Lenovo 62CB-RAR6-WW User Manual Download Page 33 | Manualshive

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Lenovo 62CB-RAR6-WW User Manual Download Page 33

Appendix A Troubleshooting A-1

Appendix A. Important safety information

Safety information

General Safety guidelines

For tips to help you use your computer safety, go to:

http://www.lenovo.com/safety

Before installing this product, read the Safety Information.

This equipment is not suitable for use in locations where children are likely to be present, avoid hurting your

child when machine falling down.

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Summary of Contents for 62CB-RAR6-WW

Page 1: ...P27u 20 Flat Panel Monitor User s Guide Machine Type 62CB ...

Page 2: ...at private expense and are sold to governmental entities as commercial items as defined by 47 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE IF products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in...

Page 3: ... 2 6 Imagerotation 2 6 Driver optional 2 7 Understandingpowermanagement 2 9 Caringforyourmonitor 2 9 Detachingthemonitorstand 2 10 WallMounting Optional 2 10 Chapter 3 Troubleshooting 3 1 Appendix A Important safety information A 1 Safetyinformation A 1 GeneralSafetyguidelines A 1 Maintenance A 2 Appendix B Comfort and accessibility B 1 Arrangingyourworkarea B 1 Positioningyourmonitor B 2 Tipsforh...

Page 4: ...nformation D 1 Recyclinginformation D 1 CollectingandrecyclingadisusedLenovocomputerormonitor D 1 DisposingofLenovocomputercomponents D 1 Turkishstatementofcompliance D 2 UkraineRoHS D 2 IndiaRoHS D 2 Powercordsandpoweradapters D 2 TCOCertified D 3 Appendix E Notices and trademarks E 1 Trademarks E 2 ...

Page 5: ... Stand Monitor Base Power Cord USB B A Cable optional Thunderbolt 4 Cable DP 1 2 Cable optional Note To achieve 4K daisy chain at 60Hz on P27u 20 monitor a 40G Thunderbolt 4 cable is required Depending on many factors such as the processing capability of peripheral devices file attributes and other factors related to system configuration and operating environments the actual transfer rate using th...

Page 6: ...screen area The screen area is glass and can be damaged by rough handling or excessive pressure 1 Place your monitor with the screen face down on a soft flat surface 2 Align the stand assembly bracket to the monitor 3 Insert the base towards the stand and tighten the thumbscrew Note To attach a VESA mount please see Detaching the monitor stand on page 2 10 ...

Page 7: ...ure 1 Power off your computer and all attached devices and unplug the computer power cord 2 Connect the cables according to below icon indication Input Connectors Rear view 1 x DisplayPort 1 2 HDCP 2 2 2 x HDMI 2 0 HDCP 2 2 1 x USB 3 0 Type B upstream 1 x Thunderbolt 4 full function downstream port with 27W PD output 1 x Thunderbolt 4 full function upstream port with max 96W With Smart Power PD ou...

Page 8: ...urchase the Lenovo DisplayPort to DisplayPort cable 0A36537 For more information go to the following www lenovo com support monitor accessories 4 Connect one end of the HDMI 2 0 cable to the HDMI connector on the back of the computer and the other end to the HDMI connector on the monitor Lenovo recommends that customers who require to use the HDMI input on their monitor purchase the Lenovo HDMI to...

Page 9: ...C maximum power is 28W PPS Supported 24W and the PDO table is as below While 28W output supported 3 fixed PDO and 3 APDOs Augmented PDO for PPS that supported fasting charging for mobile laptop etc devices which also supported PPS Programmable Power Supply PPS 4 28W Super charging Off 24W Super charging On 5V fixed 9V fixed 15V fixed 5V Prog 5 9 3 3V 9V Prog 11 3 3V 15V Prog 16 3 3V PD 3 0 PPS PDO...

Page 10: ...age hearing loss 7 Plug the monitor power cord and the computer cord into grounded electrical outlets Note A certified power supply cord has to be used with this equipment The relevant national installation and or equipment regulations shall be considered A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 designation H05VV F 3G 0 75mm or...

Page 11: ...is Thunderbolt 4 downstream port Note 3 Thunderbolt upstream port supports maximum output power 65W 96W Super Charging Smart Power and the PDO table is as below UFP Port A 65W 96W Super USB Charging Smart Power 5V Fixed 9V Fixed 15V Fixed 20V Fixed OFF ON 96W 5 00 A 5 00 A 5 00 A 4 80 A OFF 65W 5 00 A 5 00 A 4 30 A 3 25 A ON 96W ON 5 00 A 5 00 A 5 00 A 4 80 A OFF Note 4 To enable Smart Power pleas...

