Lenovo 70LU User Manual And Hardware Maintenance Manual Download Page 115

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USB device problems

Symptom

Action

A USB device does not work.

1. Ensure that:

• The USB cable is securely connected to the server. If the USB

device is connected to a USB hub, disconnect the device from the
hub and connect it directly to the server.

• The device drivers are installed correctly.

• The USB controller is enabled in the Setup Utility program. See

“Using the Setup Utility program” on page 25.

2. Restart the server.

3. Replace the USB device.

Chapter 6

Troubleshooting and diagnostics

103

Summary of Contents for 70LU

Page 1: ...ThinkServer TS150 User Guide and Hardware Maintenance Manual Machine Types 70LU 70LV 70LW 70LX 70UA 70UB 70UC and 70UD ...

Page 2: ...als Note Your server might look slightly different from illustrations in this document To show the main parts clearly some of the illustrations do not show all components Seventh Edition October 2018 Copyright Lenovo 2015 2018 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to...

Page 3: ... 30 Using the ThinkServer EasyStartup program 31 Features of the ThinkServer EasyStartup program 32 Starting the ThinkServer EasyStartup program 32 Configuring RAID 33 About RAID 33 RAID for your server 34 Configuring onboard SATA software RAID 35 Configuring advanced SATA or SAS hardware RAID 37 Chapter 5 Replacing hardware 39 Purchasing ThinkServer options 39 Getting familiar with important guid...

Page 4: ...nd recycling information 113 Important WEEE information 113 Recycling information for Japan 113 Recycling information for Brazil 114 Battery recycling information for Taiwan 114 Battery recycling information for the European Union 115 Battery recycling information for the United States and Canada 116 Requirement for batteries containing perchlorate 116 Appendix C Restriction of Hazardous Substance...

Page 5: ...urvaohjeet julkaisu Lenovon verkkosivustosta ennen tuotteen käyttöä Avant d utiliser ce produit prenez connaissance des Safety Information Informations relatives à la sécurité multilingues sur le site Web Lenovo Πριν χρησιμοποιήσετε το προϊόν φροντίστε να διαβάσετε και να κατανοήσετε τις Safety Information Πληροφορίες ασφαλείας στο δικτυακό τόπο της Lenovo Vor Verwendung des Produkts sollten Sie d...

Page 6: ...ovo Pred uporabo izdelka poskrbite da boste prebrali in razumeli razdelek Safety Information Varnostne informacije ki je na spletnem mestu Lenovo na voljo v več jezikih Antes de usar el producto asegúrese de leer y entender la sección Safety Information Información de seguridad multilingüe del sitio web de Lenovo Innan du använder den här produkten är det viktigt att du har läst och förstått den f...

Page 7: ... opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlets 5 Turn devices ON 1 Turn everything OFF 2 First remove power cords from outlets 3 Remove signal cables from connectors 4 Remove all cables from devices Statement 2 DANGER Danger of explosion if b...

Page 8: ... Use safe practices when lifting Statement 5 CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source Statement 6 CAUTION If you install a ...

Page 9: ...oltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statement 9 CAUTION Disconnect the hot swap fan cables before removing the fan from the device to protect against personal injury Statement 10 CAUTION The following label i...

Page 10: ...ower control button on the device may put the device in standby mode instead of turning off the device In addition the device might have multiple connections to dc power To remove all electrical current from the device ensure that all connections to dc power are disconnected at the dc power input terminals Statement 16 CAUTION To reduce the risk of electric shock or energy hazards This equipment m...

Page 11: ... Keep fingers and other body parts away Statement 20 CAUTION A lithium ion battery is provided To avoid possible explosion do not burn the battery Replace the battery only with the Lenovo approved part Recycle or discard the battery as instructed by local regulations Products that are not assessed Typical products that are not assessed include but not limited to the following Server and IT rack co...

Page 12: ...ask Begin the checks with the power off and the power cords disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Power off the server Disconnect the power cords 3 Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and the frame ground b ...

Page 13: ...st up to date information about the server http www lenovo com thinkserver Latest technical information documentation device drivers and other updates http www lenovo com support Instructions on how to register your server with Lenovo Follow the instructions at http www lenovo com register When you register your server information is entered into a database which enables Lenovo to contact you in c...

Page 14: ... for your product Ensure that you read and understand these safety statements before using the product Lenovo Limited Warranty This document includes the Lenovo terms and warranty statements Lenovo License Agreement This document includes the terms and conditions of the Lenovo License Agreement You can find the following electronic documents from the Lenovo Support Web site Go to http www lenovo c...

Page 15: ...a required RAID card installed See RAID card For information about onboard software RAID see Configuring onboard SATA software RAID Other documents You might find other documents for the Host Bus Adapter HBA Ethernet card or other optional parts Chapter 1 General information 3 ...

Page 16: ...4 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Page 17: ...nfiguring RAID on page 33 7 Install any additional drivers required for added features Refer to the instructions that come with the hardware option 8 Configure Ethernet settings in the operating system by referring to the operating system help Skip this step if the operating system was installed using the Lenovo ThinkServer Deployment Manager program 9 Check for firmware updates To check and updat...

