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• Description of the problem
• Exact wording of any error messages
• Hardware and software configuration information

Using other services

You might travel with your computer or relocate it to a country or region where the machine type for your
desktop or notebook computer is sold. In such a situation, your computer might be eligible for International
Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period.
Service will be performed by service providers authorized to perform warranty service.

Service methods and procedures vary by country, and some services might not be available in all countries.
International Warranty Service is delivered through the method of service (such as depot, carry-in, or
on-site service) that is provided in the servicing country. Service centers in certain countries might not be
able to service all models of a particular machine type. In some countries, fees and restrictions might
apply at the time of service.

To determine whether your computer is eligible for International Warranty Service and to view a list of the
countries or regions where service is available, go to http://www.lenovo.com/support.

For technical assistance with the installation of or questions related to Service Packs for your preinstalled
Microsoft Windows product, go to http://support.microsoft.com. You also can contact the Lenovo Customer
Support Center for help. Some fees might apply.

Purchasing additional services

During and after the warranty period, you can purchase additional services. Examples of these additional
services include:

• Support for hardware, operating systems, and programs

• Network setup and configuration services

• Upgraded or extended hardware repair services

• Custom installation services

Service availability and service name might vary by country or region. For more information about these
services, go to the Lenovo Web site at:
http://www.lenovo.com

Chapter 10

.

Getting information, help, and service

179

Summary of Contents for ThinkStation P410

Page 1: ...ThinkStation P410 Hardware Maintenance Manual Machine Types 30B2 and 30B3 ...

Page 2: ...afety information on page 1 and Appendix G Notices on page 197 Third Edition December 2016 Copyright Lenovo 2016 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...let locations and cable lengths 49 Comfort 49 Accessibility information 50 Cleaning your computer 53 Maintenance 53 Basic maintenance tips 53 Good maintenance practices 54 Keeping your computer current 54 Moving your computer 55 Chapter 5 Security 57 Locking your computer 57 Locking the computer cover 58 Attaching a Kensington style cable lock 59 Attaching a cable lock 60 Viewing and changing secu...

Page 4: ...ve devices 95 Preparing your computer and removing the computer cover 95 Installing or replacing hardware 96 External options 96 Front bezel 97 Power button 97 PCI card 99 Full length PCI Express card 101 M 2 solid state drive 105 Memory module 108 Optical drive 111 Hard disk drive in the front access storage enclosure 114 Device in the optical storage combination enclosure 116 Battery 120 Cover p...

Page 5: ... WEEE and recycling information 189 Important WEEE information 189 Recycling information for Japan 189 Recycling information for Brazil 190 Battery recycling information for Taiwan 190 Battery recycling information for the European Union 191 Appendix E Restriction of Hazardous Substances Directive RoHS 193 European Union RoHS 193 China RoHS 193 Turkish RoHS 193 Ukraine RoHS 194 India RoHS 194 Taiw...

Page 6: ...iv ThinkStation P410 Hardware Maintenance Manual ...

Page 7: ...oubleshoot problems Important This manual is intended only for trained service technicians who are familiar with ThinkStation computers Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively Before servicing a ThinkStation computer be sure to read and understand Chapter 1 Read this first Important safety information on page 1 Copyright Lenovo 2016 v ...

Page 8: ...vi ThinkStation P410 Hardware Maintenance Manual ...

Page 9: ...ch can eventually result in overheating Ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion...

Page 10: ...device that is worn or defective Reinstall all covers correctly before returning the machine to the customer CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Before you open the computer cover turn off the computer and wait several minutes until the computer is cool Electrical safety CAUTION Electrical current from power telephone and communication cables can be hazard...

Page 11: ... approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspe...

Page 12: ... a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvious alterations Use good judgment as to the safety of any alterations 6 Check inside the unit for any obvious unsafe con...

Page 13: ... can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Safety notices multi lingual translations The caution and danger safe...

Page 14: ... or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as requir...

Page 15: ...and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 Chapter 1 Read this first Important safety information 7 ...

Page 16: ...8 ThinkStation P410 Hardware Maintenance Manual ...

Page 17: ...8 kg 37 lb 32 kg 70 5 lb 55 kg 121 2 lb 1 2 PERIGO A corrente elétrica proveniente de cabos de alimentação de telefone e de comunicações é perigosa Chapter 1 Read this first Important safety information 9 ...

Page 18: ...positivos 3 Conecte os cabos de sinal aos conectores 4 Conecte os cabos de alimentação às tomadas 5 LIGUE os dispositivos 1 DESLIGUE Tudo 2 Primeiramente remova os cabos de alimentação das tomadas 3 Remova os cabos de sinal dos conectores 4 Remova todos os cabos dos dispositivos CUIDADO Ao substituir a bateria de lítio utilize apenas uma bateria com Número de Peça 45C1566 ou um tipo de bateria equ...

Page 19: ...te exposição direta ao feixe 18 kg 37 lb 32 kg 70 5 lb 55 kg 121 2 lb CUIDADO Utilize procedimentos de segurança para levantar equipamentos CUIDADO O botão de controle de alimentação do dispositivo e o botão para ligar desligar da fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo O dispositivo também pode ter mais de um cabo de alimentação Para remover toda a corrente ...

Page 20: ...12 ThinkStation P410 Hardware Maintenance Manual ...

Page 21: ...1 2 Chapter 1 Read this first Important safety information 13 ...

Page 22: ...1 2 14 ThinkStation P410 Hardware Maintenance Manual ...

Page 23: ...roduit ou des périphériques qui lui sont raccordés reportez vous aux instructions ci dessous pour connecter et déconnecter les différents cordons Connexion Déconnexion 1 Mettez les unités HORS TENSION 2 Commencez par brancher tous les cordons sur les unités 3 Branchez les câbles d interface sur des connecteurs 4 Branchez les cordons d alimentation sur des prises 5 Mettez les unités SOUS TENSION 1 ...

Page 24: ... contiennent une diode à laser intégrée de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert Evitez toute expositiondirecte au rayon laser Evitez de regarder fixement le faisceau ou del observer à l aide d instruments optiques 18 kg 37 lb 32 kg 70 5 lb 55 kg 121 2 lb ATTENTION Soulevez la machine avec précaution ATTENTION L interrupteur d...

Page 25: ...ind Zum Installieren Transportieren und Öffnen der Abdeckungen des Computers oder der angeschlossenen Einheiten die Kabel gemäß der folgenden Tabelle anschließen und abziehen Zum Anschließen der Kabel gehen Sie wie folgt vor Zum Abziehen der Kabel gehen Sie wie folgt vor 1 Schalten Sie alle Einheiten AUS 2 Schließen Sie erst alle Kabel an die Einheiten an 3 Schließen Sie die Signalkabel an die Buc...

Page 26: ...geben verwendet kann gefährliche Laserstrahlung auftreten VORSICHT Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B Beachten Sie Folgendes Laserstrahlung bei geöffneter Verkleidung Nicht in den Strahl blicken Keine Lupen oder Spiegel verwenden Strahlungsbereich meiden 18 kg 32 kg 55 kg ACHTUNG Arbeitsschutzrichtlinien beim Anheben der Maschine beachten ACHTUNG Mit dem Netzschalte...

Page 27: ...1 2 Chapter 1 Read this first Important safety information 19 ...

