Superabrasive
Owner’s Manual – LAVINA® LB36G-S
5/2018
3
WARRANTY AND RETURNS
WARRANTY POLICY FOR LAVINA
® X MACHINES
A warranty card must be submitted to Superabrasive
within 30 days of purchase in order for the foregoing
warranty to apply.
You can either mail a hard copy of the warranty card
or submit it electronically - see page 2.
Superabrasive warrants, from the time of delivery
and receipt by the original customer, new and
unused
products sold by Superabrasive
or
Superabrasive-appointed distributors or dealers.
Goods shall be free from defects in materials and
workmanship. Superabrasive or a Superabrasive-
appointed repair facility shall either replace or
repair any defects in the Goods resulting from
faulty design, materials, or workmanship. Products
repaired or replaced during the warranty period
shall be covered by the foregoing warranty for the
remainder of the original warranty period, or ninety
(90) days from date of the repair or shipment of the
replacement, whichever is longer. Spare parts for
repair will be either new or equivalent to new.
Warranty period shall be 2 years from the time of
delivery and receipt by the original customer, or 600
operating hours on the machine - whichever occurs
first. Superabrasive will cover the shipping charges
for
the
transportation
of
the
machine
to
Superabrasive (or an approved repair facility) and
back to the customer (within the contiguous 48
United States) in the event that the damage occurs
and is reported within 200 operating hours. Shipping
charges, if covered by Superabrasive, must be
agreed upon in advance and approved by
Superabrasive. Thereafter, the customer will have to
cover the shipping charges to Superabrasive and
back. Superabrasive will not warranty Goods after a
period of 2 years from the time of delivery and
receipt by the original customer, or 600 operating
hours on the machine - whichever occurs first.
Superabrasive shall not be liable for any defects
that are caused by circumstances that occur after
the Goods have been delivered and whilst the
Goods are in the possession of the purchaser.
Furthermore, the warranty does not include normal
wear and tear or deterioration. Wear parts are not
warranted. Superabrasive is not liable for defects
arising out of use of non-OEM parts.
The Warranty is void if the purchaser has not
followed the maintenance plan stipulated by the
machine’s manual and warranty card. The warranty
is void if the purchaser repairs said Goods himself,
or if repairs are conducted by a repair facility that is
not approved by Superabrasive. Superabras
ive’s
liability does not cover defects which are caused by
faulty maintenance, incorrect operation, faulty repair
by the purchaser, or by alterations conducted
without
Superabrasive’s prior written consent. The
same applies to any alterations of the Goods or
services performed by another party other than
Superabrasive,
a
Superabrasive-appointed
distributor, or a Superabrasive-approved repair
facility. The warranty is not applicable on a defect
that arises due to tools or parts that are not original
to Superabrasive. Replaced defective parts shall be
placed at
Superabrasive’s disposal and shall
become property of Superabrasive. If such defective
parts are replaced
within the warranty period, the shipping charges will
be covered by Superabrasive. In warranty complaint
cases, when no defects are found for which
Superabrasive is liable, Superabrasive shall be
entitled to compensation for the labor, material cost,
and shipping charges, incurred by Superabrasive as
as a result of the complaint.
The warranty herein is non-transferable, and only
applies to the original owner or purchaser of the
machine.
RETURN POLICY FOR LAVINA
® X MACHINES
The Lavina
® X machines may be returned, subject to
the following terms:
In no case, a machine is to be returned to
Superabrasive Inc. for credit or repair without prior
authorization. Please contact Superabrasive Inc.
or your local distributor for an authorization and
issuance of a return authorization number. This
number along with the serial number of the
machine must be included on all packages and
correspondence. Machines returned without prior
authorization will remain property of the sender
and Superabrasive Inc. will not be responsible for
them. No machines will be credited after 90 days
from the date of invoice.
All returns must be shipped freight prepaid.
Returned machines may be exchanged for other
equipment or parts of equal dollar value. If
machines are not exchanged, they are subject to a
fifteen percent (15%) restocking fee.
