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Lenovo System x3500 M4, Installation And Service Manual

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Removing and installing drives

Use this information to remove and install drives.

Depending on the server model, the server might come with a SATA attached DVD-ROM drive in bay 1.

The following illustrations show the location of the drive bays in the server. Your hardware might differ,
depending on the model.

Note:

If the server is configured for RAID operation using a ServeRAID adapter, you might have to

reconfigure your disk arrays after you install drives. See the ServeRAID adapter documentation for additional
information about RAID operation and complete instructions for using the ServeRAID adapter.

The following illustrations show the location of the drive bays in the 2.5-inch hot-swap SAS or hot-swap
SATA hard disk drive server models.

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7

6

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3

2

1

0

Drive bay 7-0

Figure 108. Server with eight 2.5-inch hard disk drives

194

System x3500 M4 Installation and Service Guide

Summary of Contents for System x3500 M4

Page 1: ...System x3500 M4 Installation and Service Guide Machine Type 7383 ...

Page 2: ...ormation document and the Safety Information and Environmental Notices and User Guide documents on the IBM Documentation CD Twelveth Edition September 2016 Copyright Lenovo 2014 2016 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35...

Page 3: ...ple swap hard disk drive 56 Installing a DVD drive 57 Installing an optional tape drive 59 Memory module installation 60 DIMM installation sequence 63 Memory mirrored channel 64 Memory rank sparing 65 Installing a DIMM 66 Installing a PCI X bracket 68 Installing an adapter 70 Installing an adapter on the PCI X bracket 73 Installing an optional ServeRAID adapter memory module 74 Installing a RAID a...

Page 4: ... 160 Solving undetermined problems 161 Problem determination tips 162 Recovering the server firmware UEFI update failure 163 In band manual recovery method 163 In band automated boot recovery method 164 Out of band method 164 Automated boot recovery ABR 164 Nx boot failure 165 Chapter 5 Parts listing Lenovo System x3500 M4 Type 7383 167 Replaceable server components 167 Structural parts 176 Power ...

Page 5: ...ance 1147 Before you call 1147 Using the documentation 1148 Getting help and information from the World Wide Web 1148 How to send DSA data 1148 Creating a personalized support web page 1148 Software service and support 1149 Hardware service and support 1149 Taiwan product service 1149 Appendix E Notices 1151 Trademarks 1152 Important notes 1152 Recycling information 1152 Particulate contamination ...

Page 6: ...iv System x3500 M4 Installation and Service Guide ...

Page 7: ...en Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Information før du installerer dette produktet Antes de instalar este produto le...

Page 8: ...ce an English language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document For example if a caution statement is labeled Statement 1 translations for that caution statement are in the Safety Information document under Statement 1 Be sure to read all caution and danger statements in this documentation before you perform the proc...

Page 9: ...disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn everything OFF 2 First remove power cords from outlet 3 Remove signal cables from connectors ...

Page 10: ...controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 CAUTION Use safe pra...

Page 11: ...all a strain relief bracket option over the end of the power cord that is connected to the device you must connect the other end of the power cord to an easily accessible power source Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached...

Page 12: ...re hazard and a shock hazard under certain conditions To avoid these hazards ensure that your system electrical requirements do not exceed branch circuit protection requirements Refer to the information that is provided with your device for electrical specifications Statement 15 CAUTION Make sure that the rack is secured properly to avoid tipping when the server unit is extended x System x3500 M4 ...

Page 13: ...any object on top of rack mounted devices Statement 27 CAUTION Hazardous moving parts are nearby 240VA Statement 35 CAUTION Hazardous energy present Voltages with hazardous energy might cause heating when shorted with metal which might result in splattered metal burns or both Copyright Lenovo 2014 2016 xi ...

Page 14: ...xii System x3500 M4 Installation and Service Guide ...

Page 15: ...ogies which help increase performance and reliability For more information see What your server offers on page 11 and Reliability availability and serviceability on page 15 You can obtain up to date information about the server and other server products at http shop lenovo com us en systems At http www lenovo com support you can create a personalized support page by identifying Lenovo products tha...

Page 16: ...00000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 Model type serial number Figure 1 ID label on the front of the server In addition the system service label which is on the cover of the server provides a QR code for mobile access to service information You can scan the QR code using a QR code reader and scanner with a mobile device and get quick access...

Page 17: ...r that region if available If a document is not available in the language for that region the English language version is displayed Use one of the following procedures to start the Documentation Browser If Autostart is enabled insert the CD into the CD or DVD drive The Documentation Browser starts automatically If Autostart is disabled or is not enabled for all users use one of the following proce...

Page 18: ...tributions Documents This document is in PDF format on the LenovoDocumentation CD It provides the open source notices Rack Safety Information This multilingual document provides translated versions of the caution and danger statements that appear in the rack documentation Each caution and danger statement has an assigned number which you can use to locate the corresponding statement in your native...

Page 19: ...t These notices provide information or advice that might help you avoid inconvenient or problem situations Attention These notices indicate potential damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage might occur Caution These statements indicate situations that can be potentially hazardous to you A caution statement is placed ...

Page 20: ... DIMMs RDIMMs 768 GB using load reduction DIMMs LRDIMMs Type PC3 8500 DDR3 1066 PC3 10600 DDR3 1333 PC3 12800 DDR3 1600 or PC3 14900 DDR3 1866 Single rank dual rank or quad rank Registered DIMM RDIMM unbuffered DIMM UDIMM or load reduced DIMM LRDIMM Supports depending on the model 2 GB unbuffered DIMM UDIMM 2 GB 4 GB 8 GB and 16 GB registered DIMMs RDIMMs 32 GB load reduction DIMM LRDIMM Drives SA...

Page 21: ...y depending on the model Up to two hot swap power supplies for redundancy support 550 watt ac 1 Support up to 95 watt processor 2 Support up to eight HDDs 3 GPU not supported 4 Support up to sixteen 1R 2R RDIMMs or UDIMMs 4R RDIMMs and LRDIMMs are not supported Up to two hot swap power supplies for redundancy support 750 watt ac 1 Support up to sixteen HDDs 2 GPU not supported 3 Support up to sixt...

Page 22: ... 512 MB Cache with optional FoD RAID 6 60 and SED upgrade RAID 5 50 512 MB Flash with optional FoD RAID 6 60 and SED upgrade RAID 5 50 1 GB Flash with optional FoD RAID 6 60 and SED upgrade RAID 5 50 and SED Zero Cache Integrated functions Integrated Management Module II IMM2 which consolidates multiple management functions in a single chip Intel I350AM4 Quad Port Gigabit Ethernet controller with ...

Page 23: ...t Server on 10 C to 28 C 50 0 F to 83 0 F altitude 2134 m 7000 ft to 3050 m 10000 ft Server off with standby power 5 C to 45 C 41 F to 113 F Shipment 40 C to 60 C 40 F to 140 F Humidity Server on 20 to 80 maximum dew point 21 C maximum rate of change 5 C hour Server off with standby power 8 to 80 maximum dew point 27 C Particulate contamination Attention Airborne particulates and reactive gases ac...

Page 24: ...ciency program go to http www ibm com systems x hardware energy star index html Product Type Computer server Year first manufactured 2012 Internal external power supply efficiency http www plugloadsolutions com psu_reports IBM_FSA011_550W_SO 301_Report pdf http www plugloadsolutions com psu_reports IBM_7001676 XXXX_550W_SO 458_Report pdf http www plugloadsolutions com psu_reports IBM_7001605 XXXX_...

Page 25: ... dhe ibm com infocenter director pubs index jsp or see http www ibm com systems software director resources html Dynamic System Analysis DSA The server comes with the Lenovo Dynamic System Analysis DSA Preboot diagnostic program stored in the integrated USB memory on the server DSA collects and analyzes system information to aid in diagnosing server problems as well as offering a rich set of diagn...

Page 26: ... compliance Configuration patterns Bare metal deployment Security management Upward integration Representational state transfer REST application programming interfaces and Windows PowerShell Simple network management protocol SNMP system log and e mail forwarding For more information see Using Lenovo XClarity Administrator on page 119 Integrated Management Module II IMM2 The Integrated Management ...

Page 27: ...dundant copy of all code and data that are addressable in the configured memory map Through the microprocessor memory controller chip set memory mirroring replicates and stores data across DIMMs on two or four memory channels simultaneously If a failure occurs the memory controller switches from the DIMMs on the primary channel to the DIMMs on the backup channel To enable memory mirroring through ...

Page 28: ...agement Module II IMM2 The remote presence feature provides the following functions Remotely viewing video with graphics resolutions up to 1600 x 1200 at 75 Hz regardless of the system state Remotely accessing the server using the keyboard and mouse from a remote client Mapping the CD or DVD drive diskette drive and USB flash drive on a remote client and mapping ISO and diskette image files as vir...

Page 29: ...has the following RAS features 3 year parts and 3 year labor limited warranty Machine Type 7383 24 hour support center Automatic error retry and recovery Automatic restart on nonmaskable interrupt NMI Automatic restart after a power failure Backup basic input output system switching under the control of the Integrated Management Module II IMM2 Built in monitoring for fan power temperature voltage ...

Page 30: ...h the Inter Integrated Circuit I2C protocol bus Uncorrectable error UE detection Upgradeable POST Unified Extensible Firmware Interface UEFI diagnostics IMM2 firmware and read only memory ROM resident code locally or over the LAN Vital product data VPD on microprocessors system board power supplies and SAS SATA hot swap hard disk drive or solid state drive backplane Wake on LAN capability Systems ...

Page 31: ...LEDs and power This section describes the controls and light emitting diodes LEDs and how to turn the server on and off For the locations of other LEDs on the system board see System board LEDs and controls on page 31 Front view The following illustration shows the controls LEDs and connectors on the front of the server 00 00 00 00 00 00 00 000000000000 000000000000 000000000000 000000000000 00000...

Page 32: ...the error See Light path diagnostics panel on page 20 for more information about the light path diagnostics Operator information panel This panel contains controls and LEDs that provide information about the status of the server For information about the controls and LEDs on the operator information panel see Operator information panel on page 18 Remind button This button places the system error L...

Page 33: ...ng signals from the Ethernet LAN that is connected to the Ethernet port that corresponds to that LED System locator LED Use this blue LED to visually locate the server among other servers You can use IBM Systems Director to light this LED remotely This LED is controlled by the IMM2 When you light the system locator LED the LED will blink and it will continue to blink until you turn it off Check lo...

Page 34: ...og and the system error log for information about the error 3 Save the log if necessary and clear the log afterwards Light path diagnostics panel The following illustration shows the front LEDs on the light path diagnostics panel The light path diagnostic panel can be seen from the front bezel Note The light path diagnostics LEDs remain lit only while the server is connected to power For more info...

Page 35: ...se this button only when directed by the Lenovo service support You might have to use a pen or the end of a straightened paper clip to press the button PCI slot 1 Insert a half length full height PCI Express adapter or a PCI X interposer card into this slot PCI slot 2 Insert a half length full height PCI Express adapter into this slot PCI slot 3 Insert a full length full height PCI Express adapter...

Page 36: ...00000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 00 00 00 00 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000000000 AC power Green DC power Green Error Amber Ethernet activity LED Ethernet link LED Figure 7 The LED...

Page 37: ...ll restart automatically when power is restored If your operating system supports the Wake on LAN feature the Wake on LAN feature can turn on the server What to do next 1 When 4 GB or more of memory physical or logical is installed some memory is reserved for various system resources and is unavailable to the operating system The amount of memory that is reserved for system resources depends on th...

Page 38: ...art an orderly shutdown of the operating system and turn off the server if your operating system supports this feature If the operating system stops functioning you can press and hold the power control button for more than 4 seconds to turn off the server The server can be turned off by Wake on LAN feature with the following limitation Note When you install any PCI adapter the power cords must be ...

Page 39: ...r that a 19990305 error code is displayed indicating that an operating system was not found but the server is otherwise working correctly If the server is not working correctly see Running DSA Preboot diagnostic programs on page 145 for information about how to run diagnostics Step 4 Follow the installation procedures in this chapter and use the correct tools Incorrectly installed devices can caus...

Page 40: ...send diagnostic data to Lenovo Standard upload http www ibm com de support ecurep send_http html Standard upload with the system serial number http www ecurep ibm com app upload_hw Secure upload http www ibm com de support ecurep send_http html secure Secure upload with the system serial number https www ecurep ibm com app upload_hw Server components The following illustration shows the major comp...

Page 41: ...ormation panel assembly SAS SATA backplane 2 5 inch SAS SATA 3 backplane 5 inch Simple swap 3 backplate 5 inch DVD drive Microprocessor 2 expansion board Fan filler Power paddle card RAID adapter battery RAID adapter battery holder SAS SATA backplane with the expander 2 5 inch 3 5 inch HDD cage filler 2 5 inch HDD cage filler Figure 8 Server components System board internal connectors The followin...

Page 42: ...dle Microprocessor 2 expansion board connector System management connector LAN 4 LAN 3 LAN 2 USB 5 USB 6 LAN 1 USB 3 USB 4 Video Serial NMI button Release pin PCI slot 6 PCI slot 5 PCI slot 4 PCI slot 3 PCI slot 2 USB tape drive Left side cover power cut off switch Figure 9 Internal connectors on system board The following illustration shows the internal connectors on the microprocessor 2 expansio...

Page 43: ...ard external connectors The following illustration shows the external connectors on the system board Video port Serial port NMI button USB ports Ethernet System management Figure 11 External connectors on system board System board switches and jumpers The following illustration shows the location and description of the switches and jumpers Chapter 2 Installing optional devices 29 ...

Page 44: ... number Switch name Default position Description 1 UEFI boot backup Off When this switch is off the primary firmware ROM page is loaded When this switch is on the secondary backup firmware ROM page is loaded Note Changing the position of the UEFI boot back switch before the server is turned on alters which flash ROM page is loaded Do not move the switch after the server is turned on This can cause...

Page 45: ...view the information in Safety on page v Installation guidelines on page 35 Handling static sensitive devices on page 37 and Turning off the server on page 23 2 Any system board switch or jumper block that is not shown in the illustrations in this document are reserved System board LEDs and controls The following illustration shows the light emitting diodes LEDs on the system board Any error LED c...

Page 46: ...4 error LED PCI slot 5 error LED PCI slot 6 error LED Light path LED Light path button System board error LED IMM2 heartbeat LED RTMM heartbeat LED Power Distribution board error LED Figure 13 LEDs and controls on system board The following illustration shows the LEDs on the microprocessor 2 expansion board 32 System x3500 M4 Installation and Service Guide ...

Page 47: ...e backplane connectors The following illustrations show the connectors on the 2 5 inch and 3 5 inch hard disk drive backplanes and the backplate assembly Configuration connector Signal connector Power connector Hard disk drive connectors Activity LED green Status LED amber Figure 15 Connectors on the 3 5 inch hard disk drive backplane Chapter 2 Installing optional devices 33 ...

Page 48: ...ard disk drive backplate assembly Configuration connector Signal connectors Power connector Hard disk drive connectors Activity LED green Status LED amber Figure 17 Connectors on the 2 5 inch hard disk drive backplane 34 System x3500 M4 Installation and Service Guide ...

Page 49: ...ling are supported For a list of supported optional devices for the server see http www lenovo com serverproven When you install your new server take the opportunity to download and apply the most recent firmware updates This step will help to ensure that any known issues are addressed and that your server is ready to function at maximum levels of performance To download firmware updates for your ...

Page 50: ... the server open or close a latch and so on Orange on a component or an orange label on or near a component indicates that the component can be hot swapped which means that if the server and operating system support hot swap capability you can remove or install the component while the server is running Orange can also indicate touch points on hot swap components See the instructions for removing o...

Page 51: ...g sleeved shirts before working inside the server do not wear cuff links while you are working inside the server Do not allow your necktie or scarf to hang inside the server Remove jewelry such as bracelets necklaces rings and loose fitting wrist watches Remove items from your shirt pocket such as pens and pencils that could fall into the server as you lean over it Avoid dropping any metallic obje...

Page 52: ...n guidelines on page 35 To open the media door complete the following steps Step 1 Check the status of the media door icon If the icon on the side of the bezel is in the unlocked position open the bezel media door directly 00 00 00 00 00 00 00 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 Media door icon Figure 19 Check status of media door...

Page 53: ...unlock the bezel media door then grasp the depressed area on the media door and pull the door open 00 00 00 00 00 00 00 000000 000000 000000 000000 000000 000000 000000 000000 000000 000000 Bezel media door Media door lock Figure 21 Slide blue tab to unlock bezel media door Step 5 When the media door is unlocked the icon on the side of the bezel will be in the unlocked position Chapter 2 Installin...

Page 54: ...ver is otherwise working correctly If the server is not working correctly see Running DSA Preboot diagnostic programs on page 145 for information about how to run diagnostics Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cord...

Page 55: ...d the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To remove the air baffle complete the following steps Step 1 Carefully turn the server on its side so that it is lying flat with the cover facing up Att...

Page 56: ...ation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To remove the fan cage assembly complete the following steps Step 1 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over Step ...

Page 57: ...00 00000 00000 00000 00 00 00 00 Thumbscrew Fan cage assembly Figure 25 Loosen thumb screw on fan cage Step 7 Rotate the fan cage release latch to the open position The fan cage will lift up slightly when the release latch is fully open Chapter 2 Installing optional devices 43 ...

Page 58: ... swap fan Use this information to install a simple swap fan in the server The server comes with two 120 mm x 38 mm simple swap fans in the fan cage assembly The following instructions can be used to install any simple swap fan in the server Notes 1 When you install the second microprocessor you must also install fan 2 and the air baffle that come with the second microprocessor upgrade kit The fan ...

Page 59: ... grounding system when you work inside the server with the power on If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To install a simple swap fan complete the following steps Step 1 Touch the static protective package that contains the simple swap fan to any unpainted metal surface on...

Page 60: ...removal c Close and fasten the release lever Step 5 Open the fan locking handle on the replacement fan Step 6 Insert the fan into the socket and close the handle to the locked position 46 System x3500 M4 Installation and Service Guide ...

Page 61: ...illustrations show the location of the drive bays in the server Your hardware might differ depending on the model Depending on the server model the server might come with a SATA attached DVD ROM drive in bay 1 Note If the server is configured for RAID operation using a ServeRAID adapter you might have to reconfigure your disk arrays after you install drives See the ServeRAID adapter documentation ...

Page 62: ...000 000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 00 00 00 00 00 00 7 6 5 4 3 2 1 0 Drive bay 7 0 Figure 30 Server with eight 2 5 inch hard disk drives 48 System x3500 M4 Installation and Service Guide ...

Page 63: ...00 000000000000 000000000000 000000000000 000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 00 00 00 00 00 00 7 6 5 4 3 2 1 0 Drive bay 7 0 Drive bay 15 8 Figure 31 Server with sixteen 2 5 inch hard disk drives Chapter 2 Installing optional devices 49 ...

Page 64: ...000 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 00 00 00 00 00 00 7 6 5 4 3 2 1 0 Drive bay 7 0 Drive bay 15 8 Drive bay 23 16 Figure 32 Server with twenty four 2 5 inch hard disk drives 50 System x3500 M4 Installation and Service Guide ...

Page 65: ...ive bay 31 24 Drive bay 7 0 Drive bay 15 8 Drive bay 23 16 Figure 33 Server with thirty two 2 5 inch hard disk drives The following illustrations show the location of the drive bays in the 3 5 inch hot swap SAS or hot swap SATA hard disk drive server models Chapter 2 Installing optional devices 51 ...

Page 66: ...0 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 Drive bay 0 Drive bay 1 Drive bay 2 Drive bay 3 Drive bay 4 Drive bay 5 Drive bay 6 Drive bay 7 Figure 34 Server with eight 3 5 inch hard disk drives The following illustrations show the location of the drive bays in the 2 5 inch and 3 5 inch hot swap SAS or hot swap SATA hard disk drive server models 52 System x3500...

Page 67: ...o set the SAS or SATA ID for that device Optional external tape drives and DVD ROM drives are examples of removable media drives You can install removable media drives only in bays 1 and 2 on models with eight 3 5 inch eight sixteen twenty four and thirty two 2 5 inch hard disk drives The electromagnetic interference EMI integrity and cooling of the server are protected by having all bays and PCI ...

Page 68: ...Safety on page v and Installation guidelines on page 35 Attention Static electricity that is released to internal server components when the server is powered on might cause the server to halt which might result in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when you work inside the server with the power on To install...

Page 69: ... about RAID operation and complete instructions for using ServeRAID manager Step 7 Close the bezel see Closing the bezel media door on page 183 Step 8 Lock the left side cover Installing a 3 5 inch hot swap hard disk drive Use this information to install a 3 5 inch hot swap SAS SATA hard disk drive Before installing a 3 5 inch hot swap hard disk drive read the following information Inspect the dri...

Page 70: ...e is operating correctly After you replace a failed hard disk drive the green activity LED flashes as the disk spins up The yellow LED turns off after approximately 1 minute If the new drive starts to rebuild the yellow LED flashes slowly and the green activity LED remains lit during the rebuild process If the yellow LED remains lit see the Hard disk drive problems on page 149 for more information...

Page 71: ...rom the package and place it on a static protective surface Step 5 Grasp the black drive handle and slide the blue release latch to the right and align the drive assembly with the guide rails in the bay 00 00 00 00 00 00 00 000000 000000 000000 000000 000000 000000 000000 00000 00000 00000 00000 00 00 0000 0000 0000 3 5 inch simple swap hard disk drive Filler panel Drive handle Release latch Figur...

Page 72: ...e beam do not view directly with optical instruments and avoid direct exposure to the beam Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnec...

Page 73: ...onal tape drive Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To install an optional full height tape drive complete the following steps Step 1 Unlock and remove the left side cover see Removing ...

Page 74: ...server configuration information changes When you restart the server the system displays a message that indicates that the memory configuration has changed The server supports only industry standard double data rate 3 DDR3 800 1066 1333 1600 or 1866 MHz PC3 6400 PC3 8500 PC3 10600 PC3 12800 or PC3 14900 registered or unbuffered synchronous dynamic random access memory SDRAM dual inline memory modu...

Page 75: ...e the type of a DIMM see the label on the DIMM The information on the label is in the format xxxxx nRxxx PC3v xxxxxx xx xx xxx The numeral in the sixth numerical position indicates whether the DIMM is single rank n 1 dual rank n 2 or quad rank n 4 The following rules apply to DDR3 RDIMM speed as it relates to the number of RDIMMs in a channel When you install 1 RDIMM per channel the memory runs at...

Page 76: ...ing LRDIMMs Note The amount of usable memory is reduced depending on the system configuration A certain amount of memory must be reserved for system resources To view the total amount of installed memory and the amount of configured memory run the Setup utility For additional information see Configuring the server on page 104 A minimum of one DIMM must be installed for each microprocessor For exam...

Page 77: ...IMM installed in slot 1 When you install additional DIMMs install them in the order shown in the following table to optimize system performance In general all three channels on the memory interface for each microprocessor can be populated in any order and have no matching requirements Table 5 Independent mode DIMM installation sequence Number of installed microprocessor DIMM connector population s...

Page 78: ...of memory using RDIMMs only 32 GB of addressable memory is available when you use memory mirrored channel The following diagram lists the DIMM connectors on each memory channel DIMM 3 DIMM 9 DIMM 6 DIMM 12 DIMM 2 DIMM 8 DIMM 5 DIMM 11 DIMM 1 DIMM 7 DIMM 4 DIMM 10 Microprocessor 1 DIMM 15 DIMM 21 DIMM 18 DIMM 24 DIMM 14 DIMM 20 DIMM 17 DIMM 23 DIMM 13 DIMM 19 DIMM 16 DIMM 22 Microprocessor 2 Channe...

Page 79: ...stalled in an unoccupied space An unused spare rank on the channel can be used to copy the contents of a failing rank on that channel You can enable rank sparing memory in the Setup utility see Starting the Setup utility on page 107 The following diagram lists the DIMM connectors on each memory channel Figure 43 Connectors on each memory channel Note You can install DIMMs for the microprocessor 2 ...

Page 80: ...stall a DIMM Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To install a DIMM complete the following steps Step 1 Unlock and remove the left side cover see Removing the left side cover on page 40 ...

Page 81: ...package Step 5 Turn the DIMM so that the alignment slot align correctly with the alignment tab Step 6 Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the DIMM connector see System board internal connectors on page 27 for the locations of the DIMM connectors Figure 45 Insert DIMM into connector Chapter 2 Installing optional devices 67 ...

Page 82: ...s on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To install a PCI X bracket complete the following steps Step 1 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over Step 2 Unlock and remove ...

Page 83: ...ansion slot cover Step 6 Remove the expansion slot cover kit in PCI slot 1 and save it for future use Step 7 Press the PCI X bracket firmly into PCI slot 1 Attention Incomplete insertion might cause damage to the system board or the adapter Step 8 Make sure the latch on the side of the PCI X bracket is secured to the rear of the server chassis Chapter 2 Installing optional devices 69 ...

Page 84: ...pters that the server supports and other information that you must consider when you install an adapter To confirm that the server supports the adapter that you are installing see http www lenovo com serverproven Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this section Do not set the maximum digital video adapter resolution ...

Page 85: ...5Y3768 95Y3766 Attention Static electricity that is released to internal server components when the server is powered on might cause the server to stop which might result in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when working inside the server with the power on Read the safety information in Safety on page v and ...

Page 86: ...firmly into the expansion slot 0 0 00 00 00 00 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0000 0000 0000 0000 0000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 Adapter Figure 49 Press adapter into expansion slot Attention Incomplete insertion might cause damage to the system board or the adapter S...

Page 87: ...to fall over Step 2 Unlock and remove the left side cover see Removing the left side cover on page 40 Step 3 See the documentation that comes with the adapter for any cabling instructions and information about jumper or switch settings It might be easier for you to route cables before you install the adapter Step 4 Touch the static protective package that contains the adapter to any unpainted meta...

Page 88: ...onfiguration tasks that are required for the adapter If you have other devices to install or remove do so now Installing an optional ServeRAID adapter memory module Use this information to install an optional ServeRAID adapter memory module Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn o...

Page 89: ...mes with batteries it is sometimes necessary to install the batteries in another location in the server to prevent the batteries from overheating Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To ...

Page 90: ...truct any components on the system board Step 5 Install the battery flash power module a Align the battery flash power module cable connector with the slot on the battery flash power module holder Place the battery flash power module into the battery flash power module holder and make sure that the battery flash power module holder engages the battery flash power module securely 76 System x3500 M4...

Page 91: ...e other devices to install or remove do so now Installing the microprocessor 2 expansion board Use this information to install the microprocessor 2 expansion board Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all e...

Page 92: ...t with the holes on the chassis and install the side bracket on the system board 000 000 000 00 00 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000 000 Microprocessor 2 expansion board bracket Thumbscrew Guide pins Figure 54 Align the side bracket b Slide the side bracket toward the rear of the server c Fasten the thumbscrew on the side bracket Step 6 I...

Page 93: ... Remove the cover on the microprocessor 2 expansion board connector from the system board 00 00 00 000 000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0000 0000 0000 0000 0000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 cover Figure 56 Remove cover Step 8 Make sure the microprocessor 2 expansion board rele...

Page 94: ...pins on the bottom of the chassis and the side bracket Guide pins Figure 58 Align CPU 2 expansion board Step 10 Align the holes on the microprocessor 2 expansion board to the guide pins on the system board Install the microprocessor 2 expansion board on the system board 80 System x3500 M4 Installation and Service Guide ...

Page 95: ...d 00 00 00 000 000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0000 0000 0000 0000 0000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 Microprocessor 2 expansion board connector Figure 60 Press CPU 2 expansion board on system board Notes 1 Static electricity that is released to internal server components when...

Page 96: ...000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 Thumbscrew Thumbscrew Figure 61 Rotate release lever to the front Note Press the microprocessor 2 expansion board connector to make sure the connector is seated securely on the system board Step 13 Fa...

Page 97: ...000000 00000000 00000000 0000 0000 0000 0000 0000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 Power connector Figure 63 Connect the power cable Note You might need to install the air baffle before connecting the power cable If you have other devices to install or remove do so now Installing a microprocessor and heat sink Use this information ...

Page 98: ...same server model you do not have to install the microprocessor with lowest stepping level and features in microprocessor socket 1 Read the documentation that comes with the microprocessor to determine whether you have to update the server firmware To download the latest level of server firmware and other code updates for the server go to http www ibm com support fixcentral The microprocessor spee...

Page 99: ...tic sensitive devices take precautions to avoid damage from static electricity For details about handling these devices see Handling static sensitive devices on page 37 To install a microprocessor and heat sink complete the following steps Step 1 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over Step 2 Unlock and ...

Page 100: ...ocessor socket c Open the microprocessor retainer Attention Do not touch the connectors on the microprocessor and the microprocessor socket Step 6 Install the microprocessor on the microprocessor socket a Touch the static protective package that contains the new microprocessor to any unpainted on the chassis or any unpainted metal surface on any other grounded rack component then carefully remove ...

Page 101: ...lign the installation tool with the microprocessor socket d Install the microprocessor using the following instructions for your installation tool If using Installation Tool A twist the handle on the microprocessor tool assembly counterclockwise to the open position to insert the microprocessor into the socket and lift the installation tool out of the socket If using Installation Tool B twist the ...

Page 102: ... the socket before you try to close the microprocessor retainer Do not touch the thermal material on the bottom of the heat sink or on top of the microprocessor Touching the thermal material will contaminate it Step 7 Remove the microprocessor socket dust cover tape or label from the surface of the microprocessor socket if one is present Store the socket cover in a safe place 88 System x3500 M4 In...

Page 103: ...t b Identify which release lever is labeled as the first release lever to close and close it c Close the second release lever on the microprocessor socket Microprocessor Microprocessor release lever Microprocessor release lever Figure 72 Close the second release lever Step 9 Install the heat sink Attention Do not set down the heat sink after you remove the plastic cover Do not touch the thermal gr...

Page 104: ...e down 4 Press firmly on the heat sink 5 Rotate the heat sink retention module release lever to the closed position and hook it underneath the lock tab Heat sink Microprocessor Heat sink release lever Retainer bracket Lock tab 2 1 Figure 74 Rotate heat sink Step 10 If you installed the second microprocessor install the air baffle see Replacing the air baffle on page 99 and fan 2 see Installing a s...

Page 105: ...aged or contaminated thermal grease on the microprocessor and heat sink complete the following steps Step 1 Place the heat sink on a clean work surface Step 2 Remove the cleaning pad from its package and unfold it completely Step 3 Use the cleaning pad to wipe the thermal grease from the bottom of the heat sink Note Make sure that all of the thermal grease is removed Step 4 Use a clean area of the...

Page 106: ...tp www ibm com systems bladecenter resources powerconfig html The server comes with one hot swap 12 volt output power supply that connects to power supply bay 1 The input voltage is 110 V ac or 220 V ac auto sensing Power supplies in the server must be with the same power rating or wattage to ensure that the server will operate correctly Power supply 1 is the default primary power supply If power ...

Page 107: ... on might cause the server to halt which might result in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when you work inside the server with the power on To install a hot swap power supply complete the following steps Note You must install the fan cage assembly before removing or installing the power supply Step 1 Touch ...

Page 108: ...me unplugged Step 5 Connect one end of the power cord for the new power supply into the connector on the back of the power supply then connect the other end of the power cord to a properly grounded electrical outlet Note If the server has been turned off you must wait approximately 3 minutes after you connect the server power cord to an electrical outlet before the power control button becomes act...

Page 109: ... A xx xx Hz Power supplies Figure 79 Attach redundant power information Installing a USB embedded hypervisor flash device Use this information to install a USB embedded hypervisor flash device Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconn...

Page 110: ...ting the installation Use this information to complete the installation To complete the installation complete the following steps Step 1 If you removed the fan cage assembly reinstall it see Replacing the fan cage assembly on page 97 Step 2 If you removed the air baffle reinstall it see Replacing the air baffle on page 99 Step 3 If you removed the server cover replace it see Replacing the left sid...

Page 111: ...tion Make sure that all wires and cables inside the server are routed correctly before you install the fan cage assembly Wiring that is not properly routed might be damaged or might prevent the fan cage assembly from seating properly in the server Read the safety information in Safety on page v and Installation guidelines on page 35 To replace the fan cage assembly complete the following steps Ste...