Page 28: ...1 2 20 ThinkStation P410 Hardware Maintenance Manual ...

Page 29: ...i installazione spostamento o apertura dei coperchi di questo prodotto o delle unità collegate Per collegarsi Per scollegarsi 1 SPEGNERE le apparecchiature 2 Innanzitutto collegare tutti i cavi alle unità 3 Collegare i cavi di segnale ai connettori 4 Collegare i cavi di alimentazione alla presa 5 Accendere l unità 1 SPEGNERE le apparecchiature 2 Innanzitutto rimuovere i cavi di alimentazione dalla...

Page 30: ...ntengono un diodo laser di Classe 3A o Classe 3B Tener presente quanto segue Aprendo l unità vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione al fascio 18 kg 32 kg 55 kg ATTENZIONE Prestare attenzione nel sollevare l apparecchiatura ATTENZIONE Il pulsante di controllo dell alimentazione presente sull unità e l interrutto...

Page 31: ...Chapter 1 Read this first Important safety information 23 ...

Page 32: ...ón mantenimiento o reconfiguración de este producto durante una tormenta eléctrica Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas Siempre que sea posible utilice una sola mano para conectar o desconectar los cables de señal 24...

Page 33: ...vos PRECAUCIÓN Cuando sustituya una batería de litio utilice solamente una batería número de pieza 45C1566 u otra de tipo equivalente recomendada por el fabricante Si su sistema dispone de un módulo que contiene una batería de litio reemplácelo sólo con el mismo tipo de módulo del mismo fabricante La batería contiene litio y puede explotar si no se utiliza manipula o desecha correctamente No debe ...

Page 34: ...te procedimientos seguros al levantar el equipo PRECAUCIÓN El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de alimentación no desconectan la corriente eléctrica suministrada al dispositivo Además el dispositivo podría tener más de un cable de alimentación Para suprimir toda la corriente eléctrica del dispositivo asegúrese de que todos los cables de...

Page 35: ...of your computer hardware Note The computer hardware might look slightly different from the illustrations Front view Figure 1 Front connectors controls and indicators 1 Optical drive eject close button 2 USB 3 0 connectors 2 3 Storage drive activity indicator 4 Power indicator 5 Power button 6 Microphone connector 7 Headphone connector 8 SD card slot 1 Optical drive eject close button Press the bu...

Page 36: ...ator When the power indicator is on the computer is turned on 5 Power button Press the power button to turn on your computer If your computer is unresponsive you can turn off the computer by pressing and holding the power button for four or more seconds 6 Microphone connector Connect the microphone to your computer through the microphone connector 7 Headphone connector Connect the headphone to you...

Page 37: ...ard or Ethernet card might be installed in the Peripheral Component Interconnect PCI or PCI Express card area If such a card is installed ensure that you use the connectors on the card instead of the corresponding connectors on the computer 1 Security lock slot Attach a Kensington style cable lock to the security lock slot to secure your computer For more information see Attaching a Kensington sty...

Page 38: ...rating performance of your computer you can install PCI PCI Express cards into this area Depending on your computer model the cards already installed in this area might vary 8 Audio line out connector The audio line out connector is used to send audio signals from the computer to external devices such as headphones 9 Microphone connector Attach a microphone to your computer through the microphone ...

Page 39: ...n assembly 2 Memory module 3 Optical drive some models 4 Card reader 5 Front audio and USB assembly 6 Front bezel 7 Front fan assembly some models 8 Hard disk drives 9 Graphics card some models 10 Cover presence switch also called intrusion switch some models 11 Rear fan assembly 12 Power supply assembly Major FRUs and CRUs The following illustration shows the locations of the major FRUs and CRUs ...

Page 40: ...d CRUs The following table lists the major FRUs shown in Figure 4 Major FRUs and CRUs on page 32 and identifies which FRUs are also self service CRUs or optional service CRUs 32 ThinkStation P410 Hardware Maintenance Manual ...

Page 41: ...models Yes No 10 Optical storage combination enclosure some models Yes No 11 Thermal sensor some models No No 12 Internal speaker No No 13 Front Wi Fi antenna some models No No 14 Computer cover Yes No 15 System board No No 16 Memory modules Yes No 17 Microprocessor No No 18 Battery No Yes 19 Hybrid drive some models Yes No 20 Hard disk drive some models Yes No 21 Solid state drive some models Yes...

Page 42: ...pin power connector 2 Memory slot 1 DIMM1 3 Memory slot 2 DIMM2 4 Microprocessor 5 Microprocessor fan connector 6 Memory slot 4 DIMM4 7 Memory slot 3 DIMM3 8 Thermal sensor connector 9 Hard disk drive fan connector 10 14 pin power connector 11 4 pin SATA power connectors 12 USB 2 0 connectors for connecting the front USB 2 0 connector card reader connector or Bluetooth connector 13 Front fan conne...

Page 43: ...nector 31 Cover presence switch connector intrusion switch connector 32 Battery Internal drives Internal drives are devices that your computer uses to read and store data You can add drives to your computer to increase storage capacity and enable your computer to read other types of media Internal drives are installed in bays When you install or replace an internal drive note the type and size of ...

Page 44: ...lex storage enclosure or an optical storage combination enclosure installed in some models 3 SD card slot with an SD card installed in some models 4 Secondary storage drive bay with a hard disk drive solid state drive or hybrid drive installed in some models 5 Primary storage drive bay with a hard disk drive solid state drive or hybrid drive installed in some models 6 PCI Express card slots with P...

Page 45: ...essor and memory information about your computer do the following 1 Click the Start button to open the Start menu 2 Depending on your Microsoft Windows operating system version do one of the following For Windows 7 Right click Computer and then click Properties For Windows 10 Click Settings System About To view detailed information about the devices such as the optical drive and network adapters o...

Page 46: ...of the following For Windows 7 Click the Start button to open the Start menu Right click Computer and then click Manage For Windows 10 Right click the Start button to open the Start context menu 2 Click Disk Management and follow the instructions on the screen Video features PCI Express x16 graphics card slots on the system board for a discrete graphics card Video connectors on a discrete graphics...

Page 47: ...test POST hardware test results Desktop Management Interface DMI Desktop Management Interface provides a common path for users to access information about all aspects of a computer The information includes the processor type installation date attached printers and other peripherals power sources and maintenance history ErP LPS compliance mode The energy related products directive ErP lowest power ...

Page 48: ...e is usually sent by a program running on another computer on the same local area network Windows Management Instrumentation WMI Windows Management Instrumentation is a set of extensions to the Windows Driver Model It provides an operating system interface through which instrumented components provide information and notification Security features Ability to enable and disable a device Ability to ...

Page 49: ...uency 50 60 Hz Programs This section provides information about the programs on your computer Accessing a program on your computer Note For Windows 7 depending on your computer model some of the Lenovo programs might be ready to be installed so you must install them manually Then you can access and use these programs To access a program on your computer do one of the following From Windows Search ...

Page 50: ...nding on your computer model some of the following programs might not be available Fingerprint Manager Pro or ThinkVantage Fingerprint Software Windows 7 The Fingerprint Manager Pro or ThinkVantage Fingerprint Software program enables you to use a fingerprint reader The integrated fingerprint reader provided on some keyboards enables you to enroll your fingerprint and associate it with your power ...