Page 18: ...m for the operating system Press the power button on the front panel to start an orderly shutdown of the operating system and turn off the server if your operating system supports this feature If your server stops responding and you cannot turn it off press and hold the power button on the front panel for four seconds or more If you still cannot turn off the server disconnect all power cords from ...

Page 19: ...ity RAS features The RAS features include security features and basic system management features The RAS features help you to ensure the integrity of the data stored on the server the availability of the server when you need it and the ease with which you can diagnose and correct problems Dimension and weight Dimension Width 175 mm 14 76 inches Height 375 mm 6 89 inches Depth 431 mm 16 97 inches W...

Page 20: ...pports one RDX tape drive If your server is installed with a Windows Server operating system you can use the Windows Backup program to back up the data stored on RDX media For detailed information refer to the user guide of the tape drive The user guide is available for download at http www lenovo com UserManuals For more information about the internal drives or drive bays see Internal drives on p...

Page 21: ...rver by using a network interface The operation can be done independently of local data storage devices such as hard disk drives or operating systems Redundant Array of Independent Disks RAID Your server supports onboard SATA software RAID If a required RAID card is installed your server also supports advanced SATA SAS hardware RAID configurations For detailed information see Configuring RAID on p...

Page 22: ...the instructions to use Firmware Updater to update your system firmware Lenovo ThinkServer Diagnostics The Lenovo ThinkServer Diagnostics program enables you to diagnose server problems offline perform some diagnostic tests and collect system information Examples of the system information include basic operating system information hardware information SEL RAID log and so on Depending on the model ...

Page 23: ...hine type model and serial number information helps support technicians to identify your server and provide faster service The following illustration is a sample of the machine type model and serial number label on the server MT M XXXX XXX S N XXXXXXX Figure 1 Machine type model and serial number label Front view of the server The front view of the server varies by model Depending on the model you...

Page 24: ...ves are not in use 4 Power status LED Green The system is powered on Off The system is powered off Note The HDD status LED is functional only when the storage drives are connected to the SATA connectors on the system board Rear view of the server This topic provides information to help you locate the connectors and components on the rear of your server Some connectors on the rear of your server ar...

Page 25: ...or Used to connect a device that uses a 9 pin serial connector 3 VGA connector DB 15 Used to connect a VGA compatible video device such as a VGA monitor 4 DisplayPort connector Used to connect a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector 5 USB 3 0 connectors 6 Used to connect a USB device such as a USB keyboard mouse scanner or printer If you ...

Page 26: ...o connect an Ethernet cable for a local area network LAN The Ethernet connector has two status LEDs to help you identify the Ethernet connectivity activity and connection speed Ethernet status LED Status Description 1 Connection speed Off The connection speed is 10 Mbps Green The connection speed is 100 Mbps Orange The connection speed is 1000 Mbps 2 Link and activity Off The server is disconnecte...

Page 27: ...depending on the type selected The cable lock also locks the buttons used to remove the server cover This is the same type of lock used with many notebook computers You can order an integrated cable lock directly from Lenovo by searching for Kensington at http www lenovo com support Figure 4 Kensington style cable lock Padlock Your server comes with a padlock loop When a padlock is installed the s...

Page 28: ...igure 5 Padlock Server components Note Depending on the model your server might look slightly different from the illustration in this topic 16 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Page 29: ...e 1 8 ThinkServer TS150 3 5 HDD to 5 25 Tray Convertor Kit 2 9 Thermal sensor 2 10 Front bezel 2 11 Front USB assembly 2 12 Secure digital SD module 2 13 Front fan assembly 2 14 Hard disk drive or solid state drive 1 15 Coin cell battery 1 16 ThinkServer TS150 FDD to 2 5 HDD Convertor Kit 2 17 PCIe card 1 18 Intrusion switch 1 19 Rear fan assembly 2 20 Power supply assembly 2 Chapter 3 Product ove...

Page 30: ...d SATA SAS hardware RAID functions Your server supports the Lenovo ThinkServer RAID 520i PCIe Adapter The following illustration shows the connectors on the Lenovo ThinkServer RAID 520i PCIe Adapter 1 2 3 Figure 7 Lenovo ThinkServer RAID 520i PCIe Adapter Connector Description 1 Connector 0 Used to connect the 1 to 4 mini SAS signal cable 2 Connector 1 Used to connect the 1 to 1 mini SAS signal ca...

Page 31: ...he fourth storage drive If your server has five storage drives installed connect the first four drives using the 1 to 4 mini SAS signal cable Then connect the fifth storage drive using the 1 to 1 mini SAS signal cable 1 Connect one end of the 1 to 1 mini SAS signal cable to connector 1 on the adapter 2 Connect the other end of the cable to the signal connector of the storage drive System board com...

Page 32: ...ystem fan connector 14 SATA connector 1 15 SATA connector 0 16 Front panel connector 17 Front USB 3 0 18 USB 2 0 connector 2 19 USB 2 0 connector 1 20 Clear CMOS jumper 21 PCIe slot 4 22 PCIe slot 3 23 PCIe slot 2 24 PCIe slot 1 25 Rear system fan connector 26 Intrusion switch connector 27 Coin cell battery 1 4 pin power connector Used to connect the 4 pin power cable of the power supply 2 CPU soc...