Page 12: ...e Notebook Thunderbolt port to 1st P27u 20 Thunderbolt upstream port and connect the 1st P27u 20 Thunderbolt downstream to 2nd P27u 20 Thunderbolt upstream port for display Daisy chain function Note To achieve 4K 60Hz x 2 display Daisy chain on P27u 20 certificated Thunderbolt 4 Notebook and Thunderbolt 4 cable that support transmission speed up to 40 Gbps are required ...

Page 13: ...l Intel vPro settings you can consult local IT for further information 12 Recommended USB setup 1 Connect Desktop with HDMI DisplayPort and USB type B for display and USB function 2 Connect Thunderbolt 4 cable or A to C cable to Notebook for USB function Display Thunderbolt HDMI DisplayPort signal 3 Connect USB devices to USB A or USB C port 4 USB devices can switch between USB C and USB B hosts b...

Page 14: ...be switched to another upstream port after OSD disappears You can bind USB B and USB C signals in the KVM option in the OSD menu While operating and if the USB device is working on data transferring the port icon will be red not blue There will be a pop up message for the risk alert of data losing possibility ...

Page 15: ...at 5e above to router Note 1 To enable Ethernet function of P27u 20 please see OSD functions on page 2 3 Note 2 Both Thunderbolt USB B Ethernet transmission through same LAN cable to router Note 3 RJ45 link rate LED indicator Orange for 1G Green for 100M no light for 10M Note 4 To enable MAC address pass through MAPT or PXE for specific situation you can consult with local IT for support 14 Assemb...

Page 16: ...moments to register your product and provide us with information that will help Lenovo to better serve you in the future Your feedback is valuable to us in developing products and services that are important to you as well as in developing better ways to communicate with you Register your option on the following Web site http www lenovo com register Lenovo will send you information and updates on ...

Page 17: ...trols and using the cable lock slot Types of adjustments Tilt Please see the illustration below for an example of the tilt range Swivel With the built in pedestal you can tilt and swivel the monitor for the most comfortable viewing angle Height Adjustment After pressing the top of the monitor you can adjust the height of the monitor ...

Page 18: ...de which are used to adjust the display For information on how to use these controls please see Explore your monitor on page 2 1 Cable lock slot Your monitor is equipped with a cable lock slot located on the rear of your monitor Please follow the instructions that came with the cable lock to attach it ...

Page 19: ...mal 6 ms Extreme 4 ms Power input Supply voltage 100 240 VAC 60 50 Hz current 3 5A Thunderbolt upstream port PD Function Supply voltage Watt 5V 9V 15V 20V 65 W Typical 96 W Max in Smart Power Mode Thunderbolt downstream port PD Function Supply voltage Watt 5V 9V 15V 27W Max USB Type C PD Function Supply voltage Watt 5V 9V 12V 27W Max Power consumption Note Power consumption figures are for the mon...

Page 20: ...ax Vertical addressability 2160 lines max Clock frequency 600 MHz Communications VESA DDC CI Altitude Test Operation 5000 m 16404 ft Supported Display Modes VESA Standard modes between noted ranges Horizontal frequency 30 kHz 140 kHz Vertical frequency 50 Hz 70 Hz Native Resolution 3840 x 2160 at 60 Hz Temperature Operating 0 to 40 C 32 F to 104 F Storage 20 to 60 C 4 F to 140 F Shipping 20 to 60 ...

Page 21: ...e DDC CI function 2 Input change Switches the video input source Up Increase Press to move lighting indicator on main menu up from active item to last one Press to increase current values on adjustment bar 3 Brightness Direct access to Brightness adjustment Down Decrease Press to move lighting indicator on main menu down from active item to next one Press to decrease current values on adjustment b...

Page 22: ...se or to make adjustments Press to save 3 Press to move backwards through the sub menus and exit from the OSD 4 Press and hold for 10 seconds to lock the OSD This will prevent accidental adjustments to the OSD Press and hold for 10 seconds to unlock the OSD and allow adjustments to the OSD 5 Enables DDC CI by default Use OSD Exit Key press and hold the buttons for 10 seconds to disable enable DDC ...

Page 23: ...ll decrease to comfortable image under weak light Volume Adjust bar 0 100 Speaker Off On Advanced Settings Dynamic Contrast Enable dynamic contrast ratio Off On Color Mode Adjusts intensity of red green and blue DCI P3 Adobe RGB sRGB BT 709 BT 2020 Neutral Warm Cool Custom Red Increases or decreases the saturation of red in the image Green Increases or decreases the saturation of green in the imag...

