alla presa 5 Accendere l unità 1 SPEGNERE le apparecchiature 2 Innanzitutto rimuovere i cavi di alimentazione dalla presa 3 Rimuovere i cavi di segnale dai connettori 4 Rimuovere tutti i cavi dalle unità ATTENZIONE Quando si sostituisce la batteria al litio util...

Page 26: ...uanto segue Aprendo l unità vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione al fascio 18 kg 32 kg 55 kg ATTENZIONE Prestare attenzione nel sollevare l apparecchiatura ATTENZIONE Il pulsante di controllo dell alimentazione presente sull unità e l interruttore dell alimentatore non disattivano l alimentazione corrente for...

Page 27: ...Chapter 1 Important safety information 23 ...

Page 28: ...talación mantenimiento o reconfiguración de este producto durante una tormenta eléctrica Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas Siempre que sea posible utilice una sola mano para conectar o desconectar los cables de se...

Page 29: ...ispositivos PRECAUCIÓN Cuando sustituya una batería de litio utilice solamente una batería número de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante Si su sistema dispone de un módulo que contiene una batería de litio reemplácelo sólo con el mismo tipo de módulo del mismo fabricante La batería contiene litio y puede explotar si no se utiliza manipula o desecha correctamente ...

Page 30: ...N Adopte procedimientos seguros al levantar el equipo PRECAUCIÓN El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de alimentación no desconectan la corriente eléctrica suministrada al dispositivo Además el dispositivo podría tener más de un cable de alimentación Para suprimir toda la corriente eléctrica del dispositivo asegúrese de que todos los cab...

Page 31: ...e if the symptoms change Replace only the FRU that changed the symptoms Strategy for replacing a hard disk drive or a solid state drive Always try to run a low level format operation before replacing a hard disk drive or a solid state drive This will cause all customer data on the drive to be lost Ensure that the customer has a current backup of the data before you perform this task Attention The ...

Page 32: ... the default country code is WW example 20AACTO1WW Special bid model This model is a unique configuration that has been negotiated between Lenovo and the customer A unique MTM consists of a 4 character MT a 4 character model and a numeric 2 character country code is provided to the customer to place orders example 20AA000955 The country code assigned is numeric and does not designate a specific co...

Page 33: ...ower On The computer is on Off The computer is off or in hibernation mode Blinking rapidly The computer is entering sleep or hibernation mode Blinking slowly The computer is in sleep mode 4 Power indicator This indicator is on when the computer is turned on 5 Storage drive activity indicator This indicator is on when the storage drive is in use 6 Photoelectric sensor This sensor receives the flash...

Page 34: ...and 2 1 A Enable you to experience higher data transfer rate when you connect USB compatible devices such as a USB keyboard USB mouse USB storage device or USB printer 10 USB 3 2 connector Gen 2 Enable you to experience higher data transfer rate when you connect USB compatible devices such as a USB keyboard USB mouse USB storage device or USB printer 11 USB C 3 2 Gen 2 connector Charge USB C compa...

Page 35: ...et microphones 3 Audio line in connector Receive audio signals from an external audio device such as a stereo system To connect an external audio device connect a cable between the audio line out connector of the device and the audio line in connector of the computer 4 Serial connector Connect an external modem a serial printer or other devices that use a serial connector 5 PS 2 keyboard connector...

Page 36: ...he operating performance of the computer Depending on the computer model the connectors in this area vary 11 Power cord connector Connect the power cord to your computer for power supply 12 Key nest slots Install the key holder that comes with the computer cover lock key to the key nest slots 13 Security lock slot Lock your computer to a desk table or other fixtures through a Kensington style cabl...

Page 37: ...on the display If you did not receive the correct response proceed to step 6 on page 33 If you do receive the correct response proceed to step 7 on page 33 6 Look at the following conditions and follow the instructions If you hear beep codes during POST go to Beep symptoms on page 35 If the computer displays a POST error go to POST error codes on page 36 If the computer hangs and no error is displ...

Page 38: ...causes The most likely cause is listed first Always begin with Service checkout on page 33 This index can also be used to help you decide which FRUs to have available when servicing a computer If you are unable to correct the problem using this index go to Undetermined problems on page 39 Notes The Symptom to FRU index is not specific to any machine type and are applicable to all computers If you ...