Page 51: ...inkVantage Tools Windows 7 The Lenovo ThinkVantage Tools program provides easy access to various tools to help your work more easily and securely Recovery Media Windows 7 The Recovery Media program enables you to restore the contents of the hard disk drive to the factory default settings Rescue and Recovery Windows 7 The Rescue and Recovery program is a one button recovery and restore solution It ...

Page 52: ...44 ThinkStation P410 Hardware Maintenance Manual ...

Page 53: ...k the volume icon in the Windows notification area on the taskbar Note If the volume icon is not displayed in the Windows notification area add the icon to the notification area See the Windows help system 2 Follow the instructions on the screen and the hover text to adjust the volume mute the speaker or unmute the speaker Using a disc This section provides information about using a disc and the o...

Page 54: ...ogram To remove a disc from the optical drive do the following 1 With the computer on press the eject close button on the front of the optical drive The tray slides out of the drive 2 Carefully remove the disc from the tray 3 Press the eject close button again or gently push the tray forward to close the tray Note If the tray does not slide out of the drive when you press the eject close button tu...

Page 55: ...Ethernet LAN problems on page 78 Connecting to an Ethernet LAN You can connect your computer to an Ethernet LAN by connecting an Ethernet cable to the Ethernet connector DANGER To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector Connecting to a wireless LAN You can connect your computer to a wireless LAN without the use of an Ethernet cable but by mea...

Page 56: ...oth enabled device do the following 1 Ensure that the Bluetooth feature on your computer is working and the Bluetooth enabled device is located within a distance of about 10 m 32 8 ft from your computer 2 Click the Bluetooth icon in the Windows notification area on the taskbar Then click Add a Device and follow the instructions on the screen Note If the Bluetooth icon is not displayed in the Windo...

Page 57: ...s impossible to avoid reflections or to adjust the lighting an antiglare filter placed over the screen might be helpful However these filters might affect the clarity of the image on the screen try them only after you have exhausted other methods of reducing glare Air circulation Your computer produces heat The computer has a fan that pulls in fresh air and forces out hot air through the air vents...

Page 58: ...ty information Lenovo is committed to providing users who have hearing vision and mobility limitations with greater access to information and technology This section provides information about the ways these users can get the most out of their computer experience You also can get the most up to date accessibility information from the following Web site http www lenovo com accessibility Keyboard sh...

Page 59: ...rd displays a visual keyboard with all the standard keys High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen As a result those items are more distinct and easier to identify Personalized keyboard Adjust keyboard settings to make your keyboard easier to use For example you can use your keyboard to control the pointer and type certain key...

Page 60: ... might prevent some items from fitting on the screen Customizable item size You can make the items on your screen easier to read by changing the item size To change the item size temporarily use the Magnifier tool in Ease of Access Center See Ease of Access Center on page 51 To change the item size permanently do the following Change the size of all the items on your screen 1 Right click a blank a...

Page 61: ...is a good practice to clean your computer periodically to protect the surfaces and ensure trouble free operation Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer Dust buildup compounds problems associated with glare so remember to clean the screen periodically Wipe the screen surface gently with a soft dry cloth or blow on the screen to remove grit an...

Page 62: ...covery discs to restore the hard disk drive to the factory default settings Create rescue media using discs or USB storage devices as early as possible You can use a rescue medium to recover from failures that prevent you from gaining access to the Windows environment or the Rescue and Recovery workspace on your hard disk drive Keeping your computer current In most cases it is a good practice to h...

Page 63: ...to the computer 3 If you saved the original shipping cartons and packing materials use them to pack the units If you are using different cartons cushion the units to avoid damage Moving your computer to another country or region When you move your computer to another country or region you must take local electrical standards into consideration If the local electrical outlet style is different from...

Page 64: ...56 ThinkStation P410 Hardware Maintenance Manual ...

Page 65: ...gerprint authentication on page 61 Using the cover presence switch on page 61 Using firewalls on page 62 Protecting data against viruses on page 62 Computrace Agent software embedded in firmware on page 62 Trusted Platform Module TPM on page 62 Intel BIOS guard on page 62 Locking your computer This section provides information about locking your computer with the locking devices to keep your compu...

Page 66: ...ent unauthorized people from gaining access to the inside of your computer Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed Figure 8 Installing a padlock 58 ThinkStation P410 Hardware Maintenance Manual ...

Page 67: ...ear of your computer Depending on the type selected the cable lock can be operated with a key or combination The cable lock also locks the buttons used to open the computer cover This is the same type of lock used with many notebook computers You can order such a cable lock directly from Lenovo by searching for Kensington at http www lenovo com support Figure 9 Kensington style cable lock Chapter ...

Page 68: ... and change security settings in the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 63 2 Select Security 3 Follow the instructions on the right side of the screen to view and change security settings You can refer to Using the Setup Utility program on page 63 to get basic information about some major security settings 4 To sa...

Page 69: ...ns Follow the instructions on the screen To use the fingerprint reader refer to the documentation shipped with the fingerprint keyboard or located on the Lenovo Support Web site at http www lenovo com support keyboards Using the cover presence switch The cover presence switch prevents your computer from logging in to the operating system when the computer cover is not properly installed or closed ...

Page 70: ... antivirus program to help you guard against detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates Note Virus definition files must be kept up to date to guard against new viruses For more information about how to use your antivi...

Page 71: ...ou enter the correct password For more information see Using BIOS passwords on page 65 To view and change the configuration settings follow the instructions on the screen Changing the display mode of the Setup Utility program You can use the Setup Utility program in the graphic mode or the text mode according to your needs Text mode You can use only the keyboard to make selections The keys used to...

Page 72: ...er 3 Select the feature you want to enable or disable and press Enter 4 Select the desired setting and press Enter 5 To save settings and exit the Setup Utility program press F10 or Fn F10 depending on the keyboard select Yes in the window displayed and press Enter Enabling or disabling the ErP LPS compliance mode Lenovo computers meet the eco design requirements of the ErP Lot 3 regulation For mo...

Page 73: ...es in the window displayed and press Enter To bypass the error message and log in to the operating system do one of the following Press F2 or Fn F2 depending on the keyboard Start and then exit the Setup Utility program See Starting the Setup Utility program on page 63 and Exiting the Setup Utility program on page 68 Changing the BIOS settings before installing a new operating system BIOS settings...

Page 74: ...d disk password your data on the storage drive is protected even if the storage drive is removed from one computer and installed in another If the hard disk password is forgotten there is no way to reset the password or recover data from the storage drive Password considerations A password can be any combination of up to 64 alphabetic and numeric characters For security reasons it is recommended t...

Page 75: ...your computer does not start up from a device as expected you can choose to change the startup device sequence permanently or select a temporary startup device Changing the startup device sequence permanently To change the startup device sequence permanently do the following 1 Depending on the type of the storage device do one of the following If the storage device is internal go to step 2 If the ...

Page 76: ...am press F10 or Fn F10 depending on the keyboard select Yes in the window displayed and press Enter Exiting the Setup Utility program To exit the Setup Utility program do one of the following If you want to save the new settings press F10 or Fn F10 depending on the keyboard select Yes in the window displayed and press Enter If you do not want to save the new settings select Exit Discard Changes an...

