USE & MAINTENANCE
1228
5YEAR
WARRANTY
DIGITAL
smoker
LEM Products • West Chester, OH 45011 • 877-536-7763 • lemproducts.com
LEM Products • West Chester, OH 45011 • 877-536-7763 • lemproducts.com
IMPORTANT WARRANTY INFORMATION PLEASE READ
FILL OUT AND RETURN ENCLOSED WARRANTY CARD
THIS WARRANTY COVERS:
LEM® Big Bite Smoker #1228
THE WARRANTY IS EXTENDED TO THE ORIGINAL PURCHASER ONLY
WARRANTY DURATION:
This product is warranted to the original purchaser for a period of five (5) years from the original purchase
date.
EACH UNIT COMES WITH A WARRANTY CARD, WHICH MUST BE FILLED OUT COMPLETELY AND RETURNED IMMEDI-
ATELY, WITH A COPY OF THE PURCHASING RECEIPT. FAILURE TO RETURN YOUR WARRANTY CARD WILL LIMIT WARRANTY
TO 90 DAYS WITH PROOF OF PURCHASE.
WARRANTY COVERAGE:
This product is warranted against defective materials or workmanship. The warranty is void if the product
has been damaged by accident, misuse, neglect, modification or improper service or repairs by unauthorized personnel. It is also
void if damaged in shipment or by other causes not arising out of defects in the materials or workmanship. This warranty does not
extend to any units which have been in violation of written instructions furnished. This warranty covers only the product and its
specific parts, not food or other products processed in it.
WARRANTY DISCLAIMERS:
This warranty is in lieu of all warranties expressed or implied, and no representative or person is
authorized to assume any other liability in connection with the sale of our products. There shall be no claims for defects or failure
of performance under any theory of sort, contract or commercial law including, but not limited to negligence, gross negligence,
strict liability or breach of contract. The manufacturer declines all responsibility for damage to persons, things or animals arising
from the failure to comply with the norms contained in this manual. The manufacturer reserves the right to make modifications at
anytime to the models while maintaining the main characteristics described herein. The manufacturer also declines all responsibility
for any errors in compiling this manual.
WARRANTY PERFORMANCE: :
During the warranty period, a product with a defect will either be repaired or replaced after the
product has been inspected by an LEM Service Technician. LEM RESERVES THE RIGHT TO REFUSE WARRANTY PERFORMANCE OR
PRODUCT EVALUATION UNLESS THE ORIGINAL SALES RECEIPT OR THE WARRANTY CARD IS ON FILE.
The repaired product will be in
warranty for the balance of the warranty period. No charge will be made for such repair or replacement.
IMPORTANT NOTICE:
If any parts are missing or defective, please contact our Customer Service Department for assistance at
877-536-7763 (M-F 8:30am to 4:30pm EST).
DO NOT RETURN TO THE STORE WHERE THE PRODUCT WAS PURCHASED.
LEM
Products is not responsible for, or will not cover under warranty, missing or damaged parts on discounted/clearance, resale or final
sale items where the seller may not be able to guarantee full functionality or completeness of the unit.
LEM PRODUCTS MERCHANDISE RETURN POLICY WARRANTY SERVICE:
To obtain service under terms of this warranty, please
contact us at 877-536-7763 to obtain authorization prior to returning the merchandise. No merchandise will be accepted without
prior authorization. Prior to returning the product for warranty repair the product must be thoroughly cleaned and free from any
food particles or other debris. Failure of the purchaser to comply with this standard may result in the unit being returned without
repair. In some cases, a $50 cleaning surcharge may apply. Please return the product prepaid in the original packaging if possible,
enclose a copy of your receipt, (keep a copy of your proof-of-purchase for your records) and include a written explanation of the
issue. Ship to LEM Products, 4440 Muhlhauser Road, Suite 300, West Chester, OH 45011. LEM Products is not responsible for
damage incurred in shipping, make certain to pack product properly. Return shipping charges are the responsibility of the purchaser.
Packages returned to LEM should be insured for the value of the product to cover any damages that may occur during shipping.
Revised June 5, 2018
®
BIG
®
CAUTION
Cuts, injuries and/or fire may result from non-compliance with all operating
procedures described within this instruction manual.
