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Lenovo 21B5000TGE User Manual Download Page 61

Beep errors

Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black 
screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep 
technology: 

1.  Go to 

https://support.lenovo.com/smartbeep

or scan the following QR Code. 

2.  Download the proper diagnostic app and install it on your smartphone.

3.  Run the diagnostic app and place the smartphone near the computer. 

4.  Press Fn on your computer to emit the beep again. The diagnostic app decodes the beep error and 

shows possible solutions on the smartphone. 

Note:

Do not attempt to service a product yourself unless instructed to do so by the Customer Support 

Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. 

Chapter 7

.

Help and support

55

Summary of Contents for 21B5000TGE

Page 1: ...L13 Gen 3 L13 Yoga Gen 3 S2 Gen 7 and S2 Yoga Gen 7 User Guide ...

Page 2: ... Warranty Guide Setup Guide Generic Safety and Compliance Notices First Edition April 2022 Copyright Lenovo 2022 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...ter 29 Log in with your fingerprint for selected models 29 Log in with your face ID for selected models 30 Protect your privacy for selected models 30 Protect data against power loss for selected models 30 UEFI BIOS passwords 31 Password types 31 Set change and remove a password 32 Associate your fingerprints with passwords for selected models 33 Chapter 5 Configure advanced settings 35 UEFI BIOS ...

Page 4: ...ii L13 Gen 3 L13 Yoga Gen 3 S2 Gen 7 and S2 Yoga Gen 7 User Guide ...

Page 5: ...formation Illustrations in this documentation might look different from your product Depending on the model some optional accessories features software programs and user interface instructions might not be applicable to your computer Documentation content is subject to change without notice To get the latest documentation go to https pcsupport lenovo com Copyright Lenovo 2022 iii ...

Page 6: ...iv L13 Gen 3 L13 Yoga Gen 3 S2 Gen 7 and S2 Yoga Gen 7 User Guide ...

Page 7: ...Chapter 1 Meet your computer Front view Infrared camera Camera Webcam privacy shutter Microphones Touch screen Power button with fingerprint reader TrackPoint pointing stick Copyright Lenovo 2022 1 ...

Page 8: ...gned to protect your privacy Related topics Use the TrackPoint pointing device on page 11 Use the trackpad on page 13 Use the touch screen for selected models on page 14 Log in with your fingerprint for selected models on page 29 Log in with your face ID for selected models on page 30 Protect your privacy for selected models on page 30 2 L13 Gen 3 L13 Yoga Gen 3 S2 Gen 7 and S2 Yoga Gen 7 User Gui...

Page 9: ... USB C Thunderbolt 4 power connector USB 3 2 connector Gen 1 Audio connector Security lock slot USB C 3 2 Gen 2 connector Always on USB 3 2 connector Gen 1 HDMI connector Lenovo Integrated Pen for selected models Chapter 1 Meet your computer 3 ...

Page 10: ...connector Lenovo Integrated Pen for selected models Related topics USB specifications on page 7 Connect to a cellular network for selected models on page 9 Use Lenovo Integrated Pen for L13 Yoga Gen 3 and S2 Yoga Gen 7 only on page 18 Charge the computer on page 26 Use a smart card on page 28 Lock the computer on page 29 4 L13 Gen 3 L13 Yoga Gen 3 S2 Gen 7 and S2 Yoga Gen 7 User Guide ...

Page 11: ...a not in contact with user s bare skin Under normal operating conditions the temperature of the bottom surface will remain within an acceptable range as defined in IEC 62368 1 but such temperatures can still be high enough to cause discomfort or harm to the user if directly touched for over one minute at a time As such it is recommended that users avoid prolonged direct contact with the bottom of ...

Page 12: ...1920 x 1200 pixels Multi touch technology Security features Face authentication Fingerprint reader integrated in power button Glance Privacy Guard Glance Privacy Alert Trusted Platform Module TPM Wireless features Bluetooth NFC GPS on wireless WAN model Wireless LAN Wireless WAN 4G Note The 4G cellular service is provided by authorized mobile service carriers in some countries or regions You must ...

