• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 8 “Parts listing, TD200 Machine Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836” on page
257 to determine which components are customer replaceable units (CRU) and which components are
field replaceable units (FRU).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.
• Go to the Lenovo support Web site at http://www.lenovo.com/support/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Error code
Description
Action
3818006
Opposite bank CRTM capsule signature
invalid
1. Switch the server firmware bank to the backup
bank.
2. Run the Setup utility, select
Load Default Settings
,
and save the settings.
3. Switch the bank back to the primary bank.
4. (Trained service technician only) Replace the
system board.
3818007
CRTM update capsule signature invalid
1. Run the Setup utility, select
Load Default Settings
,
and save the settings.
2. (Trained service technician only) Replace the
system board.
3828004
AEM power capping disabled
1. Check the settings and the event logs.
2. Make sure that the Active Energy Manager feature
is enabled in the Setup utility. Select
System
Settings
,
Power
,
Active Energy
, and
Capping
Enabled
.
3. Update the server firmware to the latest level (see
“Updating the firmware” on page 306).
4. Update the IMM firmware to the latest level (see
“Updating the firmware” on page 306).
System event log
The system event log contains messages of three types:
Information
Information messages do not require action; they
record significant system-level events, such as
when the server is started.
Warning
Warning messages do not require immediate action;
they indicate possible problems, such as when the
recommended maximum ambient temperature is
exceeded.
Error
Error messages might require action; they indicate
system errors, such as when a fan is not detected.
Each message contains date and time information, and it indicates the source of the message (POST
or the IMM).
32
ThinkServer TD200 Hardware Maintenance Manual
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