Page 112: ...00 000000000 000000000 000000000 2 Fan cage assembly Thumbscrew Figure 82 Rotate the fan cage release latch Step 4 Fasten the thumb screw on the fan cage release latch 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 00 00 00000 00000 00000 00 00 00 00 Thumbscrew Fan cage assembly Figure 83 Fasten the thumb screw 98 System x3500 M4 Installation and Service Guide ...

Page 113: ...nto the server until the positioning pins fit into the locating holes then press down on the air baffle until the pinch tab clicks into place 00 00 00 000 000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0000 0000 0000 0000 0000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 Air baffle Figure 84 Air baffle ins...

Page 114: ...00 00 0000 0000 0000 0000 0000 0000 0000 0000 0 0 0 0 0 0 00000 00000 00000 00000 00000 00000 00000 00000 00000 Left side cover Cover release latch Lock Figure 85 Set the bottom edge of the left side cover Step 2 Rotate the top edge of the cover toward the server and press inward on the cover until it clicks into place Step 3 Lock the cover using the key that comes with the server Connecting the c...

Page 115: ... 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 00 00 00 00 00 00 Power control button DVD drive eject button USB 1 USB 2 Reset button Remind button Bay 1 Bay 2 DVD drive activity LED Hard disk drive status LED amber Hard disk drive activity LED green Figure 86 Front of server The following illustration shows the locations of the input and output connectors on the rear of th...

Page 116: ...external devices for additional cabling instructions It might be easier for you to route cables before you connect the devices to the server Updating the server configuration Use this information to update the server configuration When you start the server for the first time after you add or remove a device you might receive a message that the configuration has changed The Setup utility starts aut...

Page 117: ...ller to acquire and apply UpdateXpress System Packs and individual firmware and device driver updates For additional information and to download the UpdateXpress System Pack Installer go to the ToolsCenter for System x and BladeCenter at https support lenovo com us en documents LNVO CENTER and click UpdateXpress System Pack Installer When you click an update an information page is displayed includ...

Page 118: ...e IMM2 see Using the Integrated Management Module II IMM2 on page 114 and the Integrated Management Module II User s Guide at http www ibm com support entry portal docdisplay lndocid migr 5086346 VMware ESXi embedded hypervisor An optional USB flash device with VMware ESXi embedded hypervisor software is available for purchase Hypervisor is virtualization software that enables multiple operating s...

Page 119: ...nfiguration and applications for configuring and managing the RAID arrays Server configuration RAID array configuration before operating system is installed RAID array management after operating system is installed ServeRAID M1115 adapter MegaRAID BIOS Configuration Utility press Ctrl H to start pre boot CLI press Ctrl P to start ServerGuide HII MegaRAID Storage Manager MSM MegaCLI Command Line In...

Page 120: ...rmation for the ServerGuide setup and configuration When you use the ServerGuide Setup and Installation CD you do not need setup diskettes You can use the CD to configure any supported Lenovo server model The setup program provides a list of tasks that are required to set up your server model On a server with a ServeRAID adapter or SAS SATA controller with RAID capabilities you can run the SAS SAT...

Page 121: ...logs Change interrupt request IRQ settings Resolve configuration conflicts Starting the Setup utility Use this information to start up the Setup utility To start the Setup utility complete the following steps Step 1 Turn on the server Note Approximately 5 to 10 seconds after the server is connected to power the power control button becomes active Step 2 When the prompt F1 Setup is displayed press ...

Page 122: ...onsole redirection enable or disable integrated Ethernet controllers the SAS SATA controllers SATA optical drive channels PCI slots and video controller If you disable a device it cannot be configured and the operating system will not be able to detect it this is equivalent to disconnecting the device Power Select this choice to view or change power capping to control consumption processors and pe...

Page 123: ...MAC address the current IMM2 IP address and host name define the static IMM2 IP address subnet mask and gateway address specify whether to use the static IP address or have DHCP assign the IMM2 IP address save the network changes and reset the IMM2 Reset IMM2 to Defaults Select this choice to view or reset IMM2 to the default settings Reset IMM2 Select this choice to reset IMM2 Recovery Select thi...

Page 124: ...hoice is on the full Setup utility menu only Boot Manager Select this choice to view add delete or change the device boot priority boot from a file select a one time boot or reset the boot order to the default setting System Event Logs Select this choice to enter the System Event Manager where you can view the POST event log and the system event log You can use the arrow keys to move between pages...

Page 125: ...nges or exit without saving them Passwords From the User Security menu choice you can set change and delete a power on password and an administrator password The User Security menu choice is on the full Setup utility menu only If you set only a power on password you must type the power on password to complete the system startup and to have access to the full Setup utility menu An administrator pas...

Page 126: ...e system board switch block SW4 to bypass the password check see System board switches and jumpers on page 29 for more information 1 2 3 4 Off On SW4 switch block Figure 88 Power on password switch Attention Before you change any switch settings or move any jumpers turn off the server then disconnect all power cords and external cables See the safety information that begins Safety on page v Do not...

Page 127: ...a secondary copy of the server firmware that you update only during the process of updating the server firmware If the primary copy of the server firmware becomes damaged use this backup copy To force the server to start from the backup copy turn off the server then change the position of the UEFI boot backup switch change switch 1 of the SW4 to the on position to enable the UEFI recovery mode Use...

Page 128: ...or signals an internal error When one of the microprocessors fail the server will disable the failing microprocessor and restart with the other microprocessor Automatic Server Restart ASR when POST is not complete or the operating system hangs and the operating system watchdog timer times out The IMM2 might be configured to watch for the operating system watchdog timer and reboot the system after ...

Page 129: ... docdisplay lndocid migr 5086346 Using the remote presence and blue screen capture features The remote presence and blue screen capture features are integrated functions of the Integrated Management Module II IMM2 The remote presence feature provides the following functions Remotely viewing video with graphics resolutions up to 1600 x 1200 at 75 Hz regardless of the system state Remotely accessing...

Page 130: ... can obtain the IMM2 IP address through the Setup utility and you can obtain the IMM2 host name from the IMM2 network access tag The server comes with a default IP address for the IMM2 of 192 168 70 125 To obtain the IP address complete the following steps Step 1 Turn off the server Note Approximately 5 to 10 seconds after the server is connected to power the power control button becomes active St...

Page 131: ...o USB flash device with embedded hypervisor The USB flash device can be installed in USB connectors on the system board see Internal cable routing and connectors on page 312 for the location of the connectors Hypervisor is virtualization software that enables multiple operating systems to run on a host system at the same time The USB flash device is required to activate the hypervisor functions To...

Page 132: ... upgrade key for Fibre Channel over Ethernet FCoE and iSCSI storage protocols that is integrated in the Integrated Management Module II IMM2 For more information and instructions for activating the Features on Demand Ethernet software key see the Lenovo Features on Demand User s Guide To download the document go to https fod lenovo com lkms log in and click Help Enabling Features on Demand RAID so...

Page 133: ...he following Preparing the network Installing and configuring the Lenovo XClarity Administrator virtual appliance Managing systems Setting up automatic problem notification optionally To manage systems based on the network topology that is implemented in your environment there are a number of different ways to connect manageable systems to the network and to set up the Lenovo XClarity Administrato...

Page 134: ...to locate and install updates and interim fixes complete the following steps Step 1 Make sure that you have run the Discovery and Inventory collection tasks Step 2 On a system that is connected to the Internet go to http www ibm com support fixcentral Step 3 From the Product family list select IBM Systems Director Step 4 From the Product list select IBM Systems Director Step 5 From the Installed v...

Page 135: ...also includes other required files to the server Make sure that you unpack the ASU and the required files to the same directory In addition to the application executable asu or asu64 the following files are required For Windows based operating systems ibm_rndis_server_os inf device cat For Linux based operating systems cdc_interface sh Step 4 After you install ASU use the following command syntax ...

Page 136: ...he actual procedure might vary slightly from what is described in this document 1 Go to http www lenovo com support 2 Click on the Downloads tab at the top of the panel 3 Under ToolsCenter select View ToolsCenter downloads 4 Select Advanced Settings Utility ASU 5 Scroll down and click on the link and download the ASU version for your operating system Scroll down and look under Online Help to downl...

Page 137: ...r select View ToolsCenter downloads d Select Advanced Settings Utility ASU e Scroll down and click on the link and download the ASU version for your operating system Step 2 ASU sets the DMI in the Integrated Management Module II IMM2 Select one of the following methods to access the Integrated Management Module II IMM2 to set the DMI Online from the target system LAN or keyboard console style KCS ...

Page 138: ...assword default values and not using the default values Examples that do not use the userid and password default values asu set SYSTEM_PROD_DATA SysInfoProdName m t_model user imm_user_id password imm_password asu set SYSTEM_PROD_DATA SysInfoSerialNum s n user imm_user_id password imm_password asu set SYSTEM_PROD_DATA SysEncloseAssetTag asset_tag user imm_user_id password imm_password Examples tha...

Page 139: ... is USERID imm_password The IMM2 account password 1 of 12 accounts The default value is PASSW0RD with a zero 0 not an O The following commands are examples of using the userid and password default values and not using the default values Examples that do not use the userid and password default values asu set SYSTEM_PROD_DATA SysInfoProdName m t_model host imm_ip user imm_user_id password imm_passwo...

Page 140: ...126 System x3500 M4 Installation and Service Guide ...

Page 141: ...urred If any hardware software or firmware was changed before the problem occurred if possible reverse those changes This might include any of the following items Hardware components Device drivers and firmware System software UEFI firmware System input power or network connections Step 2 View the light path diagnostics LEDs and event logs The server is designed for ease of diagnosis of hardware a...

Page 142: ...nd running preboot diagnostics For more information about UpdateXpress System Packs see http www ibm com support entry portal docdisplay lndocid SERV XPRESS and Updating the firmware on page 103 For more information about the Bootable Media Creator see https support lenovo com us en documents LNVO BOMC Be sure to separately install any listed critical updates that have release dates that are later...

Page 143: ...own problems and suggested solutions To search for troubleshooting procedures and RETAIN tips go to http www lenovo com support Step 8 Use the troubleshooting tables See Troubleshooting by symptom on page 147 to find a solution to a problem that has identifiable symptoms A single problem might cause multiple symptoms Follow the troubleshooting procedure for the most obvious symptom If that procedu...

Page 144: ... Microprocessor problems on page 152 for information about diagnosing microprocessor problems Before you run DSA you must determine whether the failing server is part of a shared hard disk drive cluster two or more servers sharing external storage devices If it is part of a cluster you can run all diagnostic programs except the ones that test the storage unit that is a hard disk drive in the stora...

Page 145: ...letion of POST see POST on page 143 for more information Successful completion of startup which is indicated by a readable display of the operating system desktop Step 3 Is there a readable image on the monitor screen No Find the failure symptom in Troubleshooting by symptom on page 147 if necessary see Solving undetermined problems on page 161 Yes Run DSA see Running DSA Preboot diagnostic progra...

Page 146: ...for diagnosing problems DSA Portable and DSA Preboot DSA Portable DSA Portable collects and analyzes system information to aid in diagnosing server problems DSA Portable runs on the server operating system and collects the following information about the server Drive health information Event logs for ServeRAID controllers and service processors IMM2 configuration information IMM2 environmental inf...

Page 147: ...tion Service processor Integrated Management Module II IMM2 status and configuration System configuration Vital product data firmware and UEFI configuration DSA Preboot also provides diagnostics for the following system components when they are installed 1 Emulex network adapter 2 IMM2 I2C bus 3 Light path diagnostics panel 4 Memory modules 5 Microprocessors 6 Optical devices CD or DVD 7 SAS or SA...

Page 148: ...heck log LED System locator LED Power on LED Ethernet activity LED Figure 89 Operator information panel The following table describes the LEDs on the operator information panel and suggested actions to correct the detected problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved If an action step is preceded by Trained technician ...

Page 149: ...he bezel Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved If an action step is preceded by Trained technician only that step must be performed only by a Trained technician Go to the IBM support website at http www lenovo com support to check for technical information hints tips and new device drivers or to submit a request for info...

Page 150: ...dicated by a lit LED on the system board are installed correctly See Installing a microprocessor and heat sink on page 288 for information about installation and requirements 2 Trained technician only Replace the failing microprocessor see Installing a microprocessor and heat sink on page 288 3 If the failure remains go to http www lenovo com support Microprocessor Microprocessor Configuration Whe...

Page 151: ...is lit a memory error has occurred Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server If the Configuration LED is not lit the system might detect a memory error Complete the following steps to correct the problem 1 Reseat or swap the DIMMs with lit LEDs 2 Check the system event logs for information abou...

Page 152: ...tem event logs remove one component at a time and restart the server after each component is removed 4 If the failure remains go to http www lenovo com support NMI A nonmaskable interrupt has occurred or the NMI button was pressed 1 Check the system event logs for information about the error see Event logs on page 141 2 Restart the server System board An error has occurred on the system battery th...

Page 153: ...ration shows the power supply LEDs on the rear of the server Figure 90 Power supply LEDs on the rear of the server 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 00 00 00 00 0000 0000 0000 0000 0...

Page 154: ... power supply Off On On Faulty power supply Replace the power supply On Off Off Power supply not fully seated faulty system board or faulty power supply 1 Reseat the power supply 2 If the system board error LED is not lit replace the power supply 3 Trained technician only If the system board error LED is lit replace the system board Typically indicates that a power supply is not fully seated On Of...

Page 155: ... on page 965 System event log This log contains POST and system management interrupt SMI events and all events that are generated by the baseboard management controller that is embedded in the Integrated Management Module II IMM2 You can view the contents of the system event log through the Setup utility and through the Dynamic System Analysis DSA program as IPMI event log The system event log is ...

Page 156: ...wing event logs without restarting the server Use this information to view the event logs without restarting the server If the server is not hung and the IMM2 is connected to a network methods are available for you to view one or more event logs without having to restart the server If you have installed Dynamic System Analysis DSA Portable you can use it to view the system event log as the IPMI ev...

Page 157: ...Obtaining the IMM2 host name on page 115 and Logging on to the web interface on page 116 The server is hung and no communication can be made with the IMM2 If DSA Preboot is installed restart the server and press F2 to start DSA Preboot and view the event logs see Running DSA Preboot diagnostic programs on page 145 for more information Alternatively you can restart the server and press F1 to start ...

Page 158: ...ware information For system specific information about the action that you should take as a result of a message that DSA generates see Appendix C DSA diagnostic test results on page 989 If you cannot find a problem by using DSA see Solving undetermined problems on page 161 for information about testing the server Note DSA Preboot might appear to be unresponsive when you start the program This is n...

Page 159: ...boot diagnostic programs Use this information to run the DSA Preboot diagnostic programs Note The DSA memory test might take up to 30 minutes to run If the problem is not a memory problem skip the memory test To run the DSA Preboot diagnostic programs complete the following steps Step 1 If the server is running turn off the server and all attached devices Step 2 Turn on all attached devices then t...

Page 160: ...x to exit the Execute Tests menu if you are running the DSA interactive menu or select Diagnostic Event Log in the graphical user interface To transfer DSA Preboot collections to an external USB device type the copy command in the DSA interactive menu If you are running the DSA graphical user interface GUI click the Success link in the Status column If you are running the DSA interactive menu CLI ...

Page 161: ...t path diagnostics on page 133 Step 2 Remove the software or device that you just added Step 3 Run Lenovo Dynamic System Analysis DSA to determine whether the server is running correctly for information about using DSA see Appendix C DSA diagnostic test results on page 989 Step 4 Reinstall the new software or new device CD DVD drive problems Follow the suggested actions in the order in which they ...

Page 162: ...ormation hints tips and new device drivers or to submit a request for information Table 16 General symptoms and actions Symptom Action A cover latch is broken an LED is not working or a similar problem has occurred If the part is a CRU replace it If the part is a microprocessor or the system board the part must be replaced by a trained technician The server is hung while the screen is on Cannot st...

Page 163: ... diagnostic tests again If the remaining drives are recognized replace the drive that you removed with a new one The server stops responding during the hard disk drive diagnostic test Remove the hard disk drive that was being tested when the server stopped responding and run the diagnostic test again If the hard disk drive diagnostic test runs successfully replace the drive that you removed with a...

Page 164: ...ittent problems and actions Symptom Action A problem occurs only occasionally and is difficult to diagnose 1 Make sure that All cables and cords are connected securely to the rear of the server and attached devices When the server is turned on air is flowing from the fan grille If there is no airflow the fan is not working This can cause the server to overheat and shut down 2 Check the system erro...

Page 165: ... memory that is displayed is less than the amount of installed physical memory Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Make sure that No error LEDs are lit on the operator information panel No DIMM error LEDs are lit on the system board Memory mirrored channel does not account for the discr...

Page 166: ...r Repeat as necessary 5 Reverse the DIMMs between the channels of the same microprocessor and then restart the server If the problem is related to a DIMM replace the failing DIMM 6 Trained technician only Install the failing DIMM into a DIMM connector for microprocessor 2 if installed to verify that the problem is not the microprocessor or the DIMM connector 7 Trained technician only Replace the s...

Page 167: ...must be performed only by a Trained technician Go to the IBM support website at http www lenovo com support to check for technical information hints tips and new device drivers or to submit a request for information Table 24 Monitor and video s symptoms and actions Symptom Action Testing the monitor 1 Make sure that the monitor cables are firmly connected 2 Try using a different monitor on the ser...

Page 168: ...discoloration Move the device and the monitor at least 305 mm 12 in apart and turn on the monitor Notes a To prevent diskette drive read write errors make sure that the distance between the monitor and any external diskette drive is at least 76 mm 3 in b Non Lenovo monitor cables might cause unpredictable problems 2 Reseat the monitor and cable 3 Replace the following components one at a time in t...

Page 169: ...rmation in the Setup utility Whenever memory or any other device is changed you must update the configuration 2 Reseat the device that you just installed 3 Replace the device that you just installed An Lenovo optional device that worked previously does not work now 1 Make sure that all of the cable connections for the device are secure 2 If the device comes with test instructions use those instruc...

Page 170: ...n the correct sequence 3 Reseat the following components a DIMMs b Trained technician only Power switch connector c Trained technician only Power backplane 4 Replace the following components one at a time in the order shown restarting the server each time a DIMMs b Trained technician only Power switch connector c Trained technician only Power backplane d Trained technician only System board 5 If y...

Page 171: ...processor Intel Xeon IvyBridge EP 2 0 GHz 20 MB 1600 MHz 95 W 40X7390 Microprocessor Intel Xeon IvyBridge EP 2 6 GHz 20 MB 1866 MHz 95 W 40X7391 Microprocessor Intel Xeon IvyBridge EP 2 2 GHz 25 MB 1866 MHz 95 W 40X7392 Microprocessor Intel Xeon IvyBridge EP 2 5 GHz 25 MB 1866 MHz 115 W 40X7393 Microprocessor Intel Xeon IvyBridge EP 2 8 GHz 25 MB 1866 MHz 115 W 40X7394 Microprocessor Intel Xeon Iv...

Page 172: ...he correct connector 2 Reseat the following components a Failing serial device b Serial cable 3 Replace the following components one at a time in the order shown restarting the server each time a Failing serial device b Serial cable c Trained technician only System board The serial port might print out some messages for debugging purposes during the uEFI and pDSA configuration stages Some external...

Page 173: ...he option is not available Make sure that the server supports the operating system If it does either no logical drive is defined SCSI RAID servers or the ServerGuide System Partition is not present Run the ServerGuide program and make sure that setup is complete Software problems Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved If ...

Page 174: ...se a power problem use the following general procedure Step 1 Turn off the server and disconnect all power cords Step 2 Check for loose cables in the power subsystem Also check for short circuits for example if a loose screw is causing a short circuit on a circuit board Step 3 Check the lit LEDs on the light path diagnostics panel see Light path diagnostics LEDs on page 135 Step 4 Remove the adapt...

Page 175: ...the server The LAN activity LED is lit when data is active on the Ethernet network If the LAN activity LED is off make sure that the hub and network are operating and that the correct device drivers are installed Step 6 Check for operating system specific causes of the problem Step 7 Make sure that the device drivers on the client and server are using the same protocol If the Ethernet controller s...

Page 176: ...sible have this information available when requesting assistance from Lenovo Machine type and model Microprocessor or hard disk drive upgrades Failure symptom Does the server fail the diagnostic tests What occurs When Where Does the failure occur on a single server or on multiple servers Is the failure repeatable Has this configuration ever worked What changes if any were made before the configura...

Page 177: ... the following sources Download the server firmware update from the World Wide Web Contact your Lenovo service representative To download the server firmware update package from the World Wide Web go to http www lenovo com support The flash memory of the server consists of a primary bank and a backup bank You must maintain a bootable UEFI firmware image in the backup bank If the server firmware in...

Page 178: ... Reinstall the system battery see Installing the system battery on page 235 Step 19 Reinstall the left side cover see Installing the left side cover on page 185 Step 20 Reconnect the power cord and any cables that you removed Step 21 Restart the server The system begins the power on self test POST Step 22 If these recovery efforts fail contact your Lenovo service representative for support In band...

Page 179: ... problems can cause the server to fail POST the power on self test If this occurs the server responds in either of the following ways The server restarts automatically and attempts POST again The server hangs and you must manually restart the server for the server to attempt POST again After a specified number of consecutive attempts automatic or manual the Nx boot failure feature causes the serve...

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Page 181: ...ble parts is your responsibility If Lenovo acquires or installs a consumable component at your request you will be charged for the service Tier 1 customer replaceable unit CRU Replacement of Tier 1 CRUs is your responsibility If Lenovo installs a Tier 1 CRU at your request you will be charged for the installation Tier 2 customer replaceable unit You may install a Tier 2 CRU yourself or request Len...

Page 182: ...p 500 GB 7 2 K SATA 81Y9727 3 Hard disk drive 2 5 inch hot swap 1 TB 7 2 K SATA 81Y9731 3 Hard disk drive 2 5 inch hot swap 128 GB SATA Slim 90Y8649 3 Hard disk drive 2 5 inch hot swap 250 GB SATA Slim 90Y8644 3 Hard disk drive 2 5 inch hot swap 500 GB 7 2 K NL SAS 00NA857 3 Hard disk drive 2 5 inch hot swap 1 TB 7 2 K NL SAS 81Y9691 3 Hard disk drive 2 5 inch hot swap 300 GB 10 K SAS 90Y8878 3 Ha...

Page 183: ...SAS SED 90Y8945 4 Hard disk drive 3 5 inch hot swap 500 GB 7 2 K NL SATA 81Y9787 4 Hard disk drive 3 5 inch hot swap 1 TB 7 2 K NL SATA 81Y9791 4 Hard disk drive 3 5 inch hot swap 2 TB 7 2 K NL SATA 81Y9795 4 Hard disk drive 3 5 inch G2 hot swap 2TB 7 2 K 6Gbps 512e NL SATA 00FN114 4 Hard disk drive 3 5 inch simple swap 1 TB 7 2 K NL SATA 81Y9807 4 Hard disk drive 3 5 inch G2 simple swap 2TB 7 2 K...

Page 184: ...hot swap 2TB 7 2 K 6Gbps 512e NL SAS 00ML219 4 Self Encrypting drive 3 5 inch G2 hot swap 2TB 7 2 K 12Gbps 512e NL SAS 00FN239 4 Self Encrypting drive 3 5 inch G2 hot swap 4TB 7 2 K 6Gbps 512e NL SAS 00ML224 4 Self Encrypting drive 3 5 inch G2 hot swap 4TB 7 2 K 12Gbps 512e NL SAS 00FN249 4 Self Encrypting drive 3 5 inch G2 hot swap 6TB 7 2 K 6Gbps 512e NL SAS 00ML229 4 Self Encrypting drive 3 5 i...

Page 185: ... 16 800 GB High IOPS MLC modular adapter 90Y4370 16 300 GB High IOPS SLC modular adapter 90Y4374 16 6 Gb SAS HBA 46C8935 16 N2215 SAS SATA HBA 47C8676 16 Video adapter NVIDIA Quadro 6000 43V5921 16 Video adapter NVIDIA Quadro K600 90Y2383 16 Video adapter NVIDIA Quadro K2000 90Y2379 16 Video adapter NVIDIA Quadro K4000 90Y2375 16 Video adapter NVIDIA Quadro K5000 90Y2387 16 Video adapter NVIDIA Te...

Page 186: ...ssor Intel Xeon E5 2650 v2 2 6 GHz 20 MB 1866 MHz 95 W 8 core 00Y2783 22 Microprocessor Intel Xeon E5 2650L v2 1 7 GHz 25 MB 1600 MHz 70 W 10 core 00Y2793 22 Microprocessor Intel Xeon E5 2660 v2 2 2 GHz 25 MB 1866 MHz 95 W 10 core 00Y2784 22 Microprocessor Intel Xeon E5 2667 v2 3 3 GHz 25 MB 1866 MHz 130 W 8 core 00Y2791 22 Microprocessor Intel Xeon E5 2670 v2 2 5 GHz 25 MB 1866 MHz 115 W 10 core ...

Page 187: ...re 81Y5171 22 Microprocessor Intel Xeon E5 2648L 1 80 GHz 20 MB 1600 MHz 70 W 8 core 95Y4671 22 Microprocessor Intel Xeon E5 2658 2 10 GHz 20 MB 1600 MHz 95 W 8 core 95Y4676 22 Microprocessor Intel Xeon E5 2670 2 60 GHz 20 MB 1600 MHz 115 W 8 core 81Y9419 23 Retention module heat sink 94Y7739 24 Memory 4 GB dual rank 1 35 V DDR3 1333 MHz UDIMM 49Y1422 24 Memory 4 GB dual rank 1 35 V DDR3 1600 MHz ...

Page 188: ...E6Y EAY EBY ECY EDY 00Y8285 25 System board Note Type 7383 A5x B5x C5x C7x C9x D5x F5x G5x G9x H5x J5x E7Y E8Y E9Y EMY E7Y E8Y E9Y EMY ELx ERx ESx ETx EPY EQY EWY 00AL016 26 Power supply 500 W ac 94Y8110 26 550W High Efficiency Platinum AC Power Supply 94Y8163 26 Power supply 550W ac 94Y8290 26 Power supply 750 W ac 94Y8114 26 Power supply 750 W ac 94Y8309 26 Power supply 750 W ac 94Y8116 26 Power...

Page 189: ...99 2m SFF 8088 to SFF 8088 6Gbps External Mini SAS Cable 00YE300 4m SFF 8088 to SFF 8088 6Gbps External Mini SAS Cable 00YE301 6m SFF 8088 to SFF 8088 6Gbps External Mini SAS Cable 00YE302 0 5m SFF 8644 to SFF 8088 6Gbps External Mini SAS Cable 00YE303 1m SFF 8644 to SFF 8088 7Gbps External Mini SAS Cable 00YE304 2m SFF 8644 to SFF 8088 8Gbps External Mini SAS Cable 00YE305 4m SFF 8644 to SFF 8088...

Page 190: ...re ESXi downloads 42D0545 Supercap pack 47C8696 Keyboard 94Y6050 Keyboard 94Y6108 Keyboard 00MW364 Woody Bracket 00MW309 Alcohol wipe 00MP352 Consumable parts parts that are purchased separately are not covered by the Lenovo Statement of Limited Warranty The following consumable parts are available for purchase from the Lenovo retail store Index Description Part number Keylock assembly random keye...

Page 191: ...ry slightly from what is described in this document 1 Go to http www ibm com 2 From the Products menu select Upgrades accessories parts 3 Click Obtain maintenance parts then follow the instructions to order the part from the retail store If you need help with your order call the toll free number that is listed on the retail parts page or contact your local Lenovo representative for assistance Powe...

Page 192: ...dagascar Mali Martinique Mauritania Mauritius Mayotte Moldova Republic of Monaco Mongolia Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Reunion Romania Russian Federation Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Slovakia Slovenia Republic of Somalia Spain Suriname Sweden Syrian Arab Republic Tajikistan Tahiti Togo Tunisia Turkey Turkmenistan Ukraine Uppe...

Page 193: ...cronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Thailand Taiwan United States of America Venezuela 39M5076 39M5512 United States of America 39M5463 Taiwan 39M5087 Thailand 39M5219 Korea Democratic People s Republic of Korea Republic of 39M5199 Japan 39M5068 Argentina Paraguay Uruguay 39M5226 India 39M5240 39M5241 Brazil 39M5375 39M5378 39M5509 Canada ...

Page 194: ...180 System x3500 M4 Installation and Service Guide ...

Page 195: ...rts listing Lenovo System x3500 M4 Type 7383 on page 167 to determine whether a component is a structural part Tier 1 CRU or Tier 2 CRU For information about the terms of the warranty see the Warranty Information document that comes with the server For more information about getting service and assistance see Appendix D Getting help and technical assistance on page 1147 Returning a device or compo...

Page 196: ...oth the cover and the bezel Step 3 Open the bezel by pressing the button on the left edge of the bezel and rotate the left side of the bezel away from the server 00 00 00 00 00 00 00 00000 00000 00000 00000 00000 00000 00000 00000 00000 00000 00000 00000 00000 Release button Figure 93 Open the bezel Step 4 From inside of the top section of the bezel door slide the blue tab up to unlock the bezel m...

Page 197: ...icon in unlocked position Closing the bezel media door Use this information to close the bezel media door Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To close the media door complete the follow...

Page 198: ... that the server is working correctly Start the server and make sure that the operating system starts if an operating system is installed or that a 19990305 error code is displayed indicating that an operating system was not found but the server is otherwise working correctly If the server is not working correctly see Running DSA Preboot diagnostic programs on page 145 for information about how to...

Page 199: ... to turn off the server and peripheral devices and disconnect the power cords and all external cables To install the left side server cover complete the following steps Step 1 Set the bottom edge of the left side cover on the bottom ledge of the server 00 00 00 00 00 0000 0000 0000 0000 0000 0000 0000 0000 0 0 0 0 0 0 00000 00000 00000 00000 00000 00000 00000 00000 00000 Left side cover Cover rele...

Page 200: ...s Step 1 Unlock the left side cover using the key that comes with the server Note You must unlock the left side cover to open or remove the bezel When you lock the left side cover it locks both the cover and the bezel Step 2 Open the bezel by pressing the button on the left edge of the bezel and rotate the left side of the bezel away from the server 00 00 00 00 00 00 00 00000 00000 00000 00000 000...

Page 201: ...ormation in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To install the bezel complete the following steps Step 1 Unlock the left side cover using the key that comes with the server Note You must unlock the left side cover to...

Page 202: ...ing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To rotate the front feet complete the following steps Step 1 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over Step 2 Carefully position the server on a flat surface wi...

Page 203: ... Use this information to remove the air baffle from the server Note When you install the second microprocessor you must also install fan 2 and the air baffle that come with the second microprocessor upgrade kit Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral d...

Page 204: ...e the air baffle before you turn on the server Operating the server with the air baffle removed might damage server components when two microprocessors installed If you are instructed to return the server component or optional device follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing the air baffle Use this information to install the ...

Page 205: ...000 00000000 0000 0000 0000 0000 0000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 Air baffle Figure 105 Air baffle installation Step 5 Install and lock the left side cover see Installing the left side cover on page 185 If you have replaced a server component or installed an optional device in the server you need to reconnect the power cords a...

Page 206: ...sh power module holder out of the guide pin 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 00 00 00 00 00 00 00 0000000 0000000 0000000 0000000 0000000 Battery flash power module holder Figure 106 Battery or flash power module holder removal If you are instructed to return the server component or optional device follow all packaging in...

Page 207: ...000000 000000000 000000000 000000000 000000000 00 00 00 00 00 00 00 0000000 0000000 0000000 0000000 0000000 Battery flash power module holder Guide pins Figure 107 Battery or flash power module holder installation Step 4 Make sure that the battery or flash power module holder is secured firmly Step 5 Install and lock the left side cover see Installing the left side cover on page 185 If you have re...

Page 208: ...nal information about RAID operation and complete instructions for using the ServeRAID adapter The following illustrations show the location of the drive bays in the 2 5 inch hot swap SAS or hot swap SATA hard disk drive server models 00 00 00 00 00 00 00 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 0000000000000 ...

Page 209: ...00000000000 000000000000 000000000000 000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 00 00 00 00 00 00 7 6 5 4 3 2 1 0 Drive bay 7 0 Drive bay 15 8 Figure 109 Server with sixteen 2 5 inch hard disk drives Chapter 6 Removing and replacing components 195 ...