Page 13: ...x 1200 pixels 60 Hz USB C to DP up to 5120 x 2880 pixels 60 Hz Connect to USB C accessories to help expand your computer functionality To purchase USB C accessories go to https www lenovo com accessories Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices file attributes and other factors related to system configuration and ...

Page 14: ...8 L13 Gen 3 L13 Yoga Gen 3 S2 Gen 7 and S2 Yoga Gen 7 User Guide ...

Page 15: ...hase one from authorized service carriers Depending on model your computer might have no WWAN card installed For installation procedures of the WWAN card see Wireless WAN card for selected models on page 44 Notes The 4G cellular service is provided by authorized mobile service carriers in some countries or regions You must have a cellular plan from a service carrier to connect to the cellular netw...

Page 16: ...r provides you various ways to navigate the screen Use the keyboard shortcuts The special keys on the keyboard help you work more effectively https support lenovo com us en videos vid500145 Invoke the special function printed as an icon on each key or standard function of F1 F12 function keys FnLock indicator on standard function FnLock indicator off special function Enable disable speakers Decrea...

Page 17: ...oggle keyboard backlight for selected models Break operation Pause operation Scroll contents Send system request Enter sleep mode To wake up the computer press Fn or the power button Go to beginning Go to end Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse such as pointing clicking and scrolling Chapter 2 Get started...

Page 18: ...onal mouse Press and hold the dotted middle button while using your finger to applying pressure to the pointing stick in the vertical or horizontal direction Then you can scroll through the document Web site or apps Disable the TrackPoint pointing device The TrackPoint pointing device is active by default To disable the device 1 Open the Start menu and then click Settings Devices Mouse 2 Follow th...

Page 19: ...rackpad You can use the trackpad to perform all the pointing clicking and scrolling functions of a traditional mouse Use the trackpad Left click zone Right click zone Chapter 2 Get started with your computer 13 ...

Page 20: ...n gently wipe the trackpad surface with a soft and lint free cloth moistened with lukewarm water or computer cleaner For more gestures see the help information of the pointing device Disable the trackpad The trackpad is active by default To disable the device 1 Open the Start menu and then click Settings Devices Touchpad 2 In the Touchpad section turn off the Touchpad control Use the touch screen ...

Page 21: ...Swipe from the left view all open windows Windows 10 Swipe from the left open widget panel Windows 11 Swipe from the right open action center Windows 10 Swipe from the right open notification center Windows 11 Swipe downwards shortly show title bar Swipe downwards close the current app Drag Chapter 2 Get started with your computer 15 ...

Page 22: ...tions or expand your workspace Connect to a wired display If your computer cannot detect the external display right click a blank area on the desktop and select display settings Then follow the on screen instructions to detect the external display Supported resolution The following table lists the supported maximum resolution of the external display Table 1 Intel models Connect the external displa...

Page 23: ...th the computer display and the external display For example you can define which one is the main display and which one is the secondary display You also can change the resolution and orientation Get to know YOGA modes Rotate the display to switch among different YOGA modes according to your preference The keyboard and the pointing devices are automatically disabled in the stand mode tent mode and...

Page 24: ...Yoga Gen 3 and S2 Yoga Gen 7 only The garaged rechargeable electronic pen enables a more precise and easier way of writing and sketching https support lenovo com us zh videos vid500146 Eraser button Right click button 18 L13 Gen 3 L13 Yoga Gen 3 S2 Gen 7 and S2 Yoga Gen 7 User Guide ...

Page 25: ... Lenovo Integrated Pen go to https www lenovo com accessories Charge Lenovo Integrated Pen 1 Ensure that your computer is on or in sleep mode 2 Insert the pen back into the pen slot The pen is 80 charged in about 15 seconds and 100 charged in about five minutes Chapter 2 Get started with your computer 19 ...

Page 26: ...20 L13 Gen 3 L13 Yoga Gen 3 S2 Gen 7 and S2 Yoga Gen 7 User Guide ...

Page 27: ...ok up warranty status online Access User Guide and helpful articles Notes The available features vary depending on the computer model The Vantage app makes periodic updates of the features to keep improving your experience with your computer The description of features might be different from that on your actual user interface Lenovo Quick Clean Clean Your Device Depending on the model your comput...