Page 33: ...the SATA signal cables for the storage drives or optical drives Note If your server has one SATA optical drive installed connect the optical drive to SATA connector 5 If your server has two SATA optical drives installed connect the secondary optical drive to SATA connector 4 13 Front system fan connector Used to connect the front system fan 16 Front panel connector Used to connect the LEDs and pow...

Page 34: ...ion switch connector Used to connect the intrusion switch 27 Coin cell battery Your server has a special type of memory that maintains the date time and configuration information for built in features The coin cell battery keeps the information active when you turn off the server System board jumper The Clear CMOS jumper is used to restore BIOS settings to factory default settings recover BIOS set...

Page 35: ...the default position 8 Reinstall any parts and reconnect any cables Then reinstall the server cover See Completing the parts replacement on page 96 9 Connect the server to an ac power source and turn on the server to restart the operating system Recover BIOS settings from a BIOS update failure To recover BIOS settings from a BIOS update failure do the following 1 Prepare your server See Preparing ...

Page 36: ...es Then reinstall the server cover See Completing the parts replacement on page 96 10 Connect the server to an ac power source and turn on the server to restart the operating system 24 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Page 37: ...n the BIOS version of your server some menu or item information might differ slightly from the information in this topic Notes The default settings already are optimized for you Use the default value for any item you are not familiar with To avoid unexpected problems do not change the values of unfamiliar items If you consider changing the server configuration proceed with extreme caution Incorrec...

Page 38: ...dvanced menu You can view or change various server component settings on the Advanced menu in the Setup Utility program The Advanced menu contains various configuration items Some items are displayed on the menu only if the server supports the corresponding features The Advanced menu contains the following items Menu item Description CPU Setup View information about the installed CPU and set CPU c...

Page 39: ...em Event Log View and clear the system event log Secure Boot View and set secure boot parameters Startup menu The Startup menu provides an interface for you to view or change the server startup options including the startup sequence and boot priority for various devices Changes to the startup options take effect when the server restarts The startup sequence specifies the order in which the server ...

Page 40: ...ng the Setup Utility program on page 30 The Exit menu contains the following items Menu item Description Save Changes and Exit Save changes and exit the Setup Utility program Discard Changes and Exit Discard changes load previous values and then exit the Setup Utility program Load Optimal Defaults Restore the user default values for all the items OS Optimized Defaults Select Enabled to meet the Mi...

Page 41: ...evious passwords Setting changing or deleting a password To set change or delete a password using the Setup Utility program do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 25 2 On the Main menu select Security 3 Depending on the password type select Set Power On Password or Set Administrator Password 4 Follow the instructions on the screen to set c...

Page 42: ... the Security menu select TCG Feature Setup and press Enter 3 Select TCG Security Features Then set TPM Support to Active 4 Press F10 to save settings and exit the Setup Utility program The server will restart to enable the TPM function Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main interface If you are on a nes...

Page 43: ...cess is completed check and reconfigure the BIOS settings for your specific needs based on your note or refer to Using the Setup Utility program on page 25 Recovering from a BIOS update failure If the power to your server is interrupted while the POST and BIOS is being updated your server might not restart properly If this happens use the Clear CMOS jumper to recover BIOS settings For detailed pro...

Page 44: ...ting a startup device on page 29 2 Wait for the program to load Then select the language for the program and keyboard layout when prompted Note The supported languages and keyboard layouts for the ThinkServer EasyStartup program are Dutch English French German Italian Japanese Russian Spanish and Turkish 3 After selecting the language and keyboard layout click OK Then you will see one or more mess...

Page 45: ...oftware RAID on page 35 Configuring advanced SATA or SAS hardware RAID on page 37 About RAID RAID an acronym for Redundant Array of Independent Disks is a technology that provides increased storage functions and reliability through redundancy This is achieved by combining multiple hard disk drives into a logical unit where data is distributed across the drives in one of several ways called RAID le...

Page 46: ...g drive has been replaced and rebuilt RAID 5 requires a minimum number of three hard disk drives RAID 10 a combination of RAID 0 and RAID 1 RAID 10 consists of striped data across mirrored spans A RAID 10 drive group is a spanned drive group that creates a striped set from a series of mirrored drives RAID 10 allows a maximum of eight spans You must use an even number of drives in each RAID virtual...

Page 47: ...iguring onboard SATA software RAID Enabling the onboard SATA RAID functionality on page 35 Creating RAID volumes on page 35 Deleting RAID volumes on page 36 Resetting disks to non RAID on page 36 Marking disks as spare on page 36 Enabling the onboard SATA RAID functionality Note Use the arrow keys on the keyboard to make selections To enable onboard SATA RAID functionality do the following 1 Start...

Page 48: ... press Y to confirm the reset action 5 After resetting the hard disk drives to non RAID you can Delete a RAID volume See Deleting RAID volumes on page 36 Create a RAID volume See Creating RAID volumes on page 35 Use the up and down arrow keys to select Exit and press Enter Marking disks as spare To mark hard disk drives as spare drives do the following 1 During the system startup press Ctrl I when...

Page 49: ... the operating system To use the program follow the instructions on the booting screen MegaRAID Storage Manager program and the StorCLI Configuration Utility program configuring RAID in an operating system environment To install and use the MegaRAID Storage Manager program refer to the following chapters in the MegaRAID SAS Software User Guide Note Some information in these chapters might be inten...