Page 39: ...ones separated by pauses intervals without sound during POST The following table describes the beep symptoms Beep symptom FRU Action 2 short beeps common POST error Common POST error code See the detailed failure information in POST error codes on page 36 3 short and 1 long beeps DRAM memory error Perform the following actions in order 1 Make sure that the memory modules are properly seated in the...

Page 40: ...message Description Action 0135 CPU fan failure Front fan failure Rear fan failure DIMM fan failure This error message is displayed when a fan fails and the system might be overheating Press F10 to exit 0211 Keyboard not found This error message is displayed when no keyboard is detected 0162 Setup data integrity check failure This error indicates the checksum of BIOS Setup data in NVRAM is bad In ...

Page 41: ...nal cable connections to the network adapter 2 Ensure that the operating system settings are set to enable Wake on LAN 3 Ensure that the Wake On LAN feature is enabled in Setup Configuration 4 Ensure that the network administrator is using the correct MAC address 5 Ensure no interrupt or I O address conflicts 6 Network adapter advise network administrator of new MAC address Dead computer See Hard ...

Page 42: ...stem Board Printer problems 1 Printer 2 System Board Program loads from the hard disk with a known good diagnostics diskette in the first 3 5 inch diskette drive 1 Run the Setup Utility program and check the Startup sequence 2 Diskette Drive 3 Diskette Drive Cable 4 System Board 5 Power Supply RPL computer cannot access programs from its own hard disk 1 If the network administrator is using LCCM H...

Page 43: ...f the computer 2 Remove or disconnect the following components if installed one at a time a External devices modem printer or mouse b Any adapters c Memory modules d Extended video memory e External Cache f External Cache RAM g Hard disk drive h Diskette drive 3 Turn on the computer to retest the system 4 Repeat steps 1 through 3 until you find the failing device or adapter If all devices and adap...

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Page 45: ...When the logo screen is displayed press F1 or Fn F1 b Select Devices ATA Drive Setup Configure SATA as AHCI RAID c Select RAID NVMe RAID mode a Restart the computer When the logo screen is displayed press F1 or Fn F1 b Select Devices NVMe Setup NVMe RAID Mode Enabled Disabled c Select Enabled 2 Press F10 or Fn F10 to save the changes and exit 3 Restart the computer When the logo screen is displaye...

Page 46: ... Configuration Utility treats one or more disks or the unused space on a disk as a single array Support 1 8 disks Provide the ability to link together storage from one or several disks regardless of the size of the space on those disks It is useful in scavenging space on disks unused by other disks in the array It does not provide performance benefits or data redundancy Disk failure will result in...

Page 47: ...elect Select RAID Level RAID Level and press Enter Note Some of the RAID levels might not be displayed because the number of installed storage drives varies 4 Select the disks with which to create the array a Use the arrow keys to select Physical Disks and press Enter b Use the arrow keys to select desired disks and press the Space Bar or Enter c Use the arrow keys to select Apply Changes and pres...

Page 48: ...of an array Nothing can be changed using this menu option It is for informational purposes only 1 Enter the RAIDXpert2 Configuration Utility menu Then use the arrow keys to select Array Management and press Enter 2 Use the arrow keys to select Select Manage Array Properties and press Enter 3 Use the arrow keys to select Select Array and press Enter Select the desired array and press Enter 4 Use th...

Page 49: ...nd follow the instructions for the type of problem you are experiencing 4 Run the diagnostic program 5 Recover your operating system See Self help resources on page 47 6 If the problem persists contact Lenovo UEFI diagnostic program A UEFI diagnostic program is preinstalled on the computer It enables you to test memory modules and internal storage devices view system information and check and reco...

Page 50: ... on the four digit diagnostic display for selected models or in ThinkStation Diagnostics and then decode the error at https www thinkworkstationsoftware com codes If your computer does not function Use Lenovo PC Diagnostics on page 47 Record the error code displayed on the four digit diagnostic display for selected models or on your smartphone with Lenovo PC Diagnostics installed and then decode t...