Page 28: ... support lenovo com contactus Explore key features Depending on the model some features might not be available on your computer Protect privacy Presence Detection Keep your computer awake when in use and automatically lock the computer when your head moves out of the camera range Privacy Alert When a shoulder surfer is detected an alert icon appears on your computer screen Privacy Guard When a sho...

Page 29: ...dow automatically snaps to the top center of the screen you are facing Smart Pointer Relocate the pointer to the screen you are facing When the pointer moves from one screen to another it is temporarily drawn large Note Snap Window and Smart Pointer only work when your computer is connected to external displays Ensure that external displays are placed at the same height of your computer Promote di...

Page 30: ...ult settings For models with Windows 10 Intelligent Cooling feature is adjusted through Windows Power Slider This feature works in auto mode by default Press Fn T to enable or disable the auto mode Note Auto mode is for Intel models only When the auto mode is disabled Do the following to select a preferred mode 1 Click the battery status icon in the Windows notification area 2 Move the slider to t...

Page 31: ...e battery icon in the task bar to access power and sleep settings 2 Locate the Power section and choose one of the following power modes When the auto mode is disabled Best Power efficiency power consumption fan speed and performance are lowered to get your computer cooler quieter and more eco friendly and to get the best battery life Balanced power consumption fan speed and performance are balanc...

Page 32: ...nded to use the Lenovo qualified adapters You can refer to https www lenovo com us en compliance eu doc Notes To maximize the life of the battery Use the battery until the charge is depleted and recharge the battery completely before using it Once the battery is fully charged it must discharge to 94 or lower before it will be allowed to recharge again The battery may optimize its full charge capac...

Page 33: ... and view by Large icons or Small icons 2 Click Power Options and then click Choose what the power buttons do on the left pane 3 Change the settings as you prefer Transfer data Quickly share your files using the built in Bluetooth or NFC technology among devices with the same features You also can insert a smart card to transfer data Set up a Bluetooth connection You can connect all types of Bluet...

Page 34: ...ons 85 60 mm 3 37 inches x 53 98 mm 2 13 inches Attention Smart cards with slits are not supported Do not insert such a smart card into the smart card slot of your computer Otherwise the reader might get damaged Accessories This section provides instructions on how to use hardware accessories to expand your computer functionalities Purchase accessories Lenovo has a number of hardware accessories a...

Page 35: ...the screen with a single touch It eliminates the need to enter complex passwords saving your time and boosting your productivity 1 Type Sign in options in the Windows search box and then press Enter 2 Select the fingerprint setting and then follow the on screen instruction to enroll your fingerprint Note It is recommended that you put your finger at the center of the power button during enrollment...

Page 36: ...s is disabled You can enable it on the Vantage app The ePrivacy screen also can work with the preinstalled Glance app to better protect your privacy For details go to https support lenovo com us en videos vid500144 Set the privacy level The privacy level of this function varies depending on the screen brightness level the contrast ratio and the physical environment where you are using this functio...

Page 37: ...tem information stored in UEFI BIOS like a supervisor password but it has lower authority by default The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation WMI with the Lenovo client management interface You can enable the system management password to have the same authority as the supervisor password to control security related features...

Page 38: ...epair actions required are not covered under warranty What to do if you forget your power on password If you forget your power on password do the following to remove the power on password If you have set a supervisor password and remember it 1 Restart the computer When the logo screen is displayed immediately press F1 2 Type the supervisor password to enter the UEFI BIOS menu 3 Select Security Pas...

Page 39: ... the Changes have been saved window press Enter 6 Press F10 to save changes and exit the UEFI BIOS menu If you have not set a supervisor password contact a Lenovo authorized service provider to have the system management password removed Associate your fingerprints with passwords for selected models Do the following to associate your fingerprints with the power on password and NVMe password 1 Turn...

Page 40: ...34 L13 Gen 3 L13 Yoga Gen 3 S2 Gen 7 and S2 Yoga Gen 7 User Guide ...

Page 41: ...logo screen is displayed press F1 2 Select Date Time and set the system date and time as desired 3 Press F10 to save changes and exit Change the startup sequence 1 Restart the computer When the logo screen is displayed press F1 2 Select Startup Boot Then press Enter The default device order list is displayed Note No bootable device is displayed if the computer cannot start from any devices or the ...

