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ThinkServer

 

LTO

 

Tape

 

Drive

 

User

 

Guide

Summary of Contents for ThinkServe LTO

Page 1: ...ThinkServer LTO Tape Drive User Guide ...

Page 2: ...ppendix A Notices on page 3 First Edition September 2014 Copyright Lenovo 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...ype important 14 Your LTO tape drive 15 Power specifications 16 Drivers 16 Backup software 16 Enabling encryption 17 2 Installing an internal LTO tape drive 19 Prepare mounting bay 19 Attach mounting hardware 21 Install drive 22 Connect SAS and power cables to an LTO 6 LTO 5 SAS tape drive 24 Connect SAS and power cables to an LTO 4 SAS tape drive 25 Connect FC and power cables 28 Connect SCSI and...

Page 4: ...LTO 6 LTO 5 and LTO 4 tape drives and encryption 55 When should I use encryption 55 How do I enable encryption 55 When will I be asked to enter the key 56 What happens if I don t remember the key 56 Does encryption affect tape drive performance 56 Where can I get more information 56 Write protecting cartridges 57 Cleaning the tape drive 58 Handling cartridges 58 Operating and storage environment 5...

Page 5: ...2 5 Connecting cables to a half height tape drive 25 Figure 2 6 Connecting cables to the LTO 4 full height tape drive 27 Figure 2 7 Connecting cables to the LTO 4 half height tape drive 27 Figure 2 8 Attaching the Fibre Channel cable to a full height tape drive 29 Figure 2 9 Attaching the Fibre Channel cable to a half height tape drive 29 Figure 2 10 Checking the SCSI ID on a full height tape driv...

Page 6: ...al tape drive 44 Figure 5 2 Front view of a half height external tape drive 44 Figure 5 3 Front view of half height LTO 4 and LTO 3 external tape drive 45 Figure 5 4 Inserting a cartridge into a full height tape drive 50 Figure 6 1 Inserting a cartridge into a half height tape drive 50 Figure 6 2 Ejecting a cartridge from a full height tape drive 52 Figure 6 3 Ejecting a cartridge from a half heig...

Page 7: ...Table 1 2 Supported SCSI bus types 14 Table 1 3 Ready Drive Error Tape Error and Clean LED se quences 46 Table 5 1 Encryption LED LTO 5 tape drives only 48 Table 5 2 Tandberg Data LTO tape drive and media compatibility 54 Table 7 1 Environmental specifications for LTO tape drives 62 Table 8 1 7 November 2012 ...

Page 8: ...1019491 002 8 Notes ...

Page 9: ... links and e mail addresses Blue text Table 1 on page IX website addresses Blue underlined text http www tandbergdata com Bold text Keys that are pressed Text typed into a GUI element such as a box GUI elements that are clicked or selected such as menu and list items buttons tabs and check boxes Text emphasis Italic text Monospace text File and directory names System output Code Commands their arg...

Page 10: ... information Note Technical support For worldwide technical support information see http www tandbergdata com Before contacting support collect the following information Product model names and numbers Technical support registration number if applicable Product serial numbers Error messages Operating system type and revision level Detailed questions Product warranties For information about product...

Page 11: ...escribes how to install and operate the following LTO tape drive models LTO 6 SAS and FC internal tape drives LTO 6 SAS external tape drives LTO 5 SAS and FC internal tape drives LTO 5 SAS external tape drives LTO 4 SAS FC and SCSI internal tape drives LTO 4 SAS external tape drives Tandberg Data LTO 3 and LTO 2 SAS half height tape drives are also available Follow the same instructions as for LTO...

Page 12: ...ea network SAN Table 1 1 FC drive interface speeds Supported speeds LTO generation 1 Gb 2 Gb 4 Gb LTO 4 2 Gb 4 Gb 8 Gb LTO 5 2 Gb 4 Gb 8 Gb LTO 6 If you plan to connect the tape drive directly to the server you will need a 2 Gb or 4 Gb Fibre Channel HBA A 4 Gb HBA is recommended for all supported drive types due to performance requirements Check http www tandbergdata com to verify that your HBA is...

Page 13: ...ts Interface specifications and requirements for SCSI drives Use an LVDS compatible ribbon cable to connect the tape drive to a spare 68 pin high density HD wide SCSI connector on the host server The cable must be terminated The following guidelines apply For optimum performance the drive should be the only device on the SCSI bus Always terminate the SCSI bus Do not attach the drive to the same SC...

