Lenovo ideacentre 200, Hardware Maintenance Manual, Page: 70 / 140

Troubleshooting procedure
Use the following procedure as a starting point for diagnosing problems you are
experiencing with your computer:
1. Ensure that the cables for all connected devices are connected correctly
and securely.
2. Ensure that all connected devices that require ac power are connected to
properly grounded, functioning electrical outlets.
3. Try using a previously captured configuration to see if a recent change to
hardware or software settings has caused a problem. Before restoring a
previous configuration, capture your current configuration in case the older
configuration settings do not solve the problem or have adverse effects.
Note: For more information about restoring Chrome OS operating system,
go to the Google Web site at http://support.google.com and then follow the
instructions on the screen.
4. If none of these actions solve the problem, seek technical assistance. See
Chapter 10 “Getting information, help, and service” on page 111 for more
information.
Troubleshooting
Use the troubleshooting information to find solutions to problems that have
definite symptoms.
If the symptom occurred immediately after you installed new software or a
new hardware option, do the following before referring to the troubleshooting
information:
1. Remove the new hardware option or software. If you must remove the
computer cover to remove a hardware option, ensure that you review and
follow the electrical safety information provided with your computer. For your
safety, do not operate the computer with the cover removed.
2. Reinstall the new hardware option or software following the instructions
provided by the manufacturer.
Audio problems
This section provides solutions to audio-related problems.
No audio in Chrome
Solutions:
62
ideacentre 200 Hardware Maintenance Manual