Page 42: ...s which boot device was utilized to boot the system It includes boot option description and file path list System Tamper event this log shows occurrence of system tamper events It includes event cause and event type Runtime Intrusion Detection of SPI Flash event this log shows system has detected unauthorized suspicious access to SPI Flash It includes event cause and region On Demand Measurement e...

Page 43: ...rent operation 6 If you select Yes a windows pops up Enter your supervisor password system management password or power on password 7 Then your computer will restart immediately It take several minutes to complete the initialization Note This initialization process may require the screen to be blank This is normal and you should not interrupt the process Update UEFI BIOS When you install a new pro...

Page 44: ...button on the connected FIDO2 device and then follow the on screen instruction to close the window e Press ESC to exit and restart your computer Notes If you want to unregister your devices click available FIDO2 device that you want to unregister in My Device area and enter the correct power on password for verification If you use more than one FIDO2 devices with common identifier for registration...

Page 45: ...ation program for example USB HDD Then press Esc Attention After you change the startup sequence ensure that you select the correct device during a copy a save or a format operation If you select the wrong device the data on that device might be erased or overwritten 7 Select Restart and ensure that OS Optimized Defaults is enabled Then press F10 to save the settings and exit 8 Follow the on scree...

Page 46: ...40 L13 Gen 3 L13 Yoga Gen 3 S2 Gen 7 and S2 Yoga Gen 7 User Guide ...

Page 47: ...and a container will be included with the replacement CRU and 2 you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty 30 days of your receipt of the replacement CRU For full details see the Lenovo Limited Warranty documentation at https www lenovo com warranty llw_02 CRU list The following is a list of CRUs of your computer Self service CRUs ac pow...

Page 48: ...s off automatically Wait three to five minutes to let the computer cool Replace a CRU Follow the replacement procedure to replace a CRU Base cover assembly Prerequisite Before you start read Generic Safety and Compliance Notices and print the following instructions Notes Do not remove the base cover assembly in the following situations Otherwise there might be a risk of short circuits When your co...

Page 49: ...Removal procedure Installation procedure Chapter 6 CRU replacement 43 ...

Page 50: ...es and print the following instructions Attention Do not touch the contact edge of the wireless WAN card Otherwise the wireless WAN card might get damaged For access do the following 1 Disable the built in battery See Disable Fast Startup and the built in battery on page 41 2 Turn off the computer and disconnect the computer from ac power and all connected cables 3 Close the computer display and t...

Page 51: ...ess the wireless WAN card peel off the film first Installation procedure Note When you install the wireless WAN card ensure that you connect the orange cable to the main connector on the card and the blue cable to the auxiliary connector on the card Chapter 6 CRU replacement 45 ...

Page 52: ...cement Before replacing the M 2 solid state drive make a backup copy of all the data that you want to keep Do not apply pressure to the M 2 solid state drive Do not touch the contact edge or circuit board of the M 2 solid state drive Otherwise the M 2 solid state drive might get damaged Do not make the M 2 solid state drive subject to physical shocks or vibration Put the M 2 solid state drive on a...

Page 53: ...age 41 2 Turn off the computer and disconnect the computer from ac power and all connected cables 3 Remove the base cover assembly See Base cover assembly on page 42 Removal procedure Note You might be instructed to slide the keyboard frame forward or backward in some of the following steps In this case ensure that you do not press or hold the keys while sliding the keyboard frame Otherwise the ke...

Page 54: ...rd 2 Push the keyboard in the direction as shown by arrows to release the latches from the keyboard bezel 3 Pivot the keyboard slightly upward 1 and then turn over the keyboard 2 48 L13 Gen 3 L13 Yoga Gen 3 S2 Gen 7 and S2 Yoga Gen 7 User Guide ...

Page 55: ... You might be instructed to slide the keyboard frame forward or backward in some of the following steps In this case ensure that you do not press or hold the keys while sliding the keyboard frame Otherwise the keyboard frame cannot be moved 1 Attach the connectors and then turn over the keyboard Chapter 6 CRU replacement 49 ...