Page 210: ...00 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 00 00 00 00 00 00 7 6 5 4 3 2 1 0 Drive bay 7 0 Drive bay 15 8 Drive bay 23 16 Figure 110 Server with twenty four 2 5 inch hard disk drives 196 System x3500 M4 Installation and Service Guide ...

Page 211: ...bay 31 24 Drive bay 7 0 Drive bay 15 8 Drive bay 23 16 Figure 111 Server with thirty two 2 5 inch hard disk drives The following illustrations show the location of the drive bays in the 3 5 inch hot swap SAS or hot swap SATA hard disk drive server models Chapter 6 Removing and replacing components 197 ...

Page 212: ...trations show the location of the drive bays in the 2 5 inch and 3 5 inch hot swap SAS or hot swap SATA hard disk drive server models 00 00 00 00 00 00 00 000000000000 000000000000 000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 00 00 00 00 00 00 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 ...

Page 213: ...pter slot cover in the event that you later remove the drive or adapter For a complete list of supported options for the server see http www lenovo com serverproven Removing a 2 5 inch hot swap hard disk drive Use this information to remove a 2 5 inch hot swap hard disk drive Read the safety information in Safety on page v and Installation guidelines on page 35 Attention Static electricity that is...

Page 214: ...BOD the drives are presented to the operating system without a RAID configuration For a list of supported optional devices for the server see http www lenovo com serverproven Inspect the drive and drive bay for signs of damage Make sure that the drive is correctly installed in the drive bay See the documentation for the ServeRAID adapter for instructions for installing a hard disk drive All hot sw...

Page 215: ...00000 000000 00000 00000 00000 00000 Hard disk drive assembly Filler panel Release latch Drive handle Figure 115 Hot swap hard disk drive installation Notes 1 After you install the hard disk drive check the disk drive status LEDs to verify that the hard disk drive is operating correctly If the yellow hard disk drive status LED is lit continuously that drive is faulty and must be replaced If the gr...

Page 216: ...000 000000 000000 000000 00000 00000 00000 00000 000 000 00000 00000 00000 00000 Drive tray Hot swap hard disk drive Release latch Figure 116 Pull out the drive If you are instructed to return the server component or optional device follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing a 3 5 inch hot swap hard disk drive Use this informa...

Page 217: ...000 00000 Drive tray Hot swap hard disk drive Release latch Figure 117 Hot swap hard disk drive installation Step 7 Rotate the drive tray handle to the closed position Step 8 Check the hard disk drive status indicator to make sure that the hard disk drive is operating correctly After you replace a failed hard disk drive the green activity LED flashes as the disk spins up The yellow LED turns off a...

Page 218: ... bay 00 00 00 00 00 00 00 000000 000000 000000 000000 000000 000000 000000 00000 00000 00000 00000 00 00 0000 0000 0000 3 5 inch simple swap hard disk drive Filler panel Drive handle Release latch Figure 118 Simple swap hard disk drive removal If you are instructed to return the server component or optional device follow all packaging instructions and use any packaging materials for shipping that ...

Page 219: ...ple swap hard disk drive Filler panel Drive handle Release latch Figure 119 Simple swap hard disk drive installation Step 6 Gently push the drive into the bay until the drive stops Step 7 Close the bezel see Closing the bezel media door on page 183 Step 8 Lock the left side cover If you have replaced a server component or installed an optional device in the server you need to reconnect the power c...

Page 220: ...nstalling a DVD drive Use this information to install a DVD drive If you are replacing a drive make sure that You have all the cables and other equipment that are specified in the documentation that comes with the new drive You have checked the instructions that come with the new drive to determine whether you must set any switches or jumpers in the drive You have removed the blue optical drive ra...

Page 221: ... steps Step 1 Unlock and remove the left side cover see Removing the left side cover on page 184 Step 2 Open the bezel see Opening the bezel media door on page 181 Step 3 Remove the air baffle if installed see Removing the air baffle on page 189 Step 4 Remove the fan cage assembly see Removing the fan cage assembly on page 272 Step 5 Touch the static protective package that contains the DVD drive ...

Page 222: ...ll external cables and turn on the server and peripheral devices Removing an optional tape drive Use this information to remove an optional tape drive Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cable...

Page 223: ...rds and all external cables To install an optional full height tape drive complete the following steps Step 1 Unlock and remove the left side cover see Removing the left side cover on page 184 Step 2 Open the bezel see Opening the bezel media door on page 181 Step 3 Remove the air baffle if installed see Removing the air baffle on page 189 Step 4 Remove the fan cage assembly see Removing the fan c...

Page 224: ...D option Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To remove a SAS SATA 8 Pac HDD option complete the following steps Step 1 Remove the bezel see Removing the bezel on page 186 Step 2 Remove ...

Page 225: ...sk drive cage if necessary a Align the 2 5 inch hard disk drive cage with the chassis to the area highlighted in grey as follows and install it in the server Note If you are upgrading the hard disk drive bays from 16 to 24 and the 2 5 inch hard disk drive cage is already installed keep the new 2 5 inch hard disk drive cage comes with the option in a safe place for potential future use 00 00 00 00 ...

Page 226: ...e four screws Step 5 Install the 2 5 inch hot swap hard disk drive backplane see Installing the 2 5 inch hard disk drive backplane on page 246 Install backplane for drive bay 8 15 when you are upgrading the number of 2 5 inch hard disk drives to 16 Install backplane for drive bay 16 23 when you are upgrading the number of 2 5 inch hard disk drives to 24 Figure 126 Install backplane for bay 8 15 an...

Page 227: ...e power cords and any cables that you removed Step 13 Slide the server into the rack If you have replaced a server component or installed an optional device in the server you need to reconnect the power cords and all external cables and turn on the server and peripheral devices Removing an adapter Use this information to remove an adapter Read the safety information in Safety on page v and Install...

Page 228: ...n lift the adapter out of the server 0 0 00 00 00 00 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0000 0000 0000 0000 0000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 Adapter Figure 129 Pull the adapter out of the adapter connector Note If you have installed the optional ServeRAID adapter memory mo...

Page 229: ...an adapter on the PCI X bracket complete the following steps Step 1 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over Step 2 Unlock and remove the left side cover see Removing the left side cover on page 184 Step 3 Disconnect the cables from the adapter Step 4 Rotate the adapter retention brackets on the PCI X bra...

Page 230: ...orted for any add on video adapter that you install in the server Avoid touching the components and gold edge connectors on the adapter The server uses a rotational interrupt technique to configure PCI adapters so that you can install PCI adapters that do not support sharing of PCI interrupts The following table lists the option part numbers and CRU part numbers for the network adapters Table 34 N...

Page 231: ...ng the left side cover on page 184 Step 3 See the documentation that comes with the adapter for any cabling instructions and information about jumper or switch settings It might be easier for you to route cables before you install the adapter Step 4 Touch the static protective package that contains the adapter to any unpainted metal surface on the server then remove the adapter from the package St...

Page 232: ...cords and all external cables and turn on the server and peripheral devices Note If the server is configured for RAID operation through an optional ServeRAID adapter you might have to reconfigure your disk arrays after you install an adapter See the ServeRAID documentation on the Lenovo ServerRAID Support CD for additional information about RAID operation and complete instructions for using ServeR...

Page 233: ... X bracket to the open position Note Remove the expansion slot cover if it is installed on the PCI X bracket and save it for future use 000 000 000 00 00 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000 000 00 00 00 00 00 Adapter Adapter connectors Expansion slot cover Figure 133 Rotate the adapter retention brackets to the open position Step 7 Remove t...

Page 234: ...RAID adapter battery or flash power module remotely in the server Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables If a ServeRAID adapter battery or flash power module is installed and you need to r...

Page 235: ...to turn off the server and peripheral devices and disconnect the power cords and all external cables Note When you install any RAID adapter that comes with batteries it is sometimes necessary to install the batteries in another location in the server to prevent the batteries from overheating To install a RAID adapter battery or flash power module remotely in the server complete the following steps...

Page 236: ...truct any components on the system board Step 6 Install the battery flash power module a Align the battery flash power module cable connector with the slot on the battery flash power module holder Place the battery flash power module into the battery flash power module holder and make sure that the battery flash power module holder engages the battery flash power module securely 222 System x3500 M...

Page 237: ...nent or installed an optional device in the server you need to reconnect the power cords and all external cables and turn on the server and peripheral devices Note You must wait approximately 3 minutes after you connect the server power cord to an electrical outlet before the power control button becomes active Removing an optional ServeRAID adapter memory module Use this information to remove an ...

Page 238: ...ing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To install an optional ServeRAID adapter memory module complete the following steps Step 1 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over Step 2 Unlock and remove th...

Page 239: ...5 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To remove a PCI X bracket complete the following steps Step 1 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over Step 2 Unlock and remove the left sid...

Page 240: ...a PCI X bracket Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To install a PCI X bracket complete the following steps Step 1 Carefully turn the server on its side so that it is lying flat with th...

Page 241: ... 000000000 000000000 000000000 000000000 000000000 000000000 000 000 Expansion slot cover kit Figure 140 Remove screw that secures the expansion slot cover Step 6 Remove the expansion slot cover kit in PCI slot 1 and save it for future use Step 7 Press the PCI X bracket firmly into PCI slot 1 Attention Incomplete insertion might cause damage to the system board or the adapter Step 8 Make sure the ...

Page 242: ... the power cords and all external cables and turn on the server and peripheral devices Removing a simple swap fan Use this information to remove a simple swap fan in the server The server comes with two 120 mm x 38 mm simple swap fans in the fan cage assembly The following instructions can be used to install any simple swap fan in the server Notes 1 When you install the second microprocessor you m...

Page 243: ...ered on might cause the server to halt which might result in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when you work inside the server with the power on If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables ...

Page 244: ...use any packaging materials for shipping that are supplied to you Installing a simple swap fan Use this information to install a simple swap fan in the server The server comes with two 120 mm x 38 mm simple swap fans in the fan cage assembly The following instructions can be used to install any simple swap fan in the server Notes 1 When you install the second microprocessor you must also install f...

Page 245: ...ounding system when you work inside the server with the power on If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To install a simple swap fan complete the following steps Step 1 Touch the static protective package that contains the simple swap fan to any unpainted metal surface on th...

Page 246: ...removal c Close and fasten the release lever Step 5 Open the fan locking handle on the replacement fan Step 6 Insert the fan into the socket and close the handle to the locked position 232 System x3500 M4 Installation and Service Guide ...

Page 247: ...cage cover Step 8 Install and lock the left side cover see Replacing the left side cover on page 99 If you have replaced a server component or installed an optional device in the server you need to reconnect the power cords and all external cables and turn on the server and peripheral devices Removing the system battery Use this information to remove the system battery The following illustration s...

Page 248: ...allow the server to fall over Step 2 Unlock and remove the left side cover see Removing the left side cover on page 184 Step 3 Remove the system battery a If there is a rubber cover on the battery holder use your fingers to lift the battery cover from the battery connector b Use one finger to tilt the battery horizontally out of its socket pushing it away from the socket Attention Neither tilt nor...

Page 249: ...on Installing the system battery Use this information to install the system battery The following notes describe information that you must consider when you replace the battery in the server Battery Figure 149 System battery You must replace the battery with a lithium battery of the same type from the same manufacturer To order replacement batteries call 1 800 426 7378 within the United States and...

Page 250: ...eat to more than 100 C 212 F Repair or disassemble To install the replacement battery complete the following steps Step 1 Follow any special handling and installation instructions that come with the replacement battery Step 2 Insert the new battery a Tilt the battery so that you can insert it into the socket on the side opposite the battery clip Figure 150 Tilt the battery b Press the battery down...

Page 251: ...er cords and all external cables To remove the USB cable and light path diagnostics assembly from the server complete the following steps Step 1 Carefully lay the server down on its side Step 2 Unlock and remove the left side cover see Removing the left side cover on page 184 Step 3 Remove the air baffle see Removing the air baffle on page 189 Step 4 Remove the fan cage assembly see Removing the f...

Page 252: ...d light path diagnostics assembly complete the following steps Step 1 Carefully lay the server down on its side Step 2 Unlock and remove the left side cover see Removing the left side cover on page 184 Step 3 Remove the air baffle see Removing the air baffle on page 189 Step 4 Remove the fan cage assembly see Removing the fan cage assembly on page 272 Step 5 Stand the server back up in its vertica...

Page 253: ...er and peripheral devices Removing the light path diagnostics assembly Use the information to remove the light path diagnostics assembly Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To remove th...

Page 254: ... 00 00 00 00 Latch Figure 153 Release latch Step 9 Pry the holes on the light path diagnostics assembly bracket to release the light path diagnostics assembly 00 00 00 00 00 00 00 00 Holes Light path diagnostics assembly Front USB cable and light path diagnostics bracket Figure 154 Pry holes on LED If you are instructed to return the server component or optional device follow all packaging instruc...

Page 255: ...g the fan cage assembly on page 272 Step 5 Stand the server back up in its vertical position Step 6 Remove the USB cable and light path diagnostics assembly see Removing the USB cable and light path diagnostics assembly on page 237 Step 7 Touch the static protective package that contains the light path diagnostics assembly to any unpainted metal surface on the server then remove the assembly from ...

Page 256: ...to reconnect the power cords and all external cables and turn on the server and peripheral devices Removing the USB cable assembly Use the information to remove the USB cable assembly Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the p...

Page 257: ...00 00 Latch Figure 157 Release latch Step 9 Squeeze the retaining clips on each side of the USB cable connectors and pull the USB cable away from the mounting bracket 0 0 0 0 0 0 0 0 Front USB cable assembly Retention clips Front USB cable and light path diagnostics bracket Figure 158 Squeeze retaining clips If you are instructed to return the server component or optional device follow all packagi...

Page 258: ...ep 7 Touch the static protective package that contains the USB cable assembly to any unpainted metal surface on the server then remove the assembly from the package Step 8 Squeeze the retaining clips on each side of the USB cable connectors and align the key on the cable connector with the notch on the mounting bracket 0 0 0 0 0 0 0 0 Front USB cable assembly Retention clips Front USB cable and li...

Page 259: ...plete the following steps Step 1 Unlock and remove the left side cover see Removing the left side cover on page 184 Step 2 Open the bezel by pressing the button on the left edge of the bezel and rotate the left side of the bezel away from the server 00 00 00 00 00 00 00 00000 00000 00000 00000 00000 00000 00000 00000 00000 00000 00000 00000 00000 Release button Figure 160 Open bezel Step 3 Remove ...

Page 260: ... drive backplane Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To install a 2 5 inch hard disk drive backplane complete the following steps Step 1 Unlock and remove the left side cover see Removi...

Page 261: ... any unpainted metal surface on the server then remove the backplane from the package Step 6 Position the 2 5 inch hard disk drive backplane in the drive cage retention tabs then rotate the top of the backplane toward the locator pins until the latches click into place Align pin Figure 163 Position the 2 5 inch HDD backplane Step 7 Connect the power signal and configuration cables to the 2 5 inch ...

Page 262: ...lacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To remove a 3 5 inch hard disk drive backplane complete the following steps Step 1 Unlock and remove the left side cover see Removing the left side cover on page 184 Step 2 Open the bezel by pressing the button on the left edge of the bezel and rotat...

Page 263: ...tion to install the 3 5 inch hard disk drive backplane Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To install a 3 5 inch hard disk drive backplane complete the following steps Step 1 Unlock and...

Page 264: ...rews Cage Pin Figure 167 Insert bottom tabs of the 3 5 inch HDD backplane Step 6 Rotate the backplane toward the drive cage until the guide pins on the drive cage insert securely to the holes on the backplane Step 7 Fasten the screws on the backplane Step 8 Reconnect the power configuration and signal cables to the 3 5 inch hard disk drive backplane see Internal cable routing and connectors on pag...

Page 265: ...wing steps Step 1 Unlock and remove the left side cover see Removing the left side cover on page 184 Step 2 Open the bezel by pressing the button on the left edge of the bezel and rotate the left side of the bezel away from the server 00 00 00 00 00 00 00 00000 00000 00000 00000 00000 00000 00000 00000 00000 00000 00000 00000 00000 Release button Figure 168 Open bezel Step 3 Remove the 3 5 inch si...

Page 266: ... safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To install a 3 5 inch hard disk drive backplate assembly complete the following steps Step 1 Unlock and remove the left side cover see Removing the left side...

Page 267: ...embly onto the lower lip of the drive cage Screw holes Pin hole Screws Cage Pin Figure 171 Insert bottom tabs of the 3 5 inch HDD backplate assembly Step 6 Rotate the backplate assembly toward the drive cage until the guide pins on the drive cage insert securely to the holes on the backplate assembly Step 7 Fasten the screws on the backplate assembly Step 8 Reconnect the power configuration and si...

Page 268: ... the power cords and all external cables and turn on the server and peripheral devices Removing a hot swap power supply Use this information to remove a hot swap power supply When you remove or install a hot swap power supply observe the following precautions Statement 5 CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current s...

Page 269: ...upply 2 You must install the fan cage assembly before removing or installing the power supply Step 1 Disconnect the power cord from the connector on the back of the power supply that you are removing Step 2 Press the release latch on the hot swap power supply and pull it out from the server 0 0 0 000000 000000 000000 000000 000000 000000 000000 000000 000000 000000 000000 000000 000000 000 000 000...

Page 270: ...server will operate correctly Power supply 1 is the default primary power supply If power supply 1 fails you must replace the power supply with the same wattage immediately You can order an optional power supply for redundancy These power supplies are designed for parallel operation In the event of a power supply failure the redundant power supply continues to power the system The server supports ...

Page 271: ... install a hot swap power supply complete the following steps Note You must install the fan cage assembly before removing or installing the power supply Step 1 Touch the static protective package that contains the hot swap power supply to any unpainted metal surface on the server then remove the power supply from the package and place it on a static protective surface Step 2 Remove the power suppl...

Page 272: ... minutes after you connect the server power cord to an electrical outlet before the power control button becomes active Step 6 Make sure that the ac power LED and the dc power LED on the ac power supply are lit indicating that the power supply is operating correctly The two green LEDs are to the right of the power cord connector Step 7 If you are replacing a power supply with one of a different wa...

Page 273: ... and all external cables To remove the operator information panel assembly complete the following steps Step 1 Unlock and remove the left side cover see Removing the left side cover on page 184 Step 2 Remove the air baffle see Removing the air baffle on page 189 Step 3 Remove the fan cage assembly see Removing the fan cage assembly on page 272 Step 4 Disconnect the drive cables from the back of th...

Page 274: ...rver and peripheral devices and disconnect the power cords and all external cables To install the operator information panel assembly complete the following steps Step 1 Unlock and remove the left side cover see Removing the left side cover on page 184 Step 2 Remove the air baffle see Removing the air baffle on page 189 Step 3 Remove the fan cage assembly see Removing the fan cage assembly on page...

Page 275: ...5 If you have replaced a server component or installed an optional device in the server you need to reconnect the power cords and all external cables and turn on the server and peripheral devices Removing a memory module Use this information to remove a memory module Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in th...

Page 276: ...hen you install or remove DIMMs the server configuration information changes When you restart the server the system displays a message that indicates that the memory configuration has changed The server supports only industry standard double data rate 3 DDR3 800 1066 1333 1600 or 1866 MHz PC3 6400 PC3 8500 PC3 10600 PC3 12800 or PC3 14900 registered or unbuffered synchronous dynamic random access ...

Page 277: ...is the CAS latency in clocks at maximum operating frequency bb is the JEDEC SPD Revision Encoding and Additions level cc is the reference design file for the design of the DIMM d is the revision number of the reference design of the DIMM Note To determine the type of a DIMM see the label on the DIMM The information on the label is in the format xxxxx nRxxx PC3v xxxxxx xx xx xxx The numeral in the ...

Page 278: ...maximum of 384 GB of system memory using RDIMMs The LRDIMM option that is available for the server is 32 GB The server supports a minimum of 32 GB and a maximum of 768 GB of system memory using LRDIMMs Note The amount of usable memory is reduced depending on the system configuration A certain amount of memory must be reserved for system resources To view the total amount of installed memory and th...

Page 279: ... installed in slot 1 When you install additional DIMMs install them in the order shown in the following table to optimize system performance In general all three channels on the memory interface for each microprocessor can be populated in any order and have no matching requirements Table 36 Independent mode DIMM installation sequence Number of installed microprocessor DIMM connector population seq...

Page 280: ... memory using RDIMMs only 32 GB of addressable memory is available when you use memory mirrored channel The following diagram lists the DIMM connectors on each memory channel DIMM 3 DIMM 9 DIMM 6 DIMM 12 DIMM 2 DIMM 8 DIMM 5 DIMM 11 DIMM 1 DIMM 7 DIMM 4 DIMM 10 Microprocessor 1 DIMM 15 DIMM 21 DIMM 18 DIMM 24 DIMM 14 DIMM 20 DIMM 17 DIMM 23 DIMM 13 DIMM 19 DIMM 16 DIMM 22 Microprocessor 2 Channel ...

Page 281: ...ccupied space An unused spare rank on the channel can be used to copy the contents of a failing rank on that channel You can enable rank sparing memory in the Setup utility see Starting the Setup utility on page 107 The following diagram lists the DIMM connectors on each memory channel Figure 181 Connectors on each memory channel Note You can install DIMMs for the microprocessor 2 once the micropr...

Page 282: ...urn off the server and peripheral devices and disconnect the power cords and all external cables To install a DIMM complete the following steps Step 1 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over Step 2 Unlock and remove the left side cover see Removing the left side cover on page 184 Step 3 Remove the air ba...

Page 283: ...age Step 7 Turn the DIMM so that the alignment slot align correctly with the alignment tab Step 8 Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the DIMM connector see System board internal connectors on page 27 for the locations of the DIMM connectors Figure 183 Insert DIMM into connector Chapter 6 Removing and replacing components 269 ...

Page 284: ...external cables and turn on the server and peripheral devices Removing a USB embedded hypervisor flash device Use this information to remove a USB embedded hypervisor flash device Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power...

Page 285: ...ent in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To install a hypervisor flash device complete the following steps Step 1 Unlock and remove the left side cover see Removing the left side cover on page 184 Step 2 Unlock the retention latch by pushing it down toward the system board Figure 186 Unlock retention latch Step ...

Page 286: ...replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To remove the fan cage assembly complete the following steps Step 1 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over Step 2 Unlock and remove the left side cover...

Page 287: ...0000 00000 00000 00 00 00 00 Thumbscrew Fan cage assembly Figure 188 Loosen thumb screw on fan cage Step 7 Rotate the fan cage release latch to the open position The fan cage will lift up slightly when the release latch is fully open Chapter 6 Removing and replacing components 273 ...

Page 288: ...er are routed correctly before you install the fan cage assembly Wiring that is not properly routed might be damaged or might prevent the fan cage assembly from seating properly in the server Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconne...

Page 289: ...t is secured 00 0 0 00 00 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0000 0000 0000 0000 0000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 2 Fan cage assembly Thumbscrew Figure 190 Fan cage installation Step 6 Fasten the thumb screw on the fan cage release latch Chapter 6 Removing and replacing components ...

Page 290: ...ch assembly Use this information to remove the left side cover power cut off switch assembly Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To remove the left side cover power cut off switch assem...

Page 291: ...lation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To install the left side cover power cut off switch assembly complete the following steps Step 1 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow...

Page 292: ...eripheral devices Removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request Lenovo to install it at no additional charge under the type of warranty service that is designated for your server The illustrations in this document might differ slightly from your hardware Removing the power paddle card Use this information to remove the power paddle card Read the safety informa...

Page 293: ...ve the power supplies see Removing a hot swap power supply on page 254 Step 8 Rotate the power supply air baffle up 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00 00 000000 000000 000000 00 00 00 00 Power supply air baffle Figure 194 Rotate the air baffle up Step 9 Grasp on the handle of paddle card cage assembly and pull it out of the server 00000000 00000000 ...

Page 294: ... follow all packaging instructions and use any packaging materials for shipping that are supplied to you Installing the power paddle card Use this information to install the power paddle card Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconne...

Page 295: ... page 189 Step 4 Remove all long cards from the system board Step 5 Remove the fan cage assembly see Removing the fan cage assembly on page 272 Step 6 Align the power paddle card with the cage assembly Then fasten the five screws to secure the power paddle card Figure 198 Align power paddle card with cage assembly Step 7 Align the power paddle card top cover with the cage assembly Then fasten the ...

Page 296: ...000 000000 000000 00 00 00 00 Figure 201 Power paddle card installation Step 10 Reconnect the internal power cables to the power paddle card cage assembly Step 11 Reinstall the fan cage assembly see Installing the fan cage assembly on page 274 Step 12 Reinstall the power supplies see Installing a hot swap power supply on page 255 Step 13 Reinstall the air baffle see Installing the air baffle on pa...

Page 297: ...nything Contact with any surface can compromise the thermal grease and the microprocessor socket Dropping the microprocessor during installation or removal can damage the contacts Do not touch the microprocessor contacts handle the microprocessor by the edges only Contaminants on the microprocessor contacts such as oil from your skin can cause connection failures between the contacts and the socke...

Page 298: ...the air baffle see Removing the air baffle on page 189 Step 4 Remove the heat sink Attention Do not touch the thermal material on the bottom of the heat sink Touching the thermal material will contaminate it If the thermal material on the microprocessor or heat sink becomes contaminated you must wipe off the contaminated thermal material on the microprocessor or heat sink with the alcohol wipes an...

Page 299: ...r retainer Attention Do not touch the microprocessor contacts Contaminants on the microprocessor contacts such as oil from your skin can cause connection failures between the contacts and the socket Step 6 Install the microprocessor on the microprocessor installation tool Note If you are replacing a microprocessor use the empty installation tool that comes with the new microprocessor to remove the...

Page 300: ...ckwise to the open position and then release the interlock latch The following illustration of the installation tool shows the location of the interlock latch and counterclockwise rotation of the handle before loading the microprocessor H Figure 206 Installation tool B handle adjustment b Align the installation tool with the alignment pins on the microprocessor socket and lower the tool on the mic...

Page 301: ... 207 Align the installation tool c Twist the handle on the installation tool clockwise Handle Installation tool Microprocessor Figure 208 Twist the handle clockwise d Lift the microprocessor out of the socket Chapter 6 Removing and replacing components 287 ...

Page 302: ... use the microprocessor installation tool may damage the microprocessor sockets on the system board Any damage to the microprocessor sockets may require replacing the system board The server supports certain Intel Xeon scalable multi core microprocessors which are designed for the LGA 2011 socket These microprocessors are 64 bit dual core or quad core microprocessors with an integrated memory cont...

Page 303: ...e heat sink do not touch the thermal grease on the bottom of the heat sink or set down the heat sink For more information about applying or working with thermal grease see Thermal grease on page 91 Note Removing the heat sink from the microprocessor destroys the even distribution of the thermal grease and requires replacing the thermal grease Do not remove the first microprocessor from the system ...

Page 304: ...pheral devices and disconnect the power cords and all external cables To install a microprocessor and heat sink complete the following steps Step 1 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over Step 2 Unlock and remove the left side cover see Removing the left side cover on page 184 Step 3 Remove the air baffl...

Page 305: ...ocessor socket c Open the microprocessor retainer Attention Do not touch the connectors on the microprocessor and the microprocessor socket Step 6 Install the microprocessor on the microprocessor socket a Touch the static protective package that contains the new microprocessor to any unpainted on the chassis or any unpainted metal surface on any other grounded rack component then carefully remove ...

Page 306: ...ure 214 Align the installation tool with the microprocessor socket d Install the microprocessor using the following instructions for your installation tool If using Installation Tool A twist the handle on the microprocessor tool assembly counterclockwise to the open position to insert the microprocessor into the socket and lift the installation tool out of the socket If using Installation Tool B t...

Page 307: ...in the socket before you try to close the microprocessor retainer Do not touch the thermal material on the bottom of the heat sink or on top of the microprocessor Touching the thermal material will contaminate it Step 7 Remove the microprocessor socket dust cover tape or label from the surface of the microprocessor socket if one is present Store the socket cover in a safe place Chapter 6 Removing ...

Page 308: ... Identify which release lever is labeled as the first release lever to close and close it c Close the second release lever on the microprocessor socket Microprocessor Microprocessor release lever Microprocessor release lever Figure 218 Close the release lever Step 9 Install the heat sink Attention Do not set down the heat sink after you remove the plastic cover Do not touch the thermal grease on t...

Page 309: ... firmly on the heat sink 5 Rotate the heat sink retention module release lever to the closed position and hook it underneath the lock tab Heat sink Microprocessor Heat sink release lever Retainer bracket Lock tab 2 1 Figure 220 Rotate and release heat sink Step 10 If you installed the second microprocessor install the air baffle see Replacing the air baffle on page 99 and fan 2 see Installing a si...

Page 310: ...Read the Installation guidelines on page 35 Read Handling static sensitive devices on page 37 To replace damaged or contaminated thermal grease on the microprocessor and heat sink complete the following steps Step 1 Place the heat sink on a clean work surface Step 2 Remove the cleaning pad from its package and unfold it completely Step 3 Use the cleaning pad to wipe the thermal grease from the bot...

Page 311: ...ables are connected to the microprocessor 2 expansion board then disconnect them Attention Disengage all latches release tabs or locks on cable connectors when you disconnect all cables from the system board see Internal cable routing and connectors on page 312 Failing to release them before removing the cables will damage the cable sockets on the microprocessor 2 expansion board The cable sockets...

Page 312: ...t the microprocessor 2 expansion board out of the server 00 00 00 000 000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0000 0000 0000 0000 0000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 Microprocessor 2 expansion board connector Figure 224 Lift the CPU out If you are instructed to return the server compon...

Page 313: ...steps Step 1 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over Step 2 Unlock and remove the left side cover see Removing the left side cover on page 184 Step 3 Remove the air baffle see Removing the air baffle on page 189 Step 4 Remove the fan cage assembly see Removing the fan cage assembly on page 272 Step 5 Tou...

Page 314: ... 000 000 Microprocessor 2 expansion board bracket Thumbscrew Guide pins Figure 225 Align the side bracket b Slide the side bracket toward the rear of the server c Fasten the thumbscrew on the side bracket Step 7 Install the two guide pins on the system board 300 System x3500 M4 Installation and Service Guide ...

Page 315: ...move the cover on the microprocessor 2 expansion board connector from the system board 00 00 00 000 000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0000 0000 0000 0000 0000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 cover Figure 227 Remove cover Step 9 Make sure the microprocessor 2 expansion board releas...

Page 316: ...pins on the bottom of the chassis and the side bracket Guide pins Figure 229 Align CPU 2 expansion board Step 11 Align the holes on the microprocessor 2 expansion board to the guide pins on the system board Install the microprocessor 2 expansion board on the system board 302 System x3500 M4 Installation and Service Guide ...

Page 317: ... 00 00 000 000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0000 0000 0000 0000 0000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 Microprocessor 2 expansion board connector Figure 231 Press CPU 2 expansion board on system board Notes 1 Static electricity that is released to internal server components when th...

Page 318: ...00 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 0000000000000 Thumbscrew Thumbscrew Figure 232 Rotate release lever to the front Note Press the microprocessor 2 expansion board connector to make sure the connector is seated securely on the system board Step 14 Fa...

Page 319: ...eat sink on page 288 DIMMs see Installing a DIMM on page 268 Adapters see Installing an adapter on page 216 Step 17 Reconnect any cable to the microprocessor 2 expansion board that you disconnected during removal see System board internal connectors on page 27 and Internal cable routing and connectors on page 312 00 00 00 000 000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000...

Page 320: ...u are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To remove a heat sink retention module complete the following steps Step 1 Carefully turn the server on its side so that it is lying flat with the cover facing up Attention Do not allow the server to fall over Step 2 Unlock and remove the le...

Page 321: ...odule installation Step 6 Install the heat sink see Installing a microprocessor and heat sink on page 288 Attention Make sure that you install each heat sink with its paired microprocessor Step 7 Install the air baffle see Installing the air baffle on page 190 Step 8 Install and lock the left side cover see Installing the left side cover on page 185 If you have replaced a server component or insta...

Page 322: ...le see Removing the air baffle on page 189 Step 4 Remove the fan cage assembly see Removing the fan cage assembly on page 272 Step 5 Note where the cables are connected to the system board then disconnect them Attention Disengage all latches release tabs or locks on cable connectors when you disconnect all cables from the system board see Internal cable routing and connectors on page 312 Failing t...