Page 77: ...oving the computer cover on page 95 2 Locate the Clear CMOS Recovery jumper on the system board See Hardware locations on page 27 3 Remove any parts and cables that impede your access to the Clear CMOS Recovery jumper 4 Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 5 Reinstall the parts and cables that were removed 6 Reinstall the computer c...

Page 78: ...ID Level 0 and RAID Level 1 A RAID Level 10 hard disk drive group consisting of four hard disk drives Supported strip size 4 KB 8 KB 16 KB 32 KB or 64 KB RAID Level 5 Block level striped disk array with distributed parity A RAID Level 5 hard disk drive group consisting of at least three hard disk drives Supported strip size 4 KB 8 KB 16 KB 32 KB or 64 KB Better performance and fault tolerance Conf...

Page 79: ...e of the following RAID Level 0 RAID Level 1 RAID Level 10 RAID Level 5 c Disks Press Enter to enter the SELECT DISKS MENU window Follow the instructions at the bottom of the menu to select hard disk drives and then press Enter to complete the configuration d Strip Size Press the up and down arrow keys to select a strip size e Capacity Customize the capacity of the RAID volume The default RAID vol...

Page 80: ...nly available on some models The following steps in this section are intended to guide you through a quick setup of basic RAID functions with the LSI MegaRAID SAS adapter For advanced setup and configuration using this adapter refer to the complete MegaRAID SAS Software User Guide that is available at http support lenovo com en_US guides and manuals detail page DocID UM007543 This section provides...

Page 81: ...ors on the system board Entering the LSI MegaRAID BIOS configuration utility This section provides instructions on how to enter the LSI MegeRAID BIOS configuration utility To enter the LSI MegaRAID BIOS configuration utility do the following 1 During the computer startup follow the instructions on the screen 2 Press Ctrl H to enter the CONTROLLER SELECTION window 3 Select the controller you want t...

Page 82: ...review window is displayed 8 Verify your settings and then click Accept 9 Click Yes to save the configuration Deleting RAID volumes using the LSI MegaRAID BIOS configuration utility This section provides instructions on how to delete RAID volumes using the LSI MegaRAID BIOS configuration utility To delete RAID volumes using the LSI MegaRAID BIOS configuration utility do the following 1 Enter the L...

Page 83: ... If the program detects a virus remove the virus If the antivirus program does not resolve your problem continue with the next step 3 Go to Troubleshooting on page 75 and follow the instructions for the type of problem you are experiencing If these troubleshooting instructions do not resolve your problem continue with the next step 4 Run the diagnostic program Refer to Diagnostics on page 83 If th...

Page 84: ...d and none of the volume settings is set too low Note If the volume icon is not displayed in the Windows notification area add the icon to the notification area Refer to the Windows help system For some computers that have a front audio panel ensure that the volume is not set too low Ensure that your external speakers and headphones if used are connected to the correct audio connectors on the comp...

Page 85: ...m such as the Product Recovery CD cannot be used to start your computer Solution Ensure that the CD or DVD drive is set as the top priority of the Boot Priority Order in the Setup Utility program Refer to Selecting a temporary startup device on page 67 for information about viewing and changing the startup sequence Note On some computer models the startup sequence is permanently set and cannot be ...

Page 86: ...device in each SCSI chain is terminated correctly For more information refer to your SCSI documentation Storage drive problems Some or all storage drives are missing from the Setup Utility program Solutions Ensure that the signal cables and power cables for all the storage drives are connected correctly If the computer is installed with SAS storage drives ensure that the LSI MegaRAID SAS adapter i...

Page 87: ...ex mode might degrade performance cause data loss or result in lost connections When a Gigabit Ethernet model computer is used at a speed of 1000 Mbps the Ethernet LAN connection fails or errors occur Solution Connect the network cable to the Ethernet connector using Category 5 wiring and a 100 BASE T hub switch not 100 BASE X A Gigabit Ethernet model computer should connect to the network at a sp...

Page 88: ...pted 3 Right click the Bluetooth radios under Bluetooth Radios and click Enable Enable the Bluetooth adapter 1 Depending on your Windows version do one of the following For Windows 7 Click the Start button to open the Start menu For Windows 10 Right click the Start button to open the Start context menu 2 Click Control Panel View Control Panel by Large icons or Small icons and then click Network an...

Page 89: ...ree storage drive space is insufficient Solutions Free up the storage drive space Clean out your Inbox Sent Items and Deleted Items folders from your e mail application Clean up your C drive 1 Click the Start button to open the Start menu 2 Depending on your Windows version do one of the following For Windows 7 Click Computer For Windows 10 Click File Explorer This PC 3 Right click your C drive an...

Page 90: ...all any programs supplied with the serial device Refer to the documentation that comes with the serial device for more information If you added one serial connector adapter ensure that the adapter is installed correctly USB device problems A USB device cannot be accessed Solutions Connect the USB cable from the USB connector to the USB device If the USB device has its own power cord connect the po...

Page 91: ...current on page 54 Diagnostics Note If you are using a Windows operating system other than Windows 7 or Windows 10 go to http www lenovo com diags for the diagnostics information for your computer The diagnostic program is used to test hardware components of your computer The diagnostic program also can report operating system controlled settings that interfere with the correct operation of your c...

Page 92: ...ent on page 54 Recovery information for Windows 7 To recover your Windows 7 operating system use the following solutions Use Windows recovery solutions Use System Restore to restore system files and settings to an earlier point 1 Click the Start button to open the Start menu 2 Click Control Panel View Control Panel by Large icons or Small icons and then click Recovery Open System Restore 3 Follow ...

Page 93: ...nstructions on the screen to choose the appropriate recovery solution Use the recovery disc set provided by Lenovo to restore the entire storage drive to the factory default settings If your computer comes with the recovery disc set follow the instructions shipped with the disc set If your computer does not come with the recovery disc set contact the Lenovo Customer Support Center to order a recov...

Page 94: ...tartup device on page 67 Then follow the instructions on the screen to choose the appropriate recovery solution Note To create a recovery medium refer to Good maintenance practices on page 54 Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory default settings If your computer comes with the recovery USB key follow the instructions shipped with the USB ke...

Page 95: ...ls to the middle position 4 Turn on all external devices 5 Turn on the computer Look for displayed error codes Listen for beep codes Look for readable instructions or a main menu on the display If you did not receive the correct response proceed to step 6 on page 87 If you do receive the correct response proceed to step 7 on page 87 6 Look at the following conditions and follow the instructions If...

Page 96: ...oms and possible causes The most likely cause is listed first Always begin with Service checkout on page 87 This index can also be used to help you decide which FRUs to have available when servicing a computer If you are unable to correct the problem using this index go to Undetermined problems on page 93 Notes The Symptom to FRU index is not specific to any machine type and are applicable to all ...

Page 97: ... without sound during POST The following table describes the beep symptoms Beep symptom FRU Action 2 short beeps common POST error Common POST error code See the detailed failure information in POST error codes on page 90 3 short and 1 long beeps DRAM memory error Perform the following actions in order 1 Make sure that the memory modules are properly seated in the memory slots 2 Replace the memory...