Page 56: ...the top edge of the keyboard the edge that is close to the display is under the keyboard bezel 3 Slide the keyboard in the direction as shown Ensure that the latches are secured under the keyboard frame 50 L13 Gen 3 L13 Yoga Gen 3 S2 Gen 7 and S2 Yoga Gen 7 User Guide ...

Page 57: ...4 Tighten the screws to secure the keyboard 5 Tighten the screws to secure the base cover assembly 6 Connect the ac power adapter and all disconnected cables to the computer Chapter 6 CRU replacement 51 ...

Page 58: ...52 L13 Gen 3 L13 Yoga Gen 3 S2 Gen 7 and S2 Yoga Gen 7 User Guide ...

Page 59: ... power button for about seven seconds Then reconnect to ac power and restart the computer What do I do if I spill liquid on the computer 1 Carefully unplug the ac power adapter and turn off the computer immediately The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits Attention Although you might lose some data or work by...

Page 60: ...fficient storage space after POST The non volatile system UEFI variable storage is used by the UEFI BIOS and by the operating system or programs This error occurs when the operating system or programs store large amounts of data in the variable storage All data needed for POST such as UEFI BIOS setup settings chipset or platform configuration data are stored in a separate UEFI variable storage Pre...

Page 61: ...e proper diagnostic app and install it on your smartphone 3 Run the diagnostic app and place the smartphone near the computer 4 Press Fn on your computer to emit the beep again The diagnostic app decodes the beep error and shows possible solutions on the smartphone Note Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation O...

Page 62: ...stics Operating System Diagnostics and then follow the on screen instructions Use the Vantage app to Configure device settings Download and install UEFI BIOS drivers and firmware updates Secure your computer from outside threats Diagnose hardware problems Check the computer warranty status Access User Guide and helpful articles Note The available features vary depending on the computer model Type ...

Page 63: ...countries and regions the Genuine Microsoft label is required only on computer models licensed for Windows Pro editions The absence of a Genuine Microsoft label does not indicate that the preinstalled Windows version is not genuine For details on how to tell whether your preinstalled Windows product is genuine refer to the information provided by Microsoft at https www microsoft com en us howtotel...

Page 64: ...numbers Note Phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative Services available during the warranty period Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the prob...

Page 65: ...erating systems NOS Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product go to https www lenovo com warranty llw_02 https pcsupport lenovo com warrantylookup Purchase additional services During and after the warranty period you can purchase additional services from Lenovo at https pcsupport lenovo com warran...

Page 66: ...60 L13 Gen 3 L13 Yoga Gen 3 S2 Gen 7 and S2 Yoga Gen 7 User Guide ...

Page 67: ...and 21B4 AMD models 21B9 and 21BA ThinkPad L13 Yoga Gen 3 ThinkPad L13 Yoga Gen 3 LTE ThinkPad L13 Yoga Gen 3 LTE2 ThinkPad L13 Yoga Gen 3 LTE3 Intel models 21B5 and 21B6 AMD models 21BB and 21BC ThinkPad S2 Gen 7 ThinkPad S2 Gen 7 LTE2 Intel models 21B7 AMD models 21BD ThinkPad S2 Yoga Gen 7 ThinkPad S2 Yoga Gen 7 LTE2 Intel models 21B8 AMD models 21BE Further compliance information related to yo...

Page 68: ...ation 3048 m 10 000 ft Temperature Operating 5 C to 35 C 41 F to 95 F Storage and transportation in original shipping packaging 20 C to 60 C 4 F to 140 F Storage without packaging 5 C to 43 C 41 F to 109 F Note When you charge the battery its temperature must be no lower than 10 C 50 F Relative humidity Operating 8 to 95 at wet bulb temperature 23 C 73 F Storage and transportation 5 to 95 at wet b...

Page 69: ...ht to improve and or modify the products and software programs described in the manuals included with your computer and the content of the manual at any time without additional notice The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase For the configura...

Page 70: ...ons or comments contact or visit the Lenovo Web site https pcsupport lenovo com Trademarks LENOVO LENOVO logo THINKPAD THINKPAD logo TRACKPOINT and ULTRACONNECT are trademarks of Lenovo Intel and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U S and or other countries Linux is the registered trademark of Linus Torvalds in the U S and other countries Microsoft Microsoft...

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