Page 50: ...38 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Page 51: ...d and understand before using your server Precautions Before using the server ensure that you read and understand the following precautions Before using the product ensure that you read and understand the multilingual safety instructions and the Lenovo Limited Warranty LLW on the Lenovo Web site at https support lenovo com document LNVO SOCS Reading and understanding the safety instructions reduce...

Page 52: ... to avoid static electricity damage Limit your movement Movement can cause static electricity to build up around you The use of a grounding system is recommended For example it is recommended to wear an electrostatic discharge ESD wrist strap if one is available Ensure that you work in an ESD safe area Always carefully handle the parts and other components such as PCI cards memory modules system b...

Page 53: ...he server without the air ducts or air baffles might cause the CPU to overheat Ensure that you replace a failing fan as soon as possible Preparing your server and removing the server cover CAUTION Do not open your server or attempt any repair before reading and understanding Read this first safety information on page iii and Getting familiar with important guidelines on page 39 Before installing o...

Page 54: ...er to the appropriate instructions in this manual along with the instructions that come with the option Notes Use only parts provided by Lenovo Depending on your server model your server might look slightly different from the illustrations in this chapter Front bezel Removing the front bezel on page 42 Installing the front bezel on page 43 Removing the front bezel To remove the front bezel do the ...

Page 55: ...See Preparing your server and removing the server cover on page 41 2 Align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis Then pivot the front bezel as shown until it snaps into position on the left side Figure 13 Installing the front bezel Chapter 5 Replacing hardware 43 ...

Page 56: ...ge drive in drive bay 4 on page 59 Slim optical drive and storage drive in drive bay 5 on page 63 Drive bays and supported drives Figure 14 Drive bay locations HDD hard disk drive SSD solid state drive Drive bay Supported drive 1 Bay 1 2 5 inch HDD SSD or 3 5 inch HDD 2 Bay 2 2 5 inch HDD SSD or 3 5 inch HDD 3 Bay 3 2 5 inch HDD SSD 4 Bay 4 Secondary optical drive RDX tape drive 2 5 inch HDD SSD o...

Page 57: ...y 5 Installing a 2 5 inch drive into a 2 5 inch to 3 5 inch drive adapter If you want to install a 2 5 inch hard disk drive or solid state drive into a 3 5 inch drive bay of your server install the drive into a 2 5 inch to 3 5 inch drive adapter first To install a 2 5 inch drive into a 2 5 inch to 3 5 inch drive adapter do the following 1 Align the screw holes in the drive with the corresponding o...

Page 58: ...d result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not vie...

Page 59: ...o the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Remove the front bezel See Removing the front bezel on page 42 3 If there is a metal shield covers the drive bay remove the metal shield Save the metal shield in case that you later remove the drive and need the metal shield to cover the drive bay 4 If needed remove the drive bay retainer fro...

Page 60: ...igure 20 Installing the optical drive into the drive bay 7 Connect cables to the optical drive Figure 21 Connecting cables to the optical drive Cable From the system board To the optical drive 1 to 3 power cable 1 or 2 4 pin power connector 4 Power connector on the optical drive Signal cable 3 SATA connector 5 5 Signal connector on the optical drive 48 ThinkServer TS150 User Guide and Hardware Mai...

Page 61: ... page 49 Removing a tape drive To remove a tape drive do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Remove the front bezel See Removing the front bezel on page 42 3 Disconnect the signal cable and power cable from the tape drive 4 Press the release tab 1 and slide the tape drive out of the drive bay Figure 22 Removing the tape drive fro...

Page 62: ... drive and need the metal shield to cover the drive bay 4 If needed remove the drive bay retainer from the server Push the retainer downwards to unlock it and then lift it out of the chassis Figure 23 Removing the retainer 5 Install the retainer on the side of the tape drive Figure 24 Installing the retainer 6 Hold the tape drive in correct orientation and then slide it into the drive bay until it...

Page 63: ...onnector 7 SATA power connector on the power cable of the tape drive Note The tape drive comes with a power cable that is connected to the power connector 5 Signal cable 3 or 4 USB 2 0 connector 6 Signal connector on the tape drive Note The 1 to 3 power cable provides three SATA power connectors 1 2 and 3 You can connect any one of the SATA connectors to the power cable of the tape drive Chapter 5...

Page 64: ...m the drive bay 4 Flex two sides of the drive bracket to remove the drive from the bracket 5 If you are instructed to return the old drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping Installing a storage drive into drive bay 1 Note For a 2 5 inch hard disk drive or solid state drive install the drive into a 2 5 inch to 3 5 inch drive adap...

Page 65: ... the drive bracket 3 Slide the drive into the drive bay until it snaps into position Figure 29 Installing the drive into the drive bay 4 Connect cables to the drive Figure 30 Connecting cables to the drive Chapter 5 Replacing hardware 53 ...

Page 66: ...rive bay 2 To remove a storage drive from drive bay 2 do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Disconnect the signal cable and power cable from the drive 3 Pull the bracket handle to slide the drive out of the drive bay Figure 31 Removing the drive from the drive bay 4 Flex the sides of the drive bracket to remove the drive from th...