Page 24: ... Expand image to full screen Original AR Ratio with input signal Button Repeat Rate Off Default Slow Port Setting Input Signal This monitor can accept video signals through three different connectors Select digital among OSD controls when you use HDMI DP USB C connector Thunderbolt Display Port HDMI1 HDMI2 USB Charging Off On Smart Power Off On Super USB Charging Off On KVM selection USB C Thunder...

Page 25: ...orizontal position of the OSD Menu Vertical Changes the vertical position of the OSD Transparency Choose the transparency of OSD Factory Reset Resets monitor to the original factory settings Yes No The ENERGY STAR Logo means resets all user settings to default values so that the monitor can meet the requirements of Energy Star Exit Exit OSD menu The use of Extreme Mode response time may result in ...

Page 26: ... 800x600 60Hz 1024x768 60Hz 1280x720 60Hz 1280x800 60Hz 1280x1024 60Hz 1440x900 60Hz 1600x900 60Hz 1680x1050 60Hz 1920x1080 60Hz 1920x1200 60Hz 2560x1080 60Hz 2560x1440 60Hz 3840x2160 60Hz Note Note Native resolution Image rotation Before rotating the monitor you should set up your computer to rotate the image Rotating the image may require special rotation software or you may find that your compu...

Page 27: ...ettings tab 7 Click the Advanced Settings icon 8 Click the Monitor tab 9 Click the Properties button 10 Click the Driver tab 11 Click Update Driver then click Browse the computer to find the driver program 12 Select Pick from the list of device driver program on the computer 13 Click the Have Disk button By clicking the Browse button browse and point to the following path X Monitor Drivers Windows...

Page 28: ...ton 8 Click the Monitor tab 9 Click the Properties button 10 Click the Driver tab 11 Click Update Driver then click Browse the computer to find the driver program 12 Select Let me pick from a list of device drivers on my computer 13 Click the Have Disk button By clicking the Browse button browse and point to the following path X Monitor Drivers Windows 10 where X indicates the folder in which the ...

Page 29: ...ional only and reflects laboratory performance Your product may perform differently depending on the software components and peripherals you ordered and shall have no obligation to update such information Accordingly the customer should not rely upon this information in making decisions about electrical tolerances or otherwise No warranty as to accuracy or completeness is expressed or implied Cari...

Page 30: ... on stable flat table 2 Remove the stand 3 Attach the mounting bracket from the wall mounting kit to the monitor 4 Mount the monitor on the wall by following the instructions that come with the base mounting kit Note For use only with UL and GS Listed Wall Mount Bracket with minimum weight load bearing capacity of 8 00 kg In order to fulfil TCO Certification for this wall mounting option shielded ...

Page 31: ...ed display mode for your computer If these options do not work contact the Customer Support Centre Maximum resolutions on page 2 6 The image quality is unacceptable The video signal cable is not connected with the monitor or system completely Be sure the signal cable is firmly plugged into the system and monitor Connecting and turning on your monitor on page 1 3 The image quality is unacceptable T...

Page 32: ...ng Adjust the brightness and contrast setting on the OSD menu Explore your monitor on page 2 1 One or more of the pixels appear discoloured This is a characteristic of the LCD technology and is not an LCD defect If there are more than five pixels missing contact the Customer Support Centre Appendix C Service and support on page C 1 Fuzzy lines in text or a blurry image Horizontal or vertical lines...

Page 33: ... Safety guidelines For tips to help you use your computer safety go to http www lenovo com safety Before installing this product read the Safety Information This equipment is not suitable for use in locations where children are likely to be present avoid hurting your child when machine falling down ...

Page 34: ...ampere rating Amps or A for each device Install your monitor near a power outlet that you can easily reach Disconnect the monitor by grasping the plug firmly and pulling it from the outlet Never disconnect the monitor by pulling the cord Do not allow anything to rest on the power cord Do not walk on the cord While using VESA mount application the AC Inlet must face to down side Do not face any oth...

Page 35: ...r position Use a viewing distance that is most comfortable for you Monitor height Position the monitor so your head and neck are in a comfortable and neutral vertical or upright position If your monitor does not have height adjustments you might have to place books or other sturdy objects under the base of the monitor to achieve the desired height A general guideline is to position the monitor suc...

Page 36: ...source that is causing the glare b Fitting the light sources with appropriate diffusers or lampshade c Using curtains or blind on windows to minimize glare from direct sunlight d Adjusting monitor position to be perpendicular to the source of light or windows e Using an anti glare screen ThinkVision monitors have anti glare surface treatment that scatters light for a reflection free work usage Lig...

