Lenovo ideacentre 200, Hardware Maintenance Manual, Page: 121 / 140

For a list of Lenovo Support phone numbers, go to
http://www.lenovo.com/support/phone or refer to the
Safety, Warranty, and Setup
Guide that comes with your computer.
Note: Phone numbers are subject to change without notice. If the number for
your country or region is not provided, contact your Lenovo reseller or Lenovo
marketing representative.
If possible, be at your computer when you call. Have the following information
available:
• Machine type and model
• Serial numbers of your hardware products
• Description of the problem
• Exact wording of any error messages
• Hardware and software configuration information
Using other services
You might travel with your computer or relocate it to a country or region where
the machine type for your desktop or notebook computer is sold. In such a
situation, your computer might be eligible for International Warranty Service, which
automatically entitles you to obtain warranty service throughout the warranty
period. Service will be performed by service providers authorized to perform
warranty service.
Service methods and procedures vary by country, and some services might not
be available in all countries. International Warranty Service is delivered through
the method of service (such as depot, carry-in, or on-site service) that is provided
in the servicing country. Service centers in certain countries might not be able
to service all models of a particular machine type. In some countries, fees and
restrictions might apply at the time of service.
To determine whether your computer is eligible for International Warranty Service
and to view a list of the countries or regions where service is available, go to
http://www.lenovo.com/support.
For technical assistance with the installation of or questions related to the
programs for your preinstalled Google Chrome product, go to the Google Web
site at http://support.google.com and follow the instructions on the screen. You
also can contact the Lenovo Customer Support Center for help. Some fees
might apply.
Purchasing additional services
During and after the warranty period, you can purchase additional services.
Examples of these additional services include:
• Support for hardware, operating systems, and application programs
Chapter 10. Getting information, help, and service
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