Page 67: ... and align pins 1 2 3 and 4 on the bracket with the corresponding holes in the drive Do not touch the circuit board 5 on the bottom of the drive Figure 32 Installing the drive into the drive bracket 3 Slide the drive into the drive bay until it snaps into position Figure 33 Installing the drive into the drive bay 4 Connect cables to the drive Chapter 5 Replacing hardware 55 ...

Page 68: ...ive or solid state drive For information about drive bays and installation rules see Internal drives on page 44 Removing a storage drive from drive bay 3 on page 56 Installing a storage drive into drive bay 3 on page 57 Removing a storage drive from drive bay 3 To remove a storage drive from drive bay 3 do the following 1 Prepare your server See Preparing your server and removing the server cover ...

Page 69: ... 2 5 inch convertor kit 6 Install a new drive or install a metal shield to cover the drive bay 7 If you are instructed to return the old drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping Installing a storage drive into drive bay 3 Note Drive bay 3 supports only a 2 5 inch hard disk drive or solid state drive To install the storage drive d...

Page 70: ...he drive bay 4 Install the drive into a 2 5 inch convertor kit Align the four screw holes in the drive with the corresponding screw holes in the convertor kit Then install screws to secure the drive to the convertor kit Figure 37 Installing the drive into a 2 5 inch convertor kit 5 Slide the 2 5 inch convertor kit into the drive bay until it snaps into position Figure 38 Installing the convertor k...

Page 71: ... install the optical drive see Optical drive on page 46 Storage drive a 2 5 inch 3 5 inch hard disk drive or 2 5 inch solid state drive The storage drive is installed in a Lenovo ThinkServer TS150 3 5 HDD to 5 25 Tray Convertor Kit hereinafter called the 5 25 inch convertor kit Removing a storage drive from drive bay 4 on page 59 Installing a storage drive into drive bay 4 on page 60 For informati...

Page 72: ...new drive into the 5 25 inch convertor kit See Installing a storage drive into drive bay 4 on page 60 9 If you are instructed to return the old drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping Installing a storage drive into drive bay 4 Note For a 2 5 inch hard disk drive or solid state drive install the drive into a 2 5 inch to 3 5 inch...

Page 73: ...drive Do not touch the circuit board 5 on the bottom of the drive Figure 42 Installing the drive into the drive bracket 5 Install the drive into the 5 25 inch convertor kit Squeeze the release buttons as shown to open the rear cover of the convertor kit Slide the drive into the convertor kit until it snaps into position Then close the rear cover Figure 43 Installing the drive into the convertor ki...

Page 74: ...r kit Figure 45 Installing the retainer 8 Slide the 5 25 inch convertor kit into the drive bay until it snaps into position Figure 46 Installing the convertor kit into the drive bay 9 Connect cables to the drive and convertor kit 62 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Page 75: ...orts one of the following Primary optical drive For instructions on how to remove or install the optical drive see Optical drive on page 46 Slim optical drive and storage drive 2 5 inch 3 5 inch hard disk drive or 2 5 inch solid state drive The slim optical drive and storage drive are installed in a Lenovo ThinkServer TS150 3 5 HDD to 5 25 Tray Convertor with Slim ODD Kit hereinafter called HDD an...

Page 76: ... the drive bay Figure 48 Removing the convertor kit from the drive bay 6 Press the release button 1 as shown and slide the slim optical drive out of the HDD and slim ODD convertor kit Figure 49 Removing the slim optical drive from the convertor kit 7 Remove the storage drive from the HDD and slim ODD convertor kit Squeeze the release buttons as shown to open the rear cover of the convertor kit Sli...

Page 77: ...ive into a 2 5 inch to 3 5 inch drive adapter first See Installing a 2 5 inch drive into a 2 5 inch to 3 5 inch drive adapter on page 45 To install a slim optical drive and storage drive into drive bay 5 do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Remove the front bezel See Removing the front bezel on page 42 3 Slide the slim optical ...

Page 78: ...e rear cover of the convertor kit Slide the drive into the kit until it snaps into position Then close the rear cover Figure 53 Installing the storage drive into the convertor kit 6 If needed remove the drive bay retainer from the server Push the retainer downwards to unlock it and then lift it out of the chassis 66 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Page 79: ...lim ODD convertor kit Figure 55 Installing the retainer 8 Slide the HDD and slim ODD convertor kit into the drive bay until it snaps into position Figure 56 Installing the convertor kit into the drive bay 9 Connect cables to the drives and convertor kit Chapter 5 Replacing hardware 67 ...

Page 80: ...ical drive Notes If your server already has a storage drive installed in drive bay 4 use the 1 to 2 fan power converter cable to connect the HDD fans Connect connector 2 to the system board and connect connectors 1 to the HDD fan cables respectively The 1 to 3 power cable provides three SATA power connectors 1 2 and 3 You can use any two of the SATA connectors to connect the slim optical drive and...

Page 81: ... 64 GB one 16 GB memory module installed in each memory slot Guidelines Memory modules from different manufacturers are supported All memory modules to be installed must be the same type with the same voltage If your server comes with 2400 MHz memory modules and a microprocessor that supports a maximum of 2133 MHz memory the data rate of your memory modules will be limited to 2133 MHz If you mix m...