Page 51: ...es the beep error and shows possible solutions on the smartphone For more information go to https pcsupport lenovo com lenovodiagnosticsolutions https www thinkworkstationsoftware com diags The Vantage app The Vantage app is preinstalled on your computer To diagnose problems with the Vantage app 1 Type Vantage in the Windows search box and press Enter 2 Follow the on screen instructions and run a ...

Page 52: ...elpful articles Note The available features vary depending on the computer model Type Vantage in the Windows search box Product documentation Safety and Warranty Guide Generic Safety and Compliance Notices Setup Guide This User Guide Regulatory Notice Go to https pcsupport lenovo com Then follow the on screen instructions to filter out the documentation you want Lenovo Support Web site with the la...

Page 53: ...metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body before you install or replace a new part When possible remove the new part from the static protective package and install it directly in the computer without setting the part down When this is not possible place the static protective pa...

Page 54: ...hemselves or by trained service technicians at an additional cost Optional service CRUs Refer to parts that can be installed or replaced by customers with a greater skill level Trained service technicians can also provide service to install or replace the parts under the type of warranty designated for the customer s machine FRUs Refer to parts that must be installed or replaced only by trained se...

Page 55: ...Self service CRU Optional service CRU 1 Heat sink and fan assembly No Yes 2 Front panel I O cage No No 3 Slim optical drive adapter Yes No 4 Multi drive conversion kit Yes No Chapter 7 Hardware removal and installation 51 ...

Page 56: ...uter cover Yes No 19 Power supply assembly Yes No 20 M 2 solid state drive heat sink available on some models No Yes 21 M 2 solid state drive No Yes 22 Memory cooler and duct No Yes 23 Graphics card No Yes 24 Wi Fi adapter No Yes 25 PCIe card No Yes 26 Cover presence switch intrusion switch Yes No 27 Wi Fi card No Yes 28 Lock kit No No 29 Rear fan assembly No Yes 30 Graphics card dongle No Yes 31 ...

Page 57: ...scellaneous cables No No e Mouse Yes No f Keyboard Yes No g Power cord Yes No For detailed FRU and CRU information such as the FRU part numbers and supported computer models go to http www lenovo com serviceparts lookup System board Note The system board might look slightly different from the illustration Chapter 7 Hardware removal and installation 53 ...

Page 58: ...mory slot 3 8 Memory slot 4 9 Optical drive fan connector 10 Thermal sensor connector 11 Microprocessor fan connector 1 12 Microprocessor 13 Microprocessor fan connector 2 14 Front input output connector 15 Memory slot 5 16 Memory slot 6 17 Memory slot 7 18 Memory slot 8 19 M 2 solid state drive slot 1 20 M 2 solid state drive slot 2 21 Coin cell battery 22 4 pin power connector for storage drive ...

Page 59: ...ternative Trusted Platform Module TPM header 35 Thunderbolt control connector 36 Power supply connector 37 Internal storage drive activity indicator connector 38 Internal USB 2 0 connector 39 PCIe 4 0 x8 card slot 6 40 PCIe 4 0 x16 card slot 5 41 PCIe 4 0 x16 card slot 4 42 PCIe 4 0 x16 card slot 3 43 Clear CMOS Recovery jumper 44 PCIe 4 0 x8 card slot 2 45 PCIe 4 0 x 16 card slot 1 46 46a Memory ...

Page 60: ...models 2 Flex bay Depending on your computer model the following devices might be installed in the flex bay Flex module Depending on your computer model the following parts might be installed in the flex module 15 in 1 card reader Slim optical drive Front access storage enclosure Multi drive conversion kit Depending on your computer model the following parts might be installed in the multi drive c...

Page 61: ...oving or installing hardware Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Important safety information on page 1 External options You can connect external options to your computer such as external speakers a printer or a scanner For some external options you must install additional software in addition to making the physical connection Wh...

Page 62: ...er turn off the computer and wait several minutes until the computer is cool For access do the following 1 Remove any media from the drives and turn off all connected devices and the computer 2 Disconnect all power cords from electrical outlets and disconnect all cables from the computer 3 Unlock any locking device that secures the computer cover 58 P620 Hardware Maintenance Manual ...

