2-1 UNPACKING AND INVENTORY
The laminator arrives fully assembled, except that some parts such as feed trays and
fan assemblies may be packed off the machine to avoid shipping damage. Upon
arrival, inspect the unit immediately and thoroughly using the packing list that
accompanies the shipment. Please follow these steps to correct any problem with your
shipment. Ledco, Inc. cannot accept any responsibility for damage or loss unless you
notify us within ten days of receipt of shipment and follow these procedures:
BREAKAGE OR DAMAGE: It is imperative that any shipping damage is reported
and a claim is filed with the delivering carrier immediately upon receipt of
damaged shipment.
The procedure for reporting damage depends on the method of
shipment.
Please note damage on bill of lading.
FREIGHT, EXPRESS, or TRUCK DELIVERY:
According to the contract terms and
conditions of the carrier, the responsibility of the shipper ends at the time and place of
shipment. The carrier then assumes full responsibility for the shipment.
1.
Notify Ledco
IMMEDIATELY
.
2. Hold damaged goods with container and packing for inspection by the examining
agent. Ledco will arrange the inspection.
3. DO NOT RETURN ANY GOODS TO LEDCO PRIOR TO AUTHORIZATION BY LEDCO.
4.
Submit a copy of the inspector’s report to Ledco. Ledco will file the claim with the
carrier. Ledco will replace your machinery if necessary. You will be credited for the
damaged machinery when the claim is processed.
SHORTAGE:
1. Check the packing list notations. The apparent shortage may have been marked as
an intentional short-shipped (back-ordered) item.
2. Reinspect the container and packing material, particularly for smaller items.
3. Make certain that unauthorized personnel prior to complete unpacking did not
remove the item and inventory.
4. Call us and send immediate written notification of the shortage.
INCORRECT SHIPMENT:
1. If the material you receive does not correspond with your order, notify Ledco
immediately. Include the order number and item(s).
2. Hold item(s) until return instructions are received.
RETURNS: DO NOT RETURN DAMAGED OR INCORRECT ITEMS UNTIL YOU
HAVE RECEIVED SHIPPING INSTRUCTIONS AND AN AUTHORIZATION NUMBER
FROM LEDCO.
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