Page 14: ...abling and terminators The LVD interface enables the data to be transferred at the drive s maximum rate The drives are not compatible with high voltage differential HVD SCSI devices Note Table 1 3 Supported SCSI bus types Supported SCSI Bus Type Yes These are recommended configurations Ultra160 LVD Ul tra320 LVD Yes These are supported but performance may be impaired Ultra2 LVD Ultra Wide LVD Yes ...

Page 15: ...1 1 Front view of full height LTO 5 LTO 6 external tape drive 5 Tape LED 1 Cassette door 6 Drive LED 2 On Off switch external drives only 7 Ready LED 3 Encryption LED 8 Eject button 4 Clean LED Figure 1 2 Front view of half height LTO 5 LTO 6 external tape drive LTO 4 and earlier tape drives do not have an Encryption LED Note 15 November 2012 Your LTO tape drive ...

Page 16: ...alled after using the installer package On Linux and UNIX operating systems drivers are included with the operating system and should be loaded automatically To upgrade drivers we recommend that you patch to the latest version of the operating system Backup software For optimum performance it is important to use a backup application that is appropriate for your system s configuration In a direct a...

Page 17: ...on please see LTO 6 LTO 5 and LTO 4 tape drives and encryption on page 55 If you wish to make use of the encryption capability you must enable this feature via the backup software application Refer to your supplier to find out which applications support this advanced data protection capability 17 November 2012 Backup software ...

Page 18: ...1019491 002 18 Chapter 1 Before you start Notes ...

Page 19: ...dware on page 21 Install drive on page 22 Connect SAS and power cables to an LTO 6 LTO 5 tape drive on page 24 Connect SAS and power cables to an LTO 4 tape drive on page 25 Connect FC and power cables on page 28 Connect SCSI and power cables on page 29 Secure the drive on page 33 Reboot the server on page 34 Prepare mounting bay You need one industry standard 5 inch half heightfull height bay in ...

Page 20: ... new drive into place If you have to do this make a note of their position and connections so you can put them back correctly later Full height tape drives The server must provide forced cooling and be capable of drawing 6 cfm 0 17 m 3 minute or 10 08 m 3 hour of air through the tape drive at 35 0 C ambient operation This rises to 8 cfm at 40 0 C ambient operation Ensure that empty bays have the a...

Page 21: ...th the server or must be purchased separately If you remove an existing drive do not assume the screws that you remove are the correct length for Caution your new LTO drive Always use 4 mm screws and use washers or shims to tighten if necessary Different models of server require different mounting methods Always refer to your server documentation for details The following diagrams illustrate commo...

Page 22: ...r the tape drive bay is awkward it may be easier to access power and other connections if the Note tape drive is installed in the top bay You may need to move other devices to lower bays to achieve this Refer also to your server documentation Slide the tape drive into the open bay aligning the tray or rails with the slots in the bay as shown below 1019491 002 22 Chapter 2 Installing an internal LT...

Page 23: ...s a server that uses mounting rails If your server does not use mounting hardware check that Note the holes in the chassis are aligned with the holes in the side of the tape drive Do not secure the drive at this point because you may have to move the drive to get the cables into place 23 November 2012 Install drive ...

Page 24: ...rive see Connect FC and power cables on page 28 If you are installing a SCSI tape drive see Connect SCSI and power cables on page 29 1 If a SAS HBA is not already installed in the server follow the instructions supplied with the HBA to install it and any associated drivers before you install the tape drive 2 Connect the purchased SAS cable to the SAS HBA 3 Connect a spare power cable from the serv...

Page 25: ...e 5 Now go to Secure the drive on page 33 Connect SAS and power cables to an LTO 4 SAS tape drive A SAS HBA and appropriate SAS cable are required LTO 4 and earlier tape drives have a separate power connector on the rear of the tape drive Important If you are installing an LTO 6 LTO 5 tape drive go to Connect SAS and power cables to an LTO 6 LTO 5 tape drive on page 24 25 November 2012 Connect SAS...

Page 26: ...install the tape drive 2 Connect the purchased SAS cable to the SAS HBA 3 Connect a spare power cord from the server s internal power supply to the power connector on the tape drive Never use a cable where power is supplied through the SAS connector with LTO 4 and earlier tape drives because this may damage the drive Always use a spare power cable from the server s internal power supply This cauti...