Page 63: ...Replacement steps Chapter 7 Hardware removal and installation 59 ...

Page 64: ...60 P620 Hardware Maintenance Manual ...

Page 65: ...Chapter 7 Hardware removal and installation 61 ...

Page 66: ...t the following instructions The heat sink might be very hot Before you open the computer cover turn off the computer and wait several minutes until the computer is cool For access do the following 1 Remove the computer cover See Computer cover on page 58 2 Disconnect the serial COM cable from serial port COM connector on the system board 62 P620 Hardware Maintenance Manual ...

Page 67: ...ow to remove or install a slim optical drive adapter also apply to other supported devices in the flex bay For access do the following 1 Remove the computer cover See Computer cover on page 58 2 Locate the flex bay See Internal storage drives on page 56 3 Disconnect the signal cable and the power cable from the rear of the slim optical drive Note If you are removing other supported devices from th...

Page 68: ...n the multi drive conversion kit on page 68 3 If you are installing a slim optical drive adapter into the flex bay with a plastic shield installed press the clip as shown to remove the plastic shield If there is a metal static shield installed in the flex bay remove the metal static shield 64 P620 Hardware Maintenance Manual ...

Page 69: ...4 Install the slim optical drive adapter Chapter 7 Hardware removal and installation 65 ...

Page 70: ...edge of the internal storage drive Otherwise the internal storage drive might get damaged Do not apply pressure to the internal storage drive Do not make the internal storage drive subject to physical shocks or vibration Put the internal storage drive on a soft material such as cloth to absorb physical shocks You can install or replace a storage drive in the front access storage enclosure The stor...

Page 71: ...ove requirements are not met do not remove or install the storage drive when the computer is turned on Otherwise data on the storage drive might get damaged For access do the following 1 Remove the computer cover See Computer cover on page 58 2 Locate the flex bay See Internal storage drives on page 56 3 Before removing an old 3 5 inch storage drive safely eject the old storage drive from the oper...

Page 72: ...ormation on page 1 and print the following instructions The multi drive conversion kit hereafter referred to as kit might be equipped with either one or both of the following components Slim optical drive Storage drive For access do the following 1 Remove the computer cover See Computer cover on page 58 2 Ensure that all the cables are disconnected from the kit Remove the kit from the front of the...

Page 73: ...Replacement steps for the slim optical drive Chapter 7 Hardware removal and installation 69 ...

Page 74: ... for the 3 5 inch storage drive To install a 3 5 inch storage drive ensure that the conversion bracket is unfolded To unfold the bracket 1 Remove pins 1 and install them into slots 2 70 P620 Hardware Maintenance Manual ...

Page 75: ...bs 1 2 and 3 from the corresponding slots 3 Unfold the bracket as shown 4 Insert tabs 1 2 and 3 into the corresponding slots Ensure that the tabs are secured in place Chapter 7 Hardware removal and installation 71 ...

Page 76: ...72 P620 Hardware Maintenance Manual ...

Page 77: ...with either one or both of the following components Slim optical drive 15 in 1 card reader For access do the following 1 Remove the computer cover See Computer cover on page 58 2 Ensure that all the cables are disconnected from the flex module Remove the flex module from the front of the computer See Device in the flex bay on page 63 Chapter 7 Hardware removal and installation 73 ...

Page 78: ...lim optical drive If no slim optical drive has been installed in the flex module before press the two metal clips 1 to remove the plastic clip with the two screws as shown Remove the two screws 74 P620 Hardware Maintenance Manual ...

Page 79: ...Replacement steps for the 15 in 1 card reader Chapter 7 Hardware removal and installation 75 ...

Page 80: ...76 P620 Hardware Maintenance Manual ...

Page 81: ...nformation on page 1 and print the following instructions For access do the following 1 Remove the computer cover See Computer cover on page 58 2 Lay the computer on its side for easier access to the front panel I O cage Replacement steps Chapter 7 Hardware removal and installation 77 ...

Page 82: ...formation on page 1 and print the following instructions For access do the following 1 Remove the computer cover See Computer cover on page 58 2 Disconnect the cover presence switch cable from the system board See System board on page 53 Removal steps 78 P620 Hardware Maintenance Manual ...