Page 323: ...m on the microprocessor sockets of the old system board that you are removing If you are instructed to return the server component or optional device follow all packaging instructions and use any packaging materials for shipping that are supplied to you Attention Make sure to place the socket cover for the microprocessor socket on the system board before returning the system board Installing the s...

Page 324: ... Read the safety information in Safety on page v and Installation guidelines on page 35 If you are replacing a server component in the server you need to turn off the server and peripheral devices and disconnect the power cords and all external cables To install the system board complete the following steps Step 1 Touch the static protective package that contains the system board to any unpainted ...

Page 325: ...lling an adapter on page 216 Battery see Installing the system board on page 309 Hypervisor see Installing a USB embedded hypervisor flash device on page 271 Step 5 Reconnect any cables to the system board that you disconnected during removal see System board internal connectors on page 27 and Internal cable routing and connectors on page 312 Step 6 Install the fan cage assembly see Installing the...

Page 326: ... The server uses cables to connect SATA attached hot swap SATA hot swap SAS and DVD drive devices to the power supply and to the system board Review the following information before connecting power and signal cables to internal drives The drives that are preinstalled in the server come with power and signal cables attached If you replace any drives remember which cable is attached to which drive ...

Page 327: ...formation panel cable Operator information panel cable connector Figure 241 Internal cable routing and connectors from operator information panel to system board Light path diagnostics panel cable connection The following illustration shows the internal cable routing and connectors from the light path diagnostics panel to the system board Chapter 6 Removing and replacing components 313 ...

Page 328: ... path diagnostics panel to system board Tape drive cable connection You can install either a USB or SATA tape drive in the server The following illustration shows the internal cable routing and connectors for the USB tape drive It also shows the internal power cable for the optical drives 314 System x3500 M4 Installation and Service Guide ...

Page 329: ...er connector Figure 243 Internal cable routing and connectors for the USB tape drive The following illustrations show the cable routing and connectors for the SATA tape drive It also shows the internal power cable for the optical drives Chapter 6 Removing and replacing components 315 ...

Page 330: ...nector Figure 244 Cable routing and connectors for the SATA tape drive DVD drive cable connection The following illustration shows the internal SATA and power cable routing and the connectors from the DVD drive to the system board 316 System x3500 M4 Installation and Service Guide ...

Page 331: ...before connecting power and signal cables to internal drives 1 The following illustrations show the connectors on the 2 5 inch and 3 5 inch hard disk drive backplanes Configuration connector Signal connector Power connector Hard disk drive connectors Activity LED green Status LED amber Figure 246 Connectors on the 3 5 inch hard disk drive backplane Chapter 6 Removing and replacing components 317 ...

Page 332: ...he 2 5 inch hard disk drive backplane Note If the server is configured for RAID operation using a ServeRAID adapter you might have to reconfigure your disk arrays after you install drives See the ServeRAID adapter documentation for additional information about RAID operation and complete instructions for using the ServeRAID adapter Review the following information before connecting cables to the b...

Page 333: ...SAS signal cables Backplane configuration cables 0 1 0 1 Hard disk drive backplane drive bay 0 7 Hard disk drive backplane with the expander drive bay 8 15 Figure 248 Server models with sixteen 2 5 inch hot swap hard disk drives 2 For server models with sixteen 2 5 inch hot swap hard disk drives and two ServeRAID adapters Chapter 6 Removing and replacing components 319 ...

Page 334: ...able SAS SATA configuration connector Power cable BP2 Power cable BP1 Configuration cable SAS signal cables 0 1 0 1 Port 0 Port 1 Port 0 Port 1 Port 0 Port 1 Figure 249 Server models with sixteen 2 5 inch hot swap hard disk drives and two ServeRAID adapters 3 For server models with twenty four 2 5 inch hot swap hard disk drives 320 System x3500 M4 Installation and Service Guide ...

Page 335: ...rd disk drive backplane drive bay 0 7 Hard disk drive backplane with the expander drive bay 8 15 Hard disk drive backplane with the expander drive bay 16 23 1 2 0 Backplane configuration cables 0 1 2 Figure 250 Server models with twenty four 2 5 inch hot swap hard disk drives 4 For server models with twenty four 2 5 inch hot swap hard disk drives and two ServeRAID adapters Chapter 6 Removing and r...

Page 336: ... BP2 Power cable BP1 Configuration cable SAS signal cables Power cable BP3 Power cable BP3 Hard disk drive backplane drive bay 0 7 Hard disk drive backplane with the expander drive bay 8 15 Hard disk drive backplane with the expander drive bay 16 23 1 2 0 Backplane configuration cables 0 1 2 322 System x3500 M4 Installation and Service Guide ...

Page 337: ... Server models with twenty four 2 5 inch hot swap hard disk drives and two ServeRAID adapters 5 For server models with thirty two 2 5 inch hot swap hard disk drives Chapter 6 Removing and replacing components 323 ...

Page 338: ...les SAS signal cables Port 0 Port 1 Power cable BP2 Power cable BP1 Configuration cable SAS SATA configuration connector Power cable BP2 Power cable BP1 Configuration cable SAS signal cables Power cable BP3 Power cable BP3 Power cable BP4 Power cable BP4 0 1 2 3 Figure 252 Server models with thirty two 2 5 inch hot swap hard disk drives 6 For server models with thirty two 2 5 inch hot swap hard di...

Page 339: ... SAS signal cables Port 0 Port 1 Power cable BP2 Power cable BP1 Configuration cable SAS SATA configuration connector Power cable BP2 Power cable BP1 Configuration cable Power cable BP3 Power cable BP3 Power cable BP4 Power cable BP4 0 1 2 3 Port 0 Port 1 SAS signal cables Figure 253 Server models with thirty two 2 5 inch hot swap hard disk drives and two ServeRAID adapters 7 For server models wit...

Page 340: ...er cables Power cable BP2 Power cable BP1 Port 0 Port 1 3 5 inch Hard disk drive backplane drive bay 0 3 3 5 inch Hard disk drive backplane with the expander drive bay 4 7 0 1 0 1 Figure 254 Server models with eight 3 5 inch hot swap hard disk drives 8 For server models with eight 2 5 inch hot swap hard disk drives and eight 3 5 inch hot swap hard disk drives 326 System x3500 M4 Installation and S...

Page 341: ... BP4 Power cable BP3 Power cable BP1 Port 0 Port 1 2 5 inch Hard disk drive backplane drive bay 0 7 3 5 inch Hard disk drive backplane with the expander drive bay 8 11 3 5 inch Hard disk drive backplane with the expander drive bay 12 15 0 1 2 0 1 2 Figure 255 Server models with eight 2 5 inch hot swap hard disk drives and eight 3 5 inch hot swap hard disk drives 9 For server models with eight 3 5 ...

Page 342: ...2 Power cable BP1 3 5 inch Hard disk drive backplane drive bay 0 3 3 5 inch Hard disk drive backplane with the expander drive bay 4 7 Figure 256 Server models with eight 3 5 inch simple swap hard disk drives 10 For server models with one 2 5 inch simple swap hard disk drives 328 System x3500 M4 Installation and Service Guide ...

Page 343: ...ay 0 Figure 257 Server models with one 2 5 inch simple swap hard disk drives Fan cage power cable connection The following illustration shows the internal cable routing and connectors from the fan cage assembly to the system board Chapter 6 Removing and replacing components 329 ...

Page 344: ...ng illustration shows the power cut off switch assembly cable routing and the connector on the system board 000 000 000 00 00 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000000000 000 000 Power cut off switch assembly Figure 259 Power cut off switch assembly cable routing and the connector on the system board 330 System x3500 M4 Installation and Service Guide ...

Page 345: ... condition In the system event log severity is abbreviated to the first character The following severities can be displayed Info The event was recorded for audit purposes usually a user action or a change of states that is normal behavior Warning The event is not as severe as an error but if possible the condition should be corrected before it becomes an error It might also be a condition that req...

Page 346: ...des and messages that might not apply to this machine type and model The following is the list of IMM2 error messages and suggested actions to correct the detected server problems For more information about IMM2 see the Integrated Management Module II User s Guide at http www ibm com support entry portal docdisplay lndocid migr 5086346 List of IMM events This section lists all messages that can be...

Page 347: ...00003 00000000 Ethernet Data Rate modified from arg1 to arg2 by user arg3 This message is for the use case where a user modifies the Ethernet Port data rate May also be shown as 4000000300000000 or 0x4000000300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0003 User Response Information only no action is required 4...

Page 348: ... the Ethernet Port MTU setting May also be shown as 4000000500000000 or 0x4000000500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0005 User Response Information only no action is required 40000006 00000000 Ethernet locally administered MAC address modified from arg1 to arg2 by user arg3 This message is for the use...

Page 349: ...ce May also be shown as 4000000700000000 or 0x4000000700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0007 User Response Information only no action is required 40000008 00000000 Hostname set to arg1 by user arg2 This message is for the use case where user modifies the Hostname of a Management Controller May also b...

Page 350: ...ay also be shown as 4000000900000000 or 0x4000000900000000 Severity Info Serviceable No Automatically notify support No Alert Category System IMM Network event SNMP Trap ID 37 CIM Information Prefix IMM ID 0009 User Response Information only no action is required 4000000a 00000000 IP subnet mask of network interface modified from arg1 to arg2 by user arg3 This message is for the use case where a u...

Page 351: ...t Controller May also be shown as 4000000b00000000 or 0x4000000b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0011 User Response Information only no action is required 4000000c 00000000 OS Watchdog response arg1 by arg2 This message is for the use case where an OS Watchdog has been enabled or disabled by a user ...

Page 352: ...ally notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0013 User Response Complete the following steps until the problem is solved 1 Make sure that the IMM network cable is connected 2 Make sure that there is a DHCP server on the network that can assign an IP address to the IMM 4000000e 00000000 Remote Login Successful Login ID arg1 from arg2 at IP address arg3 This ...

Page 353: ...0000f00000000 or 0x4000000f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0015 User Response Information only no action is required 40000010 00000000 Security Userid arg1 had arg2 login failures from WEB client at IP address arg3 This message is for the use case where a user has failed to log in to a Management C...

Page 354: ...00000 or 0x4000001100000000 Severity Warning Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0017 User Response Complete the following steps until the problem is solved 1 Make sure that the correct login ID and password are being used 2 Have the system administrator reset the login ID or password 40000012 00000000 Remo...

Page 355: ...to a Management Controller from a telnet session May also be shown as 4000001300000000 or 0x4000001300000000 Severity Info Serviceable No Automatically notify support No Alert Category System Remote Login SNMP Trap ID 30 CIM Information Prefix IMM ID 0019 User Response Make sure that the correct login ID and password are being used 40000014 00000000 The arg1 on system arg2 cleared by user arg3 Thi...

Page 356: ...so be shown as 4000001500000000 or 0x4000001500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0021 User Response Information only no action is required 40000016 00000000 ENET arg1 DHCP HSTN arg2 DN arg3 IP arg4 SN arg5 GW arg6 DNS1 arg7 This message is for the use case where a Management Controller IP address and c...

Page 357: ...tatically using user data May also be shown as 4000001700000000 or 0x4000001700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0023 User Response Information only no action is required 40000018 00000000 LAN Ethernet arg1 interface is no longer active This message is for the use case where a Management Controller eth...

Page 358: ...now active May also be shown as 4000001900000000 or 0x4000001900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0025 User Response Information only no action is required 4000001a 00000000 DHCP setting changed to arg1 by user arg2 This message is for the use case where a user changes the DHCP setting May also be show...

Page 359: ...y also be shown as 4000001b00000000 or 0x4000001b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0027 User Response Information only no action is required 4000001c 00000000 Watchdog arg1 Screen Capture Occurred This message is for the use case where an operating system error has occurred and the screen was capture...

Page 360: ...creen capture failed May also be shown as 4000001d00000000 or 0x4000001d00000000 Severity Error Serviceable No Automatically notify support No Alert Category System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0029 User Response Complete the following steps until the problem is solved 1 Reconfigure the watchdog timer to a higher value 2 Make sure that the IMM Ethernet over USB interface is ...

Page 361: ...e updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4000001f 00000000 Please ensure that the Management Controller arg1 is flashed with the correct firmware The Management Controller is unable to match its firmware to the server This message is for the use case where a Management Controller firm...

Page 362: ...on to default values May also be shown as 4000002000000000 or 0x4000002000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0032 User Response Information only no action is required 40000021 00000000 Management Controller arg1 clock has been set from NTP server arg2 This message is for the use case where a Management ...

Page 363: ...D 0034 User Response Complete the following steps until the problem is solved 1 Make sure that the certificate that you are importing is correct 2 Try to import the certificate again 40000023 00000000 Flash of arg1 from arg2 succeeded for user arg3 This message is for the use case where a user has successfully flashed the firmware component MC Main Application MC Boot ROM BIOS Diagnostics System P...

Page 364: ...rity Info Serviceable No Automatically notify support No Alert Category System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0036 User Response Information only no action is required 40000025 00000000 The arg1 on system arg2 is 75 full This message is for the use case where a Management Controller Event Log on a system is 75 full May also be shown as 4000002500000000 or 0x4000002500000000 Se...

Page 365: ...og 75 full SNMP Trap ID 35 CIM Information Prefix IMM ID 0038 User Response To avoid losing older log entries save the log as a text file and clear the log 40000027 00000000 Platform Watchdog Timer expired for arg1 This message is for the use case when an implementation has detected a Platform Watchdog Timer Expired May also be shown as 4000002700000000 or 0x4000002700000000 Severity Error Service...

Page 366: ...est Alert May also be shown as 4000002800000000 or 0x4000002800000000 Severity Info Serviceable No Automatically notify support No Alert Category System other SNMP Trap ID 22 CIM Information Prefix IMM ID 0040 User Response Information only no action is required 40000029 00000000 Security Userid arg1 had arg2 login failures from an SSH client at IP address arg3 This message is for the use case whe...

Page 367: ... where a specific type of firmware mismatch has been detected May also be shown as 4000002a00000000 or 0x4000002a00000000 Severity Error Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0042 User Response Reflash the IMM firmware to the latest version 4000002b 00000000 Domain name set to arg1 Domain name set by user May also b...

Page 368: ... Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0044 User Response Information only no action is required 4000002d 00000000 DDNS setting changed to arg1 by user arg2 DDNS setting changed by user May also be shown as 4000002d00000000 or 0x4000002d00000000 Severity Info Serviceable No Automatically notify support No Alert Category n...

Page 369: ...le No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0046 User Response Information only no action is required 4000002f 00000000 IPv6 enabled by user arg1 IPv6 protocol is enabled by user May also be shown as 4000002f00000000 or 0x4000002f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Inform...

Page 370: ...y none SNMP Trap ID CIM Information Prefix IMM ID 0048 User Response Information only no action is required 40000031 00000000 IPv6 static IP configuration enabled by user arg1 IPv6 static address assignment method is enabled by user May also be shown as 4000003100000000 or 0x4000003100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Informati...

Page 371: ...refix IMM ID 0050 User Response Information only no action is required 40000033 00000000 IPv6 stateless auto configuration enabled by user arg1 IPv6 statless auto assignment method is enabled by user May also be shown as 4000003300000000 or 0x4000003300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0051 User Respon...

Page 372: ...r Response Information only no action is required 40000035 00000000 IPv6 DHCP disabled by user arg1 IPv6 DHCP assignment method is disabled by user May also be shown as 4000003500000000 or 0x4000003500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0053 User Response Information only no action is required 40000036 0...

Page 373: ...00000 ENET arg1 IPv6 LinkLocal HstName arg2 IP arg3 Pref arg4 IPv6 Link Local address is active May also be shown as 4000003700000000 or 0x4000003700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0055 User Response Information only no action is required 40000038 00000000 ENET arg1 IPv6 Static HstName arg2 IP arg3 P...

Page 374: ...ddress is active May also be shown as 4000003900000000 or 0x4000003900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0057 User Response Information only no action is required 4000003a 00000000 IPv6 static address of network interface modified from arg1 to arg2 by user arg3 A user modifies the IPv6 static address of...

Page 375: ...003b00000000 Severity Warning Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0059 User Response Complete the following steps until the problem is solved 1 Make sure that the IMM network cable is connected 2 Make sure that there is a DHCPv6 server on the network that can assign an IP address to the IMM 4000003c 00000000 Platform Watchdo...

Page 376: ...the RNDIS or cdc_ether device driver for the operating system 4 Disable the watchdog 5 Check the integrity of the installed operating system 4000003d 00000000 Telnet port number changed from arg1 to arg2 by user arg3 A user has modified the telnet port number May also be shown as 4000003d00000000 or 0x4000003d00000000 Severity Info Serviceable No Automatically notify support No Alert Category none...

Page 377: ...y no action is required 4000003f 00000000 Web HTTP port number changed from arg1 to arg2 by user arg3 A user has modified the Web HTTP port number May also be shown as 4000003f00000000 or 0x4000003f00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0063 User Response Information only no action is required 40000040 00...

Page 378: ...1 to arg2 by user arg3 A user has modified the CIM HTTP port number May also be shown as 4000004100000000 or 0x4000004100000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0065 User Response Information only no action is required 40000042 00000000 CIM XML HTTPS port number changed from arg1 to arg2 by user arg3 A user ...

Page 379: ...er May also be shown as 4000004300000000 or 0x4000004300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0067 User Response Information only no action is required 40000044 00000000 SNMP Traps port number changed from arg1 to arg2 by user arg3 A user has modified the SNMP Traps port number May also be shown as 4000004...

Page 380: ...so be shown as 4000004500000000 or 0x4000004500000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0069 User Response Information only no action is required 40000046 00000000 Remote Presence port number changed from arg1 to arg2 by user arg3 A user has modified the Remote Presence port number May also be shown as 400000...

Page 381: ...000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0071 User Response Information only no action is required 40000048 00000000 Inventory data changed for device arg1 new device data hash arg2 new master data hash arg3 Something has caused the physical inventory to change May also be shown as 4000004800000000 or 0x40000...

Page 382: ...0000000 or 0x4000004900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0073 User Response Information only no action is required 4000004a 00000000 SNMP arg1 disabled by user arg2 A user disabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004a00000000 or 0x4000004a00000000 Severity Info Serviceable No Automat...

Page 383: ...tically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0075 User Response Information only no action is required 4000004c 00000000 LDAP Server configuration set by user arg1 SelectionMethod arg2 DomainName arg3 Server1 arg4 Server2 arg5 Server3 arg6 Server4 arg7 A user changed the LDAP server configuration May also be shown as 4000004c00000000 or 0x4000004c0000000...

Page 384: ...0000000 or 0x4000004d00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0077 User Response Information only no action is required 4000004e 00000000 Serial Redirection set by user arg1 Mode arg2 BaudRate arg3 StopBits arg4 Parity arg5 SessionTerminateSequence arg6 A user configured the Serial Port mode May also be sho...

Page 385: ... No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0079 User Response Information only no action is required 40000050 00000000 Server General Settings set by user arg1 Name arg2 Contact arg3 Location arg4 Room arg5 RackID arg6 Rack U position arg7 A user configured the Location setting May also be shown as 4000005000000000 or 0x4000005000000000 Sever...

Page 386: ...able No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0081 User Response Information only no action is required 40000052 00000000 Server arg1 scheduled for arg2 at arg3 by user arg4 A user configured a Server Power action at a specific time May also be shown as 4000005200000000 or 0x4000005200000000 Severity Info Serviceable No Automatically notify ...

Page 387: ...o Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0083 User Response Information only no action is required 40000054 00000000 Server arg1 arg2 cleared by user arg3 A user cleared a Server Power Action May also be shown as 4000005400000000 or 0x4000005400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap I...

Page 388: ...y notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0085 User Response Information only no action is required 40000056 00000000 SMTP Server set by user arg1 to arg2 arg3 A user configured the SMTP server May also be shown as 4000005600000000 or 0x4000005600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Informa...

Page 389: ...0058 00000000 DNS servers set by user arg1 UseAdditionalServers arg2 PreferredDNStype arg3 IPv4Server1 arg4 IPv4Server2 arg5 IPv4Server3 arg6 IPv6Server1 arg7 IPv6Server2 arg8 IPv6Server3 arg9 A user configures the DNS servers May also be shown as 4000005800000000 or 0x4000005800000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Pre...

Page 390: ...is required 4000005a 00000000 LAN over USB Port Forwarding set by user arg1 ExternalPort arg2 USB LAN port arg3 A user configured USB LAN port forwarding May also be shown as 4000005a00000000 or 0x4000005a00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0090 User Response Information only no action is required 4000...

Page 391: ...g1 by user arg2 A user enables or disables Secure CIM XML services May also be shown as 4000005c00000000 or 0x4000005c00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0092 User Response Information only no action is required 4000005d 00000000 Secure LDAP arg1 by user arg2 A user enables or disables Secure LDAP serv...

Page 392: ...000000 or 0x4000005e00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0094 User Response Information only no action is required 4000005f 00000000 Server timeouts set by user arg1 EnableOSWatchdog arg2 OSWatchdogTimout arg3 EnableLoaderWatchdog arg4 LoaderTimeout arg5 A user configures Server Timeouts May also be sho...

Page 393: ...ay also be shown as 4000006000000000 or 0x4000006000000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0096 User Response Information only no action is required 40000061 00000000 License key for arg1 removed by user arg2 A user removes a License Key May also be shown as 4000006100000000 or 0x4000006100000000 Severity I...

Page 394: ...upport No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0098 User Response Information only no action is required 40000063 00000000 Global Login Account Security set by user arg1 PasswordRequired arg2 PasswordExpirationPeriod arg3 MinimumPasswordReuseCycle arg4 MinimumPasswordLength arg5 MinimumPasswordChangeInterval arg6 MaxmumLoginFailures arg7 LockoutAfterMaxFailures arg8 Minim...

Page 395: ... May also be shown as 4000006400000000 or 0x4000006400000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0100 User Response Information only no action is required 40000065 00000000 User arg1 removed A user account was deleted May also be shown as 4000006500000000 or 0x4000006500000000 Severity Info Appendix A Integrate...

Page 396: ...so be shown as 4000006600000000 or 0x4000006600000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0102 User Response Information only no action is required 40000067 00000000 User arg1 role set to arg2 A user account role assigned May also be shown as 4000006700000000 or 0x4000006700000000 Severity Info Serviceable No 3...

Page 397: ...erviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0104 User Response Information only no action is required 40000069 00000000 User arg1 for SNMPv3 set AuthenticationProtocol arg2 PrivacyProtocol arg3 AccessType arg4 HostforTraps arg5 User account SNMPv3 settings changed May also be shown as 4000006900000000 or 0x4000006900000000 Severity I...

Page 398: ...0 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0106 User Response Information only no action is required 4000006b 00000000 SSH Client key imported for user arg1 from arg2 User imported an SSH Client key May also be shown as 4000006b00000000 or 0x4000006b00000000 Severity Info Serviceable No Automatically notify support ...

Page 399: ...upport No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0108 User Response Information only no action is required 4000006d 00000000 Management Controller arg1 Configuration saved to a file by user arg2 A user saves a Management Controller configuration to a file May also be shown as 4000006d00000000 or 0x4000006d00000000 Severity Info Serviceable No Automatically notify support No...

Page 400: ...tically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0110 User Response Information only no action is required 4000006f 00000000 Alert Recipient Number arg1 updated Name arg2 DeliveryMethod arg3 Address arg4 IncludeLog arg5 Enabled arg6 EnabledAlerts arg7 AllowedFilters arg8 A user adds or updates an Alert Recipient May also be shown as 4000006f00000000 or 0x400...

Page 401: ...ify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0112 User Response Information only no action is required 40000071 00000000 The power cap value changed from arg1 watts to arg2 watts by user arg3 Power Cap values changed by user May also be shown as 4000007100000000 or 0x4000007100000000 Severity Info Serviceable No Automatically notify support No Alert Category none S...

Page 402: ... SNMP Trap ID CIM Information Prefix IMM ID 0114 User Response Information only no action is required 40000073 00000000 The maximum power cap value changed from arg1 watts to arg2 watts Maximum Power Cap value changed May also be shown as 4000007300000000 or 0x4000007300000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM I...

Page 403: ...nformation only no action is required 40000075 00000000 The measured power value exceeded the power cap value Power exceeded cap May also be shown as 4000007500000000 or 0x4000007500000000 Severity Warning Serviceable No Automatically notify support No Alert Category Warning Power SNMP Trap ID 164 CIM Information Prefix IMM ID 0117 User Response Information only no action is required 40000076 0000...

Page 404: ...er capping was activated by user arg1 Power capping activated by user May also be shown as 4000007700000000 or 0x4000007700000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0119 User Response Information only no action is required 40000078 00000000 Power capping was deactivated by user arg1 Power capping deactivated b...

Page 405: ...r May also be shown as 4000007900000000 or 0x4000007900000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0121 User Response Information only no action is required 4000007a 00000000 Static Power Savings mode has been turned off by user arg1 Static Power Savings mode turned off by user May also be shown as 4000007a00000...

Page 406: ... also be shown as 4000007b00000000 or 0x4000007b00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0123 User Response Information only no action is required 4000007c 00000000 Dynamic Power Savings mode has been turned off by user arg1 Dynamic Power Savings mode turned off by user May also be shown as 4000007c00000000...

Page 407: ... 4000007d00000000 or 0x4000007d00000000 Severity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0125 User Response Information only no action is required 4000007e 00000000 External throttling occurred External throttling occurred May also be shown as 4000007e00000000 or 0x4000007e00000000 Severity Info Serviceable No Automatically...

Page 408: ...ity Info Serviceable No Automatically notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0127 User Response Information only no action is required 40000080 00000000 Remote Control session started by user arg1 in arg2 mode Remote Control session started May also be shown as 4000008000000000 or 0x4000008000000000 Severity Info Serviceable No Automatically notify support...

Page 409: ...notify support No Alert Category none SNMP Trap ID CIM Information Prefix IMM ID 0129 User Response Information only no action is required 40000082 00000000 The measured power value has returned below the power cap value Power exceeded cap recovered May also be shown as 4000008200000000 or 0x4000008200000000 Severity Info Serviceable No Automatically notify support No Alert Category Warning Power ...

Page 410: ...Alert Category Warning Power SNMP Trap ID 164 CIM Information Prefix IMM ID 0131 User Response Information only no action is required 40000084 00000000 IMM firmware mismatch between nodes arg1 and arg2 Please attempt to flash the IMM firmware to the same level on all nodes A mismatch of IMM firmware has been detected between nodes May also be shown as 4000008400000000 or 0x4000008400000000 Severit...

Page 411: ...00000 Severity Error Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix IMM ID 0133 User Response Attempt to flash the FPGA firmware to the same level on all nodes 40000086 00000000 Test Call Home Generated by user arg1 Test Call Home generated by user May also be shown as 4000008600000000 or 0x4000008600000000 Severity Info Serviceabl...

Page 412: ...Response IBM Support will address the problem 40000088 00000000 Management Controller arg1 Configuration restoration from a file by user arg2 completed This message is for the use case where a user restores a Management Controller configuration from a file and it completes May also be shown as 4000008800000000 or 0x4000008800000000 Severity Info Serviceable No Automatically notify support No Alert...

Page 413: ...esponse 1 Turn off the server and disconnect it from the power source You must disconnect the server from ac power to reset the IMM 2 After 45 seconds reconnect the server to the power source and turn on the server 3 Retry the operation 4000008a 00000000 Management Controller arg1 Configuration restoration from a file by user arg2 failed to start This message is for the use case where a user resto...

Page 414: ...t has changed May also be shown as 4000008b00000000 or 0x4000008b00000000 Severity Info Serviceable No Automatically notify support No Alert Category System IMM Network event SNMP Trap ID 37 CIM Information Prefix IMM ID 0139 User Response Information only no action is required 80010002 0701ffff Numeric sensor NumericSensorElementName going low lower non critical has asserted CMOS Battery This mes...

Page 415: ...D 0480 User Response If the specified sensor is CMOS battery replace the system battery If the specified sensor is Planar 3 3V or Planar 5V trained technician only replace the system board If the specified sensor is Planar 12V complete the following steps until the problem is solved 1 Check power supply n LED 2 Remove the failing power supply 3 Follow actions in Power Problems and Solving Power Pr...

Page 416: ...f Numeric sensor NumericSensorElementName going low lower critical has asserted Fan 2 Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted May also be shown as 800102041d02ffff or 0x800102041d02ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Pr...

Page 417: ...CIM Information Prefix PLAT ID 0480 User Response 1 Reseat the failing fan n which is indicated by a lit LED near the fan connector on the system board 2 Replace the failing fan n fan number 80010204 1d04ffff Numeric sensor NumericSensorElementName going low lower critical has asserted Fan 4 Tach This message is for the use case when an implementation has detected a Lower Critical sensor going low...

Page 418: ...or 0x800102041d05ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0480 User Response 1 Reseat the failing fan n which is indicated by a lit LED near the fan connector on the system board 2 Replace the failing fan n fan number 80010204 1d06ffff Numeric sensor NumericSensorElementName going low lowe...

Page 419: ...serted Ambient Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107010701ffff or 0x800107010701ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Reduce the temperature 2 Check...

Page 420: ...nse 1 Reduce the temperature 2 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010701 1402ffff Numeric sensor NumericSensorElementName going high upper non critical has asserted CPU2 VR Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted Ma...

Page 421: ...tically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Reduce the temperature 2 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010701 1404ffff Numeric sensor NumericSensorElementName going high upper non critical has asserted DIMM CD VR Tem...

Page 422: ...h has asserted May also be shown as 800107011405ffff or 0x800107011405ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0490 User Response 1 Reduce the temperature 2 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 8...

Page 423: ...xiting the server 80010701 2d01ffff Numeric sensor NumericSensorElementName going high upper non critical has asserted PCH Temp This message is for the use case when an implementation has detected an Upper Non critical sensor going high has asserted May also be shown as 800107012d01ffff or 0x800107012d01ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Te...

Page 424: ...Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010901 1401ffff Numeric sensor NumericSensorElementName going high upper critical has asserted CPU1...

Page 425: ...rted May also be shown as 800109011402ffff or 0x800109011402ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or p...

Page 426: ...air from coming into or preventing the air from exiting the server 80010901 1404ffff Numeric sensor NumericSensorElementName going high upper critical has asserted DIMM CD VR Temp This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109011404ffff or 0x800109011404ffff Severity Error Serviceable Yes Automatical...

Page 427: ... Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010901 1406ffff Numeric sensor NumericSensorElement...

Page 428: ...use case when an implementation has detected an Upper Critical sensor going high has asserted May also be shown as 800109012d01ffff or 0x800109012d01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0494 User Response 1 Reduce the ambient temperature 2 Ensure the air baffle is installed correctly 3 ...

Page 429: ...llowing steps until the problem is solved 1 Check power supply n LED 2 Remove the failing power supply 3 Trained technician only Replace the system board n power supply number 80010b01 0701ffff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted Ambient Temp This message is for the use case when an implementation has detected an Upper Non recoverable sensor going ...

Page 430: ...ort No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010b01 1402ffff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted CPU2 VR Temp This message is for the use case when an imp...

Page 431: ...cally notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010b01 1404ffff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted DIMM CD VR Temp This message is for the ...

Page 432: ...ity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80010b01 1406ffff Numeric sensor NumericSensorElementName going high upper non recoverable has asserted DIMM G...

Page 433: ... as 80010b012d01ffff or 0x80010b012d01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0498 User Response Check the server airflow Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server 80030006 2101ffff Sensor SensorElementName has deasserted Sig ...

Page 434: ...0122301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0509 User Response No action information only 80030108 1301ffff Sensor SensorElementName has asserted PS Heavy Load This message is for the use case when an implementation has detected a Sensor has asserted May also be shown as 800301081301ffff or 0x80030...

Page 435: ...0x800700090a01ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Power SNMP Trap ID 164 CIM Information Prefix PLAT ID 0518 User Response No action information only PDB_12V2 PDB_12V3 PDB_12V4_240VA PDB_12V5_240VA PDB_5V_OCP PDB_5V_OVP PDB_SHORT_CIR 8007010f 2201ffff Sensor SensorElementName has transitioned from normal to non critical state GPT Status This mes...

Page 436: ... to non critical state I O Resources This message is for the use case when an implementation has detected a Sensor transitioned to non critical from normal May also be shown as 8007010f2582ffff or 0x8007010f2582ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0520 User Response Complete the following s...

Page 437: ...that require the TPM physical presence switch to be in the ON position 2 Restore the physical presence switch to the OFF position 3 Reboot the system 4 Trained technician only If the error continues replace the planar 80070201 0301ffff Sensor SensorElementName has transitioned to critical from a less severe state CPU 1 OverTemp This message is for the use case when an implementation has detected a...