Page 37: ... the upper right corner and then on lower right Do same thing to look at objects on the upper left and lower left Exercises for the neck 1 Relax arm at the side Bend head forward to slightly stretch the neck Hold for 5 seconds 2 Relax arm at the side Turn head to the right Hold for 5 seconds Then turn head to the left 3 Relax arm at the side Swing head to the left Hold for 5 seconds Then swing hea...

Page 38: ...k and torso face forward to the screen It is recommended that monitor should not be more than 35 degrees to the right or left of the head Monitors should also not be placed too high or too low as this contributes to awkward posture which results to muscle fatigue Reduce Flicker Monitor flickers refer to repeated changes in monitor light intensity It is caused by several factors including but not l...

Page 39: ...light have wavelength between 300 nm to 500 nm The monitors have a factory setting that reduces blue light emissions Users can enable low blue light mode on these monitors from the OSD settings 1 Press to open the main OSD menu 2 Use or to move among the icons Select icon Advanced Setting and press to access this function ...

Page 40: ...ility information Lenovo is committed to providing greater access to information and technology to people with disabilities With assistive technologies users can access information in the way most appropriate to their disability Some of these technologies are already provided in your operating system others can be purchased through vendors or accessed at https lenovo ssbbartgroup com lenovo reques...

Page 41: ...stomer Support Center will be withdrawn or made available for a fee at Lenovo s discretion 90 days after the option has been withdrawn from marketing Additional support offerings including step by step installation assistance are available for a nominal fee To assist the technical support representative have available as much of the following information as possible Option name Option number Proof...

Page 42: ... Primary 0800 0000 850 Secondary 0800 0000 744 Arabic English El Salvador 800 6264 Spanish Estonia 372 66 0 800 Estonian Russian English Finland Warranty service and support 358 800 1 4260 Finnish France Warranty service and support hardware 0810 631 213 French Germany Warranty service and support 0800 500 4618 toll free German Greece Lenovo Business Partner Greek Guatemala Dial 999 9190 wait for ...

Page 43: ...Maltese Arabic Mexico 001 866 434 2080 Spanish Netherlands 020 513 3939 Dutch New Zealand 0508 770 506 English Nicaragua 001 800 220 2282 Spanish Norway 8152 1550 Norwegian Panama Lenovo Customer Support Center 001 866 434 Toll Free Spanish Peru 0 800 50 866 OPCION 2 Spanish Philippines 1 800 8908 6454 GLOBE subscribers 1 800 1441 0719 PLDT subscribers Tagalog English Poland Laptops and tablets br...

Page 44: ...German French Italian Taiwan 0800 000 702 Mandarin Thailand 001 800 4415 734 662 787 3067 Standard Charges Apply Thai English Turkey 444 04 26 Turkish United Kingdom Standard warranty support 03705 500 900 local rate Standard warranty support 08705 500 900 English United States 1 800 426 7378 English Uruguay 000 411 005 6649 Spanish Venezuela 0 800 100 2011 Spanish Vietnam 120 11072 Toll Free 84 8...

Page 45: ...r Support Centre For more information on contacting the Customer Support Centre please see Appendix C Service and support on page C 1 Service parts The following parts are for use by Lenovo service or Lenovo authorized dealers to support the customer warranty Parts are for service use only The table below shows information for model 62CB RAR6 WW Table C 1 List of service parts FRU Field Replaceabl...

Page 46: ...ccordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at https www lenovo com jp ja services_warranty recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the c...

Page 47: ...rdous Substances in Electrical and Electronic Equipment EEE Lenovo and the Lenovo logo are trademarks of Lenovo in the United States other countries or both Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Handling Rules 2011 Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer Do not use the ac power cord for other devices...

Page 48: ...Appendix D Troubleshooting D 3 TCO Certified ...

Page 49: ...D 4 P27u 20 Flat Panel Monitor User s Guide ...

Page 50: ...way to achieve this goal is to use management to reduce energy consumption when products are not in use The default settings for monitors conform to Energy Star certification Any changes by users for more features and functionalities may increase power consumption which will exceed the limitation of Energy Star s standard If the user changes the options related to energy efficiency when using such...

Page 51: ...ll be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in thi...

Page 52: ...emarks of Lenovo in the United States other countries or both Lenovo The Lenovo logo ThinkCentre ThinkPad ThinkVision Microsoft Windows and Windows NT are trademarks of the Microsoft group of companies Other company product or service names may be trademarks or service marks of others ...

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