Page 27: ... connector Figure 2 7 Connecting cables to the LTO 4 full height tape drive 2 Power connector 1 SAS connector Figure 2 8 Connecting cables to the LTO 4 half height tape drive 5 Now go to Secure the drive on page 33 27 November 2012 Connect SAS and power cables to an LTO 4 SAS tape drive ...

Page 28: ...l need a 2 Gb 4 Gb or 8 Gb FC HBA A 4 Gb HBA is suitable for all supported tape drives A 1 or 2 Gb HBA might result in performance degradation when backing up highly compressible data A server that uses Fibre Channel disks needs at least two FC ports Using the same port for disk and tape access will cause performance degradation SAN connection All switches between the host and the tape drive must ...

Page 29: ...aching the Fibre Channel cable to a full height tape drive 2 FC optical connector 1 Power connector Figure 2 10 Attaching the Fibre Channel cable to a half height tape drive 3 Attach the other end of the FC cable to a switch or HBA Connect SCSI and power cables To support the high performance of the tape drive it is important that you connect to a recommended SCSI bus and use a suitably rated SCSI...

Page 30: ...also not be used unless the tape drive is on a dedicated SCSI bus Static electricity can damage electronic components Always wear an antistatic wriststrap if possible If not Caution to equalize the electromagnetic charges touch a bare metal part of the server such as the back plate before you remove the tape drive from its bag Figure 2 11 Checking the SCSI ID on a full height tape drive 1 Determin...

Page 31: ...u want Do not remove the TP jumper It should always be set Spare jumpers will be attached to the drive The drive is supplied with compression enabled It can be disabled by removing the compression jumper but this is not generally recommended Note Connect the cables 1 Check your server or HBA documentation to ensure that the SCSI bus and cabling supports up to Ultra160 bus speeds 31 November 2012 C...

Page 32: ...SI bus or HBA s SCSI ribbon cable to the SCSI connector of the drive as shown in the following figure 5 server s power supply 1 and 7 terminated SCSI cable 6 SCSI controller 2 and 4 power cable 3 tape drive Figure 2 12 Attaching the SCSI and power cables to a full height tape drive 1019491 002 32 Chapter 2 Installing an internal LTO tape drive ...

Page 33: ...nabled by default on the HBA and most internal SCSI cables have a terminator attached This will usually be a small rectangular block of plastic attached to the cable end and marked SCSI Terminator Therefore assuming the HBA is the first device on the bus you should check that the second terminator is placed after the last device Note Secure the drive Use 3 mm screws and if you cannot tighten the s...

Page 34: ...Securing half height drive no mounting hardware used 2 Ensure blanking plates are in place over empty bays and replace the cover on the server Reboot the server Reboot the server to power up the tape drive and server Watch the boot screen carefully after installation If there are any error or unexpected messages go back and check the SAS cabling carefully 1019491 002 34 Chapter 2 Installing an int...

Page 35: ...If this does not resolve the problem refer to Troubleshooting on page 61 for further guidelines 35 November 2012 Reboot the server ...

Page 36: ...1019491 002 36 Chapter 2 Installing an internal LTO tape drive Notes ...

Page 37: ...ternal models If you are installing an internal LTO tape drive please refer to Installing an internal tape drive on page 19 In this chapter Connecting the tape drive to an external SAS port on page 37 Reboot the server on page 40 Connecting the tape drive to an external SAS port 1 If installing a new HBA follow the instructions supplied with the HBA to install it and any associated drivers 37 Nove...

Page 38: ...t the purchased SAS cable to the external SAS connector on the SAS HBA 1 SAS connector on server Figure 3 1 Connecting the SAS cable to the server 1019491 002 38 Chapter 3 Installing an external LTO tape drive ...

Page 39: ...2 Connecting the cables to a full height tape drive 3 Power on off switch 1 SAS connector 2 Power connector Figure 3 3 Connecting the cables to a half height tape drive Always use the supplied power cable which is correct for your geographical location Caution 39 November 2012 Connecting the tape drive to an external SAS port ...

Page 40: ...ont panel Watch the boot screen carefully after installation If there are any error or unexpected messages go back and check the cabling carefully If this does not resolve the problem refer to Troubleshooting on page 61 for further guidelines 1019491 002 40 Chapter 3 Installing an external LTO tape drive ...

Page 41: ...nstalling drivers Windows We recommend that you download the latest driver from http www tandbergdata com before installation When the Windows Found New Hardware wizard runs follow the on screen instructions to install drivers from the download location Installing drivers other operating systems Drivers are included with the operating system and should be loaded automatically To upgrade drivers we...