Page 83: ...lowing devices if any Full length PCIe cards see Full length PCIe card on page 96 PCIe card retainer see PCIe card on page 93 Replacement steps 1 Remove the front fan assembly Note When you slide out the front fan assembly avoid pulling the front fan assembly cable 2 Disconnect the front fan assembly cable from the front fan assembly connector on the system board 3 Connect the cable of the new fro...

Page 84: ...cement Before replacing the internal storage drive make a backup copy of all the data that you want to keep Do not touch the contact edge of the internal storage drive Otherwise the internal storage drive might get damaged Do not apply pressure to the internal storage drive Do not make the internal storage drive subject to physical shocks or vibration Put the internal storage drive on a soft mater...

Page 85: ...nch storage drive ensure that the conversion bracket is unfolded To unfold the bracket 1 Remove the pin 1 and install it into the slot 2 2 Release tabs 1 2 and 3 from the corresponding slots Chapter 7 Hardware removal and installation 81 ...

Page 86: ...3 Unfold the bracket as shown 4 Insert tabs 1 2 and 3 into the corresponding slots Ensure that the tabs are secured in place 82 P620 Hardware Maintenance Manual ...

Page 87: ... drive cage For access do the following 1 Remove the computer cover See Computer cover on page 58 2 Remove the front fan assembly See Front fan assembly on page 79 3 Locate the storage drive cage See Internal storage drives on page 56 4 Remove the storage drives out of the storage drive cage See Storage drive in a storage drive bay on page 80 Chapter 7 Hardware removal and installation 83 ...

Page 88: ...Replacement steps 84 P620 Hardware Maintenance Manual ...

Page 89: ...Chapter 7 Hardware removal and installation 85 ...

Page 90: ... of the internal storage drive Otherwise the internal storage drive might get damaged Do not apply pressure to the internal storage drive Do not make the internal storage drive subject to physical shocks or vibration Put the internal storage drive on a soft material such as cloth to absorb physical shocks An M 2 solid state drive can be installed on the system board or on an M 2 solid state drive ...

Page 91: ...e circuit board of the M 2 solid state drive If only one M 2 solid state drive is installed ensure that the drive is installed in the M 2 solid state drive slot 1 19 See System board on page 53 Chapter 7 Hardware removal and installation 87 ...

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Page 93: ...s in the alphabetic order as shown For access do the following 1 Remove the computer cover See Computer cover on page 58 2 Remove the M 2 solid state drive PCIe adapter from the PCIe card slot See Full length PCIe card on page 96 Replacement steps Chapter 7 Hardware removal and installation 89 ...

Page 94: ...If necessary move the retention latch to an appropriate location to suit the length of the new M 2 solid state drive 90 P620 Hardware Maintenance Manual ...

Page 95: ...Chapter 7 Hardware removal and installation 91 ...

Page 96: ...y from hazardous moving parts If you suffer an injury seek medical care immediately Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a servi...

Page 97: ...art read Chapter 1 Important safety information on page 1 and print the following instructions Install PCIe cards according to the corresponding slot types and the following illustrated installation order Chapter 7 Hardware removal and installation 93 ...

Page 98: ...he computer cover See Computer cover on page 58 2 Lay the computer on its side for easier access to the system board 3 Remove the power cable from the PCIe card if any Removal steps Note The PCIe card retainer is only available on some models 94 P620 Hardware Maintenance Manual ...

Page 99: ...Note The card might fit tightly into the slot If necessary alternately move each side of the card a small amount until the card is removed from the slot Chapter 7 Hardware removal and installation 95 ...

Page 100: ...and print the following instructions For access do the following 1 Remove the computer cover See Computer cover on page 58 2 Lay the computer on its side for easier access to the system board 3 Disconnect the power cable from the full length PCIe card Then remove the card 96 P620 Hardware Maintenance Manual ...

Page 101: ...l steps Note The card might fit tightly into the slot If necessary alternately move each side of the card a small amount until the card is removed from the slot Chapter 7 Hardware removal and installation 97 ...