Page 438: ...s for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 800702010302ffff or 0x800702010302ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0522 User Response 1 Make sure that the fans are operating that there are no obstructions...

Page 439: ...4 Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 5 Trained technician only Replace the system board 80070202 1201ffff Sensor SensorElementName has transitioned to critical from...

Page 440: ...lt This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 800702021501ffff or 0x800702021501ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0522 User Response 1 Check the system event log 2 Check for an error LED on ...

Page 441: ...esponse 1 Make sure that there are no obstructions such as bundled cables to the airflow from the power supply fan 2 Replace power supply n n power supply number 80070204 0a02ffff Sensor SensorElementName has transitioned to critical from a less severe state PS 2 Fan Fault This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May al...

Page 442: ...D 4 CIM Information Prefix PLAT ID 0522 User Response 1 Make sure that there are no obstructions such as bundled cables to the airflow from the power supply fan 2 Use the IBM Power Configurator utility to ensure current system power consumption is under limitation For more information and to download the utility go to http www 03 ibm com systems bladecenter resources powerconfig html 3 Replace pow...

Page 443: ... n power supply number 8007020f 2201ffff Sensor SensorElementName has transitioned to critical from a less severe state TXT ACM Module This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe May also be shown as 8007020f2201ffff or 0x8007020f2201ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critica...

Page 444: ...her SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response Complete the following step to solve PCI I O resource errors 1 Go to F1 Setup 2 System Settings 3 Device and I O ports 4 PCI 64 bit Resource and choose enable 80070214 2201ffff Sensor SensorElementName has transitioned to critical from a less severe state TPM Lock This message is for the use case when an implementation has detec...

Page 445: ...ify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0522 User Response 1 Check for an error LED on the system board 2 Check the system event log 3 Check for the system firmware version and update to the latest version Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify t...

Page 446: ...or 2 expansion board is installed correctly see Installing the microprocessor 2 expansion board 4 Trained technician only Replace microprocessor 2 5 Trained technician only Replace microprocessor 2 expansion board 8007021b 0302ffff Sensor SensorElementName has transitioned to critical from a less severe state CPU 2 QPILinkErr This message is for the use case when an implementation has detected a S...

Page 447: ...ff or 0x800703010301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0524 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow front and rear of the server that the air baffle is in place and correctly installed and that the server cover is installed a...

Page 448: ...at the server cover is installed and completely closed 2 Check the ambient temperature You must be operating within the specifications see Server Features and specifications for more information 3 Make sure that the heat sink for microprocessor n 4 Trained technician only Replace microprocessor n n microprocessor number 80070608 0a01ffff Sensor SensorElementName has transitioned to non recoverable...

Page 449: ... solved 1 Check power supply n LED 2 Remove the failing power supply 3 Follow actions in Power Problems and Solving Power Problems 4 Trained technician only Replace the system board n power supply number If the specified sensor is PS n 12Vaux Fault complete the following steps until the problem is solved 1 Check power supply n LED 2 Replace power supply n n power supply number 80070608 0a02ffff Se...

Page 450: ...umber If the specified sensor is PS n 12Vaux Fault complete the following steps until the problem is solved 1 Check power supply n LED 2 Replace power supply n n power supply number 80070609 0a01ffff Sensor SensorElementName has transitioned to non recoverable PDB_12V1 This message is for the use case when an implementation has detected a Sensor transitioned to non recoverable May also be shown as...

Page 451: ...roblem persists trained technician only replace the system board see Removing the system board and Installing the system board 8008010f 2101ffff Device LogicalDeviceElementName has been added Phy Presence Jmp This message is for the use case when an implementation has detected a Device was inserted May also be shown as 8008010f2101ffff or 0x8008010f2101ffff Severity Info Serviceable No Automatical...

Page 452: ...ion information only 800b0008 1301ffff Redundancy RedundancySetElementName has been restored Power Unit This message is for the use case when an implementation has detected Redundancy was Restored May also be shown as 800b00081301ffff or 0x800b00081301ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Redundant Power Supply SNMP Trap ID 10 CIM Information Pref...

Page 453: ...LEDs 800b010a 1e01ffff Redundancy Lost for RedundancySetElementName has asserted Fan Zone 1 This message is for the use case when Redundancy Lost has asserted May also be shown as 800b010a1e01ffff or 0x800b010a1e01ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0802 User Response 1 Make sure that...

Page 454: ...T ID 0802 User Response 1 Check the system event log for DIMM failure events uncorrectable or PFA and correct the failures 2 Re enable mirroring in the Setup utility 800b0309 1301ffff Non redundant Sufficient Resources from Redundancy Degraded or Fully Redundant for RedundancySetElementName has asserted Power Resource This message is for the use case when a Redundancy Set has transitioned from Red...

Page 455: ...r Fully Redundant to Non redundant Sufficient May also be shown as 800b030c2581ffff or 0x800b030c2581ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0806 User Response 1 Check the system event log for DIMM failure events uncorrectable or PFA and correct the failures 2 Re enable mirroring in the Setup...

Page 456: ...tility to determine current system power consumption For more information and to download the utility go to http www 03 ibm com systems bladecenter resources powerconfig html 4 Replace the power supply with higher rated power 800b050a 1e01ffff Non redundant Insufficient Resources for RedundancySetElementName has asserted Fan Zone 1 This message is for the use case when a Redundancy Set has transit...

Page 457: ...800b050c2581ffff or 0x800b050c2581ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0810 User Response 1 Check the system event log for DIMM failure events uncorrectable or PFA and correct the failures 2 Re enable mirroring in the Setup utility 806f0005 1701ffff The Chassis PhysicalPackageElementName wa...

Page 458: ... IERR Condition May also be shown as 806f00070301ffff or 0x806f00070301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0042 User Response 1 Make sure that the latest level of firmware and device drivers are installed for all adapters and standard devices such as Ethernet SCSI and SAS Important Some clust...

Page 459: ...AS Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Update the firmware UEFI and IMM to the latest level Updating the firmware 3 Run the DSA program 4 Reseat the adapter 5 Replace the adapter 6 Trained technicia...

Page 460: ... been added May also be shown as 806f00080a02ffff or 0x806f00080a02ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0084 User Response No action information only 806f0009 1301ffff PowerSupplyElementName has been turned off Host Power This message is for the use case when an implementation has detected a Power ...

Page 461: ...or 0x806f000d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0401ffff The Drive StorageVolumeElementName has been added Drive 1 This message is for the use case when an implementation has detected a Drive has been Added May also be shown...

Page 462: ...0402ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0403ffff The Drive StorageVolumeElementName has been added Drive 3 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0...

Page 463: ...o Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0405ffff The Drive StorageVolumeElementName has been added Drive 5 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0405ffff or 0x806f000d0405ffff Severi...

Page 464: ...fy support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0407ffff The Drive StorageVolumeElementName has been added Drive 7 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0407ffff or 0x806f000d0407ffff Severity Info Serviceable ...

Page 465: ...cal Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0409ffff The Drive StorageVolumeElementName has been added Drive 9 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d0409ffff or 0x806f000d0409ffff Severity Info Serviceable No Automatically notify support No...

Page 466: ...P Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 040bffff The Drive StorageVolumeElementName has been added Drive 11 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d040bffff or 0x806f000d040bffff Severity Info Serviceable No Automatically notify support No Alert Category Critic...

Page 467: ...se No action information only 806f000d 040dffff The Drive StorageVolumeElementName has been added Drive 13 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d040dffff or 0x806f000d040dffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PL...

Page 468: ...This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d040fffff or 0x806f000d040fffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0410ffff The Drive StorageVolumeElementName ha...

Page 469: ...ed May also be shown as 806f000d0411ffff or 0x806f000d0411ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0412ffff The Drive StorageVolumeElementName has been added Drive 18 This message is for the use case when an implementation has detecte...

Page 470: ...y also be shown as 806f000d0413ffff or 0x806f000d0413ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0414ffff The Drive StorageVolumeElementName has been added Drive 20 This message is for the use case when an implementation has detected a D...

Page 471: ...fff or 0x806f000d0415ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0416ffff The Drive StorageVolumeElementName has been added Drive 22 This message is for the use case when an implementation has detected a Drive has been Added May also be ...

Page 472: ...0417ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 0418ffff The Drive StorageVolumeElementName has been added Drive 24 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d...

Page 473: ...o Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 041affff The Drive StorageVolumeElementName has been added Drive 26 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d041affff or 0x806f000d041affff Sever...

Page 474: ...fy support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 041cffff The Drive StorageVolumeElementName has been added Drive 28 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d041cffff or 0x806f000d041cffff Severity Info Serviceable...

Page 475: ...cal Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000d 041effff The Drive StorageVolumeElementName has been added Drive 30 This message is for the use case when an implementation has detected a Drive has been Added May also be shown as 806f000d041effff or 0x806f000d041effff Severity Info Serviceable No Automatically notify support N...

Page 476: ...ap ID 5 CIM Information Prefix PLAT ID 0162 User Response No action information only 806f000f 220101ff The System ComputerSystemElementName has detected no memory in the system ABR Status This message is for the use case when an implementation has detected that memory was detected in the system May also be shown as 806f000f220101ff or 0x806f000f220101ff Severity Error Serviceable Yes Automatically...

Page 477: ...hat the usable Memory is insufficient for operation May also be shown as 806f000f220102ff or 0x806f000f220102ff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0132 User Response 1 Make sure the server meets the minimum configuration to start see Power supply LEDs 2 Update the server firmware on the primar...

Page 478: ...omputerSystemElementName has encountered a motherboard failure ABR Status This message is for the use case when an implementation has detected that a fatal motherboard failure in the system May also be shown as 806f000f220104ff or 0x806f000f220104ff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0795 User ...

Page 479: ...nt can be found in the logged IMM message text Please refer to the UEFI POST error code in the UEFI POST error code section of the Information Center for the appropriate user response Firmware Error Sys Boot Status 806f000f 22010aff The System ComputerSystemElementName encountered firmware error no video device detected ABR Status This message is for the use case when an implementation has detecte...

Page 480: ...EDs 2 Recover the server firmware from the backup page a Restart the server b At the prompt press F3 to recover the firmware 3 Update the server firmware to the latest level see Updating the firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster ...

Page 481: ...06f000f2201ffff or 0x806f000f2201ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0184 User Response This is a UEFI detected event The UEFI POST error code for this event can be found in the logged IMM message text Please refer to the UEFI POST error code in the UEFI POST error code section of the Infor...

Page 482: ...tion panel 806f0021 2201ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName No Op ROM Space This message is for the use case when an implementation has detected a Fault in a slot May also be shown as 806f00212201ffff or 0x806f00212201ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Informati...

Page 483: ...lly notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response 1 Check the PCI LED 2 Reseat the affected adapters and riser card 3 Update the server firmware UEFI and IMM and adapter firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the la...

Page 484: ...est level of code is supported for the cluster solution before you update the code 4 Remove both adapters 5 Replace the riser card 6 Trained service technicians only Replace the system board 806f0021 3002ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName PCI 2 This message is for the use case when an implementation has detected a Fault in a slot May also be s...

Page 485: ...use case when an implementation has detected a Fault in a slot May also be shown as 806f00213003ffff or 0x806f00213003ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response 1 Check the PCI LED 2 Reseat the affected adapters and riser card 3 Update the server firmware UEFI and IMM and adapt...

Page 486: ...firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Remove both adapters 5 Replace the riser card 6 Trained service technicians only Replace the system board 806f0021 3005ffff Fault in slot PhysicalConnect...

Page 487: ...torSystemElementName on system ComputerSystemElementName PCI 6 This message is for the use case when an implementation has detected a Fault in a slot May also be shown as 806f00213006ffff or 0x806f00213006ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0330 User Response 1 Check the PCI LED 2 Reseat t...

Page 488: ...ffected adapters and riser card 3 Update the server firmware UEFI and IMM and adapter firmware Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Remove both adapters 5 Replace the riser card 6 Trained service tec...

Page 489: ... supported for the cluster solution before you update the code 4 Remove both adapters 5 Replace the riser card 6 Trained service technicians only Replace the system board 806f0023 2101ffff Watchdog Timer expired for WatchdogElementName IPMI Watchdog This message is for the use case when an implementation has detected a Watchdog Timer Expired May also be shown as 806f00232101ffff or 0x806f00232101f...

Page 490: ...nse 1 Turn off the server and disconnect the power cords Reconnect the power cords and restart the server 2 If the problem remains trained technician only replace the system board 806f0107 0301ffff An Over Temperature Condition has been detected on ProcessorElementName CPU 1 This message is for the use case when an implementation has detected an Over Temperature Condition Detected for Processor Ma...

Page 491: ...01070302ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0036 User Response 1 Make sure that the fans are operating There are no obstructions to the airflow front and rear of the server the air baffles are in place and correctly installed and the server cover is installed and completely closed 2 Ma...

Page 492: ...is for the use case when an implementation has detected a Power Supply has failed May also be shown as 806f01080a02ffff or 0x806f01080a02ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0086 User Response 1 Reseat power supply n 2 If the power on LED is not lit and the power supply error LED is lit repl...

Page 493: ...ame DIMM 1 This message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c2001ffff or 0x806f010c2001ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response 1 Check the IBM support website for an applicable retain tip or firmwa...

Page 494: ...message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c2002ffff or 0x806f010c2002ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response 1 Check the IBM support website for an applicable retain tip or firmware update that a...

Page 495: ... as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 3 If the problem follows the DIMM replace the failing DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the ...

Page 496: ...contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 7 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If t...

Page 497: ...ocket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 7 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 8 Trained Service technician on...

Page 498: ...lder than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 8 Trained Service technician only Replace the affected microprocessor 806f010c 2007ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 This message is for the use case when an implementation has d...

Page 499: ... Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel...

Page 500: ... technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected micropr...

Page 501: ...e affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 7 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power sourc...

Page 502: ...ny damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 7 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 8 Trained Service technician only Replace the a...

Page 503: ...r to the power source and restart the server 8 Trained Service technician only Replace the affected microprocessor 806f010c 200dffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 13 This message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c200dffff or 0x806f010c200dffff Severity Er...

Page 504: ...rmation Prefix PLAT ID 0138 User Response 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 3 If the problem follows the DIMM replace the failing DIMM 4 Trained technician only If the problem o...

Page 505: ...ame DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 7 Manually re enable all affected DIMMs...

Page 506: ...ocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 7 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the ...

Page 507: ... Replace the affected microprocessor 7 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 8 Trained Service technician only Replace the affected microprocessor 806f010c 2012ffff Uncorrectable error detected for PhysicalMemor...

Page 508: ...Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 19 This message is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c2013ffff or 0x806f010c2013ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 01...

Page 509: ...retain tip or firmware update that applies to this memory error 2 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 3 If the problem follows the DIMM replace the failing DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any fore...

Page 510: ...the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 7 Manually re enable all affected ...

Page 511: ...heck the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 7 Manually re enable all affected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 8 Trai...

Page 512: ...ected DIMMs if the server firmware version is older than UEFI v1 10 If the server firmware version is UEFI v1 10 or newer disconnect and reconnect the server to the power source and restart the server 8 Trained Service technician only Replace the affected microprocessor 806f010c 2018ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 24 This message ...

Page 513: ... is for the use case when an implementation has detected a Memory uncorrectable error May also be shown as 806f010c2581ffff or 0x806f010c2581ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0138 User Response 1 Check the IBM support website for an applicable retain tip or firmware update that applies ...

Page 514: ... Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b...

Page 515: ...Drive 2 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0402ffff or 0x806f010d0402ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Resea...

Page 516: ...1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0404ffff The Drive StorageVolumeElementName has been disabled due to a detected...

Page 517: ...405ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the follo...

Page 518: ...ach time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0407ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 7 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0407ffff or 0x806f010d0407ffff Severit...

Page 519: ... Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the ser...

Page 520: ...e to a detected fault Drive 10 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d040affff or 0x806f010d040affff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic ...

Page 521: ... or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 040cffff The Drive StorageVolumeElementName has been disabled due to a detected fault D...

Page 522: ...06f010d040dffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace t...

Page 523: ... a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 040fffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 15 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d040fffff or 0x806f010d040fffff Severity Error...

Page 524: ... support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting...

Page 525: ...etected fault Drive 18 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0412ffff or 0x806f010d0412ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on ...

Page 526: ...1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0414ffff The Drive StorageVolumeElementName has been disabled due to a detected...

Page 527: ...415ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the follo...

Page 528: ...ach time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 0417ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 23 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d0417ffff or 0x806f010d0417ffff Severi...

Page 529: ... Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the ser...

Page 530: ...e to a detected fault Drive 26 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d041affff or 0x806f010d041affff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic ...

Page 531: ... or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 041cffff The Drive StorageVolumeElementName has been disabled due to a detected fault D...

Page 532: ...06f010d041dffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0164 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive wait 1 minute or more before reinstalling the drive b Cable from the system board to the backplane 3 Replace t...

Page 533: ... a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f010d 041fffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 31 This message is for the use case when an implementation has detected a Drive was Disabled due to fault May also be shown as 806f010d041fffff or 0x806f010d041fffff Severity Error...

Page 534: ...port No Alert Category System Boot failure SNMP Trap ID 25 CIM Information Prefix PLAT ID 0186 User Response 1 Make sure the server meets the minimum configuration to start see Power supply LEDs 2 Update the server firmware on the primary page Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest...

Page 535: ...06f01130302ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0224 User Response 1 Reseat the microprocessor and then restart the server 2 Replace microprocessor n n microprocessor number 806f0123 2101ffff Reboot of system ComputerSystemElementName initiated by WatchdogElementName IPMI Watchdog This messa...

Page 536: ...tical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0044 User Response 1 Make sure that the latest levels of firmware and device drivers are installed for all adapters and standard devices such as Ethernet SCSI and SAS Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is su...

Page 537: ... Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 2 Update the firmware UEFI and IMM to the latest level Updating the firmware 3 Run the DSA program 4 Reseat the adapter 5 Replace the adapter 6 Trained technician only Repla...

Page 538: ...IMM to the latest level Updating the firmware 3 Run the DSA program 4 Reseat the adapter 5 Replace the adapter 6 Trained technician only Replace microprocessor n 7 Trained technician only Replace the system board n microprocessor number One of The CPUs 806f020d 0400ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 0 This message is for the use case ...

Page 539: ...Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard di...

Page 540: ...rray ComputerSystemElementName Drive 3 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0403ffff or 0x806f020d0403ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diag...

Page 541: ...d disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0405ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 5 This mes...

Page 542: ...6f020d0406ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order...

Page 543: ...om the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0408ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 8 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0408ffff or 0x806f020d0408ffff Severity Warning Serviceable Yes Auto...

Page 544: ...support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from...

Page 545: ...erSystemElementName Drive 11 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d040bffff or 0x806f020d040bffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic tes...

Page 546: ...ts a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 040dffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 13...

Page 547: ...0effff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown r...

Page 548: ...able from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0410ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 16 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0410ffff or 0x806f020d0410ffff Severity Warning Serviceable ...

Page 549: ... Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the sy...

Page 550: ...y ComputerSystemElementName Drive 19 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0413ffff or 0x806f020d0413ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagno...

Page 551: ...d disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0415ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 21 This me...

Page 552: ...6f020d0416ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order...

Page 553: ...m the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 0418ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 24 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d0418ffff or 0x806f020d0418ffff Severity Warning Serviceable Yes Auto...

Page 554: ... support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable fro...

Page 555: ...erSystemElementName Drive 27 This message is for the use case when an implementation has detected an Array Failure is Predicted May also be shown as 806f020d041bffff or 0x806f020d041bffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic tes...

Page 556: ...ts a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown restarting the server each time a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f020d 041dffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 29...

Page 557: ...1effff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category System Predicted Failure SNMP Trap ID 27 CIM Information Prefix PLAT ID 0168 User Response 1 Run the hard disk drive diagnostic test on drive n 2 Reseat the following components a Hard disk drive b Cable from the system board to the backplane 3 Replace the following components one at a time in the order shown r...

Page 558: ... a Hard disk drive b Cable from the system board to the backplane c Hard disk drive backplane n hard disk drive number 806f0223 2101ffff Powering off system ComputerSystemElementName initiated by WatchdogElementName IPMI Watchdog This message is for the use case when an implementation has detected a Poweroff by Watchdog has occurred May also be shown as 806f02232101ffff or 0x806f02232101ffff Sever...

Page 559: ...User Response 1 Reconnect the power cords 2 Check power supply n LED 3 See Power supply LEDs for more information n power supply number 806f0308 0a02ffff PowerSupplyElementName has lost input Power Supply 2 This message is for the use case when an implementation has detected a Power Supply that has input that has been lost May also be shown as 806f03080a02ffff or 0x806f03080a02ffff Severity Info S...

Page 560: ... that applies to this memory error 2 Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector Then retry with the same DIMM 3 If the problem is related to a DIMM replace the failing DIMM indicated by the error LEDs 4 If the problem occurs on the same DIMM connector swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs ...

Page 561: ... replace the failing DIMM indicated by the error LEDs 4 If the problem occurs on the same DIMM connector swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is d...

Page 562: ...Ds on the system board or the event logs to a different memory channel or microprocessor 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged...

Page 563: ... 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained service technician only If...

Page 564: ...oprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained service technician only If the problem is related to microprocessor socket pins replace the system board 806f030c 2006ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 6 This message is for the use case when an implementation has detected a Memory Scrub failure May...

Page 565: ...0x806f030c2007ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Check the IBM support website for an applicable retain tip or firmware u...

Page 566: ... Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector Then retry with the same DIMM 3 If the problem is related to a DIMM replace the failing DIMM indicated by the error LEDs 4 If the problem occurs on the same DIMM connector swap the affect...

Page 567: ... replace the failing DIMM indicated by the error LEDs 4 If the problem occurs on the same DIMM connector swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is d...

Page 568: ...s on the system board or the event logs to a different memory channel or microprocessor 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged ...

Page 569: ...5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained service technician only If ...

Page 570: ...processor socket pins for any damaged pins If a damage is found replace the system board 7 Trained service technician only If the problem is related to microprocessor socket pins replace the system board 806f030c 200dffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 13 This message is for the use case when an implementation has detected a Memory Scrub failure May...

Page 571: ...0x806f030c200effff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Check the IBM support website for an applicable retain tip or firmware u...

Page 572: ... Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector Then retry with the same DIMM 3 If the problem is related to a DIMM replace the failing DIMM indicated by the error LEDs 4 If the problem occurs on the same DIMM connector swap the affect...

Page 573: ... replace the failing DIMM indicated by the error LEDs 4 If the problem occurs on the same DIMM connector swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is d...

Page 574: ...s on the system board or the event logs to a different memory channel or microprocessor 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged ...

Page 575: ...5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 7 Trained service technician only If ...

Page 576: ...processor socket pins for any damaged pins If a damage is found replace the system board 7 Trained service technician only If the problem is related to microprocessor socket pins replace the system board 806f030c 2014ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 20 This message is for the use case when an implementation has detected a Memory Scrub failure May...

Page 577: ...0x806f030c2015ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0136 User Response Note Each time you install or remove a DIMM you must disconnect the server from the power source then wait 10 seconds before restarting the server 1 Check the IBM support website for an applicable retain tip or firmware u...

Page 578: ... Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector Then retry with the same DIMM 3 If the problem is related to a DIMM replace the failing DIMM indicated by the error LEDs 4 If the problem occurs on the same DIMM connector swap the affect...

Page 579: ... replace the failing DIMM indicated by the error LEDs 4 If the problem occurs on the same DIMM connector swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is d...

Page 580: ...error LEDs on the system board or the event logs to a different memory channel or microprocessor 5 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 6 Trained service technician only Remove the affected microprocessor and check the microprocessor socket pins for any...

Page 581: ...ted a Power Cycle by Watchdog occurred May also be shown as 806f03232101ffff or 0x806f03232101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0374 User Response No action information only 806f040c 2001ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 1 This message is for the use cas...

Page 582: ... can re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 806f040c 2002ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c2002ffff or 0x806f040c2002ffff Severity Info Serviceable No Automatically notify support No Al...

Page 583: ... Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM con...

Page 584: ...ame DIMM 5 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c2005ffff or 0x806f040c2005ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because...

Page 585: ...he suggested actions for that error event and restart the server 3 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 806f040c 2007ffff PhysicalMemoryElementName Disab...

Page 586: ...ff or 0x806f040c2008ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the s...

Page 587: ...event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 806f040c 200affff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 10 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c20...

Page 588: ...cally notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the IBM support website for an applicable retain...

Page 589: ...ElementName DIMM 13 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c200dffff or 0x806f040c200dffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disable...

Page 590: ...follow the suggested actions for that error event and restart the server 3 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 806f040c 200fffff PhysicalMemoryElementNa...

Page 591: ...806f040c2010ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 ...

Page 592: ... memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 806f040c 2012ffff PhysicalMemoryElementName Disabled on Subsystem MemoryElementName DIMM 18 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 80...

Page 593: ...tify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the server 3 Check the IBM support website for an applicable retain tip or ...

Page 594: ...m MemoryElementName DIMM 21 This message is for the use case when an implementation has detected that Memory has been Disabled May also be shown as 806f040c2015ffff or 0x806f040c2015ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was...

Page 595: ...he suggested actions for that error event and restart the server 3 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 806f040c 2017ffff PhysicalMemoryElementName Disab...

Page 596: ...f or 0x806f040c2018ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0131 User Response 1 Make sure the DIMM is installed correctly 2 If the DIMM was disabled because of a memory fault memory uncorrectable error or memory logging limit reached follow the suggested actions for that error event and restart the se...

Page 597: ...o this memory event If no memory fault is recorded in the logs and no DIMM connector error LED is lit you can re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU One of the DIMMs 806f0413 2582ffff A PCI PERR has occurred on system ComputerSystemElementName PCIs This message is for the use case when an implementation has detected a PCI PERR May also be shown as 806f041...

Page 598: ...egory Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0062 User Response 1 Check the CPU LED See more information about the CPU LED in Light path diagnostics 2 Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the c...

Page 599: ...talled microprocessors are compatible with each other 4 Trained technician only Reseat microprocessor n 5 Trained technician only Replace microprocessor n n microprocessor number 806f0507 2584ffff ProcessorElementName has a Configuration Mismatch All CPUs This message is for the use case when an implementation has detected a Processor Configuration Mismatch has occurred May also be shown as 806f05...

Page 600: ...ly notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Swap the affected DIMMs as indicated by the error LEDs on the system board or the event logs to a different memory channel or microprocessor 3 If the error still occu...

Page 601: ...affected DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Repla...

Page 602: ...an only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 806f050c 2004ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected tha...

Page 603: ...s been Reached May also be shown as 806f050c2005ffff or 0x806f050c2005ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error 2 Swap the affected DIMMs as indicated by the err...

Page 604: ...hannel or microprocessor 3 If the error still occurs on the same DIMM replace the affected DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged ...

Page 605: ...aterial or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 806f050c 2008ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This me...

Page 606: ...n an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2009ffff or 0x806f050c2009ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response 1 Check the IBM support website for an applicable retain tip or firmware update that applies to th...

Page 607: ... or microprocessor 3 If the error still occurs on the same DIMM replace the affected DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins I...

Page 608: ... foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 806f050c 200cffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM...

Page 609: ...plementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c200dffff or 0x806f050c200dffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memo...

Page 610: ... channel or microprocessor 3 If the error still occurs on the same DIMM replace the affected DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damage...

Page 611: ... material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 806f050c 2010ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 16 This...

Page 612: ...en an implementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2011ffff or 0x806f050c2011ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response 1 Check the IBM support website for an applicable retain tip or firmware update that applies to t...

Page 613: ... or microprocessor 3 If the error still occurs on the same DIMM replace the affected DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins I...

Page 614: ... foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 806f050c 2014ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM...

Page 615: ...plementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2015ffff or 0x806f050c2015ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memo...

Page 616: ... channel or microprocessor 3 If the error still occurs on the same DIMM replace the affected DIMM 4 Trained technician only If the problem occurs on the same DIMM connector check the DIMM connector If the connector contains any foreign material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damage...

Page 617: ... material or is damaged replace the system board 5 Trained technician only Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins If a damage is found replace the system board 6 Trained technician only Replace the affected microprocessor 806f050c 2018ffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 24 This...

Page 618: ...plementation has detected that the Memory Logging Limit has been Reached May also be shown as 806f050c2581ffff or 0x806f050c2581ffff Severity Warning Serviceable Yes Automatically notify support Yes Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0144 User Response 1 Check the IBM support website for an applicable retain tip or firmware update that applies to this memo...

Page 619: ...ive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0401ffff Array ComputerSystemElementName is in critical condition Drive 1 This message is for the use case when an implementation has detected tha...

Page 620: ...806f050d0402ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Repl...

Page 621: ...ard disk drive that is indicated by a lit status LED 806f050d 0404ffff Array ComputerSystemElementName is in critical condition Drive 4 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0404ffff or 0x806f050d0404ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP T...

Page 622: ...egory Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED ...

Page 623: ...ndition Drive 7 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0407ffff or 0x806f050d0407ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk driv...

Page 624: ... disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0409ffff Array ComputerSystemElementName is in critical condition Drive 9 This message is for the use case when an implementation has dete...

Page 625: ...040affff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the ...

Page 626: ...e the hard disk drive that is indicated by a lit status LED 806f050d 040cffff Array ComputerSystemElementName is in critical condition Drive 12 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d040cffff or 0x806f050d040cffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk driv...

Page 627: ...itical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d...

Page 628: ...tical condition Drive 15 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d040fffff or 0x806f050d040fffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard ...

Page 629: ...ive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0411ffff Array ComputerSystemElementName is in critical condition Drive 17 This message is for the use case when an implementation has detected th...

Page 630: ...806f050d0412ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Repl...

Page 631: ...rd disk drive that is indicated by a lit status LED 806f050d 0414ffff Array ComputerSystemElementName is in critical condition Drive 20 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0414ffff or 0x806f050d0414ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP T...

Page 632: ...egory Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED ...

Page 633: ...ndition Drive 23 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d0417ffff or 0x806f050d0417ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk dri...

Page 634: ... disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d 0419ffff Array ComputerSystemElementName is in critical condition Drive 25 This message is for the use case when an implementation has det...

Page 635: ...041affff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the ...

Page 636: ...e the hard disk drive that is indicated by a lit status LED 806f050d 041cffff Array ComputerSystemElementName is in critical condition Drive 28 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d041cffff or 0x806f050d041cffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk driv...

Page 637: ...itical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Check backplane cable connection 5 Replace the RAID adapter 6 Replace the hard disk drive that is indicated by a lit status LED 806f050d...

Page 638: ...tical condition Drive 31 This message is for the use case when an implementation has detected that an Array is Critical May also be shown as 806f050d041fffff or 0x806f050d041fffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0174 User Response 1 Make sure that the RAID adapter firmware and hard ...

Page 639: ... code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 4 Make sure that the adapter is supported For a list of supported optional devices see http www ibm com systems info x86servers serverproven compat us 5 Remove both adapters 6 Replace the PCIe adapters 7 Replace the riser card 806f052b 2101...

Page 640: ...he problem goes away 5 If the problem remains trained service technician replace the system board 806f0607 0301ffff An SM BIOS Uncorrectable CPU complex error for ProcessorElementName has asserted CPU 1 This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted May also be shown as 806f06070301ffff or 0x806f06070301ffff Severity Error Serviceable Yes Automaticall...

Page 641: ...her see Installing a microprocessor and heat sink for information about microprocessor requirements 2 Update the server firmware to the latest level see Updating the firmware 3 Trained technician only Replace the incompatible microprocessor 806f0607 2584ffff An SM BIOS Uncorrectable CPU complex error for ProcessorElementName has asserted All CPUs This message is for the use case when an SM BIOS Un...

Page 642: ...Supply with a Configuration Error May also be shown as 806f06081301ffff or 0x806f06081301ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0104 User Response 1 Make sure that the power supplies installed are with the same rating or wattage 2 Reinstall the power supplies with the same rating or wattage 806...

Page 643: ...ailed May also be shown as 806f060d0401ffff or 0x806f060d0401ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the S...

Page 644: ...e RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0403ffff Array ComputerSystemElementName has failed Drive 3 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0403ffff or 0x806f060d0403ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk ...

Page 645: ... drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0405ffff Array ComputerSystemElementName has faile...

Page 646: ... Array Failed May also be shown as 806f060d0406ffff or 0x806f060d0406ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Repla...