Page 42: ... a blank cartridge Native backup applications can be used to check basic tape drive operation but they will not support all the advanced features of your tape drive We recommend that you upgrade your software application before running this test 1019491 002 42 Chapter 4 Verify installation ...

Page 43: ...ge 44 Understanding LED sequences on page 45 Front view of full height LTO tape drive with LEDs 5 Drive Error LED 1 On Off switch external drives only 6 Tape Error LED 2 Eject button 7 Clean LED 3 Reset 8 Encryption LED 4 Ready LED Figure 5 1 Front view of a full height external tape drive LTO 4 tape drives do not have an Encryption LED Note 43 November 2012 ...

Page 44: ...xternal tape drive Front view of half height LTO tape drive with LEDs 5 Tape LED 1 Cassette door 6 Drive LED 2 On Off switch external drives only 7 Ready LED 3 Encryption LED 8 Eject button 4 Clean LED Figure 5 3 Front view of a half height external tape drive Earlier LTO tape drives do not have an Encryption LED Note 1019491 002 44 Chapter 5 Understanding the LEDs ...

Page 45: ...derstanding LED sequences The LED sequences in the following table relate to the Ready Drive Error Tape Error and Clean LEDs The LTO 5 tape drive also has an Encryption LED that describes encryption status This is described separately in Encryption LED on page 48 The meaning of different patterns of LEDs without encryption enabled is as follows 45 November 2012 Understanding LED sequences ...

Page 46: ...wer cycle or reset the drive see Problems with cartridges on page 63 If it still fails call for service Power cycle or reset the drive see Problems with cartridges on page 63 The drive has failed to execute power on self test POST Ready and Clean OFF Drive and Tape FLASH If the error condition reappears call for service None This is normal The drive is ready for operation Ready is ON None The driv...

Page 47: ...ext backup load a new or known good cartridge If the Tape LED is now off discard the suspect tape cartridge If it is still on call for service The drive believes the current tape or the tape just ejected is faulty Tape FLASHES Write protect the cartridge by sliding the switch on the tape cartridge see Write protecting cartridges on page 57 The tape can be loaded and the data read Once the data is ...

Page 48: ...on key Off The tape drive is reading writing unencrypted data from another host or unloading a cartridge Off with Ready flashing green The drive is idle but the encryption key is loaded The drive is ready to read write encrypted data On solid blue The drive is reading writing encrypted data On solid blue with Ready flashing green There is an encryption related error This is cleared after unload ex...

Page 49: ...6 Operating your tape drive In this chapter Loading a cartridge on page 50 Unloading a cartridge on page 51 Removing power from the drive on page 52 49 November 2012 ...

Page 50: ...n 3 Ready LED Figure 6 1 Inserting a cartridge into a full height tape drive 2 Cartridge door 1 Arrow indicates leading direction 4 Ready LED 3 Label area Figure 6 2 Inserting a cartridge into a half height tape drive 1019491 002 50 Chapter 6 Operating your tape drive ...

Page 51: ...entle pressure until the drive takes the cartridge and loads it 3 The Ready light flashes green while the drive performs its load sequence When the cartridge is loaded the Ready light shows steady green Unloading a cartridge Never try to remove a cartridge before it is fully ejected Caution 51 November 2012 Unloading a cartridge ...

Page 52: ... rewind the tape to the beginning and eject the cartridge The rewind process may take up to 10 minutes The Ready light will flash to indicate that the unload is still in progress Removing power from the drive To ensure reliable operation do not remove power from the drive during read write fast search load and unload activities Do not remove power during a firmware upgrade 1019491 002 52 Chapter 6...

Page 53: ...on on page 55 Write protecting cartridges on page 57 Cleaning the tape drive on page 58 Handling cartridges on page 58 Operating and storage environment on page 58 Cartridges Cleaning cartridges The recommended cleaning cartridges is the Ultrium Universal Cleaning Cartridge This cleaning cartridge is designed to work with any LTO drive It may be used for up to 50 cleans Do not use the earlier LTO ...

Page 54: ...tape drive HH SAS only Tandberg Data LTO 4 tape drive Tandberg Data LTO 5 tape drive Tandberg Data LTO 6 tape drive Write Read LTO 6 media Write Read Write Read LTO 5 media Write Read Write Read Read Only LTO 4 media Write Read Write Read Read Only LTO 3 media Write Read Read Only LTO 2 media Read Only LTO 1 media WORM data cartridges LTO tape drives include support for both re writable and Write ...