Page 98: ...emory size decreased This error message is displayed when the memory size is decreased Press F10 to exit 1762 SATA device configuration change has occurred This error message is displayed when a hard disk drive change or an optical drive change has been made Press F10 to exit 1820 More than one external fingerprint reader is attached Turn off and remove all but the reader that you set up within yo...

Page 99: ... enabled for RPL 3 Network adapter Advise network administrator of new MAC address Computer will not perform a Wake On LAN if applicable 1 Check power supply and signal cable connections to network adapter 2 Ensure that the operating system settings are set to enable Wake on LAN 3 Ensure Wake On LAN feature is enabled in Setup Configuration see Starting the Setup Utility program on page 63 4 Ensur...

Page 100: ...2 System Board Program loads from the hard disk with a known good diagnostics diskette in the first 3 5 inch diskette drive 1 Run the Setup Utility program and check Startup sequence 2 Diskette Drive 3 Diskette Drive Cable 4 System Board 5 Power Supply RPL computer cannot access programs from its own hard disk 1 If network administrator is using LCCM Hybrid RPL check startup sequence a First devic...

Page 101: ...er or mouse b Any adapters c Memory modules d Extended video memory e External Cache f External Cache RAM g Hard disk drive h Diskette drive 3 Turn on the computer to re test the system 4 Repeat steps 1 through 3 until you find the failing device or adapter If all devices and adapters have been removed and the problem continues replace the system board See System board on page 170 Chapter 8 Servic...

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Page 103: ...urface on the computer for at least two seconds This reduces static electricity from the package and your body before you install or replace a new part When possible remove the new part from the static protective package and install it directly in the computer without setting the part down When this is not possible place the static protective package on a smooth level surface and place the part on...

Page 104: ... provided only by Lenovo When installing or replacing an option use the appropriate instructions in this section along with the instructions that come with the option In most areas of the world Lenovo requires the return of the defective CRU Information about this will come with the CRU or will come a few days after the CRU arrives External options You can connect external options to your computer...

Page 105: ...ezel inwards until it snaps into position on the left side What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Power button Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety informatio...

Page 106: ...the screw to secure the power button to the front bezel Figure 14 Installing the power button 7 Connect the power button cable to the power button connector on the system board See Parts on the system board on page 34 8 Reinstall the front bezel See Front bezel on page 97 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacemen...

Page 107: ...ot one PCI Express x8 card slot and two PCI Express x16 card slots graphics card available on some models To install or replace a PCI card do the following 1 Prepare your computer See Preparing your computer and removing the computer cover on page 95 2 At the rear of the computer press the release button 1 to open the card latch 2 Figure 15 Opening the PCI card latch Chapter 9 Installing or replac...

Page 108: ...ved from the slot b If the card is held in place by a retaining latch press the card retaining latch as shown to disengage the latch Then grasp the card and gently pull it out of the slot Figure 17 Disengaging the card retaining latch 4 Remove the new PCI card from its static protective package 5 Install the new card into the appropriate slot on the system board See Parts on the system board on pa...

Page 109: ...attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 Your computer has one PCI Express x4 card slot one PCI Express x8 card slot and two PCI Express x16 card slots graphics card available on some models To replace a full length PCI Express card do the following 1 Prepare your computer See Preparing your computer and removing the c...

Page 110: ...button 1 to open the card latch 2 Figure 19 Opening the PCI card latch 4 Pivot the tab on the front fan assembly outward to open the latch inside Figure 20 Opening the latch on the front fan assembly 102 ThinkStation P410 Hardware Maintenance Manual ...

Page 111: ...moved from the slot If the card is held in place by a retaining latch press the card retaining latch as shown to disengage the latch Then grasp the card and gently pull it out of the slot Figure 21 Disengaging the card retaining latch Figure 22 Removing the full length PCI Express card 6 Remove the new full length PCI Express card from its static protective package Chapter 9 Installing or replacin...

Page 112: ...See Parts on the system board on page 34 Note Ensure that the memory slot retaining clips are closed before you install the card to avoid any interference during the installation Figure 23 Installing a full length PCI Express card 8 Pivot the tab on the front fan assembly inward to close the latch inside Figure 24 Closing the latch on the front fan assembly 104 ThinkStation P410 Hardware Maintenan...

Page 113: ... understanding the Chapter 1 Read this first Important safety information on page 1 To install or replace an M 2 solid state drive do the following 1 Prepare your computer See Preparing your computer and removing the computer cover on page 95 2 Lay the computer on its side for easier access to the system board 3 Depending on whether you are installing or replacing an M 2 solid state drive do one o...

Page 114: ...id state drive adapter c The M 2 solid state drive is secured by a retention latch Pull the handle of the retention latch outward to release the M 2 solid state drive Then gently pull the M 2 solid state drive out of the M 2 slot Figure 27 Removing the M 2 solid state drive If you are installing an M 2 solid state drive pull outward the handle of the retention latch in the M 2 solid state drive ad...

Page 115: ...e adapter Figure 28 Installing the thermal pad 5 Insert the new M 2 solid state drive into the M 2 slot Then insert the plug of the retention latch into the hole to secure the new drive Figure 29 Installing the M 2 solid state drive Chapter 9 Installing or replacing hardware 107 ...

Page 116: ...rdware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Memory module Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 Your computer has four memory slots for installing or replacing DDR4 DIMMs that provide up to ...

Page 117: ... 95 2 Lay the computer on its side for easier access to the system board 3 Locate the memory slots See Parts on the system board on page 34 4 Remove any parts that might prevent your access to the memory slots Depending on your computer model you might need to remove the PCI Express x16 graphics card for easier access to the memory slots See PCI card on page 99 5 Depending on whether you are insta...

Page 118: ...memory module out of the memory slot Figure 32 Removing a memory module If you are installing a memory module open the retaining clips of the memory slot into which you want to install the memory module Figure 33 Opening the retaining clips 110 ThinkStation P410 Hardware Maintenance Manual ...

Page 119: ...cal drive Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 Note For some computer models the optical drive bay might be installed with an optical drive a 5 25 inch flex module a flex storage enclosure or an optical storage combination enclosure To install or replace an optical drive do th...

Page 120: ...tical drive retainer from the computer If you are replacing an optical drive do the following a Disconnect cables from the rear of the optical drive press the release button 1 and then slide the optical drive out of the chassis Figure 36 Removing the optical drive b Remove the optical drive retainer from the left side of the optical drive 112 ThinkStation P410 Hardware Maintenance Manual ...

Page 121: ...e snaps into position Figure 38 Installing the optical drive 6 Connect the cables to the rear of the new optical drive Figure 39 Connecting the cables to the rear of the new optical drive 7 If you are installing a new optical drive remove the plastic panel in the front bezel for the desired drive bay What to do next To work with another piece of hardware go to the appropriate section Chapter 9 Ins...

Page 122: ... 95 and Parts on the system board on page 34 for more information The operating system of your computer does not reside on the hard disk drive installed in the front access storage enclosure Attention If any of the above requirements are not met do not install or replace the hard disk drive when the computer is turned on Otherwise data on the hard disk drive might get damaged To install or replace...

Page 123: ...e bracket and align pins 1 on the bracket with the corresponding holes in the new hard disk drive Do not touch the circuit board on the hard disk drive Note Ensure that the circuit board faces downward and the connectors face toward the rear of the bracket Figure 43 Installing the hard disk drive into the bracket Chapter 9 Installing or replacing hardware 115 ...