Page 647: ...dapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0408ffff Array ComputerSystemElementName has failed Drive 8 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0408ffff or 0x806f060d0408ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SN...

Page 648: ...ard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 040affff Array ComputerSystemElementName h...

Page 649: ...ailed May also be shown as 806f060d040bffff or 0x806f060d040bffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the S...

Page 650: ... RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 040dffff Array ComputerSystemElementName has failed Drive 13 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d040dffff or 0x806f060d040dffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk ...

Page 651: ... drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 040fffff Array ComputerSystemElementName has faile...

Page 652: ... Array Failed May also be shown as 806f060d0410ffff or 0x806f060d0410ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Repla...

Page 653: ...apter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0412ffff Array ComputerSystemElementName has failed Drive 18 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0412ffff or 0x806f060d0412ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SN...

Page 654: ...ard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0414ffff Array ComputerSystemElementName h...

Page 655: ...ailed May also be shown as 806f060d0415ffff or 0x806f060d0415ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the S...

Page 656: ... RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0417ffff Array ComputerSystemElementName has failed Drive 23 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d0417ffff or 0x806f060d0417ffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk ...

Page 657: ... drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 0419ffff Array ComputerSystemElementName has faile...

Page 658: ... Array Failed May also be shown as 806f060d041affff or 0x806f060d041affff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Repla...

Page 659: ...apter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 041cffff Array ComputerSystemElementName has failed Drive 28 This message is for the use case when an implementation has detected that an Array Failed May also be shown as 806f060d041cffff or 0x806f060d041cffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SN...

Page 660: ...ard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connected correctly 3 Replace the SAS cable 4 Replace the RAID adapter 5 Replace the hard disk drive that is indicated by a lit status LED 806f060d 041effff Array ComputerSystemElementName h...

Page 661: ...as detected that an Array Failed May also be shown as 806f060d041fffff or 0x806f060d041fffff Severity Error Serviceable Yes Automatically notify support Yes Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0176 User Response 1 Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level 2 Make sure that the SAS cable is connecte...

Page 662: ...e speed and technology 806f070c 2002ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2002ffff or 0x806f070c2002ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Me...

Page 663: ...User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2004ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2004ffff or 0x806f070...

Page 664: ... No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2006ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 6 This message is for the use case when an implementation has detected a Memory DIMM co...

Page 665: ...omatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2008ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use case when an implementation has ...

Page 666: ...erity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 200affff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 10 This message is for the use ...

Page 667: ...r 0x806f070c200bffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 200cffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This...

Page 668: ...o be shown as 806f070c200dffff or 0x806f070c200dffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 200effff Configuration Error for PhysicalMemoryElementName on Subsyste...

Page 669: ...May also be shown as 806f070c200fffff or 0x806f070c200fffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2010ffff Configuration Error for PhysicalMemoryElementName on S...

Page 670: ...y DIMM configuration error has been corrected May also be shown as 806f070c2011ffff or 0x806f070c2011ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2012ffff Configur...

Page 671: ...IMM 19 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2013ffff or 0x806f070c2013ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct s...

Page 672: ... speed and technology 806f070c 2015ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 21 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2015ffff or 0x806f070c2015ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Me...

Page 673: ...User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2017ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 23 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected May also be shown as 806f070c2017ffff or 0x806f07...

Page 674: ...No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size type speed and technology 806f070c 2581ffff Configuration Error for PhysicalMemoryElementName on Subsystem MemoryElementName All DIMMS This message is for the use case when an implementation has detected a Memory DIMM ...

Page 675: ...r 0x806f070d0400ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0401ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 1 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress Ma...

Page 676: ...y Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0403ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 3 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806f070d0...

Page 677: ...everity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0405ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 5 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May also be shown as 806...

Page 678: ...06f070d0406ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0407ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 7 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress May als...

Page 679: ...f or 0x806f070d0408ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0409ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 9 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress...

Page 680: ...shown as 806f070d040affff or 0x806f070d040affff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 040bffff Rebuild in progress for Array in system ComputerSystemElementName Drive 11 This message is for the use case when an implementation has detected that an Arr...

Page 681: ...shown as 806f070d040cffff or 0x806f070d040cffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 040dffff Rebuild in progress for Array in system ComputerSystemElementName Drive 13 This message is for the use case when an implementation has detected that an Arr...

Page 682: ...ess May also be shown as 806f070d040effff or 0x806f070d040effff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 040fffff Rebuild in progress for Array in system ComputerSystemElementName Drive 15 This message is for the use case when an implementation has dete...

Page 683: ...ss May also be shown as 806f070d0410ffff or 0x806f070d0410ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0411ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 17 This message is for the use case when an implementation has detec...

Page 684: ... is in Progress May also be shown as 806f070d0412ffff or 0x806f070d0412ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0413ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 19 This message is for the use case when an implementat...

Page 685: ...rogress May also be shown as 806f070d0414ffff or 0x806f070d0414ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0415ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 21 This message is for the use case when an implementation has ...

Page 686: ... is in Progress May also be shown as 806f070d0416ffff or 0x806f070d0416ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0417ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 23 This message is for the use case when an implementat...

Page 687: ...rogress May also be shown as 806f070d0418ffff or 0x806f070d0418ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 0419ffff Rebuild in progress for Array in system ComputerSystemElementName Drive 25 This message is for the use case when an implementation has ...

Page 688: ... is in Progress May also be shown as 806f070d041affff or 0x806f070d041affff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 041bffff Rebuild in progress for Array in system ComputerSystemElementName Drive 27 This message is for the use case when an implementat...

Page 689: ...rogress May also be shown as 806f070d041cffff or 0x806f070d041cffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 041dffff Rebuild in progress for Array in system ComputerSystemElementName Drive 29 This message is for the use case when an implementation has ...

Page 690: ... is in Progress May also be shown as 806f070d041effff or 0x806f070d041effff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0178 User Response No action information only 806f070d 041fffff Rebuild in progress for Array in system ComputerSystemElementName Drive 31 This message is for the use case when an implementat...

Page 691: ...sful Software or Firmware Change May also be shown as 806f072b2201ffff or 0x806f072b2201ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0450 User Response No action information only ROM Recovery 806f0807 0301ffff ProcessorElementName has been Disabled CPU 1 This message is for the use case when an implementat...

Page 692: ... also be shown as 806f08070302ffff or 0x806f08070302ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0061 User Response No action information only 806f0807 2584ffff ProcessorElementName has been Disabled All CPUs This message is for the use case when an implementation has detected a Processor has been Disabled...

Page 693: ...p ID 50 CIM Information Prefix PLAT ID 0240 User Response 1 Check the system event log 2 Check the DIMM error LEDs 3 Remove the failing DIMM from the system board 4 Check for a server firmware update Important Some cluster solutions require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster ...

Page 694: ... require specific code levels or coordinated code updates If the device is part of a cluster solution verify that the latest level of code is supported for the cluster solution before you update the code 5 Trained technician only Replace the system board 806f0813 2584ffff A Uncorrectable Bus Error has occurred on system ComputerSystemElementName CPUs This message is for the use case when an implem...

Page 695: ...0823 2101ffff Watchdog Timer interrupt occurred for WatchdogElementName IPMI Watchdog This message is for the use case when an implementation has detected a Watchdog Timer interrupt occurred May also be shown as 806f08232101ffff or 0x806f08232101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0376 User Respon...

Page 696: ... May also be shown as 806f090c2002ffff or 0x806f090c2002ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2003ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 3 This messag...

Page 697: ... MemoryElementName Throttled DIMM 4 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2004ffff or 0x806f090c2004ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Re...

Page 698: ...ion Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2006ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 6 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2006ffff or 0x806f090c2006ffff Severity Warning Serviceable Yes Autom...

Page 699: ...lert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2008ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 8 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2008ffff or 0x...

Page 700: ...ning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 200affff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 10 This message is for the use case when an implementation has detected Memory has bee...

Page 701: ...ffff or 0x806f090c200bffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 200cffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 12 This message is for the use case when an imp...

Page 702: ...ottled May also be shown as 806f090c200dffff or 0x806f090c200dffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 200effff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 14 This...

Page 703: ... MemoryElementName Throttled DIMM 15 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c200fffff or 0x806f090c200fffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 R...

Page 704: ...ion Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2011ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 17 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2011ffff or 0x806f090c2011ffff Severity Warning Serviceable Yes Auto...

Page 705: ...lert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2013ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 19 This message is for the use case when an implementation has detected Memory has been Throttled May also be shown as 806f090c2013ffff or 0...

Page 706: ...rning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2015ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 21 This message is for the use case when an implementation has detected Memory has be...

Page 707: ...ffff or 0x806f090c2016ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f090c 2017ffff PhysicalMemoryElementName on Subsystem MemoryElementName Throttled DIMM 23 This message is for the use case when an imp...

Page 708: ...tled May also be shown as 806f090c2018ffff or 0x806f090c2018ffff Severity Warning Serviceable Yes Automatically notify support No Alert Category System Other SNMP Trap ID 22 CIM Information Prefix PLAT ID 0142 User Response 1 Reseat the DIMM and then restart the server 2 Replace DIMM n n DIMM number 806f0a07 0301ffff ProcessorElementName is operating in a Degraded State CPU 1 This message is for t...

Page 709: ...thin the specifications 3 Make sure that the heat sink for microprocessor n is installed correctly 4 Trained technician only Replace microprocessor n n microprocessor number 806f0a07 0302ffff ProcessorElementName is operating in a Degraded State CPU 2 This message is for the use case when an implementation has detected a Processor is running in the Degraded state May also be shown as 806f0a070302f...

Page 710: ... 806f0a0c2001ffff or 0x806f0a0c2001ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completel...

Page 711: ...er Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2003ffff or 0x806f0a0c2003ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temper...

Page 712: ...rmation Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM num...

Page 713: ...ame on Subsystem MemoryElementName DIMM 6 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2006ffff or 0x806f0a0c2006ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1...

Page 714: ... that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2008ffff An Over Temperature Condition has been detected on the Phys...

Page 715: ... DIMM 9 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2009ffff or 0x806f0a0c2009ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are opera...

Page 716: ...o the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 200bffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsyste...

Page 717: ...emperature Condition for Memory that has been Detected May also be shown as 806f0a0c200cffff or 0x806f0a0c200cffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place a...

Page 718: ...hat the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 200effff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 14 This message is for the use case when an implemen...

Page 719: ...s 806f0a0c200fffff or 0x806f0a0c200fffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and complete...

Page 720: ...erature is within the specifications 3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2011ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 17 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected M...

Page 721: ...y Error Serviceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature i...

Page 722: ...3 If a fan has failed complete the action for a fan failure 4 Replace DIMM n n DIMM number 806f0a0c 2014ffff An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 20 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2014ffff ...

Page 723: ...iceable Yes Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the...

Page 724: ...f An Over Temperature Condition has been detected on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 23 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected May also be shown as 806f0a0c2017ffff or 0x806f0a0c2017ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critica...

Page 725: ...emperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0146 User Response 1 Make sure that the fans are operating that there are no obstructions to the airflow that the air baffles are in place and correctly installed and that the server cover is installed and completely closed 2 Make sure that ambient temperature is within the specifications 3 If a fan has failed complete the action for a fan f...

Page 726: ...130302ffff or 0x806f0a130302ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0244 User Response 1 Reseat the microprocessor and then restart the server 2 Replace microprocessor n n microprocessor number 81010002 0701ffff Numeric sensor NumericSensorElementName going low lower non critical has deasserted...

Page 727: ... be shown as 810102020701ffff or 0x810102020701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0481 User Response No action information only SysBrd 12V SysBrd 3 3V SysBrd 5V 81010204 1d01ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 1 Tach This message is for t...

Page 728: ... has deasserted May also be shown as 810102041d02ffff or 0x810102041d02ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0481 User Response No action information only 81010204 1d03ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 3 Tach This message is for the u...

Page 729: ...sserted May also be shown as 810102041d04ffff or 0x810102041d04ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0481 User Response No action information only 81010204 1d05ffff Numeric sensor NumericSensorElementName going low lower critical has deasserted Fan 5 Tach This message is for the use case ...

Page 730: ...asserted May also be shown as 810102041d06ffff or 0x810102041d06ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0481 User Response No action information only 81010701 0701ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted Ambient Temp This message is for the u...

Page 731: ...sserted May also be shown as 810107011401ffff or 0x810107011401ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response No action information only 81010701 1402ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted CPU2 VR Temp This message is for the use...

Page 732: ... has deasserted May also be shown as 810107011403ffff or 0x810107011403ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response No action information only 81010701 1404ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted DIMM CD VR Temp This message is ...

Page 733: ...sserted May also be shown as 810107011405ffff or 0x810107011405ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response No action information only 81010701 1406ffff Numeric sensor NumericSensorElementName going high upper non critical has deasserted DIMM GH VR Temp This message is for the ...

Page 734: ...gh has deasserted May also be shown as 810107012d01ffff or 0x810107012d01ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Temperature SNMP Trap ID 12 CIM Information Prefix PLAT ID 0491 User Response No action information only 81010901 0701ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted Ambient Temp This message is for t...

Page 735: ...sserted May also be shown as 810109011401ffff or 0x810109011401ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0495 User Response No action information only 81010901 1402ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted CPU2 VR Temp This message is for the use cas...

Page 736: ... has deasserted May also be shown as 810109011403ffff or 0x810109011403ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0495 User Response No action information only 81010901 1404ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted DIMM CD VR Temp This message is for ...

Page 737: ...sserted May also be shown as 810109011405ffff or 0x810109011405ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0495 User Response No action information only 81010901 1406ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted DIMM GH VR Temp This message is for the use ...

Page 738: ...has deasserted May also be shown as 810109012d01ffff or 0x810109012d01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0495 User Response No action information only 81010902 0701ffff Numeric sensor NumericSensorElementName going high upper critical has deasserted SysBrd 12V This message is for the us...

Page 739: ...h has deasserted May also be shown as 81010b010701ffff or 0x81010b010701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0499 User Response No action information only 81010b01 1401ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted CPU1 VR Temp This message is...

Page 740: ...as deasserted May also be shown as 81010b011402ffff or 0x81010b011402ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0499 User Response No action information only 81010b01 1403ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted DIMM AB VR Temp This message is...

Page 741: ...sserted May also be shown as 81010b011404ffff or 0x81010b011404ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0499 User Response No action information only 81010b01 1405ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted DIMM EF VR Temp This message is for t...

Page 742: ...igh has deasserted May also be shown as 81010b011406ffff or 0x81010b011406ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0499 User Response No action information only 81010b01 2d01ffff Numeric sensor NumericSensorElementName going high upper non recoverable has deasserted PCH Temp This message is f...

Page 743: ...erted May also be shown as 810300062101ffff or 0x810300062101ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0508 User Response No action information only 81030012 2301ffff Sensor SensorElementName has asserted OS RealTime Mod This message is for the use case when an implementation has detected a Sensor has a...

Page 744: ...81301ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0509 User Response No action information only 8107010f 2201ffff Sensor SensorElementName has deasserted the transition from normal to non critical state GPT Status This message is for the use case when an implementation has detected that a Sensor has deasse...

Page 745: ...al May also be shown as 8107010f2582ffff or 0x8107010f2582ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0521 User Response No action information only 81070201 0301ffff Sensor SensorElementName has transitioned to a less severe state from critical CPU 1 OverTemp This message is for the use case when an i...

Page 746: ...al May also be shown as 810702010302ffff or 0x810702010302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070202 0701ffff Sensor SensorElementName has transitioned to a less severe state from critical SysBrd Vol Fault This message is for the use case w...

Page 747: ...al May also be shown as 810702021201ffff or 0x810702021201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Voltage SNMP Trap ID 1 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070202 1501ffff Sensor SensorElementName has transitioned to a less severe state from critical Power PDB Fault This message is for the use case when a...

Page 748: ...rom critical May also be shown as 810702040a01ffff or 0x810702040a01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070204 0a02ffff Sensor SensorElementName has transitioned to a less severe state from critical PS 2 Fan Fault This message is for the u...

Page 749: ...m critical May also be shown as 810702080a01ffff or 0x810702080a01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070208 0a02ffff Sensor SensorElementName has transitioned to a less severe state from critical PS 2 Therm Fault This message is for the use case...

Page 750: ...e from critical May also be shown as 8107020f2201ffff or 0x8107020f2201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 8107020f 2582ffff Sensor SensorElementName has transitioned to a less severe state from critical I O Resources This message is for the use c...

Page 751: ...tical May also be shown as 810702142201ffff or 0x810702142201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 81070219 0701ffff Sensor SensorElementName has transitioned to a less severe state from critical SysBrd Fault This message is for the use case when an...

Page 752: ...e from critical May also be shown as 8107021b0301ffff or 0x8107021b0301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0523 User Response No action information only 8107021b 0302ffff Sensor SensorElementName has transitioned to a less severe state from critical CPU 2 QPILinkErr This message is for the us...

Page 753: ...rted May also be shown as 810703010301ffff or 0x810703010301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Temperature SNMP Trap ID 0 CIM Information Prefix PLAT ID 0525 User Response No action information only 81070301 0302ffff Sensor SensorElementName has deasserted the transition to non recoverable from a less severe state CPU 2 OverTemp This message i...

Page 754: ...o be shown as 810706080a01ffff or 0x810706080a01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0531 User Response No action information only PS1 12V OV Fault PS1 12V UV Fault PS1 12Vaux Fault 81070608 0a02ffff Sensor SensorElementName has deasserted the transition to non recoverable PS2 12V OC Fault This...

Page 755: ... recoverable has deasserted May also be shown as 810706090a01ffff or 0x810706090a01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0531 User Response No action information only PDB_12V2 PDB_12V3 PDB_12V4_240VA PDB_12V5_240VA PDB_5V_OCP PDB_5V_OVP PDB_SHORT_CIR 810b010a 1e01ffff Redundancy Lost for Redunda...

Page 756: ...f or 0x810b010c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Memory SNMP Trap ID 41 CIM Information Prefix PLAT ID 0803 User Response No action information only 810b0309 1301ffff Non redundant Sufficient Resources from Redundancy Degraded or Fully Redundant for RedundancySetElementName has deasserted Power Resource This message is for the use case wh...

Page 757: ...Non redundant Sufficient Resources May also be shown as 810b030c2581ffff or 0x810b030c2581ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Memory SNMP Trap ID 43 CIM Information Prefix PLAT ID 0807 User Response No action information only 810b0509 1301ffff Non redundant Insufficient Resources for RedundancySetElementName has deasserted Power Resource This me...

Page 758: ...fficient Resources May also be shown as 810b050a1e01ffff or 0x810b050a1e01ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Fan Failure SNMP Trap ID 11 CIM Information Prefix PLAT ID 0811 User Response No action information only 810b050c 2581ffff Non redundant Insufficient Resources for RedundancySetElementName has deasserted Backup Memory This message is fo...

Page 759: ...hown as 816f00051701ffff or 0x816f00051701ffff Severity Info Serviceable No Automatically notify support No Alert Category Warning Other SNMP Trap ID 60 CIM Information Prefix PLAT ID 0005 User Response No action information only 816f0007 0301ffff ProcessorElementName has Recovered from IERR CPU 1 This message is for the use case when an implementation has detected a Processor Recovered IERR Condi...

Page 760: ...s 816f00070302ffff or 0x816f00070302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0043 User Response No action information only 816f0008 0a01ffff PowerSupplyElementName has been removed from container PhysicalPackageElementName Power Supply 1 This message is for the use case when an implementation has de...

Page 761: ... been removed May also be shown as 816f00080a02ffff or 0x816f00080a02ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 0085 User Response No action information only 816f0009 1301ffff PowerSupplyElementName has been turned on Host Power This message is for the use case when an implementation has detected a Power...

Page 762: ...Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816...

Page 763: ... firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 0402ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 2 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0402ffff or 0x816f000d0402ffff Severity Error Serviceable Yes Automatically n...

Page 764: ...le Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 040...

Page 765: ...ysicalPackageElementName Drive 5 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0405ffff or 0x816f000d0405ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive ...

Page 766: ...hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 0407ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 7 This message is for the use case when an implementation has detected a...

Page 767: ...rity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SA...

Page 768: ...has been removed from unit PhysicalPackageElementName Drive 10 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d040affff or 0x816f000d040affff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard d...

Page 769: ...rd disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 040cffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 12 This message is for the use case when an implementa...

Page 770: ...f or 0x816f000d040dffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the...

Page 771: ...le 816f000d 040fffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 15 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d040fffff or 0x816f000d040fffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Infor...

Page 772: ...Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 0411ffff The Drive StorageVolumeElementName has been removed from unit ...

Page 773: ...implementation has detected a Drive has been Removed May also be shown as 816f000d0412ffff or 0x816f000d0412ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the h...

Page 774: ...2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 0414ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 20 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0414ffff or 0x816f000...

Page 775: ... Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 0416ffff ...

Page 776: ...m unit PhysicalPackageElementName Drive 23 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d0417ffff or 0x816f000d0417ffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard d...

Page 777: ...hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 0419ffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 25 This message is for the use case when an implementation has detected ...

Page 778: ...816f000d041affff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest...

Page 779: ...cffff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElementName Drive 28 This message is for the use case when an implementation has detected a Drive has been Removed May also be shown as 816f000d041cffff or 0x816f000d041cffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix P...

Page 780: ...D 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware and RAID controller firmware are at the latest level 4 Check the SAS cable 816f000d 041effff The Drive StorageVolumeElementName has been removed from unit PhysicalPackageElement...

Page 781: ...d May also be shown as 816f000d041fffff or 0x816f000d041fffff Severity Error Serviceable Yes Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0163 User Response 1 Reseat hard disk drive n n hard disk drive number Wait 1 minute or more before reinstalling the drive 2 Replace the hard disk drive 3 Make sure that the disk firmware a...

Page 782: ...rupt NMI State This message is for the use case when an implementation has detected a recovery from a Front Panel NMI Diagnostic Interrupt May also be shown as 816f00131701ffff or 0x816f00131701ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0223 User Response No action information only 816f0021 2201ffff...

Page 783: ...021 2582ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName All PCI Error This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00212582ffff or 0x816f00212582ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap I...

Page 784: ...IM Information Prefix PLAT ID 0331 User Response No action information only 816f0021 3002ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName PCI 2 This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00213002ffff or 0x816f00213002ffff Severity Info Serviceable No ...

Page 785: ...mation Prefix PLAT ID 0331 User Response No action information only 816f0021 3004ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName PCI 4 This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00213004ffff or 0x816f00213004ffff Severity Info Serviceable No Automati...

Page 786: ...IM Information Prefix PLAT ID 0331 User Response No action information only 816f0021 3006ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName PCI 6 This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00213006ffff or 0x816f00213006ffff Severity Info Serviceable No ...

Page 787: ...mation Prefix PLAT ID 0331 User Response No action information only 816f0021 3008ffff Fault condition removed on slot PhysicalConnectorElementName on system ComputerSystemElementName PCI 8 This message is for the use case when an implementation has detected a Fault condition in a slot has been removed May also be shown as 816f00213008ffff or 0x816f00213008ffff Severity Info Serviceable No Automati...

Page 788: ...rap ID 60 CIM Information Prefix PLAT ID 0399 User Response No action information only 816f0107 0301ffff An Over Temperature Condition has been removed on ProcessorElementName CPU 1 This message is for the use case when an implementation has detected a Over Temperature Condition has been Removed for Processor May also be shown as 816f01070301ffff or 0x816f01070301ffff Severity Info Serviceable No ...

Page 789: ...ID 0 CIM Information Prefix PLAT ID 0037 User Response No action information only 816f0108 0a01ffff PowerSupplyElementName has returned to OK status Power Supply 1 This message is for the use case when an implementation has detected a Power Supply return to normal operational status May also be shown as 816f01080a01ffff or 0x816f01080a01ffff Severity Info Serviceable No Automatically notify suppor...

Page 790: ...Prefix PLAT ID 0087 User Response No action information only 816f010c 2001ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2001ffff or 0x816f010c2001ffff Severity Info Serviceable No Automatically notif...

Page 791: ...mation Prefix PLAT ID 0139 User Response No action information only 816f010c 2003ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2003ffff or 0x816f010c2003ffff Severity Info Serviceable No Automaticall...

Page 792: ...IM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2005ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2005ffff or 0x816f010c2005ffff Severity Info Serviceable No Auto...

Page 793: ...mation Prefix PLAT ID 0139 User Response No action information only 816f010c 2007ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2007ffff or 0x816f010c2007ffff Severity Info Serviceable No Automaticall...

Page 794: ...IM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2009ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 9 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2009ffff or 0x816f010c2009ffff Severity Info Serviceable No Auto...

Page 795: ...mation Prefix PLAT ID 0139 User Response No action information only 816f010c 200bffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 11 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c200bffff or 0x816f010c200bffff Severity Info Serviceable No Automatical...

Page 796: ...IM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 200dffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 13 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c200dffff or 0x816f010c200dffff Severity Info Serviceable No Aut...

Page 797: ...mation Prefix PLAT ID 0139 User Response No action information only 816f010c 200fffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 15 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c200fffff or 0x816f010c200fffff Severity Info Serviceable No Automatical...

Page 798: ...IM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2011ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 17 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2011ffff or 0x816f010c2011ffff Severity Info Serviceable No Aut...

Page 799: ...mation Prefix PLAT ID 0139 User Response No action information only 816f010c 2013ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 19 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2013ffff or 0x816f010c2013ffff Severity Info Serviceable No Automatical...

Page 800: ...IM Information Prefix PLAT ID 0139 User Response No action information only 816f010c 2015ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 21 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2015ffff or 0x816f010c2015ffff Severity Info Serviceable No Aut...

Page 801: ...mation Prefix PLAT ID 0139 User Response No action information only 816f010c 2017ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 23 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2017ffff or 0x816f010c2017ffff Severity Info Serviceable No Automatical...

Page 802: ...ation Prefix PLAT ID 0139 User Response No action information only 816f010c 2581ffff Uncorrectable error recovery detected for PhysicalMemoryElementName on Subsystem MemoryElementName All DIMMS This message is for the use case when an implementation has detected a Memory uncorrectable error recovery May also be shown as 816f010c2581ffff or 0x816f010c2581ffff Severity Info Serviceable No Automatica...

Page 803: ...e No action information only 816f010d 0401ffff The Drive StorageVolumeElementName has been enabled Drive 1 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0401ffff or 0x816f010d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ...

Page 804: ... This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0403ffff or 0x816f010d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0404ffff The Drive StorageVolumeElementName has ...

Page 805: ...ed May also be shown as 816f010d0405ffff or 0x816f010d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0406ffff The Drive StorageVolumeElementName has been enabled Drive 6 This message is for the use case when an implementation has detect...

Page 806: ...y also be shown as 816f010d0407ffff or 0x816f010d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0408ffff The Drive StorageVolumeElementName has been enabled Drive 8 This message is for the use case when an implementation has detected a ...

Page 807: ...ff or 0x816f010d0409ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 040affff The Drive StorageVolumeElementName has been enabled Drive 10 This message is for the use case when an implementation has detected a Drive was Enabled May also be sh...

Page 808: ...040bffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 040cffff The Drive StorageVolumeElementName has been enabled Drive 12 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0...

Page 809: ...o Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 040effff The Drive StorageVolumeElementName has been enabled Drive 14 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d040effff or 0x816f010d040effff Severi...

Page 810: ...fy support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0410ffff The Drive StorageVolumeElementName has been enabled Drive 16 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0410ffff or 0x816f010d0410ffff Severity Info Serviceable ...

Page 811: ...cal Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0412ffff The Drive StorageVolumeElementName has been enabled Drive 18 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0412ffff or 0x816f010d0412ffff Severity Info Serviceable No Automatically notify support No...

Page 812: ...P Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0414ffff The Drive StorageVolumeElementName has been enabled Drive 20 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0414ffff or 0x816f010d0414ffff Severity Info Serviceable No Automatically notify support No Alert Category Critica...

Page 813: ...e No action information only 816f010d 0416ffff The Drive StorageVolumeElementName has been enabled Drive 22 This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0416ffff or 0x816f010d0416ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT...

Page 814: ... This message is for the use case when an implementation has detected a Drive was Enabled May also be shown as 816f010d0418ffff or 0x816f010d0418ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 0419ffff The Drive StorageVolumeElementName has ...

Page 815: ...ed May also be shown as 816f010d041affff or 0x816f010d041affff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 041bffff The Drive StorageVolumeElementName has been enabled Drive 27 This message is for the use case when an implementation has detec...

Page 816: ...y also be shown as 816f010d041cffff or 0x816f010d041cffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 041dffff The Drive StorageVolumeElementName has been enabled Drive 29 This message is for the use case when an implementation has detected a...

Page 817: ...fff or 0x816f010d041effff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0167 User Response No action information only 816f010d 041fffff The Drive StorageVolumeElementName has been enabled Drive 31 This message is for the use case when an implementation has detected a Drive was Enabled May also be s...

Page 818: ...0x816f010f2201ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0187 User Response No action information only 816f0113 0301ffff System ComputerSystemElementName has recovered from a bus timeout CPU 1 PECI This message is for the use case when an implemenation has detected that a system has recovered from a...

Page 819: ...his message is for the use case when an implemenation has detected that a system has recovered from a Bus Timeout May also be shown as 816f01130302ffff or 0x816f01130302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0225 User Response 1 Trained technician only Replace microprocessor n see Removing a mic...

Page 820: ...IM Information Prefix PLAT ID 0045 User Response No action information only 816f0207 0302ffff ProcessorElementName has Recovered from FRB1 BIST condition CPU 2 This message is for the use case when an implementation has detected a Processor Recovered FRB1 BIST condition May also be shown as 816f02070302ffff or 0x816f02070302ffff Severity Info Serviceable No Automatically notify support No Alert Ca...

Page 821: ... Response No action information only One of The CPUs 816f020d 0400ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 0 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0400ffff or 0x816f020d0400ffff Severity Info Serviceable No Automatically notify supp...

Page 822: ...IM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0402ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 2 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0402ffff or 0x816f020d0402ffff Severity Info Serviceable No Au...

Page 823: ...mation Prefix PLAT ID 0169 User Response No action information only 816f020d 0404ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 4 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0404ffff or 0x816f020d0404ffff Severity Info Serviceable No Automatica...

Page 824: ...IM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0406ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 6 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0406ffff or 0x816f020d0406ffff Severity Info Serviceable No Au...

Page 825: ...mation Prefix PLAT ID 0169 User Response No action information only 816f020d 0408ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 8 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0408ffff or 0x816f020d0408ffff Severity Info Serviceable No Automatica...

Page 826: ...IM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 040affff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 10 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d040affff or 0x816f020d040affff Severity Info Serviceable No A...

Page 827: ...mation Prefix PLAT ID 0169 User Response No action information only 816f020d 040cffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 12 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d040cffff or 0x816f020d040cffff Severity Info Serviceable No Automatic...

Page 828: ...IM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 040effff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 14 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d040effff or 0x816f020d040effff Severity Info Serviceable No A...

Page 829: ...mation Prefix PLAT ID 0169 User Response No action information only 816f020d 0410ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 16 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0410ffff or 0x816f020d0410ffff Severity Info Serviceable No Automatic...

Page 830: ...IM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0412ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 18 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0412ffff or 0x816f020d0412ffff Severity Info Serviceable No A...

Page 831: ...mation Prefix PLAT ID 0169 User Response No action information only 816f020d 0414ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 20 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0414ffff or 0x816f020d0414ffff Severity Info Serviceable No Automatic...

Page 832: ...IM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 0416ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 22 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0416ffff or 0x816f020d0416ffff Severity Info Serviceable No A...

Page 833: ...mation Prefix PLAT ID 0169 User Response No action information only 816f020d 0418ffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 24 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d0418ffff or 0x816f020d0418ffff Severity Info Serviceable No Automatic...

Page 834: ...IM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 041affff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 26 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d041affff or 0x816f020d041affff Severity Info Serviceable No A...

Page 835: ...mation Prefix PLAT ID 0169 User Response No action information only 816f020d 041cffff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 28 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d041cffff or 0x816f020d041cffff Severity Info Serviceable No Automatic...

Page 836: ...IM Information Prefix PLAT ID 0169 User Response No action information only 816f020d 041effff Failure no longer Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 30 This message is for the use case when an implementation has detected an Array Failure is no longer Predicted May also be shown as 816f020d041effff or 0x816f020d041effff Severity Info Serviceable No A...

Page 837: ...ID 27 CIM Information Prefix PLAT ID 0169 User Response No action information only 816f0308 0a01ffff PowerSupplyElementName has returned to a Normal Input State Power Supply 1 This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal May also be shown as 816f03080a01ffff or 0x816f03080a01ffff Severity Info Serviceable No Automati...