Page 55: ...icy will determine when you need to use encryption For example it may be mandatory for company confidential and financial data but not for personal data Company policy will also define how encryption keys should be generated and managed Backup applications that support encryption will generate a key for you or allow you to enter a key manually Encryption with keys that are generated directly from ...

Page 56: ...o neither you nor Technical Support will be able to access the encrypted data This guarantees the security of your data but also means that you must be careful in the management of the encryption key used to generate the tape You should keep a record or backup of your encryption keys and store them in a secure place Warning separate from the computer running the backup software Does encryption aff...

Page 57: ...tes that the cartridge is protected To write enable a cartridge push the switch to the left to allow data re cording on the cartridge Figure 7 1 on page 57 illustrates the location of the write protect tab 1 Write protect tab Figure 7 1 Write protecting a cartridge Write protection will not protect your cartridges against magnets Write protection will not prevent a cartridge being erased by bulk e...

Page 58: ...e Tape LED on it has expired Handling cartridges Do not attempt to clean the tape path or tape guides inside the cartridge Do not leave cartridges in the drive The tape loses tension in the power off state which can lead to problems particularly if the drive has been moved Do not leave cartridges in excessively dry or humid conditions Do not leave cartridges in direct sunlight or in places where m...

Page 59: ...erating Wet bulb temperature should not exceed 26 C 79 F Tapes intended for long term storage should be stored in the plastic containers at temperatures between 5 C and 23 C 41 F and 73 F and 20 to 60 relative humidity 59 November 2012 Operating and storage environment ...

Page 60: ...1019491 002 60 Chapter 7 Use the correct media Notes ...

Page 61: ...uide 2 Has the system booted but the operating system has not seen the tape drive Check that the drive has power the READY light should be illuminated If it is not check that the power cable is connected correctly to the tape drive If READY is illuminated check the cabling between the tape drive and the SAS controller 3 Check the data cabling to the SAS FC or SCSI interface 4 If you are connecting...

Page 62: ...versal Cleaning Cartridge 5 Try the operation again 6 If the problem still occurs try using a different cartridge 7 If the problem is still there the problem probably lies with the drive or the host computer Has the drive been moved recently Have any cables been disconnected and reconnected Has the environment changed unusually hot cold damp or dry Has there been dust or dirt near the drive Have r...

Page 63: ...rise class backup applications can be made to interleave data from multiple sources such as clients or disks to keep the tape drive working at optimum performance Tape media type The data cartridge should match the specification of the tape drive A lower specification will have a lower transfer speed see Data cartridges on page 54 Data and file types The type of data being backed up or restored ca...

Page 64: ...is then reset as though you had turned the power off and then on again You may lose data if you force eject a cartridge The tape may also become unreadable because an EOD End of Data mark may not be properly written 3 If the cartridge is still jammed the tape drive has failed contact Technical Support Emergency reset As a last resort if the drive has disappeared from the system and appears to have...

Page 65: ...Use only Ultrium media see Use the correct media on page 53 3 Make sure that you have loaded the cartridge with the correct orientation see Loading a cartridge on page 50 4 Check for damage to your media and discard it if it is damaged 5 Use a new or known good piece of media and see if it loads If it does the original cartridge is faulty and should be discarded 6 Check if another LTO drive of the...

Page 66: ...1019491 002 66 Chapter 8 Troubleshooting Notes ...

Page 67: ...53 compatibility backup software 16 connecting SAS cables internal drive 24 25 connecting FC cables internal drive 28 connecting power cable external drive 39 connecting SAS cables external drive 37 connecting SCSI cables internal drive 29 conventions document IX text symbols X D data cartridges 54 default SCSI ID 30 document conventions IX drive front view 15 installing 19 operating 51 drivers in...

Page 68: ...shooting 45 loading cartridge 51 M media 54 mounting bay 19 mounting hardware 21 O operating systems 12 operation drives 51 optimizing performance 63 P performance optimizing 63 power cable external drive 39 power specification 16 S SCSI ID default 30 secure drive 33 supported models 11 symbols in text X T tape drive cleaning 58 technical support X text symbols X troubleshooting cartridges 63 gene...

Page 69: ...the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change L...

Page 70: ...d States other countries or both Microsoft and Windows are trademarks of the Microsoft group of companies Linux is a registered trademark of Linus Torvalds Other company product or service names may be trademarks or service marks of others ThinkServer External LTO 6 Tape Drive User Guide ...

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