Page 102: ...Keep fingers and other parts of your body away from hazardous moving parts If you suffer an injury seek medical care immediately For access do the following 1 Remove the computer cover See Computer cover on page 58 2 Disconnect the rear fan assembly cable from the rear fan assembly connector on the system board 98 P620 Hardware Maintenance Manual ...

Page 103: ...Replacement steps Chapter 7 Hardware removal and installation 99 ...

Page 104: ...uctions For access do the following 1 Remove the computer cover See Computer cover on page 58 2 Lay the computer on its side for easier access to the system board Replacement steps Memory module Prerequisite Before you start read Chapter 1 Important safety information on page 1 and print the following instructions 100 P620 Hardware Maintenance Manual ...

Page 105: ...tallation order for memory modules shown in the following table Memory modules Installation order one Slot 7 two Slot 7 and slot 8 Four Slot 7 slot 8 slot 2 and slot 1 Eight Slot 1 to slot 8 For access do the following 1 Remove the computer cover See Computer cover on page 58 2 Lay the computer on its side for easier access to the system board 3 Remove the memory cooler and duct See Memory module ...

Page 106: ...ents configurations A coin cell battery keeps this information active when you turn off the computer The coin cell battery normally requires no charging or maintenance throughout its life however no coin cell battery lasts forever If the coin cell battery fails the date and time information is lost An error message is displayed when you turn on the computer For access remove the computer cover See...

Page 107: ...Reset the system date and time in the UEFI BIOS menu Chapter 7 Hardware removal and installation 103 ...

Page 108: ...fety information on page 1 and print the following instructions The Wi Fi units include a Wi Fi adapter a Wi Fi card and a Wi Fi antenna For access remove the computer cover See Computer cover on page 58 Removal steps If your computer comes with a Wi Fi card that supports the Bluetooth function disconnect the Bluetooth cable from the Wi Fi adapter 104 P620 Hardware Maintenance Manual ...

Page 109: ...Chapter 7 Hardware removal and installation 105 ...

Page 110: ...Heat sink and fan assembly Prerequisite Before you start read Chapter 1 Important safety information on page 1 and print the following instructions 106 P620 Hardware Maintenance Manual ...

Page 111: ...s that secure the heat sink and fan assembly to the system board in diagonal sequence For example 1 Partially remove screw 1a then fully remove screw 1b and then fully remove screw 1a 2 Partially remove screw 1c then fully remove screw 1d and then fully remove screw 1c Notes The four screws cannot be removed from the heat sink and fan assembly You might have to gently twist the heat sink and fan a...

Page 112: ...ferent from the illustrations in this topic For access do the following 1 Remove the computer cover See Computer cover on page 58 2 Lay the computer on its side for easier access to the system board 3 Remove the heat sink and fan assembly See Heat sink and fan assembly on page 106 Replacement steps Notes Your microprocessor and socket might look different from the one illustrated Touch only the ed...

Page 113: ...Note Do not touch the pins on the microprocessor socket or the gold contacts on the bottom of the new microprocessor Chapter 7 Hardware removal and installation 109 ...

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Page 115: ...ee Computer cover on page 58 2 Lay the computer on its side for easier access to the system board 3 Remove the following parts if any Front panel I O cage on page 77 PCIe card on page 93 Full length PCIe card on page 96 M 2 solid state drive on page 86 Power supply assembly on page 92 Memory module active cooler and duct on page 100 Memory module on page 100 Coin cell battery on page 102 Wi Fi uni...

Page 116: ...hassis The failing system board must be returned with a microprocessor socket cover to protect the pins during shipping and handling Install the microprocessor socket covers removed from the new system board on the failing system board To install the microprocessor socket cover do the following Note Your microprocessor socket and cover might look slightly different from the illustration 112 P620 H...

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Page 119: ...to improve and or modify the products and software programs described in the manuals included with your computer and the content of the manual at any time without additional notice The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase For the configuratio...

Page 120: ...rce license including any Linux agreement s which may accompany software included with this product Lenovo may update this document at any time without notice For the latest information or any questions or comments contact or visit the Lenovo Web site https pcsupport lenovo com Trademarks LENOVO LENOVO logo THINKSTATION and THINKSTATION logo are trademarks of Lenovo Microsoft Windows Direct3D and ...

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