Page 82: ...module 4 If you are instructed to return the old memory module follow all packaging instructions and use any packaging materials that are supplied to you for shipping Installing the memory module Note Ensure that you follow the memory module installation rules when performing the operation See Memory module installation rules on page 69 To install a memory module do the following 1 Prepare your se...

Page 83: ...rd and any other supported PCIe cards Depending on the specific type the PCIe card might look different from the illustrations in this topic Note The PCIe card is extremely sensitive to ESD Ensure that you read and understand Handling static sensitive devices on page 40 first and carefully perform the operation Removing a PCIe card on page 71 Installing a PCIe card on page 72 Removing a PCIe card ...

Page 84: ...t to cover the place 6 If you are instructed to return the old PCIe card follow all packaging instructions and use any packaging materials that are supplied to you for shipping Installing a PCIe card To install a PCIe card do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 At the rear of the server press the release button 1 to open the PCIe...

Page 85: ...stall the PCIe card into the PCIe slot and pivot the card latch to the closed position Figure 64 Installing the PCIe card 5 Depending on the type of the PCIe card you might need to connect any required cables Refer to the documentation that comes with the PCIe card for specific information To install a required device driver for the PCIe card go to the Lenovo Support Web site at http www lenovo co...

Page 86: ...Adapter See Server components on page 16 3 Remove the RAID 520i key from the Lenovo ThinkServer RAID 520i PCIe Adapter Note If necessary remove the RAID card first for easier operation Then reinstall the RAID card See PCIe card on page 71 Figure 65 Removing the RAID 520i key 4 If you are instructed to return the old RAID 520i key follow all packaging instructions and use any packaging materials th...

Page 87: ... you begin to avoid any data loss due to a RAID configuration change For information about configuring hardware RAID refer to the MegaRAID SAS Software User Guide This guide is available on the Lenovo Support Web site at http www lenovo com support Front USB assembly Removing the front USB assembly on page 75 Installing the front USB assembly on page 76 Removing the front USB assembly To remove th...

Page 88: ...r See Preparing your server and removing the server cover on page 41 2 Remove the front bezel See Removing the front bezel on page 42 3 Remove the old front USB assembly in your server See Removing the front USB assembly on page 75 4 Route the cable of the new front USB assembly through the corresponding square hole in the front of the chassis 5 Position the front USB assembly onto the chassis and...

Page 89: ...age the thermal sensor from the chassis Figure 69 Removing the thermal sensor 6 To install a new thermal sensor see Installing the thermal sensor on page 77 7 If you are instructed to return the old thermal sensor follow all packaging instructions and use any packaging materials that are supplied to you for shipping Installing the thermal sensor To install a new thermal sensor do the following 1 P...

Page 90: ...e following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Lay the server on its side for easier operation 3 Locate the SD module See Server components on page 16 4 Disconnect the SD module cable 5 Remove the SD module from the SD module bracket Figure 71 Removing the SD module 6 Both sides of the SD module support the installation of an SD card If any S...

Page 91: ...all an SD module do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Lay the server on its side for easier operation 3 Position the SD module bracket into your server and then install the three screws to secure the bracket in place Figure 73 Installing the SD module bracket 4 Insert an SD card into the SD module until you hear a click Note Th...

Page 92: ...he front fan assembly do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Remove the front bezel Removing the front bezel on page 42 3 Locate the front fan assembly See Server components on page 16 4 Disconnect the cable of the front fan assembly 5 The front fan assembly is attached to the chassis by four rubber mounts Break or cut the rubber...

Page 93: ...fan assembly do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Remove the front bezel Removing the front bezel on page 42 3 Remove the old front fan assembly in your server See Removing the front USB assembly on page 75 4 Align the rubber mounts of the new front fan assembly with the corresponding holes in the chassis and push the rubber mo...

Page 94: ...e rear fan assembly do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Locate the rear fan assembly See Server components on page 16 3 Disconnect the cable of the rear fan assembly 4 The rear fan assembly is attached to the chassis by four rubber mounts Break or cut the rubber mounts and gently pull the rear fan assembly out of the chassis N...

Page 95: ...ew rear fan assembly do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Remove the old rear fan assembly in your server See Removing the rear fan assembly on page 82 3 Align the rubber mounts of the new rear fan assembly with the corresponding holes in the chassis and push the rubber mounts through the holes 4 Carefully pull on the tips of t...

Page 96: ...from the chassis Figure 80 Removing the intrusion switch 5 To install a new intrusion switch see Installing the intrusion switch on page 84 6 If you are instructed to return the old instruction switch follow all packaging instructions and use any packaging materials that are supplied to you for shipping Installing the intrusion switch To install a new intrusion switch do the following 1 Prepare yo...

Page 97: ...port a discrete graphic adapter you must select the 400 watt non hot swap power supply Removing the power supply assembly on page 86 Installing the power supply assembly on page 86 Although there are no moving parts in your server after the power cord has been disconnected the following warnings are required for your safety and proper Underwriters Laboratories UL certification DANGER Hazardous mov...

Page 98: ...ft it out of the server chassis Figure 82 Removing the power supply assembly 5 To install a new power supply assembly see Installing the power supply assembly on page 86 6 If you are instructed to return the old power supply assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping Installing the power supply assembly To install a new power su...

