Lenovo ThinkServer TD200, Hardware Maintenance Manual

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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 8 “Parts listing, TD200 Machine Types 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836” on page
257 to determine which components are customer replaceable units (CRU) and which components are
field replaceable units (FRU).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.
• Go to the Lenovo support Web site at http://www.lenovo.com/support/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Error code Description Action
3808002 Error updating system configuration to IMM 1. Remove power from the server, and then reconnect
the server to power and restart it.
2. Run the Setup utility and select Save Settings .
3. Update the IMM firmware to the latest level (see
“Updating the firmware” on page 306).
3808003 Error retrieving system configuration from
IMM 1. Remove power from the server, and then reconnect
the server to power and restart it.
2. Run the Setup utility and select Save Settings .
3. Update the IMM firmware to the latest level (see
“Updating the firmware” on page 306).
3808004 IMM system event log full • When using out-of-band, use the IMM Web
interface or IPMItool to clear the logs from the
operating system.
• When using the local console:
1. Run the Setup utility.
2. Select System Event Log .
3. Select Clear System Event Log .
4. Restart the server.
3818001
Core Root of Trust Measurement (CRTM)
update failed 1. Run the Setup utility, select Load Default Settings ,
and save the settings.
2. (Trained service technician only) Replace the
system board.
3818002 Core Root of Trust Measurement (CRTM)
update aborted 1. Run the Setup utility, select Load Default Settings ,
and save the settings.
2. (Trained service technician only) Replace the
system board.
3818003
Core Root of Trust Measurement (CRTM)
flash lock failed 1. Run the Setup utility, select Load Default Settings ,
and save the settings.
2. (Trained service technician only) Replace the
system board.
3818004 Core Root of Trust Measurement (CRTM)
system error 1. Run the Setup utility, select Load Default Settings ,
and save the settings.
2. (Trained service technician only) Replace the
system board.
3818005 Current Bank Core Root of Trust Measurement
(CRTM) capsule signature invalid 1. Run the Setup utility, select Load Default Settings ,
and save the settings.
2. (Trained service technician only) Replace the
system board.
Chapter 5
.
Diagnostics
31