Page 838: ...IM Information Prefix PLAT ID 0099 User Response No action information only 816f030c 2001ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 1 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2001ffff or 0x816f030c2001ffff Severity Info Serviceable No Automatically notify...

Page 839: ...mation Prefix PLAT ID 0137 User Response No action information only 816f030c 2003ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 3 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2003ffff or 0x816f030c2003ffff Severity Info Serviceable No Automatically notify support...

Page 840: ...IM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2005ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 5 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2005ffff or 0x816f030c2005ffff Severity Info Serviceable No Automatically notify...

Page 841: ...mation Prefix PLAT ID 0137 User Response No action information only 816f030c 2007ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 7 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2007ffff or 0x816f030c2007ffff Severity Info Serviceable No Automatically notify support...

Page 842: ...IM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2009ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 9 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2009ffff or 0x816f030c2009ffff Severity Info Serviceable No Automatically notify...

Page 843: ...mation Prefix PLAT ID 0137 User Response No action information only 816f030c 200bffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 11 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c200bffff or 0x816f030c200bffff Severity Info Serviceable No Automatically notify suppor...

Page 844: ...IM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 200dffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 13 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c200dffff or 0x816f030c200dffff Severity Info Serviceable No Automatically notif...

Page 845: ...mation Prefix PLAT ID 0137 User Response No action information only 816f030c 200fffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 15 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c200fffff or 0x816f030c200fffff Severity Info Serviceable No Automatically notify suppor...

Page 846: ...IM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2011ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 17 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2011ffff or 0x816f030c2011ffff Severity Info Serviceable No Automatically notif...

Page 847: ...mation Prefix PLAT ID 0137 User Response No action information only 816f030c 2013ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 19 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2013ffff or 0x816f030c2013ffff Severity Info Serviceable No Automatically notify suppor...

Page 848: ...IM Information Prefix PLAT ID 0137 User Response No action information only 816f030c 2015ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 21 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2015ffff or 0x816f030c2015ffff Severity Info Serviceable No Automatically notif...

Page 849: ...mation Prefix PLAT ID 0137 User Response No action information only 816f030c 2017ffff Scrub Failure for PhysicalMemoryElementName on Subsystem MemoryElementName has recovered DIMM 23 This message is for the use case when an implementation has detected a Memory Scrub failure recovery May also be shown as 816f030c2017ffff or 0x816f030c2017ffff Severity Info Serviceable No Automatically notify suppor...

Page 850: ...rap ID 41 CIM Information Prefix PLAT ID 0137 User Response No action information only 816f0313 1701ffff System ComputerSystemElementName has recovered from an NMI NMI State This message is for the use case when an implementation has detected a Software NMI has been Recovered from May also be shown as 816f03131701ffff or 0x816f03131701ffff Severity Info Serviceable No Automatically notify support ...

Page 851: ...mation Prefix PLAT ID 0130 User Response No action information only 816f040c 2002ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2002ffff or 0x816f040c2002ffff Severity Info Serviceable No Automatically notify support No Alert Category System O...

Page 852: ...IM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2004ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2004ffff or 0x816f040c2004ffff Severity Info Serviceable No Automatically notify support No Alert Category ...

Page 853: ...mation Prefix PLAT ID 0130 User Response No action information only 816f040c 2006ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 6 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2006ffff or 0x816f040c2006ffff Severity Info Serviceable No Automatically notify support No Alert Category System O...

Page 854: ...IM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2008ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 8 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2008ffff or 0x816f040c2008ffff Severity Info Serviceable No Automatically notify support No Alert Category ...

Page 855: ...mation Prefix PLAT ID 0130 User Response No action information only 816f040c 200affff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 10 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c200affff or 0x816f040c200affff Severity Info Serviceable No Automatically notify support No Alert Category System ...

Page 856: ...IM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 200cffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 12 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c200cffff or 0x816f040c200cffff Severity Info Serviceable No Automatically notify support No Alert Category...

Page 857: ...mation Prefix PLAT ID 0130 User Response No action information only 816f040c 200effff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 14 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c200effff or 0x816f040c200effff Severity Info Serviceable No Automatically notify support No Alert Category System ...

Page 858: ...IM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2010ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 16 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2010ffff or 0x816f040c2010ffff Severity Info Serviceable No Automatically notify support No Alert Category...

Page 859: ...mation Prefix PLAT ID 0130 User Response No action information only 816f040c 2012ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 18 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2012ffff or 0x816f040c2012ffff Severity Info Serviceable No Automatically notify support No Alert Category System ...

Page 860: ...IM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2014ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 20 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2014ffff or 0x816f040c2014ffff Severity Info Serviceable No Automatically notify support No Alert Category...

Page 861: ...mation Prefix PLAT ID 0130 User Response No action information only 816f040c 2016ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 22 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2016ffff or 0x816f040c2016ffff Severity Info Serviceable No Automatically notify support No Alert Category System ...

Page 862: ...IM Information Prefix PLAT ID 0130 User Response No action information only 816f040c 2018ffff PhysicalMemoryElementName Enabled on Subsystem MemoryElementName DIMM 24 This message is for the use case when an implementation has detected that Memory has been Enabled May also be shown as 816f040c2018ffff or 0x816f040c2018ffff Severity Info Serviceable No Automatically notify support No Alert Category...

Page 863: ... Prefix PLAT ID 0130 User Response No action information only One of the DIMMs 816f0413 2582ffff A PCI PERR recovery has occurred on system ComputerSystemElementName PCIs This message is for the use case when an implementation has detected a PCI PERR recovered May also be shown as 816f04132582ffff or 0x816f04132582ffff Severity Info Serviceable No Automatically notify support No Alert Category Cri...

Page 864: ...IM Information Prefix PLAT ID 0063 User Response No action information only 816f0507 0302ffff ProcessorElementName has Recovered from a Configuration Mismatch CPU 2 This message is for the use case when an implementation has Recovered from a Processor Configuration Mismatch May also be shown as 816f05070302ffff or 0x816f05070302ffff Severity Info Serviceable No Automatically notify support No Aler...

Page 865: ...063 User Response No action information only One of The CPUs 816f050c 2001ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 1 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2001ffff or 0x816f050c2001ffff Severity Info Serviceable No Automatically notif...

Page 866: ...IM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2003ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 3 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2003ffff or 0x816f050c2003ffff Severity Info Serviceable No Auto...

Page 867: ...mation Prefix PLAT ID 0145 User Response No action information only 816f050c 2005ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2005ffff or 0x816f050c2005ffff Severity Info Serviceable No Automaticall...

Page 868: ...IM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2007ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2007ffff or 0x816f050c2007ffff Severity Info Serviceable No Auto...

Page 869: ...mation Prefix PLAT ID 0145 User Response No action information only 816f050c 2009ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 9 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2009ffff or 0x816f050c2009ffff Severity Info Serviceable No Automaticall...

Page 870: ...IM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 200bffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 11 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c200bffff or 0x816f050c200bffff Severity Info Serviceable No Aut...

Page 871: ...mation Prefix PLAT ID 0145 User Response No action information only 816f050c 200dffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 13 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c200dffff or 0x816f050c200dffff Severity Info Serviceable No Automatical...

Page 872: ...IM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 200fffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 15 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c200fffff or 0x816f050c200fffff Severity Info Serviceable No Aut...

Page 873: ...mation Prefix PLAT ID 0145 User Response No action information only 816f050c 2011ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 17 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2011ffff or 0x816f050c2011ffff Severity Info Serviceable No Automatical...

Page 874: ...IM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2013ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 19 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2013ffff or 0x816f050c2013ffff Severity Info Serviceable No Aut...

Page 875: ...mation Prefix PLAT ID 0145 User Response No action information only 816f050c 2015ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 21 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2015ffff or 0x816f050c2015ffff Severity Info Serviceable No Automatical...

Page 876: ...IM Information Prefix PLAT ID 0145 User Response No action information only 816f050c 2017ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 23 This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2017ffff or 0x816f050c2017ffff Severity Info Serviceable No Aut...

Page 877: ...efix PLAT ID 0145 User Response No action information only 816f050c 2581ffff Memory Logging Limit Removed for PhysicalMemoryElementName on Subsystem MemoryElementName All DIMMS This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed May also be shown as 816f050c2581ffff or 0x816f050c2581ffff Severity Info Serviceable No Automatically noti...

Page 878: ...IM Information Prefix PLAT ID 0175 User Response No action information only 816f050d 0401ffff Critical Array ComputerSystemElementName has deasserted Drive 1 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0401ffff or 0x816f050d0401ffff Severity Info Serviceable No Automatically notify support No Alert Categor...

Page 879: ...No action information only 816f050d 0403ffff Critical Array ComputerSystemElementName has deasserted Drive 3 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0403ffff or 0x816f050d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Inf...

Page 880: ...0d 0405ffff Critical Array ComputerSystemElementName has deasserted Drive 5 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0405ffff or 0x816f050d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User...

Page 881: ...fff Critical Array ComputerSystemElementName has deasserted Drive 7 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0407ffff or 0x816f050d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Respons...

Page 882: ...d 0409ffff Critical Array ComputerSystemElementName has deasserted Drive 9 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0409ffff or 0x816f050d0409ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User ...

Page 883: ...ff Critical Array ComputerSystemElementName has deasserted Drive 11 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d040bffff or 0x816f050d040bffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Respons...

Page 884: ...d 040dffff Critical Array ComputerSystemElementName has deasserted Drive 13 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d040dffff or 0x816f050d040dffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User...

Page 885: ...ff Critical Array ComputerSystemElementName has deasserted Drive 15 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d040fffff or 0x816f050d040fffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Respons...

Page 886: ...d 0411ffff Critical Array ComputerSystemElementName has deasserted Drive 17 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0411ffff or 0x816f050d0411ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User...

Page 887: ...ff Critical Array ComputerSystemElementName has deasserted Drive 19 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0413ffff or 0x816f050d0413ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Respons...

Page 888: ...d 0415ffff Critical Array ComputerSystemElementName has deasserted Drive 21 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0415ffff or 0x816f050d0415ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User...

Page 889: ...ff Critical Array ComputerSystemElementName has deasserted Drive 23 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0417ffff or 0x816f050d0417ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Respons...

Page 890: ...d 0419ffff Critical Array ComputerSystemElementName has deasserted Drive 25 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d0419ffff or 0x816f050d0419ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User...

Page 891: ...ff Critical Array ComputerSystemElementName has deasserted Drive 27 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d041bffff or 0x816f050d041bffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Respons...

Page 892: ...d 041dffff Critical Array ComputerSystemElementName has deasserted Drive 29 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d041dffff or 0x816f050d041dffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User...

Page 893: ...Array ComputerSystemElementName has deasserted Drive 31 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted May also be shown as 816f050d041fffff or 0x816f050d041fffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0175 User Response No action ...

Page 894: ...Name has deasserted CPU 2 This message is for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted May also be shown as 816f06070302ffff or 0x816f06070302ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical CPU SNMP Trap ID 40 CIM Information Prefix PLAT ID 0817 User Response No action information only 816f0607 2584ffff An SM BIOS Uncorre...

Page 895: ... a Power Supply configuration is OK May also be shown as 816f06081301ffff or 0x816f06081301ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Power SNMP Trap ID 4 CIM Information Prefix PLAT ID 0105 User Response No action information only 816f060d 0400ffff Array in system ComputerSystemElementName has been restored Drive 0 This message is for the use case wh...

Page 896: ...s been Restored May also be shown as 816f060d0401ffff or 0x816f060d0401ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0402ffff Array in system ComputerSystemElementName has been restored Drive 2 This message is for the use case when an impl...

Page 897: ...ed May also be shown as 816f060d0403ffff or 0x816f060d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0404ffff Array in system ComputerSystemElementName has been restored Drive 4 This message is for the use case when an implementation ha...

Page 898: ...red May also be shown as 816f060d0405ffff or 0x816f060d0405ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0406ffff Array in system ComputerSystemElementName has been restored Drive 6 This message is for the use case when an implementation h...

Page 899: ...shown as 816f060d0407ffff or 0x816f060d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0408ffff Array in system ComputerSystemElementName has been restored Drive 8 This message is for the use case when an implementation has detected that...

Page 900: ...shown as 816f060d0409ffff or 0x816f060d0409ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 040affff Array in system ComputerSystemElementName has been restored Drive 10 This message is for the use case when an implementation has detected tha...

Page 901: ...f or 0x816f060d040bffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 040cffff Array in system ComputerSystemElementName has been restored Drive 12 This message is for the use case when an implementation has detected that a Failed Array has bee...

Page 902: ...16f060d040dffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 040effff Array in system ComputerSystemElementName has been restored Drive 14 This message is for the use case when an implementation has detected that a Failed Array has been Restor...

Page 903: ...everity Info Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0410ffff Array in system ComputerSystemElementName has been restored Drive 16 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be sh...

Page 904: ... Serviceable No Automatically notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0412ffff Array in system ComputerSystemElementName has been restored Drive 18 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f0...

Page 905: ...ly notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0414ffff Array in system ComputerSystemElementName has been restored Drive 20 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0414ffff or 0x816f060d04...

Page 906: ...lly notify support No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0416ffff Array in system ComputerSystemElementName has been restored Drive 22 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0416ffff or 0x816f060d0...

Page 907: ...t No Alert Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 0418ffff Array in system ComputerSystemElementName has been restored Drive 24 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d0418ffff or 0x816f060d0418ffff Severity ...

Page 908: ... Category Critical Hard Disk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 041affff Array in system ComputerSystemElementName has been restored Drive 26 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d041affff or 0x816f060d041affff Severity Info Servi...

Page 909: ...isk drive SNMP Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 041cffff Array in system ComputerSystemElementName has been restored Drive 28 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d041cffff or 0x816f060d041cffff Severity Info Serviceable No Automatically n...

Page 910: ...P Trap ID 5 CIM Information Prefix PLAT ID 0177 User Response No action information only 816f060d 041effff Array in system ComputerSystemElementName has been restored Drive 30 This message is for the use case when an implementation has detected that a Failed Array has been Restored May also be shown as 816f060d041effff or 0x816f060d041effff Severity Info Serviceable No Automatically notify support...

Page 911: ... ID 0177 User Response No action information only 816f070c 2001ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 1 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2001ffff or 0x816f070c2001ffff Severity Info Serviceable No Automatically notify s...

Page 912: ...IM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2003ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 3 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2003ffff or 0x816f070c2003ffff Severity Info Serviceable...

Page 913: ...mation Prefix PLAT ID 0127 User Response No action information only 816f070c 2005ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 5 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2005ffff or 0x816f070c2005ffff Severity Info Serviceable No Auto...

Page 914: ...IM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2007ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 7 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2007ffff or 0x816f070c2007ffff Severity Info Serviceable...

Page 915: ...mation Prefix PLAT ID 0127 User Response No action information only 816f070c 2009ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 9 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2009ffff or 0x816f070c2009ffff Severity Info Serviceable No Auto...

Page 916: ...IM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 200bffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 11 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c200bffff or 0x816f070c200bffff Severity Info Serviceabl...

Page 917: ...mation Prefix PLAT ID 0127 User Response No action information only 816f070c 200dffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 13 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c200dffff or 0x816f070c200dffff Severity Info Serviceable No Aut...

Page 918: ...IM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 200fffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 15 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c200fffff or 0x816f070c200fffff Severity Info Serviceabl...

Page 919: ...mation Prefix PLAT ID 0127 User Response No action information only 816f070c 2011ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 17 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2011ffff or 0x816f070c2011ffff Severity Info Serviceable No Aut...

Page 920: ...IM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2013ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 19 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2013ffff or 0x816f070c2013ffff Severity Info Serviceabl...

Page 921: ...mation Prefix PLAT ID 0127 User Response No action information only 816f070c 2015ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 21 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2015ffff or 0x816f070c2015ffff Severity Info Serviceable No Aut...

Page 922: ...IM Information Prefix PLAT ID 0127 User Response No action information only 816f070c 2017ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted DIMM 23 This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2017ffff or 0x816f070c2017ffff Severity Info Serviceabl...

Page 923: ...efix PLAT ID 0127 User Response No action information only 816f070c 2581ffff Configuration error for PhysicalMemoryElementName on Subsystem MemoryElementName has deasserted All DIMMS This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted May also be shown as 816f070c2581ffff or 0x816f070c2581ffff Severity Info Serviceable No Automatica...

Page 924: ...IM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0401ffff Rebuild completed for Array in system ComputerSystemElementName Drive 1 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0401ffff or 0x816f070d0401ffff Severity Info Serviceable No Automatically notify support No Alert Ca...

Page 925: ...mation Prefix PLAT ID 0179 User Response No action information only 816f070d 0403ffff Rebuild completed for Array in system ComputerSystemElementName Drive 3 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0403ffff or 0x816f070d0403ffff Severity Info Serviceable No Automatically notify support No Alert Category S...

Page 926: ...IM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0405ffff Rebuild completed for Array in system ComputerSystemElementName Drive 5 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0405ffff or 0x816f070d0405ffff Severity Info Serviceable No Automatically notify support No Alert Ca...

Page 927: ...mation Prefix PLAT ID 0179 User Response No action information only 816f070d 0407ffff Rebuild completed for Array in system ComputerSystemElementName Drive 7 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0407ffff or 0x816f070d0407ffff Severity Info Serviceable No Automatically notify support No Alert Category S...

Page 928: ...IM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0409ffff Rebuild completed for Array in system ComputerSystemElementName Drive 9 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0409ffff or 0x816f070d0409ffff Severity Info Serviceable No Automatically notify support No Alert Ca...

Page 929: ...mation Prefix PLAT ID 0179 User Response No action information only 816f070d 040bffff Rebuild completed for Array in system ComputerSystemElementName Drive 11 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d040bffff or 0x816f070d040bffff Severity Info Serviceable No Automatically notify support No Alert Category ...

Page 930: ...IM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 040dffff Rebuild completed for Array in system ComputerSystemElementName Drive 13 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d040dffff or 0x816f070d040dffff Severity Info Serviceable No Automatically notify support No Alert C...

Page 931: ...mation Prefix PLAT ID 0179 User Response No action information only 816f070d 040fffff Rebuild completed for Array in system ComputerSystemElementName Drive 15 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d040fffff or 0x816f070d040fffff Severity Info Serviceable No Automatically notify support No Alert Category ...

Page 932: ...IM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0411ffff Rebuild completed for Array in system ComputerSystemElementName Drive 17 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0411ffff or 0x816f070d0411ffff Severity Info Serviceable No Automatically notify support No Alert C...

Page 933: ...mation Prefix PLAT ID 0179 User Response No action information only 816f070d 0413ffff Rebuild completed for Array in system ComputerSystemElementName Drive 19 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0413ffff or 0x816f070d0413ffff Severity Info Serviceable No Automatically notify support No Alert Category ...

Page 934: ...IM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0415ffff Rebuild completed for Array in system ComputerSystemElementName Drive 21 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0415ffff or 0x816f070d0415ffff Severity Info Serviceable No Automatically notify support No Alert C...

Page 935: ...mation Prefix PLAT ID 0179 User Response No action information only 816f070d 0417ffff Rebuild completed for Array in system ComputerSystemElementName Drive 23 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0417ffff or 0x816f070d0417ffff Severity Info Serviceable No Automatically notify support No Alert Category ...

Page 936: ...IM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 0419ffff Rebuild completed for Array in system ComputerSystemElementName Drive 25 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d0419ffff or 0x816f070d0419ffff Severity Info Serviceable No Automatically notify support No Alert C...

Page 937: ...mation Prefix PLAT ID 0179 User Response No action information only 816f070d 041bffff Rebuild completed for Array in system ComputerSystemElementName Drive 27 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d041bffff or 0x816f070d041bffff Severity Info Serviceable No Automatically notify support No Alert Category ...

Page 938: ...IM Information Prefix PLAT ID 0179 User Response No action information only 816f070d 041dffff Rebuild completed for Array in system ComputerSystemElementName Drive 29 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d041dffff or 0x816f070d041dffff Severity Info Serviceable No Automatically notify support No Alert C...

Page 939: ...mation Prefix PLAT ID 0179 User Response No action information only 816f070d 041fffff Rebuild completed for Array in system ComputerSystemElementName Drive 31 This message is for the use case when an implementation has detected that an Array Rebuild has Completed May also be shown as 816f070d041fffff or 0x816f070d041fffff Severity Info Serviceable No Automatically notify support No Alert Category ...

Page 940: ...60 User Response No action information only 816f0807 0302ffff ProcessorElementName has been Enabled CPU 2 This message is for the use case when an implementation has detected a Processor has been Enabled May also be shown as 816f08070302ffff or 0x816f08070302ffff Severity Info Serviceable No Automatically notify support No Alert Category System Other SNMP Trap ID CIM Information Prefix PLAT ID 006...

Page 941: ...tName has recovered from an Uncorrectable Bus Error DIMMs This message is for the use case when an implementation has detected a that a system has recovered from a Bus Uncorrectable Error May also be shown as 816f08132581ffff or 0x816f08132581ffff Severity Info Serviceable No Automatically notify support No Alert Category Critical Other SNMP Trap ID 50 CIM Information Prefix PLAT ID 0241 User Resp...

Page 942: ... action information only 816f0813 2584ffff System ComputerSystemElementName has recovered from an Uncorrectable Bus Error CPUs This message is for the use case when an implementation has detected a that a system has recovered from a Bus Uncorrectable Error May also be shown as 816f08132584ffff or 0x816f08132584ffff Severity Info Serviceable No Automatically notify support No Alert Category Critica...

Page 943: ...mation Prefix PLAT ID 0143 User Response No action information only 816f090c 2002ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 2 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2002ffff or 0x816f090c2002ffff Severity Info Serviceable No Automatically notify support No Alert C...

Page 944: ...IM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2004ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 4 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2004ffff or 0x816f090c2004ffff Severity Info Serviceable No Automatically notify support No...

Page 945: ...mation Prefix PLAT ID 0143 User Response No action information only 816f090c 2006ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 6 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2006ffff or 0x816f090c2006ffff Severity Info Serviceable No Automatically notify support No Alert C...

Page 946: ...IM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2008ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 8 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2008ffff or 0x816f090c2008ffff Severity Info Serviceable No Automatically notify support No...

Page 947: ...mation Prefix PLAT ID 0143 User Response No action information only 816f090c 200affff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 10 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c200affff or 0x816f090c200affff Severity Info Serviceable No Automatically notify support No Alert ...

Page 948: ...IM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 200cffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 12 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c200cffff or 0x816f090c200cffff Severity Info Serviceable No Automatically notify support N...

Page 949: ...mation Prefix PLAT ID 0143 User Response No action information only 816f090c 200effff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 14 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c200effff or 0x816f090c200effff Severity Info Serviceable No Automatically notify support No Alert ...

Page 950: ...IM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2010ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 16 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2010ffff or 0x816f090c2010ffff Severity Info Serviceable No Automatically notify support N...

Page 951: ...mation Prefix PLAT ID 0143 User Response No action information only 816f090c 2012ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 18 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2012ffff or 0x816f090c2012ffff Severity Info Serviceable No Automatically notify support No Alert ...

Page 952: ...IM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2014ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 20 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2014ffff or 0x816f090c2014ffff Severity Info Serviceable No Automatically notify support N...

Page 953: ...mation Prefix PLAT ID 0143 User Response No action information only 816f090c 2016ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 22 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2016ffff or 0x816f090c2016ffff Severity Info Serviceable No Automatically notify support No Alert ...

Page 954: ...IM Information Prefix PLAT ID 0143 User Response No action information only 816f090c 2018ffff PhysicalMemoryElementName on Subsystem MemoryElementName is no longer Throttled DIMM 24 This message is for the use case when an implementation has detected Memory is no longer Throttled May also be shown as 816f090c2018ffff or 0x816f090c2018ffff Severity Info Serviceable No Automatically notify support N...

Page 955: ...mation Prefix PLAT ID 0039 User Response No action information only 816f0a07 0302ffff The Processor ProcessorElementName is no longer operating in a Degraded State CPU 2 This message is for the use case when an implementation has detected a Processor is no longer running in the Degraded state May also be shown as 816f0a070302ffff or 0x816f0a070302ffff Severity Info Serviceable No Automatically not...

Page 956: ...IM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2002ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 2 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2002ffff or 0x816f0a0c2002f...

Page 957: ...mation Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2004ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 4 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2004ffff or 0x816f0a0c2004ffff Seve...

Page 958: ...IM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2006ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 6 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2006ffff or 0x816f0a0c2006f...

Page 959: ...mation Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2008ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 8 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2008ffff or 0x816f0a0c2008ffff Seve...

Page 960: ...IM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 200affff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 10 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c200affff or 0x816f0a0c200a...

Page 961: ...mation Prefix PLAT ID 0147 User Response No action information only 816f0a0c 200cffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c200cffff or 0x816f0a0c200cffff Sev...

Page 962: ...IM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 200effff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 14 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c200effff or 0x816f0a0c200e...

Page 963: ...mation Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2010ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 16 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2010ffff or 0x816f0a0c2010ffff Sev...

Page 964: ...IM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2012ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 18 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2012ffff or 0x816f0a0c2012...

Page 965: ...mation Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2014ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 20 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2014ffff or 0x816f0a0c2014ffff Sev...

Page 966: ...IM Information Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2016ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 22 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2016ffff or 0x816f0a0c2016...

Page 967: ...mation Prefix PLAT ID 0147 User Response No action information only 816f0a0c 2018ffff An Over Temperature Condition has been removed on the PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 24 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed May also be shown as 816f0a0c2018ffff or 0x816f0a0c2018ffff Sev...

Page 968: ...d heat sink and Replacing a microprocessor and heat sink 2 If the problem persists and there is no other CPU with the same error indication replace the system board 3 Trained technician only Replace the system board see Removing the system board and Replacing the system board n microprocessor number 816f0a13 0302ffff System ComputerSystemElementName has recovered from a Fatal Bus Error CPU 2 PECI ...

Page 969: ...202 0701ffff Numeric sensor NumericSensorElementName going low lower critical has asserted Yes 80010902 0701ffff Numeric sensor NumericSensorElementName going high upper critical has asserted Yes 806f0021 2201ffff Fault in slot PhysicalConnectorSystemElementName on system ComputerSystemElementName No Op ROM Space Yes 806f0021 2582ffff Fault in slot PhysicalConnectorSystemElementName on system Comp...

Page 970: ...ted for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 5 Yes 806f010c 2006ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 6 Yes 806f010c 2007ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 7 Yes 806f010c 2008ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsys...

Page 971: ...tName on Subsystem MemoryElementName DIMM 22 Yes 806f010c 2017ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 23 Yes 806f010c 2018ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 24 Yes 806f010c 2581ffff Uncorrectable error detected for PhysicalMemoryElementName on Subsystem MemoryElementName All...

Page 972: ...ted fault Drive 16 Yes 806f010d 0411ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 17 Yes 806f010d 0412ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 18 Yes 806f010d 0413ffff The Drive StorageVolumeElementName has been disabled due to a detected fault Drive 19 Yes 806f010d 0414ffff The Drive StorageVolumeElementName ...

Page 973: ...ementName for array ComputerSystemElementName Drive 4 Yes 806f020d 0405ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 5 Yes 806f020d 0406ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 6 Yes 806f020d 0407ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName ...

Page 974: ...Drive 24 Yes 806f020d 0419ffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 25 Yes 806f020d 041affff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 26 Yes 806f020d 041bffff Failure Predicted on drive StorageVolumeElementName for array ComputerSystemElementName Drive 27 Yes 806f020d 041cffff Failure Pred...

Page 975: ...s 806f050c 200cffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 12 Yes 806f050c 200dffff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 13 Yes 806f050c 200effff Memory Logging Limit Reached for PhysicalMemoryElementName on Subsystem MemoryElementName DIMM 14 Yes 806f050c 200fffff Memory Logging Limit...

Page 976: ...tName has failed Drive 1 Yes 806f060d 0402ffff Array ComputerSystemElementName has failed Drive 2 Yes 806f060d 0403ffff Array ComputerSystemElementName has failed Drive 3 Yes 806f060d 0404ffff Array ComputerSystemElementName has failed Drive 4 Yes 806f060d 0405ffff Array ComputerSystemElementName has failed Drive 5 Yes 806f060d 0406ffff Array ComputerSystemElementName has failed Drive 6 Yes 806f06...

Page 977: ... 23 Yes 806f060d 0418ffff Array ComputerSystemElementName has failed Drive 24 Yes 806f060d 0419ffff Array ComputerSystemElementName has failed Drive 25 Yes 806f060d 041affff Array ComputerSystemElementName has failed Drive 26 Yes 806f060d 041bffff Array ComputerSystemElementName has failed Drive 27 Yes 806f060d 041cffff Array ComputerSystemElementName has failed Drive 28 Yes 806f060d 041dffff Arra...

Page 978: ...964 System x3500 M4 Installation and Service Guide ...

Page 979: ...action or a change of states that is normal behavior Warning A warning is not as severe as an error but if possible the condition should be corrected before it becomes an error It might also be a condition that requires additional monitoring or maintenance Error An error typically indicates a failure or critical condition that impairs service or an expected function User response Indicate the acti...

Page 980: ...steps 1 If this is a newly installed option ensure that matching Processors are installed in the correct Processor sockets according to the service information for this product 2 Check IBM support site for an applicable service bulletin that applies to this Processor error 3 Trained Service technician only Replace Processor Inspect Processor socket and replace the system board first if socket is d...

Page 981: ...the correct population sequence according to the service information for this product Add link to Memory chart Correct any configuration issues found 2 Trained Service technician only Replace associated Processor Inspect Processor socket and replace the system board first if socket is damaged I 18009 I 18009 A core speed mismatch has been detected for one or more processor packages Explanation Pro...

Page 982: ...ps 1 Verify that matching processors are installed in the correct processor sockets according to the service information for this product Correct any mismatch found 2 Check IBM support site for an applicable service bulletin or firmware update that applies to this Processor error 3 Trained Service technician only Replace the system board I 1800C I 1800C A cache type mismatch has been detected for ...

Page 983: ...ct 2 Check IBM support site for an applicable service bulletin or firmware update that applies to this Processor error 3 Trained Service technician only Replace the system board I 1800F I 1800F A processor family mismatch has been detected for one or more processor packages Explanation Processors have mismatched Family Severity Error User Response Complete the following steps 1 Verify that matchin...

Page 984: ...ferent slot If slot not available or error re occurs replace adapter 4 Trained Service technician only If adapter was moved to a different slot and error did not re occur verify that this is not a system limitation and then replace the system board Also if this is not the initial installation and the error persists after adapter replacement replace system board I 2018003 I 2018003 A bad option ROM...

Page 985: ... Log and Restart Server I 3818001 I 3818001 The firmware image capsule signature for the currently booted flash bank is invalid Explanation Current Bank CRTM Capsule Update Signature Invalid Severity Info User Response Complete the following steps 1 Reboot system Will come up on backup UEFI image Reflash the primary UEFI image 2 If error does not persist no additional recovery action is required 3...

Page 986: ... 3 If system fails to boot or if flash attempt fails Trained service technician only Replace the system board I 58015 I 58015 Memory spare copy initiated Explanation Spare Copy Started Severity Info User Response Complete the following steps 1 No user required for this event This is for informational purposes only I 580A4 I 580A4 Memory population change detected Explanation DIMM Population Change...

Page 987: ... the Processor S 1100C S 1100C An uncorrectable error has been detected on processor Explanation Uncorrectable processor error detected Severity Error User Response Complete the following steps 1 Check IBM support site for an applicable service bulletin or firmware update that applies to this error 2 Reboot system If problem persists escalate to the next level of supprt S 2011001 S 2011001 An Unco...

Page 988: ...ad Device Driver c If device is not recognized reconfiguring slot to Gen1 or Gen2 may be required Gen1 Gen2 settings can be configured via F1 Setup System Settings Devices and I O Ports PCIe Gen1 Gen2 Gen3 Speed Selection or the ASU Utility 2 Check IBM support site for an applicable device driver firmware update version of service information for this product or other information that applies to t...

Page 989: ...3040007 A firmware fault has been detected in the UEFI image Explanation Internal UEFI Firmware Fault Detected System halted Severity Error User Response Complete the following steps 1 Check IBM support site for an applicable service bulletin or firmware update that applies to this error 2 Reflash UEFI image 3 Trained service technician only Replace the system board S 3050007 S 3050007 A firmware ...

