Lenovo 7D2V, Maintenance Manual

Page: 425 / 466

Screen is blank
Note:
Make sure that the expected boot mode has not been changed from the UEFI to Legacy or vice versa.
1. If the server is attached to a KVM switch, bypass the KVM switch to eliminate it as a possible cause of
the problem: connect the monitor cable directly to the correct connector on the rear of the server.
2. The management controller remote presence function is disabled if you install an optional video adapter.
To use the management controller remote presence function, remove the optional video adapter.
3. If the server is installed with the graphical adapters while turning on the server, the Lenovo logo is
displayed on the screen after approximately 3 minutes. This is normal operation while the system loads.
4. Make sure that:
• The server is turned on and there is power supplied to the server.
• The monitor cables are connected correctly.
• The monitor is turned on and the brightness and contrast controls are adjusted correctly.
5. Make sure that the correct server is controlling the monitor, if applicable.
6. Make sure that the video output is not affected by corrupted server firmware; see “Firmware updates”
on page 7.
7. If the problem remains, contact Lenovo Support.
Chapter 5
.
Problem determination
415