Page 99: ...tion for built in features The coin cell battery keeps the information active when you turn off the server The coin cell battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the coin cell battery fails the date time and configuration information including passwords are lost and an error message is displayed when you turn on the server Removin...

Page 100: ...zardouswaste perchlorate Removing the coin cell battery To remove the coin cell battery do the following 1 Prepare your server See Preparing your server and removing the server cover on page 41 2 Locate the coin cell battery See Server components on page 16 3 Remove the coin cell battery Figure 84 Removing the coin cell battery 4 To install a new coin cell battery see Installing the coin cell batt...

Page 101: ...nd Getting familiar with important guidelines on page 39 CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION The heat sinks and CPUs might be very hot Turn off the server and wait several minutes to let the server cool before removing the server cover To replace the heat sink and fan assembly do the following 1 Prepare your server See Preparing your server and removing th...

Page 102: ... the corresponding screw holes in the system board Properly place the heat sink and fan assembly so that you can easily connect its cable to the CPU fan connector on the system board 7 Follow the following sequence to install the four screws to secure the new heat sink and fan assembly Do not over tighten the screws a Partially tighten screw 1 then fully tighten screw 2 and then fully tighten scre...

Page 103: ...or attempt any repair before reading and understanding Read this first safety information on page iii and Getting familiar with important guidelines on page 39 CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION The heat sinks and CPUs might be very hot Turn off the server and wait several minutes to let the server cool before removing the server cover To replace the CPU ...

Page 104: ...e and the CPU retainer are in the fully open position Hold the CPU by its sides and carefully lift it straight up and out of the CPU socket Notes Do not touch the gold contacts on the bottom of the CPU Do not drop anything onto the CPU socket while it is exposed The socket pins must be kept as clean as possible Figure 88 Removing the CPU 6 Hold the new CPU by its sides align the notches 1 with the...

Page 105: ...nts on page 19 10 If you are instructed to return the CPU follow all packaging instructions and use any packaging materials that are supplied to you for shipping For service technician only replacing the system board Attention This procedure must be performed only by trained service personnel of Lenovo Do not open your server or attempt any repair before reading and understanding Read this first s...

Page 106: ...page 70 b Removing a PCIe card on page 71 c Removing the coin cell battery on page 88 d For service technician only replacing the heat sink and fan assembly on page 89 Note Place the heat sink and fan assembly on its side so that the thermal grease on the bottom of it does not get in contact with anything 4 Record the cable routing and cable connections Then disconnect all cables from the system b...

Page 107: ...cket cover as shown to remove it from the new system board Note Do not drop anything onto the CPU socket while it is exposed The socket pins must be kept as clean as possible Figure 92 Removing the CPU socket cover 9 Remove the CPU from the old system board and install it onto the new system board See For service technician only replacing the CPU on page 91 10 Use a cleaning pad to wipe the therma...

Page 108: ...t the pins during shipping and handling To install the CPU socket cover do the following 1 After you have removed the CPU from the old system board close the CPU retainer and then lock the small handle to secure the retainer in place 2 Note the orientation of the socket cover and install one side of the socket cover into the CPU socket Then carefully press the other side of the socket cover downwa...

Page 109: ...erver Figure 95 Installing the server cover 5 Reconnect all the external cables Attention To avoid component damage connect the power cords last 6 Update the server configuration Download and install the latest device drivers http www lenovo com drivers Update the BIOS configuration Using the Setup Utility program on page 25 Update the RAID configuration Configuring RAID on page 33 Update your sys...

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Page 111: ...a diagnostic program to diagnose problems See Lenovo ThinkServer Diagnostics on page 10 7 Refer to Basic troubleshooting tables on page 99 and follow the instructions for the type of problem you are experiencing If the basic troubleshooting information does not help you resolve a problem continue with the next step 8 Try using a previous server configuration to see if a recent change to hardware o...

Page 112: ...r EasyStartup ISO image does not start 1 Ensure that The server supports the ThinkServer EasyStartup program You have set the USB flash drive as the first startup device 2 Verify whether the USB flash drive has problems See USB device problems on page 103 The operating system installation program continuously loops Make more space available on the storage drive The Lenovo ThinkServer EasyStartup p...

Page 113: ...ct cables 4 Replace the signal cable for the optical drive 5 Replace the power cable for the optical drive 6 Replace the optical drive 7 Trained service technician only Replace the system board A disc is not working correctly 1 Ensure that the disc is in the optical drive with the shiny side facing down 2 Ensure that the disc surface is clean and not scratched 3 Check the disc or package for regio...

Page 114: ... Ensure that the cable connections are correct 3 Reinstall the drives and reconnect cables 4 Replace the affected cables 5 Replace the failing drives 6 Trained service technician only Replace the system board if you suspect a problem with the system board Memory module problems Symptom Action The amount of system memory that is displayed is less than the total capacity of the installed physical me...

Page 115: ...ce is connected to a USB hub disconnect the device from the hub and connect it directly to the server The device drivers are installed correctly The USB controller is enabled in the Setup Utility program See Using the Setup Utility program on page 25 2 Restart the server 3 Replace the USB device Chapter 6 Troubleshooting and diagnostics 103 ...