Page 990: ...update that applies to this error 5 Reflash UEFI firmware 6 Remove and re install CMOS battery for 30 seconds to clear CMOS contents 7 Trained service technician only Replace the system board S 3060007 S 3060007 A firmware fault has been detected in the UEFI image Explanation Internal UEFI Firmware Fault Detected System halted Severity Error User Response Complete the following steps 1 Check IBM s...

Page 991: ...nician only Replace the system board S 3818007 S 3818007 The firmware image capsules for both flash banks could not be verified Explanation CRTM image capsule could not be verified Severity Error User Response Complete the following steps 1 If system failed to boot successfully DC cycle system 2 If system boots to F1 steup flash UEFI image and reset bank to primary if required If system boots with...

Page 992: ...replace system board 6 Trained Service technician only Replace affected Processor 7 Trained Service technician only Replace system board S 51006 S 51006 A memory mismatch has been detected Please verify that the memory configuration is valid Explanation One or More Mismatched DIMMs Detected Severity Error User Response Complete the following steps 1 Could follow an uncorrectable memory error or fa...

Page 993: ...e memory channel across channels one at a time to a different memory channel or Processor check service information for this product Install guide for population requirements for sparing paring modes If problem follows a moved DIMM to a different memory channel replace that DIMM 5 Check IBM support site for an applicable service bulletin or firmware update that applies to this memory error 6 Train...

Page 994: ... Trained Service technician only 4 Trained Service Technician Only Replace the processor S 680B9 S 680B9 External QPI Link Failure Detected Explanation External QPI Link Failure Detected Severity Error User Response Complete the following steps 1 Check IBM support site for an applicable service bulletin or firmware update that applies to this error 2 Inspect processor socket for foreign debris or ...

Page 995: ...er to UEFI Recovery section of service information for this product 3 Trained service technician only Replace the system board W 305000A W 305000A An invalid date and time have been detected Explanation RTC Date and Time Incorrect Severity Warning User Response Complete the following steps 1 Check IMM chassis event log This event should immediately precede 0068002 error Service that event or any o...

Page 996: ...oot Required Controller Explanation DRIVER HEALTH PROTOCOL Reports Reboot Required Controller Severity Warning User Response Complete the following steps 1 No action required system will reboot at the end of POST 2 If problem persists switch to backup UEFI or reflash current UEFI image 3 Trained Service Technician Only Replace system board W 305800C W 305800C DRIVER HEALTH PROTOCOL Reports System ...

Page 997: ... 3 Trained Service Technician Only Replace system board W 3108002 W 305800E DRIVER HEALTH PROTOCOL Reports Invalid Health Status Driver Explanation GPT GUID Partition Table corruption Severity Warning User Response Complete the following steps 1 F1 Setup System Settings Recovery Disk GPT Recovery set to Automatic Save Settings then restart system 2 Boot to F1 setup system will automatically try to...

Page 998: ...0 seconds to clear CMOS contents 7 Trained Service technician only Replace the system board W 3808003 W 3808003 Unable to retrieve the system configuration from the IMM Explanation Error Retrieving System Configuration from IMM Severity Warning User Response Complete the following steps 1 Use F1 Setup Verify Settings and Save Settings to recover settings 2 Reset the IMM from the CMM 3 Use CMM to r...

Page 999: ...planation DIMM Disabled Severity Info User Response Complete the following steps 1 If the DIMM was disabled because of a memory fault follow the procedure for that event 2 If no memory fault is recorded in the logs and no DIMM connector error LEDs are lit re enable the DIMM through the Setup utility or the Advanced Settings Utility ASU 3 If problem persists Power cycle the node from management con...

Page 1000: ...is memory error Link to IBM support service bulletins 6 Trained service technician only If problem continues to re occur on the same DIMM connector inspect DIMM connector for foreign material and remove if found If connector is damaged replace system board 7 Trained service technician only Remove affected Processor and inspect Processor socket pins for damaged or mis aligned pins If damage is foun...

Page 1001: ... connectors are correctly populated for sparing mode according to the service information for this product W 68002 W 68002 A CMOS battery error has been detected Explanation CMOS Battery Fault Severity Error User Response Complete the following steps 1 If the system was recently Installed Moved or Serviced makesure the batter is properly seated 2 Check IBM support site for an applicable service bu...

Page 1002: ...988 System x3500 M4 Installation and Service Guide ...

Page 1003: ...sult when you run the DSA Broadcom network test 405 000 000 BRCM TestControlRegisters Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 001 000 BRCM TestMIIRegisters Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify ...

Page 1004: ...IMM 405 003 000 BRCM TestInternalMemory Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 004 000 BRCM TestInterrupt Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No 990 System x3500 M4 Installation and S...

Page 1005: ...o Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 006 000 BRCM TestLoopbackPhysical Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 007 000 BRCM TestLEDs Test Passed The test passed Recoverable No Appendix C DSA diagnosti...

Page 1006: ...ble No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 801 000 BRCM TestMIIRegisters Test Aborted The MII register test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 992 Sy...

Page 1007: ...3 000 BRCM TestInternalMemory Test Aborted The internal memory test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 804 000 BRCM TestInterrupt Test Aborted The interrupt test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Appe...

Page 1008: ...ovo Support website Latest level of DSA Latest level of BMC IMM 405 806 000 BRCM TestLoopbackPhysical Test Aborted Loopback testing at the physical layer was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 405 807 000 BRCM TestLEDs Test Aborted Verification of status LEDs was ca...

Page 1009: ...nt firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 4...

Page 1010: ...ected while testing non volatile RAM Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshoot...

Page 1011: ...TestInterrupt Test Failed A failure was detected while testing interrupts Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If ...

Page 1012: ...evel of BMC IMM 405 906 000 BRCM TestLoopbackPhysical Test Failed A failure was detected during the loopback test at the physical layer Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the ...

Page 1013: ...ponent 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA Brocade test results The following messages can result when you run the Brocade test Test results for the DSA Brocade test The following messages can result w...

Page 1014: ...elated links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 002 000 Brocade SerdesLoopbackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 003 000 Brocade PCILoopbackTest Passed The test passed Recoverable No 1000 System x3500 M4 Insta...

Page 1015: ...rable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 005 000 Brocade SerdesEthLoopbackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM Appendix C DSA diagnostic...

Page 1016: ... 218 800 000 Brocade MemoryTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 801 000 Brocade ExternalLoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No 1002 System x3500 M4 Install...

Page 1017: ...ted links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 803 000 Brocade PCILoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 804 000 Brocade ExternalEthLoopbackTest Aborted The test was canceled Recoverable No Appendix...

Page 1018: ...No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 806 000 Brocade InternalLoopbackTest Aborted The test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 1004 System x3500 M4 ...

Page 1019: ...rt representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 901 000 Brocade ExternalLoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify whether the firmware is at prope...

Page 1020: ...the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 903 000 Brocade PCILoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Rerun the test 2 Verify whether the...

Page 1021: ... cable 2 Rerun the test 3 Verify whether the firmware is at proper level 4 Rerun the test 5 If the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 218 905 000 Brocade SerdesEthLoopbackTest Failed A failure was detected during the Loopback test Recoverable No Severity Error Serviceable Yes Automatical...

Page 1022: ...ete the following steps 1 Rerun the test 2 Verify whether the firmware is at proper level 3 Rerun the test 4 If the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA checkpoint panel test results The following messages can result when you run the checkpoint panel test Test results for the DSA check...

Page 1023: ... No User Response Complete the following steps 1 Inspect and reseat operator information panel cable at both ends 2 Verify that the Baseboard Management Controller BMC is working 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest lev...

Page 1024: ...ymptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA CPU stress test results The following messages can result when you run the CPU stress test Test results for the DSA CPU stress test The following messages can result when you run the DSA CPU stress test 089 000 000 CPU Stress Test P...

Page 1025: ...ion for this component The latest level firmware for this component can be found in reference to this system type at the IBM Support website 5 Run the test again 6 If the system has stopped responding turn off and restart the system and then run the test again 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Relate...

Page 1026: ...ubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 089 803 000 CPU Stress Test Aborted CPU Stress Test Aborted Memory size is insufficient to run the test At least 1GB is required Recoverable No Severity Warning Serviceable Yes Automatically notify support No Related li...

Page 1027: ...found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 5 Run the test again 6 If the system has stopped responding turn off and restart the system and then run the test again 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA L...

Page 1028: ...opBackTest Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 516 002 000 ELXUCNA ELXUCNA NIC LED Beacon Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links 1014 System x3500 M4 Installation and Service ...

Page 1029: ...e Latest level of DSA Latest level of BMC IMM 516 801 000 ELXUCNA NIC PHY LoopBackTest Aborted Loopback testing at the physical layer was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 516 802 000 ELXUCNA ELXUCNA NIC LED Beacon Test Aborted Verification of status LEDs was cance...

Page 1030: ...ecessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 516 901 000 ELXUCNA NIC PHY LoopBac...

Page 1031: ...ble No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and...

Page 1032: ... notify support No User Response Complete the following steps 1 Remove power cables wait for 45 seconds reconnect and rerun the test 2 Make sure that the scalability cable connections are as per specification 3 Make sure that DSA and BIOS uEFI are at the latest level 4 If the problem remains contact your technical service representative Related links Lenovo Support website Latest level of DSA Late...

Page 1033: ...st level of BMC IMM 401 901 001 EXA Port Ping Test Failed EXA Port Ping Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Remove power cables wait for 45 seconds reconnect and rerun the test 2 Make sure that the scalability cable connections are as per specification 3 Check scalability cables for loose connections...

Page 1034: ...upport No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 217 800 000 HDD Test Aborted HDD Test Aborted The test was canceled Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify that Hard drive supports self test and self test logging 4 If the ...

Page 1035: ...e is at the latest level 4 Rerun the test 5 If the problem remains contact your technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA Intel network test results The following messages can result when you run the Intel network test Test results for the DSA Intel network test The following messages can result when you run the DSA Intel ...

Page 1036: ...ble No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 002 000 IANet FIFO Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 003 000 IANet Interrupts Test Passed 1022 System x3500 M4 Installat...

Page 1037: ...pback Test Passed The test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 800 000 IANet Registers Test Aborted Registers test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Appendix C DSA diagnostic test results 1023 ...

Page 1038: ...Support website Latest level of DSA Latest level of BMC IMM 406 802 000 IANet FIFO Test Aborted FIFO test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 803 000 IANet Interrupts Test Aborted Interrupt test was canceled Recoverable No Severity Warning 1024 System x3500 M...

Page 1039: ...et Registers Test Failed A failure was detected during the Registers test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check component firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 If ...

Page 1040: ...t 2 Rerun the test 3 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 406 902 000 IANet FIFO Test Failed A failure was detected during the FIFO test Recoverable No Severity Error Serviceable Yes Automatically notify support No User Respo...

Page 1041: ...und in the DSA Diagnostic Event Log within the Firmware VPD section for this component 2 Rerun the test 3 Check interrupt assignments in the PCI Hardware section of the DSA Diagnostic Log If the ethernet device is sharing interrupts if possible modify the interrupt assignments using F1 Setup to assign a unique interrupt to the device 4 Rerun the test 5 If failure remains refer to Troubleshooting b...

Page 1042: ...or the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA LSI hard drive test results The following messages can result when you run the LSI hard drive test Test results for the DSA LSI hard drive test The following messages can result when you run the DSA LSI hard drive test 407 000 000 LSIESG DiskDefaultDiagnostic Test Passed The test pass...

Page 1043: ...Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check cable connections 2 Rerun the test 3 Verify whether the firmware is at the latest level 4 Rerun the test 5 If the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA Mellanox adapter test results The fo...

Page 1044: ...ed links Lenovo Support website Latest level of DSA Latest level of BMC IMM 408 001 000 MLNX MLNX_DiagnosticTestIBPort Test Passed Port Test Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 408 800 000 MLNX MLNX_DiagnosticTestEthernetPort Test Aborted Port Test was canceled Recoverab...

Page 1045: ... DSA Latest level of BMC IMM 408 900 000 MLNX MLNX_DiagnosticTestEthernetPort Test Failed Port Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Make sure that the physical link of the port under test in the active state 2 If these condition was met but the test keeps failing the port s adapter might be faulty 3 T...

Page 1046: ... was met but the test keeps failing the port s adapter might be faulty 3 Try replacing the adapter and repeating the test Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA memory isolation test results The following messages can result when you run the memory isolation test Test results for the DSA memory isolation test The following messages can result when you ...

Page 1047: ...tify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 000 002 Standalone Memory Test Passed Quick Full Memory Test CPU 2 Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 000 003 Standalone Memory Test Passed Quick Full Memory Test CP...

Page 1048: ...vent Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 811 000 Standalone Memory Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after ...

Page 1049: ... notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo...

Page 1050: ...te SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power ...

Page 1051: ...e Memory Test Aborted Memory test is not supported for this system Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for...

Page 1052: ...of DSA Latest level of BMC IMM 201 812 003 Standalone Memory Test Aborted Memory test is not supported for this system Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn ...

Page 1053: ...OS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 813 001 Standalone Memory Test Aborted Chipset Error Can not turn OFF ECC error reporting in CPU Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test a...

Page 1054: ... system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 813 003 Standalone Memory Test Aborted Chipset Error Can not turn OFF ECC error reporting in CPU Recoverable No Severity Warning Serviceable No Automatically notif...

Page 1055: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 1056: ...ing feature for CPU Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power...

Page 1057: ... Aborted Program Error with Quick Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 ...

Page 1058: ...SA Latest level of BMC IMM 201 815 002 Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 ...

Page 1059: ...IOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 816 000 Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after...

Page 1060: ... system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 816 002 Standalone Memory Test Aborted Program Error with Full Memory Menu Option Selection Recoverable No Severity Warning Serviceable No Automatically notify sup...

Page 1061: ...ponse Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest lev...

Page 1062: ...ate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power...

Page 1063: ... Test Aborted Unable to Locate SMBIOS key _SM_ Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat D...

Page 1064: ...est level of BMC IMM 201 819 001 Standalone Memory Test Aborted The start end address ranges in the restricted area of the memory Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representat...

Page 1065: ...OS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 819 003 Standalone Memory Test Aborted The start end address ranges in the restricted area of the memory Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try th...

Page 1066: ... system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 820 001 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No Use...

Page 1067: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 1068: ...ange MTRR registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power...

Page 1069: ...ange MTRR registers are larger than fixed range MTRR registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 ...

Page 1070: ...t level of DSA Latest level of BMC IMM 201 822 000 Standalone Memory Test Aborted Invalid MTRR service request Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the ...

Page 1071: ...OS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 822 002 Standalone Memory Test Aborted Invalid MTRR service request Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the pro...

Page 1072: ...t for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 824 000 Standalone Memory Test Aborted Node Interleave feature must be OFF Go to Setup and disable Node Interleave option and then re run the test Recoverable No Severity Warning Serviceable No Automatic...

Page 1073: ...plete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA...

Page 1074: ...Interleave option and then re run the test Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM ...

Page 1075: ...Standalone Memory Test Aborted BIOS Memory Controller has been disabled Go to Setup and Enable Memory Controller Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off th...

Page 1076: ...enovo Support website Latest level of DSA Latest level of BMC IMM 201 826 003 Standalone Memory Test Aborted BIOS Memory Controller has been disabled Go to Setup and Enable Memory Controller Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If t...

Page 1077: ...ure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 827 001 Standalone Memory Test Aborted BIOS ECC function has been disabled by BIOS Go to Setup and enable ECC generation Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions...

Page 1078: ...ff the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 827 003 Standalone Memory Test Aborted BIOS ECC function has been disabled by BIOS Go to Setup and enable ECC generation Recoverable No Severity Warning Serv...

Page 1079: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 1080: ...trol MASK registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power...

Page 1081: ...set Error Problem clearing MSR machine check control registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 ...

Page 1082: ...st level of BMC IMM 201 845 002 Standalone Memory Test Aborted Chipset Error Problem clearing MSR machine check control registers Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representat...

Page 1083: ...ke sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 859 000 Standalone Memory Test Aborted INVALID XSECSRAT type Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each act...

Page 1084: ... system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 859 002 Standalone Memory Test Aborted INVALID XSECSRAT type Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete ...

Page 1085: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 1086: ...o OEM0 type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power...

Page 1087: ...01 860 003 Standalone Memory Test Aborted No OEM0 type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 ...

Page 1088: ...atest level of DSA Latest level of BMC IMM 201 861 001 Standalone Memory Test Aborted No SRAT type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the syst...

Page 1089: ...OS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 861 003 Standalone Memory Test Aborted No SRAT type 1 found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem rem...

Page 1090: ... system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 862 001 Standalone Memory Test Aborted No OEM1 structure found Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complet...

Page 1091: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 1092: ...y in OEM1 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power...

Page 1093: ...andalone Memory Test Aborted No IBMERROR key in OEM1 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 ...

Page 1094: ...test level of DSA Latest level of BMC IMM 201 864 000 Standalone Memory Test Aborted No GAS located in OEM1 Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the sys...

Page 1095: ...OS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 864 002 Standalone Memory Test Aborted No GAS located in OEM1 Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem r...

Page 1096: ...m and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 865 000 Standalone Memory Test Aborted No XSECSRAT key in OEM0 structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Com...

Page 1097: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 1098: ...structure Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make su...

Page 1099: ...t Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 ...

Page 1100: ...SA Latest level of BMC IMM 201 866 003 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 T...

Page 1101: ...OS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 867 001 Standalone Memory Test Aborted EFI SAL Buffer not allocated Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the pro...

Page 1102: ... system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 867 003 Standalone Memory Test Aborted EFI SAL Buffer not allocated Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Co...

Page 1103: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 1104: ...MemoryMap too small Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power...

Page 1105: ...t Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 ...

Page 1106: ...SA Latest level of BMC IMM 201 869 002 Standalone Memory Test Aborted EFI SAL Invalid parameter from GetMemoryMap function Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 T...

Page 1107: ...t DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 870 000 Standalone Memory Test Aborted CPU Doamin in ACPI not valid Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action ...

Page 1108: ... system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 870 002 Standalone Memory Test Aborted CPU Doamin in ACPI not valid Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Co...

Page 1109: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 1110: ...compare encountered Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power...

Page 1111: ...t Aborted Data Mis compare encountered Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Re...

Page 1112: ...vel of BMC IMM 201 877 001 Standalone Memory Test Aborted BIOS Sparing in Extended PCI reg must be OFF Go to setup and disable sparing Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service repres...

Page 1113: ...OS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 877 003 Standalone Memory Test Aborted BIOS Sparing in Extended PCI reg must be OFF Go to setup and disable sparing Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time...

Page 1114: ... system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 878 001 Standalone Memory Test Aborted Sparing feature must be turned OFF Go to setup and turn the sparing feature OFF Recoverable No Severity Warning Serviceable ...

Page 1115: ...lete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA ...

Page 1116: ...emory without cache Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power...

Page 1117: ...RR register manipulation Can not write to memory without cache Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 ...

Page 1118: ...l of DSA Latest level of BMC IMM 201 886 000 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn o...

Page 1119: ...OS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 886 002 Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes Recoverable No Severity Warning Serviceable No Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action...

Page 1120: ...ntact your technical service representative 3 Turn off the system and disconnect it from power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 899 000 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Severity Wa...

Page 1121: ...01 899 002 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 201 899 003 Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user Recoverable No Severity Warning Serviceable No Automatically notify support...

Page 1122: ... power Wait for 45 seconds Reseat DIMM s Reconnect it to power 4 Make sure that DSA and BIOS uEFI are at the latest level 5 Replace any DIMMS s mentioned in error one by one 6 Make sure that all DIMMs are enabled in the Configuration Setup Utility program 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related lin...

Page 1123: ...IMM 201 901 002 Standalone Memory Test Failed Memory Diagnostics Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Perform the actions mentioned one at a time and try the test after each action 2 If the problem remains contact your technical service representative 3 Turn off the system and disconnect it from power...

Page 1124: ...atest level 5 Replace any DIMMS s mentioned in error one by one 6 Make sure that all DIMMs are enabled in the Configuration Setup Utility program 7 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA memory stress test results The follo...

Page 1125: ...un the test again 4 If the system has stopped responding turn off and restart the system 5 Check the system firmware level and upgrade if necessary 6 Run the memory diagnostic to identify the specific failing DIMM 7 If the failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level...

Page 1126: ...SA Latest level of BMC IMM 202 901 000 MemStr Test Failed Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Execute the standard DSA memory diagnostics to validate all memory 2 Make sure that the DSA Diagnostic code is at the latest level 3 Turn off the system and disconnect it from power 4 Reseat the memory cards...

Page 1127: ...ed by checking the Available System Memory in the Resource Utilization section of the DSA Diagnostic Event log 2 If necessary access the Configuration Setup Utility program by pressing F1 during system boot and enable all memory 3 Make sure that the DSA Diagnostic code is at the latest level 4 Run the test again 5 Execute the standard DSA memory diagnostics to validate all memory 6 If the failure ...

Page 1128: ...rt website Latest level of DSA Latest level of BMC IMM 409 003 000 Nvidia DiagnosticServiceProvider Bandwidth Test Passed Nvidia GPU Bandwidth test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 004 000 Nvidia DiagnosticServiceProvider Query Test Passed Nvidia GPU Query test pa...

Page 1129: ...upport No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 006 000 Nvidia DiagnosticServiceProvider Binomial Test Passed Nvidia GPU Binomial test passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 800 000 NVIDIA User Diagnostic Test Aborted NVIDI...

Page 1130: ... canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 804 000 Nvidia DiagnosticServiceProvider Query Test Aborted Nvidia GPU Query test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of...

Page 1131: ...A Latest level of BMC IMM 409 806 000 Nvidia DiagnosticServiceProvider Binomial Test Aborted Nvidia GPU Binomial test was canceled Recoverable No Severity Warning Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 900 000 NVIDIA User Diagnostic Test Failed NVIDIA User Diagnostic Test Failed Recoverable No Severity Eve...

Page 1132: ...ServiceProvider Bandwidth Test Failed Nvidia GPU Bandwidth Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU Then power cycle the system 2 Verify that the power connectors to the GPU are connected firmly Then power cycle the system 3 Run...

Page 1133: ...ative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 409 905 000 Nvidia DiagnosticServiceProvider Matrix Test Failed Nvidia GPU Matrix Test Failed Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU Then power cycle t...

Page 1134: ...idia smi q In some cases this will report a poorly connected power cable 4 Rerun the diagnostics using the same GPU on system that is known to be working A variety of system issues can cause diagnostic failure 5 If the problem remains contact your IBM technical support representative Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA optical drive test results The...

Page 1135: ...atest level 2 Run the test again 3 Check the drive cabling for loose or broken connections at both ends or damage to the cable Replace the cable if damage is present 4 Run the test again 5 Check system firmware level and upgrade if necessary The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware VPD section for this component 6 Run the test again Related link...

Page 1136: ...n the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 215 803 000 Optical Drive Test Failed Optical Drive Test Failed Disk may be in use by the operating system Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Wait for the s...

Page 1137: ...Run the test again 5 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 215 901 000 Optical Drive Test Aborted Optical Drive Test Aborted Drive media is not detected Recoverable No Severity Warning Serviceable Yes Automatically notify supp...

Page 1138: ... wait for 15 seconds for the media to be recognized Rerun the test 2 Check the drive cabling for loose or broken connections at both ends or damage to the cable Replace the cable if damage is present 3 Run the test again 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest le...

Page 1139: ...remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM DSA system management test results The following messages can result when you run the system management test Test results for the DSA system management test The following messages can result when you...

Page 1140: ...f DSA Latest level of BMC IMM 166 802 001 IMM I2C Test Aborted Test cannot be completed for unknown reason Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BM...

Page 1141: ...evel of BMC IMM 166 804 001 IMM I2C Test Aborted Invalid Command Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related link...

Page 1142: ...806 001 IMM I2C Test Aborted Timeout while processing command Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links L...

Page 1143: ...ted Reservation Canceled or Invalid Reservation ID Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Suppo...

Page 1144: ...alid Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of...

Page 1145: ...lly notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 813 001 IMM I2C Test Aborted Cannot return number ...

Page 1146: ...action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 815 001 IMM I2C Test Aborted Invalid data field in Request Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perfo...

Page 1147: ...Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 817 001 IMM I2C Test Aborted Command response could not be provided Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each ac...

Page 1148: ...re at the latest level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 819 001 IMM I2C Test Aborted Command response could not be provided SDR Repository in update mode Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system...

Page 1149: ...test level Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 821 001 IMM I2C Test Aborted Command response could not be provided BMC initialization in progress Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and discon...

Page 1150: ... Latest level of DSA Latest level of BMC IMM 166 823 001 IMM I2C Test Aborted Cannot execute command Insufficient privilege level Recoverable No Severity Warning Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Ma...

Page 1151: ...t Failed IMM Indicates failure in H8S 2117 bus BUS 0 Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from power Wait for 45 seconds Reconnect it to power 2 Make sure that DSA and BMC IMM are at the latest level 3 Run the test again 4 If ...

Page 1152: ... the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 905 001 IMM I2C Test Failed IMM Indicates failure in MAX7319 bus BUS 4 Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Perform the actions mentioned one at a time and try the test after each action 1 Turn off the system and disconnect it from ...

Page 1153: ...gain 4 If failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 166 908 001 IMM I2C Test Failed IMM Indicates failure in PCA9557 bus BUS 7 Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Perform the ac...

Page 1154: ...st results for the DSA tape drive test The following messages can result when you run the DSA tape drive test 264 000 000 Tape Test Passed Tape Test Passed Recoverable No Severity Event Serviceable No Automatically notify support No Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 264 901 000 Tape Test Failed An error was found in the tape alert log Recoverable No S...

Page 1155: ...2 000 Tape Test Failed Tape Test Failed Media is not detected Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Clean the tape drive using the appropriate cleaning media and install new media 2 Run the test again 3 Make sure that the drive firmware is at the latest level 4 Rerun the test after upgrading to the latest firmware...

Page 1156: ...l of BMC IMM 264 904 000 Tape Test Failed Tape Test Failed Drive hardware error Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Check the tape drive cabling for loose or broken connections or damage to the cable Replace the cable if damage is present 2 Clean the tape drive using the appropriate cleaning media and install ne...

Page 1157: ... Diagnostic Event Log within the Firmware VPD section for this component 3 Run the test again 4 If the system has stopped responding turn off and restart the system 5 Make sure that the drive firmware is at the latest level 6 Run the test again 7 If the failure remains refer to Troubleshooting by symptom in the system Installation and Service Guide for the next corrective action Related links Leno...

Page 1158: ...g by symptom in the system Installation and Service Guide for the next corrective action Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM 264 907 000 Tape Test Failed An error was found in the block address somewhere Recoverable No Severity Error Serviceable Yes Automatically notify support No User Response Complete the following steps 1 Clean the tape drive using t...

Page 1159: ...Complete the following steps 1 Make sure that medium is present 2 Clean the tape drive using the appropriate cleaning media and install new media Related links Lenovo Support website Latest level of DSA Latest level of BMC IMM Appendix C DSA diagnostic test results 1145 ...

Page 1160: ...1146 System x3500 M4 Installation and Service Guide ...

Page 1161: ...have installed new hardware or software in your environment check http www lenovo com serverproven to make sure that the hardware and software is supported by your product Go to http www lenovo com support to check for information to help you solve the problem Gather the following information to provide to the service technician This data will help the service technician quickly provide a solution...

Page 1162: ...le at http www lenovo com support The most current version of the product documentation is available in the following product specific Information Centers Flex System products http pic dhe ibm com infocenter flexsys information index jsp System x products http shop lenovo com us en systems NeXtScale System products http pic dhe ibm com infocenter nxtscale documentation index jsp How to send DSA da...

Page 1163: ...anada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support IBM is Lenovo s preferred service provider for the System x Flex System and NeXtScale System products You can receive hardware service through your Lenovo reseller or from IBM To locate a reseller authorized by Lenovo to provide warranty service go to http www ibm com partnerworld and click Business Partner Locator For IBM suppo...

Page 1164: ...1150 System x3500 M4 Installation and Service Guide ...

Page 1165: ...ublication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo...

Page 1166: ...n of all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Each solid state memory cell has an intrinsic finite number of write cycles that the cell can incur Therefore a solid state device has a maximum number of write cycles that it can be subjected to expr...

Page 1167: ... a customer responsibility Table 41 Limits for particulates and gases Contaminant Limits Particulate The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 The deliquescent relat...

Page 1168: ...device must accept any interference received including interference that might cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformité à la réglementation d Industrie Canada Cet appareil numérique de la classe A est conforme à la norme NMB 003 du Canada Australia and New Zealand Class A statem...

Page 1169: ...Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 früher Gesetz über die elektromagnetische Verträglichkeit von Geräten bzw der EMV EU Richtlinie 2014 30 EU früher 2004 108 EC für Geräte der Klasse A Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das EG Konformitätszeichen CE zu führen Vera...

Page 1170: ...EITA harmonics guideline Japanese Statement of Compliance for Products Less than or Equal to 20A per phase JEITA harmonics guideline Japanese Statement of Compliance for Products More than 20A Korea Communications Commission KCC statement This is electromagnetic wave compatibility equipment for business Type A Sellers and users need to pay attention to it This is for any areas other than home 1156...

Page 1171: ...Russia Electromagnetic Interference EMI Class A statement People s Republic of China Class A electronic emission statement Taiwan Class A compliance statement Appendix E Notices 1157 ...

Page 1172: ...Taiwan BSMI RoHS declaration 1158 System x3500 M4 Installation and Service Guide ...

Page 1173: ... 183 bezel media door open 38 181 bezel install 187 bezel removal 186 blue screen capture features 11 blue screen capture feature overview 11 115 blue screen feature 115 Boot Manager 113 Boot Manager program 104 Business Partners instructions 25 button presence detection 19 C cable internal routing 312 cable connection 100 cache 5 call home feature Lenovo Electronic Service Agent 146 call home too...

Page 1174: ... bays internal 47 194 drives 13 installation 194 removal 194 drives installation 47 drives removal 47 DSA 25 edition 144 program overview 144 test log viewing 146 text message format 146 DSA data how to send to Lenovo 26 DSA log 11 141 142 DSA Portable 131 144 DSA Preboot 131 144 DSA Preboot diagnostic program 11 DSA sending data 1148 DVD cable routing 317 drive activity LED 17 drive DVD LED 17 ej...

Page 1175: ...5 1153 general problems 148 Germany Class A statement 1155 GPU VGA adapter problems 148 grease thermal 91 296 guidelines options installation 35 system reliability 36 H handling static sensitive devices 37 hard disk drive activity LED 17 backplane cabling 317 backplane connectors 33 connectors backplane connectors 33 hard disk drive backplane 33 hot swap SAS or SATA removing 202 problems 149 statu...

Page 1176: ...sor 83 288 simple swap drives 56 204 system board 309 tape drive 59 209 USB cable and light path diagnostics assembly 238 USB cable assembly 244 installing options 25 instructions for IBM Business Partners 25 instructions for Lenovo Business Partners 25 integrated baseboard management controller 23 integrated functions 5 integrated management module event log 11 overview 11 using 114 integrated ma...

Page 1177: ...eneration technology 11 NMI button 21 noise emissions 5 NOS installation with ServerGuide 106 without ServerGuide 107 notes 5 notes important 1152 notices 1151 electronic emission 1154 FCC Class A 1154 notices and statements 5 Nx boot failure 165 O obtaining 115 116 online documentation 1 online publications 4 opening bezel media door 38 181 operating system 3 operating system event log 11 141 142...

Page 1178: ...removal 220 RAID arrays configuring 118 RAID storage adapter problems 157 rank sparing DIMM population sequence 65 267 rank sparing mode 65 267 RAS features server 15 rear view 21 of the server 21 recovering the server firmware 163 redundancy support power supplies 11 redundant cooling 11 Ethernet connection 11 vNIC 11 Redundant Ethernet capabilities 15 hot swap power supplies 15 reliability serve...

Page 1179: ...th the power on 37 server backup firmware starting 113 server components 26 167 server configuration updating 102 server controls LEDs and power 17 server firmware recovering 163 server rear view 21 server shutdown 23 server front view 17 ServeRAID support 11 ServerGuide features 106 NOS installation 106 setup 106 Setup and Installation CD 103 using 105 ServerGuide CD 11 serverproven 35 service an...

Page 1180: ...he server 23 integrated baseboard management controller 23 turning on the server 23 two DIMM per channel 2DPC requirement 60 262 U UEFI boot recovery jumper 163 error codes 965 undetermined problems 161 undocumented problems 129 United States FCC Class A notice 1154 Universal Serial Bus USB problems 160 UpdateXpress 103 113 updating firmware 103 Lenovo XClarity Administrator 119 server configurati...

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