Lenovo BladeCenter HS22, Installation And User Manual

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The DSA Preboot diagnostic programs are stored in read-only memory and collect and analyze system
information to aid in diagnosing server problems. The diagnostic programs collect the following
information about the server:
– Drive health information
– Event logs for ServeRAID controllers and service processors
– Hardware inventory, including PCI and USB information
– Light path diagnostics status
– LSI RAID and controller configuration
– Network interfaces and settings
– ServeRAID configuration
– Service processor status and configuration
– System configuration
– Vital product data, firmware, and Unified Extensible Firmware Interface (UEFI) configuration
The diagnostic programs create a merged log that includes events from all collected logs. The information
is collected into a file that you can send to IBM service and support. Additionally, you can view the
information locally through a generated text report file. You can also copy the log to removable media
and view the log from a Web browser.
ServerGuide problems
Use this information to locate ServerGuide problems and suggested actions.
The following table lists problem symptoms and suggested solutions.
Symptom Suggested action
The ServerGuide Setup and
Installation CD will not start.
• Make sure that the CD drive is associated with the blade server that you are
configuring.
• Make sure that the blade server supports the ServerGuide program and has a
bootable CD (or DVD) drive.
• If the startup (boot) sequence settings have been changed, make sure that the
CD drive is first in the startup sequence.
The RAID configuration
program cannot view all
installed drives, or the
operating system cannot
be installed. • Make sure that there are no duplicate SCSI/SAS IDs or interrupt request (IRQ)
assignments. See “Configuring a RAID array” on page 60.
• Make sure that the storage drive is connected correctly. See “Blade server
connectors” on page 14 to locate the storage drive connector.
The operating-system
installation program
continuously loops. Make more space available on the hard disk.
The ServerGuide program will
not start the operating-system
CD. Make sure that the operating-system CD is supported by the ServerGuide program.
See the
ServerGuide Setup and Installation CD label for a list of supported
operating-system versions.
The operating system cannot
be installed; the option is not
available. Make sure that the operating system is supported on the blade server. If the
operating system is supported, either no logical drive is defined (SCSI/SAS RAID
systems) or the ServerGuide System Partition is not present. Run the ServerGuide
program and make sure that setup is complete.
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BladeCenter HS22 Blade ServerInstallation and User's Guide