Page 124: ...n on page 1 An optical storage combination enclosure might be equipped with one or both of the following components Slim optical drive Hard disk drive Installing or replacing a device in the optical storage combination enclosure involves the following operations Slim optical drive on page 116 Hard disk drive on page 117 Note For a flex storage enclosure the information about installing or replacin...

Page 125: ...the slim optical drive in the enclosure What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 To i...

Page 126: ...e from the rear 3 If you are replacing an old hard disk drive do the following a Slide the hard disk drive out of the rear of the enclosure Figure 48 Removing the hard disk drive from the rear b Flex two sides of the bracket to remove the hard disk drive from the bracket 118 ThinkStation P410 Hardware Maintenance Manual ...

Page 127: ... in the hard disk drive Do not touch the circuit board 5 on the bottom of the hard disk drive Figure 49 Installing the hard disk drive into the bracket 5 Slide the new hard disk drive into the enclosure from the rear until it snaps into position Figure 50 Installing the hard disk drive into the enclosure Chapter 9 Installing or replacing hardware 119 ...

Page 128: ...eatures A battery keeps this information active when you turn off the computer The battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the battery fails the date time and configuration information including passwords are lost An error message is displayed when you turn on the computer Refer to the Lithium coin cell battery notice in the Safe...

Page 129: ...lacement go to Completing the parts replacement on page 174 Cover presence switch Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 To replace the cover presence switch do the following 1 Prepare your computer See Preparing your computer and removing the computer cover on page 95 2 Locate ...

Page 130: ...r piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Power supply assembly Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on page 1 Although there are no moving parts in your computer after the power cord ...

Page 131: ...m the cable clips and ties 4 Lay the computer on its side and remove the four screws at the rear of the chassis that secure the power supply assembly Then slide the power supply assembly to the front of the computer and then lift it out of the chassis Figure 56 Removing the screws for the power supply assembly 5 Ensure that the new power supply assembly is the correct replacement 6 Install the new...

Page 132: ...puter cover on page 95 2 Lay the computer on its side for easier access to the system board 3 Locate the heat sink and fan assembly See Parts on the system board on page 34 4 Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board See Parts on the system board on page 34 5 Follow the following sequence to remove the four screws that secure the heat...

Page 133: ...k and fan assembly cable to the microprocessor fan connector on the system board See Parts on the system board on page 34 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Primary hard disk drive Attention Do not open your computer or attempt any repair before reading a...

Page 134: ...power cable to the new hard disk drive What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Secondary hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this first Important safety information on pa...

Page 135: ...from the hard disk drive cage Figure 61 Removing the secondary hard disk drive 5 Flex the sides of the bracket to remove the hard disk drive from the bracket 6 To install a new hard disk drive into the bracket flex the bracket and align pin 1 pin 2 pin 3 and pin 4 on the bracket with the corresponding holes in the hard disk drive Do not touch the circuit board 5 on the bottom of the hard disk driv...

Page 136: ...pleting the parts replacement on page 174 Solid state drive The solid state drive is only available on some models This section provides the following instructions Installing the solid state drive on page 128 Replacing the solid state drive on page 130 Installing the solid state drive Attention Do not open your computer or attempt any repair before reading and understanding the Chapter 1 Read this...

Page 137: ... the 3 5 inch storage drive bracket flex the bracket and align pin 1 pin 2 pin 3 and pin 4 on the bracket with the corresponding holes in the storage converter Figure 65 Installing the storage converter together with the solid state drive into the storage drive bracket 4 Install the storage converter with the bracket into the desired storage drive bay See Primary hard disk drive on page 125 or Sec...

Page 138: ...our computer See Preparing your computer and removing the computer cover on page 95 2 Locate the desired storage drive bay See Internal drives on page 35 3 Disconnect the signal cable and power cable from the solid state drive 4 Remove the storage converter with the solid state drive from the storage drive bay See Primary hard disk drive on page 125 or Secondary hard disk drive on page 126 5 Flex ...

Page 139: ... Removing the solid state drive from the storage converter 7 Install a new solid state drive into the storage converter Then install the four screws to secure the new solid state drive to the storage converter Figure 68 Installing the new solid state drive into the storage converter Chapter 9 Installing or replacing hardware 131 ...

Page 140: ...To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Thermal sensor Attention Before you replace any FRU be sure to read and understand Chapter 1 Read this first Important safety information on page 1 To replace the thermal sensor do the following 1 Prepare your computer See Preparing you...

Page 141: ...the plastic holder of the thermal sensor downward and push the clip outward to release the clip Then disengage the plastic holder from the chassis Figure 70 Removing the thermal sensor 6 Pull the entire thermal sensor out of the chassis Chapter 9 Installing or replacing hardware 133 ...

Page 142: ...ware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Internal speaker Attention Before you replace any FRU be sure to read and understand Chapter 1 Read this first Important safety information on page 1 Note The internal speaker is only available on some models To replace the internal speaker do the following 1 Prepare yo...

Page 143: ... to completely remove it from the chassis Figure 72 Removing the old internal speaker 5 Position the new internal speaker into the four metal clips 1 and push the internal speaker toward the left until it is secured in place Figure 73 Installing the internal speaker Chapter 9 Installing or replacing hardware 135 ...

Page 144: ...mputer See Preparing your computer and removing the computer cover on page 95 2 Remove the front bezel See Front bezel on page 97 3 Disconnect the front fan assembly cable from the power fan connector on the system board See Parts on the system board on page 34 4 The front fan assembly is attached to the chassis by four rubber mounts Remove the front fan assembly by breaking or cutting the rubber ...

Page 145: ...arts replacement on page 174 Rear fan assembly Attention Before you replace any FRU be sure to read and understand Chapter 1 Read this first Important safety information on page 1 To replace the rear fan assembly do the following 1 Prepare your computer See Preparing your computer and removing the computer cover on page 95 2 Locate the rear fan assembly See Computer components on page 31 3 Disconn...

Page 146: ...igning the new rubber mounts with the corresponding holes in the chassis Push the rubber mounts through the holes 6 Pull on the tips of the rubber mounts until the rear fan assembly is secured in place Figure 77 Installing the rear fan assembly 7 Connect the rear fan assembly cable to the system fan connector on the system board What to do next To work with another piece of hardware go to the appr...

Page 147: ...page 34 5 Remove the screw that secures the front audio and USB assembly Slide the front audio and USB assembly to the right as shown to remove it from the chassis Figure 78 Removing the front audio and USB assembly 6 Route the cables of the new front audio and USB assembly through the corresponding square hole in the front of the chassis Then position the new front audio and USB assembly into the...

Page 148: ...See Preparing your computer and removing the computer cover on page 95 2 Remove the front bezel See Front bezel on page 97 3 Locate the card reader See Computer components on page 31 4 Disconnect the card reader cable from the system board See Parts on the system board on page 34 5 Remove the front audio and USB assembly See Front audio and USB assembly on page 139 6 Remove the two screws that sec...

Page 149: ... to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 Device in the 5 25 inch flex module Attention Before you replace any FRU be sure to read and understand Chapter 1 Read this first Important safety information on page 1 A 5 25 inch flex module might be equipped with some or all of the following components Slim optical drive eS...