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Page 117: ...Server Web site provides up to date information and services to help you buy use upgrade and maintain your server You can visit the ThinkServer Web site at http www lenovo com thinkserver Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following ...

Page 118: ...red for or by Lenovo or non warranted Lenovo parts Identification of software problem sources Configuration of the Unified Extensible Firmware Interface UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs For the warranty type and durati...

Page 119: ...lated to Service Packs for your installed Windows product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs...

Page 120: ...108 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Page 121: ...accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Lenovo is not responsible ...

Page 122: ... EU Richtlinie 2014 30 EU zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU Mitgliedsstaaten und hält die Grenzwerte der Klasse A der Norm gemäß Richtlinie Um dieses sicherzustellen sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo üb...

Page 123: ...rteilt wenn keine elektromagnetischen Störungen zu erwarten sind Auszug aus dem EMVG Paragraph 3 Abs 4 Dieses Genehmigungsverfahren ist nach Paragraph 9 EMVG in Verbindung mit der entsprechenden Kostenverordnung Amtsblatt 14 93 kostenpflichtig Anmerkung Um die Einhaltung des EMVG sicherzustellen sind die Geräte wie in den Handbüchern angegeben zu installieren und zu betreiben Korea Class A complia...

Page 124: ... harmonics guideline Japanese statement of compliance for products less than or equal to 20A per phase JEITA harmonics guideline Japanese statement of compliance for products more than 20A Eurasian compliance mark 112 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Page 125: ...WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances Lenovo electrical and electronic equipment EEE may contain parts and components which at end of life mi...

Page 126: ...e your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you need to replace it with a new one contact your place of purchase or contact Lenovo for service If you need to dispose of a disused lithium battery insulate it with vinyl tape contact your place of purchase or an industrial waste disposal operator and follow thei...

Page 127: ...ccumulators on the environment and human health due to the potential presence of hazardous substances Before placing electrical and electronic equipment EEE in the waste collection stream or in waste collection facilities the end user of equipment containing batteries and or accumulators must remove those batteries and accumulators for separate collection Disposing of lithium batteries and battery...

Page 128: ...al or batteries outside the United States go to http www lenovo com recycling or contact your local waste disposal facility Requirement for batteries containing perchlorate The following statement applies to users in the state of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special...

Page 129: ...ances RoHS Directive This topic provides statements about the Restriction of Hazardous Substances RoHS Directive The latest environmental information is available at http www lenovo com ecodeclaration China RoHS Copyright Lenovo 2015 2018 117 ...

Page 130: ...e use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf India RoHS RoHS compliant as per E waste Management Rules Ukraine RoHS 118 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Page 131: ...Taiwan BSMI RoHS declaration Appendix C Restriction of Hazardous Substances RoHS Directive 119 ...

Page 132: ...120 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Page 133: ...ogram functionality Particulate contamination Attention Airborne particulates including metal flakes or particles and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server that is described in this document Risks that are posed by the presence of excessive particulate levels or concentrations of harmful gases ...

Page 134: ...leaning Devices for Removal Efficiency by Particle Size Atlanta American Society of Heating Refrigerating and Air Conditioning Engineers Inc 2 The deliquescent relative humidity of particulate contamination is the relative humidity at which the dust absorbs enough water to become wet and promote ionic conduction 3 ANSI ISA 71 04 1985 Environmental conditions for process measurement and control sys...

Page 135: ...ublication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo...

Page 136: ...ries or both Internet Explorer Microsoft and Windows are trademarks of the Microsoft group of companies Linux is a registered trademark of Linus Torvalds DisplayPort is a trademark of the Video Electronics Standards Association All Other trademarks are the property of their respective owners 2018 Lenovo 124 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Page 137: ...n GPU graphics processing units HBA Host Bus Adapter HDD hard disk drive HTML Hypertext Markup Language ICE Intelligent Cooling Engine I O Input Output LAN local area network LED light emitting diode LLW Lenovo Limited Warranty Mbps megabits per second NOS network operating system PCIe Peripheral Component Interconnect Express PDF Portable Document Format POST power on self test PXE Preboot Execut...

Page 138: ...ced Technology Attachment SD Secure digital SEL system event log SSD solid state drive StorCLI Storage Command Line Tool TCG Trusted Computing Group TPM ThinkServer Trusted Platform Module UDIMM unbuffered dual inline memory UEFI Unified Extensible Firmware Interface VGA video graphics array 126 ThinkServer TS150 User Guide and Hardware Maintenance Manual ...

Page 139: ...installing 75 G gaseous contamination 121 German gloss statement 122 getting help 105 getting information 105 getting service 105 guidelines 39 H hardware replacing 39 heat sink and fan assembly replacing 89 help getting 105 I information getting 105 install DIMM 70 memory module 70 optical drive 47 tape drive 49 Install the RAID 520i key 74 installation rules memory module 69 installing optical d...

Page 140: ...tility program 29 Startup menu Setup Utility program 27 static sensitive devices guidelines 40 static sensitive devices handling 40 system board 19 replacing 93 system board components locations 19 System board jumpers Clear CMOS jumper 22 System Information menu Setup Utility program 26 system reliability guidelines 40 System Security menu Setup Utility program 27 T Taiwan BSMI RoHS declaration 1...

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