Page 150: ...e and slide the flex module cover to the rear to remove the cover Figure 82 Removing the flex module cover 3 If you are installing a new slim optical drive press the two metal clips 1 to remove the plastic clip with the two screws as shown Remove the two screws and then go to step 4 Figure 83 Removing the plastic clip with the two screws If you are replacing an old slim optical drive do the follow...

Page 151: ...screws that secure the clip to remove the plastic clip from the rear of the slim optical drive Figure 85 Removing the plastic clip from the slim optical drive 4 Install the two screws to secure the plastic clip on the rear of the new slim optical drive Figure 86 Installing the plastic clip to the slim optical drive Chapter 9 Installing or replacing hardware 143 ...

Page 152: ...er to the front of the flex module until it snaps into position Figure 88 Reinstalling the flex module cover What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 eSATA connector or IEEE 1394 connector To install or replace an eSATA connector or IEEE 1394 connector in the f...

Page 153: ...he cover Figure 89 Removing the flex module cover 3 If you are replacing an eSATA connector or IEEE 1394 connector do the following a Disconnect the eSATA connector or IEEE 1394 connector cable from the system board See Parts on the system board on page 34 Chapter 9 Installing or replacing hardware 145 ...

Page 154: ...r out of the flex module Figure 90 Removing the eSATA connector or IEEE 1394 connector from the flex module 4 Note the orientation of the eSATA connector or IEEE 1394 connector and route the eSATA connector or IEEE 1394 connector cable into the cable clip 146 ThinkStation P410 Hardware Maintenance Manual ...

Page 155: ...he front of the flex module until it snaps into position Figure 92 Reinstalling the flex module cover 7 Connect the eSATA connector or IEEE 1394 connector cable to the corresponding connector on the system board See Parts on the system board on page 34 What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing t...

Page 156: ... system board See Parts on the system board on page 34 b Pull the clip as shown to remove the card reader with its retaining bracket out of the flex module Figure 94 Removing the card reader from the flex module c Flex the four clips on the sides of the card reader retaining bracket to remove the card reader from the bracket Figure 95 Removing the card reader from the card reader retaining bracket...

Page 157: ...lling the card reader into the card reader retaining bracket 5 Note the orientation of the new card reader and route the card reader cable into the cable clip Hold the clip on the card reader retaining bracket to insert the new card reader into the card reader slot in the flex module Ensure that the card reader snaps into position Figure 97 Installing the card reader in the flex module Chapter 9 I...

Page 158: ... section To complete the installation or replacement go to Completing the parts replacement on page 174 Front Thunderbolt adapter kit The front Thunderbolt adapter kit includes the following parts A front Thunderbolt I O adapter A front Thunderbolt PCI Express x4 card A bezel A GPIO cable A Mini SAS cable An internal DP to DP cable Two external DP to DP cables To install or replace a front Thunder...

Page 159: ...remove the old front Thunderbolt adapter first a Record the cable connections and cable routing Then disconnect all cables connected to the front Thunderbolt I O adapter b Pull the clip as shown to remove the front Thunderbolt I O adapter and the retaining bracket out of the flex module Figure 100 Removing the front Thunderbolt adapter and the retaining bracket out of the flex module Chapter 9 Ins...

Page 160: ... install the bezel in the front Thunderbolt adapter kit to the flex module first Figure 102 Installing the bezel to the flex module b To install a new front Thunderbolt I O adapter into the retaining bracket align the four holes in the front Thunderbolt I O adapter with the corresponding mounting studs on the bracket Then press the card downward until it snaps into position Figure 103 Installing t...

Page 161: ...ard into the PCI Express 2 0 x4 card slot on the system board See PCI card on page 99 and Parts on the system board on page 34 7 Connect the cables to the front Thunderbolt I O adapter Connect the power cable in the flex module to the 4 pin power connector a Connect the GPIO cable to the connector b Connect the internal DP to DP cable to the DisplayPort connector c Connect the Mini SAS cable to th...

Page 162: ...n the system board See Parts on the system board on page 34 Connect the internal DP to DP cable to the DisplayPort connector on the front Thunderbolt PCI Express x4 card Connect the Mini SAS cable to the SAS connector on the front Thunderbolt PCI Express x4 card What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Co...

Page 163: ...segment display do one of the following If you are installing a seven segment display press the two clips toward each other as shown and push the dummy bezel out of the flex module Figure 108 Removing the dummy bezel If you are replacing a seven segment display do the following a Disconnect the seven segment display cable from the system board See Parts on the system board Chapter 9 Installing or ...

Page 164: ...splay out of the flex module Figure 109 Removing the seven segment display 5 Insert the seven segment display cable into the corresponding slot Then push the seven segment display as shown until it snaps into position Figure 110 Installing the seven segment display 156 ThinkStation P410 Hardware Maintenance Manual ...

Page 165: ...ent on page 174 Wi Fi units Attention Before you replace any FRU be sure to read and understand Chapter 1 Read this first Important safety information on page 1 This section provides instructions on how to replace the Wi Fi units The Wi Fi units include a Wi Fi adapter card a Wi Fi card module a front Wi Fi antenna and a rear Wi Fi antenna Replacing the Wi Fi units involves the following operation...

Page 166: ...ble out of the chassis Figure 113 Removing the front Wi Fi antenna Rear Wi Fi antenna To remove the rear Wi Fi antenna do the following 1 Prepare your computer See Preparing your computer and removing the computer cover on page 95 2 Straighten the rear Wi Fi antenna so that it can be more easily twisted 158 ThinkStation P410 Hardware Maintenance Manual ...

Page 167: ...e following 1 Prepare your computer See Preparing your computer and removing the computer cover on page 95 2 If your computer comes with a Wi Fi card module that supports the Bluetooth function disconnect the Bluetooth cable from the Wi Fi adapter card Figure 115 Disconnecting the Bluetooth cable 3 Remove the rear Wi Fi antenna See Rear Wi Fi antenna on page 158 Chapter 9 Installing or replacing h...

Page 168: ...t of the slot Figure 117 Removing the Wi Fi adapter card Note The card fits tightly into the slot If necessary alternately move each side of the card a small amount until the card is removed from the slot Wi Fi card module To remove the Wi Fi card module do the following 1 Remove the Wi Fi adapter card from the computer See Wi Fi adapter card on page 159 160 ThinkStation P410 Hardware Maintenance ...

Page 169: ...e Wi Fi card module Figure 118 Disconnecting the Wi Fi antenna cables 3 Remove the screw that secures the Wi Fi card module to the Wi Fi adapter card Figure 119 Removing the screw that secures the Wi Fi card module Chapter 9 Installing or replacing hardware 161 ...

Page 170: ...To complete the installation or replacement go to Completing the parts replacement on page 174 Installing the Wi Fi units Front Wi Fi antenna To install the front Wi Fi antenna do the following 1 Prepare your computer See Preparing your computer and removing the computer cover on page 95 2 Remove the front bezel See Front bezel on page 97 162 ThinkStation P410 Hardware Maintenance Manual ...

Page 171: ...the sticker and removing the plastic cover 4 Stick the front antenna to the front panel as shown Then insert the front antenna cable into the hole in the front panel Figure 122 Installing the front Wi Fi antenna 5 Connect the front antenna cable to the Wi Fi card module Wi Fi card module To install the Wi Fi card module do the following Chapter 9 Installing or replacing hardware 163 ...

Page 172: ...CI Express slot Figure 123 Installing the Wi Fi card module 2 Install a screw to secure the Wi Fi card module to the Wi Fi adapter card Figure 124 Installing a screw to secure the Wi Fi card module 164 ThinkStation P410 Hardware Maintenance Manual ...

Page 173: ... Wi Fi card module supports the Bluetooth function connect a Bluetooth cable from the Bluetooth connector on the Wi Fi adapter card to the USB 2 0 connector on the system board 4 Pivot the card latch to the closed position to secure the Wi Fi adapter card Figure 126 Installing the Wi Fi adapter card Rear Wi Fi antenna To install the rear Wi Fi antenna do the following 1 Prepare your computer See P...

Page 174: ... the computer and wait several minutes until the computer is cool Notes Ensure that you install the correct type of microprocessor option your computer supports Your microprocessor socket and socket cover might look slightly different from the illustrations in this topic To replace the microprocessor do the following 1 Prepare your computer See Preparing your computer and removing the computer cov...

Page 175: ...e in the fully open position Note There are two marks on the microprocessor retainer You must open the small handle marked with first and then you can open the other small handle marked with Figure 128 Opening the handles 5 Gently press down the small handle 1 to open the microprocessor retainer Pivot the retainer upward until it is in the fully open position Figure 129 Opening the microprocessor ...

Page 176: ...et pins must be kept as clean as possible Figure 130 Removing the microprocessor 7 Touch the static protective package that contains the new microprocessor to any unpainted surface on the outside of the computer Then remove the new microprocessor from the package 8 Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microprocessor Do not...

Page 177: ...socket Note The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator The new microprocessor is in the correct orientation when this indicator faces the beveled corner 4 of the microprocessor socket Figure 132 Installing the microprocessor 10 Pivot the microprocessor retainer downward to close the retainer Figure 133 Closing the microprocessor retaine...

Page 178: ...go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 174 System board Attention Before you replace any FRU be sure to read and understand Chapter 1 Read this first Important safety information on page 1 CAUTION The heat sink and microprocessor might be very hot Before you open the computer cover turn off the computer and wait seve...

Page 179: ...g illustration Figure 135 Removing the eight screws that secure the system board 8 Slide the system board to the front of the computer and then carefully lift the system board out of the chassis 9 Remove the microprocessor from the failing system board and install it on the new system board See Microprocessor on page 166 Chapter 9 Installing or replacing hardware 171 ...

Page 180: ...e new system board See Memory module on page 108 and PCI card on page 99 14 Refer to your record to connect cables to the new system board You also can refer to Parts on the system board on page 34 to help you locate the connectors on the system board and connect cables 15 To complete the installation or replacement go to Completing the parts replacement on page 174 The failing system board must b...

Page 181: ...the small handle 1 and push the handle inward to lock the microprocessor retainer into position Figure 138 Securing the microprocessor in the socket 3 Position the microprocessor socket cover on the microprocessor socket as shown Then lower the socket cover straight down into the microprocessor socket on the system board Figure 139 Installing the microprocessor socket cover Chapter 9 Installing or...

Page 182: ... no tools or loose screws are left inside your computer See Computer components on page 31 for the locations of various components in your computer 2 Ensure that the cables are routed correctly before reinstalling the computer cover Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover 3 Position the computer cover on the chass...

Page 183: ...e locations on page 27 8 Update the configuration of your computer if necessary See Using the Setup Utility program on page 63 9 If a newly installed hardware component does not work correctly update the device driver See Keeping your computer current on page 54 Chapter 9 Installing or replacing hardware 175 ...

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Page 185: ... and Setup Guide provided with your computer contains important safety information product warranty terms initial setup procedure and legal notices Ensure that you read and understand all safety information in the Safety Warranty and Setup Guide before using your computer In addition read and understand Chapter 1 Read this first Important safety information on page 1 before using your computer Thi...

Page 186: ...your Lenovo reseller or Lenovo marketing representative The following services are available during the warranty period Problem determination Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to ...

Page 187: ...of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries or regions where service is available go to http www lenovo com support For technical assistance with the installation of or questions related to Service Packs for your preinstal...

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Page 189: ...ble for the information on the supported system memory speed for your own computer model Table 2 DIMM type and speed UDIMM PC4 2400 DIMM operating voltage Microprocessor model Memory frequency 1 2 V Intel Xeon E5 2637 E5 1680 v4 E5 1660 v4 E5 1650 v4 E5 1630 v4 E5 1620 v4 2400 MHz 1 2 V Intel Xeon E5 2623 v4 E5 2620 v4 E5 1607 v4 E5 1603 v4 2133 MHz Table 3 DIMM type and speed RDIMM PC4 2400 DIMM ...

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Page 191: ...Web site or from your computer contact your local Lenovo office or reseller to obtain a printed version of the LLW Accessing the Ubuntu help system The Ubuntu help system provides information about how to use the Ubuntu operating system To access the help system from the Unity move your pointer to the Launch bar and then click the Help icon If you cannot find the Help icon from the Launch bar clic...

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Page 193: ... equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different fro...

Page 194: ...anforderungen der EU Richtlinie 2014 30 EU früher 2004 108 EC zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU Mitgliedsstaaten und hält die Grenzwerte der Klasse B der Norm gemäß Richtlinie Um dieses sicherzustellen sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene ...

Page 195: ...ot use the ac power cord for other devices Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo Mexico wireless radio compliance information Advertencia En Mexico la operación de este equipo estásujeta a las siguient...

Page 196: ...n of your computer and the country or region where the computer was purchased you might have received additional printed regulatory notices All regulatory notices are available on the Lenovo Support Web site in electronic format To access electronic copies of the documentation go to http www lenovo com support 188 ThinkStation P410 Hardware Maintenance Manual ...

Page 197: ...he WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances Lenovo electrical and electronic equipment EEE may contain parts and components which at end of life...

Page 198: ...vo computers A button shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you need to replace it with a new one contact your place of purchase or contact Lenovo for service If you need to dispose of a disused lithium battery insulate it with vinyl tape contact your place of pu...

Page 199: ...ccumulators on the environment and human health due to the potential presence of hazardous substances Before placing electrical and electronic equipment EEE in the waste collection stream or in waste collection facilities the end user of equipment containing batteries and or accumulators must remove those batteries and accumulators for separate collection Disposing of lithium batteries and battery...

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Page 201: ...triction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo worldwide compliance on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Haza...

Page 202: ...Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Handling Rules Taiwan RoHS 194 ThinkStation P410 Hardware Maintenance Manual ...

Page 203: ...ction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor set the following power management features to take effect when your computer has been inactive for a specified duration Table 4 ENERGY STAR power management features Wind...

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Page 205: ...he publication Lenovo may make improvements and or changes in the products and or the programs described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Leno...

Page 206: ...roup of companies Intel Thunderbolt and Xeon are trademarks of Intel Corporation or its subsidiaries in the U S and or other countries Linux is a registered trademark of Linus Torvalds DisplayPort and Mini DisplayPort are trademarks of the Video Electronics Standards Association Ubuntu is a registered trademark of Canonical Ltd Other company product or service names may